Temporary Accommodation Housing Officer

Salary: £42,221 - £47,940

Grade: Level 3 Zone 2

Location: 5 Pancras Square N1C 4AG

Contract Type: 6 Months (Fixed Term) x 3

Hours: 36 Hours (Full Time)

Closing Date: Wednesday 11^th February 2026 at 23:59

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

What You’ll Be Doing

This is a dynamic and rewarding role within the temporary accommodation (TA) service, where you will be responsible for providing an enhanced, dedicated and proactive service for households in TA as the Council seeks to reverse the growing numbers of people living in temporary accommodation. The role is an integral part of transforming how we work with people in TA and is key in ensuring households are able to move on smoothly and successfully to suitable and stable homes, reducing the length of time our residents spend in temporary accommodation and the overall number of households in TA also.

You will be responsible for delivering a resident focused supportive service to our homeless households residing in TA. You will proactively explore and secure alternative housing options for residents, supporting them into more stable and settled homes – ensuring they are ready for such move-on; whilst also relieving the significant pressure that TA is placing on council budgets.

To view the Job Profile, please click HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11583604/file/documen…

All About You

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

We are seeking enthusiastic individuals who shares our ambition to make Camden the best place to live and work. You will have a strong commitment to providing a relational service, with the best outcomes for residents at the heart of your work. You’ll bring experience in housing or property management, as well as a deep understanding of the Housing Act 1996, welfare benefits, and tenancy sustainment. Proactive and solution-focused, you will act swiftly to address issues and ensure that services are accessible, transparent, and responsive to the diverse needs of residents. Above all, you will have a caring approach, valuing collaboration and inclusivity, and working with the team to ensure that no one is left behind.

We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us, watch our video here.

What We Offer

At Camden, you’ll receive a host of benefits including:

• 27 days annual leave for new starters, rising to 31 days after 5 years
• Local Government Pension Scheme
• Flexible working opportunities;
• Interest free loans
• Access to our incredible staff networks
• Career development and training

• Wellbeing support and activities
  
  Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.
  
  Inclusion and Belonging
  
  At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click here for more information on our commitment.
  
  Asking for Adjustments
  
  At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.
  
  Please contact us on 020 7974 6655, at resourcing@camden.gov.uk or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you.
  
  Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.