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Please apply online via the link provided.



Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
What’s the role?
As a Housing Officer, you will provide a high quality, customer focused and responsive Housing Management service to Lewisham Council residents. You will act as the residents voice. You will complete home checks, investigate nuisance and other tenancy breaches, manage tenancy changes, support vulnerable residents to sustain their tenancies and build good working relationships with the tenants and residents associations.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
<ul>
<li>Generous holiday allowance</li>
<li>Local Government Pension scheme</li>
<li>Flexible working and family friendly policies</li>
<li>Season ticket and bicycle loans</li>
<li>A range of staff discounts including local subsidised gym memberships</li>
<li>Supportive staff networks</li>
</ul>
What we’re looking for
We are looking for someone who wants to make a positive difference to our residents lives. You will have an understanding of the issues faced by those living in social housing. You will be an effective communicator and collaborator. You are passionate about delivering an excellent service and have the ability to tailor your service depending on the customers needs. You will show empathy and support your most vulnerable residents.&nbsp;
Please note we are recruiting for two Housing Officer positions. 1 permanent role and 1 fixed term (maternity cover) until July 2026. If you have a preference, please specify this on your statement.
Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work in the office, on site and occasionally from home.
Special conditions
<ul>
<li>This role may include working out of hours</li>
<li>The job is subject to a DBS check</li>
<li>
Please note:&nbsp;we are recruiting for two Housing Officer positions. 1 permanent role and 1 fixed term (maternity cover) until July 2026. If you have a preference, please specify this on your statement.</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s.
<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed
For an informal discussion about this job, please contact Grace Reid, Housing Team Leader&nbsp;<a href="mailto:Grace.Reid@lewisham.gov.uk" target="_blank">Grace.Reid@lewisham.gov.uk</a>
Please click&nbsp;<a href="https://www.lewisham.gov.uk/-/media/jobs/Housing%20OfficerJD010725" target="_blank">here</a> to view the Job Description and Person Specification.
To apply, please click on the apply link above.
Salary
£39,150 - £40,344 per annum (SO1)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at&nbsp;<a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>
The Council has a dedicated employment support service,&nbsp;<a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Let’s stay connected, follow us on social media:
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London Borough of Lewisham

Housing Officer

Job Description Homeownership Services Manager&nbsp; Starting Salary: £61,425 per annum Grade: H Permanent Contract 37 Hours per Week&nbsp; Thurrock is an exciting place to live and work. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have retail and leisure that is among the best, with the magnificent Lakeside, and breath-taking countryside all around. There is over 1,000 acres of land ready for commercial development and there are likely to be 30,000 new homes built with transport links that can get you into London and other parts of the UK quickly and easily.We are an area of massive growth; £6bn has already been invested by the private sector in Thurrock. We have seen 7,000 new jobs created, with a further 30,000 anticipated in the next 20 years, and 1,170 new businesses in the borough, with leading centres in ports and logistics, retail, and creative industries.&nbsp;Thurrock Council’s Homeownership Service has an exciting opportunity to join an established housing department as Homeownership Services Manager. This is a management position within the Place Directorate, responsible for leading a team to deliver high-quality leasehold management, service charge setting and Right to Buy administration to support Council leaseholders while ensuring compliance with relevant housing regulations and legislation.Thurrock Council manages a diverse homeownership portfolio, consisting of leasehold, and freehold properties across the borough. This portfolio presents a unique opportunity to engage with a range of tenure types, ensuring that leaseholders and homeowners receive excellent service.This role provides a unique challenge for an initiative-taking and strategic leader with a vision for improving homeownership services. The successful candidate will be responsible for driving service improvements, ensuring financial accuracy in service charges, and maintaining strong relationships with leaseholders and key stakeholders.A key part of the role will be championing customer engagement, ensuring leaseholders are well-informed and that their voices are heard in decision-making processes. They will lead on ensuring transparency in billing, managing disputes effectively, and implementing best practices in leasehold services.We are seeking an initiative-taking individual who can self-manage their time effectively while also working collaboratively with other housing teams to enhance homeownership service delivery. You must have the ability to develop policies, manage financial risks, and support members of the homeownership team to meet targets.The successful candidate would have a strong understanding of homeownership legislation, economic management, and dispute resolution, and would be expected to hit the ground running in this role.A Disclosure and Barring Service (DBS) Check is not required for this post.&nbsp; Advert Closing Date <ul> <li>Redeployment Only:&nbsp;10th July 2025</li> <li>Internal &amp; External:&nbsp;27th July 2025&nbsp;</li> </ul> Interview Dates:&nbsp;To Be ConfirmedWe reserve the right to withdraw the role at any time - Candidates may be invited to interview upon submitting a complete application.&nbsp;Previous applicants need not re-apply.&nbsp; To view the Job Profile and Person Specification please follow the link below: &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EcX1Op-u-IlFnWiNIT32IvsBW5njKKUb-5oS3cLgy6Psew?e=s2mBrA" target="_blank">Download Job Profile (PDF Document)</a> “If you encounter an error message when opening the Job Profile link please refresh the error page”About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Thurrock Council

Homeownership Manager

<ul></ul>





Repairs Co-ordinator - Maternity Cover FTCHybrid - £27,663 Pro Rata Are you passionate about delivering excellent customer service and ensuring homes are well maintained? We are looking for a proactive and organisedRepairs Coordinator to join our team on a maternity cover basis. This is a fantastic opportunity to play a key role in supporting the delivery of our responsive repairs service at Hightown Housing Association.As a Repairs Coordinator, you will be the first point of contact for residents and staff reporting repairs. You will work closely with our Repairs Team Supervisors and Manager to ensure repairs are logged, tracked, and completed efficiently and to a high standard.Key Responsibilities as a Repairs Co-Ordinator:<ul>
<li>Receive and process repair requests from residents and staff.</li>
<li>Place and track orders with approved contractors using our Repairs and Maintenance system.</li>
<li>Maintain accurate property records and update our property database.</li>
<li>Log defects in new or refurbished properties and liaise with builders.</li>
<li>Assist with invoice processing and appointment scheduling for technical staff.</li>
<li>Monitor customer satisfaction and feedback.</li>
<li>Support with specialist tasks such as overdue contractor orders and out-of-hours administration.</li>
<li>Provide occasional reception cover as required.</li>
</ul>The ideal candidate will have:<ul>
<li>Customer-focused with a professional and courteous manner.</li>
<li>Organised, reliable, and meticulous in record-keeping.</li>
<li>Confident using Microsoft Word and Excel.</li>
<li>A strong communicator with a good telephone manner.</li>
<li>Knowledge surrounding housing construction is desired but essential.</li>
</ul>Why Join Us as a Repairs Co-Ordinator?<ul>
<li>33 days of annual leave pro-rata including Bank Holidays</li>
<li>Competitive salary of £27,663 per annum pro rata (35-hour week)</li>
<li>Monthly attendance bonus</li>
<li>Life assurance cover (three times your annual salary)</li>
<li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li>
<li>Ongoing training opportunities to develop your career</li>
<li>Employee support and health &amp; wellbeing services</li>
</ul><ul><li>Free access to on-site gym</li></ul>Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Repairs Co-ordinator

<ul></ul>





Repairs Co-ordinator - 21 hours per week, 3 days (Wednesday, Thursday, Friday) Hybrid - £27,663 Pro RataAre you passionate about delivering excellent customer service and helping to ensure homes are well maintained? We are looking for a proactive and organisedRepairs Coordinator to join our team on a part-time basis. This is a great opportunity to play a key role in supporting the delivery of our responsive repairs service at Hightown Housing Association.Working three days a week, you will be a key point of contact for residents and staff reporting repairs. You will collaborate closely with our Repairs Team Supervisors and Manager to ensure that repair requests are logged, tracked, and resolved efficiently and to a high standard.Key Responsibilities as a Repairs Co-Ordinator:<ul>
<li>Receive and process repair requests from residents and staff.</li>
<li>Place and track orders with approved contractors using our Repairs and Maintenance system.</li>
<li>Maintain accurate property records and update our property database.</li>
<li>Log defects in new or refurbished properties and liaise with builders.</li>
<li>Assist with invoice processing and appointment scheduling for technical staff.</li>
<li>Monitor customer satisfaction and feedback.</li>
<li>Support with specialist tasks such as overdue contractor orders and out-of-hours administration.</li>
<li>Provide occasional reception cover as required.</li>
</ul>The ideal candidate will have:<ul>
<li>Customer-focused with a professional and courteous manner.</li>
<li>Organised, reliable, and meticulous in record-keeping.</li>
<li>Confident using Microsoft Word and Excel.</li>
<li>A strong communicator with a good telephone manner.</li>
<li>Knowledge surrounding housing construction is desired but essential.</li>
</ul>Why Join Us as a Repairs Co-Ordinator?<ul>
<li>Opportunities for career growth and development.</li>
<li>33 days of annual leave pro-rata including Bank Holidays</li>
<li>Competitive salary of £27,663 per annum pro rata (21-hour week)</li>
<li>Monthly attendance bonus</li>
<li>Life assurance cover (three times your annual salary)</li>
<li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li>
<li>Ongoing training opportunities to develop your career</li>
<li>Employee support and health &amp; wellbeing services</li>
</ul><ul><li>Free access to on-site gym</li></ul>Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7450/Customer_Support_and_Admin_Officer_job_summary_June_25_Final.docx" target="_blank">Customer_Support_and_Admin_Officer_job_summary_June_25_Final</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Customer Support &amp; Administration Officer&nbsp; Reigate &amp; Banstead Borough Council Location: Town Hall, Reigate Salary: £24714 - 29355 Per annum Basis: Permanent, Full time 
 Are you looking for a new career opportunity in a fast developing, forward thinking and ambitious organisation?
The successful candidate will be a motivated person that has proven recent experience of working in an administrative role, in a capacity involving direct face to face support to the public and internal teams.
You will be a key member of the busy Homeless Prevention &amp; Homeless Relief Team who work to assist households within the borough to avoid homelessness. At Reigate &amp; Banstead we work in partnership with professionals where we aim to prevent homelessness at the earliest opportunity.
Applicant’s will be approaching for housing advice and assistance, and you will ensure all documents are available to the Homeless Prevention and Relief Teams in a timely and effective manner. You will provide essential administrative support to the wider team.
We are looking for a positive, supportive, flexible and innovative person that can engage well with households experiencing housing need. You will be responsible for managing your own caseload and providing excellent customer service to our residents. You will support our most vulnerable residents at a time of crisis, working with and empowering them to resolve their threat of homelessness.
You will be working with a friendly, supportive, positive and diverse housing team. We will provide you with a wealth of training opportunities.
The work is fast paced, and no two days are the same. We are proud to be an innovative and forward-thinking team who constantly strive to develop best practice to support residents.
About the Person
&nbsp; You will be organised and thrive in a fast paced environment. You must have excellent verbal and written communication skills, be an outstanding team player and be able to work on your own initiative. A commitment to providing high standards of customer service, with the skill and discipline to deliver this across a varied workload and to work to deadlines are essential.
The role is based at our modern offices at the Town Hall in Reigate, as well as visiting residents in the borough.

Staff Benefits:
&nbsp; In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We will provide you with:
&nbsp; • Competitive annual leave • An inclusive and social working environment • Staff wellbeing activities • Staff Network Groups • Training and career development • Modern offices in Reigate town centre • Contribution of 15% towards the LGPS pension scheme • Access to a reduced annual ‘Better’ leisure centre membership • Discounts for local and high street stores • A cycle lease scheme through salary sacrifice • Flexible working
Closing date: 27th July 2025 Interview date: 13th &amp; 14th August 2025
Values and Behaviours
&nbsp; Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
**NO AGENCIES PLEASE**

Customer Support & Administration Officer (Housing)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/4859/Technical_Officer_JD_PRG_Jan_25.docx" target="_blank">Technical_Officer_JD_PRG_Jan_25</a></li>
</ul>





Technical Officer
Are you a people person?
Can you learn fast, and adapt to deliver brilliant services?
Are you tenacious and passionate about your work?
We are growing and have a need for a Technical Officer to join our Asset team.&nbsp; &nbsp;This is a great opportunity to join a friendly and enthusiastic team.
Reporting to the Director of Asset Management, you will be supported in developing your career and will be involved in a range of interesting and unique projects.
We are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider.&nbsp;
At GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and will provide training and a development plan for our staff that meets both professional and personal ambitions.
As a small company, it means that every employee gets involved in delivering our services.&nbsp; Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants.
We offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance.
There will be some travel involved with this role.

36 Housing Jobs in London Borough of Hammersmith and Fulham, London, UK