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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/4859/Technical_Officer_JD_PRG_Jan_25.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/4859/Technica…</a></li>
</ul>





Technical Officer
Are you a people person?
Can you learn fast, and adapt to deliver brilliant services?
Are you tenacious and passionate about your work?
We are growing and have a need for a Technical Officer to join our Asset team.&nbsp; &nbsp;This is a great opportunity to join a friendly and enthusiastic team.
Reporting to the Director of Asset Management, you will be supported in developing your career and will be involved in a range of interesting and unique projects.
We are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider.&nbsp;
At GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and will provide training and a development plan for our staff that meets both professional and personal ambitions.
As a small company, it means that every employee gets involved in delivering our services.&nbsp; Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants.
We offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance.
There will be some travel involved with this role.

Technical Officer

Organisation: London Borough of Waltham ForestDirectorate:&nbsp;Place / HousingGrade:&nbsp;SO2Salary: £38,934 - £40,755Contract Type: Full-time Permanent&nbsp;Working hours per week:&nbsp;36 hoursApplication Deadline: 07/07/2025Proposed Interview Date(s): TBC &nbsp;Reference: 1746About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp;About the role:&nbsp;We have a fantastic opportunity for a new Tenancy Officer to join our existing Tenancy Management Service.&nbsp;This role offers a real opportunity to make a difference to people’s lives on a daily basis. We’re looking for someone who focus on delivering a responsive and efficient tenancy management service to our residents. You’ll need to have excellent customer care skills and focus on delivering the best outcomes for all the resident in the area you support. You’ll need to be highly organised and proactive as this is a busy customer facing service. The role of a Tenancy Officer is varied, no two days will be the same, so it’s important that you can think on your feet.&nbsp;To be successful in the role attitude and behaviour is key, there will be training available for the right candidate if they don’t have previous tenancy management experience. &nbsp;The key duties of this role include:<ul><li>Working with residents experiencing a change in their circumstances to make sure they receive the necessary support.</li><li>Delivering an outstanding service to residents taking the lead on responding to and managing a course of actions where a breach of tenancy has occurred.&nbsp;</li><li>Maintain a have a high level of expertise on legislation and current good practice relating to tenancy and lease management.</li><li>Manage a caseload of tenancy related activity to a professional standard and in line with policies and procedures.&nbsp;</li><li>Lead on cases of anti-social behaviour (ASB), domestic abuse (DA), hoarding and safeguarding</li><li>Making the best use of the valuable assets we have by supporting tenancy fraud initiatives and ensuring any empty homes are brought back in to use as quickly as possible.</li></ul>We offer a great flexible benefits package, a fantastic pension, and the opportunity to work flexibly.Diversity and Inclusion is integral to Waltham Forest and we are committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.<a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Tenancy%20Officer%20Job%20Description.pdf" target="_blank">Click here to download the Role Profile</a>Key Responsibilities:&nbsp;To apply for this role you should be able to demonstrate the following:&nbsp;<ul><li>Able to demonstrate knowledge of relevant housing legislation.</li><li>Experience of housing management applied in a multi-cultural environment.&nbsp;</li><li>Able to manage a complex workload and demonstrate experience of using the various tools to deal with tenancy breaches.&nbsp;</li><li>Knowledge of current housing and public sector issues.&nbsp;</li><li>Able to balance the needs of all key stakeholders and the ability to explain complex decisions taken by the service in a clear and concise manner.&nbsp;</li><li>Creative thinking and ability to persuade influence and convince others.&nbsp;</li><li>Prioritises work, manages own time productively and identifies areas requiring attention in order to achieve targets, &nbsp;</li><li>Strong written, verbal and presentation skills and ability to promote the service.&nbsp;</li><li>Doesn’t make assumptions, listens carefully and makes every effort to help customers to understand the advice and information given.&nbsp;</li><li>Recognises confidential and sensitive information and handles discreetly and with tact.&nbsp;</li><li>Looks to resolve complaints effectively at the earliest opportunity. &nbsp;</li><li>Commitment to high standards of customer care and the ability to deal sensitively with a wide range of customers. Ability to draft and write complex correspondence and reports. Ability to ensure all work/actions is updated on system and uploaded on house files to enable excellent record keeping.</li></ul>Qualifications and Requirements:&nbsp;To be considered for this position, you should meet the following requirements:&nbsp;<ul><li>Numeracy and literacy qualification e.g., GCSE English and Maths or equivalent. Relevant professional qualification</li></ul>Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;<ul><li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li><li>Satisfactory declaration of interest;</li><li>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp;</li><li>Satisfactory DBS check;&nbsp;</li><li>Suitable driver’s license;</li></ul>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact Khemba Ankhrah, Tenancy Team Leader at <a href="mailto:khemba.ankhrah@walthamforest.gov.uk" target="_blank">khemba.ankhrah@walthamforest.gov.uk</a>&nbsp;or 0208 496 3000.&nbsp;If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Tenancy Officer

This opportunity is currently being offered on a fixed term contract basis of 18 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. &nbsp;If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).We are seeking a Housing Leasehold Assistant to join the team at level B. This level attracts a salary that is mid-point of the range. You will have related experience and be able to demonstrate applied and developed knowledge, experience and skills to be effective in this role. All elements of level A and B listed within the person specification are essential. &nbsp;You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. &nbsp;You will be required to provide a range of general administrative duties in order to support service delivery. To act as the first point of contact for internal and external customers and provide a professional and welcoming environment at all times.&nbsp;Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.&nbsp;Accountabilities and outcomes:&nbsp;To assist with leasehold related matters including Service Charge, Income collection, Lease Extension, Land Sale, Right to Buy applications, and general administration duties.&nbsp;To manage the first stages of the Right to Buy and Land Sale application and enquires relating to Leaseholders.To assist with debt recovery of service charge and ground rent for current and former leaseholders. To use all available resources to trace former debt to the council and make use of debt recovery agencies as appropriate.&nbsp;To liaise with internal and external organisation and also support with complaints investigation and response. To assist with bulk communications with customers including mail-outs, bulk email and bulk text message campaigns.&nbsp;To provide good customer service by answering telephone calls and emails, resolve them at the point of contact if possible. For complex cases ensuring all details are made available to the Right to Buy Officer and that cases are correctly prioritised.To raise repairs or maintenance issues reported by leaseholders and follow up with Property Services Team and appropriate contractor. Also assist in responding to alteration requests from leaseholders in liaison with Property Medway Council Job Profile Services team.Assist with organising and running customer involvement events involving leaseholders and Medway Council HRA residents at the discretion of the Head of Service, such other activities as may from time to time be agreed consistent with the nature of the job described above.&nbsp;If you would like to have an informal discussion with the recruiting manager, please call Julie Fulgence on 01634 33585Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. &nbsp;There will be further opportunity once in post to progress from level A to B, and B to C. &nbsp;When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.&nbsp;The person specification of a job profile is split into three levels:&nbsp;Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. &nbsp;Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. &nbsp;Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.&nbsp;Important Information-&nbsp;Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online.&nbsp;Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. &nbsp; All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.&nbsp;Please visit&nbsp;<a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.&nbsp;We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Housing Leasehold Assistant

We are currently recruiting for a Planned Works Project Manager to manage the delivery of all aspects of the HRA’s capital planned work programme and ensure that programme performance is adequately reported.Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.Accountabilities and outcomes:&nbsp;To provide technical advice across Property Services and all Housing Staff as required in relation to planned maintenance.&nbsp;To manage a range of planned maintenance contractors and ensure the delivery of a quality housing maintenance service, developing partnered principles as appropriate.&nbsp;To work closely with contractors and monitor the quality and quantity of work undertaken, always ensuring contract compliance (including a range of specialist contracts). To utilise specialist computer software to comprehensively administer works’ orders.&nbsp;To work closely with the HRA Planned works surveyor to ensure that pre and post inspection of planned works are carried out to target, chasing work and authorising works to agreed levels.&nbsp;To ensure that quotes for non-Schedule of Rate works are obtained in line with council procedures. To review capital works specifications periodically, ensuring that service delivery remains current and in keeping with the sector.&nbsp;To create specifications for planned works projects and to assist with the procurement of contract and/or services.If you would like to have an informal discussion with the recruiting manager, please e-mail Lee Deacon on&nbsp;<a href="mailto:lee.deacon@medway.gov.uk" target="_blank">lee.deacon@medway.gov.uk</a>We seeking to appoint a Planned Works Project Manager. &nbsp;You can demonstrate knowledge, experience and skills to allow you to perform within this role. &nbsp;You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. &nbsp; You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.&nbsp;Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. &nbsp;There will be further opportunity once in post to progress from level A to B, and B to C. &nbsp;When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.&nbsp;The person specification of a job profile is split into three levels:&nbsp;Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. &nbsp;Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. &nbsp;Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.&nbsp;Important Information-&nbsp;Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online.&nbsp;Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. &nbsp; All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.&nbsp;Please visit&nbsp;<a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.&nbsp;We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

PLANNED WORKS PROJECT MANAGER

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6266/Role_Profile_-_Housing_Solutions_and_Independence_Officer.pdf" target="_blank">Role_Profile_-_Housing_Solutions_and_Independence_Officer</a></li>
</ul>

Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.&nbsp; We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.&nbsp; All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”.&nbsp; It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.&nbsp; There’s space for you to tell us what you need within our application form.
Our Benefits
If you join us, you’ll have access to a range of employee benefits. Read more about these here - <a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">https://www.hounslow.gov.uk/info/20037/working_for_the_council</a>
About The Role
We are looking for a motivated, creative and committed individual to join the team our Housing Advice Team. You should have a keen interest in helping families and individuals at risk of homelessness to find solutions and with a focus on remaining in their current home.&nbsp; You must have experience of having worked within a statutory homelessness prevention service.
The successful candidate will have detailed knowledge and experience of working with the Housing Act 1996 and Homelessness Reduction Act (HRA) and a proven track record of preventing homelessness, providing detailed housing advice to residents with housing issues and be able to empathise with the with clients facing the homelessness and understand the Council’s legal duties to those clients.
In addition to the above, you must be able to demonstrate your experience of managing complex cases, providing support to more junior staff, working within a busy environment and work to tight deadlines.
Your ability to communicate clearly and effectively to a wide variety of people and to be able to communicate clear concise advice both in written and verbally is crucial.
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is aims to developing and progressing our agenda to reduce assess, identify housing needs and look for solutions to prevent homelessness.
<ul>
<li>You will prevent homelessness by providing housing advice and assistance to people facing homelessness and carrying out homelessness prevention work.</li>
<li>You will provide customers with housing prevention advice supporting them to sustain their current accommodation or support them to secure alternative accommodation through the provision of personal housing plans.</li>
<li>You will be able to issue good quality notification letters such as 184 decisions in line with the council’s duty Housing Act 1997 and the HRA 2017 and in a timely manner.</li>
<li>You will work jointly with other services and partners to prevent homelessness and lead, attend and manage multi professional meetings when appropriate.</li>
<li>You will enable the delivery of a more efficient and effective homeless prevention and assessment service and assist in the development of policies and procedures.</li>
</ul>
About You
The Ideal Candidate
<ul>
<li>You will have knowledge of the legislative frameworks and statutory requirements relating to the Housing Solutions Service and knowledge of relevant legislation especially the Homelessness Reduction Act 2017, Part VII of the Housing Act 1996 and the Homelessness code of Guidance.</li>
<li>You will have a good understanding of the Safeguarding in relation our vulnerable residents and the how to with external and internal partners to support them.</li>
<li>You will demonstrate an understanding of current issues affecting social housing and private housing provision, and of range of housing options and homelessness prevention approaches.</li>
<li>You will have experience of managing a varied caseload effectively ensuring that your cases are up to date.</li>
<li>You will have written and verbal communication skills, with ability to provide negotiation and the ability to work collaboratively with other services and partners.</li>
</ul>
If the points below resonate with you, we’d love you to put in an application: 
<ul>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
Read more about the work you’ll be doing in the Role Profile.
Essential for the role 
Basic DBS check is required for the role.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Kojo.Awuku@hounslow.gov.uk" target="_blank">Kojo.Awuku@hounslow.gov.uk</a>&nbsp; 
Interviews for this job will be held during July 2025.
Closing date – 3rd July 2025

London Borough of Hounslow

Housing Solutions and Independence Officer

<ul></ul>





Neighbourhood Officer (RP0094) (6 month fixed term contract)37 hours per week (hybrid working)Starting salary £37,160pa with potential progression to £39,974pa on achieving designated skills and experienceCan you make a difference?Our community is at our heart. We are committed to supporting the people who live in our homes, the communities we serve and those we work with. Are you ready to make a difference in people's lives? If so, we have the perfect opportunity for you! We are currently looking for a dedicated Neighbourhood Officer to join our team.We are seeking a Neighbourhood Officer who can proactively lead the delivery of a customer-focused service for a patch of properties in the Borough.You’ll deliver a high-quality housing and tenancy service, delivering excellent services to the community and help to create sustainable and thriving neighbourhoods.You will be encouraged to be innovative in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities, as well as helping deliver an exceptional ‘first point of contact resolution’ customer experience.We are looking for someone who:<ul>
<li>Has experience of working in the housing sector or similar role</li>
<li>Has experience of working in a customer facing role with strong customer care skills.</li>
<li>Has experience of delivering a high standard of customer service with demonstrable initiative and problem-solving skills.</li>
<li>Has experience of working collaboratively building successful working relationships with key stakeholders, partners and customers.</li>
<li>Has experience of Safeguarding, raising concerns through policies and procedures.</li>
<li>Has good IT skills.</li>
<li>Has a full UK driving licence and have access to a vehicle.</li>
</ul>Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.Closing date for application is 13 July 2025.Remote assessments will be held on 17 July 2025.Interviews will be held on 24 July 2025.

Welwyn Hatfield Borough Council

Neighbourhood Officer (RP0094)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6191/TA_Officer_JDPS_March_2025.doc" target="_blank">TA_Officer_JDPS_March_2025</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



The Council's current ambition is to increase our own supply of Temporary Accommodation. 
It is an exciting time to be joining the housing service. This role has been created to assist and ensure those who are staying in TA are supported whilst there. Given this, we are seeking a highly motivated and enthusiastic individual who wants to get the very best of outcomes for residents of the Borough.
To support this ambition, we have an exciting new opportunity to join our Housing Solutions service in a part time permanent role. The role will be three days a week and based in our new accommodation in Tonbridge.
You will work with and support both the Housing and Benefits teams as well as households directly to minimise any stay within temporary accommodation.&nbsp; There will also be a focus on helping to prevent any arrears occurring because of the stay within the temporary accommodation.
Whilst you will be primarily based in Tonbridge, there may be times when you will be required to visit other temporary accommodation in other areas. The role will be focused on working with households who have been placed in temporary accommodation to check on occupancy and welfare.
In addition, you will recognise, report and monitor situations and/or changes in circumstances within temporary accommodation placements which may give cause for additional support, warnings, impact on housing duties e.g. anti-social behaviour.
You will have experience of working in a similar role with a local authority, Registered Social Landlord, homeless charity or similar.
Above all you will be self-motivated and able to work with minimal supervision, possess excellent communication skills and have the enthusiasm to help others overcome their problems.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;
<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Tonbridge and Malling Borough Council - Working for Us </a>
For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager on <a href="mailto:claire.keeling@tmbc.gov.uk" target="_blank">claire.keeling@tmbc.gov.uk</a> (Direct candidates only, strictly no agencies please)

Tonbridge & Malling Borough Council

TA Officer

<ul></ul>





Home Ownership and Rents Team Leader (P01573)Starting salary £40,689 pa with potential progression to £43,690pa on achieving designated skills and experience37 hours per week (hybrid working) Welwyn Hatfield Borough Council owns and manages more than 10,000 social rented and leaseholder homes and we have ambitions to do more.Our aim is to make it easy for residents to access our services and we want to aid and support our tenants in the right place, at the right time. We know that this is a challenging time for many households and our new approach to service delivery reflects this.This is a key role where you will manage the following essential services: Leasehold and Home Ownership accounts, Right to Buy and Rent Accounting Transactions.You’ll deliver our promise of being a high-quality landlord, maximising our income and consulting our 1300 leaseholders to ensure their accounts are administered and managed effectively. Additionally, the team will be administering the council’s Right to Buy sales and rent account transactions and annual increases.We are looking for someone who has:<ul>
<li>Significant experience of delivering a leasehold service, including accounts management and consultations</li>
<li>Strong technical knowledge of leasehold services and accounts management</li>
<li>Detailed knowledge and experience of right to buy procedures and legislation</li>
</ul>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.You will be based at our offices in White Lion Square, Hatfield.We can offer you flexible working arrangements as well as the Local Government benefits including pension scheme and generous annual leave allowance.Our Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values areCollaborative, Open, Responsible and Excellent.If you are interested in working in an ambitious authority, working collaboratively with dedicated officers, we want to hear from you. Closing date for applications is 10 July 2025Remote assessment will be held on 18 July 2025Interviews will be held on 29 July 2025. Keywords: welwyn hatfield council, local government, leasehold, right to buy, rent, accounts, finance, team leader, home ownership,

Home Ownership & Rents Team Leader (P01573)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5526/Legal_Threshold_Officer_-_Benefits_and_Homeless_Prevention____3_.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5526/Legal_Th…</a></li>
</ul>

Please apply online via the link provided.



Hackney is London's most diverse and dynamic borough. Stretching from the edge of the City, to the Queen Elizabeth Olympic Park, it is an area of rapid economic growth, particularly in the tech, media, fashion and other creative industries. Hackney has more green space than any other inner London borough, some of the capital's best schools, and first class transport connections, which combined with excellent local public services and a thriving arts, cultural and retail sector, are fast making it one of London's most popular areas to live, work and visit. Our challenge is to make sure that our borough's economic growth provides benefits for everyone who lives here, and to create opportunities that will transform the lives of local people.
We know that staff are key to our success and we are seeking people with ambition, creativity and commitment to our values to help us achieve the best for the people of Hackney.
Our Benefits and Homeless Prevention Service has responsibility for all areas of homelessness; from rough sleeping to housing allocations as well as the assessment of Housing Benefit, Council Tax Reduction and the Here to Help Service. This innovative approach is helping us provide a more joined up service and more focused support for those in Hackney that are at risk of homelessness.
We are strengthening our Homeless Prevention Service with the addition of this new exciting role - Legal Threshold Officer. Two officers will be working across our Homeless Prevention Teams ensuring that at all stages of the process - from the point of first contact to main duty decisions, homelessness legal tests are applied correctly by our staff so that those residents who really need our help can receive it as quickly as possible.
The officers will also be working closely with our lawyers in our Legal Department to ensure that we are responding to threats of Judicial Review robustly and providing similar information and advice to our Corporate Complaints Team to respond to LGSC Ombudsman homelessness enquiries.
Working collaboratively and in a non judgemental way to foster learning and expert level knowledge amongst staff is key. Enabling and empowering staff and residents alike to work towards the most realistic housing solutions whilst ensuring value for money for the Council.
The ability to make decisions in a timely manner, often under pressure and responding to short notice enquiries is crucial.
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;01 July&nbsp;2025 (22.59)
Interview and assessment date:&nbsp;W/C&nbsp;14 July&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Legal Threshold Officer- Benefits and Homeless Prevention

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5546/Housing_Systems_Administrator_-_Candidate_Pack.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5546/Housing_…</a></li>
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Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Housing Service values its staff and in return offers them the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment.&nbsp;
Previous office administration experience is required for this role. You’ll be caring, enthusiastic, IT literate and exceptionally organised, looking for a challenging role in a busy environment. &nbsp;You will be passionate about customer service excellence and will be responsible for a range of admin duties in the Housing System &amp; Finance team, which sits within the larger Housing Scheme &amp; Finance Team.
Reporting to the Housing Systems Team Leader, you will be primarily responsible for providing admin support to the Systems Team members but duties are not limited to the Systems Team so you may also be involved in other finance tasks within the wider Housing Scheme &amp; Finance Team.
You must be able to demonstrate the following:&nbsp; • &nbsp; &nbsp;Computer literacy (including a good working knowledge of Microsoft Excel and Word); • &nbsp; &nbsp;An ability to pick up and understand new software systems; • &nbsp; &nbsp;The ability to discuss sensitive issues tactfully and calmly; • &nbsp; &nbsp;Excellent organisational and numeracy skills; • &nbsp; &nbsp;Confidence, enthusiasm, efficiency and a flexible approach; • &nbsp; &nbsp;Excellent administration skills, accuracy and attention to detail; • &nbsp; &nbsp;A proven ability to learn, and a willingness to utilise new ideas and different ways of working;&nbsp; • &nbsp; &nbsp;Good customer care skills;&nbsp; • &nbsp; &nbsp;Excellent communication skills; • &nbsp; &nbsp;Team player.
 You will be passionate about accuracy, team working, deadlines and quality standards, and will be expected to establish and maintain effective communication with both internal &amp; external customers and colleagues in the wider housing team.&nbsp;
Interviews will take place week commencing: 14th July 2025
This post is considered by DBC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.
25 hours per week, Monday – Friday. &nbsp;Flexi-time available. Free parking.
“The Council is an Equal Opportunities Employer

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