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Title: Tenancy Progression CoordinatorContract Type: Permanent, FT, 35 hoursSalary: Starting at £32,881 per annumReporting Office: London, StratfordPersona: Agile – 2 days working from home and 3 days to be worked from reporting office on a rota basisClosing Date: 12th October 2025Interview Dates: 23rd / 24th October 2025<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAIn/jVzbTDN3wlzfTwDs3YeYbOwLP/eZexgDm9mZczZeikt900t+t5j0avHLYekR4" target="_blank">Tenancy Progression Coordinator Role Profile.docx</a><a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAIn/jVzbTDN3wlzfTwDs3YeYbOwLP/eZexgDm9mZczZeikt900t+t5j0avHLYekR4" target="_blank"></a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Tenancy Progression Team at L&amp;Q:We are seeking a Tenancy Progression Coordinator to oversee the progression of London Living Rent, Intermediate Market Rent, and Rent to Buy properties. These schemes aim to provide affordable rental options and pathways to homeownership for residents. The ideal candidate will be responsible for ensuring smooth transitions and effective management of these rental schemes.In this new role at L&amp;Q we are looking for someone who is customer focused, self-motivated and has a keen interest in the London property market. If this sounds like you, we would love for you to apply!Your impact in the role:Reporting to the Tenancy Progression Manager, you will be part of a dedicated team supporting the customer journey for our tenants and will be responsible for:<ul><li>Managing customer databases and ensuring they are kept up to date</li><li>Taking customers details and qualifying their requirements</li><li>Dealing with incoming lettings enquiries via phone and email</li><li>Supporting customers through the tenancy referencing process</li><li>Ensuring compliance and regulatory requirements related to lettings are adhered to</li></ul>What you'll bring:<ul><li>Knowledge of the London UK Lettings market</li><li>Previous tenancy progression experience with ability to negotiate tenancy agreement terms</li><li>First class customer service skills</li><li>Exceptional verbal and written communication skills, with ability to collaborate and build stakeholder relationships</li><li>Strong administrative and organisational skills with keen attention to detail</li><li>Ability to work in a fast-paced target driven environment with a track record of meeting deadlines</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! #TJ





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London and Quadrant Housing Trust

Tenancy Progression Coordinator

<h4>Title: Roofing Maintenance Coordinator</h4>Contract Type: Fixed term contract 6 monthsSalary: £30,455 per annumGrade: 5Reporting Office: London, StratfordWorking Location: LondonPersona: Agile Worker 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: 8 to 4 or 9 to 5 Monday to FridayClosing Date: 9th October at 11pmInterview Dates: 14th October<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAIgglZNTjS3JE4puwtwftTLdhIJGJk7MUkv0S1hyxfCcDkinKFRbHik8Zbv9ixLtE" target="_blank">Roofing Coordinator Role Profile.docx</a> Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Roofing Team at L&amp;Q:We are looking for someone on a fixed term basis to join our Roofing team to coordinate our service.You will be part of a team of Maintenance Coordinators working closely with the Roofers, contractors and other areas of Maintenance Services supporting the Operations Support Team Leader.You will be responsible for the back-office administration supporting the Direct Maintenance service delivery in this essential support function. This is an opportunity to work alongside a highly motivated team in a role delivering professional and great customer service on a daily basis. Approaching tasks with determination to get a positive outcome for our residents. You will be part of a sizeable team, and will contribute actively to a positive working environment, following organisational values (People, Impact, Inclusion, Passion and Responsibility) and Behavioural framework. If this sounds like you, we would love for you to apply!Your impact in the role:You will use a variety of systems to organise, plan and process data, providing relevant and current information for the Team. Accurate data entry and reporting will also be crucial to the role. Daily Task will include: reviewing outstanding work orders to confirm their status.Supporting roofing team with administrative tasks such as completing S20 and latent defect referrals, liaising with scaffold contractor and checking warranties. along with adhoc planning as and when required. Reviewing d365 cases for working at heights team, taking ownership for resolution within SLA and providing updates on complaints to complaint owners when required.What you'll bring:Good knowledge of Microsoft packages including D365 To be organised and have a strong administration skillsDemonstrate excellent written and verbal communicationKnowledge and experience within a similar role but not essentialAbility to deliver excellent Customer Service Be able to work independently and strive to deliver the service, bring ideas and efficiencies to the tasksIf you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Roofing Coordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6782/Complaints__Officer__Housing__PO3_JD__2_.pdf" target="_blank">Complaints__Officer__Housing__PO3_JD__2_</a></li>
</ul>

Please apply online via the link provided.



Hackney is a well performing inner London borough and while we work to deliver high quality services, we don’t always get it right and our residents and service users need to have their concerns heard so that things can be resolved and put right. That is where our complaints process comes in.
Whilst our services work to resolve complaints at stage 1, this is not always achieved from the complainants perspective and they use their right to escalate their concerns to stage 2.
We are looking for someone to come and join our small, dedicated, busy team to investigate complaints escalated to stage 2 and help us resolve issues for our residents and service users. You can find out more about our approach to complaints using the following link&nbsp;<a href="https://hackney.gov.uk/feedback-and-complaints" target="_blank">https://hackney.gov.uk/feedback-and-complaints</a>
To be successful in this exciting role you will be highly motivated and above all want to deliver the very best levels of service. A good understanding of Council services and complaint/casework handling and investigation would be advantageous, but it's also important that you have the right skills and focus we are looking for and which are essential.
You will have excellent written and verbal communication skills and possess a desire to resolve issues for people. You will be confident and self driven and won't be afraid to challenge the way things are done and have difficult conversations with, for example, Heads of Service, to bring about the right outcomes for residents. Your focus will be on getting things done the right way.
So what’s good about this job? Well it provides the opportunity to make a difference to people’s lives, utilises problem solving skills, provides engagement with stakeholders, management and staff across all areas, means that no two days and no two cases are the same and is an ideal role in which to learn about how the Council operates.
The majority of complaints requiring investigation are currently related to Housing given that we are landlord of a large social housing stock, but we are looking for a Complaints Officer who with the right support and familiarisation will be able to investigate complaints across almost the entire range of our services including anything from Homelessness to Home Ownership, Parks to Parking, Customer Service to Community Safety, Cycling to Recycling.
To be a member of the team, you will have a passion for customer service and want to put things right and be able to deal with the investigation of complaints by providing an informative, empathetic and responsive service aimed at assisting people who are often in need of our help. This brings some challenges but also a massive opportunity for job satisfaction.
Although the job description for this position is quite broad, this role will see you working within the Chief Executive's Directorate of the Council where you will be solely responsible for undertaking stage 2 complaint investigations and associated tasks such as responding to the Housing or Local Government &amp; Social Care Ombudsman and fully utilising the Council's i:casework complaints management system.
So if this sounds like you and you can help us achieve excellent outcomes for customers, we'd love to hear from you.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;15 October&nbsp;2025 (22:59)
Interview and assessment date:&nbsp;29/30 October&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Complaints Officer (Housing)

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Head of M&amp;E and Compliance 
We are seeking an outstanding Head of M&amp;E and Compliance to join our team and drive excellence in all aspects of our social housing landlord compliance functions. Following the Council's Regulator of Social Housing's C1 rating, you will make a major contribution to ensuring the highest standards of service delivery and our continued drive to improve service delivery for the benefit of the Council's residents. 
Why Join Us? 
 
 - Be a Key Decision-Maker and part of a High Performing Team: Take charge of identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. 
 - Drive Service Improvements: Implement service improvement plans to enhance the quality of our housing portfolio, creating a lasting impact on our residents' lives. 
 
Desired Skills and Experience: 
 
 - Ability to engage, coach and motivate teams and set clear targets and expectations 
 - Demonstrable experience of leading and managing technical staff 
 - Experience of managing and controlling Mechanical and Electrical programmes and delivering successful outcomes 
 - A successful track record of achievement at managerial level in shaping and implementing positive change through good management and the use of performance and technical data 
 - Knowledge of relevant legislation and regulations pertaining to landlord compliance activities. 
 - Passion for driving excellence in performance and delivering outstanding results. 
 
Key Relationships: In this role, you will collaborate with senior-level consultants, contractors, council officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery. 
Contact Details - 
If you would like to know more about the role, please contact Andrew Cotton on <a href="mailto:andrew.cotton@enfield.gov.uk" target="_blank">andrew.cotton@enfield.gov.uk</a> for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Elizabeth Loizou at <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> or at 020 8132 1615. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Head of M&E and Compliance

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<h3>Introduction</h3>Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that people will want to live in a Gateway home and people will want to work at Gateway. You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. <h3>Our values</h3>Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.<h3>The role</h3>We are looking for a Compliance Manager to ensure that Gateway Housing meets its statutory landlord compliance obligations in all areas including gas safety, water safety, asbestos, electrical safety, fire safety and lift/LOLER requirements. You will administer the delivery of a high-quality responsive service that ensures all M&amp;E services, systems and installations comply fully with all statutory and regulatory requirements and Accepted Codes of Practice<h3>Accountabilities</h3>Your accountabilities will include but not limited to:<ul>
<li>Monitor and plan servicing programmes and plans of work relating to statutory health and safety compliance and ensure they are delivered on time and to the required standards ensuring that all necessary certification is always in place</li>
<li>Manage and monitor relevant contractors to ensure delivery against specifications, to budget, and to lead on all reconciliation activities to ensure data accuracy</li>
<li>Responsible for verification of works completed and their quality. Oversee and or carry out a programme of post inspections to confirm identified works have been completed in line with suppliers' contractual agreements</li>
<li>Develop and maintain a compliance framework across all areas of the organisation's operations</li>
<li>Keep updated on corporate, regulatory and legislative changes and advise management of the implications to the business</li>
</ul><ul><li>Contribute towards and support the review of Health, Safety and Wellbeing related Policies and Procedures</li></ul><ul><li>Assist in budgetary control by monitoring and reporting expenditure to services suppliers. Liaise with suppliers over future and variation costs to update forecasts and maintain accurate reporting. Reconcile contractor invoice accounts on a regular basis.</li></ul>Please refer to the attached job profile for more details. Key Skills, Knowledge and Experience: <ul>
<li>Senior management experience with extensive knowledge of Health and Safety expertise </li>
<li>Experience of collaborative senior leadership, leading groups of colleagues to monitor and develop services and deliver change</li>
<li>Holder of a Health and Safety qualification (IOSH, NEBOSH)</li>
<li>Strong knowledge of housing legislation and compliance requirements in the UK.</li>
<li>Proven experience in a compliance or risk management role</li>
<li>Analytical and logical skills with excellent problem solving</li>
<li>Strategic development, policy creation and delivery</li>
<li>Ability to demonstrate a comprehensive working understanding of Compliance, its practical enforcement and wide expertise across all aspects of property compliance </li>
</ul><h3>Salary and benefits</h3>Our benefits package includes:<ul>
<li>Annual Leave: starting at 28 days, plus Bank Holidays</li>
<li>Subsidised Health and Wellbeing Membership</li>
<li>Simply Health - help towards the costs of dentist, optician, and private medical appointments.</li>
<li>Employee Assistance Programme - including free legal, financial and counselling advice</li>
<li>Pension - up to 10% employer contribution</li>
</ul>If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.Please note only shortlisted candidates will be contacted.CLOSING DATE: 13 October 2025 INTERVIEWS: TBC Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Asset Management - Compliance Manager

Are you passionate about delivering exceptional service and expert advice to homeowners? Do you thrive in a dynamic environment where you can make a tangible impact on people’s lives? If so, we have an exciting opportunity for you to join our team as a Homeownership Compliance Specialist at Peabody! As a Homeownership Compliance Specialist, you will be at the forefront of providing essential homeowner products and services to our residents. You will deliver expert guidance on homeowner agreements, processes, and products, ensuring accuracy and compliance with best practices and relevant legislation. You will also play a key role in maintaining accurate records for leaseholders, shared owners, and freeholders, contributing to the smooth delivery of services. What You’ll Do:<ul><li>Provide clear, practical advice to residents on homeowner products and agreements.</li><li>Handle lease-related transactions – from subletting to re-mortgaging, with precision and care.</li><li>Manage Right to Buy, Right to Acquire, and other home purchase applications.</li><li>Support enforcement of lease terms, ensuring compliance and minimising risk.</li><li>Work closely with external partners to maintain Peabody’s reputation.</li><li>Be a good team player who can demonstrate working in a fast paced environment with the ability to manage a busy workload and effectively manage time.</li></ul>What You'll Need:<ul><li>Proven experience in delivering specialist homeowner services within a social housing context.</li><li>A track record of delivering excellent performance and customer service.</li></ul>Be part of a team that truly cares about residents.This is a hybrid role working a minimum of 2 days a week at the Westminster Bridge Road office.Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal</li><li>4 x salary life assurance</li><li>up to 10% pension contribution </li></ul>Please read before applying: If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>Interviews will be taking place on Teams the 20th and 22nd October 2025.We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. 





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Peabody

Homeownership Compliance Specialist

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Are you passionate about making a difference in communities? Do you have the skills and experience to lead on delivering excellent neighbourhood services?We are seeking a Senior Neighbourhoods Officer to join our dedicated team. This is an exciting opportunity for someone with excellent people skills, in-depth housing management knowledge, and proven experience in delivering high-quality housing.<ul>
<li>Full time - 35 hours per week</li>
<li>Permanent</li>
<li>Office Location: Croydon</li>
<li>Hybrid working (1-3 days onsite and in the office per week, dependant on business requirements)</li>
<li>Salary: £45,973.18 P.A.</li>
<li>Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working and more.</li>
<li>Interview dates: Wednesday 29 October 1&amp; Thursday 30 October 2025</li>
<li>Advert Closing date: Sunday 12 October 23:59</li>
</ul>Key Responsibilities:<ul>
<li>Lead on all aspects of tenancy and neighbourhood management, ensuring safe, welcoming and thriving communities.</li>
<li>Provide guidance and support to Neighbourhood Officers, sharing expertise and driving continuous improvement.</li>
<li>Manage complex tenancy cases, including anti-social behaviour, tenancy breaches, and safeguarding issues.</li>
<li>Work collaboratively with residents, colleagues, and partner agencies to achieve positive outcomes.</li>
<li>Ensure compliance with legislation, policy, and best practice in housing management.</li>
</ul>Essential Requirements:<ul>
<li>Right to Work in UK</li>
<li>Basic DBS check</li>
<li>Full UK driving license</li>
</ul>About You:<ul>
<li>Customer focused and able to understand our diverse residents’ needs.&nbsp;</li>
<li>A proactive, solution-focused approach, with the ability to lead and inspire others.</li>
<li>Experience of working in social housing and a good understanding of Housing Law, dealing effectively with complex tenancy management issues and ASB.&nbsp;</li>
<li>Estate management experience.</li>
<li>Able to work collaboratively and deliver in a fast-paced and busy environment.&nbsp;</li>
</ul>If you are a confident and motivated housing professional with the passion and expertise to support our communities, we’d love to hear from you.About us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton &amp; Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales.If you’re interested, please apply via <a href="https://ccha.biz/about-us/working-for-us/" target="_blank">https://ccha.biz/about-us/working-for-us/&nbsp;</a>where the full job description can be found. Please apply for this role through the ccha website&nbsp;(detailed above)&nbsp;to complete an application to be considered.Please note, correspondence regarding your application form will come from either of the email addresses <a href="mailto:email@vacancyfiller.net" target="_blank">email@vacancyfiller.net</a> or <a href="mailto:HR@ccha.co.uk" target="_blank">HR@ccha.co.uk</a>. &nbsp;Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact&nbsp;<a href="mailto:hr@ccha.co.uk" target="_blank">hr@ccha.co.uk</a>Other roles you may have experience could include:Team Leader - Housing / Neighbourhoods / Tenancy / Estates

Senior Neighbourhoods Officer

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Salary: £42,221 - £47,940 Grade:&nbsp;Level 3 Zone 2 Location:&nbsp;Holmes Road, Camden Hours per week:&nbsp;36 Hours (Full Time) Contract Type:&nbsp;Permanent/ Full Time Closing date:&nbsp;Sunday 12^th October 2025 at 23:59 Flexible working options available – open to discussion Come and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you! About Camden At Camden, we’re building somewhere everyone can thrive. Our borough is one of the most vibrant and diverse places in the UK – and we’re working hard to make sure nobody gets left behind. We’re not just home to a fast-growing economy, we’re home to bold ideas, radical social change, and a spirit of innovation. Join us, and you’ll help shape a better future for everyone. The role We’re looking for a Senior Housing Repairs Co-ordinator to join our Housing Repairs Contact Centre. This is a key role where you’ll lead the day-to-day planning and scheduling of high-volume repair works – from the first customer call right through to completion. As well as handling complex cases and supporting residents, you’ll play a leadership role in mentoring and guiding colleagues, ensuring that service standards are consistently met and that residents receive a first-class experience. What you’ll do <ul> <li> Lead and coordinate scheduling and allocation of responsive repairs. </li> <li> Act as first point of contact for operatives and contractors, tracking progress in real time. </li> <li> Train, mentor, and support Housing Repairs Co-ordinators in the team. </li> <li> Handle high call volumes and complex customer enquiries with professionalism and care. </li> <li> Ensure accurate processing of repairs in line with Camden’s policies and statutory requirements. </li> <li> Monitor outstanding works, escalate delays, and drive completion within set timescales. </li> <li> Contribute to service improvements and support management in achieving team targets. </li> <li> Work closely with repairs supervisors to maximise operatives’ efficiency and customer satisfaction. </li> </ul> About you We’re looking for someone who combines strong service delivery skills with team leadership qualities. You’ll bring: <ul> <li> Experience working in a busy contact centre or scheduling environment. </li> <li> The ability to mentor, support, and guide colleagues. </li> <li> Excellent communication and problem-solving skills. </li> <li> Strong organisational skills and the ability to manage multiple priorities. </li> <li> Experience diagnosing repairs, booking appointments, and using repairs IT systems. </li> <li> A positive, resident-focused approach, even in challenging situations. </li> </ul> Working for Camden At Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be. Inclusion and Diversity We want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates. Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference. Accessibility and Adjustments We are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655. Apply To view the full Job Profile, please click (HERE). To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Camden Council

Senior Housing Repairs Coordinator

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Salary:&nbsp;£38,923 - £43,749&nbsp;&nbsp; Grade: Level 3 Zone 1 Location: Holmes Road, CamdenHours per week:&nbsp;36 Hours (Full Time)&nbsp; Contract Type: Permanent/ Full Time Closing date: Sunday 12^th October 2025 at 23:59Flexible working options available – open to discussionCome and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you!About CamdenAt Camden, we’re building somewhere everyone can thrive. Our borough is one of the most vibrant and diverse places in the UK – and we’re working hard to make sure nobody gets left behind. We’re not just home to a fast-growing economy, we’re home to radical social change, creativity, and innovation. Join us, and you’ll help decide a better future for everyone.The roleAs a Housing Repairs Co-ordinator, you’ll be at the heart of our Housing Repairs Contact Centre. You’ll manage all incoming and ongoing customer contact, planning and scheduling responsive repair works from start to finish.From booking appointments and allocating jobs to our trade staff, through to monitoring progress and ensuring works are completed, you’ll make sure our residents get a first-class service every time. You’ll be the first point of contact for trades staff and contractors, keeping everything on track in real time.This is a busy and rewarding role where no two days are the same – and where your work directly improves the day-to-day lives of our residents.What you’ll do<ul>
<li>Take ownership of customer enquiries, diagnosing and logging repairs accurately.</li>
<li>Book and schedule repair works, allocating the right jobs to the right operatives.</li>
<li>Keep residents updated and ensure a smooth journey from first call to completion.</li>
<li>Monitor outstanding repairs and make sure they’re completed on time.</li>
<li>Work closely with supervisors and colleagues to maximise efficiency and customer satisfaction.</li>
<li>Contribute to team targets and service improvements.</li>
<li>Handle high call volumes with professionalism, patience, and care.</li>
</ul>About youWe’re looking for someone who:<ul>
<li>Has experience in a busy contact centre or scheduling role.</li>
<li>Is confident handling high call volumes while providing excellent customer care.</li>
<li>Can diagnose and raise repairs accurately using IT systems.</li>
<li>Works well under pressure and thrives in a fast-paced environment.</li>
<li>Enjoys working with others to solve problems and improve services.</li>
<li>Communicates clearly and warmly with residents, colleagues, and contractors.</li>
<li>Is flexible and able to work to shift patterns when needed.</li>
</ul>Working for CamdenAt Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be.Inclusion and DiversityWe want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates.Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference.Accessibility and AdjustmentsWe are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655.ApplyTo view the full Job Profile, please click (HERE).To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Housing Repairs Co-ordinator

Title: Neighbourhood Housing Lead – South East London and KentContract Type: FTC until October 2026, Part Time, 24 hours per week.Salary: £24,653 per annum to £27,017 per annum (London weighted salary) dependant on experience, plus ECU allowance* (NB. This salary is pro rata FTE is £35,951 – £39,531)Grade: 7Reporting Office: London, StratfordWorking Location: South East London and KentPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: Monday – Wednesday 09:00 - 17:00Closing Date: 9th October 2025 – 23:00Interview Dates: On a date to be confirmed.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALSLdvW8hCjSUeDIcttSRZgO3RkIBDPkYUpfpGH8q2qP3HWpII3MeaixJ2ymwZ3P8HRhSmnYMFuUGm3ouKi4Hkx" target="_blank">Role Profile - Neighbourhood Housing Lead.docx</a>Join our South East and Kent neighbourhood Team at L&amp;Q:Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player.If this sounds like you, we would love for you to apply!Your impact in the role:As the Neighbourhood Housing Lead, you’ll be responsible for the following:• Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.• You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.What you'll bring:• You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.• You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.• You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.• You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.• Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.• Have demonstrable experience in a similar role.• Have a valid license and access to a car for work use.Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and departmentAbout L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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Neighbourhood Housing Lead - South East & Kent - Part Time - FTC - 7126

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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Home Ownership Team Manager - FTC until March 2026 -£61,663 pro rata per annum
Origin – Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Home Ownership Team Manager
We’re looking for a committed and motivated person to be responsible for leading and taking overall responsibility for the delivery of a high standard of customer service across the Home Ownership Team, ensuring the delivery of specialised &amp; efficient service to our homeowner customers.
What you’ll do
You will
· Lead the operational performance of the Home Ownership Team with responsibility for the overall effectiveness of our customer service offer
· Be responsible for the management of all homeowner properties, ensuring that our neighbourhoods, properties and specialised homeownership services are managed efficiently, exceeding operational performance (KPIs).
· Have overall responsibility for ensuring compliance to all legislation, regulation and contractual obligations relating to homeowners, including compliance with Fire Risk Actions, PEEPS etc.
· Provide effective financial management of delegated budgets supporting the Head of Housing in budget setting, forecasting and monitoring and delivering value for money, including setting the annual service charges for Managing Agent schemes.
· Be a key player on all new build developments, working closely with colleagues in Development &amp; Sales, ensuring the Home Ownership Team are engaged in the development process from day one.
What you’ll need
We’re looking for someone who has:
· Extensive experience of having managed homeownership services and have expert knowledge of relevant legislation, law and good practice.
· Enthusiasm for identifying and embracing new ways of working and good practice
· Ability to use own initiative and judgement, in a high-pressured environment.
· Capable of delivering results to a high standard and within tight deadlines
Our Values
Our core values are at the heart of how we work
- Take the lead
- Create energy
- Build trust
- Be generous
- Stay grounded
- Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
· Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
· A generous 25-day pro rata per annum holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
· Competitive salary of £61,663 pro rata per annum
· 2 additional ‘giving something back’ volunteer days
· A pension scheme with contributions up to 8% of your salary
· Family leave, compassionate leave and enhanced maternity pay
· Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
· Interest free loans to help spread the cost of a season ticket or another big purchase
· Annual staff conference, team away days and annual team meal allowance
· Access to Perk Box for fantastic savings on everyday purchases and much more
· Free employee assistance programme
· Opportunities to join staff network groups
· Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Job Title outlined above.
Closing date for applications: 5 October 2025

Origin Housing

Home Ownership Team Manager - FTC until March 2026 - Salary £61,663 pro rata per annum

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Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/working-council" target="_blank">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a>
About The Role
This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health, and social care agendas. With new dynamic leadership at its helm, the Housing Directorate is pursuing a mandate to be the best local housing authority that delivers for its residents.
If you want to be a part of our new progressive leadership team, this is a unique opportunity for you as well as us, because we are interested in what you can bring to help us improve and develop our services for our customers. You will need to be energetic, enthusiastic and ready for a new and exciting challenge where every day is different. You will have relevant work-based experience, have a track record of putting service users at the heart of service delivery and want to continue to learn and develop your knowledge and skills.
About The Team You’ll Be Working In
<ol>
<li>You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.</li>
<li>You are a dynamic leader driving continuous improvement to a first class, modern and flexible prevention focussed service to a wide range of residents.</li>
<li>You have extensive experience and consistent achievement at a senior management level in an organisation of comparable scope and complexity, working to continuously improve services for vulnerable people.</li>
<li>You are experienced in leading, motivating and managing services with multi-disciplinary teams to achieve consistently high standards and deliver strategic objectives, policies and value for money services through effective service planning.</li>
<li>Your excellent interpersonal skills will mean that you are able to be supportive and motivating as you lead and inspire, empowering your teams and colleagues whilst being clear and firm about performance and service delivery.</li>
<li>You are an expert communicator who has extensive experience of developing excellent relationships with key partners. You take personal responsibility to obtain and maintain trust of a wide range of stakeholders, including residents, internal departments, external agencies, government departments.</li>
<li>You are a critical thinker with innovative and creative problem solving skills that achieve the strategic objectives of the council, while managing and minimising risk across the service and effectively implement a preventative ethos in the areas of housing, health and social care.</li>
<li>You have high personal integrity with a respect for the dignity and confidentiality of others. You will be committed to equal opportunities and understanding how the service needs to adapt to improve accessibility.</li>
<li>You are self-motivated, highly organised and analytical with an attention to detail, able to review budgets, data and identify trends and make appropriate decisions.</li>
<li>It is desirable that you have a degree or equivalent qualifications. You have demonstrable work experience and can evidence continual professional development.</li>
<li>You can travel independently around the Borough to meet other professionals in community settings.</li>
</ol>
If the points below resonate with you, we’d love you to put in an application:
<ol>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional with an excellent grasp of housing legislation?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
<li>Are you a visible leader adept at managing high volumes of work involving vulnerable residents.</li>
<li>Basic DBS check required.</li>
</ol>
When Interviews Will Be Held And Who to Contact
The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Jonathan.Joseph@hounslow.gov.uk" target="_blank">Jonathan.Joseph@hounslow.gov.uk</a>
Interviews for this job will be held in October 2025.

London Borough of Hounslow

Head of Housing Solutions Independence and Rough Sleeping

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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Origin –&nbsp;Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods. 
The role – Retirement Housing Scheme Manager&nbsp;
You'll manage our retirement housing scheme Mary Webster House in Camden. Mary Webster House has 14 flats and residents are over 65 years of age and are semi-independent. We're looking for someone who truly cares about, and has deep knowledge of issues affecting vulnerable people and the elderly. Regular Social activities include coffee mornings.
As Scheme Manager you will be a committed and motivated person to work closely with and support The Retirement Housing Manager in delivering a high-quality Retirement Housing service to our organisation.
This post is predominantly lone working however you will be working as part of a wider team of Scheme Managerproviding a high-quality housing service to older people in the Chelmsford, Barnet, Finchley , Camden and Hertfordshire areas. This is a rewarding and exciting position, responsible for building relationships and trust internally within your Origin team and Residents.&nbsp;
This is a part-time role&nbsp;working&nbsp;25 hours a week Monday to Friday&nbsp;
What you’ll do
&nbsp;You will
<ul>
<li>Act as main point of contact for Residents and their families.</li>
<li>Write and review reports and complete risk assessments</li>
<li>Respond to emergency situations received via the Warden Call system during daytime hours</li>
<li>Ensure all Health &amp; Safety policies and procedures are maintained within the service including the prompt reporting and follow up of communal repairs</li>
<li>Carry out regular Scheme and estate inspections including regular fire alarm tests and fire Safety inspections&nbsp; &nbsp;</li>
</ul>
Skills and experience we'd like you to have
We’re looking for someone who:&nbsp;
<ul>
<li>is experienced in working with vulnerable adults in a semi-independent housing service, as well as have a strong understanding of the needs of Older People.</li>
<li>possesses a sound knowledge of welfare benefits and health and safety procedures for this type of service and is confident in supporting residents with benefit applications and queries, including making referrals for additional welfare advice and support.</li>
<li>is a practical thinker and doer, able to plan and prioritise work, and adapt to change when necessary so you must be able to priorities your work and meet firm deadlines.</li>
<li>Has experience of working in a customer focused environment, preferably in the housing sector</li>
<li>Has the ability to communicate with a wide range of people across different cultures.</li>
<li>is confident in supporting residents with benefit applications and queries, including making referrals for additional welfare advice and support.</li>
<li>has the ability to plan, prioritise and deliver work to targets/deadlines</li>
<li>is a confident communicator across all channels with good written and verbal communication skills and good IT skills</li>
</ul>
&nbsp;Our Values
&nbsp;Our&nbsp;core values&nbsp;are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.&nbsp;
Our benefits to you
<ul>
<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>Competitive salary of £28,079 per annum&nbsp;pro rata for part time hours</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions from 4% - 8%&nbsp;of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job requirements for Scheme Manager.
Closing date for applications: Tuesday 7 October 2025
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Part Time Retirement Housing Scheme Manager  - Permanent - Based Camden - 25 hours per week

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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Origin – Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Home Ownership Manager
Reporting into the Home Ownership Team Manager, this role will manage our portfolio of Homeowners across London and Hertfordshire.
You will manage a number of Homeownership functions including, solicitors enquiries, lease extensions and section 20 consultations.
You will also be responsible for completing Estate Inspections and troubleshooting any issues that arise across your portfolio.
What you’ll do
<ul>
<li>You will manage a portfolio of properties across your patch and be responsible for all Homeownership functions. (Lease extensions, solicitors enquiries §ion 20 consultations)</li>
<li>Completing Estate Walkabouts on a quarterly basis with some of our residents</li>
<li>Managing Anti-social behaviour</li>
<li>Be the champion for the customer</li>
<li>Manage our third party relationships (Managing Agents)</li>
</ul>
What you’ll need
<ul>
<li>We’re looking for someone who has previous experience within a similar role</li>
<li>Solution focused with a can-do attitude</li>
<li>Ability to multitask and manage conflicting deadlines</li>
<li>Problem solves</li>
<li>Committed to providing a good service</li>
</ul>
Our Values
Our core values are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
<ul>
<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>
<li>Competitive salary of £39,238pa - £44,547pa</li>
<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions from 4% - 8%&nbsp;of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
 We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Home Ownership Manager outlined above.
Closing date for applications&nbsp; 23 October 2025
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Home Ownership Manager x 2. Fixed Term Contracts to March 2026

<ul></ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Origin –&nbsp;Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods. 
The role – Retirement Housing Scheme Manager - Ashton Court, Camden - Full time permanent role&nbsp;&nbsp;
You'll manage our retirement housing scheme Ashton Court&nbsp;in Camden. It has 24 flats and residents are over 55 years of age and are semi-independent. We're looking for someone who truly cares about, and has deep knowledge of, issues affecting vulnerable people and the elderly. Regular Social activities include coffee mornings.
As Scheme Manager you will be a committed and motivated person to work closely with and support The Retirement Housing Manager in delivering a high-quality Retirement Housing service to our organisation.
This post is predominantly lone working however you will be working as part of a wider team of Scheme Managerproviding a high-quality housing service to older people in the Chelmsford, Barnet, Finchley , Camden and Hertfordshire areas. This is a rewarding and exciting position, responsible for building relationships and trust internally within your Origin team and Residents.&nbsp;
What you’ll do
&nbsp;You will
<ul>
<li>Act as main point of contact for Residents and their families.</li>
<li>Write and review reports and complete risk assessments</li>
<li>Respond to emergency situations received via the Warden Call system during daytime hours</li>
<li>Ensure all Health &amp; Safety policies and procedures are maintained within the service including the prompt reporting and follow up of communal repairs</li>
<li>Carry out regular Scheme and estate inspections including regular fire alarm tests and fire Safety inspections&nbsp; &nbsp;</li>
</ul>
Skills and experience we'd like you to have
We’re looking for someone who:&nbsp;
<ul>
<li>is experienced in working with vulnerable adults in a semi-independent housing service, as well as have a strong understanding of the needs of Older People.</li>
<li>possesses a sound knowledge of welfare benefits and health and safety procedures for this type of service and is confident in supporting residents with benefit applications and queries, including making referrals for additional welfare advice and support.</li>
<li>is a practical thinker and doer, able to plan and prioritise work, and adapt to change when necessary so you must be able to priorities your work and meet firm deadlines.</li>
<li>Has experience of working in a customer focused environment, preferably in the housing sector</li>
<li>Has the ability to communicate with a wide range of people across different cultures.</li>
<li>is confident in supporting residents with benefit applications and queries, including making referrals for additional welfare advice and support.</li>
<li>has the ability to plan, prioritise and deliver work to targets/deadlines</li>
<li>is a confident communicator across all channels with good written and verbal communication skills and good IT skills</li>
</ul>
&nbsp;Our Values
&nbsp;Our&nbsp;core values&nbsp;are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.&nbsp;
Our benefits to you
<ul>
<li>A generous 25-day holiday allowance pro rata per annum plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>Competitive salary of £28,079 per annum.</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions from 4% - 8%&nbsp;of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role. 
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job requirements for Scheme Manager.
Closing date for applications: 7 October 2025
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Retirement Scheme Manager - Based Camden- 37 hrs per week - Permanent

<ul></ul>





Salary: £50,537 - £57,583 Grade:&nbsp;Level 4, Zone 2 Location:&nbsp;Holmes Road Depot, NW5 3AP Contract Type:&nbsp;Permanent&nbsp; Hours:&nbsp;Full Time (36 hours) Closing Date:&nbsp;Wednesday 8^th&nbsp;October at 23:59 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all. How You’ll Be Involved&nbsp; As a Legal Disrepair&nbsp;Works Manager reporting directly to the Disrepair Manager, you’ll play a pivotal role in ensuring our Legal Disrepair cases&nbsp;are delivered to the highest standards. You’ll bring strong surveying expertise and a proven ability to balance technical knowledge with excellent interpersonal skills. Whether working independently or as part of a team, you’ll be trusted to oversee the full lifecycle of planned repairs—making sure every project meets our quality benchmarks and compliance requirements. Your day-to-day will involve working off Scott Schedules&nbsp;and have close collaboration with contractors and Legal staff, from scoping works on-site to conducting thorough inspections before, during, and after repairs. You’ll be the driving force behind quality assurance, proactively identifying and resolving any issues to keep projects on track and within agreed timescales. With a keen eye for detail, you’ll also manage authorisations for payments and expenditure, always upholding our commitment to health and safety throughout every stage of the process. You will be required to update a tracker of all your cases on a regular basis and record any issues preventing works from being carried out and highlight any delays This is an opportunity to make a real impact ensuring our residents receive the best possible service, and that every repair reflects our dedication to excellence. This post is exempt from the Rehabilitation of Offenders Act and will require an Basic DBS.&nbsp; All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. You’ll bring a blend of excellent technical knowledge and strong interpersonal skills, with the confidence to work both independently and as part of a team. Your background includes extensive experience supervising contractors within social housing, and you’re comfortable operating in high-volume maintenance or void environments. You have a proven ability to produce clear, precise technical reports for a range of audiences, and you keep your understanding of health and safety responsibilities up to date—ideally holding an IOSH Managing Safely qualification. Familiarity with employment law, as well as policies and systems such as health and safety and quality assurance, is important. You’re adept at managing scopes, conducting health and safety checks, and overseeing handovers, while also using data systems to check quotes, approve variations, and track work progress. Your planning and organisational skills are strong, and you’re confident using IT systems, particularly Excel and Microsoft Office. A full UK driving licence is essential for this role. How To Apply To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.&nbsp; To view the Job Profile, please click HERE or copy and paste the below URL into your browser: What We Offer At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know&nbsp;that a work life balance is extremely&nbsp;important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;<a href="https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp</a>; Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG, Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Disrepair Works Manager

<ul></ul>





Are you passionate about making a difference in the community? Join our dynamic Housing Advisory Service team as a Housing Caseworker. You will play a crucial role in providing support, guidance, and advice to households seeking assistance. This role involves working across different locations to meet the needs of the service. 
Key Responsibilities: 
 
 - Deliver high-quality housing options, advice, and homeless prevention casework in line with the Housing Act 1996 (as amended). 
 - Support households through applications under Part VII of the Housing Act 1996, including attending court to assist with possession proceedings. 
 - Make informed decisions in line with statutory duties and provide support under Section 17 of the Children Act 1989 when necessary. 
 - Conduct home visits to confirm homelessness, inspect housing conditions, and verify household circumstances. 
 - Liaise with Property and Procurement to secure accommodation and recommend access to other accommodation schemes. 
 - Interpret and explain complex legal matters to tenants, landlords, and other interested parties. 
 - Provide advocacy for applicants in court and support around claiming benefits. 
 
What We’re Looking For: 
 
 - Experience in handling homelessness applications and making decisions in accordance with the Housing Act 1996. 
 - Strong case management skills with the ability to plan, prioritise, and communicate effectively with customers. 
 - Excellent interpersonal skills to handle complex enquiries and complaints tactfully. 
 - Ability to work both independently and as part of a team. 
 - Proficiency in using IT databases to manage information effectively. 
 
Why Join Us? 
 
 - Be part of a team dedicated to preventing homelessness and improving housing conditions. 
 - Work collaboratively with various departments and external agencies. 
 - Opportunity to make a real impact in the community. 
 - Supportive work environment with opportunities for professional development 
 
Contact details: 
If you would like to know more about the role, please contact <a href="mailto:Violet.Mukungu@Enfield.gov.uk" target="_blank">Violet.Mukungu@Enfield.gov.uk</a> and <a href="mailto:Rebecca.Porthouse@Enfield.gov.uk" target="_blank">Rebecca.Porthouse@Enfield.gov.uk</a> for an informal discussion. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

Housing Caseworker

<ul></ul>





Job Title: Regeneration Project Officer (Housing Management) Directorate: Housing Services Service/Section: Housing Operations &amp; Estate Services / Resident Services Grade 6 £39,276 - £42,771 Contract: Permanent full time. About Us The London Borough of Havering is a vibrant and diverse borough in East London, known for its strong sense of community, excellent transport links, and a blend of urban and green spaces. Havering is committed to delivering high-quality services to its residents and is at the forefront of regeneration and community development across the borough. About Resident Services Resident Services is at the heart of Havering’s commitment to its communities. Our function is to provide a comprehensive range of housing management and estate services, supporting residents through every stage of their tenancy. We champion safe, sustainable, and thriving neighbourhoods, working closely with residents, local councillors, and partner agencies to ensure everyone has access to the support and services they need. &nbsp; About the Job As a Regeneration Project Officer, you will be the lead officer for all housing management activities on regeneration sites. You will coordinate estate activities during consultation, decant, and development phases, support local hubs, and deliver high-quality tenancy and leasehold management services. You’ll play a key role in engaging with residents and stakeholders, ensuring their needs are met throughout the regeneration process. Why Join Us? Make a Real Difference: Be at the forefront of major regeneration projects, directly improving the lives of residents and shaping the future of Havering’s communities. Collaborative Environment: Work alongside passionate colleagues, local councillors, and partner agencies in a supportive and inclusive team. Professional Development: Access to ongoing training, career progression opportunities, and the chance to develop your skills in a dynamic service area. Flexible Working: Occasional work outside normal office hours and the ability to work across different sites in the borough. Commitment to Wellbeing: We support our staff with a strong focus on wellbeing, safeguarding, and work-life balance. Equality and Diversity: Havering is committed to equality of opportunity and welcomes applicants from all backgrounds. About You Experience in social housing, care, or public sector housing management. Strong relationship management skills with residents, elected members, and partner agencies. Ability to manage complex casework and deliver high standards of customer service. Contract monitoring and commissioning experience. A full driving licence and access to a vehicle for work Please view Job Profile&nbsp;here For an informal discussion about the post, please contact : <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a>&nbsp;or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is &nbsp;8/10/25 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Regeneration Project Officer

<ul></ul>





This is a fantastic opportunity to join a the Service Development Team within the Housing &amp; Regeneration Service, with a focus on making significant change to improve Council Housing services. 
The Feedback, learning and Insight Officer will champion the voice of the customer by capturing all sources of resident feedback across a variety of settings from satisfaction surveys, focus groups, complaints and compliments ensuring that analysis drives actions to support continuous learning and improving 
Key Accountabilities: 
The successful applicant will be expected to: 
 
 - To maintain a clear understanding of the objectives, direction and development of the service area to meet changing needs, with particular emphasis on customer relations, continuous service improvement and ensuring that a positive image of the Council is portrayed at all times. 
 - To contribute towards the development of a culture within the service, which is customer focussed, committed to ensuring value for money and to provide a high standard of customer service, health and safety and the Council’s core values. 
 - Work with the Customer Experience Service to support the implementation, embedding and continuous improvement in the use of the Council’s corporate systems, ensuring a single view of the customer is understood across Council Housing and this is turned into meaningful intelligence and data which is shared and utilised to inform future strategy, planning and service improvement activity. 
 
Contact Details - 
If you would like to know more about the role, please contact Will Solly via <a href="mailto:Will.Solly@enfield.gov.uk" target="_blank">Will.Solly@enfield.gov.uk</a> for an informal discussion 
If you have any difficulties accessing this information, please contact Elizabeth Loizou at <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> or at 0208 132 1615 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

Feedback, Learning and Insight Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6046/Role_Profile_-_Bookings_Cancellations_and_TA_Tracking_Officer.pdf" target="_blank">Role_Profile_-_Bookings_Cancellations_and_TA_Tracking_Officer</a></li>
</ul>

Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough.
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
<ol>
<li>If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers.</li>
<li>This role is to book-in, and cancel, and track applicants placed in emergency and temporary accommodation to ensure compliance with relevant legislation and guidance.</li>
<li>You will provide high standards of face-to-face customer services to homeless residents approaching the Housing Service in person at Hounslow House, ensuring that they are suitable placed into emergency accommodation.</li>
<li>You will maintain accurate records to maximise use of available accommodation, transferring households to more suitable accommodation as required and assist with the collection of income by tracking rent accounts and Housing Benefit claims.</li>
<li>You will help resolve issues where applicants may no longer be residing in their accommodation. You assist with emergency and temporary accommodation placements, liaising with external providers. You proactively prevent and resolve crisis and work collaboratively to resolve wide ranging issues associated with emergency accommodation.</li>
</ol>
Essential for the Role
Standard DBS check is required for the role.
The key information you need about the role should be in the Role profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Paul.Nally@hounslow.gov.uk" target="_blank">Paul.Nally@hounslow.gov.uk</a>
Interviews for this job will be held during October 2025.
Closing date – 07/10/2025

Booking, Cancellations and TA Tracking Officer

Title: DeliveryProgramme Lead - SouthContract Type: 2xPermanent, Full Time, 35 per weekSalary: £47,135 - £52,008 perannum dependant on experience. Plus Essential Car Reporting Office: London, Stratford Working Location: South/Thames London Persona: Agile Worker: 20% -40% of contractual hours to be worked from reporting Office/workinglocation (hybrid working). Office, siteand home working. Site attendance 4 daysa week.Closing Date: 9th October 2025 at 11pm<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAv9fYysif1ohNH8ro8kLcBTJOMmkrMHqDi0doPXVgsU0WN8NuXb4Rb1TEpuyfxrEs" target="_blank">Role Profile - Delivery Programme Lead.docx</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>… Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Major Works Delivery Team at L&amp;Q:The Major Works Delivery team are looking for an experienced Delivery Programme Lead with experience in Project Management of large, planned works to include but not limited to Kitchen/Bathrooms renewal, External works, Retrofit and complex projects. The role reports to the Partnership Manager. We are looking for someone to join our team to bolster their current wealth of experience and knowledge.If this sounds like you, we would love for you to apply!Your impact in the role:The Delivery Programme Lead will be responsible for the delivery and quality of designated large, planned programmes including Kitchen and Bathroom renewal, External windows and door programmes, roofing and retrofit works. Working with our partnered contractors to deliver excellent service and high-quality product. Ensuring that the L&amp;Q property assets are maintained in line with the allocated programmes. All projects are to be developed into an efficient de-risked solution to which our partners/contractors can deliver. Covering refurbishment, planned investment, mechanical and electrical works, and fire safety remediation. The role includes being the first point of contact for residents, partners and stakeholders.What you'll bring:The successful candidate must be able to demonstrate financial and commercial acumen, including risk management skills, financial reporting and presenting to internal stakeholders and demonstrate collaboration and influencing skills, with key stakeholders.It is essential that you are be able to demonstrate strong planning, organisational and administrative skills ensuring accurate and timely records while managing data effectively.Proficient in use of Microsoft Excel, able to compare spreadsheets, perform v-lookups, use basic pivot tables and formulae and produce simple reportsIt is essential to have knowledge of Microsoft Office suite. The candidate should be able to produce mail merges and presentations. The candidate must be able to collaborate and work as a team, be able to positively contribute when dealing with both internal and external stakeholders and have nurturing and empathic attributes.The ideal candidate will be able to work under pressure whilst recognising and acting on their own priorities as well as being able to support others when needed.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. <ul></ul>

Delivery Programme Lead - South - 7094

<ul></ul>





An exciting opportunity…&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.
The Post
We’re looking for passionate, resilient individuals to join our Initial Assessment Team, helping single people facing homelessness.&nbsp;&nbsp;
In this fast-paced and dynamic role, you will:&nbsp;
<ul>
<li>Be the first point of contact for households facing homelessness, assessing their circumstances and needs</li>
<li>Provide practical advice and sustainable housing solutions&nbsp;</li>
<li>Work collaboratively with partners to prevent and relieve homelessness&nbsp;</li>
</ul>
This is a front-line role where you will be expected to work primarily from our Turning Point office located in Harlesden, however you may be required at other locations.
Knowledge and experience of working in the homelessness sector is desirable but not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector.&nbsp;
The Person
What matters most is your&nbsp;drive, compassion, and ability to learn quickly.&nbsp;
If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.&nbsp;
What we’re looking for:&nbsp;
<ul>
<li>A strong interest in homelessness and housing issues&nbsp;</li>
<li>The ability to learn quickly—full training will be provided&nbsp;</li>
<li>A customer-focused mindset with excellent communication skills&nbsp;</li>
<li>Proactive problem-solving and resilience in a fast-moving environment&nbsp;</li>
<li>A collaborative team player who works well with others to achieve shared goals</li>
</ul>
Join us in making a difference—supporting people experiencing homelessness and shaping a career with purpose.
Take the first step toward a rewarding future and apply today!&nbsp;

Brent Council

This is Brent

Initial Assessment Officer

Job Description Organisation: London Borough of Waltham Forest Salary: PO5 £50,574 - £53,607 Market Supplement: A Market Supplement may be considered dependent on skills and experience. Contract Type: Permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 21/10/2025 Proposed Interview Date: TBC Reference: 1846 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We are currently seeking two dedicated Specialist Damp &amp; Mould Surveyors to join our dynamic and growing Housing Directorate. This is an exciting opportunity to play a key role in improving living conditions for our residents by tackling one of the most pressing issues in social housing. The successful candidates will bring expertise, attention to detail, and a passion for delivering high-quality service, contributing directly to our commitment to safe, healthy, and well-maintained homes. A Market Supplement may be considered dependent on skills and experience. This is a key role focused on improving the condition and safety of our housing stock while delivering a high-quality, resident-focused service. As a Specialist Damp &amp; Mould Surveyor, you will be responsible for assessing and resolving damp, mould, and associated maintenance issues across our housing portfolio. You will play a critical part in supporting our Repairs Partnering Team, ensuring that contractors, consultants, and partner agencies deliver repairs to the highest standards meeting all compliance, specification, scheduling, and budgetary requirements. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Damp%20and%20Mould%20Surveyor%20(1846)%20.pdf" target="_blank">&gt;&gt; Click here to download the role profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.&nbsp;</li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.&nbsp;</li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets.&nbsp;</li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly.&nbsp;&nbsp;</li> <li>Challenge customers’ practice and minimise risk, referring concerns to line manager.</li> <li>Conducting regular site visits and maintaining comprehensive digital records.</li> <li>Producing detailed reports and updating the asset management database.</li> <li>Taking a proactive approach to addressing disrepair cases, always putting residents at the centre of the service.</li> <li>Collaborating closely with our Building Safety Operations and Building Safety Compliance teams to ensure homes meet all safety regulations and compliance obligations.</li> <li>This is an exciting opportunity to make a tangible difference to the lives of our residents and to contribute to our ongoing commitment to safe, sustainable, and well-maintained homes.</li> </ul> Knowledge, Skills and Experience:&nbsp; <ul> <li>Experience of administering building contracts.&nbsp;</li> <li>Experience of administering partnering contracts.&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul> Indicative Qualifications and Requirements:&nbsp; <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing associatio</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory standard DBS check;&nbsp; Suitable driver’s license desired;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contactSharon-Leigh Gordon, Assistant Director of Housing Repairs &amp; Planned Works at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Damp & Mould Surveyor

Job Description “If you have previously applied for this position in the last 6 months, please do not apply again as we already have your application on file”. Organisation: London Borough of Waltham Forest Salary: PO6 £54,267 &nbsp;to £57,402&nbsp; Contract Type: Permanent, Full time Working hours per week: 36 Hours Application Deadline: 31/10/2025 Proposed Interview Date(s): To be confirmed &nbsp; About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Lead_Developer_PO6_1789.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;</a> About the role:&nbsp; London Borough of Waltham Forest is looking for a Lead Developer who has passion for improving digital systems and processes. Over the last two years, our Housing Service digital transformation programme has brought in a number of exciting new developments that are enhancing the way our teams work and how residents access our services. &nbsp; As our Lead Developer, you will be a manager in a small team with a significant impact in shaping the future of digital housing services. As part of the Housing Systems Team, you’ll work across a range of departments and services, collaborating with colleagues and partners to design and deliver efficient solutions. Your work will directly influence how we serve our residents, improving both internal processes and customer experience. This is a unique opportunity to see the results of your work making a difference in the real world, as you take ownership of complex projects that deliver meaningful, lasting impact. This role requires advanced knowledge of housing management systems such as NEC Housing, NEC Document Management system, MRI Jigsaw along with strong skills in SQL. You’ll be responsible for translating complex business processes into technical deliverables, managing multiple projects and guiding teams to deliver high quality services that support housing operations and tenant experience improvements. You’ll work within a policy and regulatory framework, applying best practices in system development while exercising professional judgement on sensitive data and stakeholder needs (internal and external). The role involves planning and coordinating your own work and that of others, offering specialist advice and developing solutions to monitor and improve performance across high profile statutory services. You’ll be expected to manage competing prioritise, provide accurate project estimates and ensure quality assurance through testing and validation of system development. This position requires excellent communication and interpersonal skills, with the ability to explain technical concepts in non-technical language and influence a wide range of stakeholders. You’ll be accountable for the secure use of sensitive data, resources and expected to use creativity and initiative to solve complex issues in a dynamic and sometimes unpredictable environment. Your ability to work independently, think strategically, and deliver results under pressure will be key to your success in this role.&nbsp; Key Responsibilities:&nbsp; <ul> <li>Lead on design, development and implementation of changes to the housing management and related systems.</li> <li>Develop new processes, procedures and modules in the housing management systems ensuring they are well documented.</li> <li>Lead on critical annual tasks such as Rents Year End, Service Charges Estimates and Actuals, as well as annual system upgrades.</li> <li>Have a working knowledge of different housing services that are &nbsp;provided by a local authority.&nbsp;</li> </ul> Qualifications and Requirements:&nbsp; <ul> <li>Hold a degree or equivalent or vocational qualification in relevant subject or area.</li> <li>Have expert knowledge and experience of housing management systems including but not limited to NEC Housing, NEC document management and MRI Jigsaw.</li> <li>Experience of using database structure query language (SQL).</li> <li>An excellent understanding of API development, documentation and best practices.&nbsp;</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Moynul Hoque at <a href="mailto:Moynul.Hoque@walthamforest.gov.uk" target="_blank">Moynul.Hoque@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

Lead Developer

Job Description Organisation: London Borough of Waltham Forest Salary: £ 52,194 - £ 55,323 (PO5) Contract Type:&nbsp;Full-time, Permanent. Working hours per week:&nbsp;36 Working style:&nbsp;Hybrid – Working 3-4 days on-site, 1 day work from home. Application Deadline:&nbsp;21/10/202 Reference: 1461 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. About the role:&nbsp; We are currently hiring for two Disrepair Surveyors to join our thriving Housing service. The role is responsible for assessing and addressing disrepair maintenance issues across LBWF's portfolio and supporting the Repairs Partnering team to ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost. You will keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated. The position is committed to delivering a resident-focused approach when dealing with disrepair cases. Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/Role%20Profile%20-%20%20Disrepair%20Surveyor%20PO5.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;</a>&nbsp; Key Responsibilities:&nbsp; <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.&nbsp;</li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.&nbsp;</li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets.&nbsp;</li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly.&nbsp;&nbsp;</li> <li>Challenge customers’ practice and minimise risk, referring concerns to line manager.</li> </ul> Knowledge, Skills and Experience <ul> <li>Experience of administering building contracts.&nbsp;</li> <li>Experience of administering partnering contracts.&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul> Indicative Qualifications and Requirements:&nbsp; <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing association</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks. As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. &nbsp;For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon, AD Housing Repairs and Planned Works at <a href="mailto:sharon-leigh.gordon@walthamforest.gov.uk" target="_blank">sharon-leigh.gordon@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

50 Housing Jobs in Greater London