Emotional and Mental Health Triage Co-Ordinator

Brighter Futures for Children

Children’s Single Point of Access Team

£27,269 - £32,654 per Annum

About us

Brighter Futures for Children is a not-for-profit company, owned by, but independent of, Reading Borough Council. Although we are independent, we are very much part of the Reading Family. Our people enjoy all of benefits as other Council employees including membership of the Local Government Pension Scheme and continuous service.

 

We work closely with partners in the local community and key organisations including Reading Borough Council, policy, public health and voluntary groups. We are responsible for the delivery of children’s social care, early help & prevention, education services (including SEND). This also includes fostering and adoption, the Youth Offending Service and traded services with schools.

 

Our main aim is to protect and enhance the lives of the children of Reading. We help families find long-term solutions to ensure children lead happy, healthy and successful lives.

About the role

 

We have an exciting opportunity for you to join our Children’s Single Point of Access Team within the Emotional and Mental Health Triage Service.

 

We are seeking a dedicated and organised Triage Coordinator to support the delivery of Reading’s new Emotional Health Triage for children and young people. This pivotal role acts as the first point of contact for emotional health referrals, ensuring that children and families receive the right support at the right time. You will be responsible for logging and progressing referrals, gathering key information from families and professionals, and coordinating multi-agency input to inform next steps. You’ll also organise weekly triage meetings, monitor case progress, and maintain accurate records. This is a fantastic opportunity to make a real difference in the lives of young people by streamlining access to emotional health services and reducing duplication across systems.

Our offer

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

 

A competitive salary alongside a range of benefits including:

• Local Government Pension Scheme with generous employer contribution
• Incremental holidays starting with 26 days plus public holidays (rising to 33 after 10 years’ service)
• Discounted Child Care (on site nursery)
• Cycle to work scheme.
• Season train ticket loans
• Salary Sacrifice Car Lease Scheme
• A range of local shopping discounts

  

Inclusion and Diversity

We want Brighter Futures for Children to be a great place to work and to ensure that our children, young people and families are represented in leadership roles and positions of power. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking.

 

We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our children, young people and families so that equalities and justice remains at the heart of everything we do.

 

Asking for Adjustments

Brighter Futures for Children is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.

 

If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please let us know.

 

We recommend applying early, as the advert may close before the stated deadline if a high volume of applications is received.

 

Closing date: 13 July 2025

Interview date(s): 21 July 2025 and 23 July 2025

We look forward to hearing from you!