Technical Officer (Residential)

Are you enthusiastic, customer-focused, technically knowledgeable, with good communication skills and do you enjoy delivering high quality services to improve the condition of housing for our residents?

We are looking for someone like you to join our team!

If we are a good fit for you, you will have the opportunity to work within a supportive team on a wide range of housing cases, from disrepair and HMO licensing to harassment and illegal eviction.

What will you be doing?

• Responding to service requests and giving appropriate advice.
• Carrying out a range of inspections and investigations and encouraging landlords to remedy defects.
• Taking appropriate enforcement action where necessary.
• Bringing HMO’s up to standard and actively seeking out unlicensed HMOs.

About you

As an ideal candidate, you will have:

• A relevant qualification or experience with property and a working knowledge of the legislation and regulations relating to housing standards.
• The ability to deal with challenging situations using tact and discretion
• Excellent organisational skills, with the ability to work without supervision, prioritise work to meet deadlines
• Excellent written skills, with the ability to write schedules of work, summarise accurately and convey complex information

What can we offer you?

• Opportunities for growth and cross- department working, learning new skills and service areas
• 26-29 days annual leave rising to 34 days with 5 years' local government service
• Usage of our e-fleet during business hours for business-related visits
• Employee well-being programme
• Employee events group
• Regular opportunities to socialise with other teams within the council
• Flexible working arrangements, including flexi-time
• Up to 50% working from home for eligible posts
• Free parking in our offices and select council owned car parks during business hours
• Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP)
• Local Government pension scheme
• Discounts at council-owned leisure centres
• Opportunity to network with colleagues across councils in Hertfordshire and the East Of England
• Professional environment where your career path really matters and your development is supported by the organisation

How to apply
For an informal discussion about the role and to find out more about East Herts Councils ambition please contact Jane O'Brien, Residential Team Manager - Environmental Health on 01992 531494.

Closing date: 12th March 2026 at Midnight

Interviews will be held on:19th and 20th March 2026

So, if you’re looking to make a difference in East Hertfordshire as a Technical Officer (Residential), please apply via the button shown.

We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.