Service Development Officer (Parking Services)

Are you a focused and enthusiastic team player who enjoys working with partners and contractors in a customer facing environment?

We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work across parking services, ensuring the facilities are properly maintained, customers are satisfied and contractors are properly monitored.

What will you be doing?

• Identify service improvements and repairs for both on street and off-street parking provision
• Monitor contractors and ensure improvement works are completed to a satisfactory standard
• Develop and maintain effective working relationships with partner local authorities (Stevenage, Welwyn-Hatfield and Herts County Council) and contractors
• Undertake additional project work as required to assist delivery of the East Herts Parking Strategy

About you

As an ideal candidate, you will have:

• Good knowledge of legislation and best practice in relation to parking and enforcement regulations
• Ability to use own initiative in problem solving and decision making
• Ability to build effective working relationships with colleagues and contractors
• Experience of having planned, prioritised and managed your own workload

What can we offer you?

• Opportunities for growth and cross- department working, learning new skills and service areas
• 26-29 days annual leave rising to 34 days with 5 years' local government service
• Usage of our e-fleet during business hours for business-related visits
• Employee well-being programme
• Employee events group
• Regular opportunities to socialise with other teams within the council
• Flexible working arrangements, including flexi-time
• Up to 50% working from home for eligible posts
• Free parking in our offices and select council owned car parks during business hours
• Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP)
• Local Government pension scheme
• Discounts at council-owned leisure centres
• Opportunity to network with colleagues across councils in Hertfordshire and the East Of England
• Professional environment where your career path really matters and your development is supported by the organisation

How to apply

For an informal discussion about the please contact Dominique Kingsbury on 01279 502026

Closing date: 31st May at Midnight.

Interviews will be held on: 9 & 10th June.

We as a council are ambitious. To find out more about our ambitions and what it’s like working at East Herts, hear from our employees on our careers site.

We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.

Find out more about our disability confident scheme.