{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746345891891,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"0bb355a4-8ac4-47f5-b06c-28fa79aba715","title":"Service Charge Analyst","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"The role We are currently seeking 2 x experienced Service Charge Analysts to join our Service Charge team. As a Service Charge Analyst you will report to a Service Charge Manager, you are responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to the transformation of our Service Charge delivery Please note this job is based out of our Croydon office and you will be expected to work 3 days in the office. What you'll do<ul> <li>Accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, focusing on complex cases</li> <li>Delivering a customer-centric, expert service for service charge payers, dealing with residents directly to resolve complex customer queries and working with internal colleagues to ensure the resolution of complaints, disputes, and dissatisfaction.</li> <li>Supporting the building and embedding of the systems and processes required to support the transformation of Service Charge delivery.</li> <li>Working proactively with the managers to help with integration and management of two legacy systems and stock, and help create standardised best practice and processes</li> <li>Reviewing and maintaining procedures to facilitate full recovery of service chargeable expenditure.</li> <li>Maintaining strong business partnering relationships with key budget holders and service managers, to develop scheme knowledge and enable the accurate allocation and consistent setting of service charges</li>\n</ul>What you need<ul> <li>Experienced in service charge analysis, with a robust understanding of residential and commercial service charge management, including current legislative requirements and sector best practice</li> <li>Strong organisational skills, able to control and deliver a range of tasks to meet deadlines</li> <li>Experience of working with councillors, the wider community, and other external partners</li> <li>Excellent communication skills (written and oral)</li> <li>Excellent financial and numerical skills</li>\n</ul>Closing date: Sunday 11th May 2025 at 23:59 Shortlisting dates: W/c 12th May 2025 Interview dates: W/c 19th May 2025 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Circa £40,000 Per annum","publishDate":"2025-05-02T00:00:00.000Z","expirationDate":"2025-05-11T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8ccf429d-43b0-4563-a3d9-2413a32747c9.jpg","score":1,"featured":false,"enhanced":false},{"id":"3fa51c87-eb99-46ae-b61a-8a227e34d253","title":"Resolution Officer","employer":"London and Quadrant Housing Trust","department":"","location":"Manchester, London","locationType":2,"description":"Title: Resolution Officer\nContract Type: Fixed term contract 6 months, 35 hours per week\nPersona: Agile working (home and office based)\nLocation: Stratford London or Trafford Manchester\nSalary: £32,881 London based or £28,886 Nationally based\n Advert will close on 13th May 2025 at 11pm\n Interviews will be held on 22nd May\n Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated\n \n<a title=\"Role Profile - Resolutions Officer.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2EaapVKFGlWwH7IEIjNrmdhPLH9rNiYb6nvO0EbFNjNNGx/VkqY3tdtD7VzKPq6zZTI\">Role Profile - Resolutions Officer.docx</a>\n L&Q Energy are looking for a Resolution Officer to join their team on a fixed term basis.\nThe successful candidate will be required to lead and provide administrative support on all complaints that require action across the Department, to ensure that our customer's complaints are addressed in a timely manner and are kept up to date throughout the complaints process.\nThe Resolution Officers work alongside Contact Centre Advisors and our Energy Operations Manager. Good working relationships with various teams within the Energy Team and the wider business will be key to the success of this role. Ensuring complaints are dealt with in line with L&Q’s policy, whilst also ensuring L&Q are adhering to the Housing Ombudsman Code of Practice which came into effect in 2020.\nYou will be self-motivated, professional and have a desire to ensure that L&Q adheres to its complaints policies and procedures and highlight any areas of non-performance. You will be able to work on your own initiative and be able to organise and prioritise your own individual workload, as well as being aware of the overall teams’ objectives and assisting where necessary.\nIt is desirable that candidates have past experience resolving complaints. Excellent customer service is a must in this role.\n \nTo be considered for this role candidates will be able to demonstrate:\n· Excellent Customer Service skills\n· Experience in a similar role\n· Proficient in use of MS Office packages\n· Excellent written and verbal communication skills\n· Experience of working in a customer focused capacity\n· Experience of providing administrative support in a busy work environment\n· Good organisation skills\n· Ability to work well within a team\n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments:\nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 110,000 homes, primarily across London the South East and the North West of England.\nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n \n ","shortDescription":"","salaryDescription":"32,881","publishDate":"2025-05-01T07:45:00.000Z","expirationDate":"2025-05-13T07:45:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1bc738a7-5b73-4e81-b46c-889cfdb55014.jpg","score":1,"featured":false,"enhanced":false},{"id":"3653b68e-dbf5-4aab-ae2a-94513fa398d8","title":"Repairs Helpdesk Customer Service Advisor","employer":"Brighton & Hove City Council","department":"","location":"Housing Centre, Fairway Trading Estate, Eastergate Road, Brighton","locationType":3,"description":"<h2>Job introduction</h2>Are you passionate about providing excellent customer service? If so, why not join our team providing the first point of contact for residents reporting repairs and requesting updates on their existing repairs? <div>\nIf you’re a looking for an opportunity to use your skills and to work in an environment where no two days are the same, we would like to hear from you.\nFor an informal discussion, please contact Nic Brown, Repairs Helpdesk Supervisor on nic.brown@brighton-hove.gov.uk or call on 07592 591378.\n</div><h2>About the role</h2>What will I be doing?<ul>\n<li>You’ll answer inbound calls and emails from our residents who require repairs to their council properties.</li>\n<li>Responsible for providing accurate information, advice and assistance to our residents.</li>\n<li>Using our in house IT systems, issuing jobs accurately and assigning these to the relevant trade team</li>\n<li>Liaising directly with other teams within the council, both verbally and in writing.</li>\n<li>Conducting customer surveys via outbound calls</li>\n<li>Providing excellent customer service</li>\n</ul>What we are looking for<ul>\n<li>Strong communication and empathy skills</li>\n<li>A good standard of IT skills</li>\n<li>A high level of attention to detail</li>\n<li>A genuine passion for helping others</li>\n<li>Ability to work as part of a team but also able to work under your own initiative</li>\n<li>Ability to work under pressure</li>\n<li>Someone who is comfortable interacting with a wide range of people from a variety of backgrounds and some who may be vulnerable</li>\n</ul>In return for your skills and hard work, we offer:<ul>\n<li>A full induction with on-going development</li>\n<li>Paid annual leave</li>\n<li>Pension scheme</li>\n</ul>Please read our <a href=\"https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council\">Apply for a job at the council (brighton-hove.gov.uk)</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href=\"https://www.brighton-hove.gov.uk/jobs/council-jobs/cv-guidance\">CV guidance (brighton-hove.gov.uk)</a> and <a href=\"https://www.brighton-hove.gov.uk/jobs/council-jobs/shortlisting-questions-guidance\">Shortlisting questions guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2><div>\nYour starting salary will be pro rata if the above position is less than 37 hours or term-time only.\nFor more information about our values and the benefits of working at the council, visit <a href=\"https://www.brighton-hove.gov.uk/jobs/why-work-us\">Why work for us </a>\n</div><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href=\"https://www.brighton-hove.gov.uk/fair-and-inclusive\">fair and inclusive</a> actions, our <a href=\"https://www.brighton-hove.gov.uk/becoming-anti-racist-city\">anti-racism strategy</a> and the work we are doing to <a href=\"https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace\">encourage a diverse workforce (brighton-hove.gov.uk).</a>","shortDescription":"","salaryDescription":"£33,349 - £33,889 total pay including 5.5hrs p/w contracted overtime","publishDate":"2025-04-30T23:00:00.000Z","expirationDate":"2025-05-15T22:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/54f8ce67-2a46-45d8-bb7d-2809c3702ccc.png","score":1,"featured":false,"enhanced":false},{"id":"c8081836-3579-44c9-a085-9a6f7e9902f6","title":"Property Surveyor (Temporary Accommodation)","employer":"London Borough of Haringey","department":"","location":"Haringey","locationType":2,"description":"<div class=\"desc\">\n<h3>About Haringey</h3>\nHaringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.\nOur history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.\n<h3>About the role</h3>\nYou will be responsible for carrying out inspections of occupied and void properties, diagnosing repairs, scheduling up works through an agreed schedule of rates or where not possible preparing a specification of works and obtaining quotations. You will work with colleagues across the Housing Demand Service to ensure the PSL properties meet the current lettable standard and repaired within the agreed timescales and budget provisions. Assess the issues and the risks and to make decisions to mitigate the risks to ensure the safety of the customer and property.\nYou will assist in maintaining and ensuring the PSL void properties are compliant and ready for tenants. To be responsible for the Hand back of Homes for Haringey and Councils Leasing properties, leading on the dilapidation and disrepair claims from property owners from inception to completion.\nThe Temporary Accommodation Service are responsible for the procurement of properties used as temporary accommodation for homeless households and for managing the relationships and contracts we have temporary accommodation providers, ensuring that a sufficient supply of good quality and reasonably priced accommodation is available.\nThis role sits within the Contracts & Procurement Team which is tasked with managing our temporary and emergency accommodation provision and contracts, overseeing delivery of reasonably priced temporary housing to meet identified demand.\nA key element of the contract & procurement work is building and maintaining relationships with providers and agents, as well as carrying out inspections and following up on repairs and property conditions.\n<h3>About you</h3>\nYou will be required to successfully manage projects and work with contractors to ensure work is being completed to a satisfactory standard. The ability to build strong and meaningful relationships with colleagues and contractors is required as well as tact, diplomacy and the ability to negotiate. You will have excellent written and oral communication skills and the ability to achieve defined performance targets.\nExperience with building works, dealing with voids and disrepair. Dilapidation, handbacks is desirable. Surveying qualifications – RICS, CIOB.\nApplicants must drive and have a driving licence that is valid in the UK.\n<h3>Working for Haringey</h3>\nAt Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.\nOur benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.\nPlease note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.\nAdditionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href=\"mailto:ResourcingHub@haringey.gov.uk\">ResourcingHub@haringey.gov.uk</a> \n</div>\n<h3>Attachments</h3>\n<ul>\n<li><a href=\"https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&nDocumentID=467609&ptId=11800\">JE715 Property Surveyor (Temporary Accommodation)_04.08.23_v2.pdf</a></li>\n</ul>","shortDescription":"","salaryDescription":"PO3 £44,331 – £47,532 per annum","publishDate":"2025-04-30T11:37:00.000Z","expirationDate":"2025-05-18T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/92ea289d-e83e-4ed6-bbaf-533734cdf442.png","score":1,"featured":false,"enhanced":false},{"id":"14260a03-18d8-43f1-9f52-ca700801d8cf","title":"Housing Officer","employer":"Causeway Irish Housing Association","department":"","location":"Haringey","locationType":2,"description":"About Us\nWe are recruiting a Housing Officer, job description attached.\n<ul>\n<li>We’re a four-day week employer, so this is a 32 hours per week role.</li>\n<li>All staff currently work the 32 hours over 4 days, but there is the option to work the 32 hours over 5 days.</li>\n<li>Core working hours are 10am-4pm, and we allow flexible working outside of this once 32 hours during the week are worked.</li>\n<li>Salary is £30,952</li>\n<li>Location base is our head office in Pretoria Road. There is the expectation of property visits around London.</li>\n<li>Home working is available for 1 day per week.</li>\n</ul>\nOur Organisation\nYou will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years’ service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.\nThe Role\nTo provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by being a primary point of contact for tenants. Manage a patch of approximately 100 units. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation","shortDescription":"","salaryDescription":"Salary is £30,952","publishDate":"2025-04-30T09:43:00.000Z","expirationDate":"2025-05-27T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c19dd6d7-8d05-42f4-805f-26697e2d7792.png","score":1,"featured":false,"enhanced":false},{"id":"96b447ac-570a-4ff3-ba74-0d252efb3bbe","title":"Sessional Registrar","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"JOB DESCRIPTION Organisation: London Borough of Waltham Forest Salary: SO1 £37,068-£38,058 pro rata Contract Type: Casual. Sessional Registration Officer must be able to work weekends on a rota basis Application Deadline: 11th May 2025 DBS: Basic Reference:1710 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. About the role: Are you passionate about delivering exceptional customer service? Do you have the professionalism, empathy, and attention to detail needed to be part of life's most significant moments? We are currently seeking five highly customer-focused Sessional Registrars to join our dynamic Registration Team. These flexible roles are ideal for individuals who thrive in a people-centered environment and are looking to work weekends and occasional evenings. As a Sessional Registrar, you will play an important role in officiating ceremonies and registering key life events at a range of beautiful and diverse venues across the London Borough of Waltham Forest. You will be based primarily at the Register Office in Walthamstow Library and the Town Hall campus, with duties also taking place at approved venues throughout the borough. This is a casual role where you let us know your availability-be it for half or full days on weekends-and we'll match you to demand accordingly. Our registration services operate Monday to Sunday, 9:00am to 5:00pm, with some evening appointments also available. Flexibility is essential, as is a smart appearance and a calm, friendly demeanor. If you're committed to excellence and looking to make a real difference in your community, we would love to hear from you. <a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Sessional_Registration_Officer_SO1_1710.pdf\">>> Click here to download the Role Profile << </a> Key Responsibilities: <ul> <li>Delivering all elements of birth, death and still birth registrations, </li> <li>Officiate marriage ceremonies, civil partnership ceremonies and British Citizenship ceremonies </li> <li>Conducting non-statutory ceremonies, such as renewal of vows, baby naming and commitment ceremonies.</li> <li>Liaising with customers and colleagues to ensure that ceremonies are delivered to a high standard .</li> <li>Maintaining all audit procedures, which ensure the safekeeping of records, data and secure stock items.</li> <li>Maintaining a working knowledge of the laws relating to registration services, regulations of the General Register Office, Home Office, Registration Handbooks, circulars, processes and council policies.</li> </ul> Qualifications and Requirements: English and Maths Qualifications Relevant NVQ Level 2 or 3 qualifications Terms and conditions: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; Satisfactory DBS check; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Marvely Brown at <a href=\"mailto:Marvely.Brown@walthamforest.gov.uk\">Marvely.Brown@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"SO1 £37,068-£38,058 pro rata","publishDate":"2025-04-25T15:36:00.000Z","expirationDate":"2025-05-11T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e461bf04-5a2d-4113-8710-6339c175c917.jpg","score":1,"featured":false,"enhanced":false},{"id":"5a778e8d-9eb7-41dd-9fd5-964f53b0d974","title":"Assistant Director of Change","employer":"Southwark Council","department":"","location":"Southwark","locationType":3,"description":"The role As our Assistant Director of Change, you’ll be at the heart of change, supporting cross council innovation that helps us meet our vision for good lives. You will lead our Future Southwark change programme which aims to transform the way we work.\nGuided by our three principles of tackling inequality, investing in prevention and empowering people, the programme aims to help us reimagine what we do and how we do it so that we can serve our residents into the future.\nWho are we looking for? We are looking for someone who is curious, highly skilled and driven by public service. This job will be a great fit if you:\n<ul>\n<li>\nHave exceptional leadership and collaborative skills and enjoy working as part of a one council team\n</li>\n<li>\nHave proven experience leading complex, organisation-wide change in local government or a similarly complex environment\n</li>\n<li>\nHave the skills and thinking to problem solve and work collaboratively to seek out the root causes of problems and develop resident driven solutions\n</li>\n<li>\nCan design and deliver change at both a system and individual level\n</li>\n<li>\nHave the skills to deploy a broad range of change approaches, picking the right tools for the job and using modern design techniques\n</li>\n<li>\nCan demonstrate how you have translated big ambitions into tangible, high-impact transformation programmes which can prove outcomes\n</li>\n<li>\nHave the ability to work with and influence senior stakeholders and drive collaboration\n</li>\n<li>\nHave a results-driven mindset, ensuring transformation delivers measurable benefits, from service improvements to financial sustainability\n</li>\n<li>\nHave the skills to leverage data and insights to shape change & transformation initiatives\n</li>\n<li>\nHave the bandwidth to manage and drive value from a broad portfolio of change\n</li>\n</ul>\nWhat You’ll Be Doing You’ll lead a transformation function across the council to ensure our services are modern and efficient:\n<ul>\n<li>\nLeading and embedding a bold transformation strategy aligned with Southwark 2030, ensuring services are future-proofed and built around resident needs\n</li>\n<li>\nOverseeing cross-cutting change programmes, from service redesign to digital transformation, leveraging emerging technologies and fresh thinking to improve efficiency and service delivery\n</li>\n<li>\nUsing innovative problem-solving, design thinking, and clean, high-quality data insights to shape transformation initiatives and drive evidence-based decision-making\n</li>\n<li>\nEnsuring every change delivers real and lasting benefits to our communities, embedding a human-centred approach to service transformation\n</li>\n<li>\nBuilding and developing a high-performing transformation function, fostering a culture of collaboration, creativity, and agility. Overseeing the Programme Management Office to ensure change is delivered effectively and at pace\n</li>\n<li>\nWorking with senior leaders and elected officials to champion innovation, embed a mindset of continuous improvement, and ensure transformation is embraced across the organisation\n</li>\n</ul>\nAdditional salary details Salary: Up to £105,096 This post attracts an additional benefit to the value of £3,503 PA for staff which can be used for benefits or taken as cash\nAbout Southwark Council Southwark is at the heart of London’s success, known across the world for its physical landmarks but powered by its extraordinary people.\nWe have much to be proud of and every reason to be ambitious about the future. Our recently agreed 2030 Strategy unites partners around a vision that together, we will build a fair, green and safe Southwark where everyone can live a good life as part of a strong community.\nTo deliver our shared vision, we will need to unleash the collective talents of residents, communities, organisations and businesses for the good of everyone who calls Southwark home. This is your chance to take the lead in a high-profile, high-impact role, helping to shape the future of one of London’s most ambitious councils.\nSouthwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.\nAt Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.\nOur refreshed borough plan and focus on Southwark Stands Together (our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.\nBenefits and more information <a href=\"https://jobs.southwark.gov.uk/why-us/\">https://jobs.southwark.gov.uk/why-us/</a>\nRecruitment timetable\n<ul>\n<li>\nApplication Closing Date: 11.59pm on the 19th of May 2025\n</li>\n<li>\nStakeholder Panel Interviews: The 29th of May 2025\n</li>\n<li>\nFinal Interview Date: The 30th of May 2025\n</li>\n</ul>\nWe are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative.\nWe particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.\nGuaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:\n<ul>\n<li>\nMembers of the Armed Forces and veterans\n</li>\n<li>\nAre currently in care, or have previously been in care\n</li>\n<li>\nIf you consider yourself to be disabled or if you have a long-term health condition\n</li>\n</ul>\nWe reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.\n#LI-PC1","shortDescription":"","salaryDescription":"£83,964 - £105,096","publishDate":"2025-04-24T14:06:00.000Z","expirationDate":"2025-05-19T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e94ef9be-212f-438e-889b-0c05fb82ed85.jpg","score":1,"featured":false,"enhanced":false},{"id":"3f673aed-1e7a-4485-b144-006b9a7a4ec5","title":"Team Leader (Condensation, Damp & Mould)","employer":"Peabody","department":"","location":"Basildon","locationType":3,"description":"The vacancy Are you an experienced leader with a passion for delivering high-quality property services and improving residents' lives? Join our dedicated Property Services team at Peabody as a Team Leader (Condensation, Damp & Mould), where you'll play a crucial role in protecting resident health and maintaining property standards. The role As the Team Leader, you'll be responsible for managing a specialist team focused on resolving condensation, damp and mould issues across our housing stock. You'll ensure timely, effective and empathetic case management, working closely with internal and external stakeholders to assess, remediate and prevent future issues. Your leadership will ensure processes are efficient, data is accurate, and our service continuously improves. You'll be part of a wider Repairs Team that oversees a range of services including responsive repairs, voids, aids & adaptations, disrepair, and more. This is a pivotal role in driving up resident satisfaction and ensuring Peabody properties remain safe and well-maintained. What you'll be doing<ul> <li>Leading a structured, resident-focused approach to case management, ensuring cases are logged, tracked, and resolved effectively.</li> <li>Analysing case data to identify trends, root causes, and opportunities for proactive interventions.</li> <li>Working collaboratively with technical teams to implement timely remediation and long-term preventative solutions.</li> <li>Coaching and supporting your team through regular 1:1s and feedback sessions, building a culture of pride, development and accountability.</li> <li>Ensuring compliance with relevant legislation and internal service standards.</li>\n</ul>What success looks like<ul> <li>Legislative timeframes for resolution are consistently met.</li> <li>High-quality, empathetic service that earns positive resident feedback.</li> <li>Repeat cases are reduced through systemic improvements.</li> <li>Strong case management performance and accurate data reporting.</li> <li>Effective cross-team collaboration and stakeholder satisfaction.</li>\n</ul>About You You're a skilled and proactive leader with a strong background in housing or property services. You're passionate about delivering excellent outcomes for residents and have a clear understanding of how to manage condensation, damp and mould cases with both technical insight and empathy. With a calm, solutions-focused approach, you inspire your team and drive continuous improvement across the service. You will bring:<ul> <li>Proven experience managing condensation, damp and mould cases, ideally in a social housing or repairs setting.</li> <li>Strong leadership skills, with the ability to motivate and support a fast-paced team.</li> <li>Excellent communication and interpersonal skills, with a resident-focused mindset.</li> <li>A methodical and analytical approach, using data to inform decisions and improve services.</li> <li>Confidence in using housing management systems and Microsoft Excel to monitor performance and manage workflows.</li>\n</ul>You'll need to be in the office for a minimum of 2 days per week and the remaining time you'll be able to work remotely. This role is based at the Pitsea office in Essex. Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please email Talent Specialist, Tanisha at tanisha.johnson@peabody.org.uk We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place during the weeks commencing 12th & 19th May PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£42,000 per annum","publishDate":"2025-04-24T01:12:48.000Z","expirationDate":"2025-05-07T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/eb809cdb-329b-4587-b1ef-44e66ffa1ecd.png","score":1,"featured":false,"enhanced":false},{"id":"735f6a6a-133d-426e-b79d-589189499638","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"London","locationType":3,"description":"Charity Shop Volunteer Be there when it matters as a Sue Ryder Volunteer As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.\nThe role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:\n• Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • Sorting, labelling, pricing of stock • Greeting and helping customers • Serving customers on the till (training provided) • Maintaining shop displays, re-stocking, • Light cleaning/tidying duties to keep the shop inviting and well presented\nMore bespoke roles may include: • PAT testing • Upcycling • Social media and photography About you: • Enjoy helping and engaging with customers • Be enthusiastic and pro-active • Have the ability to work as part of a team • Be reliable Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.\nWe are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. Please note - we do have a minimum age requirement in our shops of 18. \nAbout Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* If you have any questions, please contact our team at volunteer.recruitment@sueryder.org or visit: www.sueryder.org\n ","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T12:17:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2d6857ed-8606-423e-bc9d-2d91ff273adb.png","score":1,"featured":false,"enhanced":false},{"id":"38d612a6-4773-4c12-9471-4bc8dcbdfbde","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"Essex","locationType":3,"description":"Charity Shop Volunteer Be there when it matters as a Sue Ryder Volunteer As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.\nThe role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:\n• Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • Sorting, labelling, pricing of stock • Greeting and helping customers • Serving customers on the till (training provided) • Maintaining shop displays, re-stocking, • Light cleaning/tidying duties to keep the shop inviting and well presented\nMore bespoke roles may include: • PAT testing • Upcycling • Social media and photography About you: • Enjoy helping and engaging with customers • Be enthusiastic and pro-active • Have the ability to work as part of a team • Be reliable Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.\nWe are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. Please note - we do have a minimum age requirement in our shops of 18. \nAbout Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* If you have any questions, please contact our team at volunteer.recruitment@sueryder.org or visit: www.sueryder.org\n ","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T12:17:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1c50bcf0-8eda-46ea-8ebe-4b6517b9d506.png","score":1,"featured":false,"enhanced":false},{"id":"5f7550e4-3f54-4bd7-9230-863b68d3c57a","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"Kent","locationType":3,"description":"Charity Shop Volunteer Be there when it matters as a Sue Ryder Volunteer As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.\nThe role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:\n• Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • Sorting, labelling, pricing of stock • Greeting and helping customers • Serving customers on the till (training provided) • Maintaining shop displays, re-stocking, • Light cleaning/tidying duties to keep the shop inviting and well presented\nMore bespoke roles may include: • PAT testing • Upcycling • Social media and photography About you: • Enjoy helping and engaging with customers • Be enthusiastic and pro-active • Have the ability to work as part of a team • Be reliable Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.\nWe are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. Please note - we do have a minimum age requirement in our shops of 18. \nAbout Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* If you have any questions, please contact our team at volunteer.recruitment@sueryder.org or visit: www.sueryder.org\n ","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T11:01:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1970cf1b-5226-4b03-9a75-4965ea68bfb5.png","score":1,"featured":false,"enhanced":false},{"id":"67b3097a-a39f-4c61-9a55-69d476de0aa1","title":"Assistant Housing Compliance Officer","employer":"Maidstone Borough Council","department":"","location":"Maidstone","locationType":2,"description":"About the Role: \nWe are looking to recruit a highly motivated individual to join our busy Housing Standards Team, part of Housing & Regulatory Services, on a full time, permanent contract.\nWorking as part of a team, this post will ensure the delivery of the Council’s statutory responsibilities for improving conditions and standards of management of private sector housing for residents of Maidstone, protecting their health, safety and well-being.\nAs a strong team player, with a keen interest in improving housing conditions you will contribute to the efficient and effective service delivery of the team. Your priority focus will be ensuring legislative compliance in providing safe and well-maintained properties, including fire safety. Undertaking investigations and inspections of residential properties and the preparation and service of relevant statutory notices; considering other enforcement action where necessary and providing related advice and assistance to residents. \nAbout You: \nThe successful candidate will have excellent organisational, IT, customer care and communication skills. You will need to be highly motivated, work well within a team as well as on your own initiative, with the ability to prioritise and complete a variety of tasks in a busy and demanding environment. Multi-tasking where appropriate, you will need to bring your proven knowledge and experience to the role.\nThe ideal candidate will have knowledge of housing and fire safety legislation with experience and/or training in dealing with compliance. \nAbout Us: \nMaidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.\nWe will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.\nAt Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance. \nOur Offer:\nA range of benefits including:\n<ul>\n<li>Highly flexible hybrid working opportunities</li>\n<li>7am to 7pm flexi time to suit personal circumstances for most roles</li>\n<li>Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.</li>\n<li>Additional 3 days leave given to enable a close down of the offices between Christmas and New year.</li>\n<li>Free parking</li>\n<li>Range of flexible working opportunities to accommodate people’s home/work life balance including compressed hours, 9-day fortnight, part time.</li>\n<li>Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities</li>\n<li>Employee Assistance Programme which provides confidential & independent information and access to counsellors</li>\n<li>Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.</li>\n<li>Life Assurance – three times your annual salary (for members of the LGPS)</li>\n<li>Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work </li>\n<li>Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax. </li>\n<li>Annual flu vaccine</li>\n<li>Cycle to work scheme</li>\n<li>Staff benefits discounts on leisure, eating out, holidays and shopping</li>\n<li>Excellent learning and career opportunities for committed individuals</li>\n<li>A professional fee payment, if required for the role</li>\n</ul>\nSelection Process: \nFollowing the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview.\nThis role is customer-facing and the ability to converse at ease with customers and provide advice in accurate spoken English is an essential element of the role.\nMaidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.\nThe Council considers that the successful applicant will have access to young people and/or vulnerable adults and it is a requirement under The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 that you hold an enhanced disclosure and barring scheme check. Upon successful appointment, you will be required to provide evidence of an enhanced DBS check if you subscribe to the DBS Update Service or complete the process to obtain a DBS check\nFor further information or to discuss this opportunity in more detail, please contact Phil Jennings, Housing Standards Manager on 01622 602740.\nTo apply for the position, please click on the apply link above and complete the online application form or you can apply by phone on 01622 602555.\nClosing Date: 13th May 2025\nInterview Date: 22nd May 2025","shortDescription":"","salaryDescription":"Grade 8 £31,382 - £34,043 pa","publishDate":"2025-04-17T08:00:00.000Z","expirationDate":"2025-05-13T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/df8e5972-0f7d-460c-960d-808a6bd2fcdf.jpg","score":1,"featured":false,"enhanced":false},{"id":"2cee2b99-f200-40f5-957f-aae68c53d0db","title":"INTERNAL APPLICANTS ONLY Early Help Project Officer","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"JOB DESCRIPTION ***Internal Applicants Only*** Organisation: London Borough of Waltham Forest Salary: Scale 6 £34,416 - £35,982 Contract Type: Full-time Fixed term 12 months Working hours per week: 36 hours per week Application Deadline: 22nd March 2025 Proposed Interview Date(s): Tuesday 25th March 2025 Reference: 1679 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. About the role: To perform project support and organisational functions/duties to assist in the delivery of the Adult Early Help services including Link Worker and Family and Group Conferencing service to ensure the workflow is actioned appropriately and will involve good communication across the council services, including finance and HR. Day to day activities will include working with data and finance. <ul> <li>Communicate effectively with internal and / or external customers/ service users. Act as point of contact for the service.</li> <li>Create documents, reports, correspondence etc. from the information provided, using standard formats and software.</li> <li>Organise and maintain records and documents using the appropriate council process / system. </li> </ul> <a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_PSO_Adult_Early_help_SC6_1679.pdf\">>> Click here to download the Role Profile << </a> Key Responsibilities: To be responsible for the collation of Adult Early Help data. To support with invites and data collection of workshops and group sessions. Excellent communication skills to communicate with residents and partners. Qualifications and Requirements: English and Math Qualification Relevant NVQ Level 2 or 3 qualification Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; Satisfactory DBS check; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Adult Early Help Manager, Caoimhe McKenna at <a href=\"mailto:caoimhe.mckenna@walthamforest.gov.uk\">caoimhe.mckenna@walthamforest.gov.uk</a> or 07775790223 If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"Scale 6 £34,416 - £35,982","publishDate":"2025-03-21T10:34:00.000Z","expirationDate":"2025-06-03T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f97d3cc5-bb93-462d-b094-a34d9bbf7b9a.jpg","score":1,"featured":false,"enhanced":false},{"id":"664fd8b6-bbd0-4ea9-ab40-81cf2227b815","title":"Volunteer eCommerce Product Lister","employer":"St Peter's Hospice","department":"","location":"St Peter's Hospice","locationType":2,"description":"Purpose of the role\nSt Peter’s Hospice runs over 50 shops in the greater Bristol area. The shops trade mostly in second hand goods donated by the public All the money raised through goods bought in our shops goes towards funding our patient care. \nOur eCommerce team sells donated items on eBay which may achieve a higher price online. We are expanding our online web shop to include virtual gifts, greetings cards and will be launching a personalised engraving range in Summer 2025.\nA Volunteer eCommerce Product Lister will work as part of a team to raise as much income as possible through our online selling platforms, including eBay and our website shop.\nWhat you will be doing\nYou may be involved in one task or a combination of different tasks. • Accurately describe items on a computer using an online listing tool (full training provided). • Use research skills to look up similar sold items to use as a guide for pricing. • Help to maintain an inviting, tidy and safe working environment. • Attend training on starting the volunteer role, and training updates as required by the eCommerce manager.\nSkills, experience and qualities needed\nAs a Volunteer eCommerce Product Lister you will be an ambassador for St Peter’s Hospice. We will need you to have, or be very keen to work towards the following: • A good basic knowledge of computers and confidence in using basic functions such as the internet. • Well-presented, friendly and polite in a variety of situations. • Open to learning, know your own limits of skills, competences and responsibilities and work within them and know when to ask for help. • Prepared to work alone and as part of a team. • Prepared to handle a variety of goods in a busy working environment. • Work quickly, accurately and with attention to detail • Good listening and communication skills. • Enthusiastic, reliable and committed. • This role includes periods of standing, sitting, moving items, using stairs and equipment. We do not want this aspect to exclude or prevent anyone from volunteering with us so please discuss your mobility with the eCommerce Manager at application.\nWhen and where\nOur eCommerce shop is close to the Portway Park and Ride and Junction 18/18A of the M5.\nMonday to Friday\nSupport offered \nYou will receive regular supervision, guidance and feedback from the manager and will have the opportunity to feedback your thoughts and opinions through our annual retail volunteer survey.\nTraining\nYou will undergo a comprehensive training and induction process that will familiarise you with all aspects of your role. On completing your training, we will present you with a certificate. \nWe also offer you the chance to come on a tour of the hospice, watch a short film about the work we do, hear from our Head of Retail and meet volunteers from other shops.\nWhat you get out of it!\nOur eCommerce office is a fun and friendly place to meet others and gain useful experience. Our volunteers report some or all of the following: • Meeting new people and making friends • Improved self confidence and self esteem • Learning new skills, including, display, merchandising, eBay and administration. • A sense of giving something back and feeling useful • Contributing to a local charity and raising vital funds that make a big difference to the lives of patients and families in Bristol and the surrounding area. • Develop new hobbies and interests • Useful experience to go on a CV and attract potential employers • Feeling part of a community • Having new experiences and taking on a challenge • Having fun and enjoying yourself.\nExpenses\nIt is our policy not to pay shop volunteer expenses. The only exception to this policy is where specific shops have been identified as needing to offer expenses in order to recruit volunteers. \nOther relevant information \nOur eBay shop can be found here: https://www.ebay.co.uk/str/stpetershospiceshop?_trksid=p4429486.m3561.l170197\nTo view a map of our locations and find your local shop, please visit www.stpetershospice.org.uk/shop/on-the-high-street/\nWhat to do if you’re interested\nOur online Application Form can be completed here: Volunteer with our eCommerce Team - St Peter's Hospice\nFor general information and a conversation about volunteer roles in St Peter’s Hospice, please get in touch with the Volunteer Resources Team at volunteer@stpetershospice.org","shortDescription":"","salaryDescription":"Volunteer Role","publishDate":"2025-03-20T14:02:00.000Z","expirationDate":"2025-05-04T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ab8beb69-0b0a-4732-9e5e-4419e59751b0.png","score":1,"featured":false,"enhanced":false},{"id":"cf49549d-3b87-4b3b-b646-c600134a3044","title":"Volunteer eCommerce Order Packer","employer":"St Peter's Hospice","department":"","location":"St Peter's Hospice","locationType":2,"description":"Purpose of the role\nSt Peter’s Hospice runs over 50 shops in the greater Bristol area. The shops trade mostly in second hand goods donated by the public All the money raised through goods bought in our shops goes towards funding our patient care. \nOur eCommerce team sells donated items on eBay which may achieve a higher price online. We are expanding our online web shop to include virtual gifts, greetings cards and will be launching a personalised engraving range in Summer 2025. \nA Volunteer eCommerce Order Packer will work as part of a team to raise as much income as possible through our online selling platforms, including eBay and our website shop.\nWhat you will be doing\nYou may be involved in one task or a combination of different tasks. • Pick sold items for a list of orders and package them safely for postage. • Process orders before mid-afternoon collection by a courier service. • Pick unsold items from storage to be boxed and returned to store. • Help to maintain an inviting, tidy and safe working environment. • Attend training on starting the volunteer role, and training updates as required by the eCommerce manager.\nSkills, experience and qualities needed\nAs a Volunteer eCommerce Order Packer, you will be an ambassador for St Peter’s Hospice. We will need you to have, or be very keen to work towards the following: • Practical and organised approach to your work. • Well-presented, friendly and polite in a variety of situations. • Prepared to work alone and as part of a team. • Prepared to handle a variety of goods in a busy working environment. • Work quickly, accurately and with attention to detail. • Good listening and communication skills. • Enthusiastic, reliable and committed. • Open to learning, know your own limits of skills, competences and responsibilities and work within them and know when to ask for help. • This role includes periods of standing, moving items, using stairs and equipment. We do not want this aspect to exclude or prevent anyone from volunteering with us so please discuss your mobility with the eCommerce Manager at application.\nWhen and where\nOur eCommerce shop is close to the Portway Park and Ride and Junction 18/18A of the M5.\nMondays, Wednesdays and Fridays. Morning start so that items are ready for the courier in early afternoon.\nSupport offered \nYou will receive regular supervision, guidance and feedback from the manager and will have the opportunity to feedback your thoughts and opinions through our annual retail volunteer survey.\nTraining\nYou will undergo a comprehensive training and induction process that will familiarise you with all aspects of your role. On completing your training, we will present you with a certificate. \nWe also offer you the chance to come on a tour of the hospice, watch a short film about the work we do, hear from our Head of Retail and meet volunteers from other shops.\nWhat you get out of it!\nOur eCommerce office is a fun and friendly place to meet others and gain useful experience. Our volunteers report some or all of the following: • Meeting new people and making friends • Improved self confidence and self esteem • Learning new skills, including display, merchandising, ebay and administration. • A sense of giving something back and feeling useful • Contributing to a local charity and raising vital funds that make a big difference to the lives of patients and families in Bristol and the surrounding area. • Develop new hobbies and interests • Useful experience to go on a CV and attract potential employers • Feeling part of a community • Having new experiences and taking on a challenge • Having fun and enjoying yourself.\nExpenses\nIt is our policy not to pay shop volunteer expenses. The only exception to this policy is where specific shops have been identified as needing to offer expenses in order to recruit volunteers. \nOther relevant information \nOur eBay shop can be found here: https://www.ebay.co.uk/str/stpetershospiceshop?_trksid=p4429486.m3561.l170197\nTo view a map of our locations and find your local shop, please visit www.stpetershospice.org.uk/shop/on-the-high-street/\nWhat to do if you’re interested\nOur online Application Form can be completed here: Volunteer with our eCommerce Team - St Peter's Hospice\nFor general information and a conversation about volunteer roles in St Peter’s Hospice, please get in touch with the Volunteer Resources Team at volunteer@stpetershospice.org","shortDescription":"","salaryDescription":"Volunteer Role","publishDate":"2025-03-20T13:56:00.000Z","expirationDate":"2025-05-04T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/db92eb1e-4256-4775-8e12-cf1990d9546f.png","score":1,"featured":false,"enhanced":false},{"id":"8d74360c-26a3-4d8d-b8a1-b4f1041ed571","title":"Volunteer eCommerce Product Photographer","employer":"St Peter's Hospice","department":"","location":"St Peter's Hospice","locationType":2,"description":"Purpose of the role\nSt Peter’s Hospice runs over 50 shops in the greater Bristol area. The shops trade mostly in second hand goods donated by the public All the money raised through goods bought in our shops goes towards funding our patient care. \nOur eCommerce team sells donated items on eBay which may achieve a higher price online. We are expanding our online web shop to include virtual gifts, greetings cards and will be launching a personalised engraving range in Summer 2025. \nA Volunteer eBay Product Photogrpaher will work as part of a team to raise as much income as possible through our online selling platforms, including eBay and our website shop.\nWhat you will be doing\nYou may be involved in one task or a combination of different tasks. • Photograph items thoroughly to show details and any defects. • Preparing items for our volunteer product listers to sell online. • Photograph items in a visually pleasing way to encourage sales. • Help to maintain an inviting, tidy and safe working environment. • Attend training on starting the volunteer role, and training updates as required by the eBay manager. \nSkills, experience and qualities needed\nAs a Volunteer eCommerce Product Photographer you will be an ambassador for St Peter’s Hospice. We will need you to have, or be very keen to work towards the following: • Entry level photography skills using a point-and-shoot camera. • Keeping pace with incoming stock volumes. • Well-presented, friendly and polite in a variety of situations. • Prepared to work alone and as part of a team. • Prepared to handle a variety of goods in a busy working environment. • Good listening and communication skills. • Enthusiastic, reliable and committed. • Work quickly, accurately and with attention to detail. • Some photography experience is helpful but training will be given. • Open to learning, know your own limits of skills, competences and responsibilities and work within them and know when to ask for help. • This role includes periods of standing, moving items, using stairs and equipment. We do not want this aspect to exclude or prevent anyone from volunteering with us so please discuss your mobility with the Ebay Manager at application. \nWhen and where\nOur eCommerce shop is close to the Portway Park and Ride and Junction 18/18A of the M5.\nPreferably Tuesdays, Wednesdays and Thursdays, though some flexibility is possible.\nSupport offered \nYou will receive regular supervision, guidance and feedback from the manager and will have the opportunity to feedback your thoughts and opinions through our annual retail volunteer survey.\nTraining\nYou will undergo a comprehensive training and induction process that will familiarise you with all aspects of your role. On completing your training we will present you with a certificate \nWe also offer you the chance to come on a tour of the hospice, watch a short film about the work we do, hear from our Head of Retail and meet volunteers from other shops.\nWhat you get out of it!\nOur eBay office is a fun and friendly place to meet others and gain useful experience. Our volunteers report some or all of the following: • Meeting new people and making friends • Improved self confidence and self esteem • Learning new skills, including display, merchandising, eBay and administration. • A sense of giving something back and feeling useful • Contributing to a local charity and raising vital funds that make a big difference to the lives of patients and families in Bristol and the surrounding area. • Develop new hobbies and interests • Useful experience to go on a CV and attract potential employers • Feeling part of a community • Having new experiences and taking on a challenge • Having fun and enjoying yourself.\nExpenses\nIt is our policy not to pay shop volunteer expenses. The only exception to this policy is where specific shops have been identified as needing to offer expenses in order to recruit volunteers. \nOther relevant information \nOur eBay shop can be found here: https://www.ebay.co.uk/str/stpetershospiceshop?_trksid=p4429486.m3561.l170197\nTo view a map of our locations and find your local shop, please visit www.stpetershospice.org.uk/shop/on-the-high-street/\nWhat to do if you’re interested\nOur online Application Form can be completed here: Volunteer with our eCommerce Team - St Peter's Hospice\nFor general information and a conversation about volunteer roles in St Peter’s Hospice, please get in touch with the Volunteer Resources Team at volunteer@stpetershospice.org","shortDescription":"","salaryDescription":"Volunteer Role","publishDate":"2025-03-20T13:36:00.000Z","expirationDate":"2025-05-04T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ad84b66f-2fae-4196-b8cb-017be590db76.png","score":1,"featured":false,"enhanced":false}],"totalResults":16,"page":1,"pageSize":20,"facets":{"ContractType":{"1":9,"2":1,"4":6},"WorkingPatterns":{"1":8,"2":2,"7":6},"EmployerType":{"charity/voluntary":6,"local government":6,"social housing":4},"PublishDate":{"1":0,"2":1,"3":5,"4":8,"5":16},"LocationType":{"2":7,"3":9},"JobTypes":{"administration":5,"business intelligence":1,"community":4,"customer service":16,"housing":3,"management":1,"project management":1,"social care":2,"surveyors":1,"transport":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.480473,"lng":0.03351988},{"lat":50.91095,"lng":0.03351988},{"lat":50.91095,"lng":1.4496518},{"lat":51.480473,"lng":1.4496518},{"lat":51.480473,"lng":0.03351988}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1746345892002,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"kent",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["customer service"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"kent\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"customer service\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Customer Service","slug":"customer-service"}],"dataUpdateCount":1,"dataUpdatedAt":1746345891938,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","customer service"],"queryHash":"[\"jobTypesAutocomplete\",\"customer service\"]"}]}

Customer Service job vacancies in Kent

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16
Customer Service job vacancies in Kent

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Service Charge Analyst

Southern Housing

Circa £40,000 Per annum

Croydon (On-Site)

Posted 2 days ago

Resolution Officer

London and Quadrant Housing Trust

32,881

Manchester, London (Hybrid)

Posted 3 days ago

Repairs Helpdesk Customer Service Advisor

Brighton & Hove City Council

£33,349 - £33,889 total pay including 5.5hrs p/w contracted overtime

Housing Centre, Fairway Trading Estate, Eastergate Road, Brighton (On-Site)

Posted 3 days ago

Property Surveyor (Temporary Accommodation)

London Borough of Haringey

PO3 £44,331 – £47,532 per annum

Haringey (Hybrid)

Posted 4 days ago

Housing Officer

Causeway Irish Housing Association

Salary is £30,952

Haringey (Hybrid)

Posted 4 days ago

Sessional Registrar

London Borough Of Waltham Forest

SO1 £37,068-£38,058 pro rata

To be confirmed (On-Site)

Posted 9 days ago

Assistant Director of Change

Southwark Council

£83,964 - £105,096

Southwark (On-Site)

Posted 10 days ago

Closing in 4 days

Team Leader (Condensation, Damp & Mould)

Peabody

£42,000 per annum

Basildon (On-Site)

Posted 10 days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

London (On-Site)

Posted 17 days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

Essex (On-Site)

Posted 17 days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

Kent (On-Site)

Posted 17 days ago

Assistant Housing Compliance Officer

Maidstone Borough Council

Grade 8 £31,382 - £34,043 pa

Maidstone (Hybrid)

Posted 17 days ago

INTERNAL APPLICANTS ONLY Early Help Project Officer

London Borough Of Waltham Forest

Scale 6 £34,416 - £35,982

To be confirmed (On-Site)

Posted 30+ days ago

Closing today

Volunteer eCommerce Product Lister

St Peter's Hospice

Volunteer Role

St Peter's Hospice (Hybrid)

Posted 30+ days ago

Closing today

Volunteer eCommerce Order Packer

St Peter's Hospice

Volunteer Role

St Peter's Hospice (Hybrid)

Posted 30+ days ago

Closing today

Volunteer eCommerce Product Photographer

St Peter's Hospice

Volunteer Role

St Peter's Hospice (Hybrid)

Posted 30+ days ago

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16 Customer Service job vacancies in Kent

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Service Charge Analyst

Resolution Officer

Repairs Helpdesk Customer Service Advisor

Property Surveyor (Temporary Accommodation)

Housing Officer

Sessional Registrar

Assistant Director of Change

Team Leader (Condensation, Damp & Mould)

Charity Shop Volunteer

Charity Shop Volunteer

Charity Shop Volunteer

Assistant Housing Compliance Officer

INTERNAL APPLICANTS ONLY Early Help Project Officer

Volunteer eCommerce Product Lister

Volunteer eCommerce Order Packer

Volunteer eCommerce Product Photographer

16
Customer Service job vacancies in Kent