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Neighbourhood Team Leader Fixed term contract until 31 March 2026 18.5 hours per week (hybrid working) Starting salary £45,647 pro rata with progression to £48,879 pro rata through annual increments subject to satisfactory service Are you a passionate housing professional who wants to make a real difference to our tenant’s lives? We are looking for an exceptional TeamLeaderto join our Neighbourhoods team.This exciting role involves overseeing the delivery of tenancy services.This includes managing operational aspects of neighbourhood and estate management to enhance communities, resolving complex tenancy management cases, developing services, and ensuring that we meet our corporate priorities and performance indicators.The role also involves providing leadership to a team of Neighbourhood Officers to ensure outstanding service delivery, managing performance, and motivating and developing staff.We are looking for anenthusiasticleaderwho has:<ul><li>Experience of delivering in a tenancy or housing management role or relevant housing related area.</li><li>Up to date housing knowledge.</li><li>Strong leadership skills with the ability to set clear objectives, manage performance, motivate, and coach staff.</li><li>Excellent communicator and able to collaborate and foster effective partnerships.</li><li>Excellent customer care.</li></ul>The Neighbourhood team is very friendly and supportive and working at Welwyn Hatfield Borough Council is a rewarding experience. We look forward to receiving your application.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will also need a full driving licence and access to a car. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities. We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Career</a> Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We do not offer sponsorship for employment in the UK. Closing date for applications is 16 November 2025.Remote assessments will be held on 20 November 2025.Face to face interviews will be held on 24 November 2025. Keywords: Housing, Neighbourhoods, Tenancy, Team, Leader, Communities, Hybrid, Hertfordshire, Enforcement, Social Housing, Customer, Service, Support, Tenants.

Welwyn Hatfield Borough Council

Neighbourhood Team Leader (RP0149)

About the role⭐Sheltered Services Officer Part Time We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.About the roleDo you want to make a real difference to older and more vulnerable residents, helping them live safely, independently and confidently in their homes?This is your chance to join North Northamptonshire Council’s Housing Management Service at a time of real change and investment. We are reshaping our services to be more visible, proactive and closer to tenants – and our sheltered housing team is at the heart of this transformation.As a Sheltered Services Officer, you will work directly with residents in our schemes, providing support, reassurance and practical help to ensure they feel safe, connected and able to thrive. You’ll be a familiar, friendly face who residents can rely on – and you’ll play a key role in building strong communities within our schemes.You will be part of a service that is:<ul><li>Visible and connected – smaller patches, stronger links with tenants and communities.</li><li>Supportive and responsive – more focus on helping vulnerable residents maintain independence.</li><li>Engaged and accountable – giving tenants a stronger voice and greater involvement in how their schemes are run.</li><li>Cleaner and safer – with more caretaking support to improve communal spaces.</li></ul>This is a rewarding and people-focused role where every day you will see the positive impact of your work.What will you be doing?What you will be doingYou’ll be responsible for ensuring our sheltered housing schemes are safe, welcoming and supportive environments. Your work will include:<ul><li>Being a visible and approachable presence within schemes, building trusted relationships with residents.</li><li>Supporting residents to maintain their independence, while ensuring their wellbeing and safety.</li><li>Responding to issues quickly – from repairs and health &amp; safety concerns to safeguarding alerts.</li><li>Carrying out regular checks on schemes, communal areas and individual residents where appropriate.</li><li>Helping to organise activities and events that reduce isolation and strengthen community spirit.</li><li>Working with Neighbourhood Housing Officers, caretakers, health professionals and support services to provide a joined-up service.</li><li>Promoting tenant engagement, ensuring sheltered residents have a strong voice in shaping services.</li></ul>About youAbout youWe are looking for people who are caring, proactive and passionate about supporting older and more vulnerable residents.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Experience of working with older people, vulnerable adults, or in housing, support or community services.</li><li>Excellent people skills – approachable, empathetic and confident in building trust.</li><li>The ability to respond calmly and effectively to emergencies or challenging situations.</li><li>Strong organisational skills and attention to detail, with the ability to manage a busy workload.</li><li>A genuine commitment to helping residents feel safe, connected and part of a thriving community.</li></ul>This is an excellent opportunity to join a forward-looking housing service, make a visible difference every day, and play your part in creating safer, stronger and more supportive communities.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Sheltered Services Officer Part Time 

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<h2>Job introduction</h2>Are you a team player who enjoys the challenge of working in a busy environment?If so, here is an exciting opportunity to join Brighton &amp; Hove City Council’s Property &amp; Investment Team. We are a small Team who work closely with the council’s surveyors, responsive repairs team, gas contractors and other teams, to deliver excellent customer service to our residents and elected members, ensuring the customer experience is both positive and effective as well as the job being interesting and varied.Interviews to be held week commencing 1st December 2025.For an informal discussion, please contact Tracy Lewis - Customer Services Manager on 01273 293157<h2>About the role</h2>As a Partnership and Resident Liaison Officer, you will provide assistance to the Customer Services Manager in delivering excellent customer service by engaging with and obtaining the support and input of other stakeholders, in order that our service is developed to the optimum level. &nbsp;Collectively as part of the team, you will be responsible for the investigation and resolution of complaints and enquires from residents, elected members and colleagues.You will be responsible for developing and applying existing systems to monitor and carry out leaseholder consultation, and to assist in ensuring compliance in all regards with the service charges, consultation requirements and regulations. If you do not possess an understanding of leasehold management in general, specifically consultation requirements under sections 18-30 of the Landlord and Tenant Act 1985, training will be given.This role involves the use of Microsoft Office and in-house computer systems and requires you to be able to monitor and analyse data for your team to ensure adherence to statutory deadlines.&nbsp;You will have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service and strict deadlines.We want you to feel supported and valued so we offer fantastic benefits such as:<ul><li>generous annual leave entitlement</li><li>flexible working hours scheme</li><li>access to the Local Government Pension scheme&nbsp;</li><li>1-2-1 support from your Customer Services Manager</li><li>Learning &amp; Development opportunities</li><li>other staff benefits and discounts such as bus ticket and cycle loans: reduced cost gym membership with Freedom Leisure.</li></ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>

Brighton & Hove City Council

Resident Liaison Officer

<ul><li>Reference: EC242 </li><li>Division: Crawley Homes </li><li>Salary: £32,287.00 - £38,133.00 per annum pro rata </li><li>Contract type: Fixed term </li><li>Posted on: 31 October 2025 </li><li>Interview date:02 December 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 29.6 per week </li><li>Closing date: 23 November 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Are you passionate about delivering high-quality housing services and making a real impact in people’s lives? Crawley Homes is looking for a dedicated and proactive Housing Officer to join our dynamic Tenancy Services team. This is a fantastic opportunity to work in a front-line role, supporting tenants and managing a wide range of housing responsibilities including tenancy management, income recovery, voids, and estate services.As a Housing Officer, you’ll be responsible for:<ul><li>managing tenancies, including changes, terminations, and mutual exchanges</li><li>supporting tenants with income management and arrears recovery</li><li>letting void properties efficiently and sensitively</li><li>conducting property inspections and estate management duties</li><li>liaising with tenants, contractors, and partner agencies</li><li>promoting community development and responding to safeguarding concerns</li></ul>We’re seeking an individual who:<ul><li>is an excellent communicator with strong negotiation and organisational skills</li><li>has a good understanding of housing law, welfare benefits, and safeguarding</li><li>is customer-focused and committed to continuous service improvement</li><li>can work flexibly, including occasional evenings and weekends in response to the requirements of the post</li><li>holds a full UK driving licence and has access to a suitable vehicle</li></ul>We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>This is an 18-month fixed-term contract, offered on a part-time basis (29.6 hours per week) across four working days, with Tuesday proposed as the non-working day.This post is subject to a satisfactory clearance of a Basic Disclosure and Barring Service check.A full current UK driving licence and use of a suitable vehicle are requirements of the role.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:caroline.lynn@crawley.gov.uk" target="_blank">caroline.lynn@crawley.gov.uk</a> or <a href="mailto:sarah.jenn@crawley.gov.uk" target="_blank">sarah.jenn@crawley.gov.uk</a>, Area Housing Managers.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/2025-10/EC248%20-%20Housing%20Officer%20JD.pdf"> Housing Officer job description (PDF, 196.06 KB) </a></li></ul>





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4 Housing Part time Jobs