Safeguarding Support Assistant

Job Description

Safeguarding Support Assistant (Independent Statutory Services, Assurance & Practice) | 11130 | Permanent Contract | Part-time 18.5 hours per week | £26,847 to £27,274 per annum, pro rata | Grade D | County Hall, Norwich

An opportunity to be part of an innovative team that makes a difference to the education and safeguarding of children in Norfolk. If you are committed to delivering excellent support as part of a busy team, then we would welcome your application.

The successful candidate will be expected to work across the Attendance, Children Missing Education and Education Safeguarding, Teams to support the effective delivery of the Local Authority’s statutory duties in these areas to promote the safeguarding and welfare of children.

The post holder will need to work on their own initiative and make decisions whilst working within the statutory framework and NCC procedures. We are looking for an enthusiastic and well organised individual who is efficient, motivated, personable and able to demonstrate a high level of accuracy and IT skills. The candidate must have excellent communication skills, demonstrate initiative, work collaboratively with other colleagues and be able to work under pressure and prioritise workloads.

Adaptability, flexibility, and a willingness to learn new skills, are key to this role.

As the postholder will be required to offer administrative support to the delivery of Operation Encompass at certain times, the post holder will be required to successfully complete an Enhanced DBS with Barred List Check.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

If you have any questions about this post, please contact Shelley Horne via email - shelley.horne@norfolk.gov.uk

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 23 September 2026 at 23:55

All other applicants closing date: 8 October 2026 at 23:55

About us

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.