field_remote_option

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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0618/APPROVED_How_to_Apply_for_a_BCN_Vacancy_using_a_CV_and_Supporting_Statement_-_January_2023__TOV_.pdf" target="_blank">APPROVED_How_to_Apply_for_a_BCN_Vacancy_using_a_CV_and_Supporting_Statement_-_January_2023__TOV_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0619/APPROVED_BCN_Staff_Benefits_-_January_2023__TOV_.pdf" target="_blank">APPROVED_BCN_Staff_Benefits_-_January_2023__TOV_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0626/Head_of_supporter_care_and_compliance__maternity_cover__job_description_-_July_2025.pdf" target="_blank">Head_of_supporter_care_and_compliance__maternity_cover__job_description_-_July_2025</a></li>
</ul>





About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it.&nbsp;Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.&nbsp;&nbsp;
About the role
You’ll lead an established and growing team responsible for delivering exceptional supporter care, accurate income processing and the high-quality fundraising compliance.&nbsp; This is a hands-on leadership role where strategic thinking meets operational delivery.&nbsp; You’ll manage people, processes, platforms and performance.
You’ll have ownership of our supporter care operations, from frontline response-handling to behind-the-scenes processes such as income processing and fundraising team fulfilment. To ensure responses are accurate and on brand, donations are handled securely and in line with fundraising regulations and our supporters get the best experience from all these areas, thanking and fulfilment. You’ll also leads on supporting the wider engagement team with fundraising compliance, ensuring organisational processes and policies are fit for purpose and that all our fundraising marketing and gift aid audit trail is compliant long with organisational wide adherence to PCI DSS.
About you
In this role, you’ll need:
<ul>
<li>A strong experience in a customer service leadership role,</li>
<li>An excellent knowledge in fundraising compliance and assurance as well as adhering to regulatory compliance for gift aid and income processing including PCI DISS compliance</li>
<li>Excellent communication skills, and you’re known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams</li>
<li>To be a strategic thinker who can balance operational detail with long-term supporter experience opportunities and manging risks. You’ll have a hands-on approach to problem-solving and a passion for continuous improvement</li>
<li>To thrive on leading the team to achieve results through leading by example, mentorship and advocating for their needs</li>
</ul>
Job description and benefits
Please download the job description and our attractive benefits package.&nbsp;&nbsp;
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. &nbsp;&nbsp;
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.If you’ve any immediate questions please email <a href="mailto:Recruitment@breastcancernow.org" target="_blank">Recruitment@breastcancernow.org</a>
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Monday 11th August 2025 at 9:00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date
1st Interview stage: 18th and 19th August 2025
2nd interview stage: Monday 1st September 2025

Head of supporter care and compliance (Maternity Cover)

<h2>About the job</h2>Salary: £25,183 - £25,992 a year Hours per week: 37 Contract type: PermanentAre you passionate about delivering exceptional customer service? We’re looking for a dedicated Customer Services Advisor to be the first point of contact for our customers, ensuring they receive accessible, professional, and high-quality support. In this vital role, you’ll put customers at the heart of everything you do—whether you're assisting them via our Service Centre or Contact Centre.You’ll work to resolve queries at first contact, helping to deliver better outcomes and lasting solutions. If you take pride in maintaining the highest standards of service and want to make a real difference in your community, we want to hear from you.Please note this role does not attract sponsorship.<h2>About you</h2>We're looking for a confident and capable Customer Services Advisor - Adult Social Care who thrives in a fast-paced, customer-focused environment. You’ll handle a wide range of public enquiries across multiple communication channels, offering clear, fluent, and accurate support with professionalism and tact—even when dealing with complex or challenging situations.The ideal candidate will be quick to grasp new information and systems, demonstrating strong IT skills across a variety of platforms, including Windows-based applications and case management tools. Strong numeracy and the ability to accurately record and produce customer documentation are essential.You’ll bring a solid understanding of equality and how discrimination can impact both individuals and service delivery. A recognised customer care qualification or relevant experience is required, along with the flexibility to adjust working hours to meet frontline service demands. A willingness to travel throughout the Borough is also key to maintaining high service standards.This is a public facing role so you’ll need to show off your fluency in speaking and writing EnglishIf you're passionate about helping people and want to be part of a dynamic, community-focused team, we’d love to hear from you.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><ul></ul>

Luton Borough Council

Customer Services Advisor (Adult Social Care)

<ul></ul>







We are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.
We are looking to recruit a proactive and experienced Markets Assistant with excellent attention to detail to join our dedicated Markets Team. The postholder will have a key role in providing support to enable the delivery of our services to the residents, market traders, and businesses of St. Helens.
The post holder will have the ability to multitask, good verbal and written communication skills with colleagues, the public, market traders and other businesses, good ICT skills, and have the ability to deal with sensitive and confidential information.
They will also be able to work flexibly, and as part of a team, providing an organised and systematic approach to working.
Whether you are seeking to embark on a new career path within Markets or within a Local Authority, or you are an experienced individual who is looking for a challenge then we would love to hear from you.
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.


St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a>
 St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Markets Assistant - temporary maternity cover

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0199/M545_Front_of_House_Manager.pdf" target="_blank">M545_Front_of_House_Manager</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Loughborough Town Hall is looking to recruit a Front Of House Manager to join our team.
Loughborough Town Hall is an award-winning, receiving house Theatre, Art gallery and venue, set in the heart of Charnwood in Leicestershire and welcoming over 100,000 people per year.
Hosting over 250 performances and events per year, including an award-winning annual pantomime, Loughborough Town Hall hosts a varied programme attracting nationally acclaimed acts and productions across the world of drama, musical theatre, comedy, live music and beyond.&nbsp;
As part of the venue’s senior management team, this role will be responsible for delivering all areas of the venue’s Front of House operations, ranging from the smooth running and delivery of the bar service and merchandising, to organising suitable staffing arrangements to guarantee all visitors have a positive and enjoyable experience.
Our ideal candidate will be a natural motivator with strong communication skills, alongside having experience of not only delivering customer service excellence to visitors, but driving CSE as a key pillar of service.
Health and Safety knowledge for this role is key, as this role will manage all Health and Safety-specific areas for Front of House delivery, including the creation and review of Risk Assessments, venue policies, Martyn’s Law compliance and ensuring the venue’s Premises License is adhered to in full.
The role will be responsible for a team of permanent staff alongside a larger pool of casual staff that support show/event delivery. You will ensure income-generating projects are maximised within your team to ensure key commercial incomes targets are surpassed.
Attention to detail is a must, driving high standards across all areas of presentation and service within your team and department, together with being able to develop strong relationships with other departments. Providing duty management cover as part of a rota is also essential.
This role is offered on a permanent 37 hour per week/full time basis.
For a further discussion regarding the role, please contact Simon Gibson – Venue Manager on <a href="mailto:simon.gibson@charnwood.gov.uk" target="_blank">simon.gibson@charnwood.gov.uk</a>
The benefits of working with us:&nbsp;
<ul>
<li>Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays&nbsp;</li>
</ul>
<ul>
<li>Opportunities for professional development linked to many roles&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Access to the Local Government Pension Scheme&nbsp;</li>
</ul>
<ul>
<li>Free parking&nbsp;</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.&nbsp;&nbsp;
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.&nbsp;
Find out more about this role and who we are by visiting <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>&nbsp;
No agencies please.

Charnwood Borough Council

Front Of House Manager M545

<h2>About the job</h2>Salary: £29,093 - £31,586 a year pro rata Hours per week: 37 Contract type: Fixed Term for up to 15 months&nbsp;This position is available as a secondment opportunity for up to 15 months. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.In this role, you’ll help ensure Council Tax, Business Rates and benefit overpayments are billed and collected efficiently. You’ll be using both manual and computerised systems to manage accounts, handle sensitive data, and keep accurate records. You’ll also speak directly with residents, businesses and claimants to resolve queries, negotiate payment arrangements and sometimes take recovery action through to the Magistrates or County Courts when needed. You’ll be part of a supportive team that values accuracy, fairness and good customer service, even when working with customers who may be experiencing financial difficulties. Occasionally, you may need to work the odd Saturday morning or evening to help us meet service demands.Please note this role does not attract sponsorship.<h2>About you</h2>You’ll bring proven experience of working in a Local Taxation or debt collection environment, ideally with a good understanding of Council Tax, Non-Domestic Rates or overpayments of benefits. You’ll be confident using computer systems like Academy and Comino, and comfortable managing both digital and manual records with great attention to detail. You know how to communicate clearly and sensitively with a wide range of people, sometimes in challenging situations where tact and empathy really matter. You’re organised, able to plan your own workload to meet deadlines and targets, and you’re not afraid of working with numbers — adding, subtracting, multiplying and dividing comes naturally to you.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1568024&amp;ptId=11581" target="_blank">download: Recovery Officer JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1568025&amp;ptId=11581" target="_blank">download: Luton Values Flyer.pdf</a></li></ul>





<ul></ul>

Recovery Officer

<ul></ul>





<h2>Job introduction</h2>
 
Interview date: TBC
An exciting opportunity has arisen to join the Environmental Services Team as an Environmental Services Advisor. This role involves taking calls and responding to emails from customers on a range of services within Environmental Services. This role will predominantly be office based but with the option to occasionally work from &nbsp;home once trained.
 
For an informal discussion, please contact Jonathan Pyle, Environmental Services Manager at <a href="mailto:jonathan.pyle@brighton-hove.gov.uk" target="_blank">jonathan.pyle@brighton-hove.gov.uk</a>&nbsp;
<h2>About the role</h2>You will be experienced in providing customer focused services in a busy, frontline, multi-disciplined environment.You must possess good communication and interpersonal skills, be able to respond to customers assertively, tactfully and empathetically, whilst keeping calm under pressure.In particular, we want someone to join our Environmental Services team who can demonstrate experience in:<ul>
<li>Providing excellent customer service</li>
<li>Maintaining and following administrative systems and processes</li>
<li>A positive approach to resolving problems and bringing creativity in working to resolve them</li>
<li>Excellent computer skills, including using IT systems and Microsoft applications</li>
</ul>Two short capability tasks relating to this role will form part of the interview process. Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process. <h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.&nbsp;Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.For more information about our values and the benefits of working at the council, visit&nbsp;<a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>

Brighton & Hove City Council

Environmental Services Advisor

Are you an enthusiastic team player who enjoys a working in a dynamic customer-facing environment?We are looking for someone like you to join our team at BEAM.What will you be doing? Some of the key responsibilities include: • Provide high standards of customer care at all times. • To be familiar with the venues ever changing artistic offer of shows, films, and events. • To be familiar with the food and beverage menu. • Serve drinks, food, and confectionery across the building. • To maintain the required level of cleanliness across all front of house and back of house areas as required by the Hospitality and Operations Manager (including equipment, washrooms, rooms for hire, and auditoria). • Undertake the manual handling of goods, refuse and equipment. • Follow stock rotation procedures to minimise waste. • Assist customers to purchase tickets at the ticketing kiosks as necessary • Operate all relevant aspects of the EPOS system. About you This role will suit individuals with: • excellent customer service and communication skills • a friendly and professional manner. • a flexible and adaptable approach to work. • the ability to work well under pressure. • a positive and proactive attitude. The ideal candidate will have: • Good numeracy and literacy skills. • Previous experience of working in a team. • Experience of working in a hospitality and food service environment is desirable. • A Basic Food Hygiene Certificate is desirable but training will be given. • Experience of using an EPOS system is desirable but training will be given. • Customer Service experience is desirable. • Excellent communication skills. • Basic computer and IT skills. • Energy and enthusiasm to work in a busy arts environment. How to apply For an informal discussion regarding the role, please email Laura Lightfoot, Operations Manager at BEAM at <a href="mailto:laura.lightfoot@beamhertford.co.uk" target="_blank">laura.lightfoot@beamhertford.co.uk</a> Closing date: 1st August 2025 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. 





<ul></ul>

East Hertfordshire District Council

Welcome Team Member

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8851/Application_guidance_for_candidates_A4_v2.pdf" target="_blank">Application_guidance_for_candidates_A4_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8856/JDPS_Customer_Operations_Manager.pdf" target="_blank">JDPS_Customer_Operations_Manager</a></li>
</ul>

A career in local government can be very rewarding, offering a variety of roles and opportunities for personal and professional development.
Wyre Council offers this development through many of its career paths.
To apply for one of our vacancies, click on ‘apply online’ to begin your application



Customer Operations Manager
Location: Marine Hall, Fleetwood
Service: Theatres
Salary: Grade 8 £35,235 - £37,938
About Us: Marine Hall is a vibrant and dynamic venue dedicated to delivering exceptional experiences for our audiences and customers. The venue is a major part of the Fleetwood Waterfront Leisure Masterplan and continue to play an integral part in the lives of people in Fleetwood and the wider Wyre community. With plans to develop a second performance space at the venue, there couldn’t be a more exciting time to join the team. To help deliver these plans, we are seeking a motivated and experienced Customer Operations Manager to join our small but dedicated team and lead our front of house operations.
Job Purpose: As the Customer Operations Manager, you will be responsible for ensuring the highest standards of customer care and front of house management at Marine Hall. You will lead the hospitality, agency, volunteer and housekeeping teams to deliver an efficient and commercially savvy operation. Your role will include promoting, pricing, and coordinating events, supporting the box office, and ensuring efficient stock management and administration.
Key Responsibilities:
<ul>
<li>Supervise and organise the team and staffing levels to meet operational requirements.</li>
<li>Provide regular Duty Management cover for shows and events.</li>
<li>Develop and supervise direct reports, ensuring clear objectives and progress.</li>
<li>Manage external catering and event bar arrangements.</li>
<li>Support the General Manager in delivering the venue service plan.</li>
<li>Develop the programme of activities and shows within the venue.</li>
<li>Conduct regular drills and ensure the safety and security of public areas for all shows.</li>
<li>Promote the theatres and sell room/conference space, functions, dinners, parties, and weddings.</li>
<li>Operate computer systems including EPOS, electronic booking, creditor payments, and goods/services ordering.</li>
<li>Address customer complaints efficiently and promptly.</li>
</ul>
Qualifications:
<ul>
<li>Good level of literacy and numeracy (Essential)</li>
<li>Appropriate management qualification (Desirable)</li>
<li>Personal Licence Holder Certificate or willingness to obtain one (Desirable)</li>
</ul>
Skills:
<ul>
<li>Excellent interpersonal and communication skills (Essential)</li>
<li>Understanding of performance management and staff development (Essential)</li>
<li>Knowledge of bar and catering operations (Essential)</li>
<li>Ability to produce reports and business plans (Essential)</li>
<li>Understanding of theatre/venue operations (Desirable)</li>
<li>Knowledge of health and safety legislation (Essential)</li>
<li>Event management skills (Essential)</li>
</ul>
Experience:
<ul>
<li>Experience in a theatre front of house role, preferably as a manager (Desirable)</li>
<li>Budgetary management and production of reports (Essential)</li>
<li>Managing health and safety in public facing businesses (Essential)</li>
<li>Managing events and bar/ catering functions (Essential)</li>
<li>Working with event/show companies and organisations (Essential)</li>
<li>Supervisory experience in a customer-facing service (Essential)</li>
<li>Experience with computerised box office systems and databases (Desirable)</li>
</ul>
Additional Requirements:
<ul>
<li>Willingness to work unsociable hours, including evenings and weekends (Essential)</li>
<li>Commitment to equal opportunities and appreciation of equalities issues (Essential)</li>
<li>Regular and reliable service (Essential)</li>
<li>Demonstrate behaviours that support our values (Essential)</li>
</ul>
The role includes weekend and evening work, with additional hours managed within annualised hours agreements.
How to Apply: To apply online and for more information about this vacancy, please visit our web-site <a href="http://www.wyre.gov.uk" target="_blank">www.wyre.gov.uk</a>
Closing date: 3 August 2025
Interviews in Fleetwood 12 August 2025

Customer Operations Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8768/Recruitment_pack_generic_April_2025.pdf" target="_blank">Recruitment_pack_generic_April_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8770/COA_JD_and_PS.pdf" target="_blank">COA_JD_and_PS</a></li>
</ul>

Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete&nbsp;but we have prepared some guidelines to help you with the application as it’s such an important part of the process.
&nbsp;&nbsp;<a href="https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form" target="_blank">https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form</a>
To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.



Customer Operations Adviser
12-month fixed term contract
ost number: PRN000373
Grade: S4-S6 Bar 25
Starting Salary £30,032
Do you have effective customer service skills, a professional telephone manner and accurate admin skills? 
Are you energetic and self-motivated?
Are you looking to grow in your next career move?
Well, in your new role as a customer operations adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.
You will be assisting customers with access and information across a wide range of council services.
Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm, based at our office in Esher. Home working is also available.&nbsp; You will receive all the training you need to succeed.
If you’re interested in a career with the council, this is a great way to progress.&nbsp; We will invest in your learning and development to help you achieve your goals. Other benefits include:
<ul>
<li>23 days holiday</li>
<li>Free car parking</li>
<li>Home working</li>
<li>Cycle to work scheme</li>
<li>Annual health check</li>
<li>Contributory local government pension scheme</li>
</ul>
For more information about the role please contact Grace Fry, Customer Operations Manager: <a href="mailto:gfry@elmbridge.gov.uk" target="_blank">gfry@elmbridge.gov.uk</a>
Closing Date: 01 August 2025
Interviews: W.C 11th &amp; 18th August

Elmbridge Borough Council

Customer Operations Adviser

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8561/Parking_Support_Manager_-_Person_Spec_0425.doc" target="_blank">Parking_Support_Manager_-_Person_Spec_0425</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8562/Parking_Support_Manager_Job_description_-_April_2025.docx" target="_blank">Parking_Support_Manager_Job_description_-_April_2025</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



In this role you will enable and manage a high-quality customer support service to the public covering a number of parking related issues. You will also support professional and technical officers from the parking team. You will need to undertake a wide range of clerical and administrative tasks including some guided legal processes and financial processing using various IT based systems.
Your main responsibilities will include answering telephone and online enquiries, entering data into IT systems, preparing service requests including parking permits and parking challenges, liaising with established software solution providers, liaison with Enforcement Agents and the day-to-day management of a small team.
Educated to at least GCSE standard or equivalent, you will have excellent communication skills complemented by office experience in a customer service environment. It is essential that you are accurate, well organised, and have a customer orientated and flexible approach to work.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer:&nbsp;<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Tonbridge and Malling Borough Council - Working for Us </a>
Closing date for applications: Sunday 03 August 2025
Interview date: week commencing Monday 11 August 2025.&nbsp;
For an informal discussion about this role, please contact Andy Bracey, Parking Manager at <a href="mailto:andy.bracey@tmbc.gov.uk" target="_blank">andy.bracey@tmbc.gov.uk</a>.&nbsp;

Tonbridge & Malling Borough Council

Parking Support Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4476/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4477/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4479/OO_-_Operations_Officer_Brox_Sport.docx" target="_blank">OO_-_Operations_Officer_Brox_Sport</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4553/OO_-_Operations_Officer_Brox_Sport__17_.docx" target="_blank">OO_-_Operations_Officer_Brox_Sport__17_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Operation Officer (Lifeguard) – (Ref: OO) FULL TRAINING AVAILABLE Salary up to £25,521.60 pa depending on hours worked &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Up to full time 40 hours per week, part-time hours also available
This could be the job for you… • &nbsp; &nbsp;Would you like to work in a vibrant team? • &nbsp; &nbsp;Operations Officer/Lifeguards benefit from varied working hours, which can easily fit around other commitments.&nbsp; • &nbsp; &nbsp;Are you a good swimmer and enjoy working in a sporting environment? • &nbsp; &nbsp;Are you interested in a career in the leisure industry?
Then come and join our friendly operations team at John Warner Sports Centre in Hoddesdon and Laura Trott Leisure Centre in Cheshunt. You will be helping your community within these centres by providing excellent customer services, so they can enjoy our facilities safely and to the highest standards of cleanliness. &nbsp;
What is required?
• &nbsp; &nbsp;You will need to be resilient, reliable, and conscientious. • &nbsp; &nbsp;Enjoy working as part of a team. • &nbsp; &nbsp;Have excellent customer care skills. • &nbsp; &nbsp;Have a friendly and effective manner. • &nbsp; &nbsp;You will need to converse at ease with members of the public in fluent English to provide advice. • &nbsp; &nbsp;Perform the safe manual handling, setting up and breaking down heavy equipment within operational guidelines. • &nbsp; &nbsp;You will need to be organised and be calm under pressure. • &nbsp; &nbsp;You will need to gain the ‘National Pool Lifeguard Qualification’, which can be funded by us (there is a payback of training fees if you do not qualify within the probationary period). • &nbsp; &nbsp;On qualifying you will need to pass regular competency tests. • &nbsp; &nbsp;You will need to pass a swim test which will be conducted at interview stage. • &nbsp; &nbsp;This role requires a disclosure and barring service check as it is working with children and vulnerable clients.
Broxbourne offers full training and development and career progression, all our current Operations Managers and Assistant Managers started out as Operations Officers/lifeguards so this could kick start your leisure career.&nbsp;
We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).&nbsp; The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.
We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Previous applicants may not be considered.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 9 September 2025 quoting the above reference.
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

11 Customer Service Full time Jobs