Damp, Mould and Disrepair Co-ordinator M526
Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.
Charnwood Borough Council in Leicestershire is searching for the latest member of the Repairs & Investment Section.
We are looking for a passionate individual who is customer focused, a team player and wants to help improve our local communities in Charnwood.
The Council is recruiting for a Damp, Mould, and Disrepair Co-ordinator – this is a Fixed Term Contract for 14 months.
You will play a lead role in the Damp & Mould Team as well as the Disrepair Team where you will be required to co-ordinate casework, collate information and monitor casework performance. In this role you will be able to demonstrate a high level of organisational skill as well as an ability to disseminate complex information. This will need to be demonstrated within the Councils existing processes and procedures and within the current legislative requirements for both Damp & Mould and Disrepair and will preferably include knowledge of Awaab’s Law and Disrepair Pre-Action Protocol.
With the ability to successfully work in partnership, you will ensure that our customers’ objectives around high quality, communication, and customer care are met. You will also ensure that set team objectives and key performance indicators are met.
The role requires the candidate to create, develop and administer systems and processes to record, track, action, and resolve damp, mould, and disrepair cases. Additionally, the role will require you to provide contract management support as well as responding to any customer queries, concerns, or complaints.
Our ideal candidate will have excellent organisational skills, be computer literate, work well within a team of like-minded individuals. If you enjoy working in a fast-paced environment, have a positive attitude and want to make a real difference to our customers every day, then we would like to hear from you!
The benefits of working with us:
- Agile working for many roles
- Generous annual leave of between 262.7 hours and 299.7 hoursof leave (depending on grade and length of service) inclusive of bank holidays
- Most services are closed over Christmas
- Opportunities for professional development linked to many roles
- Access to the Local Government Pension Scheme
- Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.
For further information, please contact Paul Geary (Principal Officer – Repairs) on 07751731234
No agencies please.
Salary range
- £34,434 - £36,363 per year