Clerical Officer Receptionist
We have an exciting opportunity for a Clerical Officer/Receptionist to join our dedicated Business Services team.
We currently have one part-time permanent position (18.5 hours per week) available. You working week will be Wednesday PM, Thursday all day and Friday all day.
The post is based within Bishop Auckland Family Hub, providing a professional, effective and efficient reception and administrative support service to visitors, callers and service users, while also supporting colleagues across One Point and Families First Services.
WHAT IS INVOLVED?
Duties include reception responsibilities, welcoming service users and visitors attending sessions, and providing information and signposting to appropriate services. Additional duties include dealing with incoming and outgoing correspondence, answering telephone calls and taking messages, ordering supplies, data entry, file management, typing and producing posters, display materials and other promotional resources to support the marketing of Family Hub services, arranging transport, processing and recording petty cash transactions, and booking rooms.
We are looking for a professional, enthusiastic team player who takes pride in delivering excellent customer service.
We encourage you to contact Claire Milmore via email at claire.milmore@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
You should have a Level 2 qualifications equivalent to at least 4 GCSEs at grades 9–4 (A*–C), including English, or a relevant Level 2 vocational qualification
Please refer to the attached person specification for the full criteria.
The successful applicants for this post will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
Our commitment to safeguarding
Durham County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore if successful in your application, an Enhanced Disclosure and Barring Service (DBS) check will be sought - inclusive of a check of the Children’s Barred List and / or Adults Barred List , due to the position working in regulated activity. Applicants should be aware that the DBS check will disclose both spent and unspent convictions, cautions, reprimands and warnings, in line with current legislation - and will confirm whether an individual is barred from working with children, adults, or both.
INTERVIEWS
It is expected interviews will be held week commencing 7 December 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website.
Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentResources@durham.gov.uk
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
CONNECT WITH US
Follow us on Instagram
Like us on Facebook
Visit our website
We currently have one part-time permanent position (18.5 hours per week) available. You working week will be Wednesday PM, Thursday all day and Friday all day.
The post is based within Bishop Auckland Family Hub, providing a professional, effective and efficient reception and administrative support service to visitors, callers and service users, while also supporting colleagues across One Point and Families First Services.
WHAT IS INVOLVED?
Duties include reception responsibilities, welcoming service users and visitors attending sessions, and providing information and signposting to appropriate services. Additional duties include dealing with incoming and outgoing correspondence, answering telephone calls and taking messages, ordering supplies, data entry, file management, typing and producing posters, display materials and other promotional resources to support the marketing of Family Hub services, arranging transport, processing and recording petty cash transactions, and booking rooms.
We are looking for a professional, enthusiastic team player who takes pride in delivering excellent customer service.
We encourage you to contact Claire Milmore via email at claire.milmore@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
You should have a Level 2 qualifications equivalent to at least 4 GCSEs at grades 9–4 (A*–C), including English, or a relevant Level 2 vocational qualification
Please refer to the attached person specification for the full criteria.
The successful applicants for this post will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
Our commitment to safeguarding
Durham County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore if successful in your application, an Enhanced Disclosure and Barring Service (DBS) check will be sought - inclusive of a check of the Children’s Barred List and / or Adults Barred List , due to the position working in regulated activity. Applicants should be aware that the DBS check will disclose both spent and unspent convictions, cautions, reprimands and warnings, in line with current legislation - and will confirm whether an individual is barred from working with children, adults, or both.
INTERVIEWS
It is expected interviews will be held week commencing 7 December 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website.
Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentResources@durham.gov.uk
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
CONNECT WITH US
Follow us on Instagram
Like us on Facebook
Visit our website
Attachments
Salary range
- £26,016 - £26,847 per year