Community Hub Support Assistant (15 Hours)

Job IntroductionCommunity Assistant x 2 15 hours per week Fixed Term until 31.03.29

Assessment Session:All candidates must be able to attend an assessment session on Friday 4th September 2026 at 9:30am - 11:30am at Newbiggin Sports and Community Hub, NE64 6HG. The assessment session will include an activity, workshop session and a short interview.

As a Community Assistant, you'll help create a welcoming, user focused environment at our Community Hubs in Cramlington and Newbiggin.

Your daily tasks may include:

• Serving food and drinks in our cafe and bar
• Basic food preparation and making coffees on our barista machine
• Assisting with bookings and maintaining a friendly environment for all hub users
• Carrying out light cleaning and safety tasks to keep the hub in great shape
• Supporting the setup of rooms for events and assisting with community sessions
• Opening and closing the Hub as required
• Providing basic digital and device support to visitors

We run a range of events on evenings and weekends across our Hubs. These shifts may involve:

• Room setups
• Serving in the cafe and bar
• General hub duties
• Opening and closing the Hub
• Supporting our Cafe Managers and Hub Coordinators

We need people who are community-oriented, approachable, and ready to lend a hand wherever needed. Please apply if you have:

• A good general education, numeracy, and literacy skills
• Awareness of health and safety practices
• Basic food hygiene knowledge or certification (desirable but not essential)
• Bar and hospitality experience, including handling food and drinks (desirable but not essential)

Working pattern is to be discussed at interview, please note there are 2 x 15 hour roles.

• 1 x role based at Cramlington Commnity Hub, NE23 6YB
• 1 x role based at Newbiggin Sports and Community Hub, NE64 6HG.

For an informal discussion about the role please contact: communityhubs@northumberland.gov.uk

Why choose us?

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.

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Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.