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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9528/EHE_Officer_JD_Aug_2023_FINAL.pdf" target="_blank">EHE_Officer_JD_Aug_2023_FINAL</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Brighter Futures for Children
Elective Home Education Officer
 Term Time (+10 days), Permanent

About us
Brighter Futures for Children is a not-for-profit company, owned by, but independent of, Reading Borough Council. Although we are independent, we are very much part of the Reading Family. Our people enjoy all of benefits as other Council employees including membership of the Local Government Pension Scheme and continuous service.
We work closely with partners in the local community and key organisations including Reading Borough Council, policy, public health and voluntary groups. We are responsible for the delivery of children’s social care, early help &amp; prevention, education services (including SEND). This also includes fostering and adoption, the Youth Offending Service and traded services with schools.
Our main aim is to protect and enhance the lives of the children of Reading. We help families find long-term solutions to ensure children lead happy, healthy and successful lives.
 About the role
We have an exciting opportunity for you to join our Education Access Team.

This role will provide operational management of the Elective Home Education (EHE) and responsibilities in liaison with the Education Access Team Manager, and Head of Education Access and Support
 Key responsibilities:
<ul>
<li>Implement robust safeguarding procedures and apply local threshold of need to cases of pupil welfare concerns, making appropriate safeguarding referrals as necessary</li>
<li>Triage and provide advisory support to EHE queries from members of the public, colleagues and key partners</li>
<li>Collate and analyse information on EHE through interactions with schools and other stakeholders, tracking provision, escalating issues of a strategic nature to the Education Access Team Manager, maintaining a central register of all children known to Reading who are in receipt of EHE</li>
<li>Conduct welfare checks and home visits with families to ensure sighting and delivery of children where there are EHE and/or safeguarding concerns for children out of school (including lone working)</li>
<li>Maintain records for children not receiving a suitable education and support timely reintegration, escalating those of concern to the Education Access Team Manager</li>
<li>Contribute to meetings with schools, families and partners regarding potential Elective Home Education</li>
<li>To visit families engaged in EHE and offer advice when requested and as set out in government guidance in policy, including statutory annual contact for each child on the register carrying out an assessment of suitability of education provided as defined by law</li>
<li>To work in partnership with schools and partner organisations (e.g. Attendance Support Team, Special Education Needs and Disabilities Team, Elevate, Health) in relation to EHE pupils</li>
<li>To contribute to the development of the Reading policy, procedures and practice through review, monitoring and self-evaluation</li>
</ul>
 Experience/skills required.
<ul>
<li>Educated to an A-Level standard or equivalent</li>
<li>Good GCSE or equivalent passes, especially in English and Maths</li>
<li>Knowledge of current Education legislation including School Attendance, Safeguarding and Elective Home Education</li>
<li>Good working knowledge of child protection and safeguarding processes, procedures and thresholds</li>
<li>Relevant professional qualification (e.g. Qualified teacher status, social work) with membership of appropriate professional body where relevant (e.g. GTC, HCPC) or NVQ level 4 in relevant field (e.g. Education Welfare, Learning Mentor or substantial experience as an Learning Support Assistant desirable</li>
</ul>

Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
<ul>
<li>Local Government Pension Scheme with generous employer contribution</li>
<li>Incremental holidays starting with 26 days plus public holidays (rising to 33 after 10 years’ service)</li>
<li>Discounted Child Care (on site nursery)</li>
<li>Cycle to work scheme.</li>
<li>Season train ticket loans</li>
<li>Salary Sacrifice Car Lease Scheme</li>
<li>A range of local shopping discounts</li>
</ul>
Inclusion and Diversity
We want Brighter Futures for Children to be a great place to work and to ensure that our children, young people and families are represented in leadership roles and positions of power. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking.
We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our children, young people and families so that equalities and justice remains at the heart of everything we do.
Asking for Adjustments
Brighter Futures for Children is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please let us know.
 Closing date: 17th August 2025
Interview date: 27th August 2025
We look forward to hearing from you!

Brighter Futures for Children

Elective Home Education Officer

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Internal Applicants Only Permanent Ref: H7202 We are looking for a proactive and customer focussed individual with the ability to improve our Garages Service across the Borough, working closely with the Assistant Director, Neighbourhood Delivery and colleagues within the Commercial Development Service to develop these services and to ensure that revenue is maximised and opportunities to develop the portfolio are identified and implemented. The role will be responsible for implementing effective processes for all aspects of income management and service delivery. Managing a small team and working with relevant colleagues across the Council you will identify and implement additional uses of the garages portfolio to create commercial opportunities. You will also ensure there is an effective programme of stock improvement work and implement necessary arrangements to manage and monitor necessary repairs.&nbsp; We are looking for an individual with strong commercial, budgeting and financial management skills, the ability to analyse problems and identify appropriate solutions. You will be able to communicate effectively to a high standard, orally and in writing and be able to write complex reports. The ability to use a wide range of computer packages, including Microsoft Word, Excel and Access. Experience with Orchard software and/or Microsoft Dynamics would be of benefit. Experience in an operational service of similar scale and complexity would also be advantageous. The deadline for applications will be midnight on the closing date shown in the advert details. Applicants must have a driving licence that is valid in the UK. A Basic check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. Interviews Date(s): Thursday 31 July 2025

Dacorum Borough Council

Commercial Manager - Garages

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Assistant Support Worker - Seabrook Court We currently have a part time (30 hours) and full time (37.5 hours) Assistant Support Worker position at our supported housing scheme, Seabrook Court, in Aylesbury.Seabrook Court is a supported living service for adults with learning disabilities, offering 20 individual flats with a lounge, kitchen, bathroom, and bedroom for comfortable and private living. We provide 24-hour care, working various shifts to ensure continuous support.What You will Do:As an Assistant Support Worker, you will play a vital role in helping individuals live as independently as possible. Your day-to-day responsibilities will include:<ul>
<li>Supporting with personal care in a dignified and respectful way</li>
<li>Aid with the daily administration of medication</li>
<li>Encouraging life skills such as cooking, cleaning, shopping, and budgeting</li>
<li>Organise trips to local amenities</li>
<li>Promoting independence and helping residents achieve their personal goals</li>
<li>Following tailored support plans and risk assessments to ensure safety and wellbeing</li>
</ul>As an Assistant Support Worker you will;<ul>
<li>Provide appropriate support to service users who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li>
<li>Provide personal care but your role will also involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li>
<li>Build long lasting support relationships with people who will benefit from you "being the difference"..</li>
</ul>No Experience? No Problem - We’ll Support You Every Step of the WayYou don’t need previous experience in the care sector to thrive with us. We offer astructured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.We’re looking for compassionate, proactive individuals who genuinely care about others and bring a common-sense, can-do attitude to everything they do. If you're driven by the desire to make a real difference in people’s lives, we want to hear from you. You’ll need to be able to understand and respond to the needs and wishes of vulnerable adults, using a variety of communication methods tailored to everyone.Hightown Benefits:<ul>
<li>Generous annual leave allowance of 33 days per year (pro rata), including statutory bank holidays, rising to 35 days with service</li>
<li>£19,656 pa for a 30 hour week contract/£24,570 pa for a 37.5 hour week contract - (£12.60 per hour)</li>
<li>Workplace pension scheme and life assurance of three times your annual salary</li>
<li>Mileage paid for car usage</li>
<li>Fully paid DBS</li>
<li>Annual bonus based on satisfactory performance</li>
<li>Monthly attendance bonus and annual salary and cost of living review</li>
<li>Ongoing professional development and training to help you deliver outstanding support</li>
<li>Employee assistance helpline</li>
</ul>If you are interested in joining our friendly team, please download the job description and click apply below.Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are consideredAppointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Assistant Support Worker

Job Title: Senior Technical Officer Starting Salary: £46,731 progressing to £51,802 per annum – pay award pending Hours: 37 Location: Stevenage with Countywide travel Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>This is an exciting opportunity to join Hertfordshire Home Improvement Agency (HHIA) in our fast-paced DFG adaptations and income generating service. We are looking for Senior Technical Officer who is highly motivated, enthusiastic, and organised person, who can ensure consistent high levels of managerial support. You will join a friendly, dedicated and inclusive support team.The Hertfordshire Home Improvement Agency (HHIA) is part of an innovative amalgamation of resources from six districts coming together to provide a service that supports the independence of local residents. The aim of the HHIA is to create a better living experience through adaptation for residents of Hertfordshire. The HHIA can deliver this through a government grant known as the Disabled Facilities Grant.The Disabled Facilities Grant (DFG), which is means tested, helps to pay for essential home adaptations such as Level Access showers, stairlifts, ramps or to make other changes to the home to enable disabled children and adults to lead more independent lives.<h4>About the role</h4><ul><li>The Senior Technical officer would draw up plans, assess costs and draw up schemes of works for adaptations, produce tender documentation and support planning applications.</li><li>To monitor and supervise complex works while on site, liaising directly with building contractor when necessary and acts as the departmental emergency contact in relation to all works.</li><li>To undertake complex or sensitive technical work in line with Technical Officer role, but for which a higher level of authority/experience is required. For example; where the client has a complex disability.</li><li>Evaluate and sign off practical completion of works, agree defects list and remedial work, check quality and ensure that the site is left clean and tidy.</li><li>Liaise with the customer to ensure their satisfaction with the work before formally certifying completion.</li><li>To ensure all paperwork and records are kept up to date and are accurate in accordance with CDM and any other regulatory or statutory requirements</li><li>Ability to work collaboratively with OT, health and casework officers from across the council and other services.</li><li>Ensure projects deliver to agreed quality standards, timescales and budgets and programmes deliver benefits against targets.</li><li>Work with district HHIA Partnership, Housing associations, OTs to achieve required outcomes.</li><li>Ensure all systems operate smoothly and align with our quality standards.</li></ul> Every week is different and an opportunity to learn. Our team is involved in a hugely diverse set of services and initiatives, with opportunities to build new relationships and understand the important services we deliver to residents of Hertfordshire. The challenges are many, the reward of client being independent in their own homes through adaptations for the people that we support and seeing the changes that come from that make the efforts worthwhile.<h4>About you</h4>Essential Criteria<ul><li>Building, surveying or construction related qualification</li><li>Full UK Driving Licence</li><li>Experience of using CAD or other similar software</li><li>Experience of overseeing contractors on site</li><li>Experience of tender documents and costings</li><li>Experience of producing technical specifications and preparing contract documentation</li></ul>Desirable:<ul><li>Understanding of Disabled Facilities Grant</li><li>Member of a construction related professional body</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC12 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:sabrina.kelly@hertfordshire.gov.uk" target="_blank">sabrina.kelly@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Hertfordshire County Council

Senior Technical Officer

<h2>About the job</h2>Salary: £26,409 - £28,624 a year pro rata Hours per week: 37 Contract type: Fixed Term (6 months)This position is available as a secondment opportunity for up to 6 months. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.In this role, you’ll be part of a busy financial assessment office where you’ll work with both computerised and manual systems to process applications and support customers. You’ll handle enquiries from parents, head teachers, colleagues and other professionals, whether face to face, over the phone or in writing. Clear, precise communication is a big part of this job, as is delivering excellent customer care and handling sensitive conversations with confidence and respect. Your day-to-day work will include checking and assessing eligibility for Welfare Benefits, Housing Benefit, Council Tax Reduction, Free School Meals, Early Years and Pupil Premium. You’ll follow clear procedures and regulations, using accurate data to make informed decisions and take the right actions. You’ll need to plan and prioritise your workload, meet deadlines and adapt to competing demands, all while maintaining high standards and attention to detail.Please note this role does not attract sponsorship.<h2>About you</h2>You have experience working in a financial assessment office or a similar environment and may have spent time within a local authority revenues team. You’re comfortable using a range of computer systems and you know how to keep organised records and handle information with care. You’re a clear communicator who can explain things simply and sensitively, whether you’re talking to customers, colleagues, head teachers or parents. You can negotiate, solve problems and make people feel listened to. You understand how important it is to apply equality principles in your work, making sure everyone is treated fairly and with respect. Planning and prioritising come naturally to you. You can juggle deadlines and keep calm under pressure, following detailed procedures and guidelines to make the right decisions every time. You work well on your own but you’re also a great team player, ready to step in wherever you’re needed.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1559428&amp;ptId=11549" target="_blank">download: Educational Benefits Support Officer FINAL.docx</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1573380&amp;ptId=11549" target="_blank">download: Luton Values Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Educational Benefits Support Officer

<h2>About the job</h2>Salary: £32,115 - £35,235 a year pro rata Hours per week: 37 Contract type: Secondment until August 2027This position is available as a secondment opportunity until August 2027. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.Are you passionate about helping people reach their potential, no matter the challenges they face? Do you believe in the power of employment to change lives? If so, we have an exciting opportunity for you to join our team as an&nbsp;Employment Support Coach.In this role, you’ll work directly with individuals who face complex barriers to employment, including long-term unemployment and disabilities. You will play a vital part in helping them develop the confidence, skills, and support they need to succeed in the workplace.<h3>Key responsibilities include:</h3>- Engaging face-to-face with participants to design and deliver tailored vocational profiles and employment pathways. - Carrying out skills gap analyses and identifying appropriate training strategies. - Providing person-centred advice, support and guidance through assessments and bespoke support plans. - Delivering employability sessions, coaching interview techniques, enhancing job search skills, and helping rebuild confidence. - Meeting key performance indicators in line with contractual obligations and performance-based outcomes. - Promoting inclusive employment practices and advocating for equal opportunities in the workplace. - Developing strong relationships with employers to identify suitable vacancies, encourage interviews, and create accessible opportunities for individuals with complex employment needs.Please note this role does not attract sponsorship.<h2>About you</h2>To be successful in this role, you’ll bring a blend of empathy, initiative and a strong commitment to making a difference. We’re looking for someone who can engage, support, and challenge individuals to help them move forward in their employment journey. You’ll also have:- Proven experience in the employment and skills sector, delivering against performance targets and quality standards.- A track record of providing one-to-one support, coaching or mentoring to influence and support personal or professional development.- Strong administrative and IT skills, including experience using CRM systems and Microsoft Office software.- A sensitive and empathetic approach, with the confidence to challenge constructively when necessary.- Excellent communication skills, both written and verbal, with the ability to influence and negotiate effectively with a wide range of people and organisations.- Experience of working within structured quality guidelines and compliance frameworks.- A minimum of Level 2 qualifications in English, Maths and ICT—or equivalent relevant experience.- Confidence using a range of digital tools and channels, including phone, video conferencing, and email.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1566267&amp;ptId=11547" target="_blank">download: Luton_Values_Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1568329&amp;ptId=11547" target="_blank">download: Employment Support Specialist JD.pdf</a></li></ul>





<ul></ul>

Employment Support Specialist

<ul></ul>





Housing Estate Services Support Officer(P00017)Fixed Term Contract to December 2026Starting salary £27,544 with potential progression to £29,383 on achieving designated skills and experience37 hours per week (4 days in the office/hybrid working)We have an exciting opportunity for a Housing Estate Services Support Officer to join our team.At Welwyn and Hatfield Borough Council we work hard to improve the lives and wellbeing of our tenants and leaseholders through a sense of community where people feel safe in their neighbourhoods and which they can enjoy and take pride in.The main focus of this role will be the management of administration tasks, taking customer calls and writing letters and emails within the office.You will be assisting the Housing Estates Services Manager and Neighbourhood team with onsite inspections and contract management across Welwyn and Hatfield.You will be a motivated individual, customer focused and proactive.You will provide a high-quality administration service to support the delivery of the neighbourhood and estate management functions across the borough.We are looking for someone who has an understanding of what great customer service involves and a commitment to delivering outstanding results.We are looking for someone with:<ul>
<li>Experience of working in the housing sector, helpdesk environment or a similar customer facing role with strong customer care skills.</li>
<li>Experience of delivering a high standard of customer service with demonstrable initiative and problem-solving skills.</li>
<li>Able to prioritise their workload to meet deadlines but is flexible enough to meet the needs of the business.</li>
<li>Experience of raising and processing orders.</li>
<li>Experience of working collaboratively and building successful working relationships with key stakeholders, partners and customers.</li>
<li>Good IT skills.</li>
<li>A full UK driving licence and have access to a vehicle.</li>
</ul>You will join a forward-thinking Council that puts their customers first. We know that in order to provide the best for our residents and visitors, we need to do the same for our people.We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do.If you are passionate about helping people and enjoy working in a fast-paced environment alongside a great team – we want to hear from you. Applications close on 27 July 2025Remote assessments will be held on 1 August 2025Interviews will be held on 8 August 2025 Keywords: Welwyn hatfield borough council, local government, housing, estates, leaseholders, tenants, administration, contract management, administration, support.

Welwyn Hatfield Borough Council

Housing Estates Support Officer (RP0017)

Job Title: SEND Provision Coordinator Starting Salary: £37,035 - £40,476 per annum (pro rata for part time) – pay award pending Location: Stevenage / Apsley Contract Type: Permanent Directorate: Childrens ServicesWe have two opportunities as follows:<ul><li>Full time - 37 hours per week</li><li>Part time - Two days (15 hours) per week - the days can be decided by you</li></ul><h4>About the team</h4>The Virtual School supports the education of Hertfordshire’s Children Looked After, Previously Looked After, and those in Kinship Care, helping to close the attainment gap and raise aspirations.We monitor and support the progress of over 1,000 children across 600+ educational settings, promoting high-quality teaching and funding targeted interventions. Our remit also includes improving outcomes for children with a Social Worker, and since 2024, reducing the number of children Missing Education or Electively Home Educated.<h4>About the role</h4>Being a Provisions Coordinator, you'll be the named coordinator for children and young people who are educated outside of traditional educational establishments, ensuring that the provision in the EHC plan is appropriate to the type of setting, that we are brokering and securing appropriate packages of support, and that we are pulling together multi-agency teams to manage complex arrangements for children and young people where required.This is a fast paced role, ideal if you are a creative problem solver who loves to get into the detail of a case in order to ensure we’re meeting needs.You will support families and schools to understand statutory processes for SEND and our local offer of support in Hertfordshire. This will include attending multi-agency meetings to discuss needs and provision; writing or amending EHC plans with a focus on commissioning and monitoring of appropriate provision.This is a challenging but rewarding role, bringing together professionals and families to ensure that statutory obligations are met whilst keeping the child at the centre. It requires resilience, a drive for ambitious outcomes for children, and the ability to champion local solutions.<h4>About you</h4>Essential<ul><li>You will be educated to A level or equivalent as a minimum</li><li>Comprehensive knowledge and practical understanding of Special Educational Needs and Disabilities (SEND), particularly in relation to Children Looked After and other groups of children with Adverse Childhood Experiences (ACEs), including the SEND Code of Practice and the Children and Families Act 2014.</li><li>Excellent communication skills</li><li>High level of literacy to support good case recording and quality EHC plans</li></ul>Desirable<ul><li>You’ll also benefit from experience of brokering packages of support, working with schools to deliver SEND provision, or experience of coproduction with parents.</li><li>Experience of commissioning providers, negotiating with professionals across various disciplines, implementing packages of alternative support, and working on multiple priorities at once would be beneficial for this role.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the&nbsp;Health and Social Care Services, level HSC10&nbsp;job profile. Please locate this via: Job profiles - Health and social careTo hear more about this opportunity please contact Kate Maule <a href="mailto:Kate.Maule@hertfordshire.gov.uk" target="_blank">Kate.Maule@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: Thursday 7th August 2025Benefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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SEND Provision Coordinator

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Female Support Worker - St Barnabas (Supported Living)We are currently recruiting for a full time (37.5 hours) Support Worker at our service, St Barnabas Court in Hemel Hempstead. The role is based in Hemel Hempstead with some travel to locations in St Albans.St Barnabas provides supported living homes for people with learning disabilities. We have 8 supported living homes for people with 24-hour support on site provided. We also provide outreach support for people with learning disabilities in the community.As a Support Worker, you will play a vital role in helping people live independently and with dignity. As part of the role, you will:<ul>
<li>Assess needs and develop personalised support plans</li>
<li>Promote independencethrough life skills such as cooking, cleaning, and budgeting</li>
<li>Provide personal care with sensitivity and respect</li>
<li>Follow and contribute to risk assessments and management plans</li>
</ul><ul><li>Induct and assist in the mentoring of new staff </li></ul><ul><li>Support aspirations and help individuals achieve their goals</li></ul>You’ll be part of a friendly, supportive team that values collaboration and compassion.About you:We are looking for someone with experience in the care or support sector, who brings a can-do attitude and a genuine desire to help others thrive.You will also need to:<ul>
<li>Communicate effectively and adapt to different needs and preferences</li>
<li>Be flexible and reliable, able to work shifts including weekends and bank holidays</li>
<li>This role also includes one shift per week of completing a sleep in.</li>
<li>Work well as part of a team and independently</li>
<li>Be committed to equality, diversity, and person-centred care</li>
<li>
Hold a full UK driving licence and have access to a vehicle for work which includes business insurance</li>
</ul>It is essential that you hold a full UK driving licence, have access to a vehicle for work purposes and are happy to do sleep-ins. (an allowance for £52.78 per sleep in is paid)We will support your development with a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.Hightown Benefits:<ul>
<li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li>
<li>£25,857 pa for a 37.5 hour a week contract or £13.26 per hour</li>
<li>Workplace pension scheme and life assurance of three times your annual salary</li>
<li>Mileage paid for car usage</li>
<li>Fully paid DBS</li>
<li>Annual bonus based on satisfactory performance</li>
<li>Monthly attendance bonus and annual salary and cost of living review</li>
<li>Ongoing professional development and training to help you deliver outstanding support</li>
<li>Employee assistance helpline</li>
</ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Support Worker

Job Title: ARC Short Break Worker Starting Salary: £30,559 progressing to £33,366 + 6% Market Enhanced Payment per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Welwyn Garden City Contract Type: Permanent Directorate: Childrens Services*This role operates the following shift patterns which includes working 2 out of 4 weekends, evenings, bank holidays and sleep ins as well as some regular office based hours:<ul><li>07:30 - 15:00</li><li>14:00 - 23:00</li><li>Sleep in</li></ul><h4>About the team</h4>ARC Services offer therapeutic support to young people and their families across Hertfordshire, through many different interventions.We are looking for friendly passionate people to join our Residential Short Breaks teams to help us make a difference.No two days are the same as we work in a trauma informed creative way to prevent families breaking down.Each of the teams work closely with social care teams, education, police, Out of Hours Service and Health.<h4>About the role</h4>This role involves supporting young people and their families through creative therapeutic interventions. These take place within both our Residential and their family homes. Promoting and implementing daily routines through support including school runs right through to night time settling.<h4>About you</h4>Essential:<ul><li>Experience of working with young people and or families.</li><li>Ability to think on your feet, and remain calm under pressure.</li><li>Demonstratable skills in resilience and ability to look after yourself and others.</li><li>Ability to work 2 out of 4 weekends a month, evenings and bank holidays.</li><li>Computer competency with the ability to record concise detailed reports</li><li>Full UK driving licence with regular access to a car + business insurance</li></ul> Desirable:<ul><li>NVQ Level 4 in Residential - You will be required to complete the NVQ Level 4 Apprenticeship in Residential if not already completed – college time is included within your hours.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Dawn Clements (<a href="mailto:dawn.clements@hertfordshire.gov.uk" target="_blank">dawn.clements@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 7th and 8th Aug 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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120 Full time Jobs in Stoke Mandeville, Aylesbury, UK