{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1733214454646,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"6baaa1c5-3971-4650-8f50-5ed697c6fb51","title":"Activities Co-Ordinator","employer":"Origin Housing","department":"","location":"Euston, London , Camden","locationType":2,"description":"<p><strong>Activities Co-ordinator - £34,829 Per Annum + Benefits.</strong></p>\n<p><strong>Permanent Role<br></strong></p>\n<p><strong>Origin – Great homes, positive people and strong communities</strong></p>\n<p><strong>An inspiring past and a bright future</strong></p>\n<p>A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.</p>\n<p>Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.</p>\n<p><strong>The role – Activities Co-ordinator</strong></p>\n<p>As an Activities Co-ordinator you will work as part of our Retirement Housing Team to increase and encourage social inclusion across our retirement schemes by building a rapport with customers to discover their interests, then organise activities tailored to the needs of individuals and groups to support participation and promote social interaction.</p>\n<p><strong>What you’ll do</strong></p>\n<p><strong>You will</strong></p>\n<ul>\n<li>Use your initiative to promote new things and review their success</li>\n<li>Build a rapport with customers to establish the things they are interested in and develop a whole range of activities for them to engage in</li>\n<li>Use your initiative to bring people together and create opportunities to develop a full range of activities to reduce social isolation for those living in our schemes and the wider community</li>\n</ul>\n<p><strong>What you’ll need</strong></p>\n<p>We’re looking for someone who has:</p>\n<ul>\n<li>Enthusiasm and lots of ideas</li>\n<li>Excellent communication and good digital skills</li>\n<li>Organisational skills and reliable time-keeping</li>\n<li>Empathy and understanding</li>\n<li>A sound knowledge of safeguarding</li>\n</ul>\n<p><strong>Our Values</strong></p>\n<p>Our <strong>core values</strong> are at the heart of how we work</p>\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n<p>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.</p>\n<p><strong>Our benefits to you</strong></p>\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>Competitive salary of £34,829pa</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions up to 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n<p>We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.</p>\n<p><strong>Tell us your story</strong></p>\n<p>We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Activities Co-ordinator outlined above.</p>\n<p><strong>Please note this role requires an enhanced DBS</strong></p>\n<p><strong>Closing date for appli</strong><strong>cations: Monday 16 December 2024</strong></p>\n<p><strong>Interviews will be held: TBA</strong></p>\n<p><em>Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome </em>of their application and therefore interested candidates are encouraged to apply at their earliest convenience.</p>\n<p>#LI-REMOTE</p>","shortDescription":"","salaryDescription":"£34,829 Per Annum + Benefits.","publishDate":"2024-12-02T10:04:00.000Z","expirationDate":"2024-12-16T10:04:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/012057c8-d690-47c2-a78a-6232a86dd5ae.png","score":1,"featured":false,"enhanced":false},{"id":"175ac04b-029d-4c27-be57-5dab921dc904","title":"Estate Services Support Officer (Bulk Driver)","employer":"Peabody","department":"","location":"Harlesden, London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Are you flexible, able to manage out-of-hours emergencies, and experienced in both caretaking and gardening? Are you skilled at organising your workload independently? If so, we'd love to hear from you!<br><br>Here at Peabody, we have a fantastic opportunity for an <strong>Estate Services Support Officer (Bulk Driver)</strong> on a <strong>permanent</strong> basis at our site in Willesden, London.<br><br><strong>A Bit About the Role:</strong><br><br>As an Estate Services Support Officer (Bulk Driver), you will deliver a high-quality, responsive caretaking service that consistently meets high standards. Flexibility is essential, as this role involves travelling to various locations across our portfolio. A company vehicle will be provided for travel to and from these sites.<br><br><strong>Key Responsibilities:</strong><ul> <li>Provide cover for caretaking and gardening colleagues across all sites.</li> <li>Keep Peabody estates and blocks clean, tidy, and free from graffiti and litter, in line with local cleaning and maintenance schedules.</li> <li>Report any equipment defects, vandalism, graffiti, and communal repairs to the relevant colleague or contractor.</li> <li>Work with colleagues to address anti-social behaviour (ASB) on Peabody estates, including attending monthly estate walkabouts to identify ASB hotspots and potential solutions.</li> <li>Follow company health and safety guidelines and promptly report any hazards, making areas safe where necessary.</li>\n</ul>This role requires a Basic DBS check and a full UK driving licence. A company vehicle will be provided.<br><br><strong>Why Peabody?</strong><br><br>We're committed to promoting economic inclusion, tackling inequality, and supporting the wellbeing of communities in partnership with local councils and organisations. As part of Peabody, you'll enjoy:<ul> <li>Flexible and hybrid working options (role-dependent).</li> <li>30 days of annual leave, plus bank holidays.</li> <li>Competitive salaries, benchmarked regularly against current market rates.</li> <li>Two additional paid volunteering days each year.</li> <li>A flexible benefits scheme, including family-friendly perks and access to a discount portal.</li>\n</ul><strong>Ready to Apply?</strong><br><br>To be considered for the role of <strong>Estate Services Support Officer (Bulk Driver)</strong>, click the <strong>'Apply Now'</strong> button and submit both your CV and a short statement explaining why you're a great fit.<br><br><strong>Interview Date:</strong> Week commencing Monday, 2nd December.<br><br>If you have any questions, feel free to email <strong>george.murphy@peabody.org.uk</strong>, and a member of our team will get in touch.<br><br> Please Note: Peabody does not provide sponsorship as a licensed UK employer. <br><br>Peabody reserves the right to close this advert before the advertised date if a sufficient number of applications are received.","shortDescription":"","salaryDescription":"£27,520 per annum","publishDate":"2024-11-29T09:35:41.000Z","expirationDate":"2024-12-13T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/475e1083-96b9-42ad-b858-43a9df736c82.png","score":1,"featured":false,"enhanced":false},{"id":"e7cfe41e-cc9d-4409-b499-ba5dd7085b32","title":"Customer Relations Officer","employer":"Origin Housing","department":"","location":"Euston, London","locationType":2,"description":"<p><strong>Customer Relations Officer; Complaints </strong></p>\n<p><strong>£43,671pa<br></strong></p>\n<p><strong>Origin – Great homes, positive people and strong communities</strong></p>\n<p><strong>An inspiring past and a bright future</strong></p>\n<p>A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities.  Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire.  We work to provide safe, decent affordable homes and support for individuals and communities.</p>\n<p>Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in.  We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.</p>\n<p><strong>The role – </strong><strong>Customer Relations Officer; Complaints</strong></p>\n<p>We’re looking for a highly experienced Complaints Relations Officer to deliver a professional customer experience for our residents who have made a complaint. You will be responsible for your own complaints workflow and caseload from day one, and you'll need to hit the ground running. You need the skills and knowledge to conduct thorough, high quality and resident focussed investigations,  remaining resolution focussed throughout.</p>\n<p>We’re big on communication, so you’ll need to regularly keep residents updated throughout your investigation. Our vision is to provide the best possible complaint service for our residents, making sure we overcome any obstacles to provide our response on time, and to a high standard. You will need to demonstrate you’ve understood the root-cause of a complaint, and actively build (or re-build) trusted relationships with residents so they feel heard and have confidence we’ll learn from their experience.</p>\n<p><strong>What you’ll do</strong></p>\n<p>This role isn’t about closing cases and hitting KPIs – although that needs to be done too - it’s about meaningfully resolving concerns and developing positive relationships along the way. As a result, the Customer Relations Officer needs to be comfortable working in a dynamic and responsive way whilst being truly focused on service.</p>\n<p>You will</p>\n<ul>\n<li>Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents</li>\n<li>Take responsibility to manage your own complaint caseload effectively, with autonomy and to a high, professional standard</li>\n<li>Role model complaint handling excellence, record keeping and time management</li>\n</ul>\n<p><strong>What you’ll need</strong></p>\n<p>We’re looking for someone who has:</p>\n<ul>\n<li>Strong and excellent written skills with the ability to produce high quality, professional and comprehensive complaint resolution outcome letters – we’ll assess this during the interview process</li>\n<li>Expert problem-solving skills to effectively investigate complaints</li>\n<li>Self-discipline to work independently and be proactive when resolving complaints</li>\n<li>Experience of working collaboratively with other internal departments with a strong, demonstrable passion for forging excellent working relationships, using your fine-tuned abilities, and influencing skills, to work collaboratively whilst focussing on the outcome for our residents. </li>\n<li>Effective team player who can work collaboratively with residents, colleagues, and senior stakeholders.</li>\n</ul>\n<p><strong>Desirable:</strong></p>\n<ul>\n<li>Experience of working in the housing sector</li>\n<li>Experience of managing a complaint’s caseload</li>\n</ul>\n<p><strong>Our Values</strong></p>\n<p>Our <strong>core values</strong> are at the heart of how we work</p>\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n<p>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.</p>\n<p><strong>Our benefits to you</strong></p>\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life.  You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>Competitive salary of £43,671pa</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% - 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n<p>We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.</p>\n<p><strong>Tell us your story</strong></p>\n<p>We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter (in no more than 500 words) detailing how your skills and experience meet the job description for Customer Relations Officer outlined above.</p>\n<p><strong>Closing date for applications: </strong><strong> 8th December 2024</strong></p>\n<p><strong>Interviews will be held: Week commencing 9 December 2024</strong></p>\n<p><em>Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.</em></p>","shortDescription":"","salaryDescription":"£43,671","publishDate":"2024-11-27T16:23:00.000Z","expirationDate":"2024-12-08T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8b904582-5157-463d-8627-afd0423c93c1.png","score":1,"featured":false,"enhanced":false},{"id":"7993367b-b23a-4dae-bbdd-1d3f63615b3e","title":"Complaints Root Cause Analyst","employer":"Notting Hill Genesis","department":"","location":"1-3 Sussex Pl, London, W69EA","locationType":3,"description":"<p><strong>What you'll do</strong></p><p>The Complaints Root Cause Analyst will provide valuable insights and recommendations to drive organisational learning and continuous improvement. This role will be part of the Complaints Service and will help the business to address underlying issues, learn the lessons, prevent recurrence of complaints, and enhance overall customer satisfaction for our residents.</p><p> </p><p><strong>How you'll do it</strong></p><ul>\n<li>Analyse complaint data to identify patterns, trends, and potential root causes underlying customer dissatisfaction. </li>\n<li>Collaborate with cross-functional teams, to gather insights and perspectives on complaint issues. </li>\n<li>Evaluate contributing factors including process deficiencies, communication breakdowns, and customer expectations to determine root causes accurately. </li>\n<li>Proactively identify opportunities for process improvement based on complaint analysis findings, industry best practices, and benchmarking data.</li>\n<li>Champion a culture of continuous improvement by advocating for the adoption of innovative solutions and the sharing of knowledge and complaint insights across the organisation.</li>\n</ul><p> </p><p><strong>The Ideal Candidate</strong></p><p>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.</p><p> </p><p>Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.</p><p> </p><p>Essential:</p><ul>\n<li>Previous experience in root cause analysis, quality assurance, or process improvement roles preferred. </li>\n<li>Proficiency in root cause analysis methodologies and tools, as well as data analysis techniques. </li>\n<li>Strong analytical skills with the ability to interpret complex data sets, identify patterns, and draw actionable insights. </li>\n<li>Excellent communication skills, including the ability to present technical information clearly and persuasively to diverse audiences. </li>\n<li>Detail-oriented with a focus on accuracy and precision in documenting findings and recommendations. </li>\n<li>Project management skills and experience leading cross-functional initiatives are advantageous. </li>\n</ul><p> </p><p>Desirable</p><ul><li>Knowledge of regulatory requirements and standards relevant to complaint management</li></ul><p> </p><p><strong>What's in it for you?</strong></p><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. </p><p> </p><p>Benefits include: </p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p> </p><p><strong>All about us</strong></p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. </p><p> </p><p>For more information on what we do and what makes us different please visit:</p><p><a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </p><p> </p><p>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </p><p> </p><p><strong>Selection Process</strong></p><p>Step 1: If you are interested, please send your application now! <strong>Closing date is 6 December 2024.</strong>  </p><p>Step 2: Successful candidates will be invited for an assessment and interview week commencing <strong>16 December 2024</strong></p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </p><p> </p><p>Should a redeployee apply for this role, their application will be considered before any others. </p><p>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </p><div> </div>","shortDescription":"","salaryDescription":"£41557 - £46174 per annum + 35 hours per week.","publishDate":"2024-11-25T04:38:18.000Z","expirationDate":"2024-12-09T04:38:18.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/efa9d1c9-495e-4ff7-a1fa-c31d1f6d1555.png","score":1,"featured":false,"enhanced":false},{"id":"659735c3-cbc8-4c98-9b55-5f629a3c6253","title":"Leasehold Advisor ","employer":"Westminster City Council","department":"","location":"Westminster","locationType":2,"description":"<p><strong>About Us:</strong></p>\n<p><strong>The Extraordinary Story of Serena’s Vision</strong></p>\n<p>Regeneration, Planning &amp; Economy in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places.</p>\n<p>Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands.</p>\n<p><strong>The Role:</strong></p>\n<p>As a Leasehold Advisor, you can make your own powerful contribution to helping our residents feel at home in Westminster. As more tenants purchase their properties under Right to Buy, we are continually looking at ways to enhance and improve the service we offer them. Accuracy, transparency and value for money are all critical.</p>\n<p>You’ll work across a wide range of activities including billing, income recovery and customer contact to deliver high-quality all-round support to our leaseholders. From calculating charges to producing statutory notices and key documentation, collecting charges to dealing with complex enquiries and complaints, no two days are the same. You’ll also be in regular communication with a wide range of people, including council staff in other teams, solicitors and other external agents.</p>\n<div>\n<div>\n<p>Please refer to the&nbsp;<a href=\"https://hants.sharepoint.com/:b:/s/IBCS8679/ESzS8IeXjTNCun-26Rfh3PQBHCpuTRfDxIX7MemSBo1Z4Q?e=VknARm\" target=\"_blank\"><strong>Job Description</strong></a> for more information.</p>\n</div>\n</div>\n<p><strong>About You:</strong></p>\n<p>Ideally you’ll have solid experience of working in an accounting and service-based environment. While knowledge of areas such leaseholder legislation, consultation, management and billing is helpful, it is not essential, providing you are quick to learn. We do, however, look for well-developed skills in Excel, Word and Office 365. Numerate and accurate, you are able to work at pace and have good communication and customer service skills.</p>\n<p><strong>What We Offer:</strong></p>\n<p>Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.</p>\n<p>At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties</p>\n<p>As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.</p>\n<p>The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.</p>\n<p><strong>Closing date:</strong> 6 December 2024</p>\n<p><strong>Interview date:</strong> Week Commencing 9 December 2024</p>\n<p>Contact details for an informal discussion: James Portsmouth via email at <a href=\"mailto:jportsmouth1@westminster.gov.uk\">jportsmouth1@westminster.gov.uk</a> or via telephone 023 8154 2563</p>","shortDescription":"","salaryDescription":"£33,291 - £42,861 per annum ","publishDate":"2024-11-21T15:11:21.146Z","expirationDate":"2024-12-06T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/af753f9d-dcc1-45a0-b254-89807fa9edb7.png","score":1,"featured":false,"enhanced":false},{"id":"efb1d53a-3fb1-4fb3-aff7-0adbe56f2fa4","title":"Environment Caretaker","employer":"Peabody","department":"","location":"Southwark","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with a variety of cleaning activities around our communal areas such as estate roads, grassed and paved areas, courtyard or garaged areas, service roads, foot paths and playgrounds. Then you might be tasked to handle resident's issues efficiently and reporting back any concerns to your area manager.<br><br>As an<strong> Estate Services Caretaker,</strong> you'll be providing a high quality, customer focused caretaking service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective service delivery, developing and improving Peabody's caretaking services to residents and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working in a fast-paced environment and you're first rate at delivering excellent customer care. To be successful in this role you'll need to be on site five days a week.<br><br>Your role covers all aspects of environmental caretaking/cleaning services. If you're a customer focused individual, then we want to hear from you.<br><br>To be a success in this role, you're:<ul> <li>Have a full, clean UK driving licence.</li> <li>Able to work in all weather conditions</li> <li>Experienced within a caretaking/cleaning environment.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul><strong>A company van will be provided in order for you to undertake your duties. </strong><br><br>Here are just a few of the benefits of working at Peabody: <br><br>This role will require a Basic DBS check. A Full UK driving licence is required.<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? <br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy</strong> at <strong>george.murphy@peabody.org.uk</strong><br><br><strong>Interview date - Week commencing 9th December</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2024-11-20T01:05:09.000Z","expirationDate":"2024-12-03T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9eb2ef17-d6da-40ed-aede-ceb462ca4dc4.png","score":1,"featured":false,"enhanced":false},{"id":"15da3513-6981-4795-93c9-62a357656602","title":"Multi Trade Operative","employer":"Lambeth Council","department":"","location":"91 Kennington Lane","locationType":3,"description":"<p><strong>Multi - Trade Operative x2 posts</strong></p> <p><strong>SO2: Starting salary £40,005 per annum incl LW</strong></p> <p> </p><p><strong>About Us:</strong></p> <p>It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. </p> <p> </p><p><strong>About the Borough:</strong></p> <p>Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. </p> <p>With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.</p> <p><strong>About the Team:</strong></p> <p>The postholder is responsible for being part of a multi-disciplined works team within the housing repairs function, delivering effective communal repairs within the cost and quality parameters of the DLO ensuring health and safety compliance and best practice. </p> <p><strong>About the Role</strong> </p> <p>We offer a challenging, yet exciting opportunity to work within a Direct Delivery service carrying out repairs to LBL FRA remedial repairs.</p> <p>You will be work closely with Working Supervisor, FRA supervisor, manager, and planners to primarily deliver multi trade remedial repairs. You will ensure right first time completions, working with job planners using hand held devices to prioritise work orders.</p> <p>To carry out all types of repairs and maintenance works both internally and externally. Applicants must have NVQ Level 2 core trade as either a carpenter with additional skills sets in at least one other trade discipline. Delivering high quality repairs and maintenance services, including new installations, maintenance and remedial works in order to complete projects to the customer or client satisfaction as directed by your line manager or other nominated designate.</p> <p>You will work in a professional and flexible manner that meets the demands of customers. </p> <p><strong>How to Apply:</strong></p> <p>If you're interest in this opportunity, click on the apply button and complete an online application. </p> <p>In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. </p> <p><strong>We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.</strong></p> <p>\"<i><strong>Previous applicants need not apply\"</strong></i></p> <p> </p><p>For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:</p> <p> </p><p><strong>Job Description and Person Specification </strong></p> <p> </p><p><strong>Contact Information:</strong></p> <p>For an informal discussion about the role, please contact Omar McDermott at OMcdermott@lambeth.gov.uk.</p> <p> </p><p><strong>Recruitment Timelines:</strong></p> <p><strong>Advert close date: 11:59pm on Sunday 08th December 2024.</strong></p> <p> </p><p><strong>Benefits:</strong></p> <p>We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:</p> <ul>\n<li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li> <li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li> <li>Membership in the Local Government Pension Scheme.</li> <li>Hybrid Working.</li> <li>Employee Assistance Programme.</li> <li>Occupational Sick Pay based on length of service.</li> <li>Discounts at local restaurants.</li> <li>Discount at our Active Lambeth Gyms.</li> <li>Learning and Development opportunities, including Apprenticeships.</li> <li>Cycle to Work Scheme.</li> <li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li> <li>Trade Union Membership.</li> </ul> <p> </p><p>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.</p>\n\n <img src=\"https://ars2.equest.com/?response_id=6418a00d3b873da45a65eefeb067d61b&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£40,000 - £44,999","publishDate":"2024-11-19T15:40:05.000Z","expirationDate":"2024-12-08T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/82ba5ecd-66c1-44ca-9971-26d9e8efc704.jpg","score":1,"featured":false,"enhanced":false},{"id":"5416e7c5-2b78-4315-8e9a-2205161432db","title":"Housing Solutions Manager","employer":"Elmbridge Borough Council","department":"","location":"Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD","locationType":3,"description":"<p><strong>Lead the Change: become our Housing Solutions Manager</strong></p>\n<p>In this role, we're looking for a leader to deliver a modern and flexible prevention focussed service to a wide range of our residents. You will be responsible for driving change and improvements to ensure the effective delivery of the housing service at Elmbridge.</p>\n<p>You will also work collaboratively with your colleagues and partner agencies to develop and lead initiatives, so that residents get the very best service, homelessness is prevented where possible and social housing in the borough is allocated fairly.</p>\n<p>As the Housing Solutions Manager, you will be:</p>\n<ul>\n<li>supporting and managing the team leaders in the Homelessness Prevention and Advice Teams; Private Rented Sector and Temporary Accommodation Team; and Social and Supported Housing Team in the delivery of their day-to-day work and the provision of the Housing Solutions Service.</li>\n<li>shaping the service and embedding our core values in the work of your team</li>\n<li>working collaboratively with your colleagues and partner agencies to develop and leading initiatives so that residents get the very best service and opportunities to live independently and safely in their homes, so they are not at risk of homelessness.</li>\n<li>providing comprehensive advice and guidance to your team on difficult and complex cases.</li>\n<li>monitoring and reporting on service performance.</li>\n<li>driving change and service improvement, implementing new procedures and processes.</li>\n</ul>\n<p>Working at Elmbridge Borough Council comes with a range of benefits designed to support your wellbeing and professional growth:</p>\n<ul>\n<li>\n<strong>Leave and flexibility</strong>: up to 3 days paid leave for dependents, the option to buy up to 10 additional days of annual leave, and a day off on your birthday.</li>\n<li>\n<strong>Support services</strong>: a confidential 24-hour helpline</li>\n<li>\n<strong>Community engagement</strong>: opportunities to take a day’s leave for volunteering in the Elmbridge community.</li>\n<li><a href=\"https://www.elmbridge.gov.uk/jobs-and-volunteering/why-elmbridge\"><strong>Work-life balance</strong>: The council closes between Christmas and New Year, requiring no annual leave for this period</a></li>\n</ul>\n<p>If you are interested in being our Housing Solutions Manager and would like an informal conversation, please contact Colin Waters, Head of Housing Services, <a href=\"mailto:cwaters@elmbridge.gov.uk\">cwaters@elmbridge.gov.uk</a></p>\n<p><strong>Salary:  £64,878 - £72,070</strong></p>\n<p><strong>Closing date:  Friday 6 December, 5pm</strong></p>","shortDescription":"","salaryDescription":"£64,878 - £72,070","publishDate":"2024-11-15T11:03:00.000Z","expirationDate":"2024-12-06T17:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e3f0ade4-41f3-4064-8fee-6b0d950afbcf.jpg","score":1,"featured":false,"enhanced":false},{"id":"4f50aea2-8bad-4b8c-9db4-794d7c8cc7e3","title":"Estate Services Caretaker (Talent Pool)","employer":"Peabody","department":"","location":"London Area's (N,E,S,W postcodes)","locationType":3,"description":"<strong>The vacancy</strong><br><br><strong>Join Our Talent Pool as an Estate Services Caretaker!</strong><br><br>Are you passionate about creating clean, safe, and welcoming environments? Do you thrive in a role that combines hands-on work with excellent customer service? If so, we'd love to hear from you!<br><br>As a Caretaker, you could find yourself starting the day with a variety of essential cleaning tasks across our estates—whether it's estate roads, grassed and paved areas, courtyards, service roads, footpaths, or playgrounds. You'll also play a key role in addressing resident concerns efficiently, always keeping your area manager informed.<br><br>In the role of an Estate Services Caretaker, you'll be at the forefront of delivering a high-quality, customer-focused caretaking service. With a keen eye for maintaining our estates, you'll collaborate with your team to ensure our residents receive top-notch service, always considering their needs.<br><br><strong>We're Looking for People Who:</strong><ul> <li>Are first-rate at delivering excellent customer care.</li> <li>Enjoy working in a fast-paced environment and love getting things done.</li> <li>Are on-site five days a week, ready to take on all aspects of environmental caretaking and cleaning services.</li>\n</ul><strong>To Succeed in This Role, You Should:</strong><ul> <li>Have a full, clean UK driving licence.</li> <li>Be able to work in all weather conditions.</li> <li>Bring experience from a caretaking/cleaning environment.</li> <li>Demonstrate practical experience in the use of powered equipment.</li>\n</ul><strong>What We Offer:</strong><ul> <li>30 days' annual holiday, plus bank holidays.</li> <li>Two additional paid volunteering days each year.</li> <li>A flexible benefits scheme, including family-friendly perks and access to a discount portal.</li> <li>4x salary life assurance.</li> <li>Up to 10% pension contribution.</li> <li>A company van to support you in your duties.</li>\n</ul><strong>Additional Requirements:</strong> This role requires a Basic DBS check and a Full UK driving licence.<br><br>If you're a customer-focused individual with a commitment to maintaining high standards, we encourage you to join our Talent Pool. 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Activities Co-Ordinator

Origin Housing

Origin Housing logo

£34,829 Per Annum + Benefits.

Euston, London , Camden (Hybrid)

Posted 1 day ago

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