Planning Support Manager

Are you a proactive, organised and people‑focused leader who enjoys a fast‑paced, performance‑driven service environment?

We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects across the Planning Service, supporting the delivery of high‑quality developments, driving service improvements and helping shape an effective, customer‑focused planning support function.

What will you be doing?

• Leading and managing the Planning Support team to ensure high‑quality, timely and effective service delivery relating to the validation of applications.

• Overseeing performance management and staff development.

• Providing guidance, support and problem‑solving for staff and colleagues across the Planning Service.

• Contributing to service improvement projects, resource planning and the delivery of key performance indicators.

About you

As an ideal candidate, you will have:

• Knowledge and experience of the town and country planning system, particularly from a validation perspective.

• A degree or HND in management or a related discipline (a management qualification is desirable).

• Experience managing teams, allocating work and overseeing resources and budgets.

• Strong understanding of performance management and the use of computer information systems.

• Excellent communication skills, with the ability to engage confidently with customers, colleagues and elected members.

What can we offer you?

• A stimulating and supportive work environment

• Flexible working arrangements, including flexi‑time

• 26–29 days annual leave, rising to 34 days with 5 years’ local government service

• Employee well‑being programme

How to apply

For an informal discussion about the role and to find out more about East Herts Council’s ambition, please contact Martin Plummer - Service Manager Development Management and Enforcement (Martin.plummer@eastherts.gov.uk)

Closing date: 28 February 2026

We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.