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<ul><li>Reference: EC242 </li><li>Division: Crawley Homes </li><li>Salary: £32,287.00 - £38,133.00 per annum pro rata </li><li>Contract type: Fixed term </li><li>Posted on: 31 October 2025 </li><li>Interview date:02 December 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 29.6 per week </li><li>Closing date: 23 November 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Are you passionate about delivering high-quality housing services and making a real impact in people’s lives? Crawley Homes is looking for a dedicated and proactive Housing Officer to join our dynamic Tenancy Services team. This is a fantastic opportunity to work in a front-line role, supporting tenants and managing a wide range of housing responsibilities including tenancy management, income recovery, voids, and estate services.As a Housing Officer, you’ll be responsible for:<ul><li>managing tenancies, including changes, terminations, and mutual exchanges</li><li>supporting tenants with income management and arrears recovery</li><li>letting void properties efficiently and sensitively</li><li>conducting property inspections and estate management duties</li><li>liaising with tenants, contractors, and partner agencies</li><li>promoting community development and responding to safeguarding concerns</li></ul>We’re seeking an individual who:<ul><li>is an excellent communicator with strong negotiation and organisational skills</li><li>has a good understanding of housing law, welfare benefits, and safeguarding</li><li>is customer-focused and committed to continuous service improvement</li><li>can work flexibly, including occasional evenings and weekends in response to the requirements of the post</li><li>holds a full UK driving licence and has access to a suitable vehicle</li></ul>We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>This is an 18-month fixed-term contract, offered on a part-time basis (29.6 hours per week) across four working days, with Tuesday proposed as the non-working day.This post is subject to a satisfactory clearance of a Basic Disclosure and Barring Service check.A full current UK driving licence and use of a suitable vehicle are requirements of the role.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:caroline.lynn@crawley.gov.uk" target="_blank">caroline.lynn@crawley.gov.uk</a> or <a href="mailto:sarah.jenn@crawley.gov.uk" target="_blank">sarah.jenn@crawley.gov.uk</a>, Area Housing Managers.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/2025-10/EC248%20-%20Housing%20Officer%20JD.pdf"> Housing Officer job description (PDF, 196.06 KB) </a></li></ul>





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Crawley Borough Council

Housing Officer

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<h1>Summary</h1>What you'll doAs a Rent Assistant at Notting Hill Genesis, you will help ensure our rent setting processes are accurate, transparent, and compliant with regulatory and statutory requirements. Working within the Rents Compliance &amp; Operations Team, you'll play a key role in calculating new rents, supporting annual rent reviews, and ensuring residents receive timely and clear communications. Your work will help maximise income for NHG while supporting our commitment to excellent customer service.How you'll do it<ul>
<li>Apply regulatory and statutory rent rules to set rents and respond to queries.</li>
<li>Accurately set up rent elements and accounts on internal systems.</li>
<li>Calculate rent levels in line with NHG's rent and lettings policies.</li>
<li>Create barcodes to enable residents to pay rent from the start of their tenancy.</li>
<li>Support the annual rent review, rent budget, and rent statement processes.</li>
<li>Assist with improvement projects focused on automation and process enhancement.</li>
<li>Manage regulated and non-regulated rents, ensuring contractual compliance.</li>
<li>Respond to queries via the team inbox in line with service level agreements.</li>
<li>Produce high-quality reports and presentations when required.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Experience in the affordable housing sector and understanding of the rent standard and related legislation.</li>
<li>Strong analytical and numerical skills, with experience working with complex data from multiple sources.</li>
<li>Excellent written and verbal communication skills, including report writing and presenting to senior stakeholders.</li>
<li>Ability to interpret and report on monitoring tools to ensure compliance.</li>
<li>Understanding of legal and regulatory rules around rent setting.</li>
</ul>Desirable:<ul>
<li>Experience in the housing sector and understanding of the rent standard and related legislation.</li>
<li>Experience using Northgate system</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now!Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Rents Assistant

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Salary: £42,221 - £47,940 Grade: Level 3, Zone 2 Location: 5 Pancras Square, London, N1C 4AG Contract Type: Permanent x 4 Hours:&nbsp;36, Full time Closing Date:&nbsp;Sunday 26th October 2025 at 23:55&nbsp; &nbsp; About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all. What You’ll Be Doing As a Temporary Accommodation Supply Officer, you will negotiate the best financial deals to secure a sustainable and cost-effective supply of properties, ensuring that we meet the needs of individuals and families requiring temporary housing solutions. You will act as a key liaison between the Council and property providers to ensure we build and maintain strong relationships with landlords, agents, and property owners to increase the supply of available temporary housing. In this role you will carry out inspections of properties in order to assess their suitability for households in housing need and ensuring that all properties meet Health and Safety requirements and legislation. You will also help expand and diversify our existing TA supplier list and establish new supply of emergency accommodation service providers negotiating best prices and obtaining value for money. All About you You will have a GCSE ‘A’ Level, or NVQ Level, or have equivalent experience of working in a busy housing environment. An understanding of Housing Act 1996 Parts VI and VII along with the ability to draw upon relevant housing caselaw are essential. An understanding of the Council’s Housing Allocations Scheme is also expected. The postholder will be based at 5PS, however, the nature of the role will require you to undertake visits and inspections to properties located within and outside Camden borough. Some home working may be available in agreement with your line manager. To view the Job Profile and a list of the job requirements in more detail, please click the below link: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11436126/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11436126/file/documen…</a> What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp; &nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Belonging&nbsp;&nbsp; At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click&nbsp;here&nbsp;for more information on our commitment. Asking for Adjustments At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions. Please contact us on 020 7974 6655, at&nbsp;<a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a>&nbsp;or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you. Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Camden Council

Temporary Accommodation Supply Officer

As a Service Charge Specialist at Peabody, you’ll use your experience of managing service charges to support residents by ensuring their charges are accurate, transparent, and reflective of the services we provide. No two days are the same. One morning you could be responding to resident enquiries by phone or email, before analysing costs to ensure service charge bills are accurate. Later, you might be meeting with neighbourhood, property services, or estate services teams to make sure charges reflect the services being delivered. Throughout the day, you’ll be building relationships, solving problems, and ensuring residents have the information they need. What You’ll Do You’ll be responsible for managing all aspects of service charge calculation and enquiry resolution -analysing costs, responding to resident queries, collaborating with teams across the business, and ensuring residents have clear and relevant information. What You’ll Need<ul><li>Commitment to delivering first-class customer service</li><li>Experience working with and managing service charges</li><li>Experience managing the reconciliation and budgeting process</li><li>Knowledge of accounting processes relating to service charges, with an understanding of relevant legislation and best practice</li><li>A professional qualification such as CIH or IRPM (desirable)</li></ul>This is a hybrid role working a minimum of 2 days a week at the Westminster Bridge Road office.Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Please read before applying: If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>Interviews will be taking place throughout the live advert, as we have multiple vacancies available. They’ll take place in person -so we encourage you to apply as soon as possible.We reserve the right to close this advert early if we receive a high volume of suitable applications. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Peabody

Service Charge Specialist

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamWorking within the Housing Needs service of the local authority the Temporary Accommodation&nbsp; team plays a key role in the delivery of services to local residents.&nbsp;About the Role and Our Ideal CandidateThe role will lead in deliver of the management of temporary accommodation within a wide range of property types including hostels, shared family homes and self contained units of accommodation secured under spot-purchase with specialist providers, leased from private owners and provided within the Council's own housing stock.The role further requires management of the service to ensure properties meet health &amp; safety standards, repairing obligations are met and minimising voids and income loss as well and the ability to manage contractors and relationships with homeless households and housing providers.&nbsp;&nbsp;Our ideal candidate will also be able to demonstrate a knowledge of the needs and services available to residents and the ability to work collaboratively&nbsp;with a wide range of services providers, advocates and agencies&nbsp;&nbsp;The role will also manage the emergency out of hours rota that occasionally require the post holder to be available for cover if required. &nbsp; Enhancements will be paid in accordance with policy.&nbsp;Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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55 Housing Jobs in Esher, UK