Team Administrator (RP0067)

Team Administrator
(RP0067)

Starting salary £29,364pa with progression to £31,325pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)

37 hours per week (hybrid working)

Fixed term contract until November 2027


At the heart of every team is a highly motivated and skilled administrator providing high quality support to the wider service. We are looking for a Team Administrator to join our expanding Housing Repairs and Building Safety Team to help deliver the very best service to our customers.

The contract is fixed term until 24 November 2027 to provide resource during a secondment period.

You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, generous annual leave, discount to the council owned leisure facilities and much more. To see our full list of employee benefits visitMy Rewards – Career.

We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sectorpension calculator to find out.

Our COREvalues—Collaborative, Open, Responsible, Excellent—guide everything we do!

In this role you must have an eye for detail, have excellent customer service skills and be a confident and effective communicator. You will take responsibility for providing support within the team, collating, compiling and entering data from a range of sources, raising jobs on our housing system and transferring files from our contractor portal. You will be adept at switching priorities and delivering work to defined deadlines.

It goes without saying that you must be a competent administrator with experience of analysing and entering data. To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills.

We are on a journey of transforming the way we deliver our services to our customers. If you think you have the right skills and qualities, we’d like to hear from you.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

The post is hybrid with the expectation of attending the office at least two days a week, and to attend training and meetings. This will be more frequent during your training period.

Please note we do not offer sponsorship for employment in the UK.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early application is therefore encouraged.

We recommend downloading the role profile as this will not be available online once the vacancy closes.

Closing date for applications is 1 November 2026
Remote assessments will be held on 6 November 2026
Face to face interviews will be held on 11/12 November 2026



We are changing:
Welwyn Hatfield Borough Council (WHBC) is undergoing Local Government Reorganisation (LGR). If you are employed by WHBC on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes in local government we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.

To find out more, visit Devolution and Local Government Reorganisation – Welwyn Hatfield Borough Council