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Go Active the home of St Helens Borough Council Leisure and Active lives facilities are here to help our communities live well and feel great, whether that means hitting the gym, attending a fitness class, or keeping the kids active with swimming lessons or having adventures at Willowbees Play. Our centres have something for everyone!
Our Go Active facilities are home to Newton-Le-Willows Health &amp; Fitness, Queens Park Health &amp; Fitness plus Sutton Leisure Centre. Our Teams deliver the very best service we can for our residents and communities, making a positive impact for real people. 
The dedication, professionalism and strength of our workforce is demonstrated every day. When you join us, you will be working with a trusted, supportive, and welcoming team. Find out more about our services and facilities here <a href="https://goactive.sthelens.gov.uk/" target="_blank">Go Active - Go Active</a>


Here at Go Active we love multi skilled individuals who are willing to support different roles within our leisure facilities, helping us to meet service need and providing an efficient and professional service to the local community. In return we will support you to develop the skills which you need to make a real difference. 
When you join us as an Active Lives, Leisure and Fitness Supervisor you can expect to:
Dynamic and Supportive Environment: Join a passionate team committed to delivering exceptional leisure experiences, with a culture that encourages growth and teamwork. 
Opportunities for Development: Go Active Leisure offers pathways for professional growth and development, helping you build a rewarding career in the leisure industry. 
Diverse and Engaging Roles: Work in exciting facilities offering a range of services including swimming, fitness and community programmes, interacting with diverse members and customer. 
Making a Difference: Be part of an organisation that contributes to community wellbeing and promotes active lifestyles, making a positive impact on people's lives. 




Are you interested in working at Newton-le-Willows Health and Fitness as an Active Lives, Leisure and Fitness Supervisor? 
 
Check out the fantastic benefits on offer - When you choose to work at St Helens you will be rewarded with a wide range of employee benefits (full details available on our careers site). It is important to note that within this particular vacancy enhanced rates of pay are applicable due to weekend working. Plus... in addition 7.5% shift allowance.
Please note the document attached which confirms the correct working shift pattern for the role. 


Full Job Description &amp; Person Specification Documents are included with this advert.
This post is Enhanced Disclosure
St Helens Council is officially recognised as one of the regions leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles
We reserve the right to close the advert early, with sufficient applications.




Equality &amp; Diversity
We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. 
The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. 
The council runs a Guaranteed Interview Scheme. Full details are available on our careers site.

Active Lives Leisure & Fitness Supervisor

Title: CaretakerContract Type: PermanentSalary: £23,815 per annum Grade: 2Reporting Office: CleanStart Warehouse, Stretford, ManchesterWorking Location: Trafford Borough and surrounding areasPersona: Site Based Worker: Contractual hours to be worked from allocated site(s), with ad hoc office attendance as requiredWorking Pattern: 8am to 4pm<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAOB2ynW1UJuZH2J/ulmQDuIgKRzkhiyRTjfebpy87n9WSMLj3UK+aK9duRYJyloG1" target="_blank">Caretaker.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Caretaking Team at L&amp;Q:We are looking for somebody who will enhance our high performing front line services in the role of Caretaker. You will be based within our Trafford area but there will be some travel to surrounding areas.You will work in a fast-paced environment and will be expected to maintain excellent service to our customers and colleagues. The role can be challenging, physically demanding, you will be delivering services in Caretaking services. Experience of a similar role would be beneficial, full training is also provided to reach the required standards.If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Use practical work techniques to ensure that a high standard of service is maintained in an assigned area to support the delivery of efficient internal services.</li><li>Undertake routine training and monitoring to ensure continuous improvement and personal development is completed.</li><li>Cleaner within the caretaking industry</li><li>Clearing items from communal areas to storage locations</li><li>Manual handling and working at height</li><li>Use of various chemicals and mandatory PPE</li><li>Building and maintain excellent working relationships with colleagues &amp; customers</li><li>Working in a variety of teams under the direction of Driver Mentors as instructed by Planners &amp; Line Managers</li></ul>What you'll bring:<ul><li>Basic knowledge of tools and materials associated with property cleaning, and potentially minor grounds maintenance.</li><li>Problem solving</li><li>Working without supervision to tight deadlines</li><li>Working within Risk Assessments and procedures</li><li>Customer service skills</li><li>Use of mobile phone, mobile working apps and basic IT systems</li><li>A full UK Driving license is desirable</li></ul>DBSFor this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk/" target="_blank">www.homeoffice.gov.uk</a>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

London and Quadrant Housing Trust

Caretaker Manchester Based

Title: Maintenance Coordinator Damp and Mould teamContract Type: Permanent Full timeSalary: £26,200 per annumGrade: 5Reporting Office: Old Trafford Manchester M16Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: 8 to 4 or 9 to 5 Monday to FridayClosing Date: 29th September 2025Interview Dates: 3rd October at our office in Manchester<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA2naBFRnbC47pY/IJE2/7V3NaUpWTdCCiZqehJOzCfoydvDQsL3xrNL4zy9jnf4kI" target="_blank">Maintenance Coordinator.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Join our Special Projects and Sustainability Team at L&amp;Q:L&amp;Q are looking for an experienced Maintenance Coordinator to support administrative support to the Damp and Mould team typically including acting as a point of contact for internal and external customers and other stakeholders, managing Damp and Mould cases and working collaboratively with the wider Special Projects &amp; Sustainability team with Minor works and Surveyor inspections.The role will report into the Maintenance Operations Team Leader, working alongside the existing Coordinators covering the damp and mould caseload. You will be a key member of the team helping to the deliver our repairs and maintenance service.If this sounds like you, we would love for you to apply!Your impact in the role:You will be responsible for the allocation and coordination of Reactive repairs, monitoring mailboxes in line with SLAs, handling case’s and liaising with residents. You will be first point of contact for dealing with all queries and raising repair orders to the relevant teams, dealing with all correspondence in a professional and timely manner.The successful candidate must be highly organised with excellent communication, administrative and numerical skills. You will need to be flexible and a team player, working in a fast paced and demanding environment, managing a busy workload, utilising various prioritisation and time management techniques, whilst collaborating with lots of different departments across the L&amp;Q Group.What you'll bring:Strong administrative skills and ability to work in a fast-paced environmentMethodical, accurate and exceptional attention to detailThe ability to work flexibly and use initiative to multitask and meet deadlinesStrong collaboration skills to work with stakeholders at all levelsExcellent organisational and planning skillsOutstanding communication skillsRepairs and Maintenance knowledge and experienceIf you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Maintenance Coordinator Damp and Mould

Title: Maintenance Technician JoinerContract Type: Permanent, Full Time, 36.25 hours per weekSalary: £36,131 per annumGrade: DM Tech 05Reporting Office: Trafford, Manchester Persona: Mobile - contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as requiredClosing Date: 25th September at 11pmInterview Dates: 1st and 2nd OctoberPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA0JA4V9/fe8IYyZzZwFObrCz0EKe8LKcC69djFugI/V53GKG6kfCHt0jXJOKAePqp" target="_blank">Maintenance Technician Role Profile.doc</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Reactive Maintenance Team at L&amp;Q:An opportunity has arisen to join our in-house reactive maintenance service, in the Trafford, North West England area. We are looking for an experienced dual trade Joiner to work within our Responsive Repairs covering our North West housing stock.You will be given an L&amp;Q van for business use. It is essential to have a driving license to carry out this role and you must have your own hand tools (power tools are provided).Your impact in the role:Our Multi trade/Joiners are expected to carry out a range of tasks inclusive of internal and external door fitting, Splice repairs, General Locksmith, bathroom Sub Floors, Bath panels and framework kitchen repairs/refits and other general Maintenance repairs.Customer satisfaction is of the utmost importance to L&amp;Q and as a first line of contact to our residents we expect you to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.Our in-house maintenance team core hours are Monday to Friday 8am to 4pm in general. Out of hours cover will also be required on rota. You will be paid extra for out of hours.What you'll bring:<ul><li>NVQ Level 2 or formal apprenticeship or equivalent experience and experience working as a joiner.</li><li>Trade qualification, knowledge and experience.</li><li>Experience gained within a Maintenance environment. </li><li>Able to deliver excellent customer service.</li><li>'Right first-time' approach.</li><li>Health and Safety Conscious. </li><li>Previous experience in a similar role. </li><li>Dual trade skills.</li><li>Manual full Driving Licence.</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





<ul></ul>

Dual Trade Joiner - 7080

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking a dedicated and experienced TEC Development Lead to join our Transformation Team. The Transformation Team are responsible for overseeing transformational activities in Adult Social Services, including the use of Technology Enabled Care (TEC) and developing services that support the delivery of health and social care.In this role, you will; be responsible for the contract management of the TEC Services contract, including contract compliance and KPI monitoring, enforcing the contract service credits should there be non-compliance. Be responsible for developing and implementing the Council’s TEC offer in line with the Councils TEC Strategy, working with Medequip Connect to ensure the Council’s strategic aims and objectives are being met. They will have line management responsibility of the TEC Technician role and Service Development Support Officer – TEC and Information and Advice.Key Responsibilities:StrategyDrive forward the development of Technology Enabled Care Services in North Somerset, ensuring that relevant actions in the TEC strategy action plan are delivered.Set up sustainable systems and processes to collect, collate and provide information for strategic planning for TEC.Lead on the development and provision of TEC solutions for specialist services with a view to achieving better outcomes and financial savings.Prepare detailed updates on the progress of all areas of work for managers and colleagues, ensuring compliance with NSC priorities.Provide supervision, management, and development of the TEC Technician and Service Development Support Officer TEC and Information and Advice roles.Undertake desk-based, and onsite research and consolidate into succinct reports.Establish &amp; maintain appropriate links between colleagues and other professionals to encourage a clear understanding of each other’s priorities and ways of working.Regularly review processes and establish new ones where needed to ensure clarity and consistency.Developing Positive RelationshipsWork closely with the Transformation Project Manager to promote good working relationships within the Transformation team.Provide supervision, management, and development of others to improve service standards and delivery and share best practice.Drive forward the TEC Champions role within the Council and external partners to ensure staff are engaged with developments and feel confident and supported to promote the use of TEC within their roles.Work with people who draw on care and support and their carers to design services that meet their needs.Contract ManagementManage the TEC Services contract, ensuring its success and provider compliance, including overseeing a successful transition from analogue to digital.Work closely with the TEC Services contract provider and team members to establish robust business reporting and benefits realisation.Work closely with the TEC Services contract provider and their staff to ensure information, advice, guidance and training is provided to colleagues and partner organisations to ensure successful culture change relating to the assessment and provision of TEC.GeneralCommunicate effectively with staff, colleagues, managers and businesses, both verbally and in writing, within information sharing protocols and record keeping policies.Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:Mobile/Field Worker <ul><li>0-1 day in the office</li><li>Includes field workers who primarily work remotely.</li><li>Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.</li></ul>About YouWe are looking for an individual who is passionate about passionate about driving innovation, improving care services, and implementing cutting-edge technology solutions. North Somerset Council is seeking a dynamic and driven individual to lead the development and delivery of Technology Enabled Care Services (TECS), ensuring a positive impact on the lives of those we serve and who possesses the skills and experience as set out in the Job Description:As the TEC Strategy Lead, you will hold a pivotal role in delivering the TEC strategy action plan, driving forward transformational change, and embedding sustainable systems and processes to inform strategic planning. This is an exciting opportunity to shape the future of care services, balancing technological advancements with user-centred solutions.We’re looking for an experienced leader with a passion for innovation and a strong ability to build relationships both internally and externally. You will bring proven experience in strategic planning and project delivery and have strong management, supervisory, and development skills. You’ll also demonstrate a collaborative mindset, with the ability to engage and inspire others, alongside a solid understanding of technology-enabled care systems. Excellent problem-solving, analytical, and organisational skills will be key to your success in this role.What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/e562fd773b.html" target="_blank">Benefits booklet</a>.How to ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a>and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Kate Bolger, Service Development Manager at <a href="mailto:kate.bolger@n-somerset.gov.uk" target="_blank">kate.bolger@n-somerset.gov.uk</a> or Jess Davis, Transformation Project Manager at <a href="mailto:jess.davis@n-somerset.gov.uk" target="_blank">jess.davis@n-somerset.gov.uk</a>.Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Monday 13 October 2025 or Tuesday 14th October.Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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North Somerset Council

TEC Development Lead

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking a dedicated and experienced person to join our Transformation Team. The Transformation Team are responsible for overseeing transformational activities in Adult Social Services, including the use of Technology Enabled Care (TEC) and developing services that support the delivery of health and social care.In this role, you will; support the Transformation Team to successfully manage the Technology Enabled Care (TEC) Service Contract and to ensure that the Council’s online Directory of Services is well maintained and accurate. The postholder will be required to provide basic annual leave and sickness cover for the Service Development, Service Development Support Officer.Required to carry out a range of more complex activities working within existing procedures and routines with limited supervision and some periods of lone working. Roles at this level will require a broad knowledge and understanding of the work processes in the specific area of work . The post holder will resolve routine basic technical and process problems and queries, escalating the more complex to others. Key Responsibilities: See Job Description for full detailsTechnology Enabled Care (TEC):<ul><li>Review and reconcile TEC invoices to ensure accuracy, challenge discrepancies, and ensure the council is charged correctly.</li><li>Support contract management by monitoring service credits and ensuring compliance.</li><li>Use TEC data to produce insightful business intelligence reports on monitored users and TEC usage.</li><li>Ensure individuals are charged correctly for TEC services, auditing for accuracy and addressing discrepancies.</li><li>Collaborate with Liberata to improve payment compliance and reduce bad debt.</li><li>Manage free initiatives to ensure appropriate charging practices.</li><li>Follow up on TEC outcomes to ensure services are meeting individuals' needs and intended goals.</li><li>Support the Transformation Team in reviewing and refining TEC data for benefits realisation reports and aligning data with Council Power BI systems.</li></ul>Information and Advice:<ul><li>Lead the delivery of the Information and Advice Action Plan. Manage and maintain up-to-date content on the Council’s Directory of Services through a rolling update program.</li><li>Engage with stakeholders and community members to ensure the directory remains relevant and impactful.</li><li>Promote the directory and maximise its utilisation by organisations and the wider public.</li><li>Support non-digital information and advice opportunities via community hubs like libraries.</li></ul>Independent Living Centre: You will be required to provide annual leave or sickness cover for the Service Development Support Officer who oversees the daily running of the Independent Living Centre (ILC) and Ageing Well Hubs. See attached information.Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:Mobile/Field Worker – with the exception of cover for the ILC<ul><li>0-1 day in the office</li><li>Includes field workers who primarily work remotely.</li><li>Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.</li></ul>About YouWe are looking for an individual to help us manage our new Technology Enabled Care Service contract by overseeing the invoicing process and driving performance reporting and supporting the community to access robust information and advice. Your role will be crucial in ensuring the quality, impact, and accessibility of the services we provide to our communities, and who possesses the skills and experience set out in the Job Description.We’re seeking someone who has a highly methodical and detail-focused approach to work who can demonstrate strong analytical skills and the ability to manage data effectively. You will need to be confident in working with stakeholders to address concerns, develop services, and deliver impactful results, whilst having the ability to work autonomously while managing competing priorities. You will also display excellent communication and organisational skills, contributing to exceptional service delivery and engagement.What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/e562fd773b.html" target="_blank">Benefits booklet</a>.How to ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a>and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Jess Davis, Transformation Project Manager at <a href="mailto:jess.davis@n-somerset.gov.uk" target="_blank">jess.davis@n-somerset.gov.uk</a>.Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Monday 13 October 2025. or Tuesday 14th October 2025.Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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Service Development Support Officer - TEC/Info & Advice

Title: Category Manager Contract Type: 12-month FTC, Full-Time, 35 hoursSalary: £55,270 per annum(London weighted salary) or £47,920 per annum (Regional salary), dependant onexperienceGrade: 10Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 3rd October 2025Interview Dates: W/C 20th October 2025Click here for the Role Profile<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAKplg56Hnl7dI+md46O4i6j5U+XAwk87W4O3ngxO2sVzT/az+ZJEM4A0zXcQ+/2An" target="_blank">Category Manager Role Profile.pdf</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Group ProcurementTeam at L&amp;Q:It’s an exciting time to join our Group Procurement Team as we embed a new structure focused on category management and business partnering, providing an operationally excellent service across L&amp;Q.As a Category Manager, you’ll play a key role in developing and implementing strategic sourcing plans across a range of goods and services. You’ll work closely with stakeholders to understand business needs, analyse supply markets, and deliver category strategies that optimise value, quality, and service.You’ll be responsible for managing complex, multi-million-pound contract negotiations and ensuring compliance with legal and commercial standards. Experience working across both public and private sectors is essential. You’ll be part of a collaborative team reporting to a Senior Procurement Manager and working alongside Procurement Managers, Category Managers, and Procurement Officers.Are you a commercially minded procurement professional with experience in managing complex, high-value contracts across both public and private sectors?Do you thrive in a dynamic environment where your market insight, negotiation skills, and strategic thinking help shape procurement outcomes?If you’re a detail-oriented procurement professional with strong commercial acumen and a passion for delivering value, we would love for you to apply!Your impact in the role:<ul><li>Shape and deliver category strategies across a wide range of goods and services, ensuring alignment with business needs and maximising value, quality, and service.</li><li>Build deep market insight by analysing supply trends and key players, using this intelligence to inform strategic sourcing decisions.</li><li>Collaborate with Procurement Managers to support the successful implementation of category solutions across the organisation.</li><li>Lead complex, multi-million-pound contract negotiations with a strong commercial and legally compliant approach.</li><li>Contribute to the transformation of procurement services through a newly structured team focused on category management and business partnering.</li></ul>What you'll bring:<ul><li>Extensive experience in managing end-to-end procurement activity, with a strong understanding of Public Contracts Regulations. </li><li>Proven ability to deliver procurement solutions tailored to stakeholder needs across both public and private sectors.</li><li>Strong contract negotiation skills and commercial acumen. </li><li>Ability to prepare detailed tender and contract documentation, and produce clear, insightful reports. </li><li>Experience in Corporate Services categories is desirable. </li><li>A collaborative mindset and a track record of delivering high-value outcomes in complex procurement environments.</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Category Manager

Title: DeliveryProgramme Lead - SouthContract Type: 2xPermanent, Full Time, 35 per weekSalary: £47,135 - £52,008 perannum dependant on experience. Plus Essential Car Reporting Office: London, Stratford Working Location: South/Thames London Persona: Agile Worker: 20% -40% of contractual hours to be worked from reporting Office/workinglocation (hybrid working). Office, siteand home working. Site attendance 4 daysa week.Closing Date: 2ndOctober 2025 at 11pmInterview Dates: 9th/10thOctober 2025 via Teams<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAv9fYysif1ohNH8ro8kLcBTJOMmkrMHqDi0doPXVgsU0WN8NuXb4Rb1TEpuyfxrEs" target="_blank">Role Profile - Delivery Programme Lead.docx</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>… Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Major Works Delivery Team at L&amp;Q:The Major Works Delivery team are looking for an experienced Delivery Programme Lead with experience in Project Management of large, planned works to include but not limited to Kitchen/Bathrooms renewal, External works, Retrofit and complex projects. The role reports to the Partnership Manager. We are looking for someone to join our team to bolster their current wealth of experience and knowledge.If this sounds like you, we would love for you to apply!Your impact in the role:The Delivery Programme Lead will be responsible for the delivery and quality of designated large, planned programmes including Kitchen and Bathroom renewal, External windows and door programmes, roofing and retrofit works. Working with our partnered contractors to deliver excellent service and high-quality product. Ensuring that the L&amp;Q property assets are maintained in line with the allocated programmes. All projects are to be developed into an efficient de-risked solution to which our partners/contractors can deliver. Covering refurbishment, planned investment, mechanical and electrical works, and fire safety remediation. The role includes being the first point of contact for residents, partners and stakeholders.What you'll bring:The successful candidate must be able to demonstrate financial and commercial acumen, including risk management skills, financial reporting and presenting to internal stakeholders and demonstrate collaboration and influencing skills, with key stakeholders.It is essential that you are be able to demonstrate strong planning, organisational and administrative skills ensuring accurate and timely records while managing data effectively.Proficient in use of Microsoft Excel, able to compare spreadsheets, perform v-lookups, use basic pivot tables and formulae and produce simple reportsIt is essential to have knowledge of Microsoft Office suite. The candidate should be able to produce mail merges and presentations. The candidate must be able to collaborate and work as a team, be able to positively contribute when dealing with both internal and external stakeholders and have nurturing and empathic attributes.The ideal candidate will be able to work under pressure whilst recognising and acting on their own priorities as well as being able to support others when needed.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. <ul></ul>

Delivery Programme Lead - South - 7094

Title: Section 20 Consultation Specialist Contract Type: Permanent, FT, 35 hoursSalary: £35,951 per annum (London weighted salary) or £32,188 per annum (Regional salary)Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile (20-40% in office and 3-4 days working from home) (plus add in link to personas once uploaded)Closing Date: 29th September 2025<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAjW/TdLG/XlxTLopfDM2Df+R+SQlVtc97bDOKX0cMPgFjha/KXvoZ69ADJMUjK9d1" target="_blank">Section 20 Specialist Role Profile.pdf</a> Join our Service Charge Team at L&amp;Q:We have an exciting opportunity for a Section 20 Specialist to join our growing Service Charge Team, playing a key role in ensuring L&amp;Q complies with statutory consultation requirements while safeguarding financial recovery for major works and long-term service agreements.<ul><li>Are you experienced in Section 20 consultation processes, compliance, and service charge administration?</li><li> Do you thrive in a fast-paced environment where accuracy, attention to detail, and stakeholder engagement are key?</li></ul>If this sounds like you, we would love for you to apply!Your impact in the role: <ul><li>Statutory Consultation &amp; Compliance: Lead on Section 20 statutory consultation processes, ensuring all notices and procedures comply with Landlord and Tenant Act 1985 (S18-30) and Commonhold &amp; Leasehold Reform Act 2002.</li><li>Major Works Cost Reconciliation: Ensure final costs for major works are reconciled and communicated to residents within statutory deadlines, reducing service charge deficits.</li><li>Resident &amp; Stakeholder Engagement: Manage resident queries and internal communications regarding Section 20 matters, delivering clear, concise guidance on legal requirements</li><li>Collaboration &amp; Internal Support: Work closely with teams including Homeownership, Technical Services, Procurement, Estate Services, Finance, and Service Charges to facilitate a smooth consultation process</li><li>Process Improvement &amp; Risk Management: Identify non-recoverable costs, escalate potential risks, and support operational improvements to enhance efficiency and compliance.</li><li>Data &amp; Reporting: Maintain accurate records on systems like D365, updating consultation trackers and supporting financial reconciliations.</li></ul>What you'll bring:<ul><li>Section 20 &amp; Leasehold Knowledge: Understanding of statutory consultation processes, service charge administration, and relevant legislation (Landlord and Tenant Act, Commonhold &amp; Leasehold Reform Act).</li><li>Strong Administrative &amp; Organisational Skills: Ability to manage multiple consultations simultaneously, ensuring deadlines are met and compliance is maintained.</li><li>Analytical &amp; Problem-Solving Skills: Ability to apply a logical, systematic and methodical approach to analysing data and identifying large variances.</li><li>Customer Service &amp; Stakeholder Management: Excellent communication skills to engage with residents, solicitors, and internal teams, handling complex queries professionally.</li><li>Attention to Detail: Ability to validate data, interpret leases, and ensure consultation processes are completed accurately.</li><li>IT Proficiency: Skilled in Microsoft Excel (including VLOOKUP), Outlook, Word, and other finance or property management systems.</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Section 20 Consultation Specialist

Title: Process ArchitectContract Type: 12-month FTC, 35 hoursSalary: London Weighted £76,034 pa or Regional based£66,380 pa depending on experience and locationGrade: 12Reporting Office: London, Stratford or Manchester, Morden Road, CR4 4DA (office due to open later this year)Working Location: Stratford, London or Manchester but expected to travel to London frequentlyPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 28th September 2025Interview Dates: 3rd October 2025 Please note that in person interviews will be held for at least one of the interview stages for this role.Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA3IaGm+NeXXGxt2Xs/7ySNIEqsHDmfpVftr2T5oG9lPR8TWcJB3dZ29DCULIw+TH2" target="_blank">Process Architect Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Team at L&amp;Q:We’re looking for a forward-thinking Process Architect to lead the way in designing, improving, and governing L&amp;Q’s business processes. This role plays a key part in shaping our Target Operating Model and driving real change across the organisation. You’ll help boost efficiency, embed best practice approaches like Lean and Six Sigma, and make sure our business architecture is aligned with our overall strategy.You will join an agile, high-performing and values driven team at the heart of L&amp;Q programme of change, tasked with helping to turn L&amp;Q’s five-year Corporate Strategy, L&amp;Q Future Shape, into a reality. You will work closely with teams across Technology, Data, HR, and Strategy to strengthen our enterprise architecture, ensuring our processes deliver great results for both customers and the business. Our Corporate Strategy highlighted our priorities as well as how these will be underpinned through ‘operational excellence’. For L&amp;Q, this means delivering the best total cost solution for our customers through reliable, consistent and repeatable products and services. We want our customers to know what to expect of us, and know that we will deliver on this, time and time again.If this sounds like you, we would love for you to apply!What you'll bring:• Proven leadership and experience in business process design, improvement and architecture within complex environments.• Strong expertise in Lean, Six Sigma, and other process optimisation methodologies.• Experience working across business functions to deliver enterprise-wide change.• Strategic thinker with the ability to connect day-to-day operations to broader organisational goals.• Strong communication and influencing skills, capable of engaging stakeholders at all levels. A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ<ul></ul>

Process Architect

Title: Managing Agent Contract ManagerContract Type: Permanent, FT, 35 hoursSalary: £47,135 to £52,008 per annum (London weighted salary) dependant on experienceReporting Office: London, StratfordPersona: Agile/hybrid working- office based 20-40% (3-4 days working from home)Closing Date: 28th September 2025<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAYhlY3ABPIoYXV5WdI2MkrRYr9OYGantq1N0TODGMudqZ0Z9/hXKuKCNzRwQsJWPx" target="_blank">Role Profile.docx</a> *Previous Applicants May Not Apply*Join our Rent &amp; Service Charge Team at L&amp;Q:At L&amp;Q, we are committed to providing our residents with excellent housing services, behind that mission is a complex world of leases, service charges, compliance, and relationships with managing agents.That’s where you come in.As Managing Agent Contract Manager is at the heart of this, you’ll be the person who holds external managing agents and superior landlords to account, ensuring every pound of service charge delivers value for money, every contract stands up to scrutiny, and every resident receives the standard of service they deserve.This isn’t just another management role, it’s a role with real influence, high visibility, and tangible impact and you will be the trusted expert to protect the interests of L&amp;Q , our residents and uphold regulatory compliance.If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Ensuring fairness &amp; compliance validating and challenging service charges, making sure costs meet lease and legislative requirements.</li><li>Driving accountability holding managing agents and landlords to account for the quality and value of services delivered.</li><li>Championing residents resolving disputes, challenging poor performance, and ensuring transparency.</li></ul>What you'll bring:<ul><li>Proven expertise in leasehold block management, ideally across large or complex estates.</li><li>Strong legal and regulatory knowledge, including the Landlord &amp; Tenant Act 1985, Commonhold &amp; Leasehold Reform Act 2002, and Leasehold &amp; Freehold Reform Act 2024.</li><li>Confidence in challenging service charges, enforcing compliance, and supporting tribunal cases.</li><li>Professional credibility ideally with TPI or RICS (or equivalent experience).</li><li>Excellent stakeholder and negotiation skills, able to hold external partners accountable at senior levels.</li><li>The ability to thrive in a strategic role where law, compliance, and resident outcomes collide.</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Managing Agent Contract Manager

Title: Junior HR AnalystContract Type: 2 Year SecondmentSalary: £30,455 per annum to £36,257 per annum (London weighted salary) or £26,296 per annum to £31,667 per annum (Regional salary), dependant on experienceGrade: 5Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile - 20% - 40% of contractual hours to be worked from reporting office/workinglocation (hybrid working)Closing Date: 30th September 2025 - 23:00Interview Dates: Week commencing 9th October 2025 <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAODyc+XXK7NkVkhEMnSkltf+8nCWTbdhQEF4BV/Mb1ZqAPtBpl7vcLbDMb6hVAu/q" target="_blank">Role Profile - Junior HR Analyst.docx</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our HR Systems Team at L&amp;Q:Are you someone who enjoys working with data, solving problems, and making a difference? This is a brilliant opportunity to start your career in HR and help shape how we use information to support our people.As a Junior HR Analyst, you’ll build and maintain reports, dashboards, and data tools that support HR and the wider business. You’ll help us understand what’s working, where we can improve, and how we can support our people better.We’re growing our data capability and need someone who’s curious, detail-focused, and ready to learn. Your insights will help us meet our goals and make sure our HR services are efficient, effective, and people-centred.You’ll report to the HR Systems &amp; MI Manager and work closely with teams across HR, including Payroll, Recruitment, and Business Partners. If this sounds like you, we would love for you to apply!Your impact in the role:Main duties:<ul><li>Maintain and assist with creation of HR reports and dashboards.</li><li>Produce regular and ad hoc management information.</li><li>Support the development of HR systems and reporting tools.</li><li>Help promote self-service reporting and data confidence across HR.</li></ul>Key relationships:<ul><li>HR Systems &amp; MI Manager</li><li>HR Business Partners</li><li>Payroll and Recruitment teams</li><li>Wider business stakeholders</li></ul>What you'll bring:<ul><li>Demonstratable experience in HR or Recruitment with a firm understanding of the employee lifecycle.</li><li>Strong analytical skills and attention to detail.</li><li>Excellent communication and stakeholder engagement skills.</li><li>A proactive, problem-solving mindset.</li><li>Familiarity with HR systems or business intelligence tools.</li><li>Experience working in a fast-paced, data-driven environment.</li></ul>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Junior HR Analyst - 7090

Title: Head of Business Planning Contract Type: Permanent, Full-Time, 35 hoursSalary: Starting from £90,480 per annum (London weighted salary) or startingfrom £79,245 per annum (Regional salary), dependant on experienceGrade: 13Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: Sunday 28th September 2025Interview Dates: Wednesday 8th October 2025 Please click here for the role profile<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAIDjYs1yo4nfjJ5w12vWOTPWKyv1DhlAGoY5d7LpmihNhgD6MJP9yRflusMnEcKQM" target="_blank">Head of Business Planning Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Strategy and Business Planning Team at L&amp;Q:·We are coming to the end of our current <a href="https://www.lqgroup.org.uk/-/media/files/corporate/lq-future-shape--corporate-strategy-202126.pdf" target="_blank">Future Shape corporate strategy</a> at L&amp;Q, and while work to develop its successor is well underway, we are now looking for a senior-level, experienced, capable, and engaging colleague to lead L&amp;Q’s Business Planning team. This is a critical role and will report to the Director of Strategy and Business Planning, working within L&amp;Q’s Governance and Transformation Directorate.The Head of Business Planning will be responsible for working with senior colleagues from across L&amp;Q to develop both short—and long-range business plans that demonstrate how we will deliver the strategic outcomes within our next corporate strategy, which covers the 2026-31 financial years. If this sounds like you, we would love for you to apply!Your impact in the role:We seek an experienced and well-established senior leader, who is able to use their skills to bring senior stakeholders and teams together to define and then deliver brilliant outcomes for colleagues and residents alike. They must be a natural collaborator, highly capable of influencing at a senior level, extremely competent at communication and engagement, and able to develop colleagues and teams to be the very best they can be. The successful candidate will be responsible for:<ul><li>Leading and maturing our business planning approach in collaboration with business functions across L&amp;Q Group</li><li>Leading and maturing the business performance reporting approach in collaboration with business functions across L&amp;Q Group</li><li>Developing and embedding long-range business planning (2-5 years), aligning this to our corporate strategy and financial planning</li><li>Maturing the alignment between business planning and enterprise risk management</li><li>Maturing assurance and reporting on the execution of corporate strategy, and lead business efforts to ensure execution of the corporate strategy is on target</li><li>Maturing the scrutiny of business plans and performance reporting through our officer-led governance groups.</li></ul>They will manage a team of Business Planning Partners and Business Planning Officers and ultimately lead the management and development of ‘Run the Business’ plans, our performance framework comprising key performance indicators (KPIs) and performance indicators (PIs), and assurance activity to ensure L&amp;Q governance arrangements apply appropriate oversight and scrutiny.What you'll bring:The successful candidate will have proven experience in:· Leadership and management: Experienced leader of both direct and indirect reports, and adept at enabling them to be the best they can be, in support of successful outcomes for them and L&amp;Q. High level of competence at delivering through others. Proven experience working at C-Suite and Board level. · Communication and Influencing: Highly adept at communication through all media, at all levels, internally and externally. A capable and competent senior-level representative of L&amp;Q Group. Strong influencer. Able to operate successfully as a leader in a large, complex business setting, influencing for business-wide change and delivering through others, with an emphasis on driving operational excellence and simplification of outcomes· Business Planning and Assurance: Highly adept at collaborating with senior leaders to translate an organisation's corporate strategy into tangible multi-year business plans. · Performance Management and Assurance: Experienced and knowledgeable in developing, managing and improving frameworks that enable the effective measurement and monitoring of business plan and strategy delivery. Experience of working with Board, Committee and Officer-level Governance Groups to ensure there is adequate assurance, oversight and scrutiny of our business plans and performance reporting.· Judgement and Vision: Takes a pragmatic approach to getting the best overall outcome, providing clear direction to senior colleagues as well as those they manage. Proven experience of getting senior colleagues on board through displaying sound judgement and clarity of vision. Ability to make the complex simple and turn conceptual ideas into concrete delivery.A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ <ul></ul>

Head of Business Planning

Title: Tenancy Progression CoordinatorContract Type: Fixed Term Contract – 6 Months (Mat Cover)Salary: Starting from £32,881 per annum depending on experienceReporting Office: Stratford, LondonPersona: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Full-Time, 35 hours per weekClosing Date: 26th September at 11pm Please click here for the role profile <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>… Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) We are seeking a dedicated Tenancy Progression Coordinator to oversee the progression of London Living Rent, Intermediate Market Rent, and Rent to Buy properties. These schemes aim to provide affordable rental options and pathways to homeownership for residents. The ideal candidate will be responsible for ensuring smooth transitions and effective management of these rental schemes.In this new role at L&amp;Q we are looking for someone customer focused, self-motivated with an interest in the London property market. Reporting to the Tenancy Progression Manager, the successful candidate will be part of a great new team supporting the customer journey for our tenants.To be successful in this role you will need to demonstrate:<ul><li>Knowledge of the UK Lettings market</li><li>Previous tenancy progression experience.</li><li>Ability to negotiate tenancy agreement terms.</li><li>First class customer service skills.</li><li>Excellent communication skills, both verbal and written.</li><li>Collaboration skills and the ability to demonstrate stakeholder management</li><li>Ability to work in a fast-paced target driven environment with a track record of meeting deadlines.</li></ul>Duties will include:<ul><li>Managing customer databases and ensuring it is kept up to date.</li><li>Taking customers details and qualifying their requirements.</li><li>Dealing with incoming lettings enquiries via phone and email.</li><li>Supporting customer through the tenancy referencing process.</li><li>Ensuring compliance and regulatory requirements related to lettings are adhered to.</li></ul> If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! of the relevant policy as updated from time to time. (remove if not relevant) 





<ul></ul>

Tenancy Progression Coordinator

Title: Housing Assistant South East London and Kent x3Contract Type: Permanent – Full Time – 35 Hours Per WeekSalary: £28,409 - £31,090 per annum (London Weighted salary), dependant on experienceGrade: 4Reporting Office: Stratford, London, E15 4PHWorking Location: King Hall MewsPersona: Agile - Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: Monday - FridayClosing Date: 26th September 2025 – 23:00Interviews: Will be held on a date to be confirmedEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Ea4qMQwP1L9okFyJR0eC15bWrqoR7JOAfx7VY5ZZEIpzT4KX8oWjUatfPdUoenSi4R" target="_blank">Role Profile - Housing Assistant 2025.docx</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Join our South East London and Kent Team at L&amp;Q Would you like to join our revamped Housing Management Team as a Housing Assistant and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player.If this sounds like you, we would love for you to apply! Your impact in the role:<ul><li>Supporting the Neighbourhood Housing Lead and Area Housing Manager, ensuring the delivery of reliable, repeatable, and consistent services for residents.</li><li>Supporting robust performance against all KPIs and targets. This is a wide and varied role, working as part of a team, providing strong administrative support.</li><li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy and estate management issues.</li><li>Providing cover for Neighbourhood Leads to ensure consistency of service and to maintain a high level of resident satisfaction.</li></ul>What you'll bring:<ul><li>Good at building relationships with people and be able to communicate well with colleagues and residents.</li><li>Able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.</li><li>Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines.</li><li>Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team.</li><li>Motivated with a ‘can do’ attitude by keeping promises to residents.</li><li>Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential. </li></ul>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ<ul></ul>

Housing Assistant South East and Kent - Multiple - 7085

Title: Head of CommercialContract Type: Permanent, Full time, 35 hours per week Salary: £90,480 - £100,207 depending on experience plus Essential Car User Allowance £1,300 paGrade: 13Reporting Office: West Ham Lane, StratfordPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 26th September 2025 at 11pmInterview Dates: Face to Face interviews at Stratford office on 15th/16th October 2025<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJgRGNLcrvKmYNxwBCV3BDKuFhRQlVsEILe6hxQeCj/+W1I+iLUErxo1Bc9PZXlGSYaOekNjFvZJ+OUSQh8Eiso" target="_blank">Role profile.pdf</a>Join our Commercial Team at L&amp;QL&amp;Q are looking for a proven Commercial Professional for the newly created Head of Commercial within the Property Services Directorate. You will have extensive Senior Management experience. The role reports directly into the Property Services Commercial Director and will be responsible for at around 15 staff of differing experience levels.The Head of Commercial is responsible for the leadership and strategic management of commercial, contractual and general quantity surveying issues on a project / group of Operations basis to ensure full contractual and monetary entitlement in the most advantageous terms to L&amp;Q.You will take full ownership of the department and lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance.The Head of Commercial works with the Head of Operational colleagues and all other relevant colleagues to ensure that all significant project issues and correspondence and all necessary contractual processes have been observed.You will be responsible for the management of third party contractors and suppliers to always achieve best value to a programme whilst protecting the business commercially and providing accurate financial forecasting.The postholder will have experience in providing mitigation strategies for immediate implementation of all matters relating to contract and subcontract and will be accountable for savings for department.You will assist the organisation to ensure the procurement needs of department are met and compliant with Procurement Act 23 and other regulations.If this sounds like you, we would love for you to apply!Your impact in the role: To be considered for this roles candidates will be able to demonstrate experience, knowledge and understanding of:· Managing budgetary constraints using forensic cost control techniques· Strong analytical skills - must be highly numerate and data interrogation skills· Strong leadership skills and experience managing others and working collaboratively with others· Experience of managing principal and subcontractor arrangements and relationships· Providing mitigation strategies for immediate implementation of all matters relating to contract and subcontract and will be accountable for savings for department.· Commercial Awareness with good legal/contractual· Competency in use of standard methods of measurementWhat you’ll bring: · Degree or HNC level in a related discipline or equivalent substantial experience· It is desirable that you will be a professionally qualified member of CIOB/RICSA Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> About L&amp;Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lqgroup.org.uk%2Fabout-landq%2Four-vision-and-values%2Fethics-and-diversity&amp;data=05|02|KStanden%40lqgroup.org.uk|8105005939254d73e02c08ddc53da75f|98d94a17168648bdb71287295b8149d5|0|0|638883590780900629|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D|0|||&amp;sdata=cncGQvKw9hx%2ByGiAThezKJXzg6b%2Fps8ORRyw5alFqoA%3D&amp;reserved=0" target="_blank">Diversity and inclusion at L&amp;Q | L&amp;Q Group</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! SLG Roles We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria.*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.<ul></ul>

Head of Commercial - 7075

Title: Building Surveyor Repairs and Maintenance Contract Type: Permanent, Full time, 35 hours per weekSalary: £48,000 per annum to £55,000 per annum (London weighted salary) dependant on experience plus Essential Car User allowance of £1,300 per annumGrade: 9Reporting Office: London, Stratford Working Location: Covering West region inclusive of North London, Brent, Slough and Reading plus surrounding areasPersona: Agile Worker 20% - 40% of contractual hours to be worked from reporting office/site Closing Date: 26th September at 11pmInterview Dates: 7th October at West Ham LanePlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAqrLxXeLdFo/gLMqQJYTB/+u+ZQGdAFbHnfha8GfKlSuYvDjpr78C7hWVcjJqXGgd" target="_blank">Building Surveyor Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Surveying Team at L&amp;Q:Our Maintenance Services team are looking for experienced Surveyors to join our team within the West region. This is a key position to the delivery of excellent customer services to our residents.Your impact in the role:A large part of this role will involve carrying out internal and external inspections on both occupied and void properties, then providing technical advice to the team and managing complex projects including liaising with residents and contractors, and other third parties as necessary. The postholder will monitor quality of work, value for money and customer satisfaction.Our Property Surveyors carry out detailed property inspections to all types of domestic properties across all contract areas, including routine and complex repairs issues, Damp &amp; Mould surveys, and specify appropriate remedial works.Candidates will have had extensive experience in producing work specifications and will be confident in providing costs and recommendations. You will also be able to produce condition reports. As well as a good understanding of construction and building methods gained by previous experience in a similar role. You will have a knowledge of contract and housing law and will have ideally worked for Housing Associations or Local AuthoritiesCustomer Service is at the forefront of everything we do. Our surveyors will aim to create a positive impact on our residents’ lives and will be passionate and act with determination to resolve resident complaints and issues.You will be confident in handling complaints and Councillor and MP enquiries. This includes site visits related to complaints. you will be responsible for seeing enquires through to resolution. You will also support the Disrepair team.Candidates will be able to produce accurate reports, work orders and specifications using NHF SOR’s and other tools. Ensuring that works are referred to the correct area of the business for resolution.You will have to manage budgets and play an active role in the variation approval process, having regard to standing orders, authorisation of expenditure and prevention of fraud. Experience in managing budgets is essential.You will have experience in liaising with loss adjusters and overseeing different kinds of insurance work such as fire, flood damage and theft.Health and safety awareness is vital in this role, and we expect our surveyors to be able to demonstrate a good knowledge and application of Health and Safety and compliance at all times.You will be able to influence a wide range of internal and external stakeholders and will have excellent communication skills. You will have had experience working with contractors and managing contracts.What you'll bring:<ul><li>Our surveyors’ should ideally hold a HNC, HND or similar qualification please reference this in your application. We will consider candidates with extensive surveying experience who are committed to ongoing CPD</li><li>Have gained experience working with varied housing stock. Ideally within Social Housing or similar environment</li><li>Have a good understanding of Health and Safety</li><li>Excellent customer service</li><li>Ability to undertake complex property inspections and create itemised work specifications</li><li>Knowledge and experience using NHF</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. 





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Building Surveyor Repairs and Maintenance West - 7081

Title: Technical Coordinator Fire SafetyContract Type: Permanent 35 hours per weekSalary: £32,881 - £36,069 (London weighted salary) or £28,886 - £31,876 (Regional salary), dependant on experience Grade: 6Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile Worker 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 25th September 2025 at 11pmInterview Dates: 2nd and 3rd October 2025 via MS Teams<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+SF1ogpz1jEHxmebR7ueEIdEEwU9a2QP9H7SVz0LdxjAS5pZhePQprkGaP5j2OwQ0" target="_blank">Role profile - Technical Coordinator Fire Safety.docx</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Fire Safety Team at L&amp;Q:L&amp;Q is seeking an experienced Technical Coordinator to join the Trust’s Fire Safety team. Reporting to the Technical Manager and working closely with the Building Safety Team, you will assist in the administrative support of the technical review programme of our entire property portfolio, as defined by the L&amp;Q Fire Strategy for Cladding Inspections / External Wall Systems (EWS). You must possess excellent administration skills and the ability to organise, plan and prioritise effectively. You will be able to effectively communicate with a range of internal and external stakeholders. Your understanding of databases and systems will be coupled with the ability to analyse, interpret and deliver detailed information with clarity. Ideally you will have experience of systems such as Arena and you will need to be able to confidently use the full range of Microsoft Office software packages including Microsoft Word, Excel and Outlook.What you'll bring:· To provide excellent technical administrative and co-ordination support· To act as a point of contact for internal and external customers and other stakeholders· To be versatile, flexible regarding tasks covered, and willing to work as part of a team· Will provide a customer centred, professional and competent approach to all tasks· With excellent communication skills, attention to detail IT competent· Delivers a high-quality service · Is passionate about improving building safety· Will assist with locating and providing key building documentation and drawings· Is aware of related legislation and guidance If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! <ul></ul>

Technical Coordinator Fire Safety - 7079

Title: Assistant Building Safety ManagerContract Type: Permanent, Full Time, 35 hours per weekSalary: £35,951 - £45,500 pa depending on experience plus Essential Car User Allowance of £1,300 per annumGrade: 7Reporting Office: Stratford, London - agile working (home, office and site combined)Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 25th September 2025 at 11pmInterview Dates: 2nd/3rd October 2025 via MS Teams.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>… Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2EaAyD6yo9FGkeFkyjivANbdkRlZmUEdd7aiNAid1jeL8zyEkIJH+zxMm4QMhqx6P79" target="_blank">Role Profile- Assistant Building Safety Manager.docx</a>Join our Building Safety Team at L&amp;Q:L&amp;Q is in the process of developing our Operational Building Safety Team within the Property Services Directorate. We are pleased to open the opportunity to join the team in the role of Assistant Building Safety Manager. The Assistant Building Safety Manager to support the Building Safety Managers on building safety compliance. The role works in close collaboration with Lead Building Safety Managers, Head of Service, and Director of Building Compliance &amp; Engagement, alongside the Strategic Building Safety Team.The Assistant Building Safety Managers will support through site inspections with all current building safety regulations in and for buildings within their management. They will be responsible for assisting Building Safety Manager with building information gathering and the creation of Building Safety Case Reports for buildings under their management.We are looking for someone able to assist with promoting, communicating, and engaging across the organisation on building safety matters, including collaboration with residents, leaseholders, internal teams, and external stakeholders. Therefore, you must be confident in open and clear communication. Actively contributing on ‘whole building safety’ matters in all meetings internally and externally regarding allocated buildings.You will be collaborating with relevant teams to raise the profile of the Building Safety Team and awareness of its objectives and activities, working closely with the Strategic Building Safety team colleagues. This role will work to ensure that fire safety and building safety activities are correctly tracked and traceable through the Golden Thread, to ensure sufficient evidence is readily available to all stakeholders.The responsibilities will include contract management of consultants and service providers to source and for the provision of building safety information for the buildings within their remit.Supporting the Building Safety Managers, by fulfilling and carrying out various duties and building safety measures, required by the Building Safety Act and secondary legislation.Supporting the Building Safety Managers in their duties to ensure that in-scope buildings within their management remit are safe to occupy, that they continue to be safe to occupy and that they comply with the relevant regulations, as well as taking initiatives to ensure residents also feel safe.The Assistants will work to regularly review maintenance and testing activities and outcomes, consider all potential risks, including fire and structural matters, whilst delivering high quality building safety management in line with policy, procedures, legislation and government guidance.If this sounds like you, we would love for you to apply!Your impact in the role:· The ability to liaise effectively with a broad range of stakeholders to ensure truly collaborative agreed approaches and outcomes. · Experience of supporting team members to instil and promote a strong, cohesive team culture. Ability to support team members through periods of intense and rapid change (new policies, procedures and legislative requirements).· High levels of computer literate and be able input and retrieve data from a variety of computer management systems.What you’ll bring:· Hold or willing working towards a relevant Building Safety qualification. This should be stated on candidate’s applications.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. (remove if not relevant) <ul></ul>

Assistant Building Safety Manager -7078

Title: Neighbourhood Housing Lead –North West LondonContract Type: FTC till January 2026 - Full Time - 35 hoursSalary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience plus £1,300 ECU allowance*Reporting Office: Berwick Avenue - SloughWorking/Patch Location: Iver, BuckinghamshirePersona: Agile: 20% - 40% of contractual hours to be worked from reporting office/workinglocation (hybrid working)Working Pattern: Monday – Friday – 09:00 – 17:00Closing Date: 3rd October 2025 - 23:00Interview Dates: 6th October 2025 via Ms Teams<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALSLdvW8hCjSUeDIcttSRZgO3RkIBDPkYUpfpGH8q2qP3HWpII3MeaixJ2ymwZ3P8HRhSmnYMFuUGm3ouKi4Hkx" target="_blank">Role Profile - Neighbourhood Housing Lead.docx</a><a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALSLdvW8hCjSUeDIcttSRZgO3RkIBDPkYUpfpGH8q2qP3HWpII3MeaixJ2ymwZ3P8HRhSmnYMFuUGm3ouKi4Hkx" target="_blank"></a> Join our North West London Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player.If this sounds like you, we would love for you to apply!Your impact in the role, as the Neighbourhood Housing Lead, you’ll be responsible for the following:• Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.• You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.What you'll bring:• You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.• You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.• You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.• You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.• Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.• Have demonstrable experience in a similar role.• Have a valid license and access to a car for work use.Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and departmentAbout L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.#TJ 





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Neighbourhood Housing Lead – Iver, NW London - 7098

Title: Materials Maintenance CoordinatorContract Type: Permanent full timeSalary: £30,455 per annum (London) or £26,200 per annum (regional)Grade: 5Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 6th OctoberInterview Dates: 9th October over MS Teams<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAfdnBRwWdwdjyP9biZrWvSiyJcI9C4hdWvSbAchzUvReIrldm2h/mxsF/MumvCKAW" target="_blank">Role Profile Materials.docx</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Materials Team at L&amp;Q:An opportunity for an experienced Maintenance Coordinator to join the Materials team.You will report into the Operations Support Team Leader and will be responsible for the administration supporting the Direct Maintenance service delivery and ensuring that Direct Maintenance has access to the necessary materials while maintaining cost-effectiveness. This is an opportunity to work alongside a highly motivated team in a role delivering professional and great customer service on a daily basis. Approaching tasks with determination to get a positive outcome.You will work closely with DM’s suppliers and operatives and will contribute actively to a positive working environment, following organisational values (People, Impact, Inclusion, Passion and Responsibility) and Behavioural framework.If this sounds like you, we would love for you to apply!Your impact in the role:You will use a variety of systems to organise, plan and process data, providing relevant and current information for the Team. Accurate data entry and reporting will also be crucial to the role. Daily tasks will include coordinating hire equipment for DM operatives, processing supplier invoices on our IT systems, purchasing materials, managing multiple mailboxes. What you'll bring:Good knowledge of Microsoft packagesTo be organised and have a strong administration skillsDemonstrate excellent written and verbal communicationExperience dealing with suppliersMaintenance and Materials knowledgeKnowledge and experience within a similar role but not essentialAbility to deliver excellent Customer Service Be able to work independently and strive to deliver the service, bring ideas and efficiencies to the tasksWe look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Materials Maintenance Coordinator

Title: Relief Caretaker Contract Type: Permanent, Full Time 35 hoursSalary: £ 27,860 (London weighted salary) depending on experienceWorking Location: (East/NE London region) covers multiple sites across different locationsPersona: Site basedWorking Pattern: 08:00 – 16:00 *Closing Date: 6th OctoberInterviews 16th October<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Ea0ACxH52f3kdY6iU7Ljauq9g/OxAe0UKE9kc4gepQeXEgcvUXK5XTPmZ+RRAhonRM" target="_blank">Role Profile Caretaker.docx</a> Please note that having a UK manual drivers licence is mandatory.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.For this post the successful candidate will need to apply for or be in possession of an Standard/Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk/" target="_blank">www.homeoffice.gov.uk</a>Join our Estate Services Team at L&amp;Q:We are looking for a Relief Caretaker to join our team in Estate Services on a permanent basis. This is a key function of our continuing commitment to providing a responsive customer-based service for our residents.The Relief Caretaking Team cover for our caretaker’s annual leave, extended sickness and vacancies. Whilst we are primarily looking for cover in the East and North East areas of London, you will on occasion, be asked to cover in any of the neighbouring areas. The post holder could be asked to work across all 4 of the L&amp;Q operational regions London wide. As such, you will need excellent organisational skills/time management and enjoy working across a variety of sites.If this sounds like you, we would love for you to apply!Your impact in the role:You must be able to carry out a variety of Caretaking tasks including Health and Safety checks, cleaning, rota management, and small repairs. If you have trade skills or DIY experience, gardening experience it would be an advantage.Although the role is predominately lone working under your own initiative, you should also be able to work effectively as part of a team as some sites have more than one caretaker.If you are willing to learn, have good decision making skills and can work under pressure, have ambition, enthusiasm, and care about delivering first class service to our residents we would like to hear from you.You will be involved in maintaining communal areas within our blocks and on our estates, carrying out communal cleaning, grounds maintenance work, carrying out small maintenance repairs as well as and having due regard to health &amp; safety and security issues.What you'll bring:You must be a good communicator and able have basic Word &amp; Excel skills as we use these programmes frequently, alongside other digital technology. To submit weekly reports, participate in Ms Teams meetings, undertake online courses and assessments. It is an essential requirement that you have a good standard of literacy, You will need to be willing to learn new skills as the service adapts to the changing needs within the Neighbourhoods.You will often be working alone and therefore need to be able to work on your own initiative and be self motivated to organise your own time effectively. You will need to be proactive in your daily activities and have a good understanding of safe working practices. Practical Health and Safety experience is essential.You must hold a full, clean manual driving licence (L&amp;Q operates a manual Fleet) and it’s essential that you have access to secure overnight parking if issued a company vehicle. L&amp;Q does not provide resident permits.*The 35 Hour week begins when drivers arrive at site and ends when they leave. As with normal employment practice, staff are not paid to travel to work. Specific hours of working will be discussed at the interview.We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ<ul></ul>

Relief Caretaker North East and East London

Title: Maintenance Coordinator Special Projects and SustainabilityContract Type: Permanent and Fixed Term Contract until 31st October 2026, Full Time, 35 hoursSalary: £30,455 per annum (London weighted salary) or £26,296 (Regional salary)Grade: 5Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile (20 – 40% office)Closing Date: 6th October 2025<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. *Previous Applicants May Not Apply* Join our Special Projects and Sustainability Team at L&amp;Q:L&amp;Q are looking for an experienced Maintenance Coordinator to support administrative support to Special projects and Sustainability teams, typically including acting as a point of contact for internal and external customers and other stakeholders, managing Damp and Mould cases, Plentific repairs, Minor works and Surveyor referrals.The role will report into the Maintenance Operations Team Leader, working alongside the existing Coordinators covering the IMR and General Needs portfolios. You will be a key member of the team helping to the deliver our repairs and maintenance service.Your impact in the role:The successful candidate must be highly organised with excellent communication, administrative and numerical skills. You will need to be flexible and a team player, working in a fast paced and demanding environment, managing a busy workload, utilising various prioritisation and time management techniques, whilst collaborating with lots of different departments across the L&amp;Q Group.What you'll bring:<ul><li>Strong administrative skills and ability to work in a fast-paced environment</li><li>Methodical, accurate and exceptional attention to detail</li><li>The ability to work flexibly and use initiative to multitask and meet deadlines</li><li>Strong collaboration skills to work with stakeholders at all levels</li><li>Excellent organisational and planning skills</li><li>Outstanding communication skills</li><li>Repairs and Maintenance knowledge and experience</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Maintenance Coordinator Special Projects and Sustainability

Title: Fire Officer – FRA Team – SouthContract Type: Permanent, Full time, 35 hours Salary: £46,503 - £56,000 depending on experience and qualifications plus £1,300 essential car user allowance*Grade: 8Reporting Office: West Ham Lane, Stratford, LondonWorking Location: Across L&amp;Q South regionPersona: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 6th October 2025 at 11pm.Interview Dates: 14th/15th October via MS Teams<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAKRbs/M0cjafrOL/6EkJiJ4F7lTVf3MRIo3il3uGr+3O6vSPeshBKnvi1nZOMixKph8qhXZ47JOZVTf8MiUyJ1P" target="_blank">Fire Officer - Role profile.docx</a>Join our Fire Safety Team at L&amp;Q: An exciting opportunity has arisen for an experienced Fire Officer to join our existing Fire Safety Team within Property Services. The Fire Officer reports to the Senior Fire Officer within Fire Safety. Providing a specialist fire safety management &amp; risk assessment service across L&amp;Q.This is an incredibly worthwhile and rewarding role with an opportunity to make real difference to our residents and the local community. With fire safety of paramount importance our Fire Officers will conduct professional, suitable and sufficient Fire Risk Assessments (FRA) in accordance with statutory requirements as required by a programme and/or in response to incidents on our residential buildings.If this sounds like you, we would love for you to apply! Your impact in the role: The role includes developing, implementing and managing the L&amp;Q procedures regarding fire safety management in buildings. Ensuring it is in-line with policy, best practice, regulatory and legislative requirements.You will be a self-motivated, professional individual who is able to provide high quality, confidential and trustworthy customer focused service.The Focus will be on providing high quality and confidential customer-focused service.Candidates must be experienced in undertaking FRA’s on all type of residential buildings including; High Rise, Sheltered/Care Schemes and Converted Street Properties.What you'll bring: · Candidates will need to have a valid driving licence and access to a car· Already have obtained or be willing to work towards a Professional Fire Accreditation.· Level 3/4 Certificate in Fire Risk Assessment and Fire Safety Management· Knowledge and Experience working with Fire Safety legislation and regulatory Reform (Fire Safety) Order 2005· Extensive experience of undertaking FRA’s in the residential sector· Understanding of fire compliance within a housing association or local authority· Knowledge of Approved Documents and Industry Guidance· Ability to be able to work as part of a team both in the office and dispersed· Excellent communication skills both verbal and written and be able to tailor communication for various internal and external stakeholders· Use of MS packages, training would be given on the trust bespoke systemsAbout L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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Fire Officer – FRA Team – South - 7109

Title: Fire Officer – Fire Team (North West)Contract Type: Permanent, Full time, 35 hoursSalary: £40,370 - £51,553 depending on experience and qualifications plus £1,300 essential car user allowance* Grade: 8Reporting Office: Nexus House, TraffordWorking Location: Across L&amp;Q North West regionPersona: Agile Working (office, home and site combined)Closing Date: 6th October 2025 at 11pmInterview Dates: 14th/15th October 2025 <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"> Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAKRbs/M0cjafrOL/6EkJiJ4F7lTVf3MRIo3il3uGr+3O6vSPeshBKnvi1nZOMixKph8qhXZ47JOZVTf8MiUyJ1P" target="_blank">Fire Officer - Role profile.docx</a>Join our Major Works Fire Team at L&amp;Q:An exciting opportunity has arisen for an experienced Fire Officer to join our existing Fire Safety Team within Property Services. The Fire Officer reports to the Building Safety Manager within Fire Safety. Providing a specialist fire safety management &amp; risk assessment service across L&amp;Q.This is an incredibly worthwhile and rewarding role with an opportunity to make real difference to our residents and the local community. With fire safety of paramount importance our Fire Officers will conduct professional, suitable and sufficient Fire Risk Assessments (FRA) in accordance with statutory requirements as required by a programme and/or in response to incidents on our residential buildings.If this sounds like you, we would love for you to apply!Your impact in the role:Candidates must be experienced in undertaking FRA’s on all type of residential buildings including; High Rise/ Sheltered/Extra Care Schemes and Community Centres.The role includes developing, implementing and managing the L&amp;Q procedures regarding fire safety management in buildings. Ensuring it is in-line with policy, best practice, regulatory and legislative requirements.You will be a self-motivated, professional individual who is able to provide high quality, confidential and trustworthy customer focused service.The Focus will be on providing high quality and confidential customer-focused service.What you’ll bring:· Candidates will need to have a valid driving licence and access to a car· Already have obtained or be willing to work towards a Professional Fire Accreditation.· Level 3/4 Certificate in Fire Risk Assessment and Fire Safety Management· Knowledge and Experience working with Fire Safety legislation and regulatory Reform (Fire Safety) Order 2005· Extensive experience of undertaking FRA’s in the residential sector· Understanding of fire compliance within a housing association or local authority· Knowledge of Approved Documents and Industry Guidance· Ability to be able to work as part of a team both in the office and dispersed· Excellent communication skills both verbal and written and be able to tailor communication for various internal and external stakeholders· Use of MS packages, training would be given on the trust bespoke systemsWe look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! <ul></ul>

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