{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746817106470,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"a3338c00-0f7b-4daf-afd6-c7227bf0ab41","title":"Transformation Project Manager - 3 vacancies","employer":"Woking Borough Council","department":"","location":"Woking (Hybrid)","locationType":2,"description":"<p>We are looking for experienced Project Managers who have proven experience in leading projects, preferably within the public sector or local government. Ideal candidates will possess strong leadership and team management skills, excellent communication and interpersonal abilities, and the capability to work collaboratively with business analysts and service experts to design solutions and deliver projects to modernise services.</p>\n<p>This is an essential role to modernise our processes and systems as we head toward unitarisation in the next 2 years.</p>\n<p>A diverse role working with the Digital team and business analysts to modernise and change our processes and how we work across Housing, Planning Service, and others.</p>\n<p>Who we are looking for</p>\n<ul>\n<li>Project manager with public sector experience</li>\n<li>Digital expertise</li>\n<li>Change management experience</li>\n<li>Desire to improve services and make a positive impact to residents' lives</li>\n</ul>\n<p><strong>What We Offer:</strong></p>\n<ul>\n<li>\n<strong>A supportive and inclusive work environment</strong>.</li>\n<li><strong>Opportunities for professional development and career growth.</strong></li>\n<li><strong>The chance to make a real impact on the lives of residents.</strong></li>\n</ul>\n<p>The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.</p>\n<p>This post is being offered as a fixed term contract to 31 March 2027. For an informal chat about the role please contact the Senior Programme Manager Lee.Danson@woking.gov.uk . To apply, please send your CV and covering letter to human.resources@woking.gov.uk. </p>\n<p>Closing date: 15 May 2025</p>\n<p>Interviews: 27 May 2025 </p>","shortDescription":"","salaryDescription":"Salary circa £33,000 per annum plus flexible benefits of up to £2007 per annum","publishDate":"2025-05-02T16:02:00.000Z","expirationDate":"2025-05-15T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/42e79f39-e90a-44fb-84d3-c166708ed446.png","score":1,"featured":false,"enhanced":false},{"id":"0bb355a4-8ac4-47f5-b06c-28fa79aba715","title":"Service Charge Analyst","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"<strong>The role</strong><br><br>We are currently seeking 2 x experienced Service Charge Analysts to join our Service Charge team.<br><br>As a Service Charge Analyst you will report to a Service Charge Manager, you are responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to the transformation of our Service Charge delivery<br><br>Please note this job is based out of our Croydon office and you will be expected to work 3 days in the office. <br><br><strong>What you'll do</strong><ul> <li>Accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, focusing on complex cases</li> <li>Delivering a customer-centric, expert service for service charge payers, dealing with residents directly to resolve complex customer queries and working with internal colleagues to ensure the resolution of complaints, disputes, and dissatisfaction.</li> <li>Supporting the building and embedding of the systems and processes required to support the transformation of Service Charge delivery.</li> <li>Working proactively with the managers to help with integration and management of two legacy systems and stock, and help create standardised best practice and processes</li> <li>Reviewing and maintaining procedures to facilitate full recovery of service chargeable expenditure.</li> <li>Maintaining strong business partnering relationships with key budget holders and service managers, to develop scheme knowledge and enable the accurate allocation and consistent setting of service charges</li>\n</ul><strong>What you need</strong><ul> <li>Experienced in service charge analysis, with a robust understanding of residential and commercial service charge management, including current legislative requirements and sector best practice</li> <li>Strong organisational skills, able to control and deliver a range of tasks to meet deadlines</li> <li>Experience of working with councillors, the wider community, and other external partners</li> <li>Excellent communication skills (written and oral)</li> <li>Excellent financial and numerical skills</li>\n</ul><strong>Closing date: Sunday 11th May 2025 at 23:59</strong><br><br><strong>Shortlisting dates: W/c 12th May 2025 </strong><br><br><strong>Interview dates: W/c 19th May 2025</strong><br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Circa £40,000 Per annum","publishDate":"2025-05-02T00:00:00.000Z","expirationDate":"2025-05-11T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8ccf429d-43b0-4563-a3d9-2413a32747c9.jpg","score":1,"featured":false,"enhanced":false},{"id":"25b742db-977f-4f52-b26f-7baf3aae42ce","title":"Project Support Officer","employer":"Woking Borough Council","department":"","location":"Woking (Hybrid)","locationType":2,"description":"<p><strong>Join Our Dynamic Team as a Project Support Officer!</strong></p>\n<p><strong>About the Role:</strong></p>\n<p>Are you passionate about digital transformation and eager to make a difference in public service? Woking Borough Council is seeking a dedicated and organised Project Support Officer to join our Transformation and Digital Services team. This is a fantastic opportunity to contribute to meaningful digital change programmes that align with our strategic priorities.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<p>You’ll be expected to be an all-rounder, capable of providing administrative support to the Digital Programme Manager and the wider Digital Services team. From organising and participating in meetings and workshops, coordinating diaries, and assisting with any follow up actions, you’ll also be required to assist with contract management, including raising purchase orders, goods receipting, checking invoices for accuracy, and passing invoices for payment to our colleagues in the Finance Team.</p>\n<p><strong>What We’re Looking For:</strong></p>\n<p>We need you to be computer literate and able to work on a variety of activities at any one time. Accuracy and attention to detail will be second nature to you, as will your ability to produce work to a high standard. Most importantly, though, we expect you to be a team player, willing and able to adapt swiftly to new challenges, and enthusiastic about collaborating with diverse teams.</p>\n<p><strong>Why Join Us?</strong></p>\n<p>At Woking Borough Council, we are committed to delivering high-quality services through excellent teamwork and communication. We value innovation, customer service, and the adoption of new ways of working. As Project Support Officer, you will play a crucial role in our digital transformation journey, ensuring that our projects are managed effectively and efficiently.</p>\n<p>We offer a supportive and inclusive work environment with opportunities for professional development and career growth. We also offer a generous flexi time scheme with the ability to take two flexi days a month (subject to approval), membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. </p>\n<p><strong>How to Apply:</strong></p>\n<p>If you are enthusiastic about digital transformation and meet the above criteria, we would love to hear from you. Please submit your application detailing how you meet the person specification. For an informal chat about the role please contact the Head of Digital Services anita.flavell@woking.gov.uk</p>\n<p>Join us in shaping the future of Woking Borough Council through digital innovation!</p>\n<p><strong>Closing date: 26 May 2025</strong></p>\n<p><strong>Interviews: w/c 2 June 2025</strong></p>\n<p> </p>\n<p> </p>","shortDescription":"","salaryDescription":"Salary £28,714 per annum plus flexible benefits of up to £1881","publishDate":"2025-05-01T17:29:00.000Z","expirationDate":"2025-05-26T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/47711ecd-f818-44cd-a5ea-8b217ca9a34e.png","score":1,"featured":false,"enhanced":false},{"id":"cc9a0b98-713b-4e8c-ab4e-ae4509dcb57e","title":"Customer Services Officer","employer":"Woking Borough Council","department":"","location":"Woking","locationType":3,"description":"<p>We are looking to recruit a self-motivated, customer services professional to join our friendly team. We would like to hear from you, if you:</p>\n<ul>\n<li>Enjoy working in a front line environment.</li>\n<li>Have excellent communication and computer skills.</li>\n<li>Comfortable using new technology in a changing environment.</li>\n<li>Are keen to contribute to team objectives.</li>\n<li>Want to give local people the best possible service.</li>\n</ul>\n<p>This exciting role offers a truly diverse working environment. The successful candidate will work across various areas including; reception desk, public enquiries counter, telephone contact centre and land charges administration. Duties are rotational and the ability to be flexible in terms of duties undertaken is essential.</p>\n<p>Provision of a top class service to our customers on the whole range of Council services and functions is essential, with an emphasis on carrying 80% of enquiries through to a successful conclusion at the first point of contact. In order to meet customer demands and achieve our aims of first point of contact resolution, the section uses a wide range of IT systems for which excellent ICT skills are required. The post involves frontline, face to face and telephone contact and the successful applicant will be expected to maintain a high level of customer care at all times.</p>\n<p>Whilst knowledge of Council Services would be an advantage, we have successfully recruited applicants with no previous experience in the past as a comprehensive training programme is available.</p>\n<p>The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.</p>\n<p>For an informal discussion about this role, please contact Andrew Weekes (Customer Services Team Leader) on 01483 743065 or Angela Denbigh (Customer Services Team Manager) on 01483 743100.</p>\n<p>Please note: A basic DBS check is required for this role.</p>\n<p>Closing date: 18 May 2025 at 23.59</p>\n<p>Interviews: 3 June 2025</p>\n<p> </p>","shortDescription":"","salaryDescription":"Salary circa £25,000 per annum dependent on qualifications and experience.","publishDate":"2025-04-24T15:38:00.000Z","expirationDate":"2025-05-18T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f9be10f6-f613-497a-a3cd-a2de7e2ed7a1.png","score":1,"featured":false,"enhanced":false},{"id":"735f6a6a-133d-426e-b79d-589189499638","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"London","locationType":3,"description":"<p>Charity Shop Volunteer<br> <br>Be there when it matters as a Sue Ryder Volunteer<br> <br>As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.</p>\n<p>The role:<br>Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:</p>\n<p>• Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid<br>• Sorting, labelling, pricing of stock<br>• Greeting and helping customers<br>• Serving customers on the till (training provided)<br>• Maintaining shop displays, re-stocking,<br>• Light cleaning/tidying duties to keep the shop inviting and well presented</p>\n<p>More bespoke roles may include:<br>• PAT testing<br>• Upcycling<br>• Social media and photography<br> <br>About you:<br>• Enjoy helping and engaging with customers<br>• Be enthusiastic and pro-active<br>• Have the ability to work as part of a team<br>• Be reliable<br> <br>Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.</p>\n<p>We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. <br> <br>Please note - we do have a minimum age requirement in our shops of 18. </p>\n<p>About Sue Ryder:<br>Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. 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Customer Service job vacancies in Esher

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Customer Service job vacancies in Esher

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Closing in 6 days

Transformation Project Manager - 3 vacancies

Woking Borough Council

Salary circa £33,000 per annum plus flexible benefits of up to £2007 per annum

Woking (Hybrid) (Hybrid)

Posted 7 days ago

Closing in 2 days

Service Charge Analyst

Southern Housing

Circa £40,000 Per annum

Croydon (On-Site)

Posted 7 days ago

Project Support Officer

Woking Borough Council

Salary £28,714 per annum plus flexible benefits of up to £1881

Woking (Hybrid) (Hybrid)

Posted 8 days ago

Customer Services Officer

Woking Borough Council

Salary circa £25,000 per annum dependent on qualifications and experience.

Woking (On-Site)

Posted 15 days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

London (On-Site)

Posted 22 days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

Surrey (On-Site)

Posted 22 days ago

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