Technology Enabled Care Officer (Call Handler)

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.

Organisation

Kirklees

Directorate

Adults & Health

Service Area

Adults Social Care Operation

Hours

x1 28 hours

Number of Jobs

1

Location(s)

Huddersfield and surrounding areas

Position type

Permanent

Grade

Grade 6

Salary

28 hours - £20,639 - £21,999 (not including enhancement)

Enhancements / additional payments details

X1 7% for 28 hours

Advert Wording

The Technology Enabled Care Service (‘Tec Service’) offer a wide range of assistive technology, from traditional telecare devices such as an emergency pendant & Carephone, to smart technology which includes lifestyle monitoring devices and GPS location devices. We are an alarm receiving centre responding 24/7 offering support and intervention to individuals and their families, and carers. We work closely with other independent living and Health Services, ensuring a partnership approach is taken to delivering Adults and Health services.

The Technology Enabled Care team are committed to providing quality care and support services and do so in creative ways using assistive technology. We are looking for candidates who are equally as committed and passionate about making a difference to the lives of vulnerable adults in Kirklees.

Career progression:

Appointment will be made at grade 6, and progression to grade 7 will be subject to an application and assessment process.

Please note, possession of a full and valid driving licence and a car available for work is not essential criteria for the call handling role.

Jake Gomersall is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information. This job is subject to a DBS check at the appropriate level, please refer to the Job Description/Profile. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process. We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any supportcompleting an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email:jobs@kirklees.gov.ukor phone: 01484 221000 and ask for ‘Recruitment’. We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment. We encourage you to read our AI Guidance before submitting your application to ensure your supporting statements reflect your own authentic experience.

Closing date

08 October 2026, 11:55 PM

Important Information

Job profile/description

Tech Enabled Care Officer-Job Profile.pdf – 96KB

Additional document 1

Tech Enabled Care Officer - Call Handling Job Focuspdf.pdf – 86KB