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She doesn’t just advocate for colleagues with these difficulties, she teaches managers how to identify and understand the conditions and support their teams at work. Daphne has an innate ability to see the human behind every situation, helping them capitalise on strengths and overcome challenges to be their very best. With her empathy and expertise, she’s a natural. But then, a lifetime of managing her own dyslexia and dyspraxia brings with it unique insight. Our people – and ultimately residents – benefit every day.<br><br>Please view the extraordinary story of Daphne’s Insight <a href=\"http://vimeo.com/user13091914/review/527291932/11e06683b6\"><strong>here</strong></a>.</p>\n</div>\n</div>\n<div>\n<div>\n<h2><strong>The Role:</strong></h2>\n</div>\n<div>\n<p>As Councillor and Governance Support Officer you can make your own powerful contribution to Westminster’s success. From managing elected officials' diaries and supporting the Council’s governance process to administering the ward budget programme, you’ll respond to all sorts of important challenges as you enable our key decision-makers to perform their roles smoothly and effectively. This vital work will help to deliver our Fairer Westminster strategy and support Cabinet Members as they make the decisions that affect the lives of people and communities in Westminster.<br><br>Working closely with politicians, your day-to-day tasks will be varied and could include arranging a complex cross-Council meeting with various stakeholders, commissioning a briefing note for a Cabinet Member on a pressing strategic priority, or supporting applicants through the ward budget application process. You’ll also take a lead role in supporting a broad portfolio of casework, working with everyone in the council from junior officers to our most senior stakeholders. Maintaining oversight of complaints and casework, you’ll also work in partnership with relevant service areas to resolve issues and conduct investigations into the specifics of each challenge, while ensuring our residents have the best possible experience when they interact with the Council.<br><br>Working in a team with great links across the Council, this role is a great opportunity for someone who has strong organisational skills, is enthusiastic about local government and is interested in learning more about the inner workings of a Council.<br><br>If you think you could be a good fit and would like to learn more about the role, please get in touch with Nikki (<strong><a href=\"mailto:ncostain@westminster.gov.uk\">ncostain@westminster.gov.uk</a></strong>) for an informal chat.<br><br>Please refer to the <a href=\"https://hants.sharepoint.com/:b:/s/IBCS8679/EUdstE4S6P9Kmb5ZRoy2PmUB7wF4cIB2WhdJzNkphC388g?e=A7RQT8\"><strong>Job Description</strong></a> for more information.</p>\n</div>\n</div>\n<div>\n<div>\n<h2><strong>About You:</strong></h2>\n</div>\n<div>\n<p>As a key member of a small team working at the heart of the Council, you’ll be proactive, methodical and enjoy working with a diverse range of people at different levels of our organisation. It goes without saying that you’ll have brilliant organisational skills and the ability to work in a fast-paced, politically driven environment, and more than that, you’ll be ready to quickly get to grips with large and complex amounts of information while balancing several workstreams at the same time.<br><br>Comfortable when it comes to handling financial administration, including processing payment requests, you’ll be highly collaborative and personable with a flair for building good relationships with everyone you work with. You should also be aware of the key challenges facing local government, and confident in your ability to communicate tactfully and diplomatically.<br><br>Whilst you’ll be happy to work with limited supervision, you’ll also know when to ask your team for help and when to seek advice from colleagues. Above all, you’ll be interested in the work we do and willing to get stuck in. In return, we’ll offer you a dynamic work environment with great career development opportunities and the chance to work on some of the most pressing issues facing local government today.<br><br>Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.<br><br>We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.</p>\n</div>\n</div>\n<div>\n<div>\n<h2><strong>What We Offer:</strong></h2>\n</div>\n<div>\n<p>Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.<br><br>At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  <strong><a href=\"https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties\">https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties</a></strong><br><br>As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.<br><br>The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.</p>\n</div>\n</div>","shortDescription":"<p>Seeking a Councillor and Governance Support Officer for Westminster City Council to assist in managing officials, ward budgets, and resolving issues effectively.</p>","salaryDescription":"£33,291 - £36,345 per annum. Salary negotiable depending upon experience.","publishDate":"2025-05-22T13:56:00.000Z","expirationDate":"2025-06-01T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1c28b90a-ba74-4aad-a10a-ff89ce3230ef.png","score":1,"featured":true,"enhanced":true},{"id":"696e0b25-75f1-4c21-87e8-16a67713d5b6","title":"Governance Services Officer","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1><p><strong>What you'll do</strong></p><p>As a Governance Services Officer supporting the Resident Forum, you'll play a central role in fostering resident engagement and upholding NHG's governance standards. Your work will ensure the smooth operation of the Resident Forum, Board, and Committee activities, empowering residents to shape decisions that impact their communities.</p><p><strong>How you'll do it</strong></p><ul>\n<li><p class=\"ds-markdown-paragraph\">Organise and manage Resident Forum meetings, events, and logistics (travel, catering, venues), ensuring seamless delivery and value for money.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Minute meetings, record decisions accurately, and maintain confidential records, ensuring compliance with governance protocols.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Collaborate with the Resident Forum Chair, Resident Engagement Team, and Board members to facilitate communication, recruitment, and induction of Forum participants.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Implement digital solutions to streamline governance workflows, from electronic filing systems to automated planning tools.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Manage budgets, expenses, and annual planners for Resident Forum activities, maintaining meticulous records and forward plans.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Support governance frameworks, including member appraisals, skills audits, and adherence to NHG policies (health and safety, financial regulations).</p></li>\n</ul><p><strong>The ideal candidate</strong></p><p>We believe great service starts with great people, and we are <span class=\"single_desc_int_gb_word\">committed to recruiting and developing passionate, <span class=\"single_desc_int_gb_word\">enthusiastic, and talented individuals who can add value to our thriving organisation</span></span>.</p><p>We're seeking a Governance Services Officer who thrives in dynamic environments and embodies NHG's values of inclusivity and empowerment. You'll bring:</p><p>Essential:</p><ul>\n<li><p class=\"ds-markdown-paragraph\">Chartered Governance Institute qualified / part qualified</p></li>\n<li><p class=\"ds-markdown-paragraph\">Experience organising events and managing administrative tasks in a governance, public sector, or resident-focused role.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Proven ability to handle sensitive information with discretion and professionalism.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Strong organisational skills, with the ability to prioritise tasks, meet deadlines, and maintain exceptional attention to detail.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Proficiency in Microsoft Office (Excel, Word) and confidence managing digital systems.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Excellent communication skills, both written and verbal, for engaging diverse stakeholders.</p></li>\n</ul><p><strong>What's in it for you?</strong></p><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. </p><p>Benefits include: </p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free <span class=\"single_desc_int_gb_word\">confidential advice and counselling services provided by <span class=\"single_desc_int_gb_word\">independent</span> specialist organisations</span>. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p><strong>All about us</strong></p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </p><p>We welcome applications from everyone. We <span class=\"single_desc_int_gb_word\">actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation</span>. We are a Stonewall Diversity <span class=\"single_desc_int_gb_word\">Champion, a Disability <span class=\"single_desc_int_gb_word\">Confident employer amongst other diversity commitments</span></span>. </p><p>To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </p><p><strong>Selection Process</strong></p><p>Step 1: If you are interested, please send your application now! <strong>Closing date is 6 June 2025.</strong>  </p><p>Step 2: Successful candidates will be invited to interview and assessment</p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </p><p> NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </p>","shortDescription":"","salaryDescription":"£37720 - £41911 per annum + 35 hours per week.","publishDate":"2025-05-23T02:34:08.000Z","expirationDate":"2025-06-06T02:34:08.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9d1ac0cc-509c-4f0e-a712-1063bd33e5f0.png","score":1,"featured":false,"enhanced":false},{"id":"3895f4ad-4e84-447e-8244-46dd13430100","title":"Assistant Property Data Officer","employer":"Camden Council","department":"","location":"London","locationType":3,"description":"<p><span><span><strong>Salary: £32,706 - £33,340</strong></span></span></p> <p><span><span><strong>Grade: Level 1, Zone 3</strong></span></span></p> <p><span><span><strong>Location: Holmes Road Depot       </strong></span></span></p> <p><span><span><strong>Contract Type: Fixed Term</strong></span></span></p> <p><span><span><strong>Hours: Full Time (36 Hours)</strong></span><span><strong>       </strong></span></span></p> <p><span><span><strong>Closing Date: Sunday 8^th June at 23:59</strong></span></span></p> <p></p> <p></p> <p><span><span><strong>About Camden</strong></span></span></p> <p></p> <p><span><span>Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.  Here’s where you can help decide a better future for us all. </span></span></p> <p></p> <p><span><span><strong>What You’ll Be Doing</strong></span></span></p> <p></p> <p><span><span>As an Assistant Property Data Officer, you will be an essential part of Camden's Property Data Team, ensuring the accuracy and integrity of our housing database system (NEC) and asset management system (APEX). Your primary responsibility will be to input Health and Safety data related to Gas Safety, Electrical Condition, and structural inspections. This is crucial for the Council to meet its legislative compliance requirements.</span></span></p> <p><span><span>You will also monitor the inbox for the Property Data Team, providing timely and accurate information and certificates related to property data upon request. Your attention to detail and commitment to maintaining high standards of data accuracy will support the effective management of our housing stock, contributing to the safety and well-being of our community.</span></span></p> <p><span><span>We are looking for someone who is meticulous, organised, and dedicated to ensuring data accuracy. Your role is vital in helping Camden provide safe, compliant, and well-managed homes for our residents.</span></span></p> <p><span><span>By joining our team, you will play a crucial role in supporting our mission to provide decent, safe, and family-friendly homes. If you are ready to bring your skills and dedication to Camden’s Property Data Team, apply today.</span></span></p> <p><span><span><strong>To view the Job Profile, please </strong></span></span><span><span><strong>click HERE</strong></span></span><span><span><strong> or copy and paste the below URL into your browser:</strong></span></span></p> <p><span><span><strong>All About You</strong></span></span><br> <br> <span><span><strong>To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.</strong></span></span></p> <ul>\n<li> <p><span><span>To be successful in this role you will need to be approachable and welcoming as you will be responsible for the Property Data mailbox.</span></span></p> </li> <li> <p><span><span>You will be able to develop good working relationships and effective communication skills and have the ability to work on your own initiative. Also, you will need to have good numeracy, MS Excel and MS Word skills.</span></span></p> </li> <li> <p><span><span>Ideally you will have the ability to analyse data intelligently, in order to ensure that documents and data are being entered correctly.</span></span></p> </li> </ul> <p></p> <p><span><span><strong>What We Offer</strong></span></span></p> <p></p> <p><span><span>At Camden, you’ll receive a host of benefits including:</span></span></p> <ul> <li> <p><span><span>27 days annual leave for new starters, rising to 31 days after 5 years</span></span></p> </li> <li> <p><span><span>Local Government Pension Scheme</span></span></p> </li> <li> <p><span><span>Flexible working opportunities;</span></span></p> </li> <li> <p><span><span>Interest free loans</span></span></p> </li> <li> <p><span><span>Access to our incredible staff networks</span></span></p> </li> <li> <p><span><span>Career development and training</span></span></p> </li> <li> <p><span><span>Wellbeing support and activities</span></span></p> </li> </ul> <p><span><span>Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.</span></span></p> <p></p> <p><span><span><strong>Inclusion and Diversity</strong></span></span><span><span><strong> </strong></span></span></p> <p><span><span>We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.</span></span></p> <p><span><span>To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit </span></span><span><span>https://www.camdenjobs.co.uk/inclusion-and-diversity</span></span><span><span> </span></span></p> <p><span><span><strong>Anonymised Application</strong></span><span> – </span><i><span>in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.</span></i></span></p> <p></p> <p><span><span><strong>Asking for Adjustments </strong></span></span></p> <p><span><span>Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG,</span></span></p> <p></p>\n\n <img src=\"https://ars2.equest.com/?response_id=07cf6ce9063faf7f1bb7fbeaf65f7d76&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£30,000 - £34,999","publishDate":"2025-05-22T15:40:04.000Z","expirationDate":"2025-06-21T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/0d4c6d53-b238-4e23-9cb9-45103a8ff88f.PNG","score":1,"featured":false,"enhanced":false},{"id":"422bceee-c158-4ea0-aa0e-911a33263cb2","title":"Payroll and Pension Administrator","employer":"Social Interest Group","department":"","location":"1 Waterloo Gardens, London","locationType":3,"description":"<p><strong>Job Title: </strong>Payroll and Pensions Administrator </p>\n<p><strong>Location:</strong> Islington, London, (Around a 10 minute walk from Highbury and Islington station) Hybrid working with 2 days a week in the office and service visits regularly across London, Brighton, Luton, Bedford, Kent, and Liverpool. Once a month, the full People and Culture team have a collaborative office day on a Monday. </p>\n<p><strong>Salary: </strong>£27,000</p>\n<p><strong>Shift Pattern: </strong>Full Time, 37.5 hours per week, Monday to Friday 09:00 - 17:00, with some flexibility around these hours as required.</p>\n<p><strong>About the role</strong></p>\n<p>Our People and Culture team are hiring a Payroll and Pensions Administrator to join the team to support with ensuring our staff are paid efficiently, accurately, and on time. You will play a pivotal part of the team to support with the preparation and processing of monthly payroll for all, coordinating effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activities. You will utilise the tools and resources available to ensure we meet the needs of all our stakeholders and comply with legal matters. The role will further include:</p>\n<ul>\n<li>Taking ownership of administrative tasks in the payroll and pensions process, being the point of contact for enquiries in this area.</li>\n<li>Supporting the administrative process of payroll and pensions, including with the database/system, ensure that any problems are identified with the relevant departments for effective resolution.</li>\n<li>Ensure the process for all adaptations are carried out in a timely manner.</li>\n<li>Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies.</li>\n<li>Work in collaboration with functions within the organisation to ensure consistency of information and process.</li>\n<li>Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fit the needs of the business.</li>\n</ul>\n<p>In this role, you will report to the Payroll and Pensions Manager, working alongside the wider People and Culture team which includes the Generalist team, Talent Acquisition team, Workforce Development, and Talent Development team. As a team, we all have our strengths and individual qualities and interests, we support each other wherever possible and have a collaborative working culture. Once a month, we meet as a team and come together for a fun activity and collaborative working.</p>\n<p><strong>About you</strong></p>\n<p>We are looking for someone who is methodical and intuitive, with a detail oriented outlook to tasks, with the ability to take ownership of projects and workflows, using your skills, knowledge and materials to provide an excellent service. We are looking for someone who can work in a fast paced environment, able to work with conflicting priorities, whilst maintaining a high level professional service. We look for personable characteristics, someone who can get along well with others and is approachable. As a team we have individual interests and share a sense of humour, we try bring an element of enjoyment to our workplace when we can! You will have a real passion for what we do as an organisation, and be driven to work within the charity sector which transforms lives through empowering change. </p>\n<ul>\n<li>Experience in a similar role, taking on similar responsibilities in payroll capacity</li>\n<li>Experience in providing a high level of quality administration and customer support (internal or external customers)</li>\n<li>Experience of providing a high level of numerical administration and communications, commensurate to the level of the role</li>\n<li>IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook</li>\n<li>Ability and willingness to attend regular visits to our different service locations</li>\n<li>Working knowledge and understanding of payroll, pensions and other relevant laws and external policies commensurate to the level of the role.</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n<li>Be part of an organisation which believes good care and support improves lives.</li>\n<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>\n</ul>\n<p>We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. </p>\n<p><strong>About Social Interest Group (SIG)</strong></p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a> Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>. </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. </p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. </strong></p>\n</blockquote>","shortDescription":"","salaryDescription":"£27,000","publishDate":"2025-05-22T13:24:00.000Z","expirationDate":"2025-06-08T13:24:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/15388692-4f56-484b-a57e-90ebc541aeb9.jpg","score":1,"featured":false,"enhanced":false},{"id":"3c785b92-e42b-4992-9c7c-b4f6ae3f8346","title":"Service Charge Advisor","employer":"Southern Housing","department":"","location":"Sittingbourne","locationType":3,"description":"<strong>The role</strong><br><br><strong>Service Charge Advisor (6 Month Fixed Term Contract up to 30 September 2025)</strong><br><br>Southern Housing was formed in December 2022 and is currently delivering a complex transformation program to streamline processes and improving operational efficiency in setting and accounting service charges.<br><br>We are looking for a talented, detail orientated personswith advanced excel skills to join the Service Charge Team on a 6-month Fixed Term Contract. <br><br><strong>What You'll be Doing:</strong><br><br>Working closely with the Head of Service Charge Transformation you will work exclusively to build custom spreadsheets from scratch to meet specific requirements, implementing formulas, functions and automation to improve the efficiency and accuracy of setting estimate service charges. <strong>For more information about the project, please see below the attached Estimate Service Charge Cost Collectors Brief Document. </strong><br><br><strong>What you'll need:</strong><ul> <li>Proven experience of creating complex spreadsheets, be proficient in formulas, pivot tables, macros, VLOOKUP, SUMIF, data validation and conditional formatting.</li> <li>Strong analytical skills and an eye for detail to ensure data accuracy and consistency.</li> <li>The ability to develop efficient solutions to optimise processes and automate tasks and explain spreadsheet functions clearly to non-technical colleagues.</li>\n</ul><ul> <li>Problem-solving skills.</li> <li>Excellent communication skills, including prioritising, problem solving and interpersonal relationship building.</li> <li>Effective time management, prioritisation and organisational skills that ensure deadlines are met.</li> <li>A logical, analytical approach to problem solving.</li> <li>Results oriented, delivery focused, commercially aware - setting and achieving high goals for personal and project team accomplishment.</li>\n</ul><strong>Closing Date: Wednesday 4th June 2025 at 23:59</strong><br><br><strong>Shortlisting: From Thursday 5th June 2025</strong><br><br><strong>Interviews: W/c 9th June 2025</strong><br><br> <strong>Please note: We reserve the right to close this vacancy early if we receive a high volume of applications.</strong> <br><br><strong>\"We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicant's qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us.\"</strong><br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£31,726 per annum (pro rata)","publishDate":"2025-05-22T00:00:00.000Z","expirationDate":"2025-06-04T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2304f0cd-f668-4150-b039-f563b1b287c6.jpg","score":1,"featured":false,"enhanced":false},{"id":"be77b182-90b9-49fb-afea-e93a518161da","title":"Bookings, Cancellation and TA Tracking Officer x 2","employer":"London Borough of Hounslow","department":"","location":"Hounslow","locationType":2,"description":"<p><strong>About us at Hounslow</strong></p>\n<p>We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.</p>\n<p>We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.  We are stepping up for our residents like never before.</p>\n<p><strong>About our Commitment to Diversity and Inclusion</strong></p>\n<p>We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.  All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”.  It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.</p>\n<p>We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.</p>\n<p>As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.  There’s space for you to tell us what you need within our application form.</p>\n<p><strong>Our Benefits</strong></p>\n<p>If you join us, you’ll have access to a range of employee benefits.  Read more about these here.</p>\n<p><strong>About The Role</strong></p>\n<p>This is an exciting opportunity to join Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough.</p>\n<p><strong>About The Team You’ll Be Working In</strong></p>\n<p>This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.</p>\n<ol>\n<li>If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers.</li>\n<li>This role is to book-in, and cancel, and track applicants placed in emergency and temporary accommodation to ensure compliance with relevant legislation and guidance.</li>\n<li>You will provide high standards of face-to-face customer services to homeless residents approaching the Housing Service in person at Hounslow House, ensuring that they are suitable placed into emergency accommodation.</li>\n<li>You will maintain accurate records to maximise use of available accommodation, transferring households to more suitable accommodation as required and assist with the collection of income by tracking rent accounts and Housing Benefit claims.</li>\n<li>You will help resolve issues where applicants may no longer be residing in their accommodation. You assist with emergency and temporary accommodation placements, liaising with external providers.  You proactively prevent and resolve crisis and work collaboratively to resolve wide ranging issues associated with emergency accommodation.</li>\n</ol>\n<p><strong>About You</strong></p>\n<ol>\n<li>You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.</li>\n<li>You have experience of multi-disciplinary working involving complex and diverse client groups and an understanding of complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits.</li>\n<li>You are a great communicator to engage effectively with a broad range of people to influence, negotiate and persuade and you quickly build trusting relationships with complex individuals to develop a comprehensive understanding of issues faced by vulnerable people.</li>\n<li>You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful corporate preventative outcomes, using proactive and creative solutions.</li>\n<li>You work independently, proactively and flexibly, being an expert problem solver demonstrating excellent analytical skills, to seek out and implement bespoke solutions to complex issues and make decisions confidently.</li>\n<li>You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be.</li>\n<li>You can travel independently around the Borough to carry out home visits and meet other professionals in community settings.</li>\n</ol>\n<p>If the points below resonate with you, we’d love you to put in an application:</p>\n<ul>\n<li>Are you passionate about customer services?</li>\n<li>Are you an experienced homelessness professional?</li>\n<li>Are you looking to working in a forward thinking and progressive housing department?</li>\n</ul>\n<p>Read more about the work you’ll be doing in the Role Profile.</p>\n<p><strong>Qualifications: </strong></p>\n<ul>\n<li>You have relevant work-based experience and engage in continuous professional development.</li>\n<li>You can travel independently around the Borough to carry out visits and meet other professionals in community settings.</li>\n</ul>\n<p><strong>Essential for The Role: </strong></p>\n<p>A Basic DBS check is required.</p>\n<p><strong>When Interviews Will Be Held And Who To Contact</strong></p>\n<p>The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:</p>\n<p>Email: <a href=\"mailto:Paul.Nally@hounslow.gov.uk\">Paul.Nally@hounslow.gov.uk</a></p>\n<p>Interviews for this job will be held during June 2025.</p>\n<p>Closing date is 3rd June 2025.</p>","shortDescription":"","salaryDescription":"£39, 855 - £42,324 per annum","publishDate":"2025-05-21T15:50:00.000Z","expirationDate":"2025-06-03T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b352bb79-9a34-4413-8169-3043a937814b.jpg","score":1,"featured":false,"enhanced":false},{"id":"8bef601a-5e90-4fda-bf95-893ddbab94c7","title":"Democratic Services Officer","employer":"Spelthorne Borough Council","department":"","location":"Spelthorne","locationType":2,"description":"<p><strong>ADVERT</strong></p>\n<p><strong>Democratic Services Officer (2 Posts)</strong></p>\n<p><strong>Full time 36 hours, Permanent Position </strong></p>\n<p><strong>Salary £27,683 - £37,298 per annum, plus 15% market supplement until </strong><strong>31 December 2025  </strong></p>\n<p><strong>Starting salary dependent on experience</strong></p>\n<p>Looking to develop a career in local government and governance? We have an opportunity in a varied and interesting role, to support local democracy, work with and alongside local politicians and senior officers across all departments, as well as to provide advice and information to members of the public.</p>\n<p>Whether you are looking for your first job in this area or want to build on your experience, we are looking for people who:</p>\n<ul>\n<li>Are highly motivated team players with excellent administrative skills who are accurate and pay attention to detail, but also able to work on own initiative</li>\n<li>Have strong ICT and English writing skills</li>\n<li>Are highly organised with the ability to work calmly and effectively under pressure, able to prioritise their own workload and operate with limited supervision to tight deadlines.</li>\n</ul>\n<p>The successful candidate will work across all aspects of the democratic process, with specific responsibility for either the organisation of public meetings which will also include but not be limited to: co-ordinating the production of agendas and reports; attending meetings; taking minutes; and supporting Councillors and senior officers.</p>\n<p>This is a career graded post. We will support your development and you will develop a solid knowledge of the constitutional and legislative framework for local authority decision making and an ability to provide detailed advice to elected members and senior officers.</p>\n<p>This role will be based in the Council offices in Staines-upon-Thames, however we provide working arrangements that will enhance your work-life balance including home working, dependent on service need. The permanent position role requires attendance at evening meetings on a rota basis. This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.</p>\n<p>The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.  These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.  The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.</p>\n<p>In return we can offer you excellent conditions of service with a benefits package that includes flexible working hours, pension scheme, free parking and at least 23 days’ paid leave per year.<strong> </strong></p>\n<p>Spelthorne Borough Council use the Microsoft Authenticator app as a secure way of accessing our network.  Successful candidates will be required to use their own mobile device to download and use Authenticator.</p>\n<p>For an informal discussion about this post, please call Christeen Abee, Senior Democratic Services Officer, on 01784 444229 or email c.abee@spelthorne.gov.uk.</p>\n<p><strong>Closing date: 15 June 2025 (Midnight)</strong></p>\n<p><strong>Interview date: Week commencing 23 June 2025</strong></p>\n<p>To apply please use the ‘apply online’ button below.</p>\n<p>CVs can only be accepted in support of a completed application form.<strong> </strong></p>\n<p>Unfortunately, we are unable to reply to all candidates.  If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.</p>\n<p>All shortlisted applicants will be contacted via email after the closing date.</p>\n<p><strong> </strong></p>\n<p><em>Working towards equal opportunities</em></p>\n<p><strong> </strong></p>\n<p><strong>Strictly No Agencies</strong></p>","shortDescription":"","salaryDescription":"£27,683 - £37,298, 202 per annum Plus 15% market supplement until 31 December 2025","publishDate":"2025-05-21T14:34:00.000Z","expirationDate":"2025-06-15T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/3e329ee1-7404-4ce3-ae57-c4cc1d771206.jpg","score":1,"featured":false,"enhanced":false},{"id":"55f3cea2-5f3b-4770-869c-21e3403de14d","title":"Contracts and Accreditation Officer","employer":"London Borough of Ealing","department":"","location":"Ealing","locationType":2,"description":"<p>An exciting opportunity has arisen for a <strong>Contracts & Accreditation Officer, </strong>and you will be a part of the Contracts & Market Engagement Team and have a key role in ensuring that adult care services are contract managed effectively and provides quality assurance.</p>\n<p><strong>About the role</strong></p>\n<p>We are committed to providing good quality services for vulnerable adults in receipt of social care in Ealing. You will work closely with external support provider market, to ensure contracts and effective contract monitoring are in place. Some of your key tasks will be:</p>\n<ul>\n<li>To visit and Contract Monitor providers we commission with good knowledge base of contractual arrangements in place and regulatory bodies regulations to ensure providers are compliant.</li>\n<li>To complete telephone monitoring to ensure the voice of our customers is heard.</li>\n<li>Navigate confidently on different platforms to export intelligence and information quickly.</li>\n<li>Compile reports and present at high level meetings.</li>\n<li>Respond quickly to non-compliance contractual issues raised.</li>\n<li>Engage regularly with different teams such as social work, safeguarding, finance, and accountancy.</li>\n<li>Ability to work on own initiative and manage own workload.</li>\n</ul>\n<p>The successful candidate will be enthusiastic, resilient, organised and will be able to demonstrate that they have knowledge of contracts management and monitoring experience of social care contracts.</p>\n<p>This is a demanding role, offering variety and an opportunity to learn new skills and develop your knowledge. The successful postholder will be someone who can communicate and negotiate effectively both verbally and in writing to achieve the best outcomes for borough residents and secure best value for the Council.</p>\n<p>You will be offered regular supervision and support, access to training opportunities, and experience the benefits of working with friendly and supportive colleagues.  Ealing is a diverse community with excellent amenities, which helps to make it a great place to live and work.</p>\n<p><strong>Some of the key skills you can offer:</strong></p>\n<p>The ability to work accurately and under time pressure is paramount. Ideally you will have previous customer service experience in the Adult Social Care or Health fields. Good organisational skills and the ability to work with a wide variety of diverse people are also important.</p>\n<p>This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role.</p>\n<p>Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing council follows safer recruitment practices to protect children and vulnerable adults. This role will be subject to an Enhanced Disclosure and Barring Service (DBS) check and Ealing council’s enhanced vetting process.</p>\n<p>You must have the right to work in the UK.  Evidence for the right to work in the UK will be requested at the interview stage.</p>\n<p>It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.</p>\n<p>We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.</p>\n<p>Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.</p>\n<p>We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.</p>\n<p>Please note all applications will be determined on merit.</p>\n<p>If you are shortlisted and invited to interview, you will be required to present a presentation on a specific topic.</p>\n<p>Full details of the job requirements, including essential requirements, can be found in the job profile (attached below).</p>\n<p><a href=\"https://www.ealing.gov.uk/download/downloads/id/20623/role_profile.pdf\">Role profile</a></p>\n<p><a href=\"https://www.ealing.gov.uk/download/downloads/id/18483/ex-offenders_policy.pdf\">Ex-Offenders Policy</a></p>","shortDescription":"","salaryDescription":"£43,299.00 - £46,512.00 pa inclusive (Grade 10)","publishDate":"2025-05-21T13:08:00.000Z","expirationDate":"2025-06-09T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/44b6ed88-434d-4d8a-a614-4058398c3860.png","score":1,"featured":false,"enhanced":false},{"id":"c23d5a79-2e45-43d0-a8ee-2c5abb9ab04d","title":"Thames Strategy Officer","employer":"London Borough of Hammersmith & Fulham","department":"","location":"Hammersmith and Fulham","locationType":2,"description":"<p><strong>About the role</strong></p>\n<p>At Hammersmith and Fulham, we are ambitious in reforming the Council to ensure this is a place for everybody. Within the Place Department, we aim to be efficient in everything we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on.<br><br>An excellent opportunity for a qualified person to co-ordinate and facilitate the Thames Strategy - Kew to Chelsea and to initiate, develop and promote policies and projects including funding applications to action and achieve the implementation of the Thames Strategy Kew to Chelsea, in conjunction with the joint Thames Strategy Review.<br><br>The main responsibilities of this role are to co-ordinate the Consultation for the Thames Strategy – Kew to Chelsea Action Plan and to review and update it on an annual basis to reflect the interests of the Thames Strategy Kew to Chelsea Partnership.<br><br>As part of this role you would be expected to represent the interests of the Thames Strategy - Kew to Chelsea partnership with all external agencies, the media, landowners, tenants, authorities, voluntary and business organisations and individuals whose activities or interest may have a significant impact on the River Thames between Kew and Chelsea.<br><br>If you are organised, focused, and can provide high quality business/administration support in all aspects of the delivery of the Thames Strategy Kew to Chelsea then we would like to hear from you.<br><br>Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career whilst making a difference, then we look forward to hearing from you.<br><br>Please refer to the <a href=\"https://drive.google.com/file/d/1vmuQys5J88_3Z8_fa3P2yu0spDngSLHs/view?usp=sharing\"><strong>Role Profile</strong></a> for more information.</p>\n<p><strong>Our People Values:</strong></p>\n<p>How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.</p>\n<p><strong>We are fair</strong></p>\n<p>We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.</p>\n<p><strong>We are caring</strong></p>\n<p>We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.</p>\n<p><strong>We are collaborators</strong></p>\n<p>We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.</p>\n<p><strong>We are driven</strong></p>\n<p>We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.</p>\n<p><strong>Our commitment to you:</strong></p>\n<p>At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click <a href=\"https://careers.newjob.org.uk/LBHF/content/Our-rewards-and-benefits/?locale=en_GB\">HERE</a> to find out more.</p>\n<p>We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.</p>\n<p>It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.</p>\n<p>In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.</p>\n<p>We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.</p>\n<p>To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click <a href=\"https://careers.newjob.org.uk/LBHF/content/Our-commitments/?locale=en_GB\">HERE</a>.<br><br><strong>Asking for Adjustments</strong></p>\n<p>We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.</p>\n<p>If you would like to discuss any adjustments or request the application form in a different format, please contact us at <a href=\"mailto:resourcing-peopleandtalent@lbhf.gov.uk\">resourcing-peopleandtalent@lbhf.gov.uk</a> or by post to The Town Hall, King Street, Hammersmith W6 9JU</p>\n<p>Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.<br> <br>Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.<br> <br>We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.</p>\n<p><strong>Closing date:</strong> 16 June 2025<br><strong>Interview date: </strong>7 July 2025<br><strong>Contact details for Informal discussion: </strong>David Gawthorpe, Team Leader on 07776672861 or via email on <a href=\"mailto:DAVID.GAWTHORPE@LBHF.GOV.UK\"><strong>DAVID.GAWTHORPE@LBHF.GOV.UK</strong></a></p>","shortDescription":"","salaryDescription":"£46,437 - £49,638 pro rata per annum (actual salary £12,900 - £13,789 per annum)","publishDate":"2025-05-21T08:29:00.000Z","expirationDate":"2025-06-16T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4bcd4753-ee7a-441e-b9ea-f23f90e2b45b.jpg","score":1,"featured":false,"enhanced":false},{"id":"bbdf5d45-1fbb-49ca-ac67-044f60708a5d","title":"Service Point Officer","employer":"Southwark Council","department":"","location":"Peckham","locationType":2,"description":"<div class=\"page-section\">\n<div class=\"\">\n<div class=\"row jb-content\">\n<div class=\"section-content col-lg-9 col-md-9 col-sm-9 col-xs-12\">\n<div class=\"rich-editor-text\">\n<h2>Why Southwark?</h2>\n<p>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market, and we are home to approximately 250+ faith groups, along with many social enterprises.</p>\n<p>At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.</p>\n<p>Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.</p>\n<h2>The role</h2>\n<p>At the heart of Southwark’s community, the Service Point Officer role offers an exciting opportunity to directly support and assist residents with a wide range of council services. Based at our busy front-of-house service point, you’ll be the welcoming face of the council, resolving queries, providing information, and helping people navigate their way through services such as housing, council tax, benefits, and more. This is a vital position where you’ll be engaging with customers face-to-face, often handling multiple and sometimes complex enquiries in a single visit.</p>\n<p>As a Service Point Officer, you’ll play a key role in ensuring customers receive timely and accurate responses to their concerns, often resolving matters there and then, without the need for further follow-up. Whether it’s accessing systems to find information, raising service requests, processing payments, or guiding customers through the council’s website, your support helps ensure a seamless and positive experience for every visitor. You’ll also keep accurate records and take appropriate action on requests, maintaining high standards of service and data security.</p>\n<p>This is a collaborative and fast-paced environment where every day brings something new. You’ll work closely with colleagues and services across the council, contributing to team meetings, service improvements, and ongoing training and development. By ensuring every resident receives respectful, helpful, and efficient service, you’ll be part of making Southwark a place we can all be proud of.</p>\n<p><strong>Key responsibilities:</strong></p>\n<ul>\n<li>Deliver face-to-face customer service that’s professional, friendly, and solution-focused</li>\n<li>Resolve a variety of customer enquiries at first point of contact using council systems</li>\n<li>Raise service requests and update records to ensure swift follow-up and resolution</li>\n<li>Support customers in accessing services and completing forms online</li>\n<li>Handle payments and maintain accurate records in line with data protection policies</li>\n<li>Work collaboratively with colleagues to continuously improve the customer experience</li>\n</ul>\n<p><strong>How will you make an impact as our Service Point Officer?</strong></p>\n<ul>\n<li>Knowledge of customer services, ideally within a local government setting</li>\n<li>Understanding of Housing, Council Tax, and Benefits services</li>\n<li>Experience delivering face-to-face support in a fast-paced environment</li>\n<li>Skilled in using Microsoft Office and other digital systems</li>\n<li>Strong written and verbal communication skills</li>\n<li>Ability to manage conflicting priorities and meet deadlines</li>\n<li>Confident working independently and as part of a team</li>\n<li>A commitment to equality, inclusion, and excellent service delivery</li>\n</ul>\n<h2>Additional information</h2>\n<p>This role is fixed term for 12 months. Any internal applicants are encouraged to seek agreement from their substantive line manager if considering this is as a secondment opportunity.</p>\n<p><strong>Employee benefits:</strong></p>\n<p>You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving development team making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:</p>\n<ul>\n<li>A competitive base salary (pro rata for part time staff)</li>\n<li>Strong supportive senior management team</li>\n<li>Regular one to one supervision</li>\n<li>Professional development & training opportunities</li>\n<li>Clear career development pathways</li>\n<li>Agile and flexible working arrangements</li>\n<li>Local Government Pension Scheme (LGPS)</li>\n<li>Season ticket and cycle loans</li>\n<li>Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)</li>\n<li>Wellbeing programme</li>\n<li>HSF Health plan and eye care scheme</li>\n<li>EAP employee assistance programme, confidential counselling and support</li>\n<li>Social clubs and staff groups</li>\n</ul>\n<p><strong>Guaranteed Interview Scheme:</strong></p>\n<p>As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:</p>\n<ul>\n<li>Members of the Armed Forces and veterans</li>\n<li>Are currently in care, or have previously been in care</li>\n<li>If you consider yourself to be disabled or if you have a long-term health condition.</li>\n</ul>\n<h2>Recruitment timetable</h2>\n<p><strong>Closing date: </strong>Monday 2nd June 2025 at 23:00</p>\n<p><strong>Interview date:</strong> Monday 16th June 2025</p>\n<p><em>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our </em><a href=\"https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together\"><em><strong>Southwark Stands Together programme</strong></em></a><em>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.</em></p>\n<p>Attachments</p>\n<ul>\n<li><a href=\"https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&nDocumentID=2498055&ptId=104339\">Click here to view the Job Description and Person Specification</a></li>\n</ul>\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class=\"page-section\">\n<div class=\"jb-row-bottom-bar \">\n<div class=\"row\"> </div>\n</div>\n</div>","shortDescription":"","salaryDescription":"Salary Range (Full time equivalent) £34,275 - £40,344","publishDate":"2025-05-21T08:14:00.000Z","expirationDate":"2025-06-02T22:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9783edcc-41c9-4777-b372-12440157f979.jpg","score":1,"featured":false,"enhanced":false},{"id":"16b4c7df-63d9-4396-ae14-0e1f11f961ad","title":"Senior FSCC Analyst","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<p><strong>Excellent opportunity to work in a high performing team</strong><br><br>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.<br><br>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. <br><br><strong>The Post</strong><br><br>The postholder will lead on the reconciliation for Payroll, Pensions and Barclaycards on a monthly basis, as well as be responsible for the preparation of notes for audit for annual statement of accounts. </p>\n<p>They will act as the main contact between key service areas such as Payroll and Finance teams, identifying and taking appropriate actions on any issues related to reconciliation, and in turn troubleshooting root causes and suggesting innovative solutions to correct these and avoid future errors.</p>\n<p>You will also lead on patch testing for any new updates in Oracle Cloud for the team. This position will be at the forefront of introducing continual improvements to the Council’s key business systems to achieve efficiencies and improve user experience.</p>\n<div><strong>The Person</strong></div>\n<p>You will possess excellent communication and stakeholder management skills and be highly organised and detail conscious, with the ability to prioritise and work under time constraints to deliver solutions.</p>\n<p>With your excellent analytical and presentation skills, the successful candidate will be a proactive self-starter with the capability and confidence to work on your own initiative as well as knowledge share and work effectively in a high performing team environment.</p>\n<p>The ideal candidate will have a finance background and a sound understanding of financial practices and will be at the leading edge of innovation, providing support to services and act as the liaison between internal teams and external support teams, when required.</p>\n<div>Closing date: 15 June 2025 (23:59)<br> </div>\n<div><strong>Additional Information </strong></div>\n<div> </div>\n<div><strong>Location: Brent Civic Centre </strong></div>\n<div>\n<p><strong>If you are interested in applying for this job, please start by clicking the \"Apply Now\" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.</strong></p>\n</div>\n<div>\n<p>Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.</p>\n</div>\n<div>We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.<br> </div>\n<div>The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found <a href=\"https://www.cifas.org.uk/fpn\">here</a>.<br> </div>\n<div>Brent has a positive approach to flexible working.<br> </div>\n<div>As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href=\"mailto:recruitment@brent.gov.uk\">recruitment@brent.gov.uk</a> </div>","shortDescription":"","salaryDescription":"Salary range: £53,607 - £56,646 (pro-rata) incl. London weighting","publishDate":"2025-05-20T13:38:00.000Z","expirationDate":"2025-06-15T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/03245120-b3e3-4659-b111-f705a6dde9c2.jpg","score":1,"featured":false,"enhanced":false},{"id":"da13e57b-1752-4c12-a8d3-6a112773b9a1","title":"Work Experience Coordinator x3","employer":"United Colleges Group","department":"","location":"Paddington Green Campus, Paddington Green, London","locationType":3,"description":"<p><strong>Work Experience Coordinator</strong></p>\n<p><strong>£31,149.00 - £32,781.00 per annum (including London Weighting Allowance)</strong></p>\n<p><strong>Full Time, Permanent</strong></p>\n<p><strong>About UCG</strong></p>\n<p>United Colleges Group (UCG) is based at the heart of the education sector in London.  With a combined turnover of £50m, the Group has both the ambition and strength to create a lasting difference in the local communities it serves, and beyond. United Colleges Group, formed in 2017, has continued to provide strong education and skills support to the 16,000 learners who we serve every year. We have around 1,000 dedicated, skilled and enthusiastic staff who always put the needs of our students first and we are now looking for a Work Experience Coordinator to join our cohort of dedicated staff.</p>\n<p><strong>About the Role</strong></p>\n<p>The Work Experience Team has an opportunity for a Work Experience Coordinator. The role will involve the co-ordination of high-quality work placement opportunities for learners on 16-19 study programmes. Actively seeking new, high-quality placement opportunities, as well as being the key point of contact for employers whilst they host students on work placements. This role requires liaison with learners, employers, curriculum staff to ensure that students participate in high-quality and productive work experience programmes.</p>\n<p>You will have sound organisational skills, your ability to work cooperatively and contribute positively and creatively to a team is also essential.</p>\n<p>Excellent communication, administration and interpersonal skills together with a commitment to working effectively as part of a team and contribute positively and creatively are also essential in this role.</p>\n<p>In return, the Group offers generous annual leave, a defined-benefit pension scheme, an interest-free season ticket loan, cycle scheme, free sight tests, enhanced maternity and paternity leave schemes and many other benefits.</p>\n<p><em>Please note that we may close the application prior to the listed date should sufficient applicants be received.</em></p>\n<p><strong>The College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment.  Successful applicants will be subject to full-vetting procedures including an Enhanced Disclosure and Barring Services Check.</strong></p>","shortDescription":"","salaryDescription":"£31,149.00 - £32,781.00 per annum (including London Weighting Allowance)","publishDate":"2025-05-19T14:03:00.000Z","expirationDate":"2025-06-09T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7b70e8d6-4071-4345-a5f4-9a23f66c24de.png","score":1,"featured":false,"enhanced":false},{"id":"8165af78-580b-41cc-bb23-2c42d00cc8bc","title":"Personal Assistant","employer":"Borough of Broxbourne","department":"","location":"Cheshunt, Hertfordshire, EN8 9XQ. Hybrid Working / Bishops' College,","locationType":3,"description":"<p>PERSONAL ASSISTANT - DEPUTY CHIEF EXECUTIVE (Ref NO: PA-DCE)<br>Salary: £33,881.64 (grade J37)</p>\n<p>Do you want to work as a Personal Assistant for a forward-thinking organisation and support a Deputy Chief Executive to deliver their ambitious agenda? Then look no further. Broxbourne Borough Council is offering an excellent opportunity for an experienced Personal Assistant to support the work of the Council at the most senior level of the organisation.</p>\n<p>This role requires a strong candidate with good communication skills, a positive approach, experience in diary management, assisting with projects and events, strong organisational skills, high accuracy typing, proof-reading skills and a proficiency in using Microsoft IT packages. An awareness of the need for confidentiality is also important to this role. </p>\n<p>As an effective and confident communicator, you will be able to converse in fluent English (GCSE English Grade C/Grade 4 minimum required) as you will be updating, creating and developing reports for presentation at a senior level, producing minutes of meetings, budgetary documents and other documentation appropriate for external parties, customers and staff at all levels of the business. Diary management is also important with the candidate able to proactively schedule and document all appointments and tasks to optimise use of time and enhance overall productivity.</p>\n<p>You will be working in a fast-paced environment with ever changing demands that require you to work independently, be conscientious, adaptive, realise the importance of a prioritised workload to meet deadlines, as well as have a can-do attitude.</p>\n<p>If you’re interested in supporting our executive management team and joining a friendly local Council that has big plans for the future of Broxbourne, then please apply for the role.</p>\n<p>We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). <br>The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward-thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.</p>\n<p>We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.<br>The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.</p>\n<p>Broxbourne Council is an Equal Opportunities employer.</p>\n<p>Details and application forms for all job vacancies are listed on the Council’s website.</p>\n<p>Application forms must be submitted online by 02/06/2025 quoting the above reference.</p>\n<p>Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.<br>Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk<br>Website: www.broxbourne.gov.uk</p>","shortDescription":"","salaryDescription":"Salary: £33,881.64","publishDate":"2025-05-19T13:49:00.000Z","expirationDate":"2025-06-02T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/15423fe3-5753-4ead-84bf-63dfeac35b83.jpg","score":1,"featured":false,"enhanced":false},{"id":"33b3c385-0ece-4650-82a7-05489f9f7914","title":"Partnerships and Projects Officer","employer":"Southwark Council","department":"","location":"Tooley Street, Southwark, London , Southwark, Peckham, Orient Street Short Breaks, London, SE11 4SR, London Bridge, Castlemead Estate, Camden, Peckham and Southwark, London","locationType":3,"description":"<p><strong>Can you use your relationship-building skills to influence real change across Southwark's safeguarding partnerships?</strong></p><p><strong>Does the idea of joining a strategic team that drives improvements in safeguarding practice excite you?</strong></p><p><strong>Are you ready to support impactful cross-agency projects that protect children and vulnerable adults?</strong></p><p>If yes, we have the perfect role for you!</p><p>Our <strong>Safeguarding Partnerships Business Unit</strong> is looking for a passionate and dedicated <strong>Partnership & Projects Officer</strong> to join our collaborative team and help us deliver on key priorities that make a real difference across the borough.</p><p><strong>About the role:</strong></p><p>As the <strong>Partnership & Projects Officer</strong>, you'll play a key role in supporting and coordinating strategic relationships across Southwark's Safeguarding Children and Adults Boards. Your work will be central to helping the partnerships function effectively and deliver meaningful outcomes.</p><p>You will:</p><ul>\n<li>Assist in the development of partnership strategies, policies, and plans aligned with safeguarding priorities.</li>\n<li>Coordinate and support learning networks, partnership events, and engagement initiatives.</li>\n<li>Lead or support research and cross-cutting projects that address key challenges in safeguarding.</li>\n<li>Strengthen collaborative working across agencies, sharing insights and promoting a culture of continuous improvement.</li>\n<li>Act as an ambassador for the partnerships, helping to maintain a strong external profile and a shared commitment to safeguarding excellence.</li>\n</ul><p>This is a 12 month fixed term contract.</p><p><strong>About You:</strong></p><p>We're looking for someone who is strategic, collaborative, and passionate about safeguarding. You'll thrive in this role if you bring:</p><ul>\n<li>Experience in coordinating cross-agency projects or partnerships, ideally in the public or voluntary sector.</li>\n<li>Strong communication and networking skills, with the ability to engage a wide range of stakeholders.</li>\n<li>An understanding of safeguarding principles and the importance of multi-agency working.</li>\n<li>Confidence in organising events, managing logistics, and supporting strategic initiatives.</li>\n<li>The ability to analyse information, identify opportunities for improvement, and drive delivery on shared goals.</li>\n</ul><p><strong>About the Team:</strong></p><p>The Southwark Safeguarding Children Partnership (SSCP) business unit is part of the Quality Assurance department within Children's Services. The team works closely with the Southwark Safeguarding Adults Board (SSAB) to lead and coordinate multi-agency efforts to safeguard children and adults across the borough.</p><p>We are a collaborative and dedicated team, committed to strengthening partnerships, improving safeguarding practices, and ensuring that agencies work effectively together to keep Southwark's most vulnerable residents safe.</p><p>For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.</p><p><strong>Contact Information:</strong></p><p>For an informal discussion about the role, please contact Mary Moroney at </p><p><strong>Additional Information:</strong></p><ul><li>This is a 12 month fixed term contract.</li></ul><p><strong>Benefits and more information:</strong></p><p><a href=\"https://jobs.southwark.gov.uk/why-us/\">https://jobs.southwark.gov.uk/why-us/</a></p><p><strong>Recruitment Timeline:</strong></p><p>Advert close date: 11:59pm on 30<sup>th</sup> May 2025</p><p>Interview date/s: 19<sup>th</sup> June 2025</p><p><strong>The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.</strong></p><p>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href=\"https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together\">Southwark Stands Together initiative</a>. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.</p><p><strong>Guaranteed Interview Scheme:</strong></p><p>As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:</p><ul>\n<li>Members of the Armed Forces and veterans</li>\n<li>Are currently in care, or have previously been in care</li>\n<li>If you consider yourself to be disabled or if you have a long-term health condition</li>\n</ul><p><strong>About Southwark: </strong></p><p>We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population.</p><p>At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do.</p>","shortDescription":"","salaryDescription":"£37437 - £43542 per annum","publishDate":"2025-05-16T08:00:02.000Z","expirationDate":"2025-07-15T08:00:02.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cbe3b005-a7ca-4df6-86d6-8de5b88ceb81.jpg","score":1,"featured":false,"enhanced":false},{"id":"3a30e4e0-843e-420f-a0d1-4d6cc99494d2","title":"Information Governance Officer","employer":"Harrow Council","department":"","location":"Harrow, Middlesex, United Kingdom","locationType":3,"description":"<h4> Job Description </h4><strong>Overview</strong><br><p>Are you detail-oriented, passionate about data protection, and keen to make a real difference in how information is managed? Do you thrive in a role where you ensure compliance and provide valuable guidance? If so, London Borough of Harrow has a fantastic opportunity for you!</p><p></p><p>We're looking for a motivated Information Governance Officer to join our supportive Information Governance Team within ICT Services. This offers a hybrid working model (minimum 2 days at Harrow Council Head Office, 3 days working from home), providing an excellent work-life balance.</p><p></p><p>In this important role, you will:</p><ul>\n<li>Process and manage a high volume of information rights requests, including Subject Access Requests (SARs), Freedom of Information (FOI) requests, and Environmental Information Regulations (EIR) requests, ensuring they are handled within statutory timescales.</li>\n<li>Ensure compliance with key data protection and information access legislation, including UK GDPR, DPA 2018, FOI, and EIR.</li>\n<li>Provide best practice advice and guidance on Data Protection and Information Governance issues to the organisation and our residents/customers.</li>\n<li>Effectively manage and utilise key systems such as iCaseWorks and Adobe Redaction software.</li>\n<li>Take ownership of information rights requests within a specified service area (Corporate, Adults & Children's, or Environment & Planning).</li>\n<li>Respond to queries and investigate complaints from the public regarding access to information and data protection, independently resolving low to mid-level cases.</li>\n<li>Contribute to the development and maintenance of Information Governance policies and procedures.</li>\n<li>Prepare training materials and potentially deliver training on Data Protection and Information Governance.</li>\n<li>Serve as a primary point of contact for your designated service area regarding SARs, FOIs, and disclosures.</li>\n<li>Assist in identifying the cause of service changes and contribute to developing practical solutions.</li>\n<li>Review records prior to release, undertaking necessary redactions to ensure legislative compliance.</li>\n<li>Champion the delivery of Information Rights requests and compliance across the council.</li>\n</ul><br><strong>About You</strong><br><p>We are looking for someone who is:</p><ul>\n<li>Highly organised and detail-oriented with a strong understanding of data protection principles.</li>\n<li>An excellent communicator with strong written and verbal skills.</li>\n<li>Able to work collaboratively as part of a team and engage effectively with multiple stakeholders.</li>\n<li>Sensitive and able to handle confidential information appropriately.</li>\n<li>Proficient in IT skills, with the ability to produce high-quality documents and reports, and ideally experience with systems like Adobe and Microsoft Office.</li>\n<li>Able to prioritise their own workload and meet tight deadlines.</li>\n<li>Committed to providing great customer service.</li>\n<li>Eager to learn and develop their knowledge in Information Governance.</li>\n</ul><p>Ideally, you will also have:</p><ul>\n<li>An Information Rights certification or relevant qualification, or equivalent relevant work experience.</li>\n<li>Previous experience working within a local authority Information Governance Team.</li>\n<li>Experience of supporting projects.</li>\n<li>The ability to produce and analyse performance data for service improvement.</li>\n<li>Experience in delivering or developing training.</li>\n</ul><br><strong>Related Documents</strong><br><p>For more information, please refer to the <a href=\"https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=22253&hashed=442859601\">Role Profile/Selection Criteria</a></p><h4>About us</h4><p> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.</p><h4>Other information</h4><p> Support for candidates visit:<a href=\"https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&categoryId=210277\">Harrow.gov.uk</a> Our behavioural indicators roles <a href=\"https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11\">below G11</a> and <a href=\"https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11\">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href=\"https://www.harrow.gov.uk/jobs/jobs-harrow-council\"> Please click here to view Harrow Council's benefits</a></p><h4>Important Note</h4><p> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href=\"https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice\">equality statement</a>.<br>As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href=\"mailto:resourcing@harrow.gov.uk\">resourcing@harrow.gov.uk</a><br></p><p> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.<br>Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.<br>Harrow redeployees will be given priority consideration.<br>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href=\"www.cifas.org.uk/fpn\">www.cifas.org.uk/fpn</a><br></p><p><br></p><img><img>","shortDescription":"","salaryDescription":"£38,610 - £40,416","publishDate":"2025-05-15T23:00:00.000Z","expirationDate":"2025-06-08T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/853b7d50-8f46-418a-94b6-8e3de70f5d70.png","score":1,"featured":false,"enhanced":false},{"id":"2cbe759e-356e-4655-a225-28f06797dd22","title":"Business Operations Support Officer","employer":"London Borough of Enfield","department":"","location":"Greater London","locationType":3,"description":"An exciting opportunity has arisen for two full-time 36 hour Business Operational Support Officers within Children Services. The posts will sit under the Children Services Business Operations team who provide support to a variety of internal and external customers across the council.<br>\nAs a Business Operational Support Officer, you will undertake statutory daily administrative tasks to specific timescale and to the highest of quality. It is important that you have a good level of IT Knowledge in Word, Excel, and inputting into a database system. Prior knowledge of working with the Children Services Database, Liquid Logic, would be an advantage.<br>\nThe desired candidates will have a good knowledge of administrative skills including support on complex meetings and panels, including the preparation of these meetings, minute taking and post meeting work along with other administrative tasks, working collaboratively with managers and colleagues in all areas of the service to ensure services run smoothly and efficiently.<br>\nAccuracy, organisational skills and the ability to work positively within a team are crucial skills required for this job. We are looking for candidates who have a can-do attitude with an understanding and commitment to Enfield’s core behaviours.<br>\nInformation processed and heard within Children’s Services can be highly sensitive and at times includes distressing content. For this reason, it important to consider this before applying.<br>\nIf you believe you have the appropriate experience and can meet challenging deadlines, deliver a high-quality service, and have the ability to develop excellent working relationships we would like to hear from you.<br>\nEnfield continues to be a great place to work, the Business Operational Support Officers positions offers many learning opportunities, from the range of online training courses, workshops and job shadowing focus sessions with the Business Operations Service Manager, the positions will have a blend of remote and office-based working when business needs allow.<br>\nFor an informal discussion, please contact Shelley Aldridge, Service Manager for Business Operational Services, via email shelley.aldridge@enfield.gov.uk or call 0208-132-2727.<br>\nIf you have any difficulties accessing this information, please contact Andy Kingsbury, Recruitment & Onboarding Advisor on 0208 078 5976 or andy.kingsbury@enfield.gov.uk<br>\nEnfield’s Social Care Centre of Excellence confirms our commitment to creating and maintaining an environment for new and existing staff to be the best and deliver high quality social work to our most vulnerable children and young people. It brings our recruitment, professional development and support into the one portal for social care staff to see what we have to offer and how we are supporting them to continue to learn and develop on a professional basis. For more information please visit https://new.enfield.gov.uk/centreofexcellence/about-us/<br>\n“This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment”.<br>\nWe reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.<br>\nWe do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.<br>\nWhy it's great to work for Enfield Council:<br>\n<br>\n - An excellent pension through the Local Government Pension Scheme (LGPS).<br>\n - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.<br>\n - A blend of remote and office based working for most roles.<br>\n - Interest free season ticket loan repayable over three or ten months.<br>\n - Career development and learning experiences from a range of training courses and learning methods.<br>\n - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.<br>\n - Health and leisure discounts and tax-free bikes for work.<br>\n - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.<br>\n<br>\nWe are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.<br>\nIf you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.","shortDescription":"","salaryDescription":"Competitive","publishDate":"2025-05-15T17:11:03.000Z","expirationDate":"2025-06-01T17:11:03.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a7f01cfc-b84a-45f9-86cb-3dd20a550f8b.png","score":1,"featured":false,"enhanced":false},{"id":"b9c2dd31-99af-4c93-aaa6-a5b6f9cdc91d","title":"Revenue and Payments Assistant","employer":"Spelthorne Borough Council","department":"","location":"Spelthorne","locationType":2,"description":"<p><strong> </strong></p>\n<p><strong>ADVERT</strong></p>\n<p><strong>Revenue & Payments Assistant</strong></p>\n<p><strong>Salary £27,683 - £34,202 per annum </strong></p>\n<p><strong>Full Time, 36 hours per week</strong></p>\n<p>We are seeking a motivated and detail-oriented individual to join our Income and Accounts Payable team within Accountancy.</p>\n<p>By delivering outcomes to ensure that our processes run smoothly, the successful candidate will be a well-organised, strong team player who can work under pressure and meet deadlines.</p>\n<p>This role will provide vital clerical and administrative support to ensure the smooth efficient operation of the council’s Finance department.</p>\n<p>Your main duties will be to reconcile bank accounts, systems and monitor financial transactions to ensure accuracy and timely processing.</p>\n<p>Assist, process and record transactions within Accounts payable.  </p>\n<p>To help process all transactions and provide general support for all admin functions for the Accountancy team.</p>\n<p>This post is identified as a part hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.</p>\n<p>Please note as part of the employment checks this post will subject to a BPSS (Baseline Personnel Security Standard) which includes a basic Disclosure & Barring Service (DBS) check.</p>\n<p>The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.  These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.  The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.</p>\n<p>Spelthorne Borough Council use the Microsoft Authenticator app as a secure way of accessing our network.  Successful candidates will be required to use their own mobile device to download and use Authenticator.</p>\n<p>In return, we can offer excellent conditions of service with a benefits’ package that includes flexible working hours, pension scheme and at least 23 days’ paid leave per year. </p>\n<p><strong>Closing date: Wednesday 04 June 2025 (Noon)</strong></p>\n<p><strong>Interview dates: Thursday 19 June and Friday 20 June 2025</strong></p>\n<p><strong>To apply please use the ‘apply online’ button below.</strong></p>\n<p>CVs can only be accepted in support of a completed application form.</p>\n<p>Unfortunately, we are unable to reply to all candidates.  If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.</p>\n<p>All shortlisted applicants will be contacted via email after the closing date.</p>\n<p> </p>\n<p><em>Working towards equal opportunities</em></p>\n<p><strong> </strong></p>\n<p><strong>Strictly No Agencies</strong></p>\n<p><strong> </strong></p>\n<p><strong> </strong></p>","shortDescription":"","salaryDescription":"£27,683 - £34, 202 per annum","publishDate":"2025-05-15T15:22:00.000Z","expirationDate":"2025-06-04T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b247d0c7-c561-43e0-8af5-949baf961cc1.jpg","score":1,"featured":false,"enhanced":false},{"id":"35cbbe2b-c498-4250-8760-c21e21909490","title":"Executive Assistant","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<div>Excellent Opportunity to join an exciting team<br><br>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.<br><br>The Council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<p>We are looking for an enthusiastic and motivated Executive Assistant to join us in Brent’s impressive Civic Centre, located right next to Wembley stadium and just a 12-minute train ride from Baker Street and a 25-minute train ride from Kings Cross.  So if you are a skilled professional looking for challenging and rewarding work in a demanding but supportive environment - this is the opportunity you have been waiting for.<br> <br><strong>The Post</strong><br><br>We are looking for an Executive Assistant to work within the Executive Support Team. This role will also provide support to two Directors within the organisation.  This role presents a fantastic opportunity for a well organised, highly motivated and flexible individual looking for their next opportunity.</p>\n<p>You will support the directors with diary management, managing mail/electronic mail invitations, arranging appointments/meetings and taking responsibility for venue, background papers and actions.</p>\n<p>The ideal candidate has:</p>\n<ul>\n<li>Experience of providing personal support to senior managers in a large and complex organisation.</li>\n<li>Experience of diary management.</li>\n<li>Experience of developing effective relationships with officers and partners.</li>\n<li>A good knowledge of local authority functions.</li>\n<li>Excellent written and verbal communication skills.</li>\n</ul>\n<p>The role requires an emphasis on dedication, accuracy and a high level of customer focus for personal and telephone callers, with a degree of initiative to delegate and escalate as appropriate.<br><br><strong>The Person</strong><br><br>Do you have an outstanding track record of providing high quality personal support to senior managers in a busy office environment?</p>\n<p>Do you have experience in working as part of a busy team, sharing good practice and working closely with others?</p>\n<p>Are you resilient, forward thinking and able to take on a challenging workload whilst demonstrating a flexible approach and ability to respond quickly to changing workloads and priorities?</p>\n<p>Are you dedicated and able to use your initiative to handle enquiries to ensure that your director’s time is managed effectively and they are free to respond to complex issues?</p>\n<p>If you possess all the above and are highly organised, an excellent communicator and have excellent skills in MS Outlook and arranging meetings then we would be delighted to hear from you.</p>\n<p>Experience working in local government, or with elected politicians or senior local authority leaders would be an advantage but not essential.</p>\n<p>Closing Date: Sunday 1 June 2025 (23:59)<br><br><strong>Additional Information</strong><br><br><strong>If you are interested in applying for this job, please start by clicking the \"Apply Now\" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.</strong></p>\n<div>\n<div>Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.</div>\n<div> </div>\n</div>\n<div>We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.</div>\n<div> </div>\n<div>The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found <a href=\"https://www.cifas.org.uk/fpn\">here</a>.</div>\n<div> </div>\n<div>Brent has a positive approach to flexible working.</div>\n<div> </div>\n<div>As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on  <a href=\"mailto:recruitment@brent.gov.uk\">recruitment@brent.gov.uk</a><a> </a>\n</div>","shortDescription":"","salaryDescription":"£38,934 - £40,755","publishDate":"2025-05-15T07:25:00.000Z","expirationDate":"2025-06-01T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/0675f85c-cdbb-4813-a0fe-c25d806d2d89.jpg","score":1,"featured":false,"enhanced":false},{"id":"aaf57777-9a7f-4d30-a448-6ff1e7582054","title":"Local Service Manager (LSM)","employer":"Greenhill Housing Association","department":"","location":"Wensum Court","locationType":3,"description":"<p>Are you a people’s person?</p>\n<p>Can you learn fast, adapt, and create to deliver brilliant services?</p>\n<p>Are you tenacious and passionate about your work?</p>\n<p>Do you know how to manage a tenancy?</p>\n<p>If this sounds like you, read on and click apply!</p>\n<p>We are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider. </p>\n<p>At GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and as we enter 2025 we are looking at a revised training and development plan for our staff that meets both professional and personal ambitions.</p>\n<p>As a small company, it means that every employee gets involved in delivering our services.  Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants. Over the next few years we are transforming what we do and how we do it we would love you to bring your skills and experience and ideas to GHHA so we can be the best we can be.</p>\n<p>If you are a team player, ambitious, determined to make a difference to people’s lives, and share our values we want to hear from you!</p>\n<p>We offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance.</p>\n<p><strong><em>This position is full time and based at our Wensum Court Site in Rickmansworth, Hertfordshire</em></strong></p>","shortDescription":"GHHA is seeking a dedicated, adaptable individual for a full-time role in housing management to deliver exceptional customer service and support.","salaryDescription":"£29,525.00","publishDate":"2025-03-27T08:32:00.000Z","expirationDate":"2025-05-30T17:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5e5ef4d3-b6ea-4d85-921e-63ee7e3b2c91.png","score":1,"featured":false,"enhanced":true}],"totalResults":20,"page":1,"pageSize":20,"facets":{"ContractType":{"0":1,"1":13,"2":3,"4":1,"5":2},"WorkingPatterns":{"1":17,"2":3,"6":1,"7":1},"EmployerType":{"charity/voluntary":3,"local government":14,"social housing":3},"PublishDate":{"1":0,"2":0,"3":10,"4":18,"5":20},"LocationType":{"2":9,"3":11},"JobTypes":{"administration":20,"community":3,"customer service":2,"education":4,"finance":4,"housing":3,"management":1,"political":1,"project management":1,"social care":5}},"randomNumber":0,"noOfFeaturedJobs":1,"bounds":[{"lat":51.63081,"lng":-0.38646072},{"lat":51.553062,"lng":-0.38646072},{"lat":51.553062,"lng":-0.27974525},{"lat":51.63081,"lng":-0.27974525},{"lat":51.63081,"lng":-0.38646072}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1748408000067,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"harrow",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["administration"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"harrow\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"administration\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Administration","slug":"administration"}],"dataUpdateCount":1,"dataUpdatedAt":1748408000038,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","administration"],"queryHash":"[\"jobTypesAutocomplete\",\"administration\"]"}]}
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Councillor and Governance Support Officer

Westminster City Council

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£33,291 - £36,345 per annum. Salary negotiable depending upon experience.

Westminster (Hybrid)

Posted 6 days ago

Seeking a Councillor and Governance Support Officer for Westminster City Council to assist in managing officials, ward budgets, and resolving issues effectively.

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