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Housing Officer - Salary £38,058 - £41,442pa The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. &nbsp;We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding. &nbsp;The post holder will act as the principle point of contact for a local area, estate or patch or group of residents so that the environment and condition that residents experience is well maintained to a high quality. We are a highly motivated and high achieving team and we are looking for 2 additional Housing Officers with Tenancy Management experience to complete our busy team. The work is both challenging and rewarding you will charged with maintaining an&nbsp; excellent and seamless service by working with partners and other internal and external services. &nbsp;The post holder will report to the Senior Housing Officer providing services to our customers through the following key objectives: &nbsp;• To establish and maintain effective working relationships with all work colleagues to ensure a one team approach to the delivery of &nbsp; &nbsp; our services whilst meeting individual and team key performance indicators and targets. • To engage with appropriate internal and external agencies in agreeing and implementing support / action plans in providing a tenancy support service to new and existing tenants to sustain tenancies and reduce homelessness in particular; Neighbourhood Sustainment, Income Management, Adult Social Care and Children’s Services and Mental Health to deliver a seamless service. Work and build strong partnership links with other agencies to include determining risk, providing support to include mental health cases, domestic violence, drug and alcohol misuse, disability to include attendance at multi-agency meetings. &nbsp;• Actively work alongside other Internal Departments to undertake casework regarding breaches of tenancy conditions including ASB, harassment, domestic violence, hate crime and nuisance to include attendance in Court.&nbsp; To work with key internal and external partners and stakeholders, demonstrating influencing and problem solving qualities in the delivery of excellent tenant and leasehold management services and the sustainability of tenancies and neighbourhoods. &nbsp;• To work collaboratively with the Income Team to tackle arrears and to support vulnerable residents. You will work within the Resident Services Team and have experience of working in social housing, tenancy management or similar public sector role, dealing with complex casework face to face and in writing, experience of developing relationships with wide range of local stakeholders and partners,&nbsp; providing good tenancy, housing and leasehold advice, best practice and compliance is desirable. <ul>
<li>&nbsp;With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. You will also be a skilled and effective negotiator and problem solver.</li> <li>&nbsp;You will have excellent IT skills, in particular Microsoft Excel.</li> <li>&nbsp;To meet the requirements of this key role, you must be customer focused, able to work on defined operational projects, interpret complex housing related legislation and guidance and be able to meet tight deadlines.</li> <li>&nbsp;The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.</li> <li>You must have a full UK driving license and a vehicle to use for work.</li> </ul> For an informal discussion about the post, please contact <a href="mailto:Sanna.Shahzada@havering.gov.ukor" target="_blank">Sanna.Shahzada@havering.gov.ukor</a> <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> The closing date for the receipt of applications is 30/06/2025,&nbsp;however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful.&nbsp;&nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770. Please view Job Profile&nbsp;here Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Housing Officer

<h4> Job Description </h4>Overview Educational Psychologists Soulbury Scale (A) 3-8 depending on E.P. experience (a higher starting point may also be considered, including for newly qualified EPs), plus up to 3x SPA points £47,688 - £63,394 per annum plus £2,431 Outer London Allowance.Plus £3,000 Market Factor supplement (annual)Previously awarded SPAs will be honoured.This is an excellent opportunity to start your career or develop your skills within a supportive, progressive, and well-regarded service.The Educational Psychology Service has developed a high level of commissioned work across the Borough, which has increased year-on-year. All of the mainstream maintained schools and academies in the Borough currently commission EP support from the Service. This enables – alongside statutory and other Local Authority core work – EP contribution to SEN Support level assessment and consultation, organisational support and intervention, and community-based projects. Members of the team each link with a relatively small number of schools and other settings, with scope to provide a range of support within them. There remains a healthy balance of pre-statutory and preventative work, alongside a statutory role. We are always developing our practice, and recently have been strengthening our work as a Service in meeting the Social, Emotional and Mental Health (SEMH) needs of children and young people in Harrow. This has included ELSA delivery, and work around Emotional Based School Non Attendance. As a Service, we are actively contributing to aspects of the Local Authority’s SEND Strategy, including developing Ordinarily Available Provision guidance.We are a very positive, supportive and reflective team, which values individual strengths and interests as well as promoting team working and peer supervision. We offer thorough induction to all who join us as well as flexible working and continued professional development.The Educational Psychology Service has a history of working very closely and collaboratively with schools and other professional partners including through co-location with: the S.E.N. Assessment and Review Service, Children and Young Adults 0-25 Disabilities Service, Community Learning Disability Team, Children’s Sensory Team, Autistic Spectrum Teachers, Portage Home Visitors, Virtual School, Youth Justice Service, and Early Support Service in Children’s Centres. We are based in high tech and newly built Harrow Hub. This facilitates time spent working together, connecting, and learning with each other as a team, alongside a mobile and flexible working culture (for example through remote and hybrid meeting arrangements). We have outstanding IT for our business needs, including access to digital assessments. Schools in Harrow are high achieving. Harrow recently ranked 6th nationally (top 4%), among 151 local authorities, for the percentage of its pupils achieving the expected standard in reading, writing and mathematics at Key Stage 2. Harrow ranked 4th (top 3%) for its GCSE 'progress' score. About You To be qualified in or registered on the below:<ul><li>Educational Psychology MSc or Doctorate, or to be currently completing Educational Psychology Doctorate training.</li><li>HCPC Practitioner Psychologists registered or on the training programme.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=14477&amp;hashed=429654034" target="_blank">Role Profile/Selection Criteria</a>Other informationPreferred start date 1st September 2025, or as soon as possible thereafter.We also welcome applications from Trainee Educational Psychologists (including those entering their third year of Doctoral training, with a view to starting in September 2026).Informal enquiries are welcome. Please contact: Hugh Watson (Principal Educational Psychologist; <a href="mailto:hugh.watson@harrow.gov.uk" target="_blank">hugh.watson@harrow.gov.uk</a>), or Daniel Ruddock (Senior Educational Psychologist; <a href="mailto:daniel.ruddock@harrow.gov.uk" target="_blank">daniel.ruddock@harrow.gov.uk</a>), or Natasha Kalogeropoulou (Senior Educational Psychologist; <a href="mailto:natasha.kalogeropoulou@harrow.gov.uk" target="_blank">natasha.kalogeropoulou@harrow.gov.uk</a>), on 020 8051 8380Support for candidates visit: <a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a>Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow'<h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Educational Psychologist

Organisation:&nbsp;London Borough of Waltham ForestSalary:&nbsp;PO4 (£47,532 - £50,574)Contract Type:&nbsp;Full time, permanentWorking hours per week:&nbsp;36Application Deadline:&nbsp;04/07/2025Proposed Interview Date(s):&nbsp;TBCReference: 1753About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp;Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;About the role:&nbsp;We are seeking a dynamic and experienced Housing Complaints &amp; Enquiries Team Leader to lead a team of officers in investigating and responding to Councillor and MP enquiries and complaints in relation to our landlord housing services. &nbsp;This role is key to promoting excellent complaint handling across the service, ensuring the highest level of customer care and that the service meets the required standards. &nbsp;&nbsp;<a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Housing%20Complaints%20%20Enquiries%20Team%20Leader%20(1753).pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a>Key Responsibilities:&nbsp;<ul> <li>Lead and support a team of Housing Complaints &amp; Enquiries Officers, regularly reviewing team performance and development needs.</li> <li>Ensure high-quality and timely responses to complaints, enquiries, Freedom of Information (FOI), and Subject Access Requests.</li> <li>Manage resources effectively to maintain high-quality responses.</li> <li>Coordinate complex Stage 1 complaints and responses to Housing Ombudsman orders.</li> <li>Promote excellent customer care and rebuild trust with residents.</li> <li>Drive relations with contractors, service area leads, and managers.</li> <li>Maintain accurate records and ensure compliance with regulatory requirements.</li> <li>Identify and embed improvements to the complaint handling service.</li> <li>Contribute to policy, practice, and service development.</li> <li>Develop effective partnerships with internal and external stakeholders.</li> <li>Contribute to the completion of the annual self-assessment against the Housing Ombudsman’s Complaints Handling Code.</li> <li>Liaise with Housing Service Improvement Team Leader to provide insight and information to inform service improvement activity.</li></ul>Skills, Experience and Qualifications:&nbsp;<ul> <li>Experience of leading a Team and the ability to demonstrate coaching and mentoring skills.&nbsp;</li> <li>Experience of day-to-day supervision of an operational team.&nbsp;</li> <li>Demonstrable experience of complaint handling and working in a complaint environment (preferably in housing).</li> <li>Excellent information gathering and analysis skills to understand whether policy and process has been followed correctly.&nbsp;</li> <li>Strong stakeholder engagement and collaboration skills with the ability to influence others to ensure that service standards are met or exceeded.&nbsp;</li> <li>Ability to make evidence based decisions in a fast paced environment.&nbsp;</li> <li>Excellent communication skills both written and verbal.</li> <li>An understanding of the responsibilities of social housing landlords (desirable).</li> <li>Familiarity with the Housing Ombudsman Complaint Handling Code (desirable).&nbsp;</li> <li>Ability to evidence and demonstrate how to motivate a team and develop individuals.</li> <li>Experience of working in a local authority with an understanding of a local authority’s responsibility to elected members (desirable).&nbsp;</li> <li>Experienced in the use of Microsoft Office applications and case management systems.</li> <li>Degree or equivalent or vocational qualification in relevant subject or area or qualified by experience.</li></ul>Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;<ul> <li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li> <li>Satisfactory declaration of interest;&nbsp;[SW1]&nbsp;</li></ul>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposesof the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;For more information on the benefits of working for the Council, please visit&nbsp;<a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact Salv Barbato, Acting Head Housing Engagement &amp; Service Improvement at&nbsp;<a href="mailto:Salvatore.Barbato@walthamforest.gov.uk" target="_blank">Salvatore.Barbato@walthamforest.gov.uk</a>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;





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London Borough Of Waltham Forest

Housing Complaints and Enquiries Team Leader

Organisation: London Borough of Waltham Forest Directorate: Neighbourhood and Environment Salary: PO2 - PO4 - £41,442 - £50,574 &nbsp;&nbsp; Retention Bonus/ Market Supplement: £3,000 'Golden Hello' payment (subject to minimum retention period) Contract Type: Full-time/Permanent &nbsp; Working hours per week: 36 Hours per week Application Deadline: REDEPLOYEES FOR 5 WORKING DAYS Reference:  1736 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; We offer a fantastic range of staff benefits, including an option to purchase additional annual leave, discounted gym memberships, savings from local shops and online retailers and season ticket and travelcard loans.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We’re looking to recruit a permanent Environmental Health Officer to join our ambitious and progressive Food &amp; Safety team.&nbsp; The appointed officer will be a qualified and experienced post holder who holds the relevant qualifications in Environmental Health. You will enjoy a range of duties in the fields of food hygiene, food standards, infectious disease investigations, smokefree enforcement and health &amp; safety enforcement.&nbsp; The successful candidate will display a commitment to strong enforcement actions using the full range of available powers. We are looking for a motivated and dedicated officer with a demonstrable commitment to top quality regulatory services. The Council will offer appropriate support to successful candidates in their professional development. &nbsp; &gt;&gt; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/EHO(FS)_JP_2024_vf04.24.pdf" target="_blank">Click here to download the Role Profile</a> &lt;&lt;&nbsp; Key Responsibilities:&nbsp; <ul> <li>Be an authorised officer for the undertaking of the Council’s statutory functions in relation to food hygiene and standards inspections, health &amp; safety and dealing with complaints</li> <li>To be competent in Environmental Health assessments and enforcement actions.</li> <li>Possess the knowledge and skills to be able to investigate possible breaches of legislation, serve notices, gather evidence and prepare cases for prosecution</li> <li>To take the lead role on projects from inception to conclusion using project management techniques</li> <li>The post holder may be required to work evenings, weekends and occasional public holidays in order to meet service requirements, this will include morning/ evening inspections for different food businesses, e.g. food markets, smokefree compliance etc&nbsp;</li> <li>Plan and organise work to ensure the delivery of those aspects of the service for which responsible</li> </ul> Qualifications and Requirements:&nbsp; <ul> <li>Applicants must hold a degree or diploma in Environmental Health (i.e. BSc/MSc).</li> <li>Applicants must be fully registered with the Environmental Health Registration Board (EHRB), as a Registered EHP (REnvH) or equivalent.&nbsp;</li> <li>NB. Candidates approaching full qualification and registration with EHRB/REnvH will also be considered, with appointment subject to achieving full EHRB/REnvH qualification within an agreed timescale.</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; <ul> <li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li> <li>Satisfactory declaration of interest;&nbsp;</li> <li>Continued professional body registration;&nbsp;</li> <li>Suitable driver’s licence;&nbsp;</li> </ul> As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Caroline Drewery, Team manager Food Safety at <a href="mailto:Caroline.Drewery@walthamforest.gov.uk" target="_blank">Caroline.Drewery@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

Environmental Health Officer (F&S)

Job Title: Assistant HR Officer Starting Salary: £26,835 opportunity to progress to £30,060 pa per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage Contract Type: Permanent Directorate: Resources<h4>About the team</h4>This is an exciting opportunity to join the Transactions Management Team. as an Assistant HR Officer supporting the delivery of a consistent, high-quality payroll and contract production service to Schools, Academies, Council departments and traded companies.This role forms part of an experienced, dedicated team, who work in a fast-paced environment.<h4>About the role</h4>A key part of this role is to process payroll changes in the SAP system including new starters and contractual changes to terms and conditions. You will also be responsible for the production of contracts of employment and contract variation letters.Covering both Schools and Non Schools, you will have an allocation of work and be responsible for ensuring deadlines are met. You will ensure all system changes are accurate by carrying out a validation exercise.The successful candidate will also be involved in the monthly net pay checking before the final payroll signoff.<h4>About you</h4>Essential:<ul><li>Excellent written and verbal communication skills</li><li>Experience in working with Microsoft applications.</li><li>Excellent organisation skills and attention to detail.</li><li>Ability to prioritise workloads to meet deadlines.</li></ul>Desirable:<ul><li>Knowledge of local government terms and conditions</li><li>Experience of SAP system would be an advantage.</li></ul>This is a fantastic opportunity for someone to enhance their existing HR and Admin skills in a Local Government environment with a diverse range of terms and conditions. This is the perfect role for an organised, pro-active individual, with strong admin skills looking to work in a fast paced, deadline driven environment.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:Diane.Singleton@hertfordshire.gov.uk" target="_blank">Diane.Singleton@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date:23rd June 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Assistant HR Officer

Job Title: Customer Coordinator Starting Salary: £26,835 progressing to £30,060 per annum – pay award pending Hours: 37 hours per week Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>We have a great opportunity for Customer Coordinators to join our Connected Lives Gateway Service for both Older People and Adults with Disabilities. This service aims to prevent, reduce and delay need by ensuring people access a wide range of information/advice, intervention, and support at the right time and in the most uncomplicated way possible.The Gateway Connections team is a hybrid office/home working telephone and virtual contact team all about working preventatively with adults who need information, advice, and support to stay independent in their own homes for longer. The multi-disciplinary team works with Social Workers and Occupational Therapists and other professionals to achieve the best outcomes for people of Hertfordshire.Applying HCC’s Connected Lives assessment framework, Gateway Connections work with citizens focusing on what the person wants to achieve – their outcomes. We explore personal strengths, their family and friends’ support networks, and using expert knowledge we connect people with things that will help individuals and families to get on with their lives, achieving prevention, reducing or delaying the need for statutory provision of care services.We work collaboratively with our operational links in the Voluntary, Community, Faith and Social Enterprise preventative strategy, Herts Help, and social prescribing. Relationships will also be developed with Hertfordshire Partnership NHS Foundation Trust (HPFT) Single Point of Access, the Frailty single point of contact, &amp; Health partners.<h4>About the role</h4>You will promote and support a strength-based approach to all interventions to maximise independence, health, and well-being by offering opportunities to prevent, delay or reduce the need for Adult Social Care. This will require you to apply your creativity working with residents to ensure their safety and continued independence. Your knowledge of local services to support people to access appropriate community resources is also crucial as will working alongside our visiting CCOs, Social Workers and Occupational therapists.You will work successfully with partners and many other agencies for the benefit of citizens.We have excellent training opportunities to support your continuing professional development, and a comprehensive benefits package offered through Herts Rewards.We are a flexible team that promotes HCCs Ways of Working protocols.<h4>About you</h4>Essential<ul><li>Previous experience in a Social Care setting</li><li>Ability to work autonomously as well as part of a team</li><li>Previous experience communicating with vulnerable adults</li><li>Previous experience in customer services involving vulnerable adults</li><li>Empathic and patient when dealing with vulnerable adults</li></ul>Desirable:<ul><li>Knowledge of Social Care legislation such as Care Act 2014 and Mental Capacity Act 2005</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC7 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:hayley.clancy@hertfordshire.gov.uk" target="_blank">hayley.clancy@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Customer Coordinator

Job Title: Equipment and Installation Technician Starting Salary: £24,404 progressing to £25,584 per annum – pay award pending Hours: 37 hours per week Location: Welwyn Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Hertfordshire Equipment Service (HES) provides health and social care equipment to disabled and vulnerable service users and patients across Hertfordshire. From bath boards to hospital beds and grab rails to gantry hoists, the equipment HES provides enables Hertfordshire residents to remain living independently in their own homes or supports them and their carers by providing equipment which enables them to be discharged from hospital.<h4>About the role</h4>Our service is growing and very much in demand, and we are looking for a technician to join our busy team, delivering and installing items of equipment within client’s homes. We’re looking for people who can work flexibly and as part of a team here at Hertfordshire Equipment Service which intern supports NHS and social care colleagues in working across seven days. Must be able to drive a 3.5T vehicle and used to heavy or cumbersome equipment to deliver and fit.The working pattern will be&nbsp;Tuesday to Saturday - 8am to 4pm or 9am to 5pm shifts on a rota, ad-hoc overtime is also available during the week<h4>About you</h4>Essential:<ul><li>Full Driving Licence with either D1, C1, C or BE category</li><li>Demonstratable practical abilities</li><li>Empathy to provide high levels of customer service</li></ul>Desirable:<ul><li>Experience of installing specialist equipment desirable</li><li>Customer Service</li><li>Face to Face client interaction</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS5 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact <a href="mailto:lorraine.davis1@hertfordshire.gov.uk" target="_blank">lorraine.davis1@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: This is an ongoing advert and applications will be reviewed as and when received and interviews arrangedBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Equipment and Installation Technician

Are you passionate about making a difference in the lives of children and families? Do you have the drive to support and empower young people to achieve their full potential? If so, Birmingham Children’s Trust wants you!As our Senior Social Worker, you will play a crucial role in safeguarding and promoting the welfare of children and young people. You will work closely with families, carers, and other professionals to assess needs, develop care plans, and provide ongoing support.At Birmingham Children’s Trust, we are dedicated to providing outstanding care and support to children and families across Birmingham. Our mission is to ensure every child has the opportunity to thrive in a safe, nurturing environment. We are a dynamic and forward-thinking organisation, committed to innovation and excellence in social work practice. We have been rated as ‘Good’ by Ofsted and strive to be an outstanding fostering service!This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham, and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship. About you<ul> <li>You must be a qualified Social Worker and registered with SWE.</li> <li>Experience working with children and families in a social work setting.</li> <li>Ability in providing an outstanding service to all of our kinship carers and children who are placed within our service.</li> <li>Experience of completing high quality, analytical court reports within strict court timescales is desirable, as the work is interesting, often complex and challenging but is crucial to achieving placement stability and permanence for our children.</li> <li>Ability to work on your own initiative and be able to demonstrate a high level of interpersonal skills and an ability to work effectively with colleagues.</li> <li>Solid understanding of relevant care planning and fostering legislation and be able to confidently work within fostering regulations, national minimum standards and safeguarding procedures.</li> <li>You will have assessment and report writing skills that are analytical, evidence based and demonstrate professional curiosity and respectful challenge.</li></ul>Our offer to you:<ul> <li>In addition to the salary offered, there is an incentive payment of £1,000 and a Retention payment of up to £5,000 subject to tax and NI deductions - T&amp;C's will apply.</li> <li>A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.</li> <li>Free on-site parking.</li> <li>Full reimbursement of your annual Social Work England registration fee</li> <li>Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home.</li> <li>We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit. </li></ul> Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.





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Birmingham Children's Trust

Senior Social Worker - ASTI Team

<h2>About the job</h2>Salary: £41,511 - £44,711 a year plus £5,500 market supplement and £963 essential car user allowance (subject to criteria) Hours per week: 37 Contract type: Permanent&nbsp;Are you ready to make a real difference in the lives of vulnerable children and families? Join our MASH team as a Senior Practitioner!As a&nbsp;MASH Senior Practitioner, you will be providing essential support to the most vulnerable and at-risk children and families. Your role will include assessing contacts from various sources, prioritising urgent cases, and ensuring that timely, high-quality action is taken by signposting to the appropriate teams and services. This role is critical to our commitment to safeguarding children, and you'll play a key role in shaping the safety and welfare of young lives every day.What You'll Be Doing:<ul><li>Act as a key contact point, managing all incoming social care queries via phone and written communication.</li><li>Swiftly assess and prioritise cases, identifying those in urgent need and making appropriate recommendations.</li><li>Provide high-level advice, guidance, and support to colleagues, ensuring all cases are efficiently transferred or handled by the relevant services.</li><li>Mentor, coach, and guide team members, sharing best practices to continually raise professional standards across the MASH.</li><li>Develop and maintain strong partnerships within the MASH and externally to ensure cohesive and effective interventions.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>As a valued part of our MASH team, you’ll work alongside dedicated professionals in a dynamic, supportive environment committed to protecting children and supporting families. You’ll have opportunities for professional growth, a robust support network, and the chance to make a profound impact! We are looking for:<ul><li>Experienced Professional: You bring substantial post-qualifying experience in children’s social care, with deep knowledge in safeguarding and risk management.</li><li>Passionate Mentor: You have demonstrable experience in coaching, mentoring, and practice teaching, sharing your expertise to uplift team standards.</li><li>Skilled Communicator: Known for your ability to build meaningful relationships across teams, you can communicate effectively with staff, public, and professionals alike.</li><li>Solution-Oriented: Your practice is defined by a commitment to delivering exceptional support, with a proven aptitude for effective decision-making in complex and sensitive cases.</li><li>Collaborative Team Player: Your commitment to the highest professional standards goes hand-in-hand with your ability to work collaboratively and provide critical guidance within a multi-agency framework.</li></ul>Ready to make a difference? Apply today and be part of a team that puts the welfare and safety of children at the heart of everything we do.<h2>About us</h2>Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1498453&amp;ptId=11420" target="_blank">download: Senior Practitioner MASH JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1498454&amp;ptId=11420" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Luton Borough Council

Senior Practitioner - MASH

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Grade 6- £38,058- £41,442pa &nbsp; 1 Year Fixed Term Contract/Secondment Opportunity The Resident Services Team are responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. Are you passionate about creating safe and harmonious communities? Do you have a knack for resolving conflicts and dealing with anti-social behaviour (ASB)? We are seeking a dedicated and proactive ASB Housing Officer to join our team. As an ASB Housing Officer, you will play a crucial role in ensuring the well-being of our residents by managing and resolving ASB cases. Your expertise in conflict resolution and community engagement will be instrumental in fostering a peaceful living environment. Responsibilities: - Investigate and manage ASB complaints in line with our policies and procedures. - Liaise with residents, local authorities, and external agencies to resolve ASB issues. - Conduct regular estate inspections to identify and address potential ASB hotspots. - Maintain accurate records of ASB cases and actions taken. - Provide support and guidance to residents affected by ASB. Qualifications and Skills: - Previous experience in ASB or housing management is essential. - Strong conflict resolution and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Knowledge of relevant legislation and best practices in ASB management. - Knowledge of the Policing and Crime Act 2017. - Knowledge of the Anti-social Behaviour, Crime and Policing Act 2014. - Proficiency in using housing management software Open Housing and Microsoft Office. If you are enthusiastic about promoting community well-being and have the skills and experience required for this role, we would love to hear from you.&nbsp; This position is a front line role and is not remote working.&nbsp; You will therefore be required to be in the office or on site daily. Join us in making a difference and ensuring a better quality of life for our residents! &nbsp;You must have a full UK driving license and have a vehicle to use for work. &nbsp;Candidates who have previously applied for this position should not submit a new application Please view Job Profile&nbsp;here For an informal discussion about the post, please contact <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is 30/06/2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

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