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About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking a dedicated Civil Enforcement Officer to join our Parking Services team. The Parking Services Team cover enforcement of parking restrictions and Public Space Protection Order (PSPO) offences across the whole of North Somerset district.As a CEO you will be expected to patrol Council car parks and on street areas covered by parking enforcement and offer a consistent and fair approach to enforcement and management of North Somerset parking. You will also be required to enforce PSPO Offences, such as littering, dog fouling and smoking in a Children’s play area. You will operate as an individual and with other team members and act as a Council ambassador, offering help and guidance to the public over a range of topics. You will be expected to have excellent communication skills and be professional at all times particularly when dealing with potential confrontational situations. Working hours will be on a fixed rota basis, 4 days on 2 days off, to include evenings, weekends and bank holidays. Full uniform and training provided.Key Responsibilities:<ul><li>Checking vehicles in car parks and in-street enforcement areas to ensure they comply with the parking order and legislation</li><li>Issuing parking enforcement notices and collecting evidence</li><li>Collecting evidence of PSPO offence</li><li>Maintenance and checking of Pay and Display machines</li><li>Health and Safety checks to car parks</li><li>Assisting with local events as required</li><li>Checking Blue Badges</li></ul>The post-holder must have a valid driving licence or be able to use suitable alternative methods of travel throughout the district.Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development.This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:<ul><li>Mobile/Field Worker</li><ul><li>0-1 day in the office</li><li>Includes field workers who primarily work remotely.</li><li>Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.</li></ul></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment.We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet.How to ApplyIf you share our&nbsp;vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Adrian, Civil Enforcement Supervisor, on 07392 138018.Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: to be confirmedPlease note: We are currently only able to accept applications from candidates who have full permission to work in the UK.This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.&nbsp;&nbsp;Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated.&nbsp; We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave.&nbsp; We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.&nbsp;We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.





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North Somerset Council

Civil Enforcement Officer x 3

<ul><li>Reference: ET243 </li><li>Division: Community Services </li><li>Salary: £28,489.00 - £31,031.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 27 May 2025 </li><li>Interview date:01 July 2025 - 04 July 2025</li><li>Extra payment(s): 14% weekend work allowance </li></ul><ul><li>Positions: 2 </li><li>Category: Community and streets </li><li>Grade: D - E </li><li>Working hours: 37 per week </li><li>Closing date: 18 June 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>We’re offering an exciting opportunity to join our team as a Civil Enforcement Officer, helping to deliver a high-quality enforcement services across Crawley.This role plays a vital part in supporting the safe and efficient movement of traffic throughout the borough. Working in partnership with West Sussex County Council, we focus on promoting parking compliance through both education and enforcement, ensuring fair and effective use of on-street parking and council operated car parks.You’ll bring your understanding of the council’s commitment to excellent customer service and community wellbeing into every interaction. You’ll act as a visible ambassador for the council, offering guidance and assistance to the public while maintaining a professional and approachable presence on the streets.You will work in partnership with the Community protection team, the police and other agencies to reduce anti-social behaviour within Crawley Borough Council owned car parks.Key aspects of the role:<ul><li>Outdoor, foot-based work in all weather conditions</li><li>Frequent walking and physical activity</li><li>Direct engagement with members of the public, including managing challenging situations</li><li>A balance of team collaboration and independent working</li></ul>Ideal candidates will have:<ul><li>Strong communication and customer service skills</li><li>Confidence in using basic IT systems</li><li>A calm, proactive approach and the ability to diffuse difficult situations professionally</li><li>Due to the amount of walking, please ensure you are able to meet the physical requirements of the role</li></ul>If you're ready to take on a new role that offers variety, public interaction, and the chance to contribute to the day-to-day life of Crawley, we encourage you to apply.<h4> Additional information </h4>You will be required to work an average of 37 hours per week. Working hours will be on a rota basis and include regular weekend and bank holiday working so you will need to be flexible.&nbsp;This role is excluded from the Flexible Working Hours Scheme.A 14% enhancement on the basic rate of pay (excluding Crawley Allowance) will be paid for Saturdays and Sundays worked.You will be required to work during the council's Christmas closure period (excluding Christmas Day and Boxing Day), for which time off in lieu will be given.Full uniform and training is provided.&nbsp;You must have a current UK manual driving licence and be able to use suitable alternative methods of transport throughout the borough.&nbsp;You will be required to use a body worn video camera in line with the council's policies.Lone working is a requirement of this role.Satisfactory clearance of a Standard Disclosure and Barring Check (DBS) is a condition of employment.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, please email <a href="mailto:steve.smith@crawley.gov.uk" target="_blank">steve.smith@crawley.gov.uk</a>, Senior Civil Enforcement Officer or call on 01293 438777.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/civil-enforcement-officer-job-description_4.pdf"> Civil Enforcement Officer job description (PDF, 132.72 KB) </a></li></ul>





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52 Community Jobs