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Repairs Manager – 6 Month Fixed Term Contract - £63,580 per annum + benefits.
Origin – Great homes, positive people, and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities.  Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire.  We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in.  We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Repairs Manager
As Repairs Manager you will be managing the property maintenance team, including responsive repairs, voids and complex repairs cases and ensure that these repairs are carried out in a safe manner for both our residents and colleagues. You will be working in our property maintenance team alongside the Disrepair Manager and, the Damp and Mould Manager and will report to the Head of Property Maintenance.
What you’ll do
You will
<ul>
<li>Ensure the effective delivery of all responsive repairs, voids and complex works with robust contract management</li>
<li>Promoting and encouraging information and knowledge sharing between team members giving your people the tools, they need and allowing them to make decisions aligned with their responsibilities and providing the appropriate level of support required to fulfil their responsibilities</li>
<li>Support the Head of Property Maintenance with the day to day running of the department &amp; contract</li>
<li>Manage the operational relationship between Origin Housing its customers and Stakeholders</li>
<li>Manage escalated or complex repair /customer issues and complaints</li>
</ul>
What you’ll need
<ul>
<li>We’re looking for someone who has:</li>
<li>Excellent communication skills for a variety of audiences, the ability to handle escalated customer complaints and build relationships with residents, contractors and stakeholders</li>
<li>Experience of successful contract management, commissioning technical reports and commercial awareness</li>
<li>Customer service skills - understanding the customers expectations</li>
<li>A relevant professional qualification (CIH, RICS, CIOB) or relevant degree</li>
</ul>
Our Values
Our core values are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
<ul>
<li>Origin’s ways of working make it easier for you to balance work and home life.  You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>
<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>Competitive salary of £63,580pa</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions up to 8% of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Repairs Manager outlined above.
Closing date for applications:&nbsp;Sunday 6th&nbsp;July
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Origin Housing

Repairs Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7351/Role_Profile_-_Assistant_Service_Manager_Bookings_and_Cancellations.pdf" target="_blank">Role_Profile_-_Assistant_Service_Manager_Bookings_and_Cancellations</a></li>
</ul>

Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.&nbsp; We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.&nbsp; All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.&nbsp; There’s space for you to tell us what you need within our application form.
Our Benefits
If you join us, you’ll have access to a range of employee benefits. Read more about these <a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">here.</a>
About The Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Temporary Accommodation, Bookings &amp; Cancellations Service, which adopts a preventative approach across the housing, health and social care agendas.&nbsp; Your primary focus will be to operationally lead the Council’s placements into all forms of temporary accommodation and effective move-on into different housing pathways. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support some of our most vulnerable residents.&nbsp;
You will be required to manage a team of three Bookings &amp; Cancellations Officers. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough.&nbsp;
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
1. You will manage the effective allocation of all types of temporary accommodation including daily emergencies, cancellations and transfers; and to ensure that the placement of suitable accommodation is sufficient to meet with clients' individual needs and service demands. the Bookings &amp; Cancellations Officer are motivational to ensure a high-quality service is delivered.&nbsp;
2. You are an expert negotiator with a wide range of professionals to ensure the best possible outcomes can be achieved while recognising conflicting priorities.&nbsp; You organise your team to be highly efficient and effective in their roles, balancing the need to work independently but collaboratively to meet contextual needs.&nbsp; You are proactive in reviewing and evaluating your own performance and acting on your own initiative to improve and develop.&nbsp;
3. Manage workloads within and across teams to flex resources where needed to ensure workloads are balanced to prevent backlogs arising, i.e. backlog of housing benefit claims, setting up rent accounts, updating accommodation fields on housing databases for accurate recording of TA numbers, placements and move-on.&nbsp;&nbsp;
4. You will manage allocated staff and resources using core processes and procedures consistently across the assigned operational activities in an efficient manner that is in compliance with all relevant policies and guidelines.
About You
<ol>
<li>You have a strong ability to lead, motivate, manage and develop staff in a challenging, high volume, fast paced working environment, supporting staff to deal effectively with the demands of frontline work while delivering key service objectives.</li>
<li>You have expert communication skills both verbally and in writing to engage effectively with a broad range of people to influence, negotiate and persuade and achieve multidisciplinary outcomes across services.</li>
<li>You act with integrity, take personal responsibility and handle stress effectively, being a confident decision maker while motivating others to achieve successful corporate preventative outcomes, using proactive and creative solutions.</li>
<li>You work flexibly and independently, adapting to changing needs and proactively keep the team up to date with legislation, policy and guidance to ensure legally compliant recommendations and decisions.</li>
<li>You have excellent analytical and problem-solving skills, a comprehensive understanding of issues faced by vulnerable people and you work collaboratively with others to meet a range of needs while leading and managing a team to achieve targets and service objectives and make the team the very best it can be.</li>
</ol>
Qualifications: 
<ol>
<li>You have a degree or relevant work-based experience in similar environment dealing with vulnerable households and engaging in continual professional development.</li>
<li>You can travel independently around the Borough to visit residents in their homes and meet other professionals in community settings.</li>
<li>A basic DBS check is required.</li>
</ol>
If the points below resonate with you, we’d love you to put in an application: 
Are you passionate about customer services?
Are you an experienced homelessness professional?
Are you looking to working in a forward thinking and progressive housing department?
Read more about the work you’ll be doing in the Role Profile.
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Paul.Nally@hounslow.gov.uk" target="_blank">Paul.Nally@hounslow.gov.uk</a> 
Interviews for this job will be held during July 2025.
Closing date – 9th July 2025

London Borough of Hounslow

Assistant Service Manager, Bookings and Cancellations (Mat Cover)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6747/Strategic_Lead_-_Benefits_and_Homeless_Prevention_JD_-_Final__1_.pdf" target="_blank">Strategic_Lead_-_Benefits_and_Homeless_Prevention_JD_-_Final__1_</a></li>
</ul>

Please apply online via the link provided.



Hackney is London's most diverse and dynamic borough. Stretching from the edge of the City, to the Queen Elizabeth Olympic Park, it is an area of rapid economic growth, particularly in the tech, media, fashion and other creative industries. Hackney has more green space than any other inner London borough, some of the capital's best schools, and first class transport connections, which combined with excellent local public services and a thriving arts, cultural and retail sector, are fast making it one of London's most popular areas to live, work and visit.
Our challenge is to make sure that our borough's economic growth provides benefits for everyone who lives here, and to create opportunities that will transform the lives of local people.
We know that staff are key to our success and we are seeking people with ambition, creativity and commitment to our values to help us achieve the best for the people of Hackney.
Our Benefits and Homeless Prevention Service has responsibility for all areas of homelessness; from rough sleeping to housing allocations as well as the assessment of Housing Benefit, Council Tax Reduction and the Here to Help Service. This innovative approach is helping us provide a more joined up service and more focused support for those in Hackney that are at risk of homelessness.
We are currently recruiting for an additional Strategic Lead to join a team of 7, specifically to manage our Housing Supply area. The Housing Supply area is responsible for the procurement and contract management of temporary accommodation providers, as well as sourcing privately rented homes for homeless households.
A large part of this role is negotiation, contract management and establishing and maintaining good relationships with landlords. You will be the face of the Service to private rented sector landlords nationwide and you will lead on the development to source new properties, both in and out the borough. You will have good commercial acumen, and be financially astute exercising effective control over budgets, quality and performance.
The Council regularly tenders for new providers under a Dynamic Purchasing System and this role is responsible for leading on the evaluation and scoring of new tenders and bringing them on to the framework. Part of the role is managing a team who are responsible for visiting and inspecting properties.
With the introduction of the Renters Reform Act this year, you will also lead on implementing changes to ensure compliance and closer working with Private Sector Housing colleagues on enforcement, inspections, licensing and tenancy sustainment for tenants. We are looking for those with significant knowledge and experience managing within a housing supply environment.
The new manager will possess strong negotiating skills and knowledge of relevant legislation which must include a working understanding of the Housing Health and Safety Rating System. You will need to be confident and passionate about outstanding customer service and making sure delivery standards are achieved providing critical support for local people.
You will possess good political awareness skills and be articulate, organised and resilient. The ability to multi-task and be a strategic thinker is imperative. Strong contract management experience is essential encompassing a strong and professional attitude delivering creative and innovative solutions
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;08 July&nbsp;2025 (22.59)
Interview and assessment date:&nbsp;W/C 21 Jul&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Strategic Lead-Benefit & Homeless Prevention

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6784/.Candidate_briefing_note.docx" target="_blank">.Candidate_briefing_note</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6785/Competency_Framework.pdf" target="_blank">Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6786/JD_Accommodation_Procurement_Officer.pdf" target="_blank">JD_Accommodation_Procurement_Officer</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.




Wokingham Borough Council is committed to preventing and relieving homelessness in our community by securing suitable accommodation for those in need. Our team plays a critical role in ensuring that homeless households have access to safe and secure housing. We are currently seeking an experienced and proactive candidate to join our team as an Accommodation Procurement Officer. This role is essential in helping us expand our network of accommodation providers and support households in transitioning from temporary or insecure housing to more permanent solutions.


The Role
As an Accommodation Procurement Officer, you will work closely with our Homelessness Prevention Officers to secure private rented sector accommodation for households at risk of homelessness.
Please note this is a 12-month fixed-term contract.
Your main responsibilities will include:
<ul>
<li>Establishing a network of new accommodation providers. Engage with existing and prospective landlords and letting agents to expand our pool of available properties.</li>
<li>Conducting thorough property inspections.</li>
<li>Adhering to procurement processes and compliance checks.</li>
<li>Promoting the uptake of our Rent Guarantee Scheme.</li>
<li>Coordinating property viewings.</li>
<li>Managing properties under the Rent Guarantee Scheme, including conducting regular inspections and taking enforcement action when necessary.</li>
<li>Inspecting and procuring properties to meet business requirements.</li>
<li>Conducting regular visits to households.</li>
</ul>
About You
We are looking for an organised and motivated individual with a strong background in housing procurement or property management. The ideal candidate will have:
<ul>
<li>Experience working with landlords and letting agents, with a proven ability to build and maintain positive relationships.</li>
<li>A thorough understanding of property standards and regulations.</li>
<li>Strong organisational skills and excellent communication and negotiation skills.</li>
<li>A proactive approach to problem-solving and the ability to work independently as well as part of a team.</li>
<li>Experience in housing management is highly desirable.</li>
</ul>
The successful candidate must hold a full clean UK driving licence and have their access to their own vehicle, as the role involves regular travel within and outside the Wokingham borough.
Don’t miss out on this exciting opportunity to join an excellent and dynamic team.
Please note, we recommend submitting your application as soon as possible, as this advert may close early if a suitable candidate is identified.
For an Informal discussion, please email Paul Morgan, Temporary Accommodation and Resettlement Team Lead - <a href="mailto:paul.morgan@wokingham.gov.uk" target="_blank">paul.morgan@wokingham.gov.uk</a>
Closing date of applications: 11.00pm on 21/07/2025
Interview date: Week commencing 28/07/2025
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.&nbsp;&nbsp;&nbsp;
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.&nbsp; Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Accommodation Procurement Officer

<ul></ul>





About the role:
Are you passionate about making a difference in people’s lives through housing? Horsham District Council is looking for a dedicated Housing Officer (Landlord Services) to join our dynamic Housing Services team.
As a Housing Officer (Landlord Services), you will manage a diverse portfolio of properties and tenants, working with private landlords and our council housing company. You will play a crucial role as the vital link between our customers and landlords, helping to ensure safe, affordable, and well-managed housing within our district.
You will be responsible for:
<ul>
<li>Managing tenancies and ensuring both tenant and landlord obligations are met, as outlined in the tenancy agreements.</li>
<li>Supporting a diverse clientele by utilising outreach services to encourage tenancy sustainment.</li>
<li>Facilitating timely rent collection from tenants and working with outreach services in times of financial hardship.</li>
<li>Procuring new private sector landlords to participate in either the Council’s Private Rented Sector or Private Sector Leasing Schemes.</li>
<li>Working closely with the wider Housing Services team, which handles homelessness, the housing register, and the delivery of new affordable homes.</li>
</ul>
About you:
To succeed as Housing Officer (Landlord Services), you will be a solution-focused, people person, with the ability to build rapport with individuals from diverse backgrounds and lived experiences. You will have:
<ul>
<li>Proven experience working within private lettings or a housing association environment.</li>
<li>Strong communication and interpersonal skills</li>
<li>Competence in IT and excellent attention to detail</li>
<li>The ability to work both independently and collaboratively as part of a team.</li>
</ul>
As this position is an essential car user role, you will be required to travel around the District and therefore a full and current UK driving licence and access to your own vehicle is essential.
At Horsham District Council, you will be part of a supportive team that is committed to delivering high-quality housing services. We offer a rewarding work environment where your efforts directly contribute to the wellbeing and stability of our community and make a real difference in the Horsham District.
For an informal discussion about this role please call Margaret Cartmell, Housing Services Manager on 01403 215110.
About us:
We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.
We encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.
We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the&nbsp;<a href="https://www.hants.gov.uk/hampshire-services/pensions/local-government/about-the-scheme/scheme-benefits" target="_blank">Local Government Pension Scheme (LGPS)</a>, where the Council contributes circa 20% of pensionable salary.
To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership &amp; Management (ILM), Master of Business Administration (MBA).
Visit our&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers" target="_blank">Jobs and careers page</a>&nbsp;to find out more about&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers/working-for-horsham-district-council" target="_blank">Working for Horsham District Council</a>&nbsp;and&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers/our-employment-commitments" target="_blank">Our employment commitments</a>.
To apply:
If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview.
Internal applicants, if you would like to apply for the role, please submit an expression of interest to&nbsp;<a href="mailto:HR@horsham.gov.uk" target="_blank">HR@horsham.gov.uk</a>&nbsp;explaining clearly how you meet the criteria and what you feel you can bring to the role.

Housing Officer (Landlord Services)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6676/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6677/FINAL_Planned_Works_Surveyor_JD.pdf" target="_blank">FINAL_Planned_Works_Surveyor_JD</a></li>
</ul>





An opportunity has arisen within The Housing Services Team for a Planned Works Surveyor
<ul>
<li>
Do you have experience managing planned maintenance or capital improvement projects in social housing or a similar environment?
</li>
<li>
Are you confident acting as a contract administrator—overseeing contractors, managing budgets, and ensuring compliance with regulations like Section 20 and CDM?
</li>
<li>
Can you provide an example of how you've ensured high-quality standards and resident satisfaction during a major works project?
</li>
</ul>
Operational Duties &amp; Accountabilities
<ul>
<li>
This is a key role in delivering high-quality planned maintenance and capital improvement projects that directly impact residents' homes and communities.
</li>
<li>
The post involves end-to-end project management—from procurement through to completion—ensuring works are delivered on time, within budget, and to a high standard. It requires sound knowledge of housing regulations, including Section 20 and CDM, alongside strong collaboration skills to work effectively with contractors, residents, and internal teams.
</li>
<li>
The role offers the opportunity to contribute to meaningful improvements in housing quality while developing and leading successful projects.
</li>
</ul>
There are many benefits to working at Waverley Borough Council. In particular we are very supportive of flexible and agile working, we provide flexitime, we have generous leave entitlements. We also have a range of learning and development services to support your career goals.
For an informal discussion about the post, please contact Matt Alexander on 01483 523016
Office based.&nbsp;
This post is a full time role. However, all applications will be considered.
We do not accept CVs without a completed application form. Strictly no agencies please
Closing date for applications: Monday 07/07/2025
Interview date: Thursday 10/07/2025
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Planned Works Surveyor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5499/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5500/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5929/Pay_Scheme_01_04_2025.pdf" target="_blank">Pay_Scheme_01_04_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5930/Housing_Team_Leader_JD__new_template_.docx" target="_blank">Housing_Team_Leader_JD__new_template_</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
An exciting opportunity has arisen to join the housing team at Woking Borough Council.
We are seeking a motivated, flexible, and pro-active person to join our Housing Team.
The role will involve all aspects of tenancy management in the housing team.
The ideal candidate will be passionate about service improvement, transformation and ideally have experience in developing and implementing new policies and procedures.
You will lead and motivate a team of housing officers and an ASB officer ensuring procedures are efficiently delivered to maximize tenant satisfaction and to be in line with the Consumer Standards and Ombudsman guidelines.
You will be responsible for the line management of the housing team and work with them to ensure that the service delivers on the Councils objectives and vision, as well as ensuring that tenant satisfaction is a key focus.
We would like to embed a tenant first culture at Woking Borough Council, and you will ensure the team is proactive with early intervention in tenancy and ASB cases and signposting to support agencies we work with in the borough.
You will ensure tenancy actions are carried out in a timely, appropriate, and proportionate manner and communication with tenants is conducted in line with procedures and timescales within them.
You will be expected to oversee effective use of the housing management database, case files into the day-to-day workings of the team and case management.
Where necessary you will identify and pursue legal action such as Notice Of Seeking Possession, Possession Proceedings, attending court and acting as a witness where appropriate.
Ideally the successful candidate will have experience of working and managing a team responsible for tenancy management and ASB management in the social housing sector with a good knowledge of up-to-date relevant legislation.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health, and leisure membership, plus many more excellent benefits.
This is a hybrid role, and the successful applicant will be required to work from the Civic offices based in Woking, Surrey a minimum of 3 days per week.&nbsp;&nbsp;
Please note that a driver's license and access to your own vehicle is essential for this role.
<ul>
<li>&nbsp;DBS Check</li>
</ul>
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
<ul>
<li>English Language Requirement </li>
</ul>
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
For an informal discussion about the role, please contact Gerri Summers, Resident Services Manager on 01483 743625
Closing Date:&nbsp; 6 July 2025 - 23.55pm
Interview Date:&nbsp; 16 &amp; 22 July 2025 – this will be an in-person interview held at the Civic offices in Woking, Surrey

Housing Team Leader (Tenancy)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5751/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5752/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5763/Antisocial_Behaviour_Officer__Housing__New.docx" target="_blank">Antisocial_Behaviour_Officer__Housing__New</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5764/Pay_Scheme_01_04_2025.pdf" target="_blank">Pay_Scheme_01_04_2025</a></li>
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Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
An exciting opportunity has arisen to join the housing team at Woking Borough Council.
We are seeking a motivated, flexible, and pro-active person to join our Housing Team.
The role will involve dealing with all aspects of anti social behaviour, tenancy fraud, harassment and hate crime and the subsequent understanding and implementation of legal actions following any investigations.
The ideal candidate will be passionate about service improvement, transformation and ideally have experience in developing and implementing new policies and procedures.
You will provide a high quality and customer focused service to the Council’s residents.
You will work collaboratively with housing colleagues, managers, contractors, partnering agencies and customers, ensuring that the service delivers its objectives and increases tenant satisfaction.
We would like to embed a tenant first culture at Woking Borough Council, and you will ensure that you are proactive with early intervention in ASB cases and signposting to support agencies we work with in the borough.
You will ensure appropriate actions are carried out in a timely, appropriate, and proportionate manner and communication with tenants is conducted in line with procedures and timescales within them.
You will be expected to oversee effective use of the housing management database, case files into the day-to-day workings of the team and case management.
Where necessary you will identify and pursue legal action such as Notice Of Seeking Possession, Possession Proceedings, Injunctions, attending court and acting as a witness where appropriate.
Ideally the successful candidate will have experience of working and managing ASB in the social housing sector with a good knowledge of up-to-date relevant legislation.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health, and leisure membership, plus many more excellent benefits.
This is a hybrid role, and the successful applicant will be required to work from the Civic offices based in Woking, Surrey a minimum of 3 days per week.&nbsp;&nbsp;
Please note that a driver's license and access to your own vehicle is essential for this role.
DBS Check
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement 
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Who to contact for informal discussion:
For an informal discussion about the role, please contact Gerri Summers, Resident Services Manager on 01483 743625
Closing Date:&nbsp; 6 July 2025 - 23.55pm
Interview dates are in person on 21 &amp; 23 &nbsp;July 2025.

Antisocial Behaviour Officer

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Housing Needs Review &amp; Improvement Manager &nbsp;(Job number: 3609) Salary: £48,969 Grade:&nbsp;Level 4 Zone 2 Location:&nbsp;5 Pancras Square, N1C 4AG Contract Type:&nbsp;Permanent &nbsp; Hours:&nbsp;36 per week,full time Closing Date:&nbsp;Monday 7^th July at 23:55 About Camden Camden is building a borough where everyone can thrive. We're home to radical social change, progressive values, and big ambitions and housing is at the heart of our mission. We’re working closely with our communities to ensure access to safe, secure, and sustainable homes for all. We’re looking for a committed and experienced professional to lead our statutory housing review function and help drive improvement across our housing services. The Role As the Housing Needs Review &amp; Improvement Manager you will lead Camden’s housing review service, overseeing statutory reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996. You will represent the Council in court, liaise with legal teams, and ensure decisions are legally robust and compliant. This is a strategic leadership role. You will manage and develop a team of review officers, champion service improvement, and shape policy in response to legal precedent and resident feedback. You will work closely with legal services, housing teams, elected members, and the ombudsman. You'll also lead on data analysis, training, and quality assurance, using insights to strengthen delivery across the housing service. About You You bring substantial experience in housing, homelessness, or legal services, with strong knowledge of Parts 6 and 7 of the Housing Act and related case law. You understand administrative law, safeguarding, and housing allocations. You have proven leadership experience, including managing staff, guiding performance, and improving service standards. You are confident representing the Council in legal proceedings, producing high quality written decisions, and training others on good practice. You are a collaborative, resident-focused professional with a passion for equity, inclusion, and better housing outcomes. To view the Job Profile, please CLICK HERE&nbsp; or copy and paste the below in to your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/documen…</a> What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp; &nbsp;&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity &nbsp;&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments &nbsp;&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neuro diverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

Housing Needs Improvement Manager

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We’re seeking Area Tenancy Managers to join Brent’s Housing Management Service and help us deliver our fantastic transformation agenda!
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An excellent offer….
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Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. &nbsp;
The Post
As an Area Tenancy Manager (Housing Officer), you’ll manage end-to-end tenancies for a patch of social tenants or licensees. You will provide varied support to Brent residents to help them live safely and comfortably in their homes, acting as the face of the landlord for your patch.
You'll have the opportunity to develop detailed knowledge across various areas of tenancy management, including voids, lettings, income and arrears, anti-social behaviour (ASB), and providing support based on an individual person’s needs. This role is an excellent career opportunity to develop varied skills, experience and knowledge across the social housing sector.
With a consistent and smaller patch of properties, you’ll improve the quality and perception of the Housing Management Service. You’ll work with services across the Council to ensure vulnerable tenants have access to services they need, and Brent’s estates and homes are good quality, safe, and secure.
You will also uphold the guidelines set out by the Social Housing Regulation Act 2023, demonstrating a commitment to improving standards and ensuring the safety and quality of our social housing in compliance with this critical legislation.
The Person
We’re looking for resilient individuals who thrive in dynamic environments and are not afraid of hard work. You will have excellent customer service skills, empathy for people and a clear focus on tenant satisfaction and getting results.&nbsp; We promote values and expect our people to be motivated by improving the wellbeing of their tenants, and making positive contributions to their team and the service. &nbsp;
Knowledge of local authority statutory and support services related to housing, awareness of relevant housing legislation and welfare benefits, and excellent organisational and IT skills are essential. &nbsp; You’ll excel in this role if you are committed to making a difference, can work independently, and are eager to learn and develop your career.

31 Housing Jobs in Esher, UK