Facilities Maintenance Technician - £37,546-£42,084 + benefits

Job summary

We are currently looking for a Facilities Maintenance Technician to join our Infrastructure and Laboratory Services Function within the Corporate group.

This is a full-time opportunity, on a permanent basis. The role will be based onsite at our Science Campus in South Mimms, Hertfordshire.

Who are we?

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

The Corporate group consists of four key areas, all have key roles to play in supporting the Agency and enabling it to deliver its regulatory activities as effectively and efficiently as possible.

• Commercial

• Finance

• People team

• Infrastructure and Laboratory Services

Infrastructure and Laboratory Services (I&LS) are part of the Corporate Division and provide engineering and specialist staff to deliver a safe working environment for staff and in particular our specialist scientific facilities. They support the Agency work by having clear funded maintenance programmes to ‘patch and mend’ and money to invest in unique scientific facilities and a centralised support process to, where appropriate, deliver efficiencies, savings and value for money. The Division has three departments:

• Facilities & Laboratory Services – day to day running & support of sites, laboratories and other specialised facilities, security, catering, cleaning, waste and 10SC Liaison for 10th Floor

• Engineering – Management of engineering and infrastructure systems supporting the complex buildings, adhering to critical health and safety requirements and responding to alarms 24/7

• Specialist Project & Programme Management – of the Capital programme by providing Project Management / project engineering as required for: building alterations, lab refurbs including high containment, acquisition, installation and commissioning of new plant, equipment and digital IT and special programmes

Job description

What’s the role?

The post will be responsible for providing a building and grounds facilities service to ensure that the South Mimms Site (SMS) consisting of general and containment laboratories, production filling area, cold rooms and offices functions in compliance with the relevant legalisation and is part of the Facilities Team supporting the SMS.

The main responsibilities will include the day to day technical advice, support, assistance and resolution for facilities problems across the SMS and in particular in the Laboratories, High Containment, Clean Rooms and Production Areas to ensure that safe working practices are maintained.

In addition, this post will be expected to support and work as part of the wider Facilities and Laboratory Services Team to ensure that the SMS is operational 24 hours a day and provide supervision to staff, contractors and apprentices as required.

Key responsibilities:

• Manage the planned preventative maintenance programme for the specialist plant and equipment making sure the correct maintenance routines are set up and adhered to including management, coordination, training and supervision of both internal staff and contractors

• Investigate and respond to faults, and unscheduled tasks as they occur, on a priority basis, propose and implement solutions so that the SMS continues to function safely

• Make informed decisions and instigate and / or carry out the necessary actions to ensure that the equipment, stored items and site remains safe.

• Provide detailed technical support in maintaining, replacing and upgrading the facilities/buildings and other critical systems to ensure they are fit for purpose and when necessary either lead Project Teams or be part of Project Teams to deliver the required outputs

Person specification

Who are we looking for?

Our successful candidate will have the following:

• NVQ Level 2 or BTEC in facilities management/maintenance, or equivalent, Qualification and practical experience in a relevant environment. i.e. laboratories, production facilities and clean rooms

• Written communication skills – Strong ability to complete thorough risk assessments, method statements and SOPs in clear, concise accurate language.

• Competent in digital and technology including a range of software.

• Have extensive experience in a Facilities or Building Services environment maintaining facilities and building systems supporting laboratories or equivalent safety systems. Supervising Planned Preventative Maintenance to a schedule.

• Management of a range of safety critical systems including responsibility for writing, training and compliance with associated documentation (Risk assessments, method statements and SOPs).

Person Specification:

Method of assessment: A=Application, I=Interview

Behaviour Criteria:

• Changing and Improving (I)

• Managing a Quality Service (I)

• Developing Self and Others (I)

Experience Criteria:

• Ability to take responsibility for, and proactively pursue, continuous professional development, this includes gaining new skills outside of the core mechanical role; developing supervisory and project management skills. (I)

• Have extensive experience in a Facilities or Building Services environment maintaining facilities and building systems supporting laboratories or equivalent safety systems. (A, I)

• Ability to take responsibility for, and proactively pursue, continuous professional development, this includes gaining new skills outside of the core mechanical role; developing supervisory and project management skills. (I)

• Management of a range of safety critical systems including responsibility for writing, training and compliance with associated documentation (Risk assessments, method statements and SOPs). (A, I)

• Supervising Planned Preventative Maintenance to a schedule. (A, I)

• Ability to investigate complex problems, identify solutions and implement, calling on external expertise as required to ensure that the site continues to function 24 hours a day safely and in line with the relevant regulations (I)

Technical Criteria:

• NVQ Level 2 or BTEC in facilities management/maintenance, or equivalent; Qualification and practical experience in a relevant environment. i.e. laboratories, production facilities and clean rooms (A)

• Demonstrable facilities engineering knowledge and skills enabling autonomous and efficient work to a high standard. Thorough working knowledge of regulations relevant statutory and British standards and Codes of Practice, and safety regulations including: Gas, Fire, Asbestos, legionella, PUWER, PSSR, LOLER, COSSH & Manual Handling. (A, I)

• Written communication skills – Strong ability to complete thorough risk assessments, method statements and SOPs in clear, concise accurate language. (A, I)

• Competent in digital and technology including a range of software. (A, I)

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!

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Benefits

Alongside your salary of £37,456, Medicines and Healthcare Products Regulatory Agency contributes £10,851 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
• Privilege Leave: 1 day
• Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
• Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
• Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
• Civil Service Pension Scheme. Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on 0300 123 6666
• Flexible working to ensure staff maintain a healthy work-life balance
• Interest free season ticket loan or bike loan
• Employee Assistance Services and access to the Civil Service Benevolent Fund
• Eligibility to join Motoring , Boundless by CSMA
• Variety of staff and Civil Service clubs
• On-going learning and development

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

The selection process:

We use the Civil Service Success Profiles to assess our candidates, find out more here.

• Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.

• Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

• In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of: NVQ Level 2 or BTEC in facilities management/maintenance, or equivalent; Qualification and practical experience in a relevant environment. i.e. laboratories, production facilities and clean rooms

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.

If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.

Closing date: 30 March 2026

Shortlisting date: 02 April 2026

Interview date: 15, 16, 17 April 2026 (interviews will be on site at our Science Campus in South Mimms)

If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here.

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

• Laboratory-based roles working directly with known pathogens

• Maintenance roles, particularly those required to work in laboratory settings

• Roles that involve visiting other establishments where vaccination is required

• Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

Individuals appointed on level transfer will retain their existing salary and are responsible for ensuring they fully understand the financial implications of any potential move and the impact (if any) on their terms. If an individual is in any doubt, they should seek clarification before accepting a job offer.

Staff joining on promotion will receive up to a 10% increase of their current basic salary, or the pay band minimum, whichever is the greater.

The individual will not retain any allowances paid by the former department/Agency, unless there are special circumstances, such as a reserved right to those allowances on transfer.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk.

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact careers@mhra.gov.uk

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk

info@csc.gov.uk

Civil Service Commission

Room G/8

1 Horse Guards Road

London

SW1A 2HQ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : The Resourcing Team
• Email : Careers@mhra.gov.uk

Recruitment team

• Email : Careers@mhra.gov.uk

Further information

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact the Resourcing Team at Careers@mhra.gov.uk, in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk - info@csc.gov.uk - Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ