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At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. More about the teamWe are looking to hire a Credit Control Administrator on a permanent basis. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business. This role will be overseeing the credit control administration within the portfolio, ensuring the highest level of service to both internal and external clients. The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. After an initial period of training (Approx 3 months), we can offer hybrid working (up to 3 days at home). At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position. For more information please download our job profile available on our website. More about youCredit Control experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders. Experience / Skills:<ul><li>Customer Service Experience, </li><li>Excellent telephone manner,</li><li>Good IT skills, </li><li>Stakeholder engagement skills, </li><li>Experience of working within a fast paced environment. </li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Training and development </li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Places for People

Credit Control Administrator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role We are looking to recruit a Maintenance Controller on a permanent basis. Reporting to the Operations Manager, you will have to proactively manage the Maintenance aspect of a portfolio of properties ensuring that client, company and statutory requirements are always met. You ensure that all maintenance issues are triaged in a timely manner to the correct contractor who is responsible for rectifying the problem Part of your role will involve you liaising with tenants, contractors, landlords and the client to ensure queries are completed promptly and efficiently and to pay suppliers invoices promptly. The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. Once you have successfully completed your probation (6 months) we can offer hybrid working (3 days at home). At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position. For more information please download our job profile available on our website. More about youProperty management experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders. Experience / Skills:<ul><li>Customer Service Experience,</li><li>Good IT skills,</li><li>Stakeholder engagement skills,</li><li>Time management, </li><li>Experience of working within a fast paced environment. </li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Maintenance Controller

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about the teamWe are now looking to hire an Operations Manager on a permanent basis. This is an exciting time to join a growing business function. More about your role The Operations Manager is a leading role within the team reporting directly to the Portfolio Manager. You will play a key role in managing the delivery of all property management services within the business area and continuously improve management services that will meet budget targets and client expectations.At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. More about you The Operations Manager will be responsible for delivering property management services – for void properties and administrative tasks, in line with current legislation and best practice.As well as continually assessing existing operational procedures, you will work closely with other Senior Managers in order to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role.Line management is a key part of the role and you will be expected to undertake appraisals and lead on the development of other members of staff.The successful candidate will have:<ul><li>Knowledge of the property sector,</li><li>Experience of leading and managing teams,</li><li>Sound financial skills,</li><li>Analytical / problem solving skills,</li><li>Stakeholder engagement skills.</li></ul>The benefitsWe are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:<ul><li>Excellent holiday pay and sick pay</li><li>Pension with matched contributions</li><li>Training</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Operations Manager

We have an exciting opportunity for an Occupational Therapist to join us in the Medway Council Children and Young People with Disabilities team (CYPD). CYPD Occupational Therapist’s work with children and young people 0 – 18 years old and their families throughout the challenges of living with disability, offering guidance, advice on equipment and home adaptation, helping them to build skills, resilience and networks to support their journey to adulthood.The team are close, enthusiastic and support each other in daily work. We will offer you an in-depth, structured induction, regular high-quality supervision, on-going support and career development through annual appraisals.CPD and professional development is important to us and will offer you opportunities for group learning, peer support and regular team meetings, also internal and external training. We understand the need for a good work/life balance and flexibility. If you are committed to providing a safe child-focused service working in partnership with multiple agencies and stakeholders, then we would welcome your application.<h4>About you</h4>You will be a qualified Occupational Therapist (MSc OT /BSc OT / Dip COT) with current HCPC registration.The CYPD OT’s role requires an experienced practitioner who can work independently with good time management skills, resilience and comprehensive knowledge of the legislative frameworks. We work closely with many internal and external agencies such as Housing/housing providers, the Disabled Adaptation Service and NHS and community services and so excellent communication skills are required. Working to support children and their families alongside Social Workers and Family Workers, you will elicit the voice of the child, promoting their active participation indecision-making. You will need to be competent in complex moving and handling assessment and equipment recommendations. <h4>Skills and experience required</h4><ul><li>Qualified Occupational Therapist HCPC registered.</li><li>Competent in moving and handling assessment and equipment recommendation.</li><li>Experience in the assessment and provision of equipment and home adaptation for children diagnosed with a physical disability and/or neurodivergence.</li><li>Experience of Disabled Facilities Grants and writing recommendations for major home adaptations.</li><li>Clear understanding of current legislation regarding safeguarding of children.</li><li>Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection.</li><li>IT literate.</li><li>Good communication, empathy, numeracy, and administrative skills.</li><li>Hold a current full UK driving licence, and have access to your own vehicle for work.</li></ul><h4>Our Offer</h4>We are proud to offer a range of benefits including –<ul><li>A generous annual leave entitlement up to 30 days plus bank holidays.</li><li>An excellent local government pension scheme.</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking.</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). </li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li></ul><h4>Important information</h4>If you would like an open and informal discussion regarding this role then please contact: Alison Golding, Interim Team Manager via <a href="mailto:alison.golding@medway.gov.uk" target="_blank">alison.golding@medway.gov.uk</a>.Please include in your personal statement the reasons for your application, how your skills and experience align with the essential and desirable criteria outlined in the Job Description, and what unique qualities and contributions you can bring to this role and our team.Applications close on 9th December 2025, and all interviews will be held in person. The date and time for the interview will be conveyed to shortlisted candidates at a later date.<h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view online.We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Occupational Therapist

Title: Plumber Multi Trade Contract Type: 2x Permanent, Full time, 40 hoursSalary: £39,707 per annumGrade: DM Tech 05Working Location: Hackney, Islington, Kensington and Chelsea and Barnet and Enfield. Reporting Office: London, Stratford Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as requiredClosing Date: 21st January at 11pmInterviews will be held at our office in Stratford on Wednesday 28th JanuaryPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQzz8mxipubq7hqIrDPhMVuJN4DSpc568gjATlq06dHJkXq3N0S4/QRar1iUb+9lK0" target="_blank">Plumber Role Profile.doc</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Join our Repairs Team at L&amp;Q:Our North London team repairs team are looking for a Multi trader Plumber to join the team on a permanent basis. The role will cover Hackney, Islington, Kensington, Chelsea, Barnet, Enfield and part of central London.It is essential to have a manual driving license to carry out this role and they must have hand tools (larger tools and specialist equipment will be arranged if needed).Your impact in the role:Our plumbers deal with all aspects of Plumbing repairs and replacements of sinks water tanks, and bathrooms. In addition to plumbing they will have associated skills and experience in basic carpentry, tiling, painting/decorating and patch plastering repairs.We will expect effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.Customer satisfaction is of the utmost importance to L&amp;Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service.What you'll bring:· Sound working trade knowledge and experience · Experience gained within a Maintenance, site and/or Housing environment and NVQ. · Able to deliver excellent customer service · Right first-time approach· Health and Safety Conscious · Previous experience in a similar role · Wide range of Multi trade skillsIf you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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London and Quadrant Housing Trust

Plumber North - 7399

Title: Employee Relations AdvisorsContract Type: Permanent and FT, Full Time – 35 HoursSalary: £40,649 per annum (London weighted salary) or £36,073 per annum(Regional salary), dependant on experienceGrade: 8Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 21st January 2026 – 23:00Interview Dates: Please note the interview process may consist of multiple stages, which may also include an in person interview.Please click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQBpXGzHkqe94xeqTQ38ME3dVnNbQZ3sA1QZxNvjjBBBB+E87rqb5c+cF+pxdD0yfp" target="_blank">Employee Relations Advisor.pdf</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)Join the Employee Relations Team at L&amp;Q!<ul><li>Are you an experienced Employee Relations Advisor keen to work for a fast-paced people-centred organisation?</li><li>Do you have a proven track record of managing a complex range of Employee Relations casework?</li></ul>Then this could be the role for you!We are currently looking for full-time experienced Employee Relations Advisors to join our passionate Employee Relations team at L&amp;Q. Reporting into an Employee Relations Team Manager you will support delivery of the HR service. You will work alongside people managers across your designated business area.This is a fast-paced, employee relations focussed advisor role which advises, supports and coaches people managers across our business unit.Sitting within a team of Employee Relations Advisors you will work on a variety of cases, both high volume and varying in complexity, ensuring the best possible outcome for everyone. You will case manage your own caseload and be responsible for updating the team and wider business on case performance and progress on a regular basis.What You’ll Bring:<ul><li>Ideally, you will have strong understanding of employment law, be CIPD-qualified, and or have demonstrable experience in working as an ER Advisor managing a high-volume complex range of Employee Relations casework in a multi-site, diverse organisation.</li><li>You will have experience in supporting the team to ensure that people's capabilities continue to develop in order to deliver strategic goals and objectives across the business. </li><li>The ER Advisor role will suit someone who is a good communicator, agile in approach, able to translate business issues into proactive solutions whilst guiding, supporting and educating managers through formal business processes.</li><li>You will need to be methodical, organised and have a strong ability to prioritise.</li><li>You will have a proactive and collaborative approach with drive and enthusiasm to champion the service and the way it's delivered to our stakeholders</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome - Find out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ<ul></ul>

Employee Relations Advisor - Multiple - 7403

Title: Carpenter Multi TradeContract Type: Permanent, Full time, 40 hoursSalary: £39,707 per annumGrade: DM Tech 05Working Location: Hackney, Islington, Kensington and Chelsea and Barnet and Enfield. Plus parts of central LondonReporting Office: London, Stratford Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as requiredClosing Date: 21st January at 11pmInterviews will be held at our office in Stratford on Wednesday 28th JanuaryPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQVbosBRgHjuwfydhvjWYm3RxWgwfQLmNoWM4XSgWLWVq5ORjp2TA52yPUrtGoFmkE" target="_blank">Carpenter Role Profile.doc</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Join our Repairs Team at L&amp;Q:Our North London team repairs team are looking for a Multi trader Carpenter to join the team on a permanent basis. The role will cover Hackney, Islington, Kensington and Chelsea and Barnet and Enfield.It is essential to have a manual driving license to carry out this role and they must have hand tools (larger tools and specialist equipment will be arranged if needed).Your impact in the role:Our Multi trade/Carpenters are expected to carry out a range of tasks inclusive of internal and external door fitting, Splice repairs, General Locksmith, bathroom Sub Floors, Bath panels and framework kitchen repairs/refits and Other general Maintenance repairs. Ideally you will also be able to carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs.It is important to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.Customer satisfaction is of the utmost importance to L&amp;Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. What you'll bring:· Sound working trade knowledge and experience · Experience gained within a Maintenance, site and/or Housing environment and NVQ. · Able to deliver excellent customer service · Right first-time approach· Health and Safety Conscious · Previous experience in a similar role · Wide range of Multi trade skillsIf you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Carpenter North - 7398

Neighbourhood ManagerDunstable or Essex (Pitsea)Are you a people person who loves getting things done and making a real difference in your community? Do you believe in doing the right thing, keeping promises, and celebrating diversity? If so, we’d love to hear from you.We’re looking for a Neighbourhood Manager to be the face of our organisation across our operational patch, which includes Waltham Cross, Waltham Abbey, Cheshunt, Bishops Stortford, Thurrock, and Purfleet. You’ll work closely with residents in these neighbourhoods, supporting them with everything from tenancy management to wellbeing and community safety. No two days are the same, and you’ll need to be comfortable having your photo displayed locally so residents know exactly who to go to for support.This is a field-based operational role where you’ll be meeting residents in the areas above, with flexibility to manage your own diary. The successful applicant must be able to work every Tuesday in Dunstable or every Wednesday in Essex (Pitsea) and attend team meetings at either office once or twice per month.Your typical day might include:<ul><li>Welcoming new tenants and helping them settle in.</li><li>Attending a Residents’ Association meeting to listen and respond to local concerns.</li><li>Inspecting estates with colleagues from Repairs or Estates Services.</li><li>Supporting a vulnerable resident who needs your help.</li></ul>You’ll actively work with residents in the management of their homes and neighbourhoods, developing and improving our services and ensuring we take full account of their needs.What you’ll be doing:<ul><li>Be the single point of contact for customers in your area, managing everything from complaints to lettings and community safety.</li><li>Create and deliver costed Neighbourhood Plans that improve satisfaction and performance.</li><li>Carry out estate, scheme and property inspections, identifying issues and capturing feedback to continuously improve services.</li><li>Champion customer engagement and ensure our services are accessible, high quality and value for money.</li><li>Collaborate with internal teams and external partners to build safe, inclusive and vibrant neighbourhoods.</li></ul>What we’re looking for:<ul><li>Someone who embodies our values: Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together.</li><li>Experienced in a customer-facing role, ideally in housing management and preferably within the social housing sector.</li><li>Knowledgeable in tenancy and leasehold management and enforcement, with experience of safeguarding.</li><li>Resilient, compassionate and flexible with a positive, can-do approach.</li><li>Organised and able to self-manage a varied caseload, prioritising effectively.</li><li>Prepared to undertake a Level 3 qualification in Housing Management (if not already held).</li></ul>Why join us?You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>What to expect from our recruitment process:We’re committed to a fair, inclusive, and transparent recruitment process.First stage interviews will be held on MS Teams on the 28 January (or 30 January).Second stage interviews will be held in person at our Pitsea Office (Essex) on the 4 February. Please read before you apply:<ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li><li>This role will require a Basic DBS check.</li><li>A full UK driving licence and access to a vehicle is required.</li></ul>If you’re a proactive, values-led housing professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Neighbourhood Manager role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> <ul></ul>

Peabody

Neighbourhood Manager 

We’re looking for a compassionate and committed Mental Health Support Worker to join our Luton Outreach Service. In this role, you’ll provide high-quality support to individuals with a history of mental illness, helping them to live independently and achieve their personal goals. You’ll work collaboratively with residents and partner agencies to promote recovery, wellbeing, and inclusion, while ensuring compliance with Peabody’s policies and best practice standards. This is a rewarding role where you’ll make a real difference to people’s lives every day.What you’ll doAs a Mental Health Support Worker, you’ll carry out needs and risk assessments, develop support plans, and provide tailored assistance to residents. You’ll help customers maximise their income, sustain their housing, and access training, education, and health services. You’ll maintain accurate records, liaise with colleagues and external agencies on safeguarding and welfare concerns, and actively promote the service within the community. You’ll also encourage self-management of health and wellbeing, participate in team meetings and training, and ensure all activities comply with health and safety and equality standards. Please note this role will require an Enhanced DBS check as well as participation in an on-call rota. What you’ll need<ul><li>Experience supporting vulnerable adults, ideally within a mental health setting.</li><li>Strong communication skills and the ability to work effectively with residents, colleagues, and external partners.</li><li>Access to a vehicle and a full, valid, UK Driving License. </li><li>Good IT literacy, including confidence using Microsoft Office and data entry systems.</li><li>Knowledge of safeguarding, equality and diversity, and health and safety in supported housing.</li><li>A flexible, empathetic approach and resilience to manage a busy and challenging role.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Thursday 29th January We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Mental Health Support Worker 

Join Peabody’s Islington Mental Health Services and make a real difference. You’ll provide high-quality support to people with a history of serious mental illness, helping them live independently and thrive. What You’ll DoWork collaboratively with customers to promote recovery, build life skills, and support access to housing, income, and wellbeing. You’ll deliver person-centred, trauma-informed care and help customers achieve their goals.What You’ll Bring<ul><li>A genuine passion for delivering excellent customer service.</li><li>Kindness, empathy, and an appreciation for diversity.</li><li>Experience in support planning and risk assessment.</li><li>Understanding of mental health best practices and safeguarding.</li><li>Confidence working with people who have a Dual Diagnosis – those who have a mental health condition and a substance use disorder at the same time. </li><li>Knowledge and experience of the Recovery Model and Trauma-Informed Care.</li></ul>This role will require an enhanced DBS check. Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>25 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Please read before applying: If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Interviews will be taking place in person Tuesday 3rd February 2026. If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. 





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Support Worker

About the role At Peabody, our purpose is to improve the quality of life for our residents. As a Project Coordinator within the Peabody Community Foundation (PCF), you’ll play a key role in supporting the delivery of grant streams, funded programmes and high-profile community initiatives that make a real difference to our communities. This is a 12 month fixed term contract coordinating role at the heart of PCF’s work. You’ll support the management of internal grant programmes and funded projects from concept to completion, ensuring activity is well planned, delivered on time, and achieves its intended outcomes. Working closely with colleagues and partners across Peabody, you’ll help ensure programmes are safe, high quality and deliver maximum impact. What you’ll do<ul><li>Coordinate and support the delivery of PCF’s key grant streams and funded projects, ensuring clear plans, budgets, monitoring and reporting are in place.</li><li>Support high-profile and seasonal initiatives such as the Food and Toy Appeal and partnership projects, working with colleagues to keep delivery on track.</li><li>Administer internal grant processes, maintaining accurate records of applications, decisions, payments and outcomes.</li><li>Act as a central point of coordination between PCF, funded partners and internal teams.</li><li>Track progress, identify risks and issues early, and support timely resolution.</li><li>Produce clear reports and presentations for a range of audiences, including internal updates and external briefings.</li><li>Maintain a central record of active and completed grant-funded activity, supporting learning and continuous improvement.</li><li>Build strong collaborative relationships with colleagues, partners and stakeholders across the organisation.</li><li>Champion Peabody’s values and support the delivery of high-quality, innovative programmes for our communities.</li></ul> What you’ll bring<ul><li>Experience coordinating projects involving multiple stakeholders.</li><li>Excellent communication skills, including written, verbal, presentation and IT skills.</li><li>Strong organisational skills with great attention to detail and the ability to manage a varied workload.</li><li>Experience producing reports and presentations that clearly communicate key messages.</li><li>Ability to analyse data and information from multiple sources and draw conclusions or make recommendations.</li><li>A collaborative and supportive approach, with the confidence to know when to support and when to push back and hold the line.</li><li>Calm, methodical and delivery-focused, particularly when working under pressure.</li><li>Demonstrable experience in grant management</li><li>Proven experience managing budgets</li><li>Commitment to equality, diversity and inclusion, and to continuous learning and development.</li></ul> Why join us? At Peabody, we are guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be part of a supportive, inclusive team that is passionate about delivering meaningful impact in our communities. What we offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Flexible and hybrid working arrangements</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul> Please read before applying We reserve the right to close the advert early if we receive a high volume of suitable applications. Interviews will be held in person on Monday 2nd February and Tuesday 3rd February at (Westminster Bridge Road) To apply for the Project Coordinator role, please click ‘Apply Now’ and submit your CV along with a brief statement explaining why you’re a great fit for the role. If you have any questions, please contact <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a> Please note: Peabody does not offer sponsorship.<ul></ul>

Project Coordinator (PCF)

Outreach Team Manager - Ready to make a real difference?At Peabody, we’re passionate about helping people live well and independently. As an Outreach Team Manager, you’ll lead a dedicated team supporting vulnerable tenants and individuals in our communities. Your role is all about empowering people, building confidence and ensuring they have the tools and support to thrive. Your leadership will help transform lives every day supporting people to stay independent and connected in their communities.About the role…The aim of the team is to provide outreach support to customers with long term support needs, helping them continue living independently in the community and reducing the need for social care interventions. You’ll shape service delivery, build excellent partnerships, and champion continuous improvement so that our customers receive the right help, at the right time.What you’ll do<ul><li>Lead, motivate, and develop a team of Outreach staff to deliver high-quality, person centred support.</li><li>Build strong, productive relationships with external agencies and partners to maximise resources and opportunities for customers.</li><li>Oversee case management—including timely assessments, risk management, and allocation of support.</li><li>Drive continuous improvement by reviewing processes, policies, and working practices.</li><li>Take a hands-on approach with complex cases and coach the team in good practice.</li><li>Promote customer involvement and positively represent Peabody at forums and stakeholder meetings.</li><li>Ensure accurate reporting, data quality, and effective use of systems to support service evaluation.</li></ul>What you’ll need<ul><li>Previous experience managing and motivating a team.</li><li>Strong organisational skills with the ability to prioritise a varied workload.</li><li>Excellent communication skills (verbal and written) </li><li>Knowledge of outreach support principles and the issues affecting vulnerable people.</li><li>Confidence in handling challenging situations and applying risk assessment and de-escalation techniques.</li><li>IT literacy and experience with record-keeping systems.</li><li>The ability to build trust and collaborate with others. </li><li>A full driving licence and access to your own vehicle is essential. </li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>30 days’ annual holiday, plus bank holidays.</li><li>Two additional paid volunteering days each year.</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal.</li><li>4 x salary life assurance.</li><li>Up to 10% pension contribution.</li><li>Opportunities for professional development and growth.</li></ul>Please read before applyingThis role requires a Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Charlene Moore at <a href="mailto:charlene.moore@peabody.org.uk" target="_blank">charlene.moore@peabody.org.uk</a>Interviews will take place week commencing 2nd February 2026PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licensed UK employer.





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Outreach Team Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about your teamThis is a fantastic opportunity to join an amazing place to work. You will play a key part is setting up a completely new team to visit projects National to ensure they are being delivered safely and meeting the required standard.This position is ideal for a technical specialist with a solid construction or design background, capable of demonstrating expertise in the field.More about your roleYou will support the Head of Safety Quality Assurance in developing procedures to ensure compliance with CDM regulations, project delivery management, subcontractor oversight, and site management practices, while considering customer and third-party needs. Additionally, you will gather feedback from site inspections on quality, service, and non-conformance, compiling monthly reports for the Head of Safety Quality Assurance. You'll conduct internal audits on compliance, attend pre-commencement and progress meetings, and ensure all CDM and health &amp; safety information is up to date and properly recorded.This is a region based role, you will be covering the South (Milton Keynes, London, South West and South East).For more information please download our job profile available on our website.Essential criteria <ul><li>You should have proven experience and expertise in building construction, design, maintenance, repair, and refurbishment, particularly within public sector housing or other public buildings, from inception to completion.</li><li>In-depth knowledge of the CDM Regulations 2015, relevant health and safety legislation, building laws, construction practices, and the Building Regulations.</li><li>Strong communication skills with the ability to build positive, proactive relationships with clients and key stakeholders.</li></ul>More about youIf you are well-versed in construction practices or a building trade then this role could be for you! To be successful you should have demonstrable experience in building construction, design, maintenance, repair, and refurbishment, particularly in public sector housing or other public buildings, from inception to completion. You must be able to manage and lead multiple projects simultaneously, with excellent communication skills to build positive relationships with clients and stakeholders. You'll need to engage, inform, and influence various audiences, both verbally and in writing.You should be comfortable working with multi-disciplinary teams, including consultants and contractors. A strong understanding of CDM Regulations 2015, health and safety legislation, building construction, and Building Regulations is essential, along with experience in the Principal Designer role. Preferred skills include IT proficiency and a solid understanding of health and safety and Building Regulations.Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Senior Safe Quality Assurance Lead (South)

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More About the Role:We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members.Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond.There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager.In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching &amp; more.More About You: <ul><li>You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way.</li><li>You will be able to multi-task and manage daily operational tasks with strong execution and confidence.</li><li>Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people.</li><li>You will have the ability to use sales tools and techniques documented by Places Leisure membership management.</li><li>Sales focused and target driven individual.</li><li>You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Reception and Customer Service (Placemaker)

Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues. So, what are you waiting for? Join a community that cares about you!More about your roleIn this role you will be managing the contractors who carry out repairs and maintenance for our customers. Essentially, you'll be the link between the business and contractors, ensuring everything runs smoothly, safely, and within budget. You'll make sure they deliver quality work on time and at the right cost. Key things you'll do: <ul><li>Oversee contractor performance and ensure compliance with contracts. </li></ul><ul><li>Check and validate costs, manage budgets, and handle final accounts. </li></ul><ul><li>Use data and reports to monitor trends and make improvements. </li></ul><ul><li>Work closely with contractors and internal teams to solve problems and keep projects on track. </li></ul>Essential Criteria <ul><li>Strong knowledge of SOR (Schedule of Rates) and NHF frameworks. </li></ul><ul><li>Experience in responsive repairs, voids, and planned maintenance. </li></ul><ul><li>Skilled in cost validation, valuation, and final accounts. </li></ul><ul><li>Experience with financial reporting and BI dashboards. </li></ul><ul><li>Ability to interpret contractor data (costs, performance, trends). </li></ul>More About youYou're a confident and organised professional who thrives on keeping things running smoothly. You have experience managing contractors and understand how to balance quality, safety, time, and cost. You're commercially aware, with a sharp eye for detail and a proactive approach to problem-solving. You're comfortable working with data and reports to spot trends and make improvements, and you can manage budgets and validate costs with ease. Building strong relationships comes naturally to you, whether it's with contractors or internal teams and you know how to communicate clearly to keep projects on track. If you enjoy taking ownership, solving challenges, and making sure everything is delivered to a high standard, this role is for you. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Quantity Surveyor/Contract Manager

Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&amp;T (Landlord &amp; Tenant) and Developers.This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none.Where will you be located?Working sited based, you'll be conveniently located to visit your developments across the South East of England, and attend our Head Office in Hoddesdon (EN11 0DR) once per monthWhat are some of the tasks you will be doing?Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments, overseeing cladding remediation. You will....<ul><li>Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease.</li><li>Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works.</li><li>Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements.</li><li>Be aware of the Compliance, Health &amp; Safety and M &amp; E requirements of Residential Management and that your sites are fully compliant.</li><li>Ensure a fully documented audit trail for site visits; meetings (formal and informal)</li><li>Ensure maintenance is identified and carried out as promptly as possible to reduce the risk of further damage.</li><li>Ensure all consultation procedures are followed.</li><li>Review lease requirements for major works and ensure section 20 notices are served and a major works programme are in place.</li></ul>What are we looking for?<ul><li>Block/Estate Property Management experience in a previous Property Manager role</li><li>The ability to understand leases, service charge budgeting and associated legislation.</li><li>Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites</li><li>The ability to build and maintain key relationships both internally and externally.</li><li>Good attention to detail, comfortable with excel and picking out financial details, Section 20, great customer service skills.</li><li>Excellent organisational skills</li><li>Confident, with a customer centric mindset</li><li>A full UK driving licence and car</li></ul>What does RMG have offer you?You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:<ul><li>27 days holiday plus all Bank Holidays</li><li>Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services</li><li>Sponsorship for study and professional qualifications (up to 4 study days)</li><li>Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)</li><li>As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!</li></ul>About UsJoin the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.<ul></ul>

Property Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!PfP Thrive is Places for People's skills and learning academy, designed to develop talent within our organisation and across the housing and construction sectors. We provide high-quality training, apprenticeships, and future skills learning that address sector-wide skills shortages and help our people and partners thrive in a changing industry. More about the roleAs an Internal Quality Assurer (IQA), you will play a critical role in maintaining the highest standards of assessment and compliance across our Housing qualifications and apprenticeship programmes. Your expertise will ensure that learners receive exceptional support and that all delivery meets regulatory and awarding body requirements.In this role, you'll oversee quality assurance processes for Housing Diplomas (up to Level 5) and Housing Apprenticeships (up to Level 4), working closely with assessors and trainers to uphold best practice. You'll bring a strong understanding of social housing legislation—including the Social Housing Regulation Act 2023, Awaab's Law, and Fit for Habitation—ensuring our programmes reflect current industry standards and legal obligations.Applicants will be within a commutable distance to one of our offices in Debry, Preston or Leeds with the expectation to attend the office frequently. When not on site, you will work from home or will be observing one of our tutors at the relevant site in the UK. Therefore, there will be some travel involvedMore about youEssential criteria:<ul><li>Experience in a similar Internal Quality Assurance role within vocational education, ideally involving Housing qualifications (Diplomas up to Level 5) and Housing Apprenticeship programmes (Level 3 and 4). </li><li>Relevant and up to date understanding of social housing legislation, including the Social Housing Regulation Act 2023, Awaab's Law, Fit for Habitation and its implications for housing and tenant rights. </li><li>Knowledge of Ofsted's Education Inspection Framework (EIF) and DfE funding rules for apprenticeships, including off-the-job training requirements, programme eligibility, and compliance expectations. </li><li>A Level 3 Award in Education and Training (AET) or equivalent, a relevant Assessor qualification (CAVA, TAQA, A1)and a Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (or equivalent IQA qualification</li></ul>Desirable criteria:<ul><li>Experience delivering or supporting Housing qualifications as a tutor, coach, or assessor, providing insight into curriculum design and learner engagement.</li><li>Membership of a relevant professional body, such as the Chartered Institute of Housing (CIH), demonstrating commitment to professional standards and sector development. </li><li>Experience supporting Ofsted inspections or external audits, contributing to evidence gathering, documentation, and continuous improvement planning. </li><li>Strong working knowledge of safeguarding practices in an educational setting</li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Pension with matched contributions up to 7% </li><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li><li>Cashback plan for healthcare costs – up to £500 saving per year </li><li>A bonus scheme for all colleagues at 2% </li><li>Training and development </li></ul>Extra perks including huge discounts and offers from shops, cinemas and much more





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Internal Quality Assurer (Housing qualifications)

Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues. So, what are you waiting for? Join a community that cares about you!More about your roleIn this role, you will build and maintain strong relationships with external stakeholders, ensuring alignment with our People and Customer Promises while providing reporting and analysis to help reduce internal spend. You will develop and monitor performance metrics and KPIs, conduct regular reviews and audits to ensure contractual compliance, and support Heads of Service and the Director of Field Operations with relevant data and best practices. You will collaborate with Procurement to provide operational insight during tendering, negotiations, and supplier onboarding, while proactively identifying and mitigating financial, operational, and reputational risks. You will promote sustainable and socially responsible practices, ensuring spend supports our social value goals, and drive continuous improvement through cost-efficiency initiatives and market insights. Additionally, you will engage closely with internal teams such as Repairs, Fleet, and Finance to understand requirements and ensure value for money across all operations.Essential Criteria <ul><li>Proven experience in operational spend and cost management, ideally within housing, construction, or the public sector.</li><li>Strong negotiation and communication skills to influence stakeholders and drive outcomes.</li><li>Ability to analyse data and produce actionable performance reports.</li><li>Experience in managing supplier performance and effectively resolving disputes.</li></ul>More About youYou will have proven experience in operational spend and cost management, ideally within the housing, construction, or public sector, with strong negotiation, communication, and analytical skills to interpret data and produce meaningful performance reports. You will be confident in managing supplier performance and resolving issues effectively. Ideally, you will also bring an understanding of housing operations and regulatory frameworks, strong knowledge of trade roles and their requirements, and experience promoting sustainability, social value, and collaboration through best practice sharing.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Field Value Manager (North West)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about your roleYou will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from theCommunity Safety Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible.An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld, and budgets adhered to within a customer-focused framework.Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods.The essential criteria for this is listed below:<ul><li>Social housing experience</li><li>Communication skills</li><li>Capable customer delivery </li></ul>For more information, please download our job profile available on our website. More about youWe need you to have excellent communication skills ensuring a polite and courteous manner, this is paramount to this role – you won't be sat behind a desk or phone; you will be working closely with our customers and external agencies. Therefore, you should be able to demonstrate the ability to create and maintain effective working relationships.You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions.You will need to demonstrate tenacity, resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes. Therefore, you should be able to evidence where you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilst maintaining your own motivation levels working autonomously.A basic DBS check is mandatory for this role.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more</li></ul>





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Community Housing Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. As part of Places for People Group, Derwent FM are experts in providing facilities management solutions for university campus buildings and student accommodation. Our service is focused on our partnership approach with our clients and the student experience. So, what are you waiting for? Join a Community that cares about you!More about your roleWe are looking to recruit a Cleaning Operative on a permanent basis. The position will be based at SCCL Wakefield – WF1 5FY with shift patterns of Monday to Friday 7am - 1pm.Day to day tasks will include carrying out the clearance of waste bins, overseeing on-site coffee machines, cleaning indoors, frames and glass doors as well as mopping and hoovering when required. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position.For more information please download our job profile available on our website. More about youThe successful candidate will have: <ul><li>Experience in a similar role,</li><li>Worked with cleaning materials and equipment,</li><li>A positive attitude. </li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Cleaning Operative

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about your role Are you passionate about developing the next generation of housing professionals? Do you want to share your expertise and inspire future leaders in the sector? PfP Thrive, our Training arm of the business, is looking for an experienced housing professional to join us as a Tutor. You'll play a central role in delivering Level 4 professional qualifications, supporting learners to achieve their potential and embedding high professional standards across the housing sector. This is a unique opportunity to combine your housing expertise with your passion for teaching. You'll be shaping the knowledge, skills, and careers of housing professionals across Places for People and the wider sector. What you'll do:<ul><li>Design and deliver engaging programmes of learning for CIH Level 4</li></ul><ul><li>Facilitate interactive workshops (both in-person and virtual) that inspire learners and support their professional growth. </li></ul><ul><li>Develop high-quality lesson plans, resources, and assessments aligned with CIH standards. </li></ul><ul><li>Mark assignments and lead professional discussions, ensuring learners are fully supported to succeed. </li></ul><ul><li>Provide constructive feedback and progress updates to help learners achieve their goals. </li></ul><ul><li>Work with colleagues across PfP Thrive and other housing providers to grow a strong talent pipeline for the sector. </li></ul>As part of your role your role you will be required to carry out national travel to deliver training courses and be required to attend the office on a regular basis.About you:The Essential Criteria for this role is listed below: <ul><li>Qualified to at least CIH Level 4 (or equivalent) and 2/3 years Senior Leader Experience</li></ul><ul><li>Proven and extensive senior-level leadership experience in the housing sector </li></ul><ul><li>Ideally hold (or be willing to work towards) the Level 3 Award in Teaching and Assessing. </li></ul>If you meet the essential criteria, have the following skill sets and want to make a tangible difference, we'd love to hear from you <ul><li>Strong trainer and facilitator, confident presenting to groups of managers and senior leaders. </li></ul><ul><li>Skilled in lesson planning, use of IT and learning platforms, and the creation of high-quality learning materials. </li></ul><ul><li>Excellent communicator and coach, able to motivate and support learners from different backgrounds. </li></ul><ul><li>Flexible and willing to travel nationally to deliver face-to-face training sessions. </li></ul><ul><li>Desirable: qualifications in education, assessment (A1/TAQA/CAVA), or quality assurance. </li></ul>If you're ready to inspire the next generation of housing leaders and contribute to building a stronger sector, we'd love to hear from you. The benefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul>





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PfP Thrive Tutor (Housing professional qualifications L4 )

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamYou will be a vital member of our highly motivated Culture and Heritage team based in Kingston Museum and Library. The Culture team comprises a number of different services including Heritage, Libraries, Music, Arts and Adult Education and is responsible for delivering the borough's cultural programme, in partnership with a wide range of internal and external stakeholders. This is an exciting time to join our service as we embark on developing a new cultural strategy and building on the exciting cultural initiatives of the past year. Working in the Arts &amp; Culture Partnership hub you will focus on delivering an engaging learning programme for schools and our diverse communities, as part of our wider cultural outreach activities.&nbsp;About the Role and Our Ideal CandidateCreate and deliver a learning and participation offer for Culture and Heritage, focusing on our exhibition programme and heritage collections. <ul><li>Develop an exciting and engaging education offer ensuring the Library, Museum and Archive collections are at the heart of the programme</li><li>Apply frameworks such as the National Curriculum, creating appropriate learning materials and delivering engaging heritage workshops for children and young people.</li><li>Work with local and national partners for example, the BookTrust and GEM (Group for Education in Museums) to support the delivery of key learning programmes</li><li>Support the promotion of the Culture &amp; Heritage in our venues across the borough</li><li>Provide frontline cover at Kingston Museum as required</li></ul>You will have a proven track record of delivering engaging learning programmes in the culture and heritage sector. Working with internal and external stakeholders you will be adept at building successful partnerships and enthusing and inspiring diverse audiences to engage with our activities. Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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Royal Borough of Kingston Upon Thames

Cultural Learning and Participation Officer

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Proud to serve. Proud to keep justice going.Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.About us HM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.Your roleWorking as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:<ul><li>Preparing papers and files for court, tribunals, hearings and meetings</li><li>Creating and updating records on our in-house computer system and data input</li><li>Resulting courts accurately, interpreting accurately the information required on a court file.</li><li>Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.</li><li>Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc</li><li>Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations</li></ul>Your skills and experience With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.Please refer to the job description attachment for more information.Further details: These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week, which must include a Monday and Friday.Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.This post is based at Harrogate Justice Centre, 2 Victoria Avenue, Harrogate, HG1 1EL.During training, travel may be required to York County Court, YO1 9WL, and thereafter for cover when required.Skilled Worker Visa This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">You can read more about Skilled Worker visas and the eligibility criteria here.</a>Technical skillsUsing your CV as a reference, please provide a summary of the key responsibilities from your previous experience that is most relevant to the Admin Officer position. Begin with your most recent experience and work backwards. For each position, include the job title, duration of employment, and a concise overview of your main duties. (Maximum 250 words). This section is intended to help us understand where and how you gained experience in: Customer service, administration, IT systems and applying attention to detail in your workPlease avoid repeating content from your Statement of Suitability. That section should focus on what you can do, supported by specific examples. This question, by contrast, is about what you’ve done and the context in which your experience was gained.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>Please refer to Job Description</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul> For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a> <a href="https://jobs.justice.gov.uk/careers/JobDetail/13091?entityId=13091" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13091?entityId=13091</a>

HM Courts and Tribunals Service

Admin Officer - Harrogate (Ref: 13091)

Department for Education

Economics of Education Research Centre Lead

<h4>Job summary</h4>You will lead the Campaigns and Voter Materials Team, a specialist team combining expertise in public communications, marketing, and accessibility .The team works collaboratively across the Commission and with external partners to deliver campaigns and materials that are evidence-based, inclusive and trusted by voters and stakeholders.The culture is professional, supportive and outward-looking, with a strong focus on learning, innovation and continuous improvement.<h4>Job description</h4>This is a senior leadership role with national impact.As Head of Campaigns and Voter Materials, you will lead the design and delivery of the Commission’s high-profile public awareness campaigns, ensuring voters across the UK have clear, accurate and timely information about elections and how to take part.You will also oversee the Commission’s voter forms function, ensuring all materials meet legislative requirements, are accessible, and support both voters and electoral administrators.Key aspects of the role include:<ul><li>Setting the strategic direction for UK-wide public awareness campaigns, adapting content in response to legislative change, so that voters have accurate, up-to-date information.</li><li>Leading the delivery of high-profile, multi-million-pound campaigns that drive voter registration, participation and engagement.</li><li>Acting as the senior client for creative and media buying agencies, ensuring strong performance, evaluation and value for money.</li><li>Overseeing the development and maintenance of accurate, accessible voter forms.</li><li>Managing significant budgets, forecasting spend, and ensuring campaign activity remains within statutory limits.</li><li>Providing inclusive, visible leadership to a multidisciplinary team, fostering a culture of collaboration, innovation and continuous improvement.</li></ul>This role plays a critical part in helping voters confidently participate in elections and in supporting the resilience of the UK’s democratic system. <h4>Person specification</h4>This role would suit an experienced senior communications or campaigns leader who is motivated by public impact and complex national delivery.You are likely to bring:<ul><li>Significant experience leading large-scale public awareness or marketing campaigns, including paid-for advertising.</li><li>Strong understanding of applying behavioural science and insight to improve campaign effectiveness.</li><li>Proven experience managing agency contracts and complex supplier relationships.</li><li>Confidence managing substantial budgets and operating within statutory or regulatory constraints.</li><li>A track record of inclusive leadership, developing high-performing teams through change.</li><li>The ability to interpret legislative or policy change and translate it into clear, effective public communications.</li></ul>Experience working in a regulated, public sector or politically sensitive environment would be advantageous, but is not essential. <h4>Benefits</h4>Alongside your salary of £71,618, The Electoral Commission contributes £20,747 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>This is a rare opportunity to shape national media campaigns seen by millions of people across the UK and to make a direct contribution to democratic participation.We offer a strong total reward package, including:<ul><li>Flexible working and hybrid model (40% office minimum)</li><li>28 rising to 30 days annual leave + bank holidays</li><li>Civil Service pension scheme (28.97% employer contribution)</li><li>Study support for professional qualifications</li><li>Ongoing learning and development opportunities</li><li>Ride2Work, eye care vouchers and more</li></ul></li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:Do not include:<ul><li>Your name, address, phone number, email or other contact details</li><li>Your date of birth or age</li><li>Gender, ethnicity, nationality or other personal identifiers</li><li>A photo of yourself</li><li>Remove educational dates as these are a clear indication of your age</li><li>There is no requirement to include your primary education details.</li></ul>Do include:<ul><li>Your employment history including employers and dates of employment</li><li>Explanation for gaps in your history</li><li>Your duties, responsibilities and achievements</li></ul>If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV. Supporting disabled applicantsThe Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.Key dates<ul><li>Application deadline: 21st January 2026 (23:59)</li><li>Interviews (1st stage): 30th January 2026</li><li>Interviews (2nd stage): 6th &amp; 9th February 2026</li><li>Anticipated start date: 4th May 2026</li></ul>Applicants applying for a London-based role should expect to attend interviews in person. For applicants in devolved nations, interviews may be conducted virtually via Microsoft Teams. Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Talent Acquisition Team</li><li>Email : <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a></li></ul><h4>Further information</h4>Raising a Concern About the Recruitment Process At the Electoral Commission, we are committed to delivering fair, inclusive, and transparent recruitment. Our recruitment practices are guided by Civil Service values and comply with the Equality Act 2010 and other relevant legislation. If you have concerns about the way a recruitment process has been conducted, we encourage you to raise them with us. How to Make a Complaint If you are dissatisfied with any aspect of our recruitment process, you can contact us directly by email: <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a> Please include the following information: The job title or reference number A clear explanation of your concern Any relevant supporting information Your preferred contact details We aim to respond to all complaints within two working days. Our Commitment All complaints are treated seriously and in confidence. They are handled in line with our Recruitment Policy and the relevant provisions of the Equality Act 2010, Employment Rights Act 1996, and the Data Protection Act 2018. If you require this information in an alternative format, or need additional support, please contact us at <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a>. <a href="https://www.electoralcommission.org.uk/" target="_blank">https://www.electoralcommission.org.uk/</a><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcwNDEmdmVyaWZ5PWM4ZTYyN2YxMzg0MDFjYzU5MzhkMWRlMDJhNTZjZGZiJnJlcXNpZz0xNzY3ODQ4MzE2LWJmN2E3NjAxMWE4YTc3NDIwYWZhMTJiZWM2MzNjODY4M2UxODAyM2M=" target="_blank">Head of Campaigns and Voter Materials JD 2025 Opens in new window</a> (pdf, 116kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcwNDImdmVyaWZ5PWIwNTUxZjBmMDJiMmEyZWQ4ZTU3ODhhMDhkMGVhMDM4JnJlcXNpZz0xNzY3ODQ4MzE2LWJmN2E3NjAxMWE4YTc3NDIwYWZhMTJiZWM2MzNjODY4M2UxODAyM2M=" target="_blank">How to anonymise your CV Opens in new window</a> (pdf, 191kB)

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