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Resolution Lead Officer £42,771 - £45,750 In this critical role, you won’t just respond to complaints and Member enquiries, you’ll play a key part in ensuring our responses are&nbsp;consistently high-quality, resident-focused, and aligned with our values&nbsp;. Working closely with colleagues, supporting the organisation to learn from feedback, improve performance, and reduce repeat complaints. You Will <ul><li>Conduct thorough, fair investigations into complaints received within the Environment &amp; Sustainable Transport directorate</li> <li>Ensure all responses meet corporate QA standards: clear, empathetic, evidence based and timely.</li> <li>Identify service trends and root causes through complaint insights and contribute to action planning that improves outcomes for residents.</li> <li>Work with teams across the council to embed a culture of continuous improvement and shared learning from complaints and enquiries.</li> <li>Support performance monitoring and help develop directorate-level improvements that align with our wider Resident Experience goals.</li> </ul> We’re Looking For Someone With <ul><li>Proven experience investigating complaints, including complex or escalated cases</li> <li>A commitment to quality – with the ability to assure, challenge and improve the standard of written and verbal responses across teams.</li> <li>Excellent communication and collaboration skills, capable of engaging staff at all levels and keeping residents at the centre of everything.</li> <li>A proactive, solutions-focused approach with a genuine interest in improving services through feedback.</li> </ul> Please view JD here Closing date 28.11.25 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Resolution Lead Officer

We’re looking for a highly organised and proactive Development Support Officer to join our London North Delivery Team. In this role, you’ll provide essential administrative support to both the Delivery and Land &amp; Partnerships teams, helping to deliver a multi-tenure development programme. You’ll play a key part in coordinating documentation, managing data, and supporting internal processes that contribute to the success of our development projects. You will need to work collaboratively across internal Peabody teams to help us deliver an excellent experience every time to every customer. You will be required to attend our offices a minimum of 2 days per week and on some occasions, there may be a requirement for out of hours working to support the team at planning exhibitions, consultant events and resident meetings. What you'll doOn a day-to-day basis, you’ll manage a variety of administrative tasks including maintaining trackers, risk registers, scheme summaries, handover plans and processing/recording invoices. You’ll support the preparation of reports, grant submissions, and compliance documentation, and ensure accurate data entry across systems such as Pamwin and QL. You’ll coordinate meetings, manage diaries for senior leaders, and help with minute-taking, mail merges, and presentations. You’ll also liaise with internal and external stakeholders, support procurement and tender processes, contribute to the smooth handover of scheme information across the business and act as a contact for post-occupation queries. Your role will be key in ensuring our development projects are well-documented, compliant, and delivered efficiently.What you'll need<ul><li>Strong IT skills, including advanced ability in Microsoft Office and document storage systems such as SharePoint. </li><li>Excellent organisational and time management skills, with the ability to manage multiple deadlines, some of which could be at short notice.</li><li>Strong communication skills and attention to detail, with experience in minute-taking and stakeholder liaison.</li><li>An initiative-taking, flexible and positive approach with a commitment to continuous improvement and excellent customer service.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Tuesday 2nd December We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Peabody

Development Support Officer 

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1124/EA_to_Cengo__maternity_cover__Job_description_-_November_2025.pdf" target="_blank">EA_to_Cengo__maternity_cover__Job_description_-_November_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1125/APPROVED_BCN_Staff_Benefits_-_January_2023__TOV_.pdf" target="_blank">APPROVED_BCN_Staff_Benefits_-_January_2023__TOV_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1126/APPROVED_How_to_Apply_for_a_BCN_Vacancy_using_a_CV_and_Supporting_Statement_-_January_2023__TOV_.pdf" target="_blank">APPROVED_How_to_Apply_for_a_BCN_Vacancy_using_a_CV_and_Supporting_Statement_-_January_2023__TOV_</a></li>
</ul>

Please apply online via the link provided.



About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.&nbsp;
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.&nbsp; 
About the role
As part of a large, newly aligned and dynamic engagement directorate, you’ll be supporting the chief engagement officer (CengO) and engagement directors’ key priorities at a formative time for the charity in delivering to our bold new strategy and income and awareness growth. Supporting the CengO’s time, projects, communications and external and internal relationships, you’ll be a key connector cross-organisationally on CengO’s behalf in order to support this progressive time for the directorate and charity. In particular, you will provide exceptional stakeholder management support for the CengO and wider team launching and progressing the £50m campaign and campaign board.
This is a 12 month fixed term contract.&nbsp;
About you
You’ll be a pro-active, perceptive individual who has experience of executive assistant support for director or chief level. You’ll have a high attention to detail, the ability to work independently, at pace and communicate well across teams at all levels. You’ll be able to quickly and effectively build key relationships internally and follow up in order to best support the CengO, director team and their priorities in delivering to an ambitious strategy and time of growth.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. &nbsp;&nbsp;
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please email <a href="mailto:Recruitment@breastcancernow.org" target="_blank">Recruitment@breastcancernow.org</a>
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 10am on Monday 24 November 2025
Interview date Tuesday 2 December 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Executive assistant (maternity cover)

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Business Support Officer Salary £32,535 – £33,987 per annum&nbsp; One year Fixed Term Position – ONLS- Beckton Globe Adult learning Our Vision Newham is a borough with a radical vision to build a better and brighter future. We are a diverse and aspirational place. By putting people at the heart of everything we do, we aim to enable all our residents to reach their potential and thrive. The Role Are you organised and take pride in your work? Do you want to make a difference to the lives of residents within Newham? If yes, we have the perfect role for you! We are seeking to recruit on a one-year fixed term, &nbsp;a Business Support Officer to join our exciting and challenging Business Support Service, to help play a key role in achieving positive outcomes for residents of Newham. We seek&nbsp;an individual who share our vision and can positively and enthusiastically contribute to the continuous improvement of the Business Support Service and Newham as an organisation. Business Support provides administration to a wide range of services across the Council including Housing, Environment, Children’s and Adults’ services. As a member of Business Support, you will be part of a busy administrative team working within our ‘Operational hub’ carrying out a wide range of business processes to support our internal and external service partners. Working together to achieve our vision and make our service as efficient and effective as possible. About You We are looking for people who have a wide range of skills and experience including: <ul><li>Highly adaptable to changes in work priorities and meet tight deadlines</li> <li>Emotionally resilient</li> <li>High level of oral and written communication skills</li> <li>An ability to work on own initiative and organise own workload</li> <li>Methodical and logical thinkers</li> <li>Able to work across a broad range of administrative and clerical tasks.</li> <li>Excellent IT literacy</li> <li>A flexible and adaptable approach to work and being a team member.</li> </ul> In return, we offer an excellent opportunity to develop new skills, learn about a range of council services and to be part of a large organisation that makes a real difference to our local community. Please view JD here Closing date:14.11.25 The Council reserves the right to close adverts early if there is a large response.&nbsp; IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

Business Support Officer  - Beckton Globe

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A recruitment pack/application form can be obtained by contacting:
Carla Baverstock-Jones Email: <a href="mailto:carlac@hotmail.co.uk" target="_blank">carlac@hotmail.co.uk</a> Tel: 07952642991



This vacancy is being advertised on behalf of Winkfield Parish Council.
Winkfield Parish Council is seeking to appoint an innovative, forward thinking, and proactive Parish Clerk &amp; RFO to not just lead the Council in achieving its targets and aspirations but to be a key part of the Council.
Applicants must demonstrate relevant experience, a track record of achievement, and a strong commitment to public service. They should be highly motivated, community-focused, and possess excellent managerial, communication and organisational skills.
The Parish Clerk is the Proper Officer of the Council and as such is under a statutory duty to undertake the general functions of the Council, including the provision of advice to Councillors, preparation of meeting papers, delivery of projects/events, staff management, and to ensure the successful operation of the Council’s facilities/amenities.
Candidates should have a sound knowledge of local government law and procedures. A certificate in Local Council Administration (CiLCA) qualification is desirable, or a willingness to work to attain this within a reasonable timeframe. Consideration to support training to achieve this will be available to the successful candidate.
The Parish Clerk has ultimate responsibility for all financial records, and the administration of the Council’s finances.
Attendance at evening meetings and occasional weekend events will be required, with recompense provided in accordance with Council policy.
Winkfield Parish Council is committed to Equality of Opportunity and will actively welcome applications from all sections of the community

Bracknell Forest Council

Parish Clerk & RFO (Responsible Financial Officer)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0547/Registrar_JD_PS_Oct_2025.pdf" target="_blank">Registrar_JD_PS_Oct_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0548/Candidate_Pack_-_Communities_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_Communities_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please include a personal statement with your CV specifying why you are applying for this vacancy.&nbsp;



We have a fantastic opportunity for a Registrar on a part-time, permanent basis for 22.5 hours per week to join our Registration Service Team.&nbsp;
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and this role is predominately office based.
<h3>About you...</h3>
As a Registrar, you will undertake a wide range of duties to support the smooth running of the department and provide cover for colleagues when needed.
We are looking for someone who is committed to delivering a high-quality, customer-focused frontline service - whether by phone, email, or in person. You will have excellent communication skills and the ability to work under pressure is essential. A high degree of accuracy and attention to detail is vital in your day-to-day responsibilities.
You will be a team player with strong collaborative and organisational skills, confident using IT systems, and capable of recording information accurately while identifying and questioning any anomalies.
There will also be opportunities to work additional hours on weekends, on a rota basis, to conduct a variety of ceremonies. Additional payments will be made for these duties.
<h3>About the team...</h3>
We are a small, vibrant and forward-thinking team, that provides both the statutory and non-statutory services of all aspects of registration.
We are based primarily at Time Square, but travel to all our licenced venues within Bracknell Forest to conduct ceremonies.
<h3>Key responsibilities...</h3>
This role places you at the heart of significant life events, including registering births, deaths, and marriages, as well as conducting ceremonies across the borough. These are in line with the requirements set out in legislation and good practice.
You will be responsible for the delivery of all statutory and non-statutory services.
You will work with the wider registration services team to develop and promote the registration service to maximise growth and income.
<h3>Our benefits...</h3>
<ul>
<li>25 days* annual leave increasing to 28 days* after 3 years’ continuous service, with the opportunity to buy up to 10* and sell up to 5 days*.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Paid employee volunteering scheme.</li>
<li>Local government pension scheme, with life insurance cover.</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
</ul>
*(pro rata for part time)
<a href="https://www.bracknell-forest.gov.uk/jobs/staff-benefits" target="_blank">Find out more about all our benefits </a>or see the candidate pack.
<h3>Our values...</h3>
At Bracknell Forest Council <a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values </a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments. </a>
<h3>Interview date</h3>
Interviews will be held on Tuesday 9th December 2025.&nbsp;
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?</h3>
For an informal discussion or to ask any questions about this role, please contact:
Sharon Leaver, Superintendent Registrar
&nbsp;Tel.: 01344 352000
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Part time Registrar (22.5 hours per week)

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Business Administration Apprentice 
Location: Enfield, Greater London, UK 
Salary Range: Level 3 £25,996 
Contract: Full-time, Fixed Term up to 24 months 
Working Week: Full time, 36 hours per week including training. 
Entry requirement: Candidates must have an English and Mathematics GCSE at grade 4 or higher or equivalent. You will be asked to provide evidence of Maths and English certificates. 
About Enfield Council: Join our award-winning borough and contribute to a community with a rich history and a bright future. At Enfield Council, we invest in our people and provide a platform for you to grow, innovate, and make a tangible impact. 
The Role: We are seeking a dedicated Business Administration Apprentice to support the seamless operation of our council services. This role is pivotal in ensuring that our internal processes run efficiently, enabling us to serve our community effectively. A positive attitude and the ability to maintain direct contact with residents are paramount. 
Key Responsibilities: 
 
 - Direct contact with residents: Act as the first point of contact for Tenants and Leaseholders, addressing their concerns and fostering a supportive relationship. 
 - Liaising with teams: Work collaboratively with other teams to seek resolutions to issues raised by residents, ensuring a coordinated approach. 
 - Administrative support: Provide administrative support across various departments, including housing and property management. 
 - Meeting coordination: Organize meetings, agendas, and take minutes for committees focused on tenancy and leasehold issues. 
 - Record maintenance: Maintain and update records and databases for Tenants and Leaseholders. 
 - Customer service: Handle enquiries and provide excellent customer service to our Tenants and Leaseholders, reflecting a positive and proactive attitude. 
 
Flexible Working Arrangements: 
 
 - Adaptability to customer demand: The role requires flexibility to ensure we meet customer demand effectively. This may include the occasional evening or weekend work. 
 - Work-life balance: We are committed to providing a work environment that supports work-life balance and accommodates the diverse needs of our staff. 
 
Requirements: 
 
 - An interest housing or local government context. 
 - Strong organizational and planning skills. 
 - Excellent communication and interpersonal abilities. 
 - Proficiency in MS Office and database management. 
 - Ability to work independently and as part of a team. 
 - Commitment to public service and community development, especially in relation to Tenants and Leaseholders. 
 
Benefits: 
 
 - Competitive salary package. 
 - Opportunities for professional development. 
 - Supportive and inclusive work environment. 
 - Comprehensive staff benefits program. 
 
Apply Now: If you are passionate about making a difference in the lives of our residents and possess the skills we’re looking for, we would love to hear from you. Please submit your application by [closing date], including your CV and a cover letter addressing the essential criteria. 
For more information about the role and to apply, please visit our careers page. 
Enfield Council is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 
Contact Details - 
If you would like to know more about the role, please contact Jim Dunn on 02081321014 for an informal discussion or to arrange a visit to the team. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Business Administration Apprentice

Job Title: Business Support Team Leader - Inclusion, Skills &amp; Education Starting Salary: £42,839 opportunity to progress to £47,181 per annum per annum (pro rata for part time) Hours: 37.0 Location: Stevenage Contract Type:&nbsp;Permanent Directorate: Resources<h4>About the team</h4>Our Business Support Service is looking for a Business Support Team Leader who will be responsible for overseeing and coordinating the work for of a specific service area or directorate.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>The Team Leader will:<ul><li>Be responsible for overseeing delivery of business support functions to services within the (CS) Spoke which includes line managing 7 Business Support supervisors responsible for 50+ business support staff.</li><li>Set longer term work priorities within the CS Inclusions, Skills &amp; Education area</li><li>Work closley with the Business Support CS Spoke Manager to plan and align support to all services maintaining management responsbilities in terms of setting standards and ways of working to drive consistency of approach and offer</li><li>Challenge existing practices, champion change and act as a role model for managers and staff.</li><li>Project planning to deliver results across a range of project and areas.</li><li>Be responsible for the management of diverse workloads, with multiple deadlines and customers.</li><li>Manage use of complex systems and processes and coach others to use them for best results.</li></ul><h4>About you</h4>Essential:<ul><li>Typically, you will be degree qualified (or vocational equivalent) plus you will have several years’ experience in a similar role or significant vocational experience, demonstrating development through involvement in a series of progressively more demanding relevant roles.</li><li>Previous line management experience</li><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Previous ability to ensure deadlines are met with high accuracy in written correspondence</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan the work priorities of teams over a longer term, as well as short term</li><li>Enthusiasm and pride in your work are qualities we welcome.&nbsp;</li><li>Experience in notes and minute takin</li><li>Previous experience in research and recommendation reports</li></ul>Desirable:<ul><li>Experience in delivering training</li><li>Experience in dealing with complaints</li><li>Experience and understanding of HR policies and procedures.</li><li>Project planning &amp; delivery</li><li>Change Management experience</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS11 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contactJodi OSullivan: <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>for an informal discussion about the role.Interview Date: 24 November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Business Support Team Leader - Inclusion, Skills & Education

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0356/2456_Business_Support_Officer_-_Travel_Assistance_JD.pdf" target="_blank">2456_Business_Support_Officer_-_Travel_Assistance_JD</a></li>
</ul>





Salary range: £34,998 - £37,134 p.a. inc. London weighting Contract: Permanent&nbsp; Hours of work: 36 hours per week Location: Civic centre and other locations from time to time
Make a positive difference to the lives of children and young people &nbsp;
Brent Council is looking for two passionate Business Support Officers (Travel Assistance) who want to make a difference to the lives of children and their families.
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
These positions present an exciting and rewarding opportunity to contribute to the agenda by supporting the operation and delivery of Travel Assistance in Brent.&nbsp;
The Post
Provide efficient and professional day to day administrative support to the Travel Assistance Team and the Children, Young People and Community Development department. Provide comprehensive administrative and business support to ensure the smooth operation of the Access to Education and Travel Assistance service and the department.
The Person
This is a front line and demanding role that can make a positive contribution to the services that Brent provides for its community. The successful candidates will be resilient and solution focused, but also passionate about delivering excellent outcomes to children, young people and their families that really make a difference to their lives.
Our Offer to You In addition to your salary, you will also get to enjoy the following benefits:
• &nbsp; &nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service • &nbsp; &nbsp;Very generous employer pension contribution • &nbsp; &nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) • &nbsp; &nbsp;A wide range of family friendly policies such as parental leave • &nbsp; &nbsp;Access to affordable parking nearby • &nbsp; &nbsp;Access to our Zipcar scheme&nbsp; • &nbsp; &nbsp;Access to our Employee Assistance programme for free confidential counselling • &nbsp; &nbsp;Season ticket loan for public transport • &nbsp; &nbsp;Cycle to work scheme and good onsite facilities • &nbsp; &nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.
Closing date: 16 November 2025 (23:00)
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.&nbsp; &nbsp; The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. &nbsp; Brent has a positive approach to flexible working.&nbsp; &nbsp; As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on &nbsp;<a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a>&nbsp;

Brent Council

This is Brent

Business Support Officer

Job Title: Registration Officer Starting Salary: £31,537 opportunity to progress to £34,434 per annum (pro rata for part time) Hours: 14.5,Wednesdays and Fridays Location: Hatfield Contract Type: Permanent Directorate: Resources<h4>About the team</h4>An exciting opportunity to join the busy team of Registrars at Hatfield Register Office. We are looking for a highly motivated, enthusiastic and organised person to join us in delivering this vital service to the people of Hertfordshire.<h4>About the role</h4>The role involves registering key life events such as births, deaths and marriages. It also involves taking notices of marriage and conducting Marriages and Civil Partnerships, both in the register office and at licenced venues in the area.You will be working in a busy office with a schedule of face-to-face appointments with members of the public. You will need to use excellent communication skills to extract key information and ensure the accuracy of the data recorded. You will also need strong presentation skills in order to be able to conduct ceremonies ranging from intimate celebrations to those with hundreds of guests.There may be an opportunity to join the weekend ceremonies team and be paid sessional fees for weekend ceremony work.Excellent interpersonal and presentation skills are essential. A good standard of general education is required, but previous experience is not essential as full training will be given to the right candidate.<h4>About you</h4>Essential:<ul><li>Ability to understand complicated and detailed legislation, rules and procedures and interpret them to customers in emotional and sensitive situations.</li><li>Administrative skills – Must be able record facts and figures accurately,</li><li>Good standard of English and numeracy and the ability to write legibly and to spell correctly</li><li>Good ICT skills – proficient in the use of MS Teams, Word.</li><li>Good Organisational Skills – Ability to organise the work efficiently.</li><li>Good Planning Skills – ability to plan your day, week as necessary.</li><li>Attention to detail methodical approach</li></ul>Desirable:<ul><li>Strong public speaking skills</li><li>Ability to work effectively as part of a team.</li><li>Registration experience with a sound knowledge of registration Law.</li></ul>This is an excellent opportunity for anyone with a commitment to delivering key life events to the most exacting standards at times of the greatest significant to our customers. &nbsp;We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Regulatory Services, level REG8 job profile. Please locate this via:Job profiles - Regulatory servicesTo hear more about this opportunity please contact Danielle Lewis, <a href="mailto:danielle.lewis@hertfordshire.gov.uk" target="_blank">danielle.lewis@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Registration Officer

Job Title: Business Support Supervisors Starting Salary: £34,434 opportunity to progress to £37,280 per annum (pro-rata for part-time) Hours: up to 37 hours Location: Hertfordshire Office Base East - Stevenage, West - Apsley Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service?  Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments.Our Business Support Service is looking for Business Support Supervisors who will be supervising a team within the Business Support service.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.We have the following vacancies:Children's Services - Child Protection Conference - Stevenage 37 hours -12 months Fixed Term/secondment - Maternity cover for more information contact <a href="mailto:Ian.Drummey@hertfordshire.gov.uk" target="_blank">Ian.Drummey@hertfordshire.gov.uk</a>Children's Services Family Safeguarding East - Stevenage 37 hours Fixed Term/Secondment until December 2026 for more information contact <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a>Adult Care Services - Safeguarding 18.5 hours - Covering both Stevenage and Apsley for more information please contact <a href="mailto:michele.blackaby@hertfordshire.gov.uk" target="_blank">michele.blackaby@hertfordshire.gov.uk</a>Adult Care Services - Integrated Discharge Service Team - West - Apsley/Watford General Hospital - 37 Hours please contact <a href="mailto:michele.blackaby@hertfordshire.gov.uk" target="_blank">michele.blackaby@hertfordshire.gov.uk</a> <h4>About the role</h4>Business Support Supervisors will:<ul><li>Be responsible for managing a team of business supporty staff to deliver Business Support activities and quality assure their work</li><li>Allocate work within the team based on requests from the Directorate or line manager</li><li>Proactively solve issues within the team, especially related to resource allocation and demand management, and escalate as needed</li><li>Support complex Business Support activities for the Directorate, particularly cross-council tasks, leveraging expereince and knowledge</li><li>Support career development of Senior Support Officers and Support Officers</li><li>Line manage both Senior Support Offiicers and Support Officers</li></ul><h4>About you</h4>Essential:<ul><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment</li><li>A proven track record of establishing and improving business processes.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Knowledge of key legislation linked with Children's Services</li><li>A strong background in finance.</li></ul>Desirable:<ul><li>Recognised vocational qualification or degree qualified.</li><li>Experience in the administration of meetings and taking notes actions would be beneficial.</li><li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li><li>Understanding of HR processes and procedures would be beneficial.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS9 job profile. Please locate this via:Job profiles: Business support servicesInterview Date: to be confirmed Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Business Support Supervisors

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9559/Contracts_Officer_Job_Description.pdf" target="_blank">Contracts_Officer_Job_Description</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an excellent opportunity available for a Contract Officer to join our motivated Children’s Services Team here at Wokingham Borough Council, on a full time, permanent basis.
As the Contracts Officer, you will play an important role in supporting the team to follow our Contract Management Framework. You will handle key tasks to ensure contracts are managed effectively and efficiently, while providing timely and helpful support to both colleagues within the council and external customers.
This role sits within the Children’s Strategy, Transformation and Commissioning Team, which plays a central role in transforming the way services (internal and external) are designed based on local needs, commissioned, delivered, and monitored in order to deliver quality services and improved outcomes.
Commissioning is all about the most effective and efficient way of using all the available resources to improve outcomes for children, young people, and their families!
Benefits: 
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐ A generous annual leave entitlement of 28 days (rising to 33 days after 5 years continued local government service), plus Bank Holidays
⭐ An excellent local government pension scheme
⭐ Use of a free onsite gym (located at Shute End office)
⭐ Salary sacrifice car &amp; cycle to work schemes
⭐ A range of local &amp; lifestyle discounts
⭐ An employee assistance programme including 24/7 wellbeing helpline
⭐ And much more
Key responsibilities
- To undertake the core administrative activities for contract management including issuing contracts to Providers, overseeing provider due diligence checks, managing communication with providers when notifying of changes to contracts, managing requests and coordinating arrangements required in relation to new contracts and changes to existing contracts. - To support the delivery of the Contract Management Framework for Children’s Services. - Act as Contract Lead for contracts under the responsibility of the Strategy, Transformation &amp; Commissioning team with an annual value of c.£20,000 or less, undertaking day-to-day contract management and supplier relationship management activities throughout the contract lifecycle. - To provide specialist/professional contract advice and recommendations within specific parameters, to support informed decision making.
Candidate requirements: 
- Good standard of education, including excellent literacy and numeracy skills – GCSE Maths and English. - Experience of assisting in delivering change particularly in relation to process improvement. - Experience of writing effective briefings and strategic documents. - A thorough understanding of contracts, including key clauses, compliance requirements, and the ability to interpret and apply contractual terms to ensure effective service delivery and risk management.
Our area: 
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
If you’re interested in this exciting opportunity, click the link below and apply today!
Alternatively, to find out more or to arrange an informal discussion, please contact Carey Tulloch&nbsp;<a href="mailto:carey.tulloch@wokingham.gov.uk" target="_blank">carey.tulloch@wokingham.gov.uk</a>
Closing Date: Sunday 23rd November 2025, 11pm
Interview Date: TBC
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.&nbsp;
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Contracts Officer, Children's Services

Job Title: Business Support Officer Starting Salary: £25,583 opportunity to progress to £28,412 per annum (pro-rata for part-time) Hours: up to 37 hours per week Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.This is an opportunity to work with teams who are committed to changing the lives of children and families in Hertfordshire and you will be a key in supporting this work. This could be of interest to someone who is keen to start working within Children's Services and would like opportunities to see the work of teams firsthand and build their knowledge and skills to progress their careers.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services, and a DBS may be required in these settings.Some of the roles will not be office based but maybe in the Hosptial Teams or Supported Living Units.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Growth &amp; EnvironmentYou’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.<h4>About you</h4>ResourcesYou’ll be supporting services across our Resources Directorate, such as our Libraries and our Property Services, undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contactLegalYou’ll support Legal teams across Commercial, Property, AEH, CLU, Dispute Resolution, and Environment, handling confidential matters and acting as a first point of contact. Duties include minute-taking, filing, scanning, bundling court documents, preparing engrossments, and binding contracts. Legal Services follow strict standards set by the Law Society, SRA, Lexcel, and HCC policies. Accuracy and meeting deadlines are essential to prevent data breaches.We currently have the following vacancies:Childrens Services&nbsp;1 x Full time, Stevenage1 x Full time, Hemel Hempstead, Office Base 5 days a week Essential:<ul><li>Experience in minute or note taking</li><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li></ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li></ul>This job role is within the, level 6 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy at a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Job Title: Senior Business Support Officer Starting Salary: £27,694 opportunity to progress to £31,022 pa (pro-rata for part-time) Hours: up to 37 hours Location: Hertfordshire, Main Office Bases - East, Stevenage, West, Apsley Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised Business Support Senior Officers who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings. Some of the roles will not be office based but maybe in the Hosptial Teams or Supported Living Units.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Hertfordshire Fire &amp; Rescue ServiceYou’ll be supporting the teams in the Hertfordshire Fire Stations. Key duties include inputting overtime and on-call payments to HCC’s payroll system, managing the supply of uniform and PPE on behalf of operational staff, making and receiving telephone calls on behalf of the Fire Service, finance support with station budgets and purchasing, and providing information as a first point of contact. You will be expected to manage team commitments avoiding scheduling conflicts and deal with all general matters including correspondence, invoices, and timesheets according to local procedures.<h4>About you</h4>Growth &amp; Environment You’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.ResourcesYou’ll be supporting services across our Resources Directorate, such as our Libraries and our Property Services, undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contactLegal Services You’ll be providing business and administrative support to the Legal teams comprising of Commercial, Property, Adult Education &amp; Health (AEH), Child Litigation (CLU), Dispute resolution, and Environment. Providing specialist professional support to Fee Earners and Managers dealing with confidential and sensitive matters, answer telephone calls and providing information as a first point of contact. In this role you will be undertaking a range of administrative duties such as minute taking, filing, scanning, photocopying, correspondence, making bundles to be sent to the courts, preparing engrossments and binding contracts.Legal Services are accredited and adhere to external standards and regulations outside of HCC within the Law Society, Solicitors Regulation Authority and Lexcel. Along with HCC policies and guidelines we adhere to strict deadlines, attention to details is paramount to avoid data breaches being made.We currently have vacancies in the following teams,2 x Legal Services&nbsp;Adult Care ServicesAdult Disabilty Service: Stevenage &amp; Apsley (Hybrid Working) Hours: 30 hours per week, across 4–5 daysWe are seeking a highly organised and adaptable Business Support Senior Officer to join our Adult Disability Services team, supporting both East and West teams. This role involves working flexibly across our Stevenage and Apsley offices, with hybrid working available based on service needs. This role requires the ability to travel independently throughout the county including to locations using your own mode of transport.Essential:<ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Experience in minute or note taking </li></ul>Desirable:<ul><li>Support with coaching and training others</li><li>Experience in processing invoices and handling financial transactions</li></ul>This job role is within the Business Support, level BUS07 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy in a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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14 Administration Jobs in Harrow, UK