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Complaints Assistant Location: Hemel Hempstead Salary: £27,663 Hours: Full-time (Hybrid)Do you have strong administration skills and would like to be part of a new team that delivers high-quality customer service? If so, Hightown Housing Association has an exciting opportunity for you!About Us:Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services.With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities.The Role:As a Complaints Assistant, you will play a crucial part in supporting the Complaints &amp; Resolution Manager and the wider Complaints &amp; Resolutions Team. Your responsibilities will include:<ul>
<li>
Administrative Support: Provide essential administrative support, including taking calls from customers and acknowledging complaints in writing.</li>
<li>
Complaints Log Management: Coordinate and administer the Complaints Log, ensuring it remains up-to-date and accurate.</li>
<li>
Data Input and Record Keeping: Input data, process information, and maintain the Complaints and Compliments logs with precision.</li>
<li>
Monitoring and Follow-Up: Regularly monitor and chase progress on commitments made during and after complaints investigations.</li>
<li>
Customer Engagement: Champion excellent customer service and engagement within the organisation.</li>
</ul>Key Responsibilities:<ul>
<li>Support the team to ensure a robust and consistent approach to complaint handling.</li>
<li>Provide administrative support to the Customer Complaints Scrutiny Panel and Quarterly Complaints Lessons Learnt meetings by taking minutes at meetings and sharing feedback.</li>
<li>Assist with collating responses to Subject Access Requests.</li>
<li>Complete complaints closure surveys with customers and support data collection.</li>
<li>Collaborate across the organisation to gather information and produce reports.</li>
<li>Promote customer engagement and excellent service within the wider organisation.</li>
</ul>About You:<ul>
<li>
Empathetic and Customer-Focused: You understand the importance of listening and responding to customer needs with empathy.</li>
<li>
Detail-Oriented: You have a keen eye for detail and ensure all records and documentation are accurate.</li>
<li>
Proactive and Collaborative: You work well with others and take initiative to resolve issues efficiently.</li>
<li>
Confident: You will be confident chasing colleagues and customers for information to ensure deadlines are met.</li>
</ul>What We Offer:<ul>
<li>
A Supportive Environment: Join a team that values collaboration and mutual support.</li>
<li>
Professional Growth: Opportunities for training and development to enhance your skills.</li>
<li>
Annual leave: 33 days including Bank Holidays (increasing with service)</li>
<li>
Competitive Salary: £27,663 per annum for a 35-hour week.</li>
<li>Monthly Attendance Bonus</li>
<li>
Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li>
<li>
Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li>
<li>
Employee Support: Health &amp; wellbeing services.</li>
<li>Free On-site Gym Access</li>
</ul>Join Us:If you are ready to make a meaningful impact and be part of a new team that is dedicated to providing excellent housing and support services, we want to hear from you!Apply now and help us continue to build a better future for our communities.We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.Hightown is an Equal Opportunities &amp; Disability Confident Employer

Hightown Housing Association

Complaints Assistant

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Complaints and Resolution Officer Location: Hemel Hempstead (Hybrid) Salary: £39,822 Hours: Full-timeAre you passionate about making a difference in people's lives? Do you have a knack for resolving issues with empathy and efficiency? If so, Hightown has an exciting opportunity for you to join our newly established Complaints and Resolution team!About Us:Hightown is a charitable housing association dedicated to providing homes and support to those in need across Hertfordshire, Bedfordshire, and Buckinghamshire. With over 9,000 homes and a team of more than 1,000 dedicated staff, we are committed to building new homes and delivering excellent housing and support services.The Role:As a Complaints and Resolution Officer, you will be at the forefront of our mission to provide exceptional customer service. It is important that you have previous complaints handling experience, preferably within the social housing sector. Your role will involve:<ul>
<li>
Listening and Responding: Be the first point of contact for customers expressing dissatisfaction, ensuring their concerns are heard and addressed promptly.</li>
<li>
Investigating and Resolving: Work closely with customers, colleagues, and contractors to investigate complaints, identify service failures, and provide comprehensive responses.</li>
<li>
Building Relationships: Use your excellent communication skills to build constructive relationships with customers, resolving concerns at the earliest opportunity.</li>
<li>
Ensuring Compliance: Follow the Housing Ombudsman Service's Complaints Handling Code, ensuring all deadlines are met and processes are followed meticulously.</li>
<li>
Driving Improvement: Identify and share learning opportunities from complaints to promote continuous service improvement.</li>
</ul>Key Responsibilities:<ul>
<li>Administer Hightown's complaints handling process, including logging, tracking, and recording outcomes.</li>
<li>Engage proactively with colleagues to gather information and respond to complaints effectively.</li>
<li>Provide feedback to customers on changes made due to lessons learned from complaints.</li>
<li>Support the Complaints and Resolution Manager with annual submissions and performance reports.</li>
<li>Liaise with external agencies to ensure successful resolution of complaints.</li>
</ul>About You:<ul>
<li>
Empathetic and Customer-Focused: You understand the importance of listening and responding to customer needs with empathy.</li>
<li>
Detail-Oriented: You have a keen eye for detail and ensure all records and documentation are accurate.</li>
<li>
Proactive and Collaborative: You work well with others and take initiative to resolve issues efficiently.</li>
<li>
Communication: Excellent written and verbal communication</li>
<li>
Knowledgeable: You stay updated on current legislation, regulatory requirements, and best practices and ideally have experience in housing.</li>
<li>
Experience: You have previous experience in investigating complaints and demonstrating your ability to handle complex issues and provide thorough resolutions.</li>
</ul>What We Offer:<ul>
<li>
A Supportive Environment: Join a team that values collaboration and mutual support.</li>
<li>
Professional Growth: Opportunities for training and development to enhance your skills.</li>
<li>
Annual leave: 33 days including Bank Holidays (increasing with service)</li>
<li>
Competitive Salary: £39,822 per annum for a 35-hour week.</li>
<li>Monthly Attendance Bonus</li>
</ul><ul><li>
Flexible working: Hybrid working after 3 months service</li></ul><ul>
<li>
Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li>
<li>
Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li>
<li>
Employee Support: Health &amp; wellbeing services.</li>
<li>Free On-site Gym Access</li>
</ul>Join Us:If you are ready to make a meaningful impact and be part of a team that is dedicated to providing excellent housing and support services, we want to hear from you!Apply now and help us continue to build a better future for our communities.We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.Hightown is an Equal Opportunities &amp; Disability Confident Employer

Complaints and Resolution Officer

<ul></ul>





Are you an enthusiastic and dedicated educator looking to make a real impact on young minds? We are seeking a motivated and inspiring teacher to join our dynamic team and help shape the future of our children and young people.
What you’ll be doing:
<ul>
<li>Plan, prepare, and deliver high-quality lessons that engage and challenge children and young people.</li>
<li>Foster a positive learning environment that supports children and young people's educational and personal growth.</li>
<li>Assess and monitor student progress, providing constructive feedback and support.</li>
<li>Work collaboratively with colleagues, parents, and the wider school community to ensure student success.</li>
<li>Participate in school activities, extracurricular programs, and professional development opportunities.</li>
</ul>
What we’re looking for:
<ul>
<li>Qualified Teacher Status (QTS)</li>
<li>A qualification in SEND education is desirable.</li>
<li>Experience of working with children with SEND and ASC</li>
<li>Experience in teaching English</li>
<li>Strong classroom management skills and the ability to inspire and motivate children and young people.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>A commitment to continuous professional development and innovation in teaching methods.</li>
</ul>
Why join us?
<ul>
<li>Annual salary reviews and enhanced pension contributions for qualified teachers.</li>
<li>Ongoing professional development opportunities.</li>
<li>Access to a range of lifestyle and health perks and benefits.</li>
<li>A collaborative and dedicated team of professionals.</li>
<li>A rewarding and fulfilling role making a real difference to children's lives.</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Brookways School is an independent specialist day school in North Cheam, London designed with a state-of-the-art learning environment which has been created to meet the needs of young people with autism.
Our school offers a calm, quiet, safe, positive and nurturing place where young people can learn and grow.
Brookways School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.

teaching1002

Kedleston Group

English Secondary Teacher

<ul></ul>





Are you an enthusiastic and dedicated educator looking to make a real impact on young minds? We are seeking a motivated and inspiring Teacher to join our dynamic team and help shape the future of our children and young people.
What you’ll be doing:
<ul>
<li>Plan, prepare, and deliver high-quality lessons that engage and challenge children and young people.</li>
<li>Foster a positive learning environment that supports children and young people's educational and personal growth.</li>
<li>Assess and monitor student progress, providing constructive feedback and support.</li>
<li>Work collaboratively with colleagues, parents, and the wider school community to ensure student success.</li>
<li>Participate in school activities, extracurricular programs, and professional development opportunities.</li>
</ul>
What we’re looking for:
<ul>
<li>Qualified Teacher Status (QTS) and a teaching degree or equivalent </li>
<li>A qualification in SEND education is desirable.</li>
<li>Experience of working with children with SEND and ASC is ideal but applications from those working in mainstream primary or secondary settings and ECTs who feel they are ready to take on a challenge are very welcome</li>
<li>Experience in teaching Performing Arts </li>
<li>Strong classroom management skills and the ability to inspire and motivate children and young people.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>A commitment to continuous professional development and innovation in teaching methods.</li>
</ul>
Why join us?
<ul>
<li>Annual salary reviews and enhanced pension contributions for qualified teachers.</li>
<li>Ongoing professional development opportunities.</li>
<li>A collaborative and dedicated team of professionals.</li>
<li>A rewarding and fulfilling role making a real difference to children's lives.</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Our specialist multi-disciplinary team of leaders, carers, therapists and educationalists work seamlessly together. They teach and proactively support pupils who have been subjected to adverse childhood experiences, including trauma, toxic stress and associated mental wellbeing difficulties, aiming to break the cycle of adversity. Children and young people may also come to us because they are challenged by attention deficit hyperactivity disorder, dyslexia, and dyspraxia or moderate and specific learning difficulties.
High Peak School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.

teaching1002

Teacher - Performing Arts

<ul></ul>





Are you compassionate, patient, and dedicated to supporting young people? We’re looking for a
Children’s Care Worker to provide a safe, nurturing environment where children can thrive, within our specialist children's home in Buxton, Derbyshire.
What you’ll be doing:
<ul>
<li>Support and care for children in a safe environment</li>
<li>Help build their confidence, independence, and life skills</li>
<li>Work closely with a team to provide emotional and practical support</li>
<li>Ensure every child feels valued and heard </li>
</ul>
What we’re looking for:
<ul>
<li>A caring and empathetic nature</li>
<li>Experience working with children and young people with complex and mental health needs</li>
<li>Resilience, patience, and a positive attitude</li>
<li>A passion for making a difference in young lives </li>
</ul>
Why work for us?
<ul>
<li>Supportive and friendly staff team</li>
</ul>
<ul>
<li>Ongoing development and training including the opportunity to gain a level 3 diploma in Residential Childcare (plus £1000 bonus if completed within 12 months!)</li>
</ul>
<ul>
<li>A rewarding role where no two days are the same and you’ll make a real impact!</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
At Kedleston we specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.
care1001

Children's Care Worker

<ul></ul>





Are you passionate about supporting young minds and making a real difference in the classroom? We’re looking for a dedicated, experienced, energetic, and caring Higher Level Teaching Assistant to join our fantastic team!
What you’ll be doing:
<ul>
<li>Support teachers in planning and delivering engaging lessons tailored to students with Autism Spectrum Condition (ASC) and Social Emotional and Mental Health (SEMH) needs.</li>
<li>Managing pastoral programs.</li>
<li>Planning and delivering learning activities</li>
<li>Monitoring student progress including assessing, recording, and reporting on student achievements.</li>
<li>Assist with classroom management and behaviour support.</li>
<li>Cover lessons in the absence of the class teacher.</li>
<li>Contribute to the assessment and tracking of student progress.</li>
<li>Assist in the preparation of learning materials and classroom resources.</li>
</ul>
What we’re looking for:
<ul>
<li>HLTA qualification or equivalent experience.</li>
<li>Previous experience working as a teaching assistant or in a similar educational support role
</li>
<li>Experience working with students with SEMH and/or ASC needs.</li>
<li>Strong understanding of child development, autism strategies, and trauma-informed approaches.</li>
<li>Strong understanding of child development and the primary/secondary curriculum.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to manage behaviour effectively and support diverse learning needs.</li>
<li>Commitment to safeguarding and promoting the welfare of children.</li>
<li>A proactive and positive approach to supporting student learning.</li>
</ul>
Why work for us?
<ul>
<li>Supportive and friendly school community</li>
<li>Ongoing training and development opportunities</li>
<li>A rewarding role where you’ll make a real impact!</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Our specialist multi-disciplinary team of leaders, carers, therapists and educationalists work seamlessly together. They teach and proactively support pupils who have been subjected to adverse childhood experiences, including trauma, toxic stress and associated mental wellbeing difficulties, aiming to break the cycle of adversity. Children and young people may also come to us because they are challenged by attention deficit hyperactivity disorder, dyslexia, and dyspraxia or moderate and specific learning difficulties.
High Peak School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.

teaching1002

Cover Supervisor

<h4>Advert Information</h4>Wholetime Transfer Opportunities Firefighters, Crew Commanders, Watch Commanders &amp; Station CommandersHertfordshire Fire and Rescue Service is a dynamic and forward looking organisation seeking expressions of interest from substantive and competent Firefighters, Crew Commanders, Watch Commanders, Station Commanders and Fire Control Operators who are interested in transfer opportunities to equivalent roles in Hertfordshire Fire &amp; Rescue Service.This opportunity is open to personnel wishing to transfer as fully competent firefighters and fire control operators from:<ul><li>Hertfordshire Fire and Rescue OC duty system wishing to transfer to Hertfordshire Fire and Rescue WDS Duty System</li><li>Local Authority Fire and Rescue Service (FRS) WDS</li><li>Local Authority OC FRS wishing to transfer to HFRS OC Duty System</li><li>Ministry of Defence FRS</li><li>UK fire control organisations, including those that fall under a local authority FRS.</li></ul>A career in HFRS is wide and varied and offers excellent development opportunities, by joining us you can expect:<ul><li>Excellent Career Development</li><li>Salary Exchange for Additional Benefits</li><li>Pension Scheme with Employer Contributions</li><li>Shopping Discounts</li><li>Support Groups &amp; Wellbeing Schemes</li></ul>If you are seeking a change and want to play a crucial role in making the communities of Hertfordshire safer, we want to hear from you.&nbsp;Selection Process: To view the Job Outlines, please follow the appropriate document link at the bottom of this page.Following receipt and review of interest received, we expect to be able to provide further information to interested parties as soon as possible and certainly within the next three months.Application &amp; Initial Training: Successful candidates will be required to pass a relevant operational gateway process and complete an Individual Development Plan.General Information: These posts are subject to the provision of the Rehabilitation of Offenders Act 1974; therefore, successful candidates will be subject to a Standard Disclosure record check.Please be advised that travel/relocation costs will not be supported.&nbsp;Hertfordshire Fire &amp; Rescue Service is proud to be an Equal Opportunities employer and encourage applications from all sectors of the community.&nbsp; We are particularly interested to hear from underrepresented groups.<h4>Application Information</h4>To apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be prompted to provide evidence of your Competency in your current role. Failure to provide this information may result in your application not being processed. PLEASE NOTE: All questions marked with a (red) * are mandatory question and must be answered - you will not be able to submit your application until all mandatory questions have been answered. English Fluency: Please Note: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. <h4>Available documents</h4><ul><li>Crew Commander Job Outline.pdf</li><li>Firefighter Job Outline.pdf</li><li>Station Commander Job Outline.pdf</li><li>Watch Commander Job Outline.pdf</li></ul> 





<ul></ul>

Hertfordshire County Council

Fire Transferee Talentpool

Job Title: Senior Business Support Officer Starting Salary: £26,835 opportunity to progress to £30,060 pa (pro-rata for part-time) pay award pending Hours: up to 37 hours Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised Business Support Senior Officers who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Hertfordshire Fire &amp; Rescue ServiceYou’ll be supporting the teams in the Hertfordshire Fire Stations. Key duties include inputting overtime and on-call payments to HCC’s payroll system, managing the supply of uniform and PPE on behalf of operational staff, making and receiving telephone calls on behalf of the Fire Service, finance support with station budgets and purchasing, and providing information as a first point of contact. You will be expected to manage team commitments avoiding scheduling conflicts and deal with all general matters including correspondence, invoices, and timesheets according to local procedures.Growth &amp; Environment / Resources DepartmentsYou’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.<h4>About you</h4>Essential:<ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Experience in minute or note taking </li></ul>Desirable:<ul><li>Support with coaching and training others</li><li>Experience in processing invoices and handling financial transactions</li></ul>This job role is within the Business Support, level BUS07 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy in a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Senior Business Support Officer

Job Title: Business Support Officer Starting Salary: £24,790 opportunity to progress to £27,269 pay award pending Hours: up to 37 hours per week Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings.Transfer of Care Team, Princess Alexandra Hospital, Harlow – 13.75 hours – Tuesday/ThursdayThis team provides assessment to adults in hospital who need social care and support to be discharged from hospital. You will support the functions of the service by providing high quality administration in this fast-paced service.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Growth &amp; Environment / Resources DepartmentsYou’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.<h4>About you</h4>Hertfordshire Fire &amp; Rescue ServiceAre you ready to make a difference in your community? Hertfordshire Fire Stations are looking for a dynamic and enthusiastic individual to support our dedicated teams. This is your chance to be at the heart of the action, ensuring our firefighters have everything they need to keep Hertfordshire safe.<ul><li>Be Part of a Heroic Team: Work alongside dedicated professionals committed to saving lives.</li><li>Make a Real Impact: Your role is crucial in supporting the operational staff and ensuring the station runs smoothly.</li><li>Dynamic Work Environment: No two days are the same – embrace the excitement and challenges that come with the job.</li></ul>Essential:<ul><li>Experience in minute or note taking</li><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li></ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li></ul>This job role is within the, level 6 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy at a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Business Support Officer

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. Job Title: Day Service Senior Support Worker Starting Salary: £26,835 (£13.90 per hour) with the opportunity to progress to £30,060 (£15.58 per hour) Hours: Full Time Contract Type: Permanent Directorate: Adult Care ServicesAT THIS TIME WE ARE UNABLE TO ACCEPT APPLICATIONS FROM CANDIDATES WITH STUDENT VISAS OR SPONSORED VISASLocations: Welwyn - Welwyn Hatfield Day Service - 37 hours <h4>About the team</h4>Are you an experienced Day Service Support Worker wanting to progress whilst supporting people to live their best lives?People with disabilities in Hertfordshire need people like you! Come and work for a trusted employer who will value you and support your development<h4>About the role</h4>You will work in Day Centres across Hertfordshire to support people with:To lead on the daily programmes and communicate any relevant changes necessary to other senior staff and/or managers. Applying a positive risk approach in providing innovative day opportunities that both connect and enable those who attend the service.To develop and implement individual and detailed service user support plans, linking with other relevant parties, including liaison with families, health professionals, social workers, and other agencies. Act as link worker to named individuals.To undertake medication duties, including administration and recording, and where appropriate supervise junior staff in this task.<h4>About you</h4>You need to have some experience as a Day Service Support Worker for this role and to hold an RQF Level 2 award or equivalent – we will support you with all additional the training you need.You just need the right values and a willingness to learn.This job role is within the Health and Social Care, level 7 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:ed.davis@hertfordshire.gov.uk" target="_blank">ed.davis@hertfordshire.gov.uk</a> for an informal discussion about the role.Benefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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63 Full time Jobs in Buckinghamshire, UK