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Please apply online via the link provided.



Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across South East London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
Are you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you. We are looking for a Neighbourhood Officer to join our dynamic Housing Team to provide a comprehensive neighbourhood management service to a patch of circa 550 homes across our boroughs of operation. Our ideal candidate will have:
<ul>
<li>A proven background of working in a front-line customer service environment – preferably in the housing sector.</li>
<li>A commitment to excellent standards of customer care.</li>
<li>Good IT and numeracy skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Excellent organisational skills – ability to manage a busy workload and meet deadlines/targets.</li>
<li>An understanding of issues relating to diversity (e.g. mental health, neurodiversity, other vulnerabilities) and a commitment to equal opportunities.</li>
<li>A full driving licence and access to a vehicle.</li>
</ul>
We are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in
We are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.&nbsp; We will offer you training and supervision to help you achieve your full potential, and an excellent package including essential car user allowance, pension scheme, flexible hybrid working, and 26 days annual leave.
For further details and to apply, please click on the apply link above.
No agencies.&nbsp; Previous applicants need not apply.
Closing date: Sunday 22 June 2025.
Interviews will take place on Wednesday 2 July 2025. 
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>
Confirmation of appointment to this post will be subject to the successful candidate obtaining an acceptable disclosure from the Disclosure &amp; Barring Service. Details on the DBS can be found at <a href="http://www.gov.uk/disclosure-barring-service-check" target="_blank">www.gov.uk/disclosure-barring-service-check</a>

Neighbourhood Officer

<ul></ul>





LTBH Council is committed to delivering first class public services, focusing on our residents and building the largest number of new council homes in a generation. A career with LB Tower Hamlets offers you the opportunity to excel.&nbsp;We provide a supportive, friendly, diverse, and flexible work environment where employees can thrive. Our enthusiastic team is dedicated to delivering services they are passionate about. The Role &amp; Responsibilities:We are seeking an individual with a strong commitment to affordable housing to join our Regulatory Assurance Team as a&nbsp;Regulatory Assurance and Service Improvement Manager.This is an exciting time to join the Council’s Housing and Regeneration Department, having just undergone inspection from the Regulator of Social Housing, we have a clear path for improvement and this post-holder will play a key part in helping us deliver our Your Voice, Our Action regulatory Improvement Plan.We are seeking someone who is experienced in operating in Regulatory environments, data-driven, analytical with strong knowledge of the Social Housing Sector. Reporting into the Head of Regulatory Assurance, within the Strategy, Policy and Regulatory Assurance division, this leadership role heads up our business development team, responsible for our Tenant Scrutiny Panel and supporting the directorate with business change, policy and service improvement. The post also holds responsibility for improving data across the service and turning insight into action.The ideal candidate will possess knowledge of best practice in Social Housing, alongside an in-depth understanding of the RSH Consumer Standards, with particular focus on Tenant Satisfaction Measures and the requirements of regulatory returns.This role will work across the Council, supporting the delivery of genuine co-regulation with, and excellent housing services for, residents in the borough. This is a dynamic and exciting time to join this team.This is a 12 month fixed term contractTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Regulatory Assurance & Service Improvement Manager

<ul></ul>





An excellent opportunity&nbsp;

 Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
&nbsp;
The post holder will be part of the busy Housing Options Service, providing a proactive service and giving advice to families and pregnant people with housing related problems in accordance with current legislation and code of guidance, identifying those who are already homeless or at risk of homelessness within 56 days. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;
We are looking for a dynamic, self-motivated individual who can adapt to the changing needs of the service. As an Initial Assessment Officer, you will have a keen eye for detail and will take every opportunity to prevent homelessness.
&nbsp;
Principal Accountabilities and Responsibilities:&nbsp;
1. To be the first point of contact for all new enquiries into the service and to conduct an initial assessment of the approaching household.
2. To ascertain a household’s risk of homelessness at first point of contact.&nbsp;
3. To provide early intervention assistance to those at risk of homelessness but not within 56 days.&nbsp;
4. To undertake case work as necessary to complete triage assessment of cases.&nbsp;
5. Seek information from landlords/lenders/relatives and other agencies to assist the Housing Options Officers in preventing or relieving homelessness.&nbsp;
6. Support the Housing Options Officers in monitoring Personal Housing Plans, including contacting customers for updates.&nbsp;
7. To co-ordinate and provide responses to all general housing queries including emails
8. To provide general advice and assistance in the following areas: homelessness, security of tenure, harassment and illegal eviction, disrepair, money management, benefits, relationship breakdown
9. Empowering individuals to find their own solution to their housing crisis, drawing on the assistance provided by the Housing Options Team&nbsp;
10. Helping people to understand the rented housing market, keeping up-to-date with Local Housing Allowance, benefit changes, and opportunities&nbsp;
11. Conducting home visits to appropriate locations both inside and outside of the borough, as and when is necessary, to assist in the investigation of households circumstances.&nbsp;
12. Having good understanding of the issues affecting affordability of housing including accurate understanding of benefits, benefit tapers, welfare reforms (current and proposed) and geography&nbsp;
13. Maintaining up to date knowledge of the different housing options available to service users seeking accommodation and systems of access to housing of all types including; the private rented sector and intermediate housing schemes.&nbsp;
14. Maintaining accurate written and computer records, reports, &amp; other monitoring information as required in connection with the various duties undertaken, and keep other records necessary to provide an adequate management information database.&nbsp;
15.Organising and administering a case load, identifying priorities and deadlines and ensuring systematic progress is made on each case.&nbsp;
16. Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and wellbeing of children and vulnerable adults.&nbsp;
17. Carry out duties with due regard to the Council’s Customer Care, Equal Opportunities, Information&nbsp;
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.
&nbsp;

Brent Council

This is Brent

Housing Options Initial Assessment Officer

<ul></ul>





Grants Processing Officer Required&nbsp;&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp; &nbsp;&nbsp;The Post
This is an excellent opportunity to join a successful team in providing a high quality; customer focussed front-line service facilitating adaptations for residents who are elderly, young, vulnerable or have disabilities.
Private Housing Services have a successful adaptation program, we also provide assistance to residents with property repair needs. We are seeking to appoint an additional Grants Processing Officer to assist with the increase in demand for our service.
You will be responsible for processing enquiries for disabled adaptations, handyperson and hospital discharge service, and enquiries for repairs. This will involve liaising with customers, hospitals, occupational therapists and contractors, effectively dealing with enquiries about the service and offering a support function for our very busy grants &nbsp;team.
Attention to detail and the ability to accurately record information is essential as well as the ability to communicate with customers, their representatives and our internal and external partners
The Person
<ul>
<li>Are you customer focussed?</li>
<li>Do you have a keen eye for detail and accuracy?</li>
<li>Do you have the ability to work effectively, both on your own and within a team?</li>
<li>Do you possess excellent oral and written communication skills?</li>
<li>Are you able to effectively prioritise your own workload and work to deadlines?</li>
</ul>
If so, we welcome your application!
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Grants Processing Officer

<ul></ul>





Temporary Accommodation Officer(RP0132)Starting salary £29,802pa with potential progression to £32,956pa on achieving designated skills and experience12 months fixed term37 hours per week (hybrid working) We are looking for a flexible, motivated individual to join our Housing Needs Team. You will work within the Council’s Housing Options team, carrying out operational and administrative duties associated with the provision of the Council’s temporary accommodation stock. With a passion and enthusiasm for helping vulnerable individuals and families, you will assist the Temporary Accommodation Manager in maintaining the standard and availability of temporary accommodation. This will involve carrying out Health and Safety checks at the accommodation sites, and report any issues or problems identified.You will be the first point of contact for customers and help to deal with issues that arise and be responsible for signing households up to accommodation.You will liaise with the Housing Options officers to help individuals and families move on to longer term accommodation.We are looking for someone with:<ul>
<li>An interest in housing and social welfare issues, committed to helping people in difficult circumstances,</li>
<li>Excellent customer service skills, and the ability to deal with households from a range of backgrounds, including those displaying challenging and/or aggressive behaviour,</li>
<li>The confidence and capability to carry out a range of tasks within a limited amount of time, prioritising the welfare of the customer and their household in all cases,</li>
<li>The ability to work well independently, whilst understanding the benefits of team working and partnership working</li>
</ul>Applicants will need to have a full driving licence and use of a car as the role involves frequent travel between sites.You’ll need to be able to support others and be a genuine team player.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do.We value everyone who works with us, no matter what their role is. We are committed to supporting and developing our staff.If you would like to have an informal discussion about the role, please contact Dan Parsons, Temporary Accommodation Manager, on 01707 357618Closing date for applications is 25 June 2025Remote assessment will take place on 2 July 2025Interviews will take place on 9 July 2025 Keywords: Welwyn Hatfield, Temporary Accommodation, housing options, hertfordshire

Welwyn Hatfield Borough Council

Temporary Accommodation Officer (RP0132)

<ul></ul>





Salary: £68,238 - £81,777 Grade: Level 6, Zone 1 Location:&nbsp;Holmes Road, NW5 3AP&nbsp; &nbsp; &nbsp; Contract Type:&nbsp;Permanent Hours:&nbsp;Full Time (36 Hours) Closing Date:&nbsp;Wednesday 14^th June 2025 at 23:59 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp;This role sits within the Repairs &amp; Operations service and will be accountable for the operational commercial management of the repairs service, including contract compliance, financial management of the service and measures to improve productivity. How You’ll Be Involved We are seeking a dedicated and experienced professional to lead the commercial operation of our repairs service. Managing over 120,000 repair orders annually with an expenditure of approximately £12 million through labour and materials, and a similar amount through supply chain support, this role is crucial in ensuring the efficiency and effectiveness of our services. You will oversee both in-house delivery and services provided by suppliers, striving to enhance productivity and ensure value for money. Your responsibilities will include leading the Repairs and Operations Commercial Team, managing the supply chain, and ensuring compliance with Council processes.&nbsp; In this role, you will be responsible for the operational financial management of the service, ensuring accurate accounting of repair costs, real-time forecasting, and adherence to works order management processes. Monitoring the delivery of statutory requirements through M&amp;E contracts, particularly compliance with the Regulator of Social Housing Tenant Satisfaction Measures, will be a key part of your duties. You will proactively manage the back-office functions for the repairs service, ensuring efficiency and compliance, particularly in relation to the vehicle fleet and the green transport plan. As the operational lead on reporting, you will ensure that financial and performance measures are regularly updated and auditable. You will work closely with the Property Asset Management service to analyse repair costs and manage the Council’s homes proactively.&nbsp; To view the Job Profile, please&nbsp;click HERE or copy and paste the below URL into your browser: About You We are looking for a dedicated professional with a strong track record in property or housing management and experience leading multi-disciplinary teams. You should have experience leading a team, preferably in a social housing environment, either as a supplier or as part of an in-house service. Your background in contract administration and commercial management, ideally with NEC contracts, will be invaluable. You should be adept at managing framework call-offs and identifying suitable framework solutions for services, works, and materials. Your ability to manage a diverse supply chain and contract conditions, coupled with your financial management skills, will drive the development of management reports that inform decision-making. You should have good working knowledge of landlord and tenant law, and the processes surrounding legal disrepair, is important. You will thrive in a challenging, high-energy environment that requires the ability to prioritise and manage multiple tasks simultaneously. If you are ready to bring your expertise and enthusiasm to our team, we would love to hear from you. To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. What We Offer At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know&nbsp;that a work life balance is extremely&nbsp;important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;<a href="https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp</a>; Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

Commercial Lead

<ul></ul>





We want to recruit a Medical Assessment Officer to join our newly formed Housing Advisory Service. 
The main focus of this role to assess housing applications on the Housing Register. 
You will need to have experience in working in a multidisciplinary setting and be able to provide advice to the Housing Advisory Service. 
The ideal candidate would have a medical background ie Nursing, Paramedic, pharmaceutical etc will be passionate about good customer service and take pride in delivering an excellent service. You must have the ability to communicate with our residents and internal and external agencies. 
The main focus of this role to assess housing applications on the Housing Register. 
Contact Details - 
If you would like to know more about the role, please contact Louise Bond on 020 8132 1271 for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park 
We are excited to offer this role of Medical Assessment Officer to join our Housing Register Team. 
The ideal candidate will have a comprehensive nursing background and have worked in a variety of specialities in adult nursing but this is not essential. 
Will also consider applications from Occupational Therapists &amp; Paramedics 
You will need to have experience in working in a multidisciplinary setting and be able to provide advice to the Housing Assessments Team. 
The ideal candidate will be passionate about good customer service and take pride in delivering an excellent service. You must have the ability to communicate with our residents and internal and external agencies. 
The main focus of this role to assess housing applications on the Housing Register.

London Borough of Enfield

Medical Assessment Officer

<ul></ul>





Housing Officer - £39,039 paHybrid Working - 3 Days onsite in Hemel HempsteadReady to make a meaningful impact in your community? Join our vibrant Housing team and help deliver outstanding, customer-focused housing management services to our residents.As a Housing Officer, you’ll be responsible for managing a designated patch of properties, taking on a variety of exciting and impactful responsibilities, including:<ul>
<li>Carrying out tenancy reviews and audits with residents in their homes</li>
<li>Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding</li>
<li>Taking appropriate action regarding breaches of tenancies</li>
<li>Working with the other teams to ensure appropriate action is taken to deal with breaches of tenancies related to rent arrears</li>
<li>Assisting with Court processes and representing Hightown in Court where necessary.</li>
<li>Resident involvement throughout the week travelling across your geographical patch</li>
</ul>Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management (we're flexible if you have an interest in a specific lead). This may include:<ul>
<li>Anti-Social Behaviour</li>
<li>Domestic Abuse</li>
<li>Tenancy Fraud</li>
</ul>As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed.Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes.About UsHightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year.The BenefitsWe offer a range of benefits which include:<ul>
<li>33 days of annual leave including Bank Holidays, rising to 35 days with service</li>
<li>£39,039 pa for 35 hours a week contract</li>
<li>Monthly attendance bonus</li>
<li>Ongoing professional development and support to deliver outstanding support</li>
<li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li>
<li>Workplace pension scheme and life assurance of three times your annual salary</li>
<li>Employee support and health &amp; wellbeing services</li>
<li>Well-equipped on-site gym</li>
</ul>If you are passionate about housing management and ready to make a positive impact, apply now!We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Housing Officer

<ul></ul>





Grade 6 £38058-£41442 pa &nbsp;2 Year Fixed Term Contract/Secondment Opportunity.&nbsp; The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding. The post holder will: Provide a high quality Tenancy Audit service, verifying authorised occupants of Council property and highlighting the illegal occupation of Havering Council’s social housing stock. To investigate and determine if the occupation of Council managed residential properties is unauthorised, and to make referrals / recommendation for the recovery of vacant possession if it is. To provide witness statements and evidence to remedy illegal occupation. To complete reports and to obtain photographic evidence of residents to verify authorised occupation. Develop strong links with other Council departments to provide solutions such as; access for annual gas servicing, tenancy fraud investigations, identifying safeguarding, and vulnerability risks to enable the Council to maintain properties and protect residents.&nbsp; Where relevant take action in line with the Tenancy Terms &amp; Conditions to combat illegal occupation and tenancy fraud. We are a highly motivated and high achieving team and we are looking for 1 additional Tenancy Audit Officer with Housing Management experience to complete our busy team. The work is both challenging and rewarding you will charged with maintaining an &nbsp;excellent and seamless service by working with partners and other internal and external services. You will work within the Resident Services Team and have experience of working in social housing, tenancy management or similar public sector role. With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills.&nbsp; You will also be a skilled and effective negotiator and problem solver. You will have excellent IT skills, in particular Microsoft Excel. To meet the requirements of this key role, you must be customer focused, able to work on defined operational projects, interpret complex housing related legislation and guidance and be able to meet tight deadlines. The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service. You must have a full UK driving license and a vehicle to use for work. Please view Job Profile here For an informal discussion about the post, please contact <a href="mailto:Jody.Dielhenn@havering.gov.uk" target="_blank">Jody.Dielhenn@havering.gov.uk</a> The closing date for the receipt of applications is 17th June 2025, however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed.&nbsp; Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Tenancy Audit Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3043/Information_Guide_for_Applicants.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3043/Informat…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3054/1264_Housing_Standards_Officer__Job_Pack.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3054/1264_Hou…</a></li>
</ul>

Please apply online via the 'Apply online' button which will take you to the Applicant Tracking System ('ATS') where, once you have applied, you can log on to your account to view the status of your application.&nbsp;
Please note, we do not accept CVs submitted without a fully completed online application form.
Please contact Recruitment Services on 01784 444263 (24hr answer phone) or email <a href="mailto:recruitment@spelthorne.gov.uk" target="_blank">recruitment@spelthorne.gov.uk</a> if you are having difficulty applying online.
ADVERT
Housing Standards Officer or Senior Housing Standards Officer
Salary £35,081 to £52,595 p.a. (dependent on experience) plus essential car user allowance and flexible working
Full-time (36 hours flexible)
We are looking for two officers to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team and you will be responsible for the licensing of houses in multiple occupation as well as undertaking programmed and reactive inspections including compliance visits to rented properties in addition to the investigation of complaints about housing conditions.
You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp; You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.
In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.
For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.
This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.
Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.
Closing date: 30 June 2025 (Noon)
Interviews: week commencing 14 July 2025
Previous applicants need not apply.
To apply please use the ‘apply online’ at the bottom of the page.
CVs can only be accepted in support of a completed application form.
Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.
All shortlisted applicants will be contacted via email after the closing date.
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