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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4517/Housing_Solutions_Prevention_Officer_-_JD.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4517/Housing_…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4518/Housing_Solutions_Prevention_Officer_-_PS.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4518/Housing_…</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



We have a new opportunity to join our Housing Solutions team on a fixed term two year contract to end around March 2027.&nbsp;
We are seeking a highly motivated and enthusiastic Housing Solutions Prevention Officer. Your role will be to work closely with key partners on the early identification of households who might be at risk of homelessness and provide a comprehensive homelessness prevention service, using advice and guidance with the aim of finding solutions for households who are at risk of homelessness and prevent homelessness from happening.
The post holder will be required to work collaboratively with the Housing Solutions Officers, Temporary Accommodation Service, and the Allocations Service to ensure a high-quality customer focused, service is offered to all customers.
You will have recent experience of working in a homeless prevention or housing advice/options role with a local authority, Registered Social Landlord, homeless charity or similar. Above all you will be self-motivated and able to work with minimal supervision, possess excellent communication skills and have the enthusiasm to help others overcome their problems.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">https://www.tmbc.gov.uk/council/working-us</a>
For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager by emailing&nbsp;<a href="mailto:claire.keeling@tmbc.gov.uk" target="_blank">claire.keeling@tmbc.gov.uk</a>&nbsp;(direct candidates only, strictly no agencies).

Tonbridge & Malling Borough Council

Housing Solutions Prevention Officer

<ul></ul>





Tenancy Support Officer(Temporary Accommodation)(RP0131)Starting salary £33,363pa with potential progression to £36,301pa on achieving designated skills and experience12 months fixed term contract37 hours per week (hybrid working)Are you someone who enjoys assisting others? Are you able to find solutions for people? If so, this could be the ideal job for you!We are looking for a dedicated and empathetic individual to join our Temporary Accommodation Team.Working as part of a busy Housing Needs Team, across several locations, you will be helping families and vulnerable people whilst they reside in the Council’s temporary accommodation. You will have the knowledge, flexibility and skills to deal with people from different backgrounds and situations.As part of the Temporary Accommodation team, you will assist residents with maintaining their rent payments, making claims for welfare benefits and ensuring income maximisation.Safeguarding vulnerable people is at the heart of the service we provide, and you will be expected to have a sound understanding of safeguarding principals.You will have strong technical and working knowledge of welfare benefits and in particular the processes and entitlements to housing benefit. Part of the role will involve referring to and liaising with partner organisations and to actively participate in statutory and multi-agency case meetings such as professional’s meetings and child protection conference as required.Our customers come from all backgrounds with different life experiences. When they approach us, they are often going through the most stressful time in their life. You will assist them in areas they are struggling and need support with.This team changes lives, and you can be part of that!Applicants will need to have a full driving licence and use of a car as the role involves frequent travel between sites.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do. We value everyone who works with us, no matter what their role is. We are committed to supporting and developing our staff.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results. If you would like to have an informal discussion about the role, please contact Dan Parsons Temporary Accommodation Manager on 01707 357618Closing date for applications is 29 June 2025Remote assessments to be held on 7 July 2025Interviews will be held on 14 July 2025 Keywords: welwyn hatfield, housing needs, temporary accommodation, support, safeguarding, welfare.

Welwyn Hatfield Borough Council

Tenancy Support Officer (Temporary Accommodation) (RP0131)

<ul></ul>





Grants Processing Officer Required&nbsp;&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp; &nbsp;&nbsp;The Post
This is an excellent opportunity to join a successful team in providing a high quality; customer focussed front-line service facilitating adaptations for residents who are elderly, young, vulnerable or have disabilities.
Private Housing Services have a successful adaptation program, we also provide assistance to residents with property repair needs. We are seeking to appoint an additional Grants Processing Officer to assist with the increase in demand for our service.
You will be responsible for processing enquiries for disabled adaptations, handyperson and hospital discharge service, and enquiries for repairs. This will involve liaising with customers, hospitals, occupational therapists and contractors, effectively dealing with enquiries about the service and offering a support function for our very busy grants &nbsp;team.
Attention to detail and the ability to accurately record information is essential as well as the ability to communicate with customers, their representatives and our internal and external partners
The Person
<ul>
<li>Are you customer focussed?</li>
<li>Do you have a keen eye for detail and accuracy?</li>
<li>Do you have the ability to work effectively, both on your own and within a team?</li>
<li>Do you possess excellent oral and written communication skills?</li>
<li>Are you able to effectively prioritise your own workload and work to deadlines?</li>
</ul>
If so, we welcome your application!
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Brent Council

This is Brent

Grants Processing Officer

<ul></ul>





Residents in Sheltered Housing have a range of physical and mental health needs which means that they need our support to maintain their independence. You will work to achieve this as per the Sheltered Housing purpose. You will be working as a Cat 1 Scheme Manager providing advice and support to residents living in Cat 1 Sheltered Housing schemes in either the Portsea or Somerstown area. You will be based in this area and will have an office directly linked to the location or close by. You will also work closely with other Scheme Managers and will be paired with a buddy to ensure continuity of service in your absence. You will be expected to provide cover for your buddy's residents when they are not at work. Part of your role will mean meeting and greeting new residents, introducing them to the Cat 1 Sheltered Housing Service and making them aware of the service they can expect to receive. You will also act on any actions arising from ongoing issues in your regular contact with them. You will act as an advocate for residents when working with other agencies and you will be acting as a link to social services and mental health services. You will be responsible for ensuring the completion and updating of needs, risk and support plans and ensuring that identified follow up actions are taken. This may include offering advice and signposting to the correct agencies to help with financial issues including payment of rent and bills, arranging for support with daily chores and shopping and helping residents arrange repairs, where relevant You will also respond to incidents &amp; problems relating to the residents, to accurately record information and incident reports and liaise with members of the residents' families. Where appropriate you will have the responsibility for raising Safeguarding alerts. In addition, as the scheme manager you will also encourage social activities in the scheme. You will be expected to be able to use Microsoft 365 as a key part of the role is accessing and updating online resident records on a regular basis. As a scheme manager you will have overall responsibility for the security and safety in relation to the welfare of residents. You will also be responsible for carrying out pull cord checks in resident's homes to ensure that all equipment is in working order. You will form part of the Sheltered Housing Team. However, as a Cat 1 Scheme Manager you will spend a lot of your time as a lone worker in the scheme you are based. You will need to be confident in making on the spot decisions and following these through. You will also need to be flexible as you may be required to cover other schemes at short notice in the event of an emergency. Skills: 1.	Experience of working directly (face to face) with people. 2.	Have an understanding of the impact of physical and mental health issues experienced by older persons. 3.	Be a good listener with a calm manner, with the ability to converse at ease with customers and provide advice in accurate spoken English. 4.	Have the confidence to advocate for residents when needed and to work proactively with other professionals to achieve positive outcomes for residents. 5.	Have an awareness of the importance of confidentiality when working with residents, in particular regards to GDPR requirements. 6.	Be a strong team player and willing to support those in your team when they are facing challenges. 7.	Have an understanding of the need for you to maintain appropriate professional boundaries with residents that you are supporting. 8.	Have an understanding of the role of Social Services, Health Services and voluntary agencies in the provision of services to people and be able to work with them with the purpose of achieving the best outcome for service users. 9.	Have good written skills as you will need to be able to write concise notes in residents files, respond to complaints and compile reports, for example in relation to Safeguarding matters. 10.	The ability to prioritise workloads and self-manage your time effectively to meet the different needs of each resident. 11.	Have basic IT skills, including the use of Microsoft Outlook and Word/Excel and be able to use in house databases as required. 12.	Hold a full UK Driving License and have access to a vehicle during working hours.

Scheme Manager (Category 1 Sheltered Housing)

<ul></ul>





Temporary Accommodation Officer(RP0132)Starting salary £29,802pa with potential progression to £32,956pa on achieving designated skills and experience12 months fixed term37 hours per week (hybrid working) We are looking for a flexible, motivated individual to join our Housing Needs Team. You will work within the Council’s Housing Options team, carrying out operational and administrative duties associated with the provision of the Council’s temporary accommodation stock. With a passion and enthusiasm for helping vulnerable individuals and families, you will assist the Temporary Accommodation Manager in maintaining the standard and availability of temporary accommodation. This will involve carrying out Health and Safety checks at the accommodation sites, and report any issues or problems identified.You will be the first point of contact for customers and help to deal with issues that arise and be responsible for signing households up to accommodation.You will liaise with the Housing Options officers to help individuals and families move on to longer term accommodation.We are looking for someone with:<ul>
<li>An interest in housing and social welfare issues, committed to helping people in difficult circumstances,</li>
<li>Excellent customer service skills, and the ability to deal with households from a range of backgrounds, including those displaying challenging and/or aggressive behaviour,</li>
<li>The confidence and capability to carry out a range of tasks within a limited amount of time, prioritising the welfare of the customer and their household in all cases,</li>
<li>The ability to work well independently, whilst understanding the benefits of team working and partnership working</li>
</ul>Applicants will need to have a full driving licence and use of a car as the role involves frequent travel between sites.You’ll need to be able to support others and be a genuine team player.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do.We value everyone who works with us, no matter what their role is. We are committed to supporting and developing our staff.If you would like to have an informal discussion about the role, please contact Dan Parsons, Temporary Accommodation Manager, on 01707 357618Closing date for applications is 25 June 2025Remote assessment will take place on 2 July 2025Interviews will take place on 9 July 2025 Keywords: Welwyn Hatfield, Temporary Accommodation, housing options, hertfordshire

Temporary Accommodation Officer (RP0132)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3127/Housing_Solutions_Officer_-_JD.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3127/Housing_…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3128/Housing_Solutions_Officer_PS.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3128/Housing_…</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



This is an exciting time to be joining the Housing Service at TMBC. We have a renewed focus on managing our housing challenges particularly around prevention and temporary accommodation and we are seeking highly motivated and enthusiastic individuals who want to get the very best of outcomes for residents of the Borough.
Your role will be to assess the circumstances of those in housing need in a holistic way providing a high quality, comprehensive personalised advice service which address housing need and empowers people to maximise their income, employment and training opportunities and promotes financial inclusion.
Particular emphasis will be on the prevention, relief and resolution of housing need and homelessness to enable improved housing and wellbeing, ensuring that customers have access to appropriate support, guidance and advice on other areas of their lives that may be impacting on their housing situation.
You will have recent experience of working in a housing advice/options or homeless prevention role with a local authority, Registered Social Landlord, homeless charity or similar.
Above all you will be self-motivated and able to work with minimal supervision, possess excellent communication skills and have the enthusiasm to help others overcome their problems.
Closing date: 26/06/2025&nbsp; &nbsp;
Interview date: 10/07/2025
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">https://www.tmbc.gov.uk/council/working-us&nbsp;</a>
For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager on <a href="mailto:claire.keeling@tmbc.gov.uk" target="_blank">claire.keeling@tmbc.gov.uk</a> (Direct candidates only, strictly no agencies please)

Housing Solutions Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4172/Move_on_Officer_-_JD.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4172/Move_on_…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4173/Move_on_Officer_-_PS.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4173/Move_on_…</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



Are you passionate about helping people take the next step toward stable, independent living? 
We’re looking for two dedicated and proactive Move On Officers to join our Housing Solutions Service. This is a pivotal role where you’ll be at the heart of supporting individuals and families as they transition out of Temporary Accommodation (TA), ensuring their journey is as smooth and empowering as possible.
As a Move On Officer, you’ll be the key link between applicants, housing officers, and accommodation providers—making sure placements are suitable, cost-effective, and short-term. You’ll be instrumental in identifying move-on opportunities early, coordinating transitions, and maintaining regular contact with clients to keep their housing journey on track. Your work will directly contribute to reducing the reliance on TA and improving outcomes for those in housing need.
This is more than just a housing role—it’s about making a real difference in people’s lives. You’ll collaborate with a wide network of internal teams and external partners, from social services to community safety, to ensure every applicant receives the support they need.
If you’re someone who thrives on meaningful work, values strong customer service, and is ready to take on a role with real impact, we’d love to hear from you.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">https://www.tmbc.gov.uk/council/working-us</a>
For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager by emailing&nbsp;<a href="mailto:claire.keeling@tmbc.gov.uk" target="_blank">claire.keeling@tmbc.gov.uk</a>&nbsp;(direct candidates only, strictly no agencies).

Move On Officer 2-year FTC

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4166/Specialist_Housing_Officer_RSI_role_profile.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4166/Speciali…</a></li>
</ul>

Please apply online via the link provided.





The vacancy





Your day might begin with a welcome visit to new tenants who have just moved in, ensuring they feel settled and understand the support available to them. You might then attend a Residents’ Association meeting to listen to concerns about local issues and identify potential solutions. Later, you could be showing residents how to use Peabody’s self-service tools for managing their accounts, before heading out to support a vulnerable resident in need of your assistance.
As a Specialist Housing Officer, no two days will be the same. You’ll play a crucial role within your community, supporting residents’ practical needs, promoting their wellbeing, and ensuring community safety. With a focus on helping vulnerable residents who have a history of rough sleeping, you’ll actively work with them to manage their homes and neighbourhoods, improving Peabody’s services and always putting residents’ needs first.
About you:
You are a people person who thrives on solving problems and making a positive difference. Collaborative and resourceful, you build strong relationships across teams to find creative solutions. This role will require you to work in the office for 1 day per week, with the flexibility to work remotely for the remaining days.
Your responsibilities will cover all aspects of housing management, including estate, scheme, and property inspections, signing up new residents, identifying and resolving issues including ASB, and capturing feedback to enhance customer satisfaction. If you are driven by a passion for supporting people and helping them thrive, we want to hear from you.
This role will require a full UK Driver’s license and a full enhanced DBS check. You will also need to participate in an out of hours on call rota.
To be successful in this role, you’ll need:
<ul>
<li>A commitment to delivering first-class customer service.</li>
<li>Resilience, flexibility, and a positive, compassionate, can-do attitude.</li>
<li>Strong organisational skills with the ability to self-manage a diverse and varied workload effectively.</li>
<li>Experience in a customer-facing role, ideally within housing management or the social housing sector.</li>
</ul>
Here are just a few of the benefits of working at Peabody:&nbsp;
<ul>
<li>30 days’ annual holiday, plus bank holidays</li>
<li>two additional paid volunteering days each year </li>
<li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li>
<li>4 x salary life assurance</li>
<li>up to 10% pension contribution</li>
</ul>
Are you ready to apply?&nbsp;
If you have any questions about this role, please email Talent Specialist,&nbsp;Chloe Singleton&nbsp;at&nbsp;<a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>
Interviews will be ongoing&nbsp;
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Peabody

Specialist Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3198/Housing_Solutions_Officer_-_JD.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3198/Housing_…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3199/Housing_Solutions_Officer_PS.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3199/Housing_…</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



This is an exciting time to be joining the Housing Service at TMBC. We have a renewed focus on managing our housing challenges particularly around prevention and temporary accommodation and we are seeking highly motivated and enthusiastic individuals who want to get the very best of outcomes for residents of the Borough.
Your role will be as an initial point of contact to those in housing need and provide a high quality, comprehensive personalised advice service which address housing need and empowers people to maximise their income, employment and training opportunities and promotes financial inclusion.
Particular emphasis will be on making initial assessments of housing need and homelessness to enable improved housing and wellbeing, ensuring that customers have access to appropriate support, guidance and advice on other areas of their lives that may be impacting on their housing situation.
You will have recent experience of working in a housing advice/options or homeless prevention role with a local authority, Registered Social Landlord, homeless charity or similar.
Above all you will be self-motivated and able to work with minimal supervision, possess excellent communication skills and have the enthusiasm to help others overcome their problems.
Closing date: 26/06/2025
Interview date: 10/07/2025
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">https://www.tmbc.gov.uk/council/working-us&nbsp;</a>
For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager on <a href="mailto:claire.keeling@tmbc.gov.uk" target="_blank">claire.keeling@tmbc.gov.uk</a> (Direct candidates only, strictly no agencies please)

Housing Solutions Officer - 2 Year FTC

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3121/Housing_Allocations_Officer_-_JD.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3121/Housing_…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3122/Housing_Allocations_Officer_-_PS.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3122/Housing_…</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



We have an exciting opportunity to join our Housing Solutions team for 2 Housing Allocations Officers on a fixed term contract for 12 months.&nbsp;
Your role will be to support the Allocations Service with the implementation of a new housing system and allocations scheme. The role will involve assessing and maintaining housing applications on the housing waiting list.
We are looking for a highly motivated individual who possesses exceptional organisational skills as well as excellent attention to detail. Applicants will also be required to have good communication skills and will work well alone, but also as part of a team.
The post holder will be required to work collaboratively with the Housing Solutions Officers to ensure a high-quality customer focused, service is offered to all customers.
Knowledge of social housing would be helpful, but this may also be an excellent opportunity for someone who would like to enter or develop a career in housing.&nbsp;
Closing date: 29.06.25
Interview date: 11.07.25
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">https://www.tmbc.gov.uk/council/working-us&nbsp;</a>
For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager by emailing&nbsp;<a href="mailto:claire.keeling@tmbc.gov.uk" target="_blank">claire.keeling@tmbc.gov.uk</a>&nbsp;(direct candidates only, strictly no agencies).

62 Housing Jobs in England