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job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7743/Housing_Options_Officer_JD_PS_June25.pdf" target="_blank">Housing_Options_Officer_JD_PS_June25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7744/Candidate_Pack_-_People_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an exciting opportunity for a full-time, permanent Housing Options Officer.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you…</h3>
We are looking for a passionate and self-motivated person with empathy and understanding to build relationships with customers when facing homelessness.
You will have experience of problem solving and working with a diverse clientele within a housing environment.&nbsp; Excellent negotiating skills with the ability to communicate effectively with customers and other stakeholders is vital for this role.
You will work alongside the Rough Sleeper and Single Homelessness team whose mission it is to eradicate rough sleeping in Bracknell Forest.
<h3>About the team…</h3>
You will be joining a dynamic, friendly and solution-based Housing Options team delivering proactive advice and assistance to households who are homeless or threatened with homelessness.
The work is fast paced and innovative, sometimes the work is challenging however there is also time for finding creative solutions and every day is different.
<h3>Key responsibilities…</h3>
<ul>
<li>As a Housing Options Officer you will be responsible for providing help and comprehensive advice to households who are either homeless or at risk of becoming homeless by assisting them to retain their existing accommodation or secure alternative housing.</li>
<li>To consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII (as amended by the Homeless Act 2002 and the Homelessness Reduction Act 2017).</li>
<li>To provide a customer focused approach ensuring that a full housing needs assessment has been undertaken, all statutory notifications and Personal Housing Plans are published to help customers secure housing.</li>
<li>In addition, you will be working in partnership with other specialist agencies, including children and adult services, probation, hospitals and voluntary organisations, to prevent homelessness.</li>
</ul>
<h3>Our benefits…&nbsp;</h3>
<ul>
<li>28 days* annual leave increasing to 33 days* after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility).</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>A great office location next to travel links and Bracknell Forest’s thriving town centre.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>Staff dental and health plans.&nbsp;</li>
<li>Discounted leisure centre and gym membership.&nbsp;</li>
<li>Supermarket discount.&nbsp;</li>
</ul>
*(pro rata for part time)
<h3>Our values...</h3>
At Bracknell Forest Council our values define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;&nbsp;
<h3>Interview date&nbsp;</h3>
Interviews will be held on21st July 2025.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
Want to ask us a question?&nbsp;
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Emma Thomas - Housing Options Team Leader
Tel: 01344 351352
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambitious and inclusive. Please see our candidate pack for&nbsp;more details.&nbsp;
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Housing Options Officer

The Medway 16+ Care Leaver Service works to advise, support and befriend young people from the age of 16 who are in care and those young people who have left care (up to the age of 25) with a diverse range of complex needs to enable them to manage the transition into adulthood and independence.The Specialist Housing Advisor will support Personal Advisors and Care Leavers within the 16+ service, who require additional support to address their accommodation and independent living needs, with a focus on those at risk of homelessness and those ready to move onto independent accommodation.The role will require the post holder to provide assistance, advice, encouragement and support to Care Leavers to ensure they actively participate and contribute to their Housing Plans / Pathway Plans to enable them to move successfully into independent living. This role will focus on those Care Leavers at high risk of homelessness, due to inactivity, vulnerability or other factors. The Specialist Housing Advisor will be expected to keep up-to-date with government guidance and regulations in relation to accommodation, as well as all involved processes and resources, to facilitate the delivery of expert advice on all areas of in independent accommodation. In return we offer you:<ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul> If you would like to have an informal discussion about the role, please contact Debbie Taylor, Service Manager 16+ Care Leavers Service on 01634 337229 or 07773 210505 Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profile Equal Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Specialist Housing Advisor - 16+ Care Leavers Team

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8287/Candidate_Pack_-_People_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_June_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8288/Welcome_payment.pdf" target="_blank">Welcome_payment</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8295/Emergency_Duty_Service_Head_of_Service_-_JD_PS_July_25.pdf" target="_blank">Emergency_Duty_Service_Head_of_Service_-_JD_PS_July_25</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Are you an inspiring leader with a strong commitment to social care?&nbsp;
Bracknell Forest Council is looking for an exceptional person to lead the Berkshire Emergency Duty Service across all six Berkshire unitary authorities. You will lead the coordination and delivery of statutory out-of-hours social care providing strategic oversight, a deep understanding of the varied needs of diverse communities, and the ability to manage complex, high-impact service delivery for a wide range of people.&nbsp;&nbsp;
<h3>About you</h3>
You will also have a track record of achievement at senior management level and experience of operational services in a large complex social care, health or other relevant setting with extensive experience of legislation, policy and statutory requirements relating to Children, Adults, Mental Health and Housing.&nbsp; You will need to have a social work qualification and be registered with Social Work England.
<h3>About the team</h3>
You will be leading our specialist pan-Berkshire team of Approved Mental Health Professionals, Senior Social Workers (Children’s Services), Adult Safeguarding Care Coordinators and Call Screening Officers. The team collaborate closely with health professionals, the police, and families, providing vital support and intervention for individuals facing social care crises outside regular hours.&nbsp;
This is an exciting time to join the team, because our emergency duty service has recently been recognised as a safe and effective service that safeguards children and vulnerable adults, earning positive feedback from Ofsted and CQC.&nbsp; So if you are looking for an opportunity to work alongside outstanding colleagues, make a tangible difference and drive innovative approaches to social care, this is your chance to leave a lasting mark.&nbsp;
<h3>Key responsibilities</h3>
<ul>
<li>Lead the Emergency Duty Service (EDS) in fulfilling duties under the Children Act 1989 and associated legislation.</li>
<li>Provide leadership for Mental Health services for both children and adults, ensuring compliance with the Mental Health Act 1983 (2007) and relevant case law.</li>
<li>Deliver Adult Social Care services in accordance with the Care Act 2014 and other relevant legislation.</li>
<li>Oversee out-of-hours housing and homelessness services as stipulated in the Homelessness Reduction Act 2017.</li>
<li>Manage the provision of an out-of-hours Appropriate Adult service for young people and vulnerable adults in police custody.</li>
<li>Provide expert strategic leadership on statutory functions and professional practice in relation to both vulnerable children and adults.</li>
<li>Support the transformation of the Emergency Duty Service to deliver improvements and efficiencies.</li>
<li>Develop and implement strategic and operational plans in collaboration with service colleagues and senior leaders.</li>
<li>Make independent decisions impacting daily operations and strategic direction.</li>
<li>Ensure the service is adequately staffed 24/7 and meets all contractual arrangements, regulations and health and safety requirements.</li>
<li>Successful management of significant organisational change, including culture change, change management programs and project management.&nbsp;
</li>
</ul>
<h3>Our benefits</h3>
<ul>
<li>28 days annual leave increasing to 33 days after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days annual leave per year or sell 5 days.&nbsp;</li>
<li>Hybrid and flexible working opportunities to support your wellbeing and work-life balance.</li>
<li>An inclusive and social working environment with a variety of staff networks.</li>
<li>Local government pension scheme, with associated life insurance cover</li>
<li>Electric Vehicle car leasing scheme via salary sacrifice&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, etc *</li>
<li>Career development through internal and external training opportunities.</li>
<li>A great office location next to travel links and Bracknell Forest’s thriving town centre.</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.</li>
<li>Sports and Social Club.</li>
<li>Discounted leisure centre and gym membership.</li>
<li>Supermarket discount.&nbsp;
</li>
</ul>
*Terms and Conditions apply - please refer to candidate pack for more information&nbsp;
<h3>Our values</h3>
At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>
Reasonable adjustments&nbsp;
</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>. We will work with you to support you throughout the process.&nbsp;&nbsp;&nbsp;
<h3>Why join us?</h3>
Bracknell Forest Council offers a supportive and collaborative work environment where you can make a real difference in the lives of vulnerable children and adults. We are committed to providing the best possible value for money and ensuring that our services meet the needs of our community.&nbsp;
<h3>Interview date&nbsp;</h3>
Interviews will be in Bracknell held during week commencing 4 August 2025.&nbsp;&nbsp;
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.&nbsp;
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.&nbsp;
<h3>Want to ask us a question?&nbsp;</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;&nbsp;
Hannah Doherty, 01344 354466, <a href="mailto:Hannah.doherty@bracknell-forest.gov.uk" target="_blank">Hannah.doherty@bracknell-forest.gov.uk</a>&nbsp;
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please. Previous applicants should not reapply.&nbsp;

Head of Berkshire Emergency Duty Service and Bracknell Forest Council Out of Hours

<ul></ul>





Housing and Land
The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. &nbsp;Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
<h2>About the team: Specialist Housing and Services</h2>
The Specialist Housing and Services (SHS) Team delivers the following areas of work:
<ul>
<li>Rough Sleeping: delivering the Mayor’s work to tackle rough sleeping in London. The team commissions a wide range of frontline services, manages a variety of different projects aimed at reducing rough sleeping and oversees the revenue element of programmes which deliver more accommodation for this group of Londoners.&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/homelessness/what-mayor-doing-tackle-rough-sleeping" target="_blank">Find out more</a>.</li>
<li>Specialist and Supported Housing: managing capital investment programmes to deliver specialist and supported housing for groups of Londoners who may be marginalised by the housing market. People experiencing homelessness, survivors of domestic abuse, adults with learning disabilities and older people are just some of the groups the team supports.&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/increasing-housing-supply/funding-supported-and-specialist-housing" target="_blank">Find out more</a>.</li>
<li>Housing Mobility: delivering two services which support particular groups of Londoners to move home either within or outside of London, according to their needs. The homes freed up as result of these moves are used to meet other Londoners’ housing needs, including by preventing and alleviating homelessness. Find out&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/council-and-social-housing/housing-moves" target="_blank">more</a>&nbsp;and&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/council-and-social-housing/seaside-country-homes" target="_blank">more</a>.</li>
<li>Domestic Abuse Safe Accommodation: working in partnership with the Mayor’s Office for Policing and Crime (MOPAC) to deliver the Mayor’s duties under Part 4 of the 2021 Domestic Abuse Act to support victims/survivors of domestic abuse and their children in relevant safe accommodation. This includes commissioning and grant funding a range of services and providing capital funding to deliver safe accommodation.&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/mayors-priorities-londons-housing-and-land/domestic-abuse-safe-accommodation-and-support" target="_blank">Find out more</a>.</li>
</ul>
<h2>About the roles</h2>
The roles will support the development and delivery of housing and support-services &nbsp;in line with the strategic outcomes set out in the&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/housing-and-land-publications/mayors-rough-sleeping-plan-action-2025" target="_blank">Mayor’s Rough Sleeping Plan of Action</a>,&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/mayors-priorities-londons-housing-and-land/domestic-abuse-safe-accommodation-and-support" target="_blank">Domestic Abuse Safe Accommodation Strategy</a>, Housing Strategy&nbsp;and associated plans. This will include putting in place plans and partnerships to ensure the delivery of those policies, projects and programmes, and to support the Mayor in directing the use of London’s capital and revenue funding to better meet the needs of Londoners marginalised by the housing market.
The permanent post will focus on overseeing the Mayor’s capital investment programmes to deliver specialist and supported housing.
One of the 12-month FTE posts will have a specific focus on coordinating and delivering activities at a strategic level to help ensure that rough sleeping for women&nbsp;can be prevented where possible and where it occurs is rare, brief and non-recurrent. The other 12-month FTE post will have a specific focus on contract managing specialist rough sleeping services for non-UK nationals, such as immigration advice services for migrants sleeping rough, as well as other wider rough sleeping responsibilities.
What your day will look like
<ul>
<li>Driving forward projects and services to deliver on the Mayor’s priorities to tackle rough sleeping and meet the diverse housing needs of Londoners.</li>
<li>Engaging, and coordinating engagement, with central and local government partners as well as charitable partners on issues affecting people sleeping rough.</li>
<li>Monitoring the delivery of existing schemes, supporting partners to deliver projects to time and budget, closely monitoring delivery challenges and identifying lessons learned</li>
<li>Working in partnership with government bodies to advocate for and develop new funding programmes aligned to emerging needs of Londoners.</li>
<li>Collaborating with colleagues in other GLA teams on cross-cutting issues;</li>
<li>Taking part in procurement activity and overseeing the development and assessment of new schemes via the GLA’s capital and revenue funding programmes.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
The following are essential criteria for these roles:
<ul>
<li>A good understanding of issues and policy relating to specialist and&nbsp;supported housing or an equivalent social policy area;</li>
</ul>
<ul>
<li>Experience of contract monitoring for homelessness, domestic abuse, social care services or capital housing programmes;</li>
<li>Building and Managing Relationships (Level 2);</li>
<li>Planning and Organising (Level 2);</li>
<li>Problem Solving (Level 2);</li>
</ul>
Given that the fixed term roles will be supporting specialist work over a limited period, it would be advantageous if the successful candidates were able to get up to speed as quickly as possible after starting in the roles. For this reason, prior knowledge of or experience in the following areas are &nbsp;desirable (but not essential) criteria for each of the respective fixed term roles:
<ul>
<li>Women’s homelessness and rough sleeping in London.</li>
<li>Migrant homelessness and rough sleeping in London.</li>
</ul>
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>&nbsp;&nbsp;&nbsp;&nbsp;
How to apply
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential and desirable criteria outlined above in the advert.</li>
</ul>
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
If these instructions are not followed, your application may not be considered.
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring managers,&nbsp;Lidia Estevez Picon&nbsp;(for the fixed-term roles) and&nbsp;Laura Parry-Billings&nbsp;(for the permanent role), would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:lidia.estevezpicon@london.gov.uk" target="_blank">lidia.estevezpicon@london.gov.uk</a>&nbsp;and&nbsp;<a href="mailto:laura.parry-billings@london.gov.uk" target="_blank">laura.parry-billings@london.gov.uk</a>&nbsp;.
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
If you have a preference between the three roles, please set that out in your supporting statement.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment. The interview will involve questions on the criteria set out above and the assessment will be designed to assess your level of Excel and writing skills.
The interview/assessments will take place in early/mid August (exact dates TBC).
Equality, diversity and inclusion
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.&nbsp;We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Additional Information
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<a href="https://www.gov.uk/find-out-dbs-check" target="_blank">Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)</a>
Secondment Opportunity
If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying&nbsp;
<ul>
<li>On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;</li>
<li>successfully completed your probation period and are performing to the required standard for your current role; and</li>
<li>at least 18 months service with the GLA&nbsp;</li>
</ul>
If you do meet the criteria listed above, you will need to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy.&nbsp;This form must be received by the closing date of the vacancy.&nbsp;Failure to provide this form will mean your application cannot be progressed.
If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. &nbsp;For further information, please see&nbsp;<a href="http://intranet.london.gov.uk/node/17077" target="_blank">Secondment Policy and Procedure</a>.
IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form as it is not a secondment.
If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>

Senior Project and Policy Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7369/JD_PS__Operational_Data_Analyst_-_Benefits_and_Homeless_Prevention__Mar_2025___1_.pdf" target="_blank">JD_PS__Operational_Data_Analyst_-_Benefits_and_Homeless_Prevention__Mar_2025___1_</a></li>
</ul>

Please apply online via the link provided.










This is a Fixed Term/Secondment Opportunity For 12 Months
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work, such as our fight for equity in Hackney, with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
The position of Business Information Analyst is situated within the Benefits and Homelessness Prevention Service, which is a high-performing service dedicated to assisting residents in overcoming challenges while supporting staff in achieving the service's elevated standards. The London Borough of Hackney experiences one of the most substantial Housing Benefit caseloads in London; additionally, the service receives an average of over 4,000 homelessness inquiries annually. To address these significant demands, the service has adopted an innovative, agile approach and is committed to continuous improvement, aspiring to be a leader in this sector.
We are in search of a dedicated and proficient Business Information Analyst to join our team. This role is essential to our daily operations, concentrating on the development of reports and dashboards that underpin the execution of various high-profile programs and projects, in addition to supporting critical daily priorities.
The ideal candidate will possess hands-on experience with SQL and demonstrate proficiency in Business Intelligence tools, with a preference for Qlik Sense; however, experience with alternative tools will also be considered. Although the primary focus of the role is data analysis, it also encompasses the support and facilitation of Service Design and Transformation initiatives.
Key responsibilities include data modelling and transformation, ensuring data integrity, and providing actionable insights through thorough data analysis. Strong communication skills are requisite, as interaction with a diverse range of stakeholders, both technical and non-technical, is expected.
If you are passionate about leveraging data to facilitate informed decision-making and possess a keen attention to detail, we encourage you to apply for this rewarding opportunity to make a significant impact on the residents we serve.
Role Requirements:
- A proven record of developing data dashboards and analyses that meet specific objectives and effectively inform decision-making. - Demonstrated understanding and knowledge of Housing Benefit and/or Homelessness Reduction and Prevention. - A collaborative approach coupled with the ability to influence and advise stakeholders at all levels. - Enthusiasm, commitment, and integrity. - A willingness to work as part of a team while remaining flexible to meet the service’s demands.
As a Council, our greatest asset is our staff, who exhibit unwavering dedication to serving our residents and are committed to our organisational objectives.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;14 July&nbsp;2025 (22.59)
Interview and assessment date: W/C 28 July 2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>







Disclaimers apply, for full details see:&nbsp;<a href="https://hackney.gov.uk/email-disclaimer" target="_blank">https://hackney.gov.uk/email-disclaimer</a>

London Borough of Hackney

Operational Data Analyst

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7952/.Candidate_briefing_note.docx" target="_blank">.Candidate_briefing_note</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7953/Competency_Framework.pdf" target="_blank">Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7954/Overseas_Arrivals_Accommodation_Coordinator_JD.pdf" target="_blank">Overseas_Arrivals_Accommodation_Coordinator_JD</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an exciting opportunity available for an Overseas Arrivals Accommodation Co-ordinator to join our Housing Needs and Options Service, here at Wokingham Borough Council. This exciting new post will provide strategic direction for migration in the borough and will be responsible for coordinating a Council wide response to this increasing demand. This post will identify opportunities to prevent and relief homelessness for this cohort by coordinating bids for funding opportunities and effectively managing existing migration budgets to ensure that preventative measures are put into place that deliver quantifiable outcomes in service delivery.
The Role
As the Overseas Arrivals Accommodation Co-ordinator, you will work closely with senior officers in the Housing Needs and Options Service, as well as with other senior officers across the Council in key areas including Housing, Education, Transport and Community Safety. You will also work closely with the Voluntary and Community Sector.&nbsp;
Please note this is a 12-month fixed-term contract.
Your main responsibilities will include:
<ul>
<li>Using data and intelligence to forecast migration numbers and future demands on Council services and to produce regular reports to inform the Corporate Leadership Team.</li>
<li>Undertake research to inform policy development and best practice.</li>
<li>Identify and assess potential risks associated with migration pressures, including financial and operational risks.</li>
<li>To manage migration budgets and migration related funding streams, ensuring that allocated budgets deliver preventative measures which lead to cost avoidance and long-term financial sustainability.</li>
<li>Apply project management principles including coordinating project meetings, producing project plans and risk registers; lead on all projects, strategies and policies relating to migration.</li>
<li>Represent the Council in regional forums and partnerships on migration and in discussions with central government bodies, advocating for local needs and ensuring alignment with national policies.</li>
</ul>
About You
We are looking for an organised and motivated individual with an in-depth knowledge of migration, the asylum process and homelessness legislation. The ideal candidate will have:
<ul>
<li>Experience of managing budgets, project management and partnership working.</li>
<li>An ability to collaborate with senior officers, Elected Members, and partners.</li>
<li>Strong research, evaluation, and analytical skills.</li>
<li>A proactive approach to problem-solving and the ability to inform and influence senior internal and external stakeholders in key decisions.&nbsp;</li>
<li>Programme or project management qualifications or demonstrable experience in supporting projects and/or programmes is highly desirable.</li>
</ul>
Don’t miss out on this exciting opportunity to join an excellent and dynamic team.
Please note, we recommend submitting your application as soon as possible, as this advert may close early if a suitable candidate is identified.
For an Informal discussion, please email Danielle Willmott, Interim Head of Housing Needs and Options - <a href="mailto:danielle.willmott@wokingham.gov.uk" target="_blank">danielle.willmott@wokingham.gov.uk</a>
Closing date of applications: 11.00pm on 13/07/2025
Interview date: Week commencing 14/07/2025&nbsp;
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.&nbsp;&nbsp;&nbsp;
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.&nbsp; Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Overseas Arrivals Accommodation Co-ordinator

<ul></ul>







 
Advanced Practitioner, Working Age Team
An exciting opportunity has arisen to join and be part of the Working Age, Adult Social Work Team as one of our Advanced Practitioners.
The Working Age Social Work Team is responsible for adults from the age of 18 to 67 with a Learning Disability, Physical Disability, or a Diagnosis of a Severe and Enduring Mental Health need. The team is also responsible for the statutory provisions under the Mental Health Act 1983 and runs the Council’s AMHP rota. 
The Social Work team is extremely busy, and the work undertaken is complex and challenging.
As one of our Advanced Practitioners you will carry a small but complex caseload made up of all the different service user groups the team works with. Your main role within the team will be to support the Team Manager and AMHP Lead with the day-to-day operational functions of the team. This will include, the management of duty, management of safeguarding, supervision of social workers and assessment and review workers and the allocation of work under the Care Act 2014. 
The team also undertakes a huge amount of legal work and has an excellent working relationship with the Councils Legal Team. The team works very closely with colleagues in Merseycare, we have a social work presence in all the Mersey care in-patient wards which are now across the whole footprint of the Merseycare region.
We are also proud to have implemented a new Homelessness Social Work post, which works with the homelessness population in St Helens, this post is attached to the Social Work team however operates within the outreach service, YMCA and Salvation Army. 
The successful candidate will have an opportunity to develop their social work skills as part of the management team and contribute to the overall success of the Working Age Service helping it to achieve its statutory functions and compliance in terms of process and procedures. 
The successful candidate should be a qualified AMHP, BIA and/or Practice Educator or be willing to undertake the training for these roles.
In return you will be provided with management support from the Team Manager and AMHP Lead.
You will be part of a very supportive team, receive monthly supervision, informal supervision, appraisals, one to one support and monthly team meetings and have access to on-going training and development. 
For an informal chat please contact Gemma Johnson, Team Manager, Working Age on 01744 675259 or if you would like to come and visit the team prior to applying we would be happy to arrange an informal meeting, where you can meet the team and ask any questions. 
 




Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>


Roles That Matter
 
See Job Description and Person Specification attached.


Full Job Description &amp; Person Specification Documents are included with this advert.
This is an Enhanced Disclosure post (delete line if not applicable)
St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.
Equality &amp; Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles
We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.
Share this vacancy with friends and family via your socials below!

Advanced Practitioner

<ul></ul>







 
Senior Social Worker/Social Worker Working Age Team
An exciting opportunity has arisen to join and be part of the Working Age, Adult Social Work Team on a permanent basis. We welcome applications from experienced Social Workers.
The Working Age Social Work Team is responsible for adults from the age of 18 to 67 with a Learning Disability, Physical Disability, or a Diagnosis of a Severe and Enduring Mental Health Need. The team is also responsible for the statutory provisions under the Mental Health Act 1983 and runs the Council’s AMHP rota. 
The Social Work team is extremely busy, and the work undertaken is complex and challenging. As a Social Worker on the team, you will be expected to carry a complex caseload made up of all the different client groups the team works with, you will also be undertaking investigations under Safeguarding, Assessments including those under the Care Act, Care Planning and Reviewing. 
The team also undertakes a huge amount of legal work and has an excellent working relationship with the Council’s Legal Team. The successful candidate will have the BIA qualification or be willing to undertake this. The team works very closely with colleagues in Merseycare, we have a social work presence in all the Merseycare in-patient wards which are now across the whole footprint of the Merseycare region. We are also proud to have implemented a new Homelessness Social Work post, which works with the homelessness population in St Helens, this post is attached to the Social Work team however operates within the outreach service, YMCA, and Salvation Army. 
The successful candidate will be a qualified AMHP or willing to undertake AMHP training. You will have the opportunity to develop your social work skills and knowledge by supporting the AMHPs when undertaking Mental Health Act Assessments in the community and hospital settings. The AMHP rota is managed by our AMHP Lead and runs until 8pm Monday to Friday so there may be times when you are asked to work past your normal working hours. 
In return you will be provided with management support from the team manager, AMHP Lead and 2 Advanced Practitioners and you will be part of a very supportive team, receive monthly supervision, informal supervision, appraisals, one to one support and monthly team meetings and have access to on-going training and development. 
For an informal chat please contact Gemma Johnson, Team Manager, Working Age on 01744 675259 or if you would like to come and visit the team prior to applying we would be happy to arrange an informal meeting, where you can meet the team and ask any questions. 
 




Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>


Roles That Matter
 
See Job Description and Person Specification attached.


Full Job Description &amp; Person Specification Documents are included with this advert.
This is an Enhanced Disclosure post (delete line if not applicable)
St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.
Equality &amp; Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles
We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.
Share this vacancy with friends and family via your socials below!

Social Worker

<ul></ul>





Job Title:&nbsp;Support Mentor
Location:&nbsp;Face to face service based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary:&nbsp;£27,000
Shift Pattern:&nbsp;37.5 hours per week Monday to Friday on a rota basis between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.
About the role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
<ul>
<li>Supporting residents with daily tasks</li>
<li>Holding a caseload, conducting key work sessions which are personable to their needs</li>
<li>Carry out regular welfare checks, safeguarding checks, and general living checks</li>
<li>Encourage residents to take part in activities and events</li>
<li>Keep support plans up to date on a regular basis</li>
<li>Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary</li>
<li>Carry out general housing management support</li>
</ul>
About you
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.&nbsp;
<ul>
<li>Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs</li>
<li>Ability to show empathy and compassion to our residents, and different challenges they face</li>
<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders</li>
<li>Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
<li>Be part of an organisation which believes good care and support improves lives.</li>
<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>
</ul>
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.&nbsp;
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.&nbsp;
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp; Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Support Mentor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7450/Customer_Support_and_Admin_Officer_job_summary_June_25_Final.docx" target="_blank">Customer_Support_and_Admin_Officer_job_summary_June_25_Final</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Customer Support &amp; Administration Officer&nbsp; Reigate &amp; Banstead Borough Council Location: Town Hall, Reigate Salary: £24714 - 29355 Per annum Basis: Permanent, Full time 
 Are you looking for a new career opportunity in a fast developing, forward thinking and ambitious organisation?
The successful candidate will be a motivated person that has proven recent experience of working in an administrative role, in a capacity involving direct face to face support to the public and internal teams.
You will be a key member of the busy Homeless Prevention &amp; Homeless Relief Team who work to assist households within the borough to avoid homelessness. At Reigate &amp; Banstead we work in partnership with professionals where we aim to prevent homelessness at the earliest opportunity.
Applicant’s will be approaching for housing advice and assistance, and you will ensure all documents are available to the Homeless Prevention and Relief Teams in a timely and effective manner. You will provide essential administrative support to the wider team.
We are looking for a positive, supportive, flexible and innovative person that can engage well with households experiencing housing need. You will be responsible for managing your own caseload and providing excellent customer service to our residents. You will support our most vulnerable residents at a time of crisis, working with and empowering them to resolve their threat of homelessness.
You will be working with a friendly, supportive, positive and diverse housing team. We will provide you with a wealth of training opportunities.
The work is fast paced, and no two days are the same. We are proud to be an innovative and forward-thinking team who constantly strive to develop best practice to support residents.
About the Person
&nbsp; You will be organised and thrive in a fast paced environment. You must have excellent verbal and written communication skills, be an outstanding team player and be able to work on your own initiative. A commitment to providing high standards of customer service, with the skill and discipline to deliver this across a varied workload and to work to deadlines are essential.
The role is based at our modern offices at the Town Hall in Reigate, as well as visiting residents in the borough.

Staff Benefits:
&nbsp; In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We will provide you with:
&nbsp; • Competitive annual leave • An inclusive and social working environment • Staff wellbeing activities • Staff Network Groups • Training and career development • Modern offices in Reigate town centre • Contribution of 15% towards the LGPS pension scheme • Access to a reduced annual ‘Better’ leisure centre membership • Discounts for local and high street stores • A cycle lease scheme through salary sacrifice • Flexible working
Closing date: 27th July 2025 Interview date: 13th &amp; 14th August 2025
Values and Behaviours
&nbsp; Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
**NO AGENCIES PLEASE**

54 homeless Jobs