{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1745598424572,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"cc9a0b98-713b-4e8c-ab4e-ae4509dcb57e","title":"Customer Services Officer","employer":"Woking Borough Council","department":"","location":"Woking (Hybrid)","locationType":2,"description":"We are looking to recruit a self-motivated, customer services professional to join our friendly team. We would like to hear from you, if you:\n<ul>\n<li>Enjoy working in a front line environment.</li>\n<li>Have excellent communication and computer skills.</li>\n<li>Comfortable using new technology in a changing environment.</li>\n<li>Are keen to contribute to team objectives.</li>\n<li>Want to give local people the best possible service.</li>\n</ul>\nThis exciting role offers a truly diverse working environment. The successful candidate will work across various areas including; reception desk, public enquiries counter, telephone contact centre and land charges administration. Duties are rotational and the ability to be flexible in terms of duties undertaken is essential.\nProvision of a top class service to our customers on the whole range of Council services and functions is essential, with an emphasis on carrying 80% of enquiries through to a successful conclusion at the first point of contact. In order to meet customer demands and achieve our aims of first point of contact resolution, the section uses a wide range of IT systems for which excellent ICT skills are required. The post involves frontline, face to face and telephone contact and the successful applicant will be expected to maintain a high level of customer care at all times.\nWhilst knowledge of Council Services would be an advantage, we have successfully recruited applicants with no previous experience in the past as a comprehensive training programme is available.\nThe Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.\nFor an informal discussion about this role, please contact Andrew Weekes (Customer Services Team Leader) on 01483 743065 or Angela Denbigh (Customer Services Team Manager) on 01483 743100.\nPlease note: A basic DBS check is required for this role.\nClosing date: 18 May 2025 at 23.59\nInterviews: 29 May 2025\n ","shortDescription":"","salaryDescription":"Salary circa £25,000 per annum dependent on qualifications and experience.","publishDate":"2025-04-24T15:38:00.000Z","expirationDate":"2025-05-18T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f9be10f6-f613-497a-a3cd-a2de7e2ed7a1.png","score":1,"featured":false,"enhanced":false},{"id":"5a778e8d-9eb7-41dd-9fd5-964f53b0d974","title":"Assistant Director of Change","employer":"Southwark Council","department":"","location":"Southwark","locationType":3,"description":"The role As our Assistant Director of Change, you’ll be at the heart of change, supporting cross council innovation that helps us meet our vision for good lives. You will lead our Future Southwark change programme which aims to transform the way we work.\nGuided by our three principles of tackling inequality, investing in prevention and empowering people, the programme aims to help us reimagine what we do and how we do it so that we can serve our residents into the future.\nWho are we looking for? We are looking for someone who is curious, highly skilled and driven by public service. This job will be a great fit if you:\n<ul>\n<li>\nHave exceptional leadership and collaborative skills and enjoy working as part of a one council team\n</li>\n<li>\nHave proven experience leading complex, organisation-wide change in local government or a similarly complex environment\n</li>\n<li>\nHave the skills and thinking to problem solve and work collaboratively to seek out the root causes of problems and develop resident driven solutions\n</li>\n<li>\nCan design and deliver change at both a system and individual level\n</li>\n<li>\nHave the skills to deploy a broad range of change approaches, picking the right tools for the job and using modern design techniques\n</li>\n<li>\nCan demonstrate how you have translated big ambitions into tangible, high-impact transformation programmes which can prove outcomes\n</li>\n<li>\nHave the ability to work with and influence senior stakeholders and drive collaboration\n</li>\n<li>\nHave a results-driven mindset, ensuring transformation delivers measurable benefits, from service improvements to financial sustainability\n</li>\n<li>\nHave the skills to leverage data and insights to shape change & transformation initiatives\n</li>\n<li>\nHave the bandwidth to manage and drive value from a broad portfolio of change\n</li>\n</ul>\nWhat You’ll Be Doing You’ll lead a transformation function across the council to ensure our services are modern and efficient:\n<ul>\n<li>\nLeading and embedding a bold transformation strategy aligned with Southwark 2030, ensuring services are future-proofed and built around resident needs\n</li>\n<li>\nOverseeing cross-cutting change programmes, from service redesign to digital transformation, leveraging emerging technologies and fresh thinking to improve efficiency and service delivery\n</li>\n<li>\nUsing innovative problem-solving, design thinking, and clean, high-quality data insights to shape transformation initiatives and drive evidence-based decision-making\n</li>\n<li>\nEnsuring every change delivers real and lasting benefits to our communities, embedding a human-centred approach to service transformation\n</li>\n<li>\nBuilding and developing a high-performing transformation function, fostering a culture of collaboration, creativity, and agility. Overseeing the Programme Management Office to ensure change is delivered effectively and at pace\n</li>\n<li>\nWorking with senior leaders and elected officials to champion innovation, embed a mindset of continuous improvement, and ensure transformation is embraced across the organisation\n</li>\n</ul>\nAdditional salary details Salary: Up to £105,096 This post attracts an additional benefit to the value of £3,503 PA for staff which can be used for benefits or taken as cash\nAbout Southwark Council Southwark is at the heart of London’s success, known across the world for its physical landmarks but powered by its extraordinary people.\nWe have much to be proud of and every reason to be ambitious about the future. Our recently agreed 2030 Strategy unites partners around a vision that together, we will build a fair, green and safe Southwark where everyone can live a good life as part of a strong community.\nTo deliver our shared vision, we will need to unleash the collective talents of residents, communities, organisations and businesses for the good of everyone who calls Southwark home. This is your chance to take the lead in a high-profile, high-impact role, helping to shape the future of one of London’s most ambitious councils.\nSouthwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.\nAt Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.\nOur refreshed borough plan and focus on Southwark Stands Together (our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.\nBenefits and more information <a href=\"https://jobs.southwark.gov.uk/why-us/\">https://jobs.southwark.gov.uk/why-us/</a>\nRecruitment timetable\n<ul>\n<li>\nApplication Closing Date: 11.59pm on the 19th of May 2025\n</li>\n<li>\nStakeholder Panel Interviews: The 29th of May 2025\n</li>\n<li>\nFinal Interview Date: The 30th of May 2025\n</li>\n</ul>\nWe are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative.\nWe particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.\nGuaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:\n<ul>\n<li>\nMembers of the Armed Forces and veterans\n</li>\n<li>\nAre currently in care, or have previously been in care\n</li>\n<li>\nIf you consider yourself to be disabled or if you have a long-term health condition\n</li>\n</ul>\nWe reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.\n#LI-PC1","shortDescription":"","salaryDescription":"£83,964 - £105,096","publishDate":"2025-04-24T14:06:00.000Z","expirationDate":"2025-05-19T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e94ef9be-212f-438e-889b-0c05fb82ed85.jpg","score":1,"featured":false,"enhanced":false},{"id":"2916eabf-2ac4-4468-a31b-8eeb39d6f839","title":"Reuse Assistant","employer":"Hertfordshire County Council","department":"","location":"Welwyn Garden City","locationType":3,"description":"Job Title: Reuse Assistant Starting Salary: £26,386 progressing to £26,803 Hours: 40.0 Location: Welwyn Garden City Contract Type: Permanent Directorate: Growth & Environment About the team When you join Hertfordshire County Council, you will have a fantastic opportunity to directly influence a front-line service for residents. Our reuse shops sell items that would otherwise have been thrown away at the recycling centres. You'll receive training on assessing if items are suitable for sale and well as assisting community groups and charities with donations from the reuse shop. About the role You will need to be fit as you will be moving stock from collection points into the shop and helping to take furniture to people's cars, as well as stacking items for storage. It will involve working at weekends and most bank holidays as the shops are open then. You'll get involved with testing electrical items for sale and logging details (full training given), cleaning items, attractively displaying them for sale and taking accurate payment for them. It will also involve posting on our Facebook page and answering queries. In this job you'll get to interact with the public and make a real difference by selling good quality, low cost items that would have otherwise gone to waste. Residents love this opportunity to pick up a bargain and help the environment at the same time. It's also rewarding to work with local charities and community groups by arranging donations. About you We're looking for an enthusiastic team player with an ability to use their own initiative, get on with tasks and actively help to improve the service. You will be able to communicate clearly and politely with customers and members of the team. Be able to manage money and able to use a computer or be willing to learn. You may be required to drive between shops (mileage can be claimed for) in your own vehicle to provide assistance and cover as required. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is within the Operational Services, level OPS4 job profile. Please locate this via: Job profiles - Operational services To hear more about this opportunity please contact lorna.stump@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: TBC Please note that if we receive a high volume of applications, we may close the vacancy earlier than the advertised closing date. We encourage you to submit your application as soon as possible to ensure it is considered. Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£26,386 progressing to £26,803","publishDate":"2025-04-23T06:00:22.000Z","expirationDate":"2025-05-13T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6fe56fc2-49ce-4d08-9a93-36fd83c880f1.png","score":1,"featured":false,"enhanced":false},{"id":"735f6a6a-133d-426e-b79d-589189499638","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"London","locationType":3,"description":"Charity Shop Volunteer Be there when it matters as a Sue Ryder Volunteer As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.\nThe role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:\n• Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • Sorting, labelling, pricing of stock • Greeting and helping customers • Serving customers on the till (training provided) • Maintaining shop displays, re-stocking, • Light cleaning/tidying duties to keep the shop inviting and well presented\nMore bespoke roles may include: • PAT testing • Upcycling • Social media and photography About you: • Enjoy helping and engaging with customers • Be enthusiastic and pro-active • Have the ability to work as part of a team • Be reliable Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.\nWe are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. Please note - we do have a minimum age requirement in our shops of 18. \nAbout Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* If you have any questions, please contact our team at volunteer.recruitment@sueryder.org or visit: www.sueryder.org\n ","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T12:17:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2d6857ed-8606-423e-bc9d-2d91ff273adb.png","score":1,"featured":false,"enhanced":false},{"id":"b979e544-70fb-47df-a30e-c14e0ddca103","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"Hertfordshire","locationType":3,"description":"Charity Shop Volunteer Be there when it matters as a Sue Ryder Volunteer As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.\nThe role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:\n• Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • Sorting, labelling, pricing of stock • Greeting and helping customers • Serving customers on the till (training provided) • Maintaining shop displays, re-stocking, • Light cleaning/tidying duties to keep the shop inviting and well presented\nMore bespoke roles may include: • PAT testing • Upcycling • Social media and photography About you: • Enjoy helping and engaging with customers • Be enthusiastic and pro-active • Have the ability to work as part of a team • Be reliable Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.\nWe are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. Please note - we do have a minimum age requirement in our shops of 18. \nAbout Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* If you have any questions, please contact our team at volunteer.recruitment@sueryder.org or visit: www.sueryder.org\n ","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T11:01:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/72db28f2-6a27-4dca-9289-b5f901db6d03.png","score":1,"featured":false,"enhanced":false},{"id":"9f8ad99d-ee65-47c6-82ed-b634120a4974","title":"Casual Staff - Cheshunt Park Golf Club","employer":"Borough of Broxbourne","department":"","location":"Cheshunt, Hertfordshire, EN7 6QD. Cheshunt Park Golf Centre,","locationType":3,"description":"CASUAL STAFF - CHESHUNT PARK GOLF COURSE\n \nCasual Staff for Events, Parties, Hospitality, Reception and Operations\n \nWe want to recruit enthusiastic, flexible staff with excellent customer care skills to work at the busy Cheshunt Park Golf Centre. Work is available immediately and throughout the Summer season.\n \nGolf Reception and Operations (Ref: OPS)\n£12.27 per hour \n \nThe duties will include working on the front reception desk, golf ranger work, taking bookings selling merchandise and ensuring that all equipment is clean and properly maintained and assisting customers.\n \nBar / Hospitality Staff (Ref: HS)\n£12.27 per hour \n \nThe duties will include cooking, serving food and drinks, cleaning, cashing up and assisting customers. Shifts will be during the week, weekend, and evenings.\n \nApplicants must be over 18; they should have a can-do attitude and be flexible as the hours will vary and may include early starts and late finishes.\n \nCasual opportunities may lead to permanent posts in future for the right applicants.\n \nFor further information, contact Cheshunt Park Golf Course on 01992 624009\n \nBroxbourne Council is an Equal Opportunities employer.\n \nDetails and application forms for all job vacancies are listed on the Council’s website.\n \nApplication forms must be submitted online (quoting the relevant) reference by \n7 May 2025.\n \nBorough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.\nTelephone: 01992 785509, Email: <a href=\"mailto:personnel@broxbourne.gov.uk\">personnel@broxbourne.gov.uk</a>\nWebsite: www.broxbourne.gov.uk","shortDescription":"","salaryDescription":"£12.27 per hour","publishDate":"2025-04-17T10:39:00.000Z","expirationDate":"2025-05-07T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1468b25d-9f5b-42b5-b3f1-3f8b921ffc83.jpg","score":1,"featured":false,"enhanced":false},{"id":"7bd5461a-f95c-4e25-9b2f-38f1273b2031","title":"Front of House Membership Advisor","employer":"Impulse Leisure","department":"","location":"Thurrock (Essex) - Blackshots Leisure Centre","locationType":3,"description":"We want every visit to our centres to be a pleasant and enjoyable experience for our customers and members.\nThe role of Front of House Membership Advisor bridges the day-to-day front of house duties of answering calls, booking in members on the computerised till systems, ensuring access control in our receptions and handing customer queries and keeping the reception areas running smoothly with the important role of being the first point of contact for each prospective and existing valued customer.\nWe’re looking for applications from people who can deliver a high standard of customer service and a proactive approach to supporting our mission to create active and healthy communities. You’ll be part of a team delivering informative tours of our facilities, conducting needs analysis, setting up members on the membership database, completing sales and processing payments. You’ll also be a trusted first port of call for helping members with their concerns and getting them on their way to successes.\nFor more information, including the job description and the person specification, check out the full Vacancy Details below.\nHours of Work\nMonday 08:30 – 13:30\nTuesday 15:30 – 20:30\nWednesday 15:30 – 20:30\nThursday 15:30 – 20:30\nSaturday 09:00 – 14:00\n \nTotal hours 25 hours per week\n ","shortDescription":"","salaryDescription":"Up to £13.75 an hour","publishDate":"2025-04-15T12:52:00.000Z","expirationDate":"2025-04-27T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9917416f-1f50-46ae-81b5-8afc66ad2e9a.jpg","score":1,"featured":false,"enhanced":false},{"id":"bd3bb1f9-d29f-4cf8-a94d-f1d553fe2718","title":"Registration Services Manager / Superintendent Registrar","employer":"Harrow Council","department":"","location":"Harrow","locationType":3,"description":"Overview \nAre you a Senior Registration Officer or Manager who would welcome the opportunity to drive Registration Services forward in Harrow, and/or take the next step in your career? If so, we would welcome your application as we seek the permanent appointment of a Registration Services Manager/Superintendent Registrar, to fill this key role in our organisation.\nThe London Borough of Harrow is looking for an individual, who would develop our existing Registration Services and drive a transformation programme with an increased focus on commercialisation, whilst maintaining our high standards of support to our residents.\nAbout You \nYou will be responsible for leading and driving standards in the delivery of the service. You will also focus on developing procedures and practices to advertise the role of the Service and raise its profile, to maximise the income generated. You will have comprehensive knowledge of registration law and practice and you will have experience of leading and motivating staff.\nYou will be responsible for the day-to-day management of the Service and bring energy, initiative, innovation and a structured approach to your work.\nWith the full support of the Head of Service you will be encouraged and supported to develop your role and take further training. Opportunities to represent the service at regional meetings, working groups, and conferences will allow for wide collaboration and innovation, enabling you to make a significant contribution.\nFor an informal discussion please contact Vishal Seegoolam on 07833237931 or email vishal.seegoolam@harrow.gov.uk.\nThe closing date for this role is Monday 28 April 2025.\nInterviews will be held on the W/C Monday 5 May 2025.\nRelated Documents \nFor more information, please refer to the <a href=\"https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=21871&hashed=708959988\">Role Profile/Selection Criteria</a>\n\n\n<div class=\"jobDescription-box\">\n<div class=\"jobDescription-box__container\">\n<h2>About us</h2>\nHarrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.\n<h2>Other information</h2>\nSupport for candidates visit:<a href=\"https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&categoryId=210277\">Harrow.gov.uk</a>\nOur behavioural indicators roles <a href=\"https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11\">below G11</a> and <a href=\"https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11\">above G11</a>\nHere at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href=\"https://www.harrow.gov.uk/jobs/jobs-harrow-council\">Please click here to view Harrow Council's benefits</a>\n<h2>Important Note</h2>\nTo deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href=\"https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice\">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href=\"mailto:resourcing@harrow.gov.uk\">resourcing@harrow.gov.uk</a>\nLondon Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href=\"https://jobs.harrow.gov.uk/www.cifas.org.uk/fpn\">www.cifas.org.uk/fpn</a>\n</div>\n</div>","shortDescription":"","salaryDescription":"£45,117 - £49,119","publishDate":"2025-04-14T16:42:00.000Z","expirationDate":"2025-04-28T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1271cc53-7d57-4289-89e9-2dcd68f09851.png","score":1,"featured":false,"enhanced":false},{"id":"19242dbd-6d12-488d-a707-58fa4341f49f","title":"Senior Noise, Nuisance & Licensing Officer","employer":"London Borough of Haringey","department":"","location":"Haringey","locationType":2,"description":"<div class=\"jobListPage\">\n<div class=\"desc\">\n<h3>About Haringey</h3>\nHaringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.\nOur history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.\n<h3>About the Role</h3>\nAs the Senior Noise, Nuisance and Licensing Officer, you will be at the forefront of addressing and resolving noise and nuisance complaints across the borough, helping to create a safer and more peaceful environment for residents. Reporting to the ASB, CCTV & Enforcement Manager, you’ll take a lead role in managing complex cases, conducting investigations, and enforcing relevant legislation, such as the Environmental Protection Act and Noise and Statutory Nuisance Act.\nYour responsibilities will include responding to noise complaints both during and outside regular hours, gathering and preserving evidence, and preparing detailed case bundles for potential court proceedings. Working closely with local police, statutory organisations, and internal colleagues, you will coordinate joint enforcement actions, share intelligence, and ensure a consistent approach to noise and nuisance reduction.\n<h3>About the Team</h3>\nOur strong, supportive and innovative team aims to deliver a quality service to the people of Haringey. We work closely with internal and external partners to resolve cases quickly, ensure legal compliance and find creative solutions to achieve positive outcomes. We expect team members to be reliable and adaptable, and willing to go the extra mile for the team’s benefit. We promote a proactive, innovative, and inclusive environment to effectively respond to the demands and challenges we face.\n<h3>About You</h3>\nYou are an experienced enforcement professional with a solid background in noise, nuisance and licensing investigations. With in-depth knowledge of legislation, you are confident in applying these laws to handle complex cases and support community wellbeing.\nYou have a proven ability to manage challenging situations calmly and impartially, demonstrating excellent listening, negotiation, and communication skills. Your ability to engage effectively with residents, council members, and enforcement partners allows you to build strong relationships and support joint initiatives.\nOrganised and self-motivated, you can balance multiple priorities and work efficiently, both independently and as part of a team. Known for your thorough documentation and attention to detail, you’re committed to achieving positive outcomes that enhance the quality of life for the community. If you are passionate about making a difference in noise and nuisance control and thrive in a role that combines investigation with community engagement, this position would be a great fit for you.\n<h3>Working for Haringey</h3>\nAt Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. \nOur benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.\nPlease note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. \nAdditionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk\n</div>\n<h3>Attachments</h3>\n<ul>\n<li><a href=\"https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&nDocumentID=457645&ptId=11660\">JE1001 Senior Noise and Nuisance Officer 30.05.2024 (4).pdf</a></li>\n</ul>\n</div>","shortDescription":"","salaryDescription":"PO3 (£44,331 – £47,532) plus shift allowance","publishDate":"2025-04-14T15:36:00.000Z","expirationDate":"2025-04-27T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/53af562a-df01-49c0-a533-3363484f481f.png","score":1,"featured":false,"enhanced":false},{"id":"babd2ee6-ed12-4626-8ec8-f0f5e162a8c6","title":"Handyperson","employer":"London and Quadrant Housing Trust","department":"","location":"South East London, London","locationType":3,"description":"<div class=\"col-12 ats-title-font pb-3\">Handyperson South - 6676</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n \nJob Title Handyperson (South)\nContract Type: Permanent\nHours: Full time, 35 hours per week\nPersona: Mobile (Full Manual UK Driver’s License Essential)\nReporting Office West Ham Lane, Stratford, E15\nWorking Location South NBHD - Lambeth & Southwark\nSalary £28,191\n \nClosing date for completed application: 25th April 2025 at 15:00 \n \nInterviews will be held in person at our West Ham Lane office on 2nd May 2025.\n \nEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.\n \n<a title=\"Role Profile - Handyperson.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Eam5+qEfap94fPVL4ofFcYJ5VKwCpHRdwvgc7dfC2QJHhs1Wmaxc9CZr0ruidTbBjH\">Role Profile - Handyperson.docx</a>\n \nThis is an exciting opportunity to join the Caretaking Operational Support Service, which is a key function of our continuing commitment to providing a responsive customer-based service for our residents.\n \nPlease note a full UK driving license is required for this role and the postholder will be requested to complete a basic DBS check.\n \nWhy choose L&Q?\n \n• We offer a competitive annual salary and staff benefits package.\n• Strong family-friendly policies\n• Committed Learning & Development\n• Annual leave starting from 28 days rising to 31 PLUS bank holidays\n• Excellent Pension Scheme – double contribution up to 6%\n• Generous non-contributory life assurance\n• An Employee Assistance Programme\n• Great places to work certified 2024-2025\n• Westfield Health Cash Plan\n• Best Workplaces for Women\n \n \nAs a Handy Person:\n• You will be working as part of a team assisting in the delivery of our estate services to provide a high standard of minor repairs in communal areas, within our blocks, and on our estates.\n• You will also be carrying out pre-planned projects involving painting, grounds work, and general improvement of schemes\n• You will be liaising directly with L&Q staff, residents, and contractors and you must have due regard to health & safety and security issues.\n• You will be responsible for the vehicle, tools and equipment provided to you\n \n \nYour attributes:\n• Capable of identifying H&S risks and carrying out a variety of communal repair jobs\n• Trade skills or DIY or Gardening experience is essential.\n• A good communicator and willing to learn new skills as the service adapts to the changing needs within the Trust.\n• Confident working remotely as part of a team therefore you must have good interpersonal skills and be able to arrange work schedules and plan the implementation of work.\n• Be self-motivated, proactive, and able to organise your time effectively and be aware of safe working practices.\n• Confident in using basic IT packages\n• Be committed to providing excellent customer service \n \n \nFor this post, the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk\n \n \nIf you are interested in this role and have the experience required, then apply without delay!\nWe are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.\n \n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments:\n \nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n \n \nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\n \n \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n \n \nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the SouthEast.\n \nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity, and confidence in our communities through our £250 million L&Q Foundation and our skills academy.\n \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n</div>","shortDescription":"","salaryDescription":"£28,191 plus 28 days holiday, bank holidays and other company benefits","publishDate":"2025-04-14T15:18:00.000Z","expirationDate":"2025-04-25T22:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/dc2c6a8e-00ad-44d0-b874-d42dd42ecddd.jpg","score":1,"featured":false,"enhanced":false},{"id":"9829d59e-23ff-4ef9-9496-bc11cdea941c","title":"Business Support Admin Apprentice","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"JOB DESCRIPTION Organisation: London Borough of Waltham Forest Salary: APPREN3 £25,997 Contract Type: Full-time/Fixed term of 21 months Working hours per week: 36 Application Deadline: 25/04/2025 Proposed Interview Date(s): 30/04/2015 DBS: Standard Reference:1703 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. About the role: The Business Support Admin Apprentice will provide administrative support to the Parenting Team at Waltham Forest Council while working towards a Level 3 Business Administration qualification. The role involves assisting with the coordination of parenting programmes, managing referrals, maintaining records, and responding to enquiries from families and professionals. The apprentice will also help organise meetings, update databases, and ensure smooth communication within the team. This role offers hands-on experience in administration alongside structured training and development. <a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Apprentice_1703.pdf\">>> Click here to download the Role Profile << </a> Key Responsibilities: Provide administrative support to the Parenting Team, including managing emails and updating records. Assist with scheduling parenting courses and processing referrals. Communicate with parents and professionals, responding to enquiries. Work towards the Level 3 Business Administrator qualification, attending virtual training one day per week. Qualifications and Requirements: Good working knowledge of Microsoft Office (e.g., Word, Excel, Outlook) Strong organisational skills and attention to detail. Good communication skills, both written and verbal. Willingness to learn and develop new skills. Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; Satisfactory DBS check; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Gemma Akinade at <a href=\"mailto:gemma.akinade@walthamforest.gov.uk\">gemma.akinade@walthamforest.gov.uk</a> or 07586713368. If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"APPREN3 £25,997","publishDate":"2025-04-08T09:37:00.000Z","expirationDate":"2025-04-25T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/49b33cf7-9112-4099-9f27-4363d699f205.jpg","score":1,"featured":false,"enhanced":false},{"id":"62e81826-166a-4544-b632-8cd8149af0a5","title":"Income Manager","employer":"London and Quadrant Housing Trust","department":"","location":"West Ham Lane","locationType":2,"description":"Title: Income Team Manager\nContract: Permanent Full Time\nHours: 35 hours per week\nPersona: Agile (20-40% in office and 3-4 days working from home)\nOffice Location: West Ham Lane, London or Stretford, Manchester\nSalary: Starting from - £47,135 per annum (London)\n £41,168 per annum (Outside London)\n \n<a title=\"Role Profile - Income Manager.pdf\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+gB0wU6v6wk1cmg7AjQCEbbWF8xy3xoaXdiX0dut4uJyUedpgNejQ48xyoZWfDqIA\">Role Profile - Income Manager.pdf</a>\n \nClosing date for completed applications: 27th April 2025 at 11:59 pm\n \n**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.\n \nL&Q’s Future Shape Strategy sets Operational Excellence as a cornerstone of our mission, with a commitment to delivering reliable, repeatable, and consistent services. As we continue to reshape our Income Management Team and ways of working, this is an exciting opportunity for you to join as an Income Team Manager and help guide our team through the next phase of transformation. You’ll lead and mentor a talented group of 5-8 Income Management professionals to maximise collection into the department and reduce rent arrears, directly impacting L&Q’s service delivery and our residents’ experience.\n \nYou will have experience of leading a high performing multi-disciplinary team, ideally with either debt collection experience or knowledge of the housing sector. You will have professional, customer and performance-focused income recovery and enforcement service that aligns to L&Q’s wider organisational values and performance indicators. \n \nYou will be responsible for the day-to-day management of a high performing, fast paced Income collection team. You will be providing expert support, guidance and mentoring to ensure we consistently deliver the right level of service to our residents. You will drive the reduction of rent arrears on your team, through high quality management, mentoring and understanding of the Income Collection Policy. The ideal candidate will be pro-active approach to own complaint resolution and be responsible for working across Teams to ensure we have the right capabilities and capacity in place to meet demand.\n \nWhether driving a consistent ‘One Team’ culture across Income Management, being the face of Income Management to colleagues across L&Q or building relationships with third-party providers, you will need a proven track record of building long lasting effective working relationships with a wide variety of internal and external stakeholders. Along with this, you will need to be a great communicator with the ability to convey complex information in a consumable way.\n \nAbove all to be great at this job you’ll need to be analytical, a natural problem solver and committed to delivering results. \n \nAdditionally, you will need to be passionate, target driven, confident and able to interact positively with our stakeholders. You should have a flair for problem solving and a determination to achieve positive outcomes with an ability to work with, lead and motivate team performance and have a track record of delivering significant change which improves business effectiveness in sustainable ways.\n \nA high performing Income Team Manager should demonstrate resilience in this fast-paced working environment to lead a team through difficult decision making. You will have the ability to help guide team members with complex issues that arise within your team.\n \nFinally, you will need to be resourceful and organised in your approach and demonstrate an ability to identify risks and prioritise both your own and your Team’s work to meet set deadlines. You should lead by example and manage a strong workforce to achieve the overall goal of maximising income collection.\n \nIf successful, you will report into one of our Regional Income Managers and lead a Team of Income Management professionals across a geographical ‘patch’.\n \nWhat You'll Bring:\nTo excel in this role, you'll need:\n<ul>\n<li>\nIncome Management Knowledge and Experience: Subject Matter Expert across the arrears lifecycle with knowledge of Housing Law, Landlord and Tenant Act, Welfare Reform and legal procedures and documentation. Ideal experience includes knowledge of preparing legal documents, attending court and managing evictions for rent arrears.</li>\n<li>\nManagement and Leadership: Experience of leading and managing successful multi-disciplinary teams in a fast paced, challenging environment with a proven track record of managing change and motivating teams to consistently achieve KPI’s. Strong team working and team building skills. Demonstrate performance management capabilities, which contribute to the continuous improvement of a high performing team.</li>\n<li>\nCommunication and Customer Service: Exceptional communication and customer service skills that live L&Q’s values and set the standard for the Income Management Team. Ability to communicate effectively with internal and external stakeholders using a variety of tools and methodologies. Ability to create a team environment which demonstrates the customer is at the heart of our decision making, whilst also meeting the demands of the organisation.</li>\n<li>\nOrganisation and Time Management: Self-motivated with excellent organisational skills and able to effectively prioritise their own and their Team’s workload in a pressured environment. Effective resource planning to maximise the productivity of the team to achieve positive outcomes, always leading by example. \n</li>\n<li>\nStakeholder Management: Able to work with and communicate with internal and colleagues to drive positive outcomes for residents. Ability to own relationships with external providers ensuring value for money in the goods and services provided. Proven experience of working with and proactively managing stakeholders across a wide range of escalated account types. Proactive in building new relationships which encourages collaborative working, to enable our residents to achieve the right outcome.</li>\n</ul>\n \nL&Q is a large, fast-paced, and passionate organisation with a strong mission to combine its social purpose and commercial drive to create homes and neighbourhoods everyone can be proud of.\n \nWe are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.\n \nLooking to leverage your expertise and leadership in a role that directly impacts our residents and team success? Apply today and contribute to our mission!\n \nWhy Work for L&Q?\nL&Q is not just a workplace; it's a community. Recognized as one of the UK's Best Workplaces for Women and certified as a Great Place to Work, we offer an environment where everyone can thrive.\n \nThe successful candidate will have access to our full suite of benefits, which includes:\n· Generous Annual Leave: Starting at 28 days and increasing to 31 days after 3 years of continuous service.\n· Excellent Pension Scheme: Double contribution up to 6%.\n· Health Cash Plan: Claim money towards different types of medical services, and access other health and wellbeing offers\n· Life Assurance: Generous non-contributory coverage.\n· Employee Assistance Programme: Support when you need it.\n· Recognition Bonus Scheme: Spot awards for outstanding contributions.\n· Family-Friendly Policies: Designed to help you balance work and family life\n· Diverse Networking Groups: Join groups like Ability, Kaleidoscope, Inspire & Spectrum.\n· Volunteer Time: Up to 21 hours per year to volunteer with the charity of your choice.\n· Learning & Development: Commitment to your professional growth.\n \nIf you are interested in the role and ready to make a significant impact in a constantly evolving and fast-paced organisation, then apply without delay!\n \nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. \n \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. \n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments:\nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. \n \nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\n \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n \nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.","shortDescription":"","salaryDescription":"Starting from - £47,135 per annum (London) / £41,168 per annum (Outside London)","publishDate":"2025-04-02T13:54:00.000Z","expirationDate":"2025-04-27T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4f3aa925-4b83-4b4a-b4ad-17c9389921b4.jpg","score":1,"featured":false,"enhanced":false},{"id":"2cee2b99-f200-40f5-957f-aae68c53d0db","title":"INTERNAL APPLICANTS ONLY Early Help Project Officer","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"JOB DESCRIPTION ***Internal Applicants Only*** Organisation: London Borough of Waltham Forest Salary: Scale 6 £34,416 - £35,982 Contract Type: Full-time Fixed term 12 months Working hours per week: 36 hours per week Application Deadline: 22nd March 2025 Proposed Interview Date(s): Tuesday 25th March 2025 Reference: 1679 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. About the role: To perform project support and organisational functions/duties to assist in the delivery of the Adult Early Help services including Link Worker and Family and Group Conferencing service to ensure the workflow is actioned appropriately and will involve good communication across the council services, including finance and HR. Day to day activities will include working with data and finance. <ul> <li>Communicate effectively with internal and / or external customers/ service users. Act as point of contact for the service.</li> <li>Create documents, reports, correspondence etc. from the information provided, using standard formats and software.</li> <li>Organise and maintain records and documents using the appropriate council process / system. </li> </ul> <a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_PSO_Adult_Early_help_SC6_1679.pdf\">>> Click here to download the Role Profile << </a> Key Responsibilities: To be responsible for the collation of Adult Early Help data. To support with invites and data collection of workshops and group sessions. Excellent communication skills to communicate with residents and partners. Qualifications and Requirements: English and Math Qualification Relevant NVQ Level 2 or 3 qualification Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; Satisfactory DBS check; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Adult Early Help Manager, Caoimhe McKenna at <a href=\"mailto:caoimhe.mckenna@walthamforest.gov.uk\">caoimhe.mckenna@walthamforest.gov.uk</a> or 07775790223 If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"Scale 6 £34,416 - £35,982","publishDate":"2025-03-21T10:34:00.000Z","expirationDate":"2025-05-25T06:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f97d3cc5-bb93-462d-b094-a34d9bbf7b9a.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":13,"page":1,"pageSize":20,"facets":{"ContractType":{"1":10,"3":1,"4":2},"WorkingPatterns":{"1":9,"2":2,"7":2},"EmployerType":{"charity/voluntary":2,"local government":8,"other":1,"social housing":2},"PublishDate":{"1":0,"2":3,"3":3,"4":10,"5":13},"LocationType":{"2":3,"3":10},"JobTypes":{"administration":1,"business intelligence":1,"caretaking":1,"catering":1,"community":1,"customer service":13,"environmental":1,"housing":1,"legal":1,"management":2,"project management":1,"tourism":1,"transport":2}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.672344,"lng":-0.35146832},{"lat":51.38494,"lng":-0.35146832},{"lat":51.38494,"lng":0.14827104},{"lat":51.672344,"lng":0.14827104},{"lat":51.672344,"lng":-0.35146832}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1745598424646,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"london",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["customer-service"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"london\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"customer-service\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Customer Service","slug":"customer-service"}],"dataUpdateCount":1,"dataUpdatedAt":1745598424638,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","customer-service"],"queryHash":"[\"jobTypesAutocomplete\",\"customer-service\"]"}]}

Customer Service job vacancies in London

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13
Customer Service job vacancies in London

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Customer Services Officer

Woking Borough Council

Salary circa £25,000 per annum dependent on qualifications and experience.

Woking (Hybrid) (Hybrid)

Posted 1 day ago

Assistant Director of Change

Southwark Council

£83,964 - £105,096

Southwark (On-Site)

Posted 1 day ago

Reuse Assistant

Hertfordshire County Council

£26,386 progressing to £26,803

Welwyn Garden City (On-Site)

Posted 2 days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

London (On-Site)

Posted 8 days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

Hertfordshire (On-Site)

Posted 8 days ago

Casual Staff - Cheshunt Park Golf Club

Borough of Broxbourne

£12.27 per hour

Cheshunt, Hertfordshire, EN7 6QD. Cheshunt Park Golf Centre, (On-Site)

Posted 8 days ago

Closing in 2 days

Front of House Membership Advisor

Impulse Leisure

Up to £13.75 an hour

Thurrock (Essex) - Blackshots Leisure Centre (On-Site)

Posted 10 days ago

Closing in 3 days

Registration Services Manager / Superintendent Registrar

Harrow Council

£45,117 - £49,119

Harrow (On-Site)

Posted 11 days ago

Closing in 2 days

Senior Noise, Nuisance & Licensing Officer

London Borough of Haringey

PO3 (£44,331 – £47,532) plus shift allowance

Haringey (Hybrid)

Posted 11 days ago

Closing today

Handyperson

London and Quadrant Housing Trust

£28,191 plus 28 days holiday, bank holidays and other company benefits

South East London, London (On-Site)

Posted 11 days ago

Closing today

Business Support Admin Apprentice

London Borough Of Waltham Forest

APPREN3 £25,997

To be confirmed (On-Site)

Posted 17 days ago

Closing in 2 days

Income Manager

London and Quadrant Housing Trust

Starting from - £47,135 per annum (London) / £41,168 per annum (Outside London)

West Ham Lane (Hybrid)

Posted 23 days ago

INTERNAL APPLICANTS ONLY Early Help Project Officer

London Borough Of Waltham Forest

Scale 6 £34,416 - £35,982

To be confirmed (On-Site)

Posted 30+ days ago

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13 Customer Service job vacancies in London

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Customer Services Officer

Assistant Director of Change

Reuse Assistant

Charity Shop Volunteer

Charity Shop Volunteer

Casual Staff - Cheshunt Park Golf Club

Front of House Membership Advisor

Registration Services Manager / Superintendent Registrar

Senior Noise, Nuisance & Licensing Officer

Handyperson

Business Support Admin Apprentice

Income Manager

INTERNAL APPLICANTS ONLY Early Help Project Officer

13
Customer Service job vacancies in London