Project Support Officer – Change Management

Project Support Officer – Change Management

Salary: P01- £41,133 – £43,680 per annum
Directorate: Resources | Service Area: Human Resources & Organisational Development (HR&OD)
Location: Newham Dockside, London E16 (hybrid working)
Contract type: Permanent

About Us

At Newham, we’re transforming how we work so we can deliver better, faster services for residents and colleagues—putting people at the heart of everything we do.

The Role

We’re seeking a detail driven Project Support Officer to provide high-quality, end-to-end support across change and transformation initiatives within HR&OD. You’ll help keep projects on track through robust coordination, documentation, data and stakeholder engagement. Key responsibilities include:

• Project coordination & governance: plan, track and maintain project controls, action logs and timelines; organise meetings and capture actions for effective follow-up.

• Methodologies & process: support delivery using structured project management approaches.

• Data & reporting: collate and analyse project metrics; produce concise reports for senior stakeholders and boards.

• HR policy support: provide consistent advice aligned to Council policies; contribute to HR toolkits (guidance, flow charts, template letters, intranet).

• Stakeholder engagement: build constructive relationships with managers, Trade Unions and HR\&OD colleagues; promote best practice and continuous improvement.

About You

You’ll combine strong organisational skills with a collaborative approach and the confidence to work across multiple stakeholders. We’re looking for someone with:

• Excellent communication skills, able to convey complex information clearly and confidently while building constructive relationships.

• Project delivery skills with attention to detail and resilience; capable of balancing competing priorities. https://onesourceict-my.sharepoint.com/personal/charanjit_bahra_newham_…{564FB957-B09F-4E0E-AB9A-1E32FB232242}&file=Project Support Officer - Change GLPC job description template (1).docx&action=default&mobileredirect=true&DefaultItemOpen=1

• Knowledge of HR policies, employment law and change principles, with the ability to give clear, practical advice. https://onesourceict-my.sharepoint.com/personal/charanjit_bahra_newham_…{564FB957-B09F-4E0E-AB9A-1E32FB232242}&file=Project Support Officer - Change GLPC job description template (1).docx&action=default&mobileredirect=true&DefaultItemOpen=1

• Data awareness and proficiency with MS Teams, Word and Excel; able to produce well structured reports.

• Qualifications/experience: Degree level or equivalent experience; PRINCE2 (or equivalent).

What We Offer

• A supportive, high impact HR&OD environment where your work shapes organisational change.

• Hybrid/flexible working and professional development opportunities.

• Competitive salary at Grade P01 and access to Council benefits.

https://onesourceict-my.sharepoint.com/personal/charanjit_bahra_newham_…{564FB957-B09F-4E0E-AB9A-1E32FB232242}&file=Project Support Officer - Change GLPC job description template (1).docx&action=default&mobileredirect=true&DefaultItemOpen=1

Please view JD here

closing date: 16th February 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.