Senior Support Coach [Female Only]

Job Title: Senior Support Coach

Location: Brixton 

Salary: £28,600

Shift Pattern: 37.5 hours per week Monday to Sunday on either 8 or 13.5 hour shifts, on a rota. Working hours can include 08:00 - 21:30, 08:00 - 16:00, and 13:30 - 21:30. You may be required to work flexibly around these hours including weekends, evenings and bank holidays dependent on the rota.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

About the role

As a Senior Support Coach, you will play a pivotal role within the service, supporting the Management team to deliver to service KPIs. You will lead by example, supporting the wider team through mentorship and sharing expertise to empower the wider team to achieve their personal and work related objectives. As a Senior in this post, you will act as a point of contact for the wider team, providing specialist support, advice, and guidance to them for their daily challenges.

the team at HerStory House forms as part of the Offender Personality Disorder (OPD) pathway. They deliver services for women in the criminal justice system who are deemed as high risk, and likely to meet the criteria for personality disorder. The service offers specialist accommodation to high risk/high need women who require intensive support to overcome barriers to resettlement and progress towards independent living in the community. You will form as part of the frontline care and support team, providing support to our residents to help them overcome their personal barriers, and gain greater independence. There may be levels of support required with substance use and harm reduction. You will support the management team with managing the rota and carrying out other ad hoc tasks.

About you

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support women who have been in the criminal justice system and may meet the criteria for personality disorder. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. You will need:

• Due to the nature of this service, all applicants are required to be female.
• Knowledge/understanding of Offender Personality Disorder
• Ability to provide specialist support to colleagues and other teams on support coach responsibilities and supporting our residents with varying challenges
• Ability to be proactive and use initiative to resolve challenges
• Experience in housing and move on support
• Experienced in facilitating activities which promote recovery and skills development
• Knowledge of trauma-informed care, safeguarding practices, and psychologically informed environments
• Experience in Drugs Management and supporting individuals with substance misuse issues, including harm reduction strategies
• Experience in crisis management and conflict resolution
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.