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Please apply online via the link provided.



Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
We have an excellent opportunity for an outstanding candidate to join our Team and assist with the management of rent and service charges across Hexagon. You will support the development and implementation of effective service charge management systems in addition to providing support to your colleagues on rent and service charge issues.
This is an ideal opportunity if you are seeking your first officer level role or you may already be an experienced Analyst.&nbsp; You will have:
<ul>
<li>Knowledge and experience of rent and service charge processes.</li>
<li>A good understanding of basic accounting procedures and processes.</li>
<li>Excellent communication skills with the ability to explain complex issues to customers and colleagues.</li>
<li>Excellent IT and Numeracy skills.</li>
<li>Experience of using housing management and financial systems (SUN and CX desirable).</li>
<li>Part qualified Accountant or willing to undertake a relevant qualification.</li>
</ul>
This role presents a brilliant opportunity to further your career with a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
You will be joining a Great Place to Work accredited organisation with IIP Gold and we will offer you training and supervision to help you achieve your full potential, with an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
If you think you have the skills to do all this and more, we want to hear from you.
For further details and to apply, please click on the apply link above.
Closing date: Sunday 13 July 2025.
Interviews will be held on Wednesday 23 July 2025.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Rent & Service Charge Analyst

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7351/Role_Profile_-_Assistant_Service_Manager_Bookings_and_Cancellations.pdf" target="_blank">Role_Profile_-_Assistant_Service_Manager_Bookings_and_Cancellations</a></li>
</ul>

Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.&nbsp; We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.&nbsp; All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.&nbsp; There’s space for you to tell us what you need within our application form.
Our Benefits
If you join us, you’ll have access to a range of employee benefits. Read more about these <a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">here.</a>
About The Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Temporary Accommodation, Bookings &amp; Cancellations Service, which adopts a preventative approach across the housing, health and social care agendas.&nbsp; Your primary focus will be to operationally lead the Council’s placements into all forms of temporary accommodation and effective move-on into different housing pathways. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support some of our most vulnerable residents.&nbsp;
You will be required to manage a team of three Bookings &amp; Cancellations Officers. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough.&nbsp;
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
1. You will manage the effective allocation of all types of temporary accommodation including daily emergencies, cancellations and transfers; and to ensure that the placement of suitable accommodation is sufficient to meet with clients' individual needs and service demands. the Bookings &amp; Cancellations Officer are motivational to ensure a high-quality service is delivered.&nbsp;
2. You are an expert negotiator with a wide range of professionals to ensure the best possible outcomes can be achieved while recognising conflicting priorities.&nbsp; You organise your team to be highly efficient and effective in their roles, balancing the need to work independently but collaboratively to meet contextual needs.&nbsp; You are proactive in reviewing and evaluating your own performance and acting on your own initiative to improve and develop.&nbsp;
3. Manage workloads within and across teams to flex resources where needed to ensure workloads are balanced to prevent backlogs arising, i.e. backlog of housing benefit claims, setting up rent accounts, updating accommodation fields on housing databases for accurate recording of TA numbers, placements and move-on.&nbsp;&nbsp;
4. You will manage allocated staff and resources using core processes and procedures consistently across the assigned operational activities in an efficient manner that is in compliance with all relevant policies and guidelines.
About You
<ol>
<li>You have a strong ability to lead, motivate, manage and develop staff in a challenging, high volume, fast paced working environment, supporting staff to deal effectively with the demands of frontline work while delivering key service objectives.</li>
<li>You have expert communication skills both verbally and in writing to engage effectively with a broad range of people to influence, negotiate and persuade and achieve multidisciplinary outcomes across services.</li>
<li>You act with integrity, take personal responsibility and handle stress effectively, being a confident decision maker while motivating others to achieve successful corporate preventative outcomes, using proactive and creative solutions.</li>
<li>You work flexibly and independently, adapting to changing needs and proactively keep the team up to date with legislation, policy and guidance to ensure legally compliant recommendations and decisions.</li>
<li>You have excellent analytical and problem-solving skills, a comprehensive understanding of issues faced by vulnerable people and you work collaboratively with others to meet a range of needs while leading and managing a team to achieve targets and service objectives and make the team the very best it can be.</li>
</ol>
Qualifications: 
<ol>
<li>You have a degree or relevant work-based experience in similar environment dealing with vulnerable households and engaging in continual professional development.</li>
<li>You can travel independently around the Borough to visit residents in their homes and meet other professionals in community settings.</li>
<li>A basic DBS check is required.</li>
</ol>
If the points below resonate with you, we’d love you to put in an application: 
Are you passionate about customer services?
Are you an experienced homelessness professional?
Are you looking to working in a forward thinking and progressive housing department?
Read more about the work you’ll be doing in the Role Profile.
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Paul.Nally@hounslow.gov.uk" target="_blank">Paul.Nally@hounslow.gov.uk</a> 
Interviews for this job will be held during July 2025.
Closing date – 9th July 2025

London Borough of Hounslow

Assistant Service Manager, Bookings and Cancellations (Mat Cover)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6747/Strategic_Lead_-_Benefits_and_Homeless_Prevention_JD_-_Final__1_.pdf" target="_blank">Strategic_Lead_-_Benefits_and_Homeless_Prevention_JD_-_Final__1_</a></li>
</ul>

Please apply online via the link provided.



Hackney is London's most diverse and dynamic borough. Stretching from the edge of the City, to the Queen Elizabeth Olympic Park, it is an area of rapid economic growth, particularly in the tech, media, fashion and other creative industries. Hackney has more green space than any other inner London borough, some of the capital's best schools, and first class transport connections, which combined with excellent local public services and a thriving arts, cultural and retail sector, are fast making it one of London's most popular areas to live, work and visit.
Our challenge is to make sure that our borough's economic growth provides benefits for everyone who lives here, and to create opportunities that will transform the lives of local people.
We know that staff are key to our success and we are seeking people with ambition, creativity and commitment to our values to help us achieve the best for the people of Hackney.
Our Benefits and Homeless Prevention Service has responsibility for all areas of homelessness; from rough sleeping to housing allocations as well as the assessment of Housing Benefit, Council Tax Reduction and the Here to Help Service. This innovative approach is helping us provide a more joined up service and more focused support for those in Hackney that are at risk of homelessness.
We are currently recruiting for an additional Strategic Lead to join a team of 7, specifically to manage our Housing Supply area. The Housing Supply area is responsible for the procurement and contract management of temporary accommodation providers, as well as sourcing privately rented homes for homeless households.
A large part of this role is negotiation, contract management and establishing and maintaining good relationships with landlords. You will be the face of the Service to private rented sector landlords nationwide and you will lead on the development to source new properties, both in and out the borough. You will have good commercial acumen, and be financially astute exercising effective control over budgets, quality and performance.
The Council regularly tenders for new providers under a Dynamic Purchasing System and this role is responsible for leading on the evaluation and scoring of new tenders and bringing them on to the framework. Part of the role is managing a team who are responsible for visiting and inspecting properties.
With the introduction of the Renters Reform Act this year, you will also lead on implementing changes to ensure compliance and closer working with Private Sector Housing colleagues on enforcement, inspections, licensing and tenancy sustainment for tenants. We are looking for those with significant knowledge and experience managing within a housing supply environment.
The new manager will possess strong negotiating skills and knowledge of relevant legislation which must include a working understanding of the Housing Health and Safety Rating System. You will need to be confident and passionate about outstanding customer service and making sure delivery standards are achieved providing critical support for local people.
You will possess good political awareness skills and be articulate, organised and resilient. The ability to multi-task and be a strategic thinker is imperative. Strong contract management experience is essential encompassing a strong and professional attitude delivering creative and innovative solutions
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;08 July&nbsp;2025 (22.59)
Interview and assessment date:&nbsp;W/C 21 Jul&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Strategic Lead-Benefit & Homeless Prevention

Job DescriptionOrganisation: London Borough of Waltham ForestDirectorate:&nbsp;Place / HousingGrade:&nbsp;SO2Salary: £38,934 - £40,755Contract Type: Full-time Permanent&nbsp;Working hours per week:&nbsp;36 hoursApplication Deadline: 07/07/2025Proposed Interview Date(s): TBC &nbsp;Reference: 1746About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp;About the role:&nbsp;We have a fantastic opportunity for a new Tenancy Officer to join our existing Tenancy Management Service.&nbsp;This role offers a real opportunity to make a difference to people’s lives on a daily basis. We’re looking for someone who focus on delivering a responsive and efficient tenancy management service to our residents. You’ll need to have excellent customer care skills and focus on delivering the best outcomes for all the resident in the area you support. You’ll need to be highly organised and proactive as this is a busy customer facing service. The role of a Tenancy Officer is varied, no two days will be the same, so it’s important that you can think on your feet.&nbsp;To be successful in the role attitude and behaviour is key, there will be training available for the right candidate if they don’t have previous tenancy management experience. &nbsp;The key duties of this role include:<ul><li>Working with residents experiencing a change in their circumstances to make sure they receive the necessary support.</li><li>Delivering an outstanding service to residents taking the lead on responding to and managing a course of actions where a breach of tenancy has occurred.&nbsp;</li><li>Maintain a have a high level of expertise on legislation and current good practice relating to tenancy and lease management.</li><li>Manage a caseload of tenancy related activity to a professional standard and in line with policies and procedures.&nbsp;</li><li>Lead on cases of anti-social behaviour (ASB), domestic abuse (DA), hoarding and safeguarding</li><li>Making the best use of the valuable assets we have by supporting tenancy fraud initiatives and ensuring any empty homes are brought back in to use as quickly as possible.</li></ul>We offer a great flexible benefits package, a fantastic pension, and the opportunity to work flexibly.Diversity and Inclusion is integral to Waltham Forest and we are committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.<a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Tenancy%20Officer%20Job%20Description.pdf" target="_blank">Click here to download the Role Profile</a>Key Responsibilities:&nbsp;To apply for this role you should be able to demonstrate the following:&nbsp;<ul><li>Able to demonstrate knowledge of relevant housing legislation.</li><li>Experience of housing management applied in a multi-cultural environment.&nbsp;</li><li>Able to manage a complex workload and demonstrate experience of using the various tools to deal with tenancy breaches.&nbsp;</li><li>Knowledge of current housing and public sector issues.&nbsp;</li><li>Able to balance the needs of all key stakeholders and the ability to explain complex decisions taken by the service in a clear and concise manner.&nbsp;</li><li>Creative thinking and ability to persuade influence and convince others.&nbsp;</li><li>Prioritises work, manages own time productively and identifies areas requiring attention in order to achieve targets, &nbsp;</li><li>Strong written, verbal and presentation skills and ability to promote the service.&nbsp;</li><li>Doesn’t make assumptions, listens carefully and makes every effort to help customers to understand the advice and information given.&nbsp;</li><li>Recognises confidential and sensitive information and handles discreetly and with tact.&nbsp;</li><li>Looks to resolve complaints effectively at the earliest opportunity. &nbsp;</li><li>Commitment to high standards of customer care and the ability to deal sensitively with a wide range of customers. Ability to draft and write complex correspondence and reports. Ability to ensure all work/actions is updated on system and uploaded on house files to enable excellent record keeping.</li></ul>Qualifications and Requirements:&nbsp;To be considered for this position, you should meet the following requirements:&nbsp;<ul><li>Numeracy and literacy qualification e.g., GCSE English and Maths or equivalent. Relevant professional qualification</li></ul>Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;<ul><li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li><li>Satisfactory declaration of interest;</li><li>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp;</li><li>Satisfactory DBS check;&nbsp;</li><li>Suitable driver’s license;</li></ul>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact Khemba Ankhrah, Tenancy Team Leader at <a href="mailto:khemba.ankhrah@walthamforest.gov.uk" target="_blank">khemba.ankhrah@walthamforest.gov.uk</a>&nbsp;or 0208 496 3000.&nbsp;If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Tenancy Officer

<ul></ul>





Neighbourhood Officer (RP0094) (6 month fixed term contract)37 hours per week (hybrid working)Starting salary £37,160pa with potential progression to £39,974pa on achieving designated skills and experienceCan you make a difference?Our community is at our heart. We are committed to supporting the people who live in our homes, the communities we serve and those we work with. Are you ready to make a difference in people's lives? If so, we have the perfect opportunity for you! We are currently looking for a dedicated Neighbourhood Officer to join our team.We are seeking a Neighbourhood Officer who can proactively lead the delivery of a customer-focused service for a patch of properties in the Borough.You’ll deliver a high-quality housing and tenancy service, delivering excellent services to the community and help to create sustainable and thriving neighbourhoods.You will be encouraged to be innovative in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities, as well as helping deliver an exceptional ‘first point of contact resolution’ customer experience.We are looking for someone who:<ul>
<li>Has experience of working in the housing sector or similar role</li>
<li>Has experience of working in a customer facing role with strong customer care skills.</li>
<li>Has experience of delivering a high standard of customer service with demonstrable initiative and problem-solving skills.</li>
<li>Has experience of working collaboratively building successful working relationships with key stakeholders, partners and customers.</li>
<li>Has experience of Safeguarding, raising concerns through policies and procedures.</li>
<li>Has good IT skills.</li>
<li>Has a full UK driving licence and have access to a vehicle.</li>
</ul>Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.Closing date for application is 13 July 2025.Remote assessments will be held on 17 July 2025.Interviews will be held on 24 July 2025.

Welwyn Hatfield Borough Council

Neighbourhood Officer (RP0094)

Job Description Organisation: London Borough of Waltham Forest Salary: PO6 £52,584 to £55,620&nbsp; Contract Type: Permanent, Full time Working hours per week: 36 Hours Application Deadline: 14/07/2025 Proposed Interview Date(s): To be confirmed &nbsp; About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Lead_Developer_PO6_1789.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;</a> About the role:&nbsp; London Borough of Waltham Forest is looking for a Lead Developer who has passion for improving digital systems and processes. Over the last two years, our Housing Service digital transformation programme has brought in a number of exciting new developments that are enhancing the way our teams work and how residents access our services. &nbsp; As our Lead Developer, you will be a manager in a small team with a significant impact in shaping the future of digital housing services. As part of the Housing Systems Team, you’ll work across a range of departments and services, collaborating with colleagues and partners to design and deliver efficient solutions. Your work will directly influence how we serve our residents, improving both internal processes and customer experience. This is a unique opportunity to see the results of your work making a difference in the real world, as you take ownership of complex projects that deliver meaningful, lasting impact. This role requires advanced knowledge of housing management systems such as NEC Housing, NEC Document Management system, MRI Jigsaw along with strong skills in SQL. You’ll be responsible for translating complex business processes into technical deliverables, managing multiple projects and guiding teams to deliver high quality services that support housing operations and tenant experience improvements. You’ll work within a policy and regulatory framework, applying best practices in system development while exercising professional judgement on sensitive data and stakeholder needs (internal and external). The role involves planning and coordinating your own work and that of others, offering specialist advice and developing solutions to monitor and improve performance across high profile statutory services. You’ll be expected to manage competing prioritise, provide accurate project estimates and ensure quality assurance through testing and validation of system development. This position requires excellent communication and interpersonal skills, with the ability to explain technical concepts in non-technical language and influence a wide range of stakeholders. You’ll be accountable for the secure use of sensitive data, resources and expected to use creativity and initiative to solve complex issues in a dynamic and sometimes unpredictable environment. Your ability to work independently, think strategically, and deliver results under pressure will be key to your success in this role.&nbsp; Key Responsibilities:&nbsp; <ul> <li>Lead on design, development and implementation of changes to the housing management and related systems.</li> <li>Develop new processes, procedures and modules in the housing management systems ensuring they are well documented.</li> <li>Lead on critical annual tasks such as Rents Year End, Service Charges Estimates and Actuals, as well as annual system upgrades.</li> <li>Have a working knowledge of different housing services that are &nbsp;provided by a local authority.&nbsp;</li> </ul> Qualifications and Requirements:&nbsp; <ul> <li>Hold a degree or equivalent or vocational qualification in relevant subject or area.</li> <li>Have expert knowledge and experience of housing management systems including but not limited to NEC Housing, NEC document management and MRI Jigsaw.</li> <li>Experience of using database structure query language (SQL).</li> <li>An excellent understanding of API development, documentation and best practices.&nbsp;</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Moynul Hoque at <a href="mailto:Moynul.Hoque@walthamforest.gov.uk" target="_blank">Moynul.Hoque@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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Lead Developer

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Home Ownership and Rents Team Leader (P01573)Starting salary £40,689 pa with potential progression to £43,690pa on achieving designated skills and experience37 hours per week (hybrid working) Welwyn Hatfield Borough Council owns and manages more than 10,000 social rented and leaseholder homes and we have ambitions to do more.Our aim is to make it easy for residents to access our services and we want to aid and support our tenants in the right place, at the right time. We know that this is a challenging time for many households and our new approach to service delivery reflects this.This is a key role where you will manage the following essential services: Leasehold and Home Ownership accounts, Right to Buy and Rent Accounting Transactions.You’ll deliver our promise of being a high-quality landlord, maximising our income and consulting our 1300 leaseholders to ensure their accounts are administered and managed effectively. Additionally, the team will be administering the council’s Right to Buy sales and rent account transactions and annual increases.We are looking for someone who has:<ul>
<li>Significant experience of delivering a leasehold service, including accounts management and consultations</li>
<li>Strong technical knowledge of leasehold services and accounts management</li>
<li>Detailed knowledge and experience of right to buy procedures and legislation</li>
</ul>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.You will be based at our offices in White Lion Square, Hatfield.We can offer you flexible working arrangements as well as the Local Government benefits including pension scheme and generous annual leave allowance.Our Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values areCollaborative, Open, Responsible and Excellent.If you are interested in working in an ambitious authority, working collaboratively with dedicated officers, we want to hear from you. Closing date for applications is 10 July 2025Remote assessment will be held on 18 July 2025Interviews will be held on 29 July 2025. Keywords: welwyn hatfield council, local government, leasehold, right to buy, rent, accounts, finance, team leader, home ownership,

Home Ownership & Rents Team Leader (P01573)

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Housing Needs Review &amp; Improvement Manager &nbsp;(Job number: 3609) Salary: £48,969 Grade:&nbsp;Level 4 Zone 2 Location:&nbsp;5 Pancras Square, N1C 4AG Contract Type:&nbsp;Permanent &nbsp; Hours:&nbsp;36 per week,full time Closing Date:&nbsp;Monday 7^th July at 23:55 About Camden Camden is building a borough where everyone can thrive. We're home to radical social change, progressive values, and big ambitions and housing is at the heart of our mission. We’re working closely with our communities to ensure access to safe, secure, and sustainable homes for all. We’re looking for a committed and experienced professional to lead our statutory housing review function and help drive improvement across our housing services. The Role As the Housing Needs Review &amp; Improvement Manager you will lead Camden’s housing review service, overseeing statutory reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996. You will represent the Council in court, liaise with legal teams, and ensure decisions are legally robust and compliant. This is a strategic leadership role. You will manage and develop a team of review officers, champion service improvement, and shape policy in response to legal precedent and resident feedback. You will work closely with legal services, housing teams, elected members, and the ombudsman. You'll also lead on data analysis, training, and quality assurance, using insights to strengthen delivery across the housing service. About You You bring substantial experience in housing, homelessness, or legal services, with strong knowledge of Parts 6 and 7 of the Housing Act and related case law. You understand administrative law, safeguarding, and housing allocations. You have proven leadership experience, including managing staff, guiding performance, and improving service standards. You are confident representing the Council in legal proceedings, producing high quality written decisions, and training others on good practice. You are a collaborative, resident-focused professional with a passion for equity, inclusion, and better housing outcomes. To view the Job Profile, please CLICK HERE&nbsp; or copy and paste the below in to your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/documen…</a> What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp; &nbsp;&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity &nbsp;&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments &nbsp;&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neuro diverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

Housing Needs Improvement Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/4859/Technical_Officer_JD_PRG_Jan_25.docx" target="_blank">Technical_Officer_JD_PRG_Jan_25</a></li>
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Technical Officer
Are you a people person?
Can you learn fast, and adapt to deliver brilliant services?
Are you tenacious and passionate about your work?
We are growing and have a need for a Technical Officer to join our Asset team.&nbsp; &nbsp;This is a great opportunity to join a friendly and enthusiastic team.
Reporting to the Director of Asset Management, you will be supported in developing your career and will be involved in a range of interesting and unique projects.
We are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider.&nbsp;
At GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and will provide training and a development plan for our staff that meets both professional and personal ambitions.
As a small company, it means that every employee gets involved in delivering our services.&nbsp; Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants.
We offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance.
There will be some travel involved with this role.

29 Housing Jobs in Hemel Hempstead, UK