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<h4>The Role</h4>Deputy Head Teacher (SENCO &amp; Senior Leader)Summerhouse Behaviour Support Service – Southwark Contract: Leadership Group 8–15 | Full-time | Permanent Start Date: April 2025 (or earlier by negotiation)We are seeking an exceptional, passionate and resilient Deputy Head Teacher to join the senior leadership team at Summerhouse Behaviour Support Service, a unique primary SEMH provision offering short-term placement and outreach support to Southwark schools. You will play a key strategic role in leading teaching and learning, behaviour and inclusion, and ensuring that every child receives high-quality education, care and personalised support.As Deputy Head Teacher, you will:<ul><li>Lead on teaching, learning and curriculum development across the service.</li><li>Be class-based up to 40% of the week, modelling outstanding practice.</li><li>Lead assessment, progress tracking and data analysis.</li><li>Oversee SEND provision as the service SENCO.</li><li>Deputise for the Head Teacher and contribute to whole-school strategic direction.</li><li>Coordinate support for staff underperformance and lead induction for new staff.</li><li>Monitor and report on key priorities including safeguarding, attendance, behaviour and pupil progress.</li><li>Support the reintegration of pupils back to mainstream school.</li></ul>This is a rare opportunity to help shape a highly regarded specialist service and make a significant difference to children with social, emotional and mental health needs.About YouWe are looking for an inspiring leader who is committed to inclusion, trauma-informed practice and improving outcomes for vulnerable children. You will bring:<ul><li>Substantial primary teaching experience and proven senior leadership experience.</li><li>SENCO qualification or equivalent substantial SENCO experience.</li><li>Expertise in SEMH, behaviour support, safeguarding and multi-agency working.</li></ul><h4>The role</h4><ul><li>The ability to lead staff, drive improvement and support professional development.</li><li>Strong skills in assessment, data analysis and school improvement.</li><li>Excellent communication, emotional intelligence and a reflective, resilient approach.</li><li>A deep commitment to anti-racist, inclusive and relationship-based practice.</li></ul>If you are motivated by the belief that every child can succeed with the right support, we would love to hear from you.What We OfferAt Summerhouse, you will join a warm, skilled and highly committed team who are passionate about improving children’s life chances. We offer:<ul><li>A strategic leadership role with meaningful responsibility and scope to shape the service.</li><li>A supportive, collaborative culture rooted in compassion, respect and ambition for children.</li><li>High-quality professional development including leadership training and SEND development.</li><li>Opportunities to work closely with a wide network of Southwark schools and agencies.</li><li>A well-established and respected SEMH provision with strong systems and a clear ethos.</li><li>Access to Southwark employee benefits, wellbeing support and professional networks.</li></ul>Visits to Summerhouse are warmly encouraged.This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.<h4>Recruitment timetable</h4>Advert closing date: 11.59pm on Monday 5th January 2026Interviews: Thursday 15th January 2026The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2681813&amp;ptId=110540" target="_blank">Please click here to view the Job Description</a></li></ul>





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Southwark Council

Deputy Head Teacher

<h4>Why Southwark?</h4>Are you ready to redefine how pay, reward, and recognition work, within an organisation in a period of corporate wide change and big aspirations? At Southwark Council, we’re not standing still, we’re driving forward an ambitious people strategy that supports a high-performing, inclusive, and modern public service.Vision<ul><li>Transform Shape the future of our pay, reward, and benefits, influencing how 5,000 employees are recognised and valued</li><li>Lead Play a key role in successfully delivering our reward projects, business as usual and implementing the outcome of a pay and reward review, aligned with the replacement of our ERP</li><li>Drive cultural change Be part of a proudly diverse, anti-racist, and inclusive organisation committed to equity and transparency in everything we do.</li></ul><h4>What You'll Be Doing</h4>We’re looking for an experienced and forward-thinking Pay and Reward Specialist to lead our reward portfolio. You’ll be at the heart of shaping policy, engaging stakeholders, and ensuring our people strategy underpins the success of Southwark 2030, our organisation’s strategic plan.Key Responsibilities: <ul><li>Provide strategic direction for pay, performance management, benefits, and reward strategies across the Council</li><li>Lead the review of pay and grading and non-financial recognition initiatives</li><li>Ensure the effective application of reward policies including market supplements, recruitment and retention initiatives, incremental progression, and allowances, including additional duties and acting up payments</li><li>Partner with trade unions and senior HR leaders on pay negotiations and workforce consultation</li><li>Drive the integration of pay and reward principles within the ERP implementation, improving governance and sustainability</li><li>Conduct research, pay benchmarking, and lead policy development to shape evidence-based recommendations</li><li>Champion equality, inclusion, and transparency across all pay and reward practices</li><li>Lead and inspire a small, high-impact team delivering complex change at scale</li></ul><h4>What We're Looking For</h4>You have a proven track record in reward transformation and systems implementation, ideally within Local Government or a similar large, complex unionised organisation. You bring:<ul><li>Deep expertise in pay and reward design, job evaluation, and related employment law</li><li>Strong stakeholder management skills, with confidence navigating trade union engagement and pay negotiations, along with influencing senior leadership discussions and decisions</li><li>A solutions-focused, proactive mindset with the ability to manage multiple workstreams in a dynamic environment</li><li>Demonstrable ability to build trust with trade unions, HR colleagues and key partners</li><li>A commitment to driving fairness, innovation, and inclusion in everything you deliver</li><li>Strong communication, planning, and organisational skills, with the ability to prioritise workloads effectively</li><li>Excellent interpersonal skills, tact, diplomacy, and a employee-focused mindset</li><li>Proactivity, enthusiasm, and professionalism, with a passion for improving pay and reward.</li></ul><h4>Additional Information</h4>A part of your application you'll be required to submit an up to date CV in addition to a supporting statement, no longer than 1 side of A4. Salary: £59,526 - £74,040 + JNC annual allowance of £2,724Recruitment timetable:Please note these dates cannot be rescheduled.Application Closing Date: 11:59 PM on 11th January 2026Shortlisting: 15th January 2026Technical Assessment (Psychometric): 16th January 2026 (online)Internal Stakeholder Panel: 20th January 2026 (MS Teams)Interview Date: 26th January 2026 (in person)About Southwark CouncilAt Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities. Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2682019&amp;ptId=110559" target="_blank">Strategic Pay and Reward Specialist - Job Description &amp; Person Specification.pdf</a></li></ul>





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Strategic Pay and Reward Specialist

<h2>About the job</h2>Salary: £53,460 - £56,681 a year pro rata plus £3,203 car benefit allowance Hours per week: 37 Contract type: Fixed Term We are seeking a highly skilled and motivated Flood Risk Programme Development Manager to play a leading role in shaping and delivering the council’s flood risk and sustainable drainage programme. This is a unique opportunity to lead on a portfolio of schemes that are critical to protecting our town from the increasing risks of climate change, ranging from flagship projects such as the Open Lea town centre scheme to the SuDS in Schools programme and a series of smaller but equally important developments.In this role, you will act as the council’s lead professional within the climate change team, taking full responsibility for creating and delivering new flood risk management and sustainable drainage projects. You will manage schemes from the earliest stages of site identification and financial appraisal through to land acquisition, procurement, construction and successful handover. You will ensure that projects meet the highest standards of compliance, safety, governance and quality while remaining on time and within budget.The role is central to driving forward projects of strategic importance and includes working closely with government agencies, water companies, developers and other risk management authorities. You will represent the council in regional and national forums, act as an ambassador for investment in flood risk management and help to attract development partners to support our wider vision for climate resilience and blue/green infrastructure improvements. Alongside project delivery, you will line manage project officers and other staff, deputise for the Head of Climate Change where required, and contribute to the development of strategies, policies and procedures that will strengthen our long-term approach to flood risk.Please notethis position is available as a Fixed Term Contract for up to 3 yearsPlease note this role does not attract sponsorship.<h2>About you</h2>We are looking for an experienced and confident professional with significant experience in developing and delivering flood risk and sustainable drainage projects, from inception through to completion. You will have a strong track record in programme management, including managing multiple projects simultaneously and overseeing capital budgets at scale. Your technical knowledge of construction, drainage and flood risk mitigation, combined with an understanding of land acquisition, planning and procurement processes, will enable you to lead complex schemes effectively.You will be an excellent communicator, able to build strong and positive relationships with a wide range of stakeholders, from senior colleagues and elected members to partner agencies, developers and local communities. You will bring strong negotiation and influencing skills, with the ability to secure consensus and commitment across diverse groups. Well organised and highly resilient, you will be able to manage competing demands, maintain clear oversight of multiple projects and respond quickly to emerging challenges.We are seeking someone with the vision to shape inclusive and sustainable solutions that meet the needs of our community, and the drive to ensure they are delivered to the highest standard. A relevant professional qualification in construction, the built environment or sustainability alongside evidence of continuing professional development, will be expected. Above all, you will bring leadership, expertise and determination to a role that will make a tangible difference to the future resilience of our town.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1637040&amp;ptId=12162" target="_blank">download: PREF105709 202509 M5 Flood Risk Programme Development Manager.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1637041&amp;ptId=12162" target="_blank">download: Luton_Values_Flyer (1).pdf</a></li></ul>





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Luton Borough Council

Flood Risk Programme Development Manager

<h2>About the job</h2>Salary: £25,989 – £26,824 a year pro rata Hours per week: 21 Contract type: PermanentLuton Borough Council is seeking caring and motivated Reablement Support Workers to support adults to regain independence, confidence and wellbeing following illness, injury or a change in circumstances.Working in line with individual care and reablement plans, you will providepersonal, practical and rehabilitative support to help people maximise their independence in their own homes. This will include supporting individuals with daily living tasks, personal care where required, and encouraging skills development that promotes long-term independence rather than ongoing reliance on support.You will carry out therapeutic activities and skills practice in accordance with agreed plans to help individuals improve and maintain mobility, transfers and daily living skills, while building confidence and resilience. A key part of the role is encouraging and empowering people to make their own decisions, cope with change or loss, maintain social contacts and activities, and manage a safe and supportive home environment.You will be responsible for observing, recording and reporting any changes in an individual’s condition or circumstances, ensuring concerns are escalated promptly to senior staff in line with policies, procedures and safeguarding responsibilities. This helps to ensure the ongoing health, wellbeing and safety of the people you support.The role also involves researching and providing information about community and national resources, including social activities, benefits advice, local services, and cultural or religious support groups. You will signpost individuals to appropriate services to help them stay connected and supported within their community.You will work in line with equalities best practice, ensuring that all service users are treated fairly, respectfully and without discrimination, and that support is tailored to individual needs, preferences and backgrounds. You will also be expected to comply with local policies and national standards, participate in training and appraisal processes, and contribute to the continuous improvement of both personal practice and service delivery.This is a rewarding role where you can make a real difference by supporting people to rebuild skills, confidence and independence in their everyday lives.Please note this role does not attract sponsorship.<h2>About you</h2>You are a caring, reliable and motivated individual with an interest in supporting people to regain independence and live safely in their own homes. You have some experience of working unsupervised as part of a team, using your initiative while knowing when to seek advice or escalate concerns.You have experience of working in partnership with other agencies and are able to represent a professional service positively. You demonstrate effective interpersonal skills, enabling you to communicate sensitively and respectfully with individuals, carers, relatives and professional colleagues.You are confident in using your own judgement toidentify, report and act on concerns, following policies and procedures to ensure the safety and wellbeing of the people you support. You have good oral and written communication skills, including the ability to keep accurate records and use IT systems and electronic monitoring tools as part of your daily work.You have a strong understanding of equality, diversity and inclusion and are able to apply this in all aspects of your practice, ensuring support is fair, respectful and tailored to individual needs. You demonstrate knowledge of, and a commitment to, reablement and rehabilitation principles, with a clear focus on promoting independence and enabling individuals to remain at home for as long as possible.You are able to carry out therapeutic activities and support individuals to develop or regain daily living skills in line with their care or support plan, always encouraging confidence and independence. You either hold, or are willing to work towards, anNVQ Level 3 in Health and Social Care (or equivalent) within 12 months of appointment.You are physically able to undertake manual handling tasks in line with training and risk assessments. You hold a current, valid driving licence and are willing to use your own vehicle for daily travel across the borough.You are flexible and able to work arotating shift pattern, including regular weekends, evenings and some bank holidays, to meet the needs of the service.&nbsp;<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1681524&amp;ptId=12167" target="_blank">download: Reablement Support Worker JD critical criteria.docx</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1681528&amp;ptId=12167" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Reablement Support Worker

Job Description Job Title:&nbsp;Support Planner - CLS Team 4 Salary:&nbsp;£33,531 - £38,052 per annum&nbsp; Grade:&nbsp;D Contract Type:&nbsp;Permanent Working Hours:&nbsp;37 hours per week Thurrock Adult Social care is seeking an exceptional individual to join us as a Support Planner in our Community Led Support Team 4. This role is an interesting opportunity to work in a Team that is committed to connecting individuals with their communities. The team&nbsp;is about&nbsp;responsive social care&nbsp;support that creates&nbsp;opportunity for vulnerable people to come together with their community to explore opportunities and outcomes, while providing support&nbsp;that is committed to safeguarding the most vulnerable. &nbsp;&nbsp; As part of a&nbsp;CLS team&nbsp;you will be working in a way that is responsive and proportionate, working&nbsp;with people to achieve their outcomes using their strengths and their community creativity, linking people with their communities focusing on ‘what matters&nbsp;rather than what’s the matter’.&nbsp;You will need to be an excellent communicator and able to work alongside colleagues in other departments, health, community partners and agencies in order to meet the care and support needs, and outcomes for our residents.&nbsp; DBS Check: At Enhanced level with Adults Barred List is required for this post. Benefits of Working with Us&nbsp; Adult Social Care has so much to offer you, and we look forward to seeing what you can offer Adult Social Care. At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;22nd December 2025 Closing Date (Internal &amp; External):&nbsp;4th January 2026 Interview Date: To Be Confirmed Additional Information&nbsp; If you have any questions about the role or interview process, please contact:&nbsp; Maureen Okpalauko Team Manager -&nbsp;<a href="mailto:mokpalauko@thurrock.gov.uk" target="_blank">mokpalauko@thurrock.gov.uk</a> To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQCpq4s9We_8TYLgBOdHjLiXAZFWgmH72fl-xeHNRr6__sI?e=ynEbIk" target="_blank">Download Job Profile (PDF Document)</a> Application Requirements As part of the Safer Recruitment process, Gap Management is&nbsp;required&nbsp;for all Safeguarding roles.&nbsp;Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under&nbsp;Miscellaneous Documents&nbsp;as part of your application.&nbsp;&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; <a href="https://thurrockc.sharepoint.com/:w:/s/ThurrockCouncilPublicDocuments/EXtYMXeGlbVPjAoxHwfnCuIB6KNWFCXe3i6bJI6MRBQZ-Q?e=dGt2M1" target="_blank">Gaps in Employment Form</a>&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ecz7hL-hyYFGvVpdkZ55ozkBS_giEjpigg97yi5KrF2SVw?e=vKePlG" target="_blank">Gaps in Employment Example</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Support Planner - Adult Social Care CLS Team 4

About the roleThe Accounts Officer role will be to manage and administer all utility-related accounts for properties within our commercial portfolio, ensuring accurate billing, timely payments, and compliance with company procedures. Additionally, provide front-of-house reception services and tenant liaison support, delivering excellent customer care and assisting with general administrative tasks. This role will be based at the three Business Centres located in Corby and Raunds.What will you be doing?Key ResponsibilitiesUtility Management<ul><li>Manage utilities for vacant and rechargeable properties within the portfolio.</li><li>Coordinate disconnection and reconnection of services, resolving discrepancies promptly.</li><li>Negotiate and agree utility contracts with suppliers.</li><li>Liaise with utility companies to ensure timely invoice processing and avoid late payment fees.</li><li>Calculate and process utility recharges for applicable properties.</li><li>Raise purchase orders, receipt invoices, organise refunds, and close purchase orders at year-end.</li><li>Raise sales orders to tenants for utility recharges.</li></ul>Tenant &amp; Property Coordination<ul><li>Coordinate utilities for tenants moving in and out of properties.</li><li>Verify meter accessibility and condition, reporting faults or tampering.</li><li>Arrange installation of smart meters where required.</li><li>Maintain accurate meter information (serial numbers, readings, location).</li><li>Provide reception cover and meet-and-greet services for visitors, tenants, and dignitaries.</li><li>Assist visitors with queries and direct them appropriately.</li><li>Liaise with tenants and internal colleagues regarding meeting bookings and events.</li></ul>Reception &amp; Administrative Duties<ul><li>Answer telephone calls and general enquiries professionally.</li><li>Undertake mailroom duties including distribution, franking, and special deliveries.</li><li>Photocopy and prepare documents as required by tenants.</li><li>Record data for sundries invoicing and assist with diary coordination for meeting rooms, including catering arrangements.</li><li>Update telephone system for billing purposes.</li><li>Assist with Fire Evacuation process and hold Fire Warden and First Aid certification.</li></ul>Supplier Liaison<ul><li>Open, close, or transfer accounts for vacant units.</li><li>Submit meter readings promptly and accurately.</li><li>Resolve discrepancies with suppliers, including incorrect charges or usage queries.</li><li>Track and manage ongoing supplier communications to ensure timely responses.</li></ul>Invoice &amp; Cost Management<ul><li>Receive, review, and process utility invoices.</li><li>Check invoices for accuracy, including dates, meter readings, and tariff application.</li><li>Flag and resolve anomalies such as unusual consumption or billing errors.</li><li>Maintain accurate financial records for utility costs during vacancy.</li></ul>Administration &amp; Reporting<ul><li>Maintain an up-to-date log of properties, meter details, suppliers, and contract statuses.</li><li>Ensure documentation complies with company processes and regulatory requirements.</li><li>Prepare regular reports summarising meter readings, costs, queries, and outstanding issues.</li><li>Maintain accurate records on the ERP system and utilities spreadsheet.</li><li>Support the wider property management team with utility-related queries.</li><li>Additional ad hoc duties as required by the service area.</li></ul>About youPerson Specification<ul><li>Organisational Skills: Ability to prioritise and manage workload effectively.</li><li>Problem Solving: Proactive approach to resolving issues with suppliers and tenants.</li><li>Customer Service: Professional and courteous when dealing with tenants, suppliers, and visitors.</li><li>Teamwork: Willingness to support colleagues and cover additional duties when required.</li></ul>Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.Disability Confident EmployerWe are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here <a href="https://www.northnorthants.gov.uk/directory/support-offer/employment-and-disability-service-eads" target="_blank">The Employment and Disability Service (EADS) | North Northamptonshire Council</a>Armed Forces Community The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Accounts Officer

About the roleWe are currently seeking a passionate and highly motivated Active Communities Officer to join our busy NN Leisure Active Communities Team. As the post holder you will be developing and managing opportunities across North Northamptonshire for residents to be more active and move more, across all ages and abilities.You will be supporting with the delivery of the NNC Active Communities Strategy and programmes to encourage more North Northamptonshire residents to participate in physical activity, make positive lifestyle changes and create regular long-term participation to improve their health, mental and physical wellbeing.What will you be doing?Workstreams will include school term time and holiday programmes, sport and activity sessions, events, club development programmes, coaching and leadership schemes, and marketing and monitoring for these programmes. You will work alongside many different partners and foster strong relationships to achieve this, for example with Northamptonshire Sport, NGB’s, Local Clubs, Schools, Community Safety, Police, voluntary sector groups, local companies, diverse community groups etc.You will ensure that all sessions and programmes comply with health and safety standards and that Safeguarding policies and procedures are robust and adhered to as the safety of all participants and staff will be paramount.About youIn order to be considered for this role you'll have experience of organising and delivering sport and play sessions, hold a Level 4 or equivalent in Sport, Play or Health and at least hold one level 2 NGB coaching/instructing qualification. You will have an outgoing personality, be a team player and be able to work flexible hours as required for the needs of the business (e.g. ad hoc - early mornings, evenings, school holidays and occasional weekends for events) The Council operates a flexitime scheme and can offer a hybrid approach to working as the postholder will be able to work remotely for part of the working week around delivery and set office based days. Once appointed to the post, the Council will be able to offer support to the post holder to access further training in coach development, leadership tutoring and sport, play and health qualifications. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.Disability Confident EmployerWe are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here <a href="https://www.northnorthants.gov.uk/directory/support-offer/employment-and-disability-service-eads" target="_blank">The Employment and Disability Service (EADS) | North Northamptonshire Council</a>Armed Forces Community The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Active Communities Officer - Children and Young People

<h4>About the role</h4><h4>Role Summary</h4>To carry out inspections of internal and external communal areas of estates and ensure that health and safety, maintenance and cleaning actions required within the job role are implemented through liaison with colleagues and contractors, or directly if within the post holder’s remit.To provide a responsive customer-focused quality estate service to tenants and residents in line with the Association’s key corporate objectives, working in partnership with residents and residents’ representatives.<h4>Salary:</h4>£30,135<h4>Hours of Work:</h4>35<h4>Contract:</h4>Permanent <h4>Probation Period:</h4>6 months<h4>Notice Period:</h4>NA<h4>Who are we?</h4>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.<h4>Meet your Manager</h4>"Working within Estate Services is incredibly fulfilling as you can see first-hand the benefits that this service provides. I look forward to spending many more years with Town &amp; Country Housing, with such friendly and supportive colleagues!"Zac Urquhart, Area Estate Service Manager <h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> To ensure a prompt customer focused response to estate service issues raised by residents. </li><li> To attend estate walkabouts and resident meetings as required. </li><li> To recognise safeguarding, anti-social behaviour and other tenancy concerns and report to the relevant TCH manager. </li><li> To attend monthly meetings and walk abouts with the contractors to ensure provision of good service and resolution of issues. </li><li> To programme resident door entry fobs. </li><li> Check windows in the communal areas can be shut, and that glazing is intact. </li><li> Inspect communal areas for any damage, vandalism, or graffiti and to ensure cleanliness is maintained to the required standards and report all repair issues to relevant contractors. </li><li> To be aware of TCH tenancy standards and report anti-social behaviour, incidents of nuisance, abandonment, or other breaches of tenancy conditions to the Area Estate Services Manager. </li><li> Liaise with the Neighbourhood Housing Managers to identify improvements to the estates. </li><li> Ensure that communal areas are free of combustible materials and obstructions, and that there are no electrical or trip and fall hazards present on the site. To tape off or secure areas that need immediate action and are within the post holders’ capabilities. </li><li> To check and read meters, adjust time switches, and provide any other similar services, as required. </li><li> To visually inspect all communal areas – including roofs, elevations, stairwells, garage sites etc. Record and report to the appropriate contractor with a record kept of the same. </li><li> Carry out any minor repairs such as adjusting of door closures, or refixing loose or missing items, refixing signs, installing cigarette bins etc. as directed by the line manager within the scope of your capabilities. </li><li> To inspect refuse areas ensuring they are tidy, reporting bulk clearance or major cleaning requirements to the relevant contractor; to remove inflammable or combustible materials to a place of safety – only when safe to do so and removed and disposed of in an appropriate manner. </li><li> To inspect and ensure that refuse bin wheels, lids and handles are in a safe and effective condition making adjustments where possible, and where contractor repairs are required to report to the appropriate party. </li><li> Assess general cleanliness and condition of site and advise the Area Estate Services Manager. </li><li> Liaise with block champions/ representatives, and where relevant to remedy any dangerous or minor issues and report other contractual matters to the appropriate party. </li><li> To check that car park gulleys, drains and traps are clear of refuse and report issues. </li></ul><h4>General</h4><ul><li> To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. </li><li> Areas/locations to cover: Maidstone, Chatham, Dartford, Gillingham, Gravesend, Hoo, Sevenoaks, Snodland, Strood, Tovil, Matfield, Brenchley, Coxheath, East Farleigh, Five oak green, Hadlow, Horsmonden, Petteridge, Tudeley, Tonbridge, Pembury, Paddock wood. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Educated to GCSE standard or equivalent. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Knowledge of general repairs, building construction and maintenance; and use of hand tools. </li><li> Clear, effective written and oral communication skills. </li><li> Intermediate level of ICT literacy including knowledge of Microsoft Office. </li><li> Ability to work without direct supervision and organise own workload. </li><li> Experience of dealing with people in a customer facing role and achieving positive results. </li><li> Awareness of the requirements of the Data Protection Act and GDPR. </li></ul><h4>Behaviours</h4><ul><li> Willingness to work outside normal standard hours if the needs of the business demand this. </li><li> Determination to provide a quality service to all customers. </li><li> Full clean UK manual driving licence for the use of a small van which will be provided by Town and Country for business use. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:<h4>Equal Opportunities Statement</h4>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.<h4>Apply</h4><h4>Internal Applications</h4>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.If you have any questions, or require further clarification, please speak to HR.<h4>External Applications</h4>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.<h4>Key dates</h4><h4>Applications Close:</h4>Wednesday, 7 January 2026<h4>Interview Date:</h4>Friday, 17 January 2025<a href="https://prteam.typeform.com/to/mteDpHJK" target="_blank">Apply now</a>





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Town and Country Housing

Estate Contract Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5010/FT_Shop_Fronts_Service_Officer_JD_.pdf" target="_blank">FT_Shop_Fronts_Service_Officer_JD_</a></li>
</ul>

Please apply online via the link provided.




We have one Permanent, Part time opportunity (22 hours per week) and one 12 Month Fixed Term Contract / Secondment, Full time opportunity (36 hours per week).
SO2 £42,912 – £44,235 (pro rata equivalent £26,244 – £27,032)
Borough-wide | Every Saturday &amp; Regular Evenings / Late Nights Location:&nbsp;Borough-Wide Markets &amp; Street Trading Sites | Outdoors | Evenings &amp; Weekends
Join One of the UK’s Most Award-Winning Public Realm Teams
Hackney’s Markets, Shop Fronts &amp; Street Trading Service has become one of the most celebrated local authority teams in the country with 24 national awards in seven years, pioneering digital licensing, leading London-wide reforms, and launching some of the boldest public-realm projects in the UK.
We keep Hackney’s streets vibrant, safe and buzzing from bustling restaurant terraces to beautifully managed shopfronts, thriving al fresco dining spaces, London’s first Zero Plastic Markets, and now the introduction of licensed A-boards, Business Parklets, and expanded Al fresco dining zones and street eateries.
Now we’re growing. We’re looking for two brilliant Shop Fronts Service Officers who want to be part of something genuinely special: people who thrive in fast-paced public spaces, enjoy building relationships with businesses, and want to shape how one of London’s most dynamic boroughs looks, feels, and trades.
About the Role
As a Shop Front Services Officer, you’ll be the friendly, knowledgeable and authoritative presence on Hackney’s high streets, helping businesses thrive while ensuring our public spaces remain safe, inclusive and beautifully managed.
You will:
<ul>
<li>Contribute to the rollout of Hackney’s new A-board licensing scheme, inspections, compliance, business support and day-to-day management.</li>
<li>Support the launch and expansion of Business Parklets and enhanced outdoor trading areas.</li>
<li>Manage and enforce pavement licences, shop front trading, al fresco dining, and licensed premises activity.</li>
<li>Resolve issues on the street with confidence, fairness, and professionalism.</li>
<li>Carry out inspections, measurements and compliance checks across the borough</li>
<li>Work directly with hundreds of local businesses from cafés and restaurants to retailers and creative independents.</li>
<li>Support sustainability, accessibility and zero-waste initiatives through practical and consistent street management.</li>
<li>Play a key role in Hackney’s ambitious environmental and inclusive-economy goals.</li>
</ul>
You will work a rota pattern that includes weekends, evenings and late nights, ensuring Hackney is thriving when the borough is busiest.
The full-time officer will take a lead portfolio role in A-boards, Business and new public-realm activation schemes.
We’re Looking For
You’ll be great in this role if you are:
<ul>
<li>A confident communicator who loves working with people</li>
<li>Calm, practical and diplomatic — even during challenging situations</li>
<li>Someone who enjoys outdoor, hands-on work across different sites</li>
<li>Strong on fairness, consistency and public service</li>
<li>Happy balancing advisory support with firm, clear enforcement</li>
<li>Organised, digitally confident and able to manage your own workload</li>
<li>Excited to help shape the future of Hackney’s streets</li>
</ul>
Experience in licensing, enforcement, business engagement, retail, hospitality, markets, public realm or similar environments is welcome but attitude, judgement, values and presence matter most.
You’re a trusted presence in public space, a relationship-builder, and a driver of positive outcomes.
You will bring:
<ul>
<li>Proven frontline or operational leadership experience, ideally in public services, markets, retail, events, hospitality, or enforcement&nbsp;</li>
<li>Strong commercial awareness and confidence to grow income.</li>
<li>A commitment to fairness, sustainability and public service</li>
<li>Ability to manage licensing, inspections, business&nbsp; engagement and on-site resolution</li>
<li>Excellent communication skills, both face-to-face and in writing</li>
<li>Digital literacy, confident using Microsoft Office, Google Suites, CRM systems and tablets</li>
<li>Comfort with outdoor working, manual handling, and physical movement around the borough.&nbsp;</li>
<li>A full and clean driving licence.&nbsp;</li>
</ul>
<h3>Why Join Us?</h3>
24 national awards&nbsp;— LGC, NABMA, APSE, ENGAGE, Hackney Stars and more
<ul>
<li>Part of London’s most innovative and forward-looking Shop Fronts Team.</li>
<li>A service known for fairness, inclusivity, sustainability and excellence</li>
<li>Work that directly shapes public space, community life and business success</li>
<li>A highly supportive team culture with real progression opportunities</li>
</ul>
You’ll be joining the service behind:
<ul>
<li>Zero Plastic Markets</li>
<li>The expansion of al fresco dining post-pandemic</li>
<li>Borough-wide public realm improvements and business engagement programmes</li>
<li>London’s only digital Open Markets platform</li>
<li>Award-winning licensing and public-space management</li>
</ul>
This is a role with real purpose, a blend of public service, commercial awareness, and frontline leadership&nbsp;
<h3>Apply Now</h3>
Questions? Contact the Markets, Shop Fronts &amp; Street Trading Service through the job page.
We welcome applicants from all backgrounds — we are a proudly inclusive and anti-racist employer.
Hackney Shop Fronts: Where streets, small businesses and community life thrive. Join us.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.&nbsp;
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.&nbsp;
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add.
AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.&nbsp;
Closing date for applications: 11 January 2026 (22:59)
Interview date: 21 and 22 January 2026
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Shop Fronts Service Officer

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Assistant Support Worker - Lord Alexander HouseMake a Real Difference Every Day - Join Our Team at Lord Alexander House!Are you passionate about helping others live their best lives? We are excited to offer full-time opportunities (37.5 hours per week) for Assistant Support Workers at our supported living service in Hemel Hempstead.At Lord Alexander House, you will be part of a warm, dedicated team that empowers individuals with mental health needs to live independently in their own purpose-built flats. Located in the heart of town, close to shops and local amenities, our service offers 24-hour outreach and emergency phone support - ensuring the people we support always feel safe and supported.As an Assistant Support Worker you will;<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li><li>You will not be providing personal care but your role will involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build long lasting support relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs.</li><li>Need to have a full UK drivers’ licence and use of a car for work purposes.</li></ul>No Experience? No Problem - We Will Support You Every Step of the WayYou do not need previous experience in the care sector to thrive with us. We offer a structured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.It is essential that you hold a full UK driving licence and are happy to do sleep-ins (minimum one per week - we make payments of at least £52.78 in addition to your basic pay).Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570 pa for a 37.5 hour a week contract</li><li>We make sleep in payments of at least £51.78 (in addition to your basic pay)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline.</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Assistant Support Worker

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Support Worker - Lord Alexander HouseMake a Real Difference Every Day - Join Our Team at Lord Alexander House!We are looking for a compassionate and enthusiastic Support Worker to join our friendly team at Lord Alexander House, a supported living service in the heart of Hemel Hempstead. This is a full-time role (37.5 hours per week), where you will be supporting individuals living with mental health needs, to live independently in their own purpose-built flats.As a Support Worker, you will:<ul><li>Provide tailored support to individuals in their own homes</li><li>Encourage life skills such as budgeting, shopping, cooking, and cleaning</li><li>Follow personalised support plans and risk assessments</li><li>Empower people to achieve their goals and live fulfilling lives</li></ul>About YouWe are looking for people who are:<ul><li>Caring, reliable, and proactive, with a genuine desire to help others</li><li>Able to communicate effectively and adapt to different needs</li><li>Comfortable working shifts, including weekends and bank holidays</li><li>Experienced in a similar role</li><li>Committed to equality, diversity, and person-centred support</li><li>Hold a full UK driving licence and have access to a vehicle for work</li></ul>It is essential that you hold a full UK driving licence and are happy to do sleep-ins (minimum one per week - we make payments of at least £52.78 in addition to your basic pay).Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa for a 37.5 hour a week contract (£13.26 per hour)</li><li>We make sleep in payments of at least £52.78 (in addition to your basic pay)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Support Worker

<ul></ul>





Youth Support Worker - Young People’s Housing Service (Watford)Full time - 37.5 hours per week - £25,857paWe are looking for dedicated Youth Support Worker's to join our Young People’s Services team. This is a great opportunity for people who are passionate about supporting young people to achieve their goals and move forward into independent, fulfilling lives.Watford YPHS provides supported housing for 16-19-year-olds in need, with 11 rooms across two schemes. It also offers two unstaffed move-on schemes for 18-24-year-olds with lower support needs.Shift Patterns:2.30pm - 10.30pm10.30pm - 7.30am7.30am - 3.30pmSupport Worker’s must be prepared to work a variety of shifts, including evenings, weekends, and bank holidays, as part of a consistent rota.As a Youth Support Worker, you will play a vital role in helping young people develop the practical and emotional skills they need to live independently.What You Will Do:<ul><li>Create tailored support plans that promote independence and life skills</li><li>Encourage access to education, training, and employment</li><li>Signpost to health, mental health, and substance support services</li><li>Build trusting relationships and provide emotional support</li><li>Respond to crises and contribute to safeguarding plans</li><li>Work flexibly on a 24-hour rota (including weekends, bank holidays, and sleep-ins - paid extra)</li><li>Transport young people when needed (full UK driving licence and business insurance required)</li></ul>What We Are looking for:<ul><li>Understanding of trauma and a non-judgemental approach</li><li>Strong communication skills and ability to adapt to diverse needs</li><li>Team player who can also work independently in a fast-paced environment</li></ul>Training &amp; Compliance:<ul><li>Commit to starting NVQ Level 3 (Children &amp; Young People’s Workforce) within one year</li><li>Sign up to the DBS Update Service</li></ul>Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa for a 37.5 hour a week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Youth Support Worker

<ul></ul>





Bereavement Officer (RP0021) Starting salary £34,431pa with progression to £37,464pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance) 37 hours per week (5 days out of 7 including some Saturdays on a rota) Permanent contract We are looking for a Bereavement Officer to join our dedicated team, providing compassionate and professional services to our local communities. Your dedication to delivering the highest standards of customer care will be vital, ensuring families can place their trust in you during some of life’s most difficult moments. We are looking for someone who takes pride in presenting themselves with professionalism and who can respond sensitively to the needs of our diverse communities. As a valued member of our team, you will play an important role across all areas of the Bereavement Service, including: Chapel Duties – Welcoming families and Funeral Directors, ensuring services are conducted with dignity and run seamlessly. Cremation – Undertaking full training and working towards an accredited FBCA qualification, participating in the complete cremation process and the respectful management of ashes. Administration– Managing bookings for burials and cremations, verifying documentation, maintaining accurate records, and supporting families with enquiries. Contract Management – Overseeing contractors to ensure cemeteries are maintained to our service standards, including grounds care, site cleaning, and grave preparation. You will be based at our award-winning Oak Hill Lawn Cemetery &amp; Crematorium five days per week (including some Saturdays on a rota basis), with travel required to cemeteries and other council offices and sites across the borough. You will have a UK full driving license. The ability to converse with ease with members of the public and to provide advice in accurate spoken English is essential for this post. You will have access to the local government benefits such as generous annual leave, national pay award agreements, and the local pension partnership. We offer a wide range of health and wellbeing events as well as a learning and development programme. To see all the benefits of working for Welwyn Hatfield Borough Council, visit our careers website here:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Please note we do not offer sponsorship for employment in the UK. Closing date for applications is 18 January 2026 Remote assessments will be held on 22 January 2026 Face to face interviews will be held on 29 January 2026 Keywords: Bereavement, Cemetery, Cremations, Customers, Support, Chapel, Services, Burials, Welwyn Hatfield Borough Council, Funeral.

Welwyn Hatfield Borough Council

Bereavement Officer (RP0021)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5023/Policy_and_public_affairs_lead__Scotland__job_description_-_December_2025.pdf" target="_blank">Policy_and_public_affairs_lead__Scotland__job_description_-_December_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5024/APPROVED_How_to_Apply_for_a_BCN_Vacancy_using_a_CV_and_Supporting_Statement_-_January_2023__TOV_.pdf" target="_blank">APPROVED_How_to_Apply_for_a_BCN_Vacancy_using_a_CV_and_Supporting_Statement_-_January_2023__TOV_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5025/APPROVED_BCN_Staff_Benefits_-_January_2023__TOV_.pdf" target="_blank">APPROVED_BCN_Staff_Benefits_-_January_2023__TOV_</a></li>
</ul>

Please apply online via the link provided.



About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.&nbsp;
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it.&nbsp;Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.&nbsp;&nbsp;
About the role
This is an exciting opportunity to work within&nbsp;our&nbsp;policy,&nbsp;evidence and&nbsp;influencing team to&nbsp;deliver&nbsp;change&nbsp;for people with breast cancer in&nbsp;Scotland.&nbsp;&nbsp;
You’ll&nbsp;play a key role leading the development and delivery of&nbsp;our&nbsp;policy and public affairs work in&nbsp;Scotland.&nbsp;You’ll&nbsp;develop evidence-based policy positions, and design and deliver&nbsp;influencing plans in line with&nbsp;our&nbsp;new strategy.&nbsp;Over the coming year this will include&nbsp;our engagement ahead of&nbsp;and following&nbsp;the&nbsp;Scottish Parliament election&nbsp;and with the new Scottish Government.&nbsp;You’ll&nbsp;also support the roll out of campaigning activity&nbsp;in Scotland&nbsp;and act as a key spokesperson for the charity in&nbsp;Scotland, representing us in the media as well as with campaigners and senior stakeholders.&nbsp;
About you
You’ll&nbsp;have experience of working in relevant policy or public affairs roles developing policy positions and materials,&nbsp;and a proven ability to build strong external contacts.&nbsp;&nbsp;
Along with&nbsp;strong analytical&nbsp;and communication&nbsp;skills,&nbsp;you’ll&nbsp;have&nbsp;the ability to work well independently&nbsp;while&nbsp;managing&nbsp;a varied workload, and the&nbsp;capability&nbsp;to lead projects and work with teams across the UK.&nbsp;
You’ll&nbsp;have a good understanding of the current health policy landscape in&nbsp;Scotland&nbsp;or the UK as well as knowledge of&nbsp;Scottish&nbsp;or&nbsp;UK&nbsp;parliamentary processes and legislative systems.&nbsp;
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our Glasgow office. Our hybrid working model allows you to work up to 3 days per week at home. &nbsp;&nbsp;
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email <a href="mailto:Recruitment@breastcancernow.org" target="_blank">Recruitment@breastcancernow.org</a>
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 7 January 2026 9am
Interview date 14, 15 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Policy and Public Affairs lead Scotland

<ul></ul>





<h2>Job introduction</h2>Job title: High Needs Support OfficerA bit about us:Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!Our Practice Model – “Our City, Our Children, Together” – was chosen by colleagues, parents and carers, children, and young people to reflect our collective commitment to working collaboratively, it is more than just a practice model, it is a shared vision. Every part of this model has been co-produced with the people who access and deliver our services.&nbsp;It represents our values, our relationships, and our belief that, by working together, we can create the best outcomes for children, young people, and their networks. This is a model we can be proud of and one that truly belongs to all of us.We have a fantastic opportunity for you to join the High Needs Team at Liverpool City Council on a permanent contract.&nbsp;We are looking for a High Needs Support Officer who possess knowledge and experience of key legislation, policy and funding requirements in relation to supporting children with Special Educational Needs and Disabilities.&nbsp;They will also have a high level of literacy and numeracy skills and the ability to interpret reports and calculate the cost of provision using high standards of accuracy.The Role:<ul><li>The High Needs Support Officer will be responsible for the monitoring, evaluation, and quality assurance of Top Up funding to ensure the delivery of value for money services for Liverpool residents</li><li>The High Needs Support Officer will contribute to the collection and accurate recording of pupil data and information to support the allocation of High Needs Funding</li><li>The role of the High Needs Support Officer is to ensure that the process for ‘Top-Up’ funding is understood by settings and any other relevant multi-agency professionals</li><li>The High Needs Support Officer will deal with sensitive, contentious, and complex queries, ensuring the highest quality standards whilst maintaining confidentiality</li><li>The High Needs Support Officer will work closely with Education colleagues in responding to requests for additional support from settings including the monitoring and reviewing of funding</li></ul>Our offer to you:<ul><li>At least 27 days holiday rising to 32 after 5 years service.- option to purchase further days</li><li>Agile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.</li><li>Part of the Local Government Pension scheme – option to join the AVC scheme- &nbsp;</li><li>Progression - opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee assistance programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time – a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps: Closing date: midnight Friday 9th January 2026 Shortlisting date:&nbsp;Tuesday 13th Janaury 2026 Interview date:&nbsp;Wednesday 21st January 2026 Interview format:We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Rachel Caswell via email <a href="mailto:rachel.caswell@liverpool.gov.uk" target="_blank">rachel.caswell@liverpool.gov.uk</a>.Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration <a href="https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes</a> . For details regarding the salary of a skilled worker visa please visit Home Office: <a href="https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list</a>This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Liverpool City Council

Liverpool City Council needs you!

High Needs Support Officer

<ul></ul>





Job Title:&nbsp;Night Support Coach
Location:&nbsp;Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.&nbsp;
Salary:&nbsp;£27,000
Shift Pattern:&nbsp;37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.
<h4>About the Role</h4>
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management.
Key Responsibilities include:
<ul>
<li>Ensuring the safety and wellbeing of residents and participants at all times</li>
<li>Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable</li>
<li>Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service</li>
<li>Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins</li>
<li>Focusing on empowering our residents to take control over their lives and meet their personal goals</li>
</ul>
<h4>About You</h4>
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:
<ul>
<li>Understanding of the housing and social needs of people with multiple and complex needs</li>
<li>Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback</li>
<li>Ability to use IT systems to record case notes, email relevant people, and use other software required within the role</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 1st December.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Night Support Coach

<ul></ul>





Job Title:&nbsp;Activities Co-Coordinator
Location:&nbsp;Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.&nbsp;
Salary:&nbsp;£30,400
Shift Pattern:&nbsp;37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements.
<h4>About the Role</h4>
We have an exciting opportunity for a Activities Coordinator to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP). You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration and enhance social skills and community engagement. &nbsp;No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment.
Some Key Responsibilities include:
<ul>
<li>Planning and coordinating individual and group activities and sessions.</li>
<li>Delivering programmes that support residents’ goals, personal development, and reintegration.</li>
<li>Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation.</li>
<li>Collecting information about activities and resident feedback to see what works well and share this with the team to improve programmes and support resident wellbeing.</li>
<li>Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed.</li>
<li>Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue.</li>
<li>Monitoring, evaluate, and report on activity effectiveness and outcomes, contributing to continuous improvement.</li>
<li>Supporting staffs wellbeing, collaborate with the wider team, and work flexibly to ensure smooth service delivery.</li>
<li>Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks.</li>
</ul>
<h4>About You</h4>
We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for:
<ul>
<li>Experience in coordinating and/or delivering activities and programmes with people from various backgrounds</li>
<li>Ability to provide advice, support and guidance to a team and residents on various areas</li>
<li>Ability to work creatively and encourage creativity in others</li>
<li>Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others</li>
<li>Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative</li>
<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Activities Coordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5030/Family_Support_Worker_Candidate_Pack_2025_.pdf" target="_blank">Family_Support_Worker_Candidate_Pack_2025_</a></li>
</ul>

How to apply
Please click on the apply link above. You will then be re-directed to our recruitment portal where you can complete your application.



Hours:
Full-time: 5 days (37.5 hours) per week
Including some evening and weekend work on a rota basis to meet the needs of the service.
Contract:
Fixed-Term contract initially until August 2026. Potential to extend on a rolling annual basis for a further 2 years.
Location:
Hybrid: UP’s London Bridge Head Office (for meetings, team days and training etc.), travel across Wandsworth as required (and London as the service develops), some remote working
Salary:
Circa. £28,000 - £38,000 per annum (dependent on experience, skills &amp; qualification)
Manager:
Family Support Service Manager
Role Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.
Please visit our website and take a look at the candidate pack for more information.
<a href="https://up.org.uk/work-with-us/" target="_blank">Work With Us New – Unlocking Potential</a>
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
&nbsp;Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
How to apply
Please click on the apply link above. You will then be re-directed to our recruitment portal where you can complete your application.
Please note that we may close the advert once we have sufficient candidates to invite for interview, please don’t delay submitting your application! We will keep you updated on your application by email, and will let you know about anything you will need to prepare if you are shortlisted.
UP are committed to the safeguarding of children and all roles are subject to safer recruitment practices, including an enhanced Disclosure and Barring Service (DBS) check
Our team is diverse and everyone is welcome. Our children and families and staff come from a wide range of backgrounds, and we value the unique contribution that each individual can bring to UP. We strongly believe that a diverse and inclusive team is vital to our work, and we welcome applications from all sectors of the community

Family Support Worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5034/NPW_Job_Applicants_Privacy_Notice.docx" target="_blank">NPW_Job_Applicants_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5036/CEO-Recruitment-Pack-Dec25.pdf" target="_blank">CEO-Recruitment-Pack-Dec25</a></li>
</ul>

Please apply online (you will be taken to an external site).



<h3>Chief Executive Officer – The Boleyn Trust</h3>
Location: London (Newham &amp; Tower Hamlets)
Start Date: 1 September 2026
The Boleyn Trust is seeking to appoint an inspirational leader to be our Chief Executive Ofﬁcer to lead our trust into its next phase of exceptional provision.
The Boleyn Trust is a growing trust of 8 large schools across Newham and Tower Hamlets providing outstanding education for nearly 5000 pupils.
The successful candidate will have proven experience of school leadership over multiple settings and the ability to maintain and develop the highest expectations and outcomes for our community.
The Boleyn Trust works closely with the DfE as a Teaching School Hub to support all schools in Newham, Barking and Dagenham and Havering in the delivery of the ECT programme, National and Professional Qualifications and Appropriate Body checks. The Trust also works in partnership with local schools in providing ITT for both Secondary and Primary trainees.
A full recruitment pack can be found on our website <a href="https://theboleyntrust.org/get-involved/work-for-us/" target="_blank">here</a>.
To apply, please complete the online application form via the Teaching Vacancies portal <a href="https://teaching-vacancies.service.gov.uk/jobs/chief-executive-officer-the-boleyn-trust" target="_blank">here</a>.
Closing Date: 6 February 2026 (Midday)
We look forward to receiving your application.

Boleyn Trust

Chief Executive Officer

Job Title: SEND Children's Information Advisor Officer (West) Starting Salary: £27,694 progressing to £31,022 per annum (pro rata for part time) Hours: 37.0 Location: Hemel Hempstead Contract Type: Fixed Term Directorate: Childrens Services<h4>About the team</h4>The SEND service co-ordinates assessments, reviews and provision for children and young people in Hertfordshire who have special educational needs and/or disabilities. The Front Door team focuses on working with families and professionals whilst undertaking the statutory assessment process.We’re looking for professionals with some knowledge of the Statutory Education, Health and Care Needs Assessment process, excellent customer service and IT skills. Alongside the ability to work with and support staff to meet competing deadlines.<h4>About the role</h4>The role of the CIAO is to be responsible for supporting the early stages of the statutory assessment process, ensuring that families have relevant and purposeful information and advice from weeks 1 through to 12 or when all advice is received. The CIAO needs to engage with professionals across education, health and care to support the decision making and assessment process, including:<ul><li>To receive, record and check all new requests for assessment immediately on receipt and communicate with a range of professionals to seek outstanding information as required.</li><li>To contact families and advise them of the statutory EHC assessment process and help them to identify any local support networks or universal support offers that may be available to them.</li><li>To use a framework to triage requests considering the EHC needs assessment pathway.</li><li>To input and maintain accurate and comprehensive database records as required and processing Requests for Education Health Care Needs Assessments from parents, carers and educational professionals.</li><li>You will strive daily to maintain, develop and improve professional, supportive working relationships with parents, education settings and services in relation to EHC needs assessment</li><li>To work collaboratively with professionals across education, health and care services to ensure effective case management, integrated working practice and successful outcomes for children.</li></ul><h4>About you</h4><ul><li>Educated to GCSE level or equivalent</li><li>Knowledge of SEND</li><li>Experience working with families</li><li>Excellent organisation skills including an ability to work independently, systematically and work with conflicting demands.</li><li>Excellent customer service skills using verbal and written communication methods.</li><li>The ability to undertake a variety of administrative tasks, operating within departmental policies and procedures.</li><li>Ability to work effectively as part of a team. Together with self-motivation and the ability to work unsupervised.</li></ul>Some travel to meetings may be necessary We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC7 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Karlla Hopwood <a href="mailto:karlla.hopwood@hertfordshire.gov.uk" target="_blank">karlla.hopwood@hertfordshire.gov.uk</a> for an informal discussion about the role.Closing Date: Monday 5th January 2026Interview Date: To be confirmedBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Hertfordshire County Council

SEND Children's Information Advisor Officer  (West)

Job Description Organisation: London Borough of Waltham Forest Salary: PO7 £55,620-£ 58,692 Contract Type: Permanent, Full-time Working hours per week: 36&nbsp; DBS: Standard Application Deadline: 04/01/2026 Proposed Interview Date(s): Week commencing 15th September &nbsp; Reference: 1848 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; About the role:&nbsp; We are looking for a dynamic and experienced Senior Building Surveyor to lead from the front in delivering a high-performing, resident-focused repairs service within the London Borough of Waltham Forest’s Housing Directorate. This is a key leadership role where you will manage and support a team of surveyors, providing expert technical guidance on complex cases, and deputising for the Head of Repairs Partnering when required. You’ll play an active part in mentoring and developing junior staff, helping to build a skilled, motivated, and solution-focused team. You will be responsible for overseeing the delivery of general building surveying services across our diverse housing portfolio—ensuring that contractors, consultants, and partner agencies consistently deliver high-quality works that meet our standards for compliance, specification, timelines, and cost. Key elements of the role include: Maintaining accurate digital records and producing detailed reports based on regular site visits. Ensuring our asset management database is consistently updated to reflect the latest repair activities and case progress. Monitoring and managing repair workflows to support the achievement of our 28-day Tenant Satisfaction Measure, helping our contractors deliver timely and effective repairs that put residents first. This role is vital in our commitment to delivering an exceptionally responsive, customer-centric repairs service, ensuring our homes are safe, well-maintained, and compliant with all regulatory requirements. You will work closely with the Building Safety Operations and Building Safety Compliance teams to support our legal and safety obligations and ensure all works align with our building safety strategy. In addition, you’ll collaborate with the Planned Works team to inform future investment decisions—ensuring that our planned maintenance programme helps to reduce the need for costly, reactive repairs in the long term. This is more than just a technical role it’s a chance to lead, influence, and make a measurable difference in the lives of our residents by ensuring that every home is safe, secure, and properly maintained. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Senior_Surveyor_PO7_1848.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Experience working as a surveyor within a social housing organisation</li> <li>Experience managing staff or contractors effectively to work towards a common goal</li> <li>Good people management skills and able to work constructively with others</li> <li>Experience of administering building contracts</li> <li>Experience of administering partnering contracts&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations</li> <li>Knowledge of housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Able to work in an inclusive manner with staff and residents</li> <li>Project Management skills</li> <li>Adept at applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good Report writing skills.</li> </ul> Qualifications and Requirements:&nbsp; Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area. Evidence of Continuous Professional Development. Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Senior Surveyor

Job Description Organisation: London Borough of Waltham Forest&nbsp; Salary: PO6 £52,584 - £55,620 Contract Type: Full-time, permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 16/01/2026 Reference: 1843 About Us: &nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. &nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. &nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. &nbsp; About the role: &nbsp; We are seeking a skilled and empathetic Housing Landlord Complaints Investigator to lead on Stage 2 complaint investigations within our Housing Management and Assets service. This role will also lead relationship management and liaison with the Housing Ombudsman Service and provide insight to the senior management team and service leads to help drive continuous improvement.&nbsp;&nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_HLCI_1843.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt; </a>&nbsp; Key Responsibilities: &nbsp; Investigate and resolve Stage 2 housing complaints in line with the council’s policy and the Housing Ombudsman’s Complaint Handling Code.&nbsp; Liaise with residents to understand their complaint and desired outcome, taking into account any specific needs of vulnerable residents&nbsp;&nbsp; Carry out investigations empathetically with an open mind, ensuring that all issues raised by the complainant are fully addressed&nbsp; Produce high-quality written complaint responses and reports, ensuring clarity and compliance.&nbsp; Assess and apply appropriate remedies, including compensation.&nbsp; Hold contractors and internal teams accountable for timely and effective complaint resolution.&nbsp; Lead relationship management with the Housing Ombudsman, including responses to orders and requests.&nbsp; Lead the Council’s annual self-assessment and reporting on complaint handling performance.&nbsp; Identify areas of significant or persistent service failure identified through complaint investigations and analysis, recommending actions to deliver improvements.&nbsp; Skills, Experience and Qualifications: &nbsp; Excellent investigative skills and experience of undertaking high quality complaint investigations within a local authority, other public sector organisation, regulatory body or similar.&nbsp; Experience of liaising with and responding to the requirements of a regulatory body.&nbsp; Ability to use housing, legal and regulatory knowledge to resolve issues.&nbsp; Excellent written and verbal communication skills, with the ability to explain complex issues clearly.&nbsp; Skilled in stakeholder engagement, negotiation, and influencing to drive positive outcomes.&nbsp; Excellent time management skills to manage a complex caseload, prioritise, set deadlines and cope with conflicting and changing demands.&nbsp; Ability to work both autonomously and collaboratively with a wide range of stakeholders and make evidence based decisions in a fast paced environment.&nbsp; Excellent analytical and report writing skills, with the ability to produce concise, accurate and informative written material for a variety of audiences.&nbsp; Experience of working in social housing and a good understanding of the responsibilities of social housing landlords.&nbsp; Familiarity with the Housing Ombudsman Complaint Handling Code.&nbsp; Experience of working in a local authority with an understanding of a local authority’s responsibility to elected members (desirable).&nbsp; Degree-level education or equivalent, with evidence of continuous professional development.&nbsp; Terms and conditions: &nbsp; The below terms and conditions apply to this role: &nbsp; Satisfactory employment references and CIFAS identity checks; &nbsp; Satisfactory declaration of interest; &nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. &nbsp; How to Apply: &nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. &nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  &nbsp; Equal Opportunity Employer: &nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. &nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposesof the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. &nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. &nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. &nbsp; Contact Information: &nbsp; If you have any questions about this vacancy or the application process, please contact Salvatore Barbato, Acting Head of Housing Engagement &amp; Service Improvement via email: <a href="mailto:Salvatore.Barbato@walthamforest.gov.uk" target="_blank">Salvatore.Barbato@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>. &nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>. &nbsp;





<ul></ul>

Housing Landlord Complaints Investigator

Job Description Organisation: London Borough of Waltham Forest Salary: Grade: PO3 £45,750 - £49,056 (Pro Rata) Contract Type: Permanent Working hours per week: 14.4 (Thursday &amp; Friday)&nbsp; Application Deadline: 04/01/2026 Proposed Interview Date: TBC&nbsp; Reference: 1941 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; Homelessness Review Service is looking to recruit enthusiastic, experienced Reviewing Officers, who have the skills and commitment to deliver a high quality reviews service. The purpose of this role is to complete s202 Housing Act reviews and Parts 6 and 7&nbsp; of the Housing Act 1996 reviews to a high standard. To ensure full compliance with statute, case law and good practise. To ensure that the Reviews service is customer focused and efficient, to protect the service from litigation and to ensure customers receive the right decision, within target deadlines. The successful candidate will have a detailed knowledge of the operation of the Homelessness Reduction Act 2017, conversant with the Suitability Order 2012 and allied legislation, case law, code of Guidance. You will be able to communicate at an appropriate level with all service users. The successful candidate will also have ability to meet strict deadlines while also juggling competing priorities, has a passion for investigative work, and has an eye for details. Increasingly the bulk of the reviews comprise suitability of accommodation offered to discharge Relief Duty and Main Duty.&nbsp; You will draft complex decisions. Make recommendations where service improvements have been identified. You must be IT literate, able to analyse information and reports in various forms. The successful candidate must have the following skills/attributes: An extensive knowledge of Housing legislation and case law Ability to conduct detailed and thorough investigations Excellent letter and report writing skills The ability to build affective collaborative working relationships across internal Services. Inquisitive mind and ability to think on their feet Ability to work under pressure&nbsp; Ability to work to deadlines <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20%20-%20Reviews%20Officer%20%281941%29.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Qualifications and Requirements:&nbsp; Candidates must have the following An extensive knowledge of Housing legislation and case law Ability to conduct detailed and thorough investigations Excellent letter and report writing skills The ability to build affective collaborative working relationships across internal Services. Inquisitive mind and ability to think on their feet Ability to work under pressure&nbsp; Ability to work to deadlines Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp; Satisfactory DBS check; &nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact &nbsp;Millie Kasumba Review Manager <a href="mailto:millie.kasumba@walthamforest.gov.uk" target="_blank">millie.kasumba@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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Reviews Officer

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We’re committed to preventing homelessness and ensuring safe, sustainable housing solutions for everyone in our community.
Our Housing Options and Solutions team plays a vital frontline role, providing practical support, expert advice and timely interventions to help people remain in their homes or secure alternative accommodation when they need it most.
As a Housing Reviews and Visiting Officer, you’ll be part of a dedicated and compassionate team working directly with residents across the Sevenoaks District. Your work will help prevent homelessness, support some of our most vulnerable residents, and ensure the Council meets its legal duties under housing legislation.
Everything you need to know:
This is a varied and rewarding role that combines casework, investigation, and extensive face-to-face work with customers in their homes and other settings, including hospitals. Based at the Council Offices in Sevenoaks, you’ll travel widely across the district carrying out visits, gathering information, and providing practical housing advice.
What you will be doing:
<ul>
<li>Assisting with homelessness reviews under Section 202 of the Housing Act 1996 and the Homelessness Reduction Act 2017, including carrying out investigations and gathering evidence.</li>
<li>Keeping applicants informed of progress on their homelessness reviews within statutory timescales.</li>
<li>Carrying out accommodation suitability and property condition assessments, considering affordability, overcrowding, location, and any risk of violence.</li>
<li>Visiting customers in a range of settings, including hospitals, to support safe and timely discharge planning.</li>
<li>Providing high-quality housing advice, mediation and realistic housing options to individuals and families at risk of homelessness.</li>
<li>Supporting Housing Advice Officers by verifying applicant details, recording findings from visits, and making clear recommendations.</li>
<li>Maintaining accurate, timely case notes and records on Council databases.</li>
<li>Identifying safeguarding concerns and ensuring vulnerable adults and children are referred to the right services at the right time.</li>
<li>Detecting and reporting suspected fraud and liaising with internal teams such as Benefits, Legal and Fraud.</li>
<li>Working collaboratively with internal services and external partners, including Private Sector Housing and voluntary agencies.</li>
<li>Participating in the duty rota and working occasional evenings or weekends where required.</li>
</ul>
What you will bring to the role:
<ul>
<li>Knowledge of housing legislation and guidance, particularly the Homelessness Reduction Act 2017 and Housing Act 1996.</li>
<li>Excellent communication, negotiation and mediation skills, including the ability to manage challenging or emotional situations.</li>
<li>A strong commitment to customer care and achieving positive outcomes for residents.</li>
<li>Confidence working independently in the community, including undertaking lone visits safely.</li>
<li>Strong organisational skills with meticulous attention to record keeping and deadlines.</li>
<li>IT literacy, including the ability to use databases and Microsoft Office applications.</li>
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Why work with us?
We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You’ll be supported to make decisions, take initiative, and grow your career in housing.
What’s in it for you?
You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 28 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
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Want to find out more?
For an informal discussion about this role, please contact: Stephen Tring: <a href="mailto:stephen.tring@sevenoaks.gov.uk" target="_blank">stephen.tring@sevenoaks.gov.uk</a>, +441732227184
Closing date: Sunday 18 January 2026
Interview date: Wednesday 28 January 2026

Housing Reviews and Visiting Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5017/RD_-_Systems_Maintenance_Engineer.pdf" target="_blank">RD_-_Systems_Maintenance_Engineer</a></li>
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Please apply online via the link provided.
Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.



About the Role
We are seeking to appoint a Systems Maintenance Engineer, working a 12-hour shift pattern, within the Maintenance Delivery team based out of the Asset Management site at the Kingsway Tunnel in Wallasey.
As a member of the Systems Engineering team, the post holder will respond to all electrical/electronic systems based planned maintenance and reactive tasks safely, and in the agreed timescales across the Mersey Tunnels and wider LCRCA estate as necessary. The post will be supervised by the Principal Officer - Works Delivery.

About the person
The ideal candidate will be educated to HNC/HND in Control/Electronic systems and have an extensive background in the installation and maintenance of a wide variety of electronic and electromechanical control systems and equipment, including CCTV, Radio, SCADA and toll payment systems.
They will have excellent IT skills with the ability to fault find, configure and modify IT based plant and monitoring equipment.
Candidates must have a flexible and can-do approach that would support the organisational behaviours of LCR first, Respect and Action Focussed.
A full UK driving licence is essential for this role.
If you think you match the job description, and our values, then click on the link to apply. 
Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria. The information you provide in your application will be used for shortlisting.
1. Experience of installing and maintaining electrical, electronic, electromechanical, control, card payment and radio systems.
2. Knowledge of relevant Health, Safety and Environmental legislation, policy and procedures.
3. Full UK Driving licence.
About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.
Staff benefits 
<ul>
<li>Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>Flexible and hybrid working</li>
<li>24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>Corporate discounts at council-owned gyms</li>
<li>Bike to Work Scheme</li>
<li>Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
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Equality, Diversity &amp; Inclusion 
We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">https://www.gov.uk/skilled-worker-visa</a>

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