Housing Solutions Officer – Asylum Support

We are seeking a Housing Solutions Officer to provide specialist advice and support to asylum seekers and refugees residing in Ealing’s asylum accommodation. The role involves delivering housing options advice, supporting access to welfare benefits, and working with partner agencies to ensure residents receive holistic support.

Key responsibilities include leading on housing solutions within asylum support hotels, maintaining accurate records, and assisting residents who have been granted status in the UK to secure suitable accommodation.

The successful candidate will have experience in housing advice or casework, a sound understanding of relevant housing legislation, and strong communication skills.

This is an opportunity to contribute to the effective delivery of housing services for vulnerable residents in Ealing.

This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role. This requirement relates to Part 7 of the Immigration Act 2016.

You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.

We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.

Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.

We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.

Please note all applications will be determined on merit.

This role is subject to Ealing Council’s enhanced vetting process.

Closing date: Thursday 11 December 2025

Role profile