Property Management - Senior Practitioner

Property Management - Senior Practitioner
£44,331 - £47,532 per annum

The purpose of this role is to effectively support a team of professional staff driven to ensure a high quality, customer focused tenancy management service to residents in temporary accommodation. This includes tenants within the Councils own housing stock, as well as accommodation provided by external partners with whom the Council has a tenancy management arrangement, such as Local Space.

Following a service re-design this role will report to the Property Management Services Manager, who currently oversees 10 housing professionals, including this post. You will need to be able to deputise in their absence, ensuring there is robust performance management and accountability across the service as we strive to deliver a supportive housing function that empowers residents to manage and maintain their accommodation. A strong background working with policy and procedures to align service delivery is highly desirable.

The Service will be responsible for ensuring effective tenancy management is in place, putting both resident empowerment and customer service at the forefront of its working ethos. With an expansion of the team comes a drive to become more customer focussed in our approach to case management working in partnership with our colleagues across services.

If you have a passion for driving service progression and making a difference to people lives by helping them with their accommodation we would love to hear from you. With a demonstrable background in housing management, awareness of relevant legislation, and desire to push the service forward, this role will be for you.

Please view JD here

Closing Date: 13th August 2025

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

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