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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/4859/Technical_Officer_JD_PRG_Jan_25.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/4859/Technica…</a></li>
</ul>





Technical Officer
Are you a people person?
Can you learn fast, and adapt to deliver brilliant services?
Are you tenacious and passionate about your work?
We are growing and have a need for a Technical Officer to join our Asset team.&nbsp; &nbsp;This is a great opportunity to join a friendly and enthusiastic team.
Reporting to the Director of Asset Management, you will be supported in developing your career and will be involved in a range of interesting and unique projects.
We are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider.&nbsp;
At GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and will provide training and a development plan for our staff that meets both professional and personal ambitions.
As a small company, it means that every employee gets involved in delivering our services.&nbsp; Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants.
We offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance.
There will be some travel involved with this role.

Technical Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5546/Housing_Systems_Administrator_-_Candidate_Pack.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5546/Housing_…</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Housing Service values its staff and in return offers them the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment.&nbsp;
Previous office administration experience is required for this role. You’ll be caring, enthusiastic, IT literate and exceptionally organised, looking for a challenging role in a busy environment. &nbsp;You will be passionate about customer service excellence and will be responsible for a range of admin duties in the Housing System &amp; Finance team, which sits within the larger Housing Scheme &amp; Finance Team.
Reporting to the Housing Systems Team Leader, you will be primarily responsible for providing admin support to the Systems Team members but duties are not limited to the Systems Team so you may also be involved in other finance tasks within the wider Housing Scheme &amp; Finance Team.
You must be able to demonstrate the following:&nbsp; • &nbsp; &nbsp;Computer literacy (including a good working knowledge of Microsoft Excel and Word); • &nbsp; &nbsp;An ability to pick up and understand new software systems; • &nbsp; &nbsp;The ability to discuss sensitive issues tactfully and calmly; • &nbsp; &nbsp;Excellent organisational and numeracy skills; • &nbsp; &nbsp;Confidence, enthusiasm, efficiency and a flexible approach; • &nbsp; &nbsp;Excellent administration skills, accuracy and attention to detail; • &nbsp; &nbsp;A proven ability to learn, and a willingness to utilise new ideas and different ways of working;&nbsp; • &nbsp; &nbsp;Good customer care skills;&nbsp; • &nbsp; &nbsp;Excellent communication skills; • &nbsp; &nbsp;Team player.
 You will be passionate about accuracy, team working, deadlines and quality standards, and will be expected to establish and maintain effective communication with both internal &amp; external customers and colleagues in the wider housing team.&nbsp;
Interviews will take place week commencing: 14th July 2025
This post is considered by DBC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.
25 hours per week, Monday – Friday. &nbsp;Flexi-time available. Free parking.
“The Council is an Equal Opportunities Employer

Dartford Borough Council

Housing Systems Administrator

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Housing Needs Review &amp; Improvement Manager &nbsp;(Job number: 3609) Salary: £48,969 Grade:&nbsp;Level 4 Zone 2 Location:&nbsp;5 Pancras Square, N1C 4AG Contract Type:&nbsp;Permanent &nbsp; Hours:&nbsp;36 per week,full time Closing Date:&nbsp;Monday 7^th July at 23:55 About Camden Camden is building a borough where everyone can thrive. We're home to radical social change, progressive values, and big ambitions and housing is at the heart of our mission. We’re working closely with our communities to ensure access to safe, secure, and sustainable homes for all. We’re looking for a committed and experienced professional to lead our statutory housing review function and help drive improvement across our housing services. The Role As the Housing Needs Review &amp; Improvement Manager you will lead Camden’s housing review service, overseeing statutory reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996. You will represent the Council in court, liaise with legal teams, and ensure decisions are legally robust and compliant. This is a strategic leadership role. You will manage and develop a team of review officers, champion service improvement, and shape policy in response to legal precedent and resident feedback. You will work closely with legal services, housing teams, elected members, and the ombudsman. You'll also lead on data analysis, training, and quality assurance, using insights to strengthen delivery across the housing service. About You You bring substantial experience in housing, homelessness, or legal services, with strong knowledge of Parts 6 and 7 of the Housing Act and related case law. You understand administrative law, safeguarding, and housing allocations. You have proven leadership experience, including managing staff, guiding performance, and improving service standards. You are confident representing the Council in legal proceedings, producing high quality written decisions, and training others on good practice. You are a collaborative, resident-focused professional with a passion for equity, inclusion, and better housing outcomes. To view the Job Profile, please CLICK HERE&nbsp; or copy and paste the below in to your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/documen…</a> What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp; &nbsp;&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity &nbsp;&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments &nbsp;&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neuro diverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

Housing Needs Improvement Manager

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Housing Officer - Salary £38,058 - £41,442pa The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. &nbsp;We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding. &nbsp;The post holder will act as the principle point of contact for a local area, estate or patch or group of residents so that the environment and condition that residents experience is well maintained to a high quality. We are a highly motivated and high achieving team and we are looking for 2 additional Housing Officers with Tenancy Management experience to complete our busy team. The work is both challenging and rewarding you will charged with maintaining an&nbsp; excellent and seamless service by working with partners and other internal and external services. &nbsp;The post holder will report to the Senior Housing Officer providing services to our customers through the following key objectives: &nbsp;• To establish and maintain effective working relationships with all work colleagues to ensure a one team approach to the delivery of &nbsp; &nbsp; our services whilst meeting individual and team key performance indicators and targets. • To engage with appropriate internal and external agencies in agreeing and implementing support / action plans in providing a tenancy support service to new and existing tenants to sustain tenancies and reduce homelessness in particular; Neighbourhood Sustainment, Income Management, Adult Social Care and Children’s Services and Mental Health to deliver a seamless service. Work and build strong partnership links with other agencies to include determining risk, providing support to include mental health cases, domestic violence, drug and alcohol misuse, disability to include attendance at multi-agency meetings. &nbsp;• Actively work alongside other Internal Departments to undertake casework regarding breaches of tenancy conditions including ASB, harassment, domestic violence, hate crime and nuisance to include attendance in Court.&nbsp; To work with key internal and external partners and stakeholders, demonstrating influencing and problem solving qualities in the delivery of excellent tenant and leasehold management services and the sustainability of tenancies and neighbourhoods. &nbsp;• To work collaboratively with the Income Team to tackle arrears and to support vulnerable residents. You will work within the Resident Services Team and have experience of working in social housing, tenancy management or similar public sector role, dealing with complex casework face to face and in writing, experience of developing relationships with wide range of local stakeholders and partners,&nbsp; providing good tenancy, housing and leasehold advice, best practice and compliance is desirable. <ul>
<li>&nbsp;With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. You will also be a skilled and effective negotiator and problem solver.</li> <li>&nbsp;You will have excellent IT skills, in particular Microsoft Excel.</li> <li>&nbsp;To meet the requirements of this key role, you must be customer focused, able to work on defined operational projects, interpret complex housing related legislation and guidance and be able to meet tight deadlines.</li> <li>&nbsp;The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.</li> <li>You must have a full UK driving license and a vehicle to use for work.</li> </ul> For an informal discussion about the post, please contact <a href="mailto:Sanna.Shahzada@havering.gov.ukor" target="_blank">Sanna.Shahzada@havering.gov.ukor</a> <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> The closing date for the receipt of applications is 30/06/2025,&nbsp;however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful.&nbsp;&nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770. Please view Job Profile&nbsp;here Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Housing Officer

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Grade 6- £38,058- £41,442pa &nbsp; 1 Year Fixed Term Contract/Secondment Opportunity The Resident Services Team are responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. Are you passionate about creating safe and harmonious communities? Do you have a knack for resolving conflicts and dealing with anti-social behaviour (ASB)? We are seeking a dedicated and proactive ASB Housing Officer to join our team. As an ASB Housing Officer, you will play a crucial role in ensuring the well-being of our residents by managing and resolving ASB cases. Your expertise in conflict resolution and community engagement will be instrumental in fostering a peaceful living environment. Responsibilities: - Investigate and manage ASB complaints in line with our policies and procedures. - Liaise with residents, local authorities, and external agencies to resolve ASB issues. - Conduct regular estate inspections to identify and address potential ASB hotspots. - Maintain accurate records of ASB cases and actions taken. - Provide support and guidance to residents affected by ASB. Qualifications and Skills: - Previous experience in ASB or housing management is essential. - Strong conflict resolution and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Knowledge of relevant legislation and best practices in ASB management. - Knowledge of the Policing and Crime Act 2017. - Knowledge of the Anti-social Behaviour, Crime and Policing Act 2014. - Proficiency in using housing management software Open Housing and Microsoft Office. If you are enthusiastic about promoting community well-being and have the skills and experience required for this role, we would love to hear from you.&nbsp; This position is a front line role and is not remote working.&nbsp; You will therefore be required to be in the office or on site daily. Join us in making a difference and ensuring a better quality of life for our residents! &nbsp;You must have a full UK driving license and have a vehicle to use for work. &nbsp;Candidates who have previously applied for this position should not submit a new application Please view Job Profile&nbsp;here For an informal discussion about the post, please contact <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is 30/06/2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

Housing Officer (ASB)

<h2>About the job</h2>Salary: £97,746 - £103,605 a year plus £3990 car benefit allowance Hours per week: As and when required Contract type: PermanentAre you ready to lead a bold, values-driven housing agenda and shape the future of housing in one of the UK’s most diverse and dynamic towns? Luton Council is seeking a Director of Housing to lead and transform high-performing, customer-focused services across housing operations, needs and homelessness playing a pivotal role in delivering our ambitious Luton 2040 vision to eradicate poverty, reduce inequality, and ensure access to good quality, affordable homes in a vibrant, forward-thinking town. As Director of Housing, you will be the Council’s strategic and operational lead for all housing functions, with responsibility for a £22 million budget, 7,700 council homes, and services supporting our 225,000 residents including more than 1,100 in temporary accommodation.You will be accountable for:•Fulfilling all statutory housing duties, including homelessness prevention, HRA business planning, and compliance with key legislation and regulation.•Driving transformation across homelessness, housing management and temporary accommodation, with a strong emphasis on tenant satisfaction, service excellence and financial sustainability.•Advising and working with elected Members to shape strategy, policy and delivery aligned to Luton 2040.•Leading effective engagement with tenants, leaseholders and community panels to ensure inclusive and responsive services.•Working collaboratively with the Director of Property and Housing Delivery to ensure tenants and leaseholders receive good value and effective repairs, asset and estate management services•Act as Board Member on our wholly owned company Foxhall Homes to ensure affordable housing delivery and the effective sourcing and acquisition of temporary accommodation. Acting as Luton’s housing ambassador locally, sub-regionally and nationally.This is a role with real impact, addressing poverty, contributing to climate goals through sustainable homes, and improving wellbeing for some of the town’s most vulnerable residents.<h2>About you</h2>We are looking for a housing leader with:•Significant senior experience in local authority housing services, with a strong understanding of the Housing Act, HRA, and regulatory frameworks.•A track record of transformation, innovation and delivering improved outcomes in complex housing environments.•Strategic vision combined with operational grip – able to manage risk, assure compliance, and inspire large multidisciplinary teams.•Political astuteness and the ability to influence and collaborate across organisational and sector boundaries.•A strong personal commitment to inclusion, social justice and improving life chances.Join us and be part of a council that is determined to make a lasting difference.<h2>About us</h2>Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision.<h2>Application Process</h2>For further information or a confidential discussion, please contact our retained consultant at Penna:Bruna Varante on 07858 306725 or email: <a href="mailto:bruna.varante@penna.com" target="_blank">bruna.varante@penna.com</a> Ali Tasker on 07514 728114 or email: <a href="mailto:ali.tasker@penna.com" target="_blank">ali.tasker@penna.com</a> Amin Aziz – 07709 514141 or email <a href="mailto:amin.aziz@penna.com" target="_blank">amin.aziz@penna.com</a>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>To apply for this role, please click the link below:<a href="https://execroles.penna.com/" target="_blank">https://execroles.penna.com/</a>Closing date: 26th June 2025Longlist Interviews: 2nd July 2025 Final Interviews: 17th July 2025We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application: <a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1549527&amp;ptId=11411" target="_blank">download: Cover Sheet.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1549528&amp;ptId=11411" target="_blank">download: How to Apply.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1549529&amp;ptId=11411" target="_blank">download: Welcome Letter.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1549530&amp;ptId=11411" target="_blank">download: Director of Housing JD.pdf</a></li></ul>





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Luton Borough Council

Director of Housing

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Housing Options Team Leader1 x permanent role (P01769)1 x 12 months fixed term (P01615)37 hours per week (hybrid working)Starting salary £40,689 pa with potential progression to £43,690pa on achieving designated skills and experienceAre you passionate about helping people?Are you able to lead a team, helping them to achieve success in the field of Homelessness Prevention?Welwyn Hatfield Borough Council is investing in Homelessness Services and is looking for someone to lead the expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team, a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out of hours homelessness service.You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness, whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible.You will have line management responsibilities for up to 8 officers, to ensure consistency of decision making, whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills.You will be responsible for maintaining and updating the key homeless prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful sustainable outcomes.You will be the primary point of contact for colleagues and partners in the day-to-day operation of the service, enabling the swift resolution of cases that require a quick response and helping colleagues without specialist knowledge.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, dealing with cases that require escalation from members of the housing options team and identifying outcomes in complex cases.We are looking for someone with:<ul>
<li>An interest in providing high quality public services to the local community</li>
<li>Experience of working in Housing Options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li>
<li>The ability to negotiate with others and find solutions to complicated situations</li>
<li>High levels of ability working with IT systems and confidence in using Microsoft software,</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li>
</ul>Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working – we want to hear from you.Closing date for applications is 11 May 2025.Assessments will be held on 21 May 2025.Interviews will be held on 28 May 2025.

Welwyn Hatfield Borough Council

Housing Options Team Leader (P01769)

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Please apply online via the link provided.



Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
We have an excellent opportunity for an outstanding candidate with a passion for social housing to provide leadership on our Rent and Service Charge management.&nbsp;
Reporting to the Head of Finance, you will manage the service charge and rent setting across our leasehold, shared ownership, social and affordable rents portfolio, ensuring compliance with statutory and regulatory requirements. You will directly manage the Rents &amp; Service Charge Analysts and ensure that high quality services are provided internally and externally.
The role will be responsible for the development and delivery of the annual plan in relation to rents and service charge activities and will also contribute to the overall management of Hexagon.
Our ideal candidate will have:
<ul>
<li>Considerable experience of rent and service charge management in the housing sector.</li>
<li>AAT or equivalent accounting qualification.</li>
<li>Experience of using housing management and financial systems (e.g. SUN/CIVICA).</li>
<li>Considerable knowledge of regulation/legislation related to the setting and management of rents and service charges.</li>
<li>Track record of delivering service improvements and the ability to work across teams.</li>
<li>Experience of managing and developing staff.</li>
<li>Excellent verbal and written communication skills.</li>
<li>A positive “can do” attitude and a commitment to a high standard of service delivery.</li>
</ul>
If you think you have the skills to do all this and more, we want to hear from you.
This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and to apply, please click on the apply link above.
No agencies.
Closing date: Sunday 29 June 2025.
Interviews will be held on Wednesday 9 July 2025.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Rent & Service Charge Manager

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We’re seeking Area Tenancy Managers to join Brent’s Housing Management Service and help us deliver our fantastic transformation agenda!
&nbsp;
An excellent offer….
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. &nbsp;
The Post
As an Area Tenancy Manager (Housing Officer), you’ll manage end-to-end tenancies for a patch of social tenants or licensees. You will provide varied support to Brent residents to help them live safely and comfortably in their homes, acting as the face of the landlord for your patch.
You'll have the opportunity to develop detailed knowledge across various areas of tenancy management, including voids, lettings, income and arrears, anti-social behaviour (ASB), and providing support based on an individual person’s needs. This role is an excellent career opportunity to develop varied skills, experience and knowledge across the social housing sector.
With a consistent and smaller patch of properties, you’ll improve the quality and perception of the Housing Management Service. You’ll work with services across the Council to ensure vulnerable tenants have access to services they need, and Brent’s estates and homes are good quality, safe, and secure.
You will also uphold the guidelines set out by the Social Housing Regulation Act 2023, demonstrating a commitment to improving standards and ensuring the safety and quality of our social housing in compliance with this critical legislation.
The Person
We’re looking for resilient individuals who thrive in dynamic environments and are not afraid of hard work. You will have excellent customer service skills, empathy for people and a clear focus on tenant satisfaction and getting results.&nbsp; We promote values and expect our people to be motivated by improving the wellbeing of their tenants, and making positive contributions to their team and the service. &nbsp;
Knowledge of local authority statutory and support services related to housing, awareness of relevant housing legislation and welfare benefits, and excellent organisational and IT skills are essential. &nbsp; You’ll excel in this role if you are committed to making a difference, can work independently, and are eager to learn and develop your career.

Brent Council

This is Brent

Area Tenancy Manager

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Tenancy Support Officer(Temporary Accommodation)(RP0131)Starting salary £33,363pa with potential progression to £36,301pa on achieving designated skills and experience12 months fixed term contract37 hours per week (hybrid working)Are you someone who enjoys assisting others? Are you able to find solutions for people? If so, this could be the ideal job for you!We are looking for a dedicated and empathetic individual to join our Temporary Accommodation Team.Working as part of a busy Housing Needs Team, across several locations, you will be helping families and vulnerable people whilst they reside in the Council’s temporary accommodation. You will have the knowledge, flexibility and skills to deal with people from different backgrounds and situations.As part of the Temporary Accommodation team, you will assist residents with maintaining their rent payments, making claims for welfare benefits and ensuring income maximisation.Safeguarding vulnerable people is at the heart of the service we provide, and you will be expected to have a sound understanding of safeguarding principals.You will have strong technical and working knowledge of welfare benefits and in particular the processes and entitlements to housing benefit. Part of the role will involve referring to and liaising with partner organisations and to actively participate in statutory and multi-agency case meetings such as professional’s meetings and child protection conference as required.Our customers come from all backgrounds with different life experiences. When they approach us, they are often going through the most stressful time in their life. You will assist them in areas they are struggling and need support with.This team changes lives, and you can be part of that!Applicants will need to have a full driving licence and use of a car as the role involves frequent travel between sites.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do. We value everyone who works with us, no matter what their role is. We are committed to supporting and developing our staff.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results. If you would like to have an informal discussion about the role, please contact Dan Parsons Temporary Accommodation Manager on 01707 357618Closing date for applications is 29 June 2025Remote assessments to be held on 7 July 2025Interviews will be held on 14 July 2025 Keywords: welwyn hatfield, housing needs, temporary accommodation, support, safeguarding, welfare.

22 Housing Jobs in Broxbourne, UK