{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1749851089932,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"7422a264-95d6-430f-8a6b-bbfacef0e8d8","title":"Homeownership Officer","employer":"Wandle Housing Association","department":"","location":"Southwark","locationType":2,"description":"<p><strong>Join Our Team as a Home Ownership Officer!</strong></p>\n<p>Are you passionate about outstanding customer service and eager for a dynamic role with growth opportunities? We’re looking for an experienced professional to manage our homeowner portfolio across Southeast London.</p>\n<p><strong>What You’ll Do:</strong></p>\n<ul>\n<li>\n<p><strong>Own Your Area:</strong> Manage a patch of homeowner accounts while delivering exceptional service.</p>\n</li>\n<li>\n<p><strong>Get the Paperwork Right:</strong> Issue clear, compliant S20 notices.</p>\n</li>\n<li>\n<p><strong>Handle Enquiries:</strong> Manage service charges, major works, solicitor queries, lease extensions, alterations, Right to Buy/Right to Acquire, and more.</p>\n</li>\n<li>\n<p><strong>Be the Customer Champion:</strong> Use your deep knowledge of statutory consultation and legislation to support and advise homeowners.</p>\n</li>\n<li>\n<p><strong>Coordinate & Collaborate:</strong> Manage third-party relationships with managing agents effectively.</p>\n</li>\n</ul>\n<p><strong>What We’re Looking For:</strong></p>\n<ul>\n<li>\n<p><strong>Experience:</strong> Minimum 3 years in a customer-facing leasehold or social housing role.</p>\n</li>\n<li>\n<p><strong>Expertise:</strong> Strong customer care skills (face-to-face, phone, and written) and a solid grasp of leases, service charges, and relevant legislation.</p>\n</li>\n<li>\n<p><strong>Mindset:</strong> A proactive, solution-focused professional with a ‘Can Do’ attitude who thrives under changing priorities and tight deadlines.</p>\n</li>\n<li>\n<p><strong>Independence & Teamwork:</strong> Able to take initiative while also collaborating seamlessly within a diverse team.</p>\n</li>\n</ul>\n<p>Bring your expertise and energy to a role that truly makes a difference. If you’re ready to take on challenges and excel, we want to hear from you!</p>\n<p>For more detailed information, see the Job Description attached. </p>\n<p>Please apply with your CV and supporting statement outlining why you should be our next Homeownership Officer. </p>\n<p><strong>Closing date:</strong> 16 June 2025 at 11:59pm<br><strong>Shortlisting:</strong> 17 June 2025<br><strong>Interviews:</strong> Week commencing 23 June 2025 </p>\n<p>Interviews will be held on-site at our office in Central London, and will involve a short written assignment as part of the interview. </p>\n<p><strong>Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.</strong></p>","shortDescription":"<p>Home Ownership Officer role in Southeast London: Manage homeowner portfolio, handle inquiries, and collaborate with third parties.</p>","salaryDescription":"Competitive","publishDate":"2025-06-02T12:44:00.000Z","expirationDate":"2025-06-16T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6fb6316f-e316-471d-b4ca-a3656e9c392f.jpg","score":1,"featured":true,"enhanced":true},{"id":"90e16fbb-334d-475f-8dfa-7440767999b2","title":"Housing Complaints and Enquiries Team Leader","employer":"London Borough Of Waltham Forest","department":"","location":"Walthamstow, Greater London, United Kingdom","locationType":3,"description":"<p><strong>Organisation: </strong>London Borough of Waltham Forest</p><p><strong>Salary: </strong>PO4 (£47,532 - £50,574)</p><p><strong>Contract Type: </strong>Full time, permanent</p><p><strong>Working hours per week: </strong>36</p><p><strong>Application Deadline: </strong>04/07/2025</p><p><strong>Proposed Interview Date(s): </strong>TBC</p><p><strong>Reference: </strong>1753</p><p> </p><p><strong>About Us: </strong></p><p>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. </p><p>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. </p><p>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London’s Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. </p><p><strong>The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. </strong></p><p><strong>Click here for further information on the </strong><a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\"><strong>Human Resources recruitment privacy notice</strong></a><strong>. </strong></p><p><strong>About the role: </strong></p><p>We are seeking a dynamic and experienced Housing Complaints & Enquiries Team Leader to lead a team of officers in investigating and responding to Councillor and MP enquiries and complaints in relation to our landlord housing services.  This role is key to promoting excellent complaint handling across the service, ensuring the highest level of customer care and that the service meets the required standards.   </p><p> </p><p><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Housing%20Complaints%20%20Enquiries%20Team%20Leader%20(1753).pdf\"><strong>>> Click here to download the Role Profile << </strong></a></p><p> </p><p><strong>Key Responsibilities: </strong></p><ul> <li>Lead and support a team of Housing Complaints & Enquiries Officers, regularly reviewing team performance and development needs.</li> <li>Ensure high-quality and timely responses to complaints, enquiries, Freedom of Information (FOI), and Subject Access Requests.</li> <li>Manage resources effectively to maintain high-quality responses.</li> <li>Coordinate complex Stage 1 complaints and responses to Housing Ombudsman orders.</li> <li>Promote excellent customer care and rebuild trust with residents.</li> <li>Drive relations with contractors, service area leads, and managers.</li> <li>Maintain accurate records and ensure compliance with regulatory requirements.</li> <li>Identify and embed improvements to the complaint handling service.</li> <li>Contribute to policy, practice, and service development.</li> <li>Develop effective partnerships with internal and external stakeholders.</li> <li>Contribute to the completion of the annual self-assessment against the Housing Ombudsman’s Complaints Handling Code.</li> <li>Liaise with Housing Service Improvement Team Leader to provide insight and information to inform service improvement activity.</li>\n</ul><p> </p><p><strong>Skills, Experience and Qualifications: </strong></p><ul> <li>Experience of leading a Team and the ability to demonstrate coaching and mentoring skills. </li> <li>Experience of day-to-day supervision of an operational team. </li> <li>Demonstrable experience of complaint handling and working in a complaint environment (preferably in housing).</li> <li>Excellent information gathering and analysis skills to understand whether policy and process has been followed correctly. </li> <li>Strong stakeholder engagement and collaboration skills with the ability to influence others to ensure that service standards are met or exceeded. </li> <li>Ability to make evidence based decisions in a fast paced environment. </li> <li>Excellent communication skills both written and verbal.</li> <li>An understanding of the responsibilities of social housing landlords (desirable).</li> <li>Familiarity with the Housing Ombudsman Complaint Handling Code (desirable). </li> <li>Ability to evidence and demonstrate how to motivate a team and develop individuals.</li> <li>Experience of working in a local authority with an understanding of a local authority’s responsibility to elected members (desirable). </li> <li>Experienced in the use of Microsoft Office applications and case management systems.</li> <li>Degree or equivalent or vocational qualification in relevant subject or area or qualified by experience.</li>\n</ul><p> </p><p><strong>Terms and conditions: </strong></p><p>The below terms and conditions apply to this role: </p><ul> <li>Satisfactory employment references and CIFAS identity checks; </li> <li>Satisfactory declaration of interest; [SW1] </li>\n</ul><p>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. </p><p> </p><p><strong>How to Apply: </strong></p><p>Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. </p><p>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  </p><p> </p><p><strong>Equal Opportunity Employer: </strong></p><p>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. </p><p>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes<strong> </strong>of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. </p><p>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. </p><p><strong>For more information on the benefits of working for the Council, please visit </strong><a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\"><strong>https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</strong></a><strong>. </strong></p><p> </p><p><strong>Contact Information: </strong></p><p>If you have any questions about this vacancy or the application process, please contact<strong> Salv Barbato, Acting Head Housing Engagement & Service Improvement at </strong><a href=\"mailto:Salvatore.Barbato@walthamforest.gov.uk\">Salvatore.Barbato@walthamforest.gov.uk</a></p><p>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. </p>","shortDescription":"","salaryDescription":"PO4 (£47,532 - £50,574)","publishDate":"2025-06-13T10:57:55.000Z","expirationDate":"2025-07-04T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4f71baf9-4fd1-499e-a12d-fa378a2e6918.jpg","score":1,"featured":false,"enhanced":false},{"id":"29406f57-8c9f-4e5f-8983-9b18588183c2","title":"Housing Options and Assessment Officer (4 jobs available)","employer":"London Borough Of Waltham Forest","department":"","location":"Walthamstow, Greater London, United Kingdom","locationType":3,"description":"<p><strong>Organisation:</strong> London Borough of Waltham Forest </p><p> </p><p><strong>Directorate: </strong>Place</p><p><strong>Grade:  </strong>Scale 6 - PO1 (career graded role)</p><p><strong>Salary:</strong> £32,925 - £40,833 PA  (depending on experience)</p><p><strong>Market Supplement / Retention Bonus:</strong> yes</p><p><strong>Contract Type: </strong>Full-time/Permanent</p><p><strong>DBS: </strong>Enhanced Barred</p><p><strong>Working hours per week: </strong>36</p><p><strong>Application Deadline:  </strong>24/06/2025</p><p><strong>Proposed Interview Date(s): </strong>TBC</p><p><strong>Reference: </strong>1777</p><p> </p><p><strong>Previous applicants need not apply.</strong></p><p> </p><p><strong>About Us: </strong></p><p>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. </p><p>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. </p><p>London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. A great example of this commitment recently saw the release of a number of homes that were made available to people who live or work in the borough at discounted market rents.</p><p>The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. </p><p> </p><p><strong>About the role: </strong></p><p>4 x Posts available</p><p>This is a fantastic opportunity to make a real difference to some of the most vulnerable residents in the borough. Are you pro-active, resourceful, customer-resolution focused? Then this role might be for you. </p><p>As a Housing Options & Assessment Officer, you’ll be working in a busy and often challenging environment, where you will be supporting our vulnerable residents, some of whom may have complex needs. If you join our team, you’ll be focused on preventing residents from becoming homeless, as well as providing tailored support and interventions when prevention is not an option.</p><p>The successful candidate will have at least 2 years experience of working within a busy Prevention and Assessment Service, as well as being enthusiastic, resilient and self-motivated.</p><p>The ability to provide a high standard of housing advice and guidance to residents and landlords is essential.  Great organisational, communication and negotiating skills are a must.</p><p>For more information please visit our website page - <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/explore-career-housing\">Explore a career in Housing | London Borough of Waltham Forest</a></p><p> </p><p><strong>></strong><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/2020_housing_options_officer_sc6-po1%20.pdf\"><strong> Click here to download the Role Profile</strong></a><strong> << </strong></p><p> </p><p><strong>Key Responsibilities: </strong></p><ul> <li>Deliver a high quality and collaborative assessment of the housing requirements and options for people in housing need.</li> <li>Understand the abilities and the complex, multiple needs of individual residents/households.</li> <li>Motivate and empower residents to find and sustain new housing through the creation of Personal Housing Plans.</li> <li>Assessing residents against the prevention, relief and main duties in the Homelessness Reduction Act.</li>\n</ul><p><strong>Qualifications and Requirements: </strong></p><ul> <li>3 A levels or equivalent through experience</li> <li>Demonstrable ability in written English and basic mathematics</li>\n</ul><p><strong>Terms and conditions: </strong></p><p>The below terms and conditions apply to this role: </p><ul> <li>Satisfactory employment references and CIFAS identity checks; </li> <li>Satisfactory declaration of interest; </li> <li>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; </li> <li>Satisfactory DBS check; </li> <li>Suitable driver’s license;  is desirable not essential</li>\n</ul><p>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. </p><p> </p><p><strong>How to Apply: </strong></p><p><strong>REDEPLOYEES ONLY</strong></p><p>Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. </p><p>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  </p><p><strong>Equal Opportunity Employer: </strong></p><p>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. </p><p>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. </p><p>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. </p><p>For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.</p><p><strong>Contact Information: </strong></p><p>If you have any questions about this vacancy or the application process, please contact Sharron Stewart, sharron.stewart@walthamforest.gov.uk or Gbemi Tinubu-Pratt gbemi.tinubu-pratt@walthamforest.gov.uk</p><p>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk. </p><p> </p><p>Click here for further information on the Human Resources recruitment privacy notice.</p>","shortDescription":"","salaryDescription":"£32,925 - £40,833 PA  (depending on experience)","publishDate":"2025-06-12T11:27:07.000Z","expirationDate":"2025-06-24T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/92528581-825a-4c18-860e-e296246d8073.jpg","score":1,"featured":false,"enhanced":false},{"id":"99ffbd3b-777b-495a-a75a-67e9ece421da","title":"Rent & Service Charge Manager","employer":"Hexagon Housing","department":"","location":"Sydenham, SE26","locationType":2,"description":"<p>Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.</p>\n<p>As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.</p>\n<p>We have an excellent opportunity for an outstanding candidate with a passion for social housing to provide leadership on our Rent and Service Charge management. </p>\n<p>Reporting to the Head of Finance, you will manage the service charge and rent setting across our leasehold, shared ownership, social and affordable rents portfolio, ensuring compliance with statutory and regulatory requirements. You will directly manage the Rents & Service Charge Analysts and ensure that high quality services are provided internally and externally.</p>\n<p>The role will be responsible for the development and delivery of the annual plan in relation to rents and service charge activities and will also contribute to the overall management of Hexagon.</p>\n<p>Our ideal candidate will have:</p>\n<ul>\n<li>Considerable experience of rent and service charge management in the housing sector.</li>\n<li>AAT or equivalent accounting qualification.</li>\n<li>Experience of using housing management and financial systems (e.g. SUN/CIVICA).</li>\n<li>Considerable knowledge of regulation/legislation related to the setting and management of rents and service charges.</li>\n<li>Track record of delivering service improvements and the ability to work across teams.</li>\n<li>Experience of managing and developing staff.</li>\n<li>Excellent verbal and written communication skills.</li>\n<li>A positive “can do” attitude and a commitment to a high standard of service delivery.</li>\n</ul>\n<p>If you think you have the skills to do all this and more, we want to hear from you.</p>\n<p>This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.</p>\n<p>We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.</p>\n<p><strong>For further details and to apply, please click on the apply link above.</strong></p>\n<p><strong>No agencies.</strong></p>\n<p><strong>Closing date: Sunday 29 June 2025.</strong></p>\n<p><strong>Interviews will be held on Wednesday 9 July 2025.</strong><strong> </strong></p>\n<p>We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.</p>\n<p><strong>Accessibility and Adjustments</strong></p>\n<p>We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact recruitment@hexagon.org.uk</p>\n<p> </p>","shortDescription":"","salaryDescription":"£61,358 per annum","publishDate":"2025-06-12T08:33:00.000Z","expirationDate":"2025-06-29T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b48a3a47-0501-40c9-be78-05ab3bdc52f3.jpg","score":1,"featured":false,"enhanced":false},{"id":"5a0f58b6-bf02-4a9e-bdf2-1cb8e04fe33c","title":"Area Tenancy Manager","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<div>We’re seeking Area Tenancy Managers to join Brent’s Housing Management Service and help us deliver our fantastic transformation agenda!</div>\n<div> </div>\n<div>An excellent offer….</div>\n<div> </div>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.<br> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.<br> </div>\n<div><strong>The Post</strong></div>\n<p>As an Area Tenancy Manager (Housing Officer), you’ll manage end-to-end tenancies for a patch of social tenants or licensees. You will provide varied support to Brent residents to help them live safely and comfortably in their homes, acting as the face of the landlord for your patch.</p>\n<p>You'll have the opportunity to develop detailed knowledge across various areas of tenancy management, including voids, lettings, income and arrears, anti-social behaviour (ASB), and providing support based on an individual person’s needs. This role is an excellent career opportunity to develop varied skills, experience and knowledge across the social housing sector.</p>\n<p>With a consistent and smaller patch of properties, you’ll improve the quality and perception of the Housing Management Service. You’ll work with services across the Council to ensure vulnerable tenants have access to services they need, and Brent’s estates and homes are good quality, safe, and secure.</p>\n<p>You will also uphold the guidelines set out by the Social Housing Regulation Act 2023, demonstrating a commitment to improving standards and ensuring the safety and quality of our social housing in compliance with this critical legislation.</p>\n<div><strong>The Person</strong></div>\n<p>We’re looking for resilient individuals who thrive in dynamic environments and are not afraid of hard work. You will have excellent customer service skills, empathy for people and a clear focus on tenant satisfaction and getting results. <br>We promote values and expect our people to be motivated by improving the wellbeing of their tenants, and making positive contributions to their team and the service.  </p>\n<p>Knowledge of local authority statutory and support services related to housing, awareness of relevant housing legislation and welfare benefits, and excellent organisational and IT skills are essential.  <br>You’ll excel in this role if you are committed to making a difference, can work independently, and are eager to learn and develop your career.</p>","shortDescription":"","salaryDescription":"£40,755 - £46,512 p.a. inc. London weighting","publishDate":"2025-06-10T15:28:00.000Z","expirationDate":"2025-07-06T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4d3306c4-7d44-4b2e-9748-6f33d1e39b40.jpg","score":1,"featured":false,"enhanced":false},{"id":"bd784708-96fd-48a4-af14-c2485b84ca3b","title":"Housing Support Worker (12 month FTC)","employer":"Social Interest Group","department":"","location":"UNIT 7 Engineers Way","locationType":3,"description":"<p><strong>Job Title: </strong>Housing Support Worker</p>\n<p><strong>Location:</strong> Non residential service which is based in Brent (Close to the Civic Centre), you will provide support based in the main office and in the wider community, including homes</p>\n<p><strong>Salary: </strong>£27,000</p>\n<p><strong>Shift Pattern: </strong>12 month fixed term contract,<strong> </strong>37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements. </p>\n<p><strong>About the role</strong></p>\n<p>This is an exciting opportunity to support individuals with multiple, complex needs on their journey towards recovery, reablement, and independence, all within a compassionate, trauma-informed environment.</p>\n<p>In this role, you'll be at the  heart of delivering high-quality, person-centered support to vulnerable adults who have been or are at risk of homelessness. They are identified as having low/medium support needs. You will create tailored support plans to provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! Our participants include:</p>\n<ul>\n<li>Single homeless individuals between ages of 18 to 60</li>\n<li>Socially excluded individuals</li>\n<li>Ex-Offenders</li>\n<li>People with substance misuse</li>\n<li>People who suffer with their Mental Health (Low)</li>\n<li>People who have a Learning disability (Low/Medium)</li>\n</ul>\n<p><strong>About you</strong></p>\n<p>This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centred environment with real compassion and a non-judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:</p>\n<ul>\n<li>Understanding of the housing support needs that people with multiple, and complex needs face</li>\n<li>Experience of working with people of complex backgrounds and/or a good understanding of the sector</li>\n<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>\n<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>\n<li>Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs</li>\n<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n<li>EDI Ambassador programme</li>\n<li>Be part of an organisation which believes good care and support improves lives.</li>\n<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>\n</ul>\n<p>We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. </p>\n<p>SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. </p>\n<p><strong>About Social Interest Group (SIG)</strong></p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. <br>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a> Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>. </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. </p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. </strong></p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n</blockquote>","shortDescription":"","salaryDescription":"£25,000 - £29,999","publishDate":"2025-06-10T08:54:00.000Z","expirationDate":"2025-07-06T22:54:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/75459204-f8ed-42f4-b917-3adb8c763af0.jpg","score":1,"featured":false,"enhanced":false},{"id":"64830674-75a1-4a10-ad13-4017cc686d79","title":"Regulatory Assurance & Service Improvement Manager","employer":"London Borough of Tower Hamlets","department":"","location":"Town Hall, 160 Whitechapel Road, LONDON","locationType":3,"description":"<p>LTBH Council is committed to delivering first class public services, focusing on our residents and building the largest number of new council homes in a generation. A career with LB Tower Hamlets offers you the opportunity to excel. </p><p>We provide a supportive, friendly, diverse, and flexible work environment where employees can thrive. Our enthusiastic team is dedicated to delivering services they are passionate about.</p><p><br></p><p><strong>The Role & Responsibilities:</strong></p><p>We are seeking an individual with a strong commitment to affordable housing to join our Regulatory Assurance Team as a Regulatory Assurance and Service Improvement Manager.</p><p>This is an exciting time to join the Council’s Housing and Regeneration Department, having just undergone inspection from the Regulator of Social Housing, we have a clear path for improvement and this post-holder will play a key part in helping us deliver our Your Voice, Our Action regulatory Improvement Plan.</p><p>We are seeking someone who is experienced in operating in Regulatory environments, data-driven, analytical with strong knowledge of the Social Housing Sector. Reporting into the Head of Regulatory Assurance, within the Strategy, Policy and Regulatory Assurance division, this leadership role heads up our business development team, responsible for our Tenant Scrutiny Panel and supporting the directorate with business change, policy and service improvement. The post also holds responsibility for improving data across the service and turning insight into action.</p><p>The ideal candidate will possess knowledge of best practice in Social Housing, alongside an in-depth understanding of the RSH Consumer Standards, with particular focus on Tenant Satisfaction Measures and the requirements of regulatory returns.</p><p>This role will work across the Council, supporting the delivery of genuine co-regulation with, and excellent housing services for, residents in the borough. This is a dynamic and exciting time to join this team.</p><p><strong>This is a 12 month fixed term contract</strong></p><p>Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.</p><p>Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.</p><p>We welcome applicants interested in flexible working arrangements and also applicants who live in the borough. </p>","shortDescription":"","salaryDescription":"£60,795 - £64,032","publishDate":"2025-06-06T16:06:10.000Z","expirationDate":"2025-06-20T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/653e27f5-d6a3-4a6f-9795-49bfdb29febb.png","score":1,"featured":false,"enhanced":false},{"id":"bd2380ec-47c0-4923-9b6d-93557de57fa6","title":"Resettlement and Support Officer (Part Time, 18 hours p/w)","employer":"London Borough of Newham","department":"","location":"greater london","locationType":3,"description":"<p><strong>Resettlement and Support Officer</strong></p> <p><i><strong>Salary : S02, £38,934-£40,755 (FTE)</strong></i></p> <p><i><strong>Working Hours : 18 hrs p/w (Salary Pro-rata)</strong></i></p> <p><strong>About the Role</strong></p> <p>The purpose of this role is to provide services to homeless households accommodated across all forms of temporary accommodation, connecting them to support and assistance provided by local Voluntary, Community and Faith organisations, schools, Children’s Centres, Health and Adult Social Care partners as well as working to resettle them into suitable accommodation which either meets the Council’s ongoing statutory homelessness duty or alternatively ends the main homelessness duty with a private rented sector offer. </p> <p>Following a service re-design, this new role will be pivotal in providing a customer focussed approach to those in emergency and temporary accommodation by helping them move into more settled, permanent accommodation. </p> <p>The variety of duties will include assessing households accommodation needs, promoting the range of alternative housing options, including but not limited to supporting vulnerable households and signposting to additional providers as is suitable, sourcing private sector accommodation and nominating to accommodation from registered providers .</p> <p>If you are driven to making a difference in supporting household in need of support and assistance in finding permanent accommodation we would love to hear from you. With a demonstrable awareness of housing legislation, or ability to evidence how practical knowledge will be applied, this role will aim at providing a supportive environment for households to empower them in finding a home.</p> <p>Please view JD here</p> <p>Closing date 15/6/25</p> <p><strong>Additional Information</strong></p> <p>We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.</p> <p>The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p> <p> </p><p>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.</p>\n\n <img src=\"https://ars2.equest.com/?response_id=491fc254a2f279e09bdfffa7d50bbfed&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£35,000 - £44,999","publishDate":"2025-06-06T15:40:06.000Z","expirationDate":"2025-06-16T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d4d25146-1740-4e65-93b5-3da724db6134.png","score":1,"featured":false,"enhanced":false},{"id":"6926c9a8-1977-4d95-b485-21ab2244d123","title":"Neighbourhood Officer","employer":"Hexagon Housing","department":"","location":"Sydenham, SE26","locationType":2,"description":"<p>Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across South East London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.</p>\n<p>Are you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you. We are looking for a Neighbourhood Officer to join our dynamic Housing Team to provide a comprehensive neighbourhood management service to a patch of circa 550 homes across our boroughs of operation. Our ideal candidate will have:</p>\n<ul>\n<li>A proven background of working in a front-line customer service environment – preferably in the housing sector.</li>\n<li>A commitment to excellent standards of customer care.</li>\n<li>Good IT and numeracy skills.</li>\n<li>Excellent verbal and written communication skills.</li>\n<li>Excellent organisational skills – ability to manage a busy workload and meet deadlines/targets.</li>\n<li>An understanding of issues relating to diversity (e.g. mental health, neurodiversity, other vulnerabilities) and a commitment to equal opportunities.</li>\n<li>A full driving licence and access to a vehicle.</li>\n</ul>\n<p>We are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in</p>\n<p>We are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.  We will offer you training and supervision to help you achieve your full potential, and an excellent package including essential car user allowance, pension scheme, flexible hybrid working, and 26 days annual leave.</p>\n<p><strong>For further details and to apply, please click on the apply link above.</strong></p>\n<p>No agencies.  Previous applicants need not apply.</p>\n<p><strong>Closing date: Sunday 22 June 2025.</strong></p>\n<p><strong>Interviews will take place on Wednesday 2 July 2025. </strong></p>\n<p>We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.</p>\n<p><strong>Accessibility and Adjustments</strong></p>\n<p>We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact recruitment@hexagon.org.uk</p>\n<p>Confirmation of appointment to this post will be subject to the successful candidate obtaining an acceptable disclosure from the Disclosure & Barring Service. Details on the DBS can be found at <a href=\"http://www.gov.uk/disclosure-barring-service-check\">www.gov.uk/disclosure-barring-service-check</a></p>\n<p> </p>","shortDescription":"","salaryDescription":"£35,340 - £39,268 per annum (dependent on experience) plus Essential Car User Allowance","publishDate":"2025-06-06T15:12:00.000Z","expirationDate":"2025-06-22T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ad91762a-7cae-4e4f-9f58-8cdf3ad6881a.jpg","score":1,"featured":false,"enhanced":false},{"id":"9a0d9174-ffef-49cc-9e87-2326dc610e2b","title":"Housing Options Initial Assessment Officer","employer":"Brent Council","department":"","location":"Brent","locationType":2,"description":"<div>An excellent opportunity </div>\n<div>\n<br>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div> </div>\n<div><strong>The Post</strong></div>\n<div> </div>\n<div>The post holder will be part of the busy Housing Options Service, providing a proactive service and giving advice to families and pregnant people with housing related problems in accordance with current legislation and code of guidance, identifying those who are already homeless or at risk of homelessness within 56 days.                                   </div>\n<div>We are looking for a dynamic, self-motivated individual who can adapt to the changing needs of the service. As an Initial Assessment Officer, you will have a keen eye for detail and will take every opportunity to prevent homelessness.</div>\n<div> </div>\n<div>Principal Accountabilities and Responsibilities: </div>\n<div>1. To be the first point of contact for all new enquiries into the service and to conduct an initial assessment of the approaching household.</div>\n<div>2. To ascertain a household’s risk of homelessness at first point of contact. </div>\n<div>3. To provide early intervention assistance to those at risk of homelessness but not within 56 days. </div>\n<div>4. To undertake case work as necessary to complete triage assessment of cases. </div>\n<div>5. Seek information from landlords/lenders/relatives and other agencies to assist the Housing Options Officers in preventing or relieving homelessness. </div>\n<div>6. Support the Housing Options Officers in monitoring Personal Housing Plans, including contacting customers for updates. </div>\n<div>7. To co-ordinate and provide responses to all general housing queries including emails</div>\n<div>8. To provide general advice and assistance in the following areas: homelessness, security of tenure, harassment and illegal eviction, disrepair, money management, benefits, relationship breakdown</div>\n<div>9. Empowering individuals to find their own solution to their housing crisis, drawing on the assistance provided by the Housing Options Team </div>\n<div>10. Helping people to understand the rented housing market, keeping up-to-date with Local Housing Allowance, benefit changes, and opportunities </div>\n<div>11. Conducting home visits to appropriate locations both inside and outside of the borough, as and when is necessary, to assist in the investigation of households circumstances. </div>\n<div>12. Having good understanding of the issues affecting affordability of housing including accurate understanding of benefits, benefit tapers, welfare reforms (current and proposed) and geography </div>\n<div>13. Maintaining up to date knowledge of the different housing options available to service users seeking accommodation and systems of access to housing of all types including; the private rented sector and intermediate housing schemes. </div>\n<div>14. Maintaining accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken, and keep other records necessary to provide an adequate management information database. </div>\n<div>15.Organising and administering a case load, identifying priorities and deadlines and ensuring systematic progress is made on each case. </div>\n<div>16. Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and wellbeing of children and vulnerable adults. </div>\n<div>17. Carry out duties with due regard to the Council’s Customer Care, Equal Opportunities, Information </div>\n<p><strong>Our Offer to You</strong></p>\n<p>In addition to your salary, you will also get to enjoy the following benefits:</p>\n<p>•    27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service<br>•    Very generous employer pension contribution<br>•    Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)<br>•    A wide range of family friendly policies such as parental leave<br>•    Access to affordable parking nearby<br>•    Access to our Zipcar scheme <br>•    Access to our Employee Assistance programme for free confidential counselling<br>•    Season ticket loan for public transport<br>•    Cycle to work scheme and good onsite facilities<br>•    Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.</p>\n<div> </div>","shortDescription":"","salaryDescription":"£33,912 - £35,982 p.a. inc. London weighting","publishDate":"2025-06-06T13:45:00.000Z","expirationDate":"2025-06-17T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/102b33f4-5094-427d-a540-a2626aa60fc0.jpg","score":1,"featured":false,"enhanced":false},{"id":"6cdc18ce-531f-4b7d-87e0-3ab309732591","title":"Grants Processing Officer","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<p><strong>Grants Processing Officer Required  </strong></p>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<p>   <strong> The Post</strong></p>\n<p>This is an excellent opportunity to join a successful team in providing a high quality; customer focussed front-line service facilitating adaptations for residents who are elderly, young, vulnerable or have disabilities.</p>\n<p>Private Housing Services have a successful adaptation program, we also provide assistance to residents with property repair needs. We are seeking to appoint an additional Grants Processing Officer to assist with the increase in demand for our service.</p>\n<p>You will be responsible for processing enquiries for disabled adaptations, handyperson and hospital discharge service, and enquiries for repairs. This will involve liaising with customers, hospitals, occupational therapists and contractors, effectively dealing with enquiries about the service and offering a support function for our very busy grants  team.</p>\n<p>Attention to detail and the ability to accurately record information is essential as well as the ability to communicate with customers, their representatives and our internal and external partners</p>\n<p><strong>The Person</strong></p>\n<ul>\n<li>Are you customer focussed?</li>\n<li>Do you have a keen eye for detail and accuracy?</li>\n<li>Do you have the ability to work effectively, both on your own and within a team?</li>\n<li>Do you possess excellent oral and written communication skills?</li>\n<li>Are you able to effectively prioritise your own workload and work to deadlines?</li>\n</ul>\n<p>If so, we welcome your application!</p>\n<p><strong>Our Offer to You</strong></p>\n<p>In addition to your salary, you will also get to enjoy the following benefits:</p>\n<p>•    27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service<br>•    Very generous employer pension contribution<br>•    Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)<br>•    A wide range of family friendly policies such as parental leave<br>•    Access to affordable parking nearby<br>•    Access to our Zipcar scheme <br>•    Access to our Employee Assistance programme for free confidential counselling<br>•    Season ticket loan for public transport<br>•    Cycle to work scheme and good onsite facilities<br>•    Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.</p>","shortDescription":"","salaryDescription":"£33,912 - £35,982","publishDate":"2025-06-06T13:26:00.000Z","expirationDate":"2025-06-26T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ef3cfe77-f16d-4c1f-b9b1-0e8516b1363d.jpg","score":1,"featured":false,"enhanced":false},{"id":"2adfa08a-9554-4f19-9b92-dcc7c1d7d9c9","title":"Specialist Housing Officer","employer":"Peabody","department":"","location":"Lambeth","locationType":2,"description":"<div class=\"row DynamicLinks\">\n<div class=\"col my-4\">\n<p class=\"m-0\"><strong>The vacancy</strong></p>\n</div>\n</div>\n<div class=\"container PLACEHOLDER\">\n<div class=\"row PLACEHOLDER\">\n<div class=\"col-sm-12 p-0\">\n<p>Your day might begin with a welcome visit to new tenants who have just moved in, ensuring they feel settled and understand the support available to them. You might then attend a Residents’ Association meeting to listen to concerns about local issues and identify potential solutions. Later, you could be showing residents how to use Peabody’s self-service tools for managing their accounts, before heading out to support a vulnerable resident in need of your assistance.</p>\n<p>As a Specialist Housing Officer, no two days will be the same. You’ll play a crucial role within your community, supporting residents’ practical needs, promoting their wellbeing, and ensuring community safety. With a focus on helping vulnerable residents who have a history of rough sleeping, you’ll actively work with them to manage their homes and neighbourhoods, improving Peabody’s services and always putting residents’ needs first.</p>\n<p><strong>About you:</strong></p>\n<p>You are a people person who thrives on solving problems and making a positive difference. Collaborative and resourceful, you build strong relationships across teams to find creative solutions. This role will require you to work in the office for 1 day per week, with the flexibility to work remotely for the remaining days.</p>\n<p>Your responsibilities will cover all aspects of housing management, including estate, scheme, and property inspections, signing up new residents, identifying and resolving issues including ASB, and capturing feedback to enhance customer satisfaction. If you are driven by a passion for supporting people and helping them thrive, we want to hear from you.</p>\n<p><strong>This role will require a full UK Driver’s license and a full enhanced DBS check. You will also need to participate in an out of hours on call rota.</strong></p>\n<p><strong>To be successful in this role, you’ll need:</strong></p>\n<ul>\n<li>A commitment to delivering first-class customer service.</li>\n<li>Resilience, flexibility, and a positive, compassionate, can-do attitude.</li>\n<li>Strong organisational skills with the ability to self-manage a diverse and varied workload effectively.</li>\n<li>Experience in a customer-facing role, ideally within housing management or the social housing sector.</li>\n</ul>\n<p><strong>Here are just a few of the benefits of working at Peabody: </strong></p>\n<ul>\n<li>30 days’ annual holiday, plus bank holidays</li>\n<li>two additional paid volunteering days each year </li>\n<li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li>\n<li>4 x salary life assurance</li>\n<li>up to 10% pension contribution</li>\n</ul>\n<p><strong>Are you ready to apply? </strong></p>\n<p>If you have any questions about this role, please email Talent Specialist, <strong>Chloe Singleton</strong> at <strong>chloe.singleton@peabody.org.uk</strong></p>\n<p><strong>Interviews will be ongoing </strong></p>\n<p><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong></p>\n</div>\n</div>\n</div>","shortDescription":"","salaryDescription":"£38,400","publishDate":"2025-06-05T14:39:00.000Z","expirationDate":"2025-07-03T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/229733e0-4b11-42fb-8764-b797abadc51d.png","score":1,"featured":false,"enhanced":false},{"id":"e7b40ca9-29f8-4a6c-a916-f54e5b11d5a1","title":"Housing Assistant","employer":"London and Quadrant Housing Trust","department":"","location":"West Ham Lane, Stratford, South West, Garratt Lane","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\">Housing Assistant South West - 6783</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n<p><strong>Job Title </strong><strong>Housing Assistant - South West</strong></p>\n<p><strong>Contract Type </strong><strong>Permanent</strong></p>\n<p><strong>Hours </strong><strong>Full time</strong></p>\n<p><strong>Persona </strong><strong>Agile 1 - 2 days office attendance required, working from home 3 - 4 days</strong></p>\n<p><strong>Reporting Office </strong><strong>Garratt Lane, SW18 - (NB - this office will be relocated later in 2025) or West Ham Lane, Stratford, London, E15 with attendance required to the SW London office.</strong></p>\n<p><strong>Salary </strong><strong>£28,409 </strong></p>\n<p><strong>Closing date for completed applications </strong><strong>13th June 2025 - 23:00</strong></p>\n<p><strong> </strong></p>\n<p><strong>Interviews will be held on the16th April 2025 via Microsoft Teams</strong></p>\n<p><strong> </strong></p>\n<p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated</strong></p>\n<p> </p>\n<p><a title=\"Role Profile - Housing Assistant.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALSLdvW8hCjSUeDIcttSRZg07eJskdD5NWzXhJFa06hWNHHgWP9cxVPwDaLVR/QE8BrEC+MAuuqLP8EgtyGpLvI\"><strong>Role Profile - Housing Assistant.docx</strong></a></p>\n<p><strong> </strong></p>\n<p><strong>Previous applicants need not reapply.</strong></p>\n<p> </p>\n<p>Would you like to join our revamped Housing Management Division as a Housing Assistant and deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.</p>\n<p> </p>\n<p><strong>Why choose L&Q?</strong></p>\n<p> </p>\n<p>We offer a competitive annual salary and staff benefits package.</p>\n<p> </p>\n<ul>\n<li>Strong family-friendly policies  </li>\n<li>Hybrid working Model</li>\n<li>Committed Learning & Development </li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6% </li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>An employee benefits/discount portal</li>\n<li>Westfield Health Cash Plan</li>\n<li>Great places to work certified 2024-2025</li>\n<li>Best Workplaces for Women</li>\n</ul>\n<p> </p>\n<p><strong>As a Housing Assistant, you will be responsible for:</strong></p>\n<p><strong> </strong></p>\n<p> </p>\n<ul>\n<li>Supporting the Neighbourhood Housing Lead and Area Housing Manager, ensuring the delivery of reliable, repeatable, and consistent services for residents.</li>\n<li>Supporting robust performance against all KPIs and targets. This is a wide and varied role, working as part of a team, providing strong administrative support.</li>\n<li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy and estate management issues. </li>\n<li>Providing cover for Neighbourhood Leads to ensure consistency of service and to maintain a high level of resident satisfaction.</li>\n</ul>\n<p> </p>\n<p><strong>To be successful in this role, you should be:</strong></p>\n<p> </p>\n<p> </p>\n<ul>\n<li>Good at building relationships with people and be able to communicate well with colleagues and residents.</li>\n<li>Able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.</li>\n<li>Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines.</li>\n<li>Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team.</li>\n<li>Motivated with a ‘can do’ attitude by keeping promises to residents.</li>\n<li>Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential.</li>\n</ul>\n<p> </p>\n<p> </p>\n<p>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.</p>\n<p> </p>\n<p> </p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. </p>\n<p> </p>\n<p> </p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our commitments:</strong></p>\n<p><strong> </strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> </p>\n<p>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.</p>\n<p> </p>\n<p>For the fifth year in a row, we have been recognised as one of the UK’s Best Workplaces for Women in the super large category. </p>\n<p> </p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> </p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.</p>\n<p> </p>\n<p class=\"Body\">As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. </p>\n<p class=\"Body\"> </p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n</div>","shortDescription":"","salaryDescription":"£28,409 depending on experience plus benefits - life assurance, generous pension scheme, westfield health cash plan, dedicated employee discounts via Sodexo and additional company benefits","publishDate":"2025-06-04T15:46:00.000Z","expirationDate":"2025-06-13T22:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/bf963150-3acc-4f16-a400-fa6ec37b15fd.jpg","score":1,"featured":false,"enhanced":false},{"id":"844759ad-7dd5-49f8-a54d-7373717f3e94","title":"Team Administrator","employer":"London and Quadrant Housing Trust","department":"","location":"West Ham Lane, Stratford, London, East London","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\">Team Administrator LLR, RtB - 6805</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n\n\n\n\n<p><strong>Title</strong></p>\n\n\n<p><strong>Team Administrator LLR, RtB</strong></p>\n\n\n\n\n<p><strong>Contract Type</strong></p>\n\n\n<p><strong>Permanent</strong></p>\n\n\n\n\n<p><strong>Location</strong></p>\n\n\n<p><strong>West Ham Lane, Stratford E15 - with a requirement to travel to other offices when needed.</strong></p>\n\n\n\n\n<p><strong>Persona</strong></p>\n\n\n<p><strong>Agile with a requirement of 1-2 days a week attendance to the office, but may increase depending on business needs.</strong></p>\n\n\n\n\n<p><strong>Salary</strong></p>\n\n\n<p><strong>£ 25,955 – 28,000 (plus Essential Car User Allowance £ 1,300*)</strong></p>\n\n\n\n\n<p><strong>Closing date for completed applications</strong></p>\n\n\n<p><strong>13th June 2025 - 23:00</strong></p>\n\n\n\n\n<p> </p>\n<p><strong>Interview will be held in person at our West Ham Lane office - Stratford, E15 on a date to be confirmed</strong></p>\n<p><strong> </strong></p>\n<p><strong>Early applications are encouraged as we reserve the rig</strong><strong>ht to close the advertisement and interview earlier than stated</strong></p>\n<p><strong> </strong></p>\n<p><strong>Previous applicants need not reapply</strong></p>\n<p><strong> </strong></p>\n<p><a title=\"Role Profile - Team Administrator LLR.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+sml2Fi7eB6pIm4IXKx9BBJyC/HJo94eG3/v/n3l9x34RCvnlXVp4eXhuOGqCM4j4\"><strong>Role Profile - Team Administrator LLR.docx</strong></a></p>\n<p><a title=\"Role Profile - Team Administrator LLR.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+sml2Fi7eB6pIm4IXKx9BBJyC/HJo94eG3/v/n3l9x34RCvnlXVp4eXhuOGqCM4j4\"><strong> </strong></a></p>\n<p><span><strong>Why choose L&Q:</strong></span></p>\n<ul>\n<li>Hybrid/agile working</li>\n<li>Strong family friendly policies </li>\n<li>Committed Learning & Development </li>\n<li>Annual leave starting from 28 plus bank holidays, rising to 31 days.</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life Assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Westfield Health Cash-plan</li>\n<li>Employee discount/benefits portal</li>\n<li>Up to 21 volunteer hours per year</li>\n<li>Great places to work certified 2024-2025</li>\n<li>Best Workplaces for Women</li>\n</ul>\n<p> </p>\n<p>The Administrative Support Assistant will provide essential administrative support to a specific area of the business, acting as the first point of contact for internal and external customers, residents, and other stakeholders. This role ensures the smooth and efficient operation of key administrative processes while contributing to the overall objectives of the team.</p>\n<p> </p>\n<p><strong>Key Responsibilities / Deliverables</strong><br><em> </em></p>\n<p><strong>Team Contribution & Customer Service</strong></p>\n<ul>\n<li>\n<strong> </strong>Support the achievement of the team’s objectives and contribute to delivering excellent customer service in line with L&Q’s values.</li>\n<li>Be a proactive team member, consistently aiming to improve customer satisfaction and help meet key performance indicators (KPIs).</li>\n<li>Handle basic day-to-day queries from residents, customers, and other stakeholders, ensuring issues are resolved effectively or referred to the appropriate team member.</li>\n</ul>\n<p> </p>\n<p><strong>Administrative Support & Business Processes</strong></p>\n<ul>\n<li>\n<strong> </strong>Undertake a variety of administrative duties, including maintaining Trust records, data entry, and general office management tasks.</li>\n<li>Support key business processes, including basic financial accounting tasks, such as processing invoices and tracking budgets, as needed.</li>\n<li>Being able to attend sites, when necessary, must be flexible to travel</li>\n</ul>\n<p> </p>\n<p><strong>Collaboration with Stakeholders</strong></p>\n<ul>\n<li>\n<strong> </strong>Work closely with colleagues and key stakeholders both internally and externally, ensuring effective communication and collaboration.</li>\n<li>Be the first point of contact for residents and external parties, addressing queries or concerns according to defined policies and procedures.</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Compliance & Governance</strong></p>\n<ul>\n<li>\n<strong> </strong>Ensure that all work complies with governance standards, statutory, and regulatory provisions relevant to the Trust’s operations.</li>\n<li>Follow established procedures to mitigate risks in areas under the jobholder’s control, contributing to the maintenance of a secure and compliant working environment.</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Record Keeping & Systems Management</strong></p>\n<ul>\n<li>\n<strong> </strong>Maintain and update relevant Trust records and systems, ensuring accuracy and up-to-date information.</li>\n<li>Assist in the management of administrative systems to support the business area’s functions.</li>\n</ul>\n<p> </p>\n<p><strong>Skills & Experience Required:</strong></p>\n<ul>\n<li>Strong communication skills with the ability to manage relationships with internal and external stakeholders.</li>\n<li>Ability to manage multiple tasks and prioritize effectively in a busy environment.</li>\n<li>Familiarity with basic administration processes and systems.</li>\n<li>Commitment to providing excellent customer service.</li>\n<li>Ability to work both independently and collaboratively within a team.</li>\n<li>Knowledge of statutory and regulatory requirements in an administrative context is a plus.</li>\n<li>Must be flexible to travel</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Additional Requirements:</strong></p>\n<ul>\n<li>A flexible approach to work and a proactive attitude in problem-solving and handling queries.</li>\n<li>Willingness to continuously develop and contribute to team goals and objectives.</li>\n</ul>\n<p> </p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p><strong>*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.</strong></p>\n<p><strong> </strong></p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our Commitments</strong></p>\n<p><strong> </strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p><strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.</strong></p>\n<p>We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.</p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.</p>\n<p>As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.</p>\n<p>In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.</p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n</div>","shortDescription":"","salaryDescription":"£25,995 - £28,000 depending on experience plus benefits - life assurance, generous pension scheme, westfield health cash plan, dedicated employee discounts via Sodexo and additional company benefits","publishDate":"2025-06-04T15:26:00.000Z","expirationDate":"2025-06-13T22:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c3023199-dc50-468f-9628-0ce8afc5ed17.jpg","score":1,"featured":false,"enhanced":false},{"id":"516d6cfa-491e-4b23-b77d-f02d7c94c2ef","title":"Tax Officer","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1><p><strong>What you'll do</strong></p><p>As a Tax Officer, you'll ensure NHG's tax compliance and efficiency, directly supporting our mission to provide affordable homes across London. Working closely with the Tax Manager and Tax Associate, you'll safeguard VAT accuracy, identify strategic opportunities, and contribute to financial practices that benefit residents and communities.</p><p><strong>How you'll do it</strong></p><ul>\n<li><p class=\"ds-markdown-paragraph\">Prepare VAT returns for NHG and subsidiaries, ensuring adherence to HMRC regulations and deadlines.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Assist in posting VAT journals, reconcile control accounts, and maintain schedules aligned with monthly reporting cycles.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Assist in group audits related to tax matters, providing accurate data and resolving queries promptly.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Support Partial Exemption calculations and identify tax planning opportunities to reduce risks and enhance efficiency.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Handle complex datasets in Excel and internal systems, ensuring precision in tax records and compliance tracking.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Drive enhancements in financial controls and tax processes to support NHG's strategic goals.</p></li>\n</ul><p><strong>The ideal candidate</strong></p><p>We believe great service starts with great people, and we are <span class=\"single_desc_int_gb_word\">committed to recruiting and developing passionate, <span class=\"single_desc_int_gb_word\">enthusiastic, and talented individuals who can add value to our thriving organisation</span></span>.</p><p>Essential:</p><ul>\n<li><p class=\"ds-markdown-paragraph\">Hold or studying towards CCAD recognised accounting qualification (AAT/CTA/ACCA or equivalent)</p></li>\n<li><p class=\"ds-markdown-paragraph\">Experience in tax compliance and VAT partial exemption</p></li>\n<li><p class=\"ds-markdown-paragraph\">An understanding of stamp duties and corporation tax</p></li>\n<li><p class=\"ds-markdown-paragraph\">Proficiency in Excel and experience managing financial data/reconciliations.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Strong analytical skills to interpret tax legislation and support data-driven decisions.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Excellent communication abilities for collaborating with internal/external stakeholders.</p></li>\n</ul><p>Desirable:</p><ul>\n<li><p class=\"ds-markdown-paragraph\">Experience with VAT compliance in large organisations.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Familiarity with housing sector finance</p></li>\n</ul><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: </p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free <span class=\"single_desc_int_gb_word\">confidential advice and counselling services provided by <span class=\"single_desc_int_gb_word\">independent</span> specialist organisations</span>. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p> <strong>All about us</strong></p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. </p><p>For more information on what we do and what makes us different please visit:<a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </p><p>We welcome applications from everyone. We <span class=\"single_desc_int_gb_word\">actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation</span>. We are a Stonewall Diversity <span class=\"single_desc_int_gb_word\">Champion, a Disability <span class=\"single_desc_int_gb_word\">Confident employer amongst other diversity commitments</span></span>. </p><p>To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </p><p><strong>Selection Process</strong></p><p>Step 1: If you are interested, please send your application now! <strong>Closing date is 13 June 2025.</strong>  </p><p>Step 2: Successful candidates will be invited to a screening call</p><p>Step 3: Successful candidates will be invited to interview and assessment</p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </p><p>Should a redeployee apply for this role, their application will be considered before any others. </p><p>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </p>","shortDescription":"","salaryDescription":"£30890 - £34322 per annum + 35 hours per week.","publishDate":"2025-06-04T02:24:05.000Z","expirationDate":"2025-06-18T02:24:05.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a048c43c-5159-4368-900c-d4af07b1d0f9.png","score":1,"featured":false,"enhanced":false},{"id":"17e14d45-e56f-41f9-9603-bcab7e98bc0c","title":"Housing Officer","employer":"Kisharon Langdon","department":"","location":"333 Edgware Road, London,","locationType":2,"description":"<p><strong>Kisharon Langdon</strong> UK has an exciting opportunity for a <strong>Housing Officer</strong> to join the growing team in Colindale, London.</p>\n<p><strong>About Us:</strong></p>\n<p>Kisharon Langdon are a newly merged charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families. </p>\n<p>From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with a learning disability and autistic people to thrive and realise their ambitions and aspirations. </p>\n<p>Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds. We’re looking for caring, enthusiastic individuals who share our values and are passionate about supporting others to live full, independent lives.</p>\n<p><strong>Housing Officer</strong> - <strong>The Role:</strong></p>\n<p>The Housing Officer will be responsible for the day-to-day operational management concerning housing, facilities, and tenancy management in relation to properties within the supported living services in London. The focus of this role will be to ensure that the services are delivered to a high standard and meet the agreed performance targets, establishing and maintaining excellent relationships with internal and external stakeholders.</p>\n<p><strong>Housing Officer</strong> - <strong>Key Responsibilities:</strong></p>\n<p>- To work with individuals to ensure appropriate assessment and transition of people with learning disabilities moving into supported living housing</p>\n<p>- To provide support and advice on housing options, rights and entitlements on all social welfare topics</p>\n<p>- To be responsible for all London housing projects, ensuring that all are met and follow through to completion in a timely manner</p>\n<p>- Building and maintaining a high profile for the organisation with key partners, both voluntary and statutory, through networking and regular liaison</p>\n<p>- To support the work stream outcome targets, ensuring quality assessments are consistently maintained to the highest level</p>\n<p><strong>Housing Officer</strong> – <strong>You:</strong></p>\n<p>- Experience of working within a supported and/or social housing setting in an assets-based way</p>\n<p>- Good knowledge and understanding of housing options, welfare entitlements, and legal rights<br>- Able to demonstrate a clear understanding of safeguarding requirements and procedures</p>\n<p>- Experience of small-scale project management</p>\n<p>- Full UK Driving license and ability to travel to other sites as required </p>\n<p>- Ability to plan and prioritise a busy workload and work independently</p>\n<p>- Ability to be able to prioritise activity to ensure effective management</p>\n<p><strong>Housing Officer – Benefits:</strong></p>\n<p>- 21 days holiday which increases with length of service, plus bank holidays and Major Jewish holidays, (increases with length of service)</p>\n<p>- Pension scheme - (NatWest Cushion)</p>\n<p>- Blue light card - access to more than 15,000 discounts from large national & local retailers</p>\n<p>- Eyecare benefits – via Vision Express</p>\n<p>- Long service recognition and reward & employer referral bonus</p>\n<p>- Season ticket loan and Bike2Work scheme</p>\n<p>- Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues</p>\n<p>- Development and career progression opportunities</p>\n<p><strong>How to apply:</strong><strong> </strong></p>\n<p>This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.</p>\n<p>Please note: We may begin shortlisting and interviewing before the closing date, depending on application volume. Early applications are encouraged.</p>\n<p>Please apply online today with your most current up to date CV and a brief cover letter outlining your relevant skills and experience. </p>\n<p>To apply for this exciting <strong>Housing Officer</strong> role, please click Apply.</p>","shortDescription":"","salaryDescription":"£27,000 to £30,000 per annum","publishDate":"2025-05-29T10:33:00.000Z","expirationDate":"2025-06-13T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8fa3ac6f-c1e7-4d4a-bdb1-554edd3e7b50.png","score":1,"featured":false,"enhanced":false},{"id":"0eb839e8-9f33-480e-aa41-1f7ee0651cd2","title":"Multi Trade Technician","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"<strong>The role</strong><br><br>Do you have a proven track record of carrying out repairs and maintenance works? Then this may just be the perfect role for you! We're looking to bring on board <strong>Multi Trade Technicians</strong>, who thrive in a challenging, fast paced environment. The role will be based across London, and you will be provided with a company van for work purposes.<br><br>You'll be an essential member of the Direct Repairs department providing a comprehensive, efficient, and responsive property service delivery. You'll successfully deliver the works required to a high quality, and as detailed within the order, to maximise first time fix criteria, appointment objectives, enhance resident satisfaction, with efficient working practices.<br><br><strong>What you'll have</strong><ul> <li>A proven track record of working in a Housing/Maintenance/Construction industry.</li> <li>You'll possess the relevant trade qualification and/or experience in relation to building maintenance & repairs.</li> <li>You'll have a thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations.</li> <li>You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process.</li>\n</ul><strong>In your supporting statement, please address how you meet each of the above criteria providing real examples.</strong><br><br><strong>Advert closing date: 25th June 2025 at 23:59</strong><br><br><strong>Please note, we'll be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications.</strong><br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£38,000","publishDate":"2025-05-28T00:00:00.000Z","expirationDate":"2025-06-25T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/668fc896-7a14-462a-b9fe-0ac86cc91976.jpg","score":1,"featured":false,"enhanced":false},{"id":"731cdbd0-7117-4601-a7df-0d566ce5c68a","title":"Grounds Maintenance Operative","employer":"Southern Housing","department":"","location":"Dover","locationType":3,"description":"<strong>The role</strong><br><br>Reporting to our local Estate Services Manager, you will be delivering a high-quality gardening and grounds maintenance service. You'll be provided with tools and machinery to help you undertake your tasks and we will supply you with a new uniform, safety boots and personal protective equipment. You will need to have the ability to work outside in all weathers and be able to undertake physically demanding work. Your main base will be Dover, although you'll be working across the Kent region. A company vehicle will be provided.<br><br><strong>Some key duties will include:</strong><ul> <li>Carrying out a range of tasks required for grounds maintenance including, but not limited to, weeding, dead heading, hoeing, planting, pruning, cutting, and watering communal beds.</li> <li>Cutting and maintaining lawns and grass areas to a variety of finishes (fine to rough meadow type) using a variety of machines, including pedestrian operated, tractors & ride-on mowers, strimmer's and brush cutters,</li> <li>Responding promptly to acts of vandalism, including graffiti, and reporting all incidents to you line manager</li> <li>Being a point of contact for residents, assisting where possible or refer enquiries to colleagues.</li>\n</ul><strong>What you'll need</strong><ul> <li>Experience in undertaking gardening / grounds maintenance duties </li> <li>Experience of working in small teams</li> <li>Basic knowledge and understanding of health and safety considerations as they apply to this role.</li> <li>A full UK driving licence with no more than 6 points and no serious motoring offences within the last 10 years. You must also have a minimum of 2 years driving experience.</li>\n</ul><strong>In your supporting statement, it is important that you address how you meet the above criteria proving examples.</strong><br><br><strong>Advert Closing Date: 15th June 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications).</strong><br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£23,500","publishDate":"2025-05-27T00:00:00.000Z","expirationDate":"2025-06-15T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/49b143b7-2358-444d-a98c-1299c2a32d84.jpg","score":1,"featured":false,"enhanced":false},{"id":"cd2bea19-b55a-4078-806d-68d3e5810e9d","title":"Community Independent Living Officer","employer":"London Borough of Enfield","department":"","location":"Enfield","locationType":3,"description":"The Sheltered Housing Team are looking for a full time Community Independent Living Officer to join our team. We are looking for people who are flexible in terms of when they work as the role involves travelling from one Sheltered Housing scheme to another, enthusiastic with a positive approach, able to work on your own initiative, plan ahead, manage and organise workloads to meet strict deadlines and achieve service outcomes, demonstrate good attention to detail. Ideally with experience and understanding of working in a housing and supportive environment, managing safeguarding issues, a mixture of health and wellbeing issues, conflict resolution, risk and building management, Health and Safety and inspection management and you will have strong all-round communication (both in writing and verbally), interpersonal skills, and be highly proficient in the use of IT.<br>\n<br>\nContact Details - <br>\nIf you would like to know more about the role, please contact Terrence Dixon on 0208 132 2793 for an informal discussion or to arrange a visit to the team.<br>\nIf you have any difficulties accessing this information, please contact Elizabeth Loizou on 0208 132 1615 or elizabeth.loizou@enfield.gov.uk<br>\n<br>\nWe do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.<br>\n<br>\nWe are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.<br>\n<br>\nWhy it's great to work for Enfield Council:<br>\n<br>\n - An excellent pension through the Local Government Pension Scheme (LGPS).<br>\n - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.<br>\n - A blend of remote and office based working for most roles.<br>\n - Interest free season ticket loan repayable over three or ten months.<br>\n - Career development and learning experiences from a range of training courses and learning methods.<br>\n - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.<br>\n - Health and leisure discounts and tax-free bikes for work.<br>\n - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.<br>\n<br>\nWe reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.<br>\n<br>\nIf you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.<br>\n<br>\nMeridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes & 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park","shortDescription":"","salaryDescription":"£37,068 - £38,058 pa","publishDate":"2025-05-23T13:46:04.000Z","expirationDate":"2025-06-22T13:46:04.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b8c2f923-0e02-447d-a923-e431e11ede85.png","score":1,"featured":false,"enhanced":false}],"totalResults":22,"page":1,"pageSize":20,"facets":{"ContractType":{"1":19,"2":3},"WorkingPatterns":{"1":21,"2":1,"7":2},"EmployerType":{"charity/voluntary":2,"local government":9,"social housing":11},"PublishDate":{"1":1,"2":3,"3":5,"4":15,"5":22},"LocationType":{"2":11,"3":11},"JobTypes":{"administration":6,"community":3,"customer service":6,"finance":1,"housing":22,"management":3,"social care":7,"social work":1}},"randomNumber":0,"noOfFeaturedJobs":1,"bounds":[{"lat":51.54343,"lng":-0.3198638},{"lat":51.456528,"lng":-0.31973073},{"lat":51.456528,"lng":-0.18026929},{"lat":51.54343,"lng":-0.18013619},{"lat":51.54343,"lng":-0.3198638}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1749851090114,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"hammersmith",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"hammersmith\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1749851090009,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}
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Homeownership Officer

Wandle Housing Association

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Southwark (Hybrid)

Posted 11 days ago

Home Ownership Officer role in Southeast London: Manage homeowner portfolio, handle inquiries, and collaborate with third parties.

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