Family and Victim Engagement Officer

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Knowsley Youth Justice Service are currently looking for a skilled full time Family & Victim Intervention Officer.

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

The Team: Knowsley Youth Justice Service [YJS] is a skilled and exciting multi-agency team who wish to appoint a skilled full time Family & Victim Engagement Officer.

Knowsley YJS offers you the chance to make real changes to children and family’s lives in a dynamic and creative way. This role offers you an opportunity to work in a specialist field whilst being part of a committed and experienced team. We are a high-quality service that strives to support the complex needs of children and those harmed by their offending. We aim to create sustainable outcomes, and to help children go on to live crime free lives and to offer support and address the safety and wellbeing of those they have harmed.

Within the team are a wide range of professionals including specialist practitioners in health, mental health, education, substance misuse, police, probation, victim intervention and family intervention. This multi-disciplinary team allows Knowsley YJS to provide wrap around support for the children, families and harmed people we work with.

The role: As a Family & Victim Engagement Officer, you will play a key role in the delivery of family intervention and victim/ harmed person engagement underpinned by restorative practice. As a core member of the team, you will be responsible for the provision of services working with parents/ carers and victims/ harmed persons and a range of partners, undertaking assessments, the planning and delivery of 1-1 and group interventions. You will need to be creative in the way that you engage with families/ harmed people, supporting them to build on their strengths whilst having a strong understanding of the impact of exploitation, trauma, adverse childhood experiences and the impact of crime on individuals and communities.

You will work alongside the child /family / harmed people to build strength-based plans and interventions to support them and address their support needs, safety and wellbeing.

We work under the Youth Justice Board Case requirements including performance measures, local & national standards and Inspectorate frameworks. We ensure we are flexible in meeting the needs of the children, families and harmed people we work with, focusing on building positive professional working relationships to help facilitate and maintain change, support safety and wellbeing. The role will require you to balance a ‘Child First’ & ‘Victim First’ approach with public protection and understand restorative practice and contextual safeguarding.

You will need to have knowledge of current children’s and youth justice legislation, with a relevant qualification. Applicants must also demonstrate experience of working with partner agencies to support vulnerable children, their families or harmed people. Some weekend and evening work may be required.

A key aspect to the job is being confident in your communication skills and being able to understand your audience with the ability to develop positive trusting relationships which are essential to affect change.

Career progression and support:

We support all YJS practitioners in their professional development, affording opportunities to grow skill sets and progress on their career path.

Staff have regular supervision with their line manager, frequent professional development sessions and access to group or specialist supervisions for those complex cases discussions and reflection.

What the team say:

“I enjoy working for YJS because young people are at the heart of all the work we do. It is rewarding and I feel like I make a positive difference to the future of young people by helping them to understand their previous behaviours.” Rachel – Youth Justice Officer

“Knowsley YJS is a highly skilled, welcoming and supportive service to work within. It provides an opportunity for social workers to widen their skillset, and gain experience in completing specialised assessments and interventions using trauma informed approaches”. Jordan – Social Work Case Manager

“Knowsley YJS have created a great multi-agency environment to work in. As a seconded police officer and someone from an ‘outside’ agency I have felt part of the YJS team from day one.” Tony – Police Officer

“Knowsley YJS have been a wonderful team to work with, as the staff are so friendly, motivated, and dedicated to improving the lives of our local children and community!” Bryony – Educational Psychologist

May 23 HMIP inspection of Knowsley YJS says:

Knowsley are a ‘Good’ rated YJS with outstanding features.

“Staff and volunteers feel valued by managers and their peers, and we saw that the service promotes a culture of care and compassion both for its staff and for the children and families that it works with.”

All applicants must fully evidence how they meet each essential criteria to progress to the interview stage. It is really important that you are aware that applicants will not be selected for interview if they do not meet all required criteria.

Please note sponsorship is not available for this role.

For an informal discussion, please contact:

Catherine Johnson - Catherine.Johnson@knowsley.gov.uk 07766777681

Pam Long - Pamela.long@knowsley.gov.uk 07825117460

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. There is a requirement for you to attend your work base at least one day per week.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes.

Curious about how much a pension with Knowsley Council could be worth? Take a look at this public sector pension calculator to find out

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact: We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification. Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.

Closing Date: 19 July at 23:59pm