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Your role combines technical leadership with strategic oversight, driving efficiency through ITIL-aligned processes and maximising the power of ServiceNow to meet business goals. You'll shape a team that keeps NHG's technology running smoothly while fostering a culture of continuous improvement.How you'll do it<ul>\n<li>\nTeam Leadership: Manage a team providing first and second-line IT support, mentoring staff through 1:1s, appraisals, and training to meet SLAs/KPIs.</li>\n<li>\nServiceNow Ownership: Act as product owner for ServiceNow, optimising its use across NHG and delivering an improvement roadmap aligned with business priorities.</li>\n<li>\nIncident & Problem Management: Proactively identify and escalate P1 issues, resolve process gaps, and embed ITIL frameworks (Incident, Problem, Change Management).</li>\n<li>\nAsset & Vendor Coordination: Oversee IT asset management and liaise with third-party providers to ensure seamless system support and compliance.</li>\n<li>\nContinuous Improvement: Refine IT service delivery through data-driven insights, ensuring alignment with NHG's operational and regulatory requirements.</li>\n</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We're seeking a Service Delivery Manager who blends technical expertise with inspirational leadership. You'll bring:Essential:<ul>\n<li>ITIL Foundation certification (or higher) and a strong IT technical background, including hands-on experience with ServiceNow.</li>\n<li>Proven track record in managing IT support teams, with exceptional skills in complaint handling, time management, and cross-departmental collaboration.</li>\n<li>Deep understanding of ITIL processes and experience embedding them into daily operations.</li>\n<li>Excellent communication skills, capable of translating technical details into actionable insights for non-technical stakeholders.</li>\n</ul>Desirable:<ul><li>Experience in social housing or regulated sectors </li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: <a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 30 April 2025Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.","shortDescription":"","salaryDescription":"£50014 - £55452 per annum + 35 hours per week.","publishDate":"2025-04-17T02:00:51.000Z","expirationDate":"2025-05-01T02:00:51.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6ceb7621-d940-46f0-a1a6-e0f625e067b4.png","score":1,"featured":false,"enhanced":false},{"id":"bbb3d4b6-f632-4151-bf11-5bee74c64818","title":"Senior Service Charge Coordinator","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"Senior Service Charge Coordinator PO5: Starting salary £52,674 per annum rising in annual increments to £55,710 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Billing over £19 million of revenue per year the Service Charge Calculation team forms an essential part of the Housing and Adult Social Care directorate, recovering vital income that allows Lambeth Council to continue providing essential services to our residents. The team sits within the Homeownership and Rents department. The team is responsible for calculating the day-to-day service charges for over 9000 leasehold and freehold properties in the borough. The team also leads on gathering information for service charge queries and ensuring the charges are both accurate and reasonable. About the Role: The role would suit a service charge professional with extensive experience in setting leasehold service charges for either a local authority or housing association. The successful candidate must have excellent interpersonal skills and the ability to have a goal-orientated approach to complex problems. Leading a busy team, you will need to have an organised approach to service charge construction, be a great team player, lead by example and be flexible and approachable. You must be able to ensure statutory and corporate deadlines are met in issuing the service charges. You must also have knowledge of current housing legislation as it relates to service charges. You will also occasionally be required to attend evening meetings as well as give evidence in court/first tier tribunal cases. To be considered for interview, your CV and supporting statement will clearly evidence: <ul>\n<li>An excellent knowledge of leasehold issues, including but not limited to: service charges; major works projects; current law and legislation.</li> <li>Broad knowledge and awareness of current issues and developments affecting the management of council housing.</li> <li>Excellent knowledge of the accounting process when constructing service charges.</li> <li>Substantial management experience in leasehold management and practice, with a focus on the financial management of service charges.</li> <li>Experience as a team leader or line manager within a large, complex, customer-focused organisation and of monitoring team performance, preparing performance reports and acting to continually improve the business based on performance.</li> <li>\nExperience of working with property management and accounting IT systems. \n</li> </ul> For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Robert Mowatt at rmowatt@lambeth.gov.uk. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recent applicants need not to apply Recruitment Timelines: Closing date: 11:59pm Monday 5th May 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: · Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. · Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. · Membership in the Local Government Pension Scheme. · Hybrid Working. · Employee Assistance Programme. · Occupational Sick Pay based on length of service. · Discounts at local restaurants. · Discount at our Active Lambeth Gyms. · Learning and Development opportunities, including Apprenticeships. · Cycle to Work Scheme. · Secure Bike Storage facilities at our Town Hall and Civic Centre. · Trade Union Membership. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers \n\n <img src=\"https://ars2.equest.com/?response_id=fb8a52398e74de17ba63236e8398eaea&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£50,000 - £74,999","publishDate":"2025-04-16T15:40:04.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/44f0a70f-31b5-41d7-a0fa-d15c2465fdc4.jpg","score":1,"featured":false,"enhanced":false},{"id":"94ba6c9a-4c5d-457d-8dac-3ef37967765f","title":"Estate Services Caretaker","employer":"Peabody","department":"","location":"Southall","locationType":3,"description":"The vacancy Your typical day could start with carrying out internal communal area lighting checks and replacing blown light bulbs. Then you might be carrying out a range of cleaning activities in allocated areas. As an Estate Services Caretaker, you'll be providing a high quality, customer focused caretaking service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective service delivery, developing and improving Peabody's caretaking services to residents and ensuring we take full account of residents' needs. You're a people person who likes to get things done. You'll enjoy working in a fast-paced environment and you're first rate at delivering excellent customer care. To be successful in this role you'll need to be on site five days a week. Your role covers all aspects of caretaking/cleaning services. If you're a customer focused individual, then we want to hear from you. To be a success in this role, you're:<ul> <li>Have a full, clean UK driving licence.</li> <li>Experienced within a caretaking/cleaning environment.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul>A company van will be provided in order for you to undertake your duties. Here are just a few of the benefits of working at Peabody: This role will require a Basic DBS check. A Full UK driving licence is required.<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? Interview Dates - Week commencing 5th May. If you have any questions about this role, please email Talent Specialist, George Murphy at george.murphy@peabody.org.uk PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2025-04-16T01:03:28.000Z","expirationDate":"2025-04-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2de33a5a-fa80-44ca-ac00-271b06244cf7.png","score":1,"featured":false,"enhanced":false},{"id":"f7eb3a9b-5791-474b-94bf-f7a66f2cedcd","title":"Service Desk Analyst","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1>What you'll doNotting Hill Genesis, one of London's largest housing associations, is seeking a Service Desk Analyst to join our thriving IT team on a 12-month fixed-term contract. As a Service Desk Analyst, you'll be the first point of contact for NHG's IT support, delivering efficient solutions that keep our teams running smoothly. This role is crucial in maintaining high customer satisfaction, resolving technical issues, and ensuring seamless access to systems that empower our mission to create thriving communities.The Service Desk Analyst will be primarily based at our head office in Kings Cross with occasional travel to our offices in Hammersmith and Chelmsford.How you'll do it<ul>\n<li>Technical Support: Provide first-line troubleshooting for hardware, software, and network issues, resolving problems like Microsoft Office glitches, PC configurations, and access management.</li>\n<li>Customer Engagement: Respond to queries via phone, email, or ServiceNow, offering clear guidance and escalating complex issues to second-line teams when needed.</li>\n<li>Incident Management: Prioritize and document incidents, ensuring resolutions align with SLAs and monitoring performance metrics for continuous improvement.</li>\n<li>Knowledge Sharing: Maintain and update knowledge bases with solutions to common issues, supporting colleagues and streamlining future problem-solving.</li>\n<li>Asset Management: Track IT assets (laptops, desktops, mobiles) through their lifecycle, from setup to end-of-employment processes.</li>\n</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.We're seeking a Service Desk Analyst who thrives in fast-paced environments and embodies NHG's values of compassion, dependability, and inclusivity. You'll bring:Essential:<ul>\n<li>A degree in a related field</li>\n<li>Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems.</li>\n<li>Strong troubleshooting skills for Microsoft Office, Outlook and basic PC hardware/software configurations.</li>\n<li>Excellent communication skills, with the ability to explain technical issues to non-technical users.</li>\n</ul>Desirable:<ul><li>Familiarity with Active Directory, Office 365, and remote support tools.</li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/ We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/ Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 29 April 2025Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .   NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. ","shortDescription":"","salaryDescription":"£30890 - £34322 per annum + 35 hours per week.","publishDate":"2025-04-15T04:18:55.000Z","expirationDate":"2025-04-29T04:18:55.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/52f81f94-3402-4026-add1-739090263df5.png","score":1,"featured":false,"enhanced":false},{"id":"97b3a0a0-855e-4120-bfcd-1b8c111ec483","title":"Coordination & Review Officer","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"Coordination and Review Officer x2 posts PO2: Starting salary £43,542 per annum incl LW. Fixed Term Contract or Secondment Opportunity until 30 September 2026 About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The number of Lambeth households in temporary accommodation has increased rapidly in recent years, as seen across London. We face a shared housing crisis and a limited supply of homes with which to help people. We know that living in temporary accommodation for extended periods of time can impact people deeply, from their health and wellbeing to their relationships, education and access to employment. In addition, the quality and or suitability of their accommodation may further impact their well-being. We are required by law to ensure temporary accommodation is suitable having regard to client’s needs and continue to keep under review the suitability of their accommodation. This role will be responsible for completing formal written suitability assessments of accommodation and offers of accommodation in a timely and effective way. About the Role: You will work within a multi-disciplinary team. This includes Temporary Accommodation Team Leader who will lead the team; Temporary Accommodation Complaints Officers who will assist in the investigation and response to complaints; Temporary Accommodation Inspection Officers, who will inspect accommodation in response to complaints and reviews; Temporary Accommodation Review Officers who will conduct formal Suitability Assessments. The successful candidate will be passionate, hard-working and motivated in the investigation and writing of suitability reviews. We especially welcome applications from people who have knowledge of homelessness and temporary accommodation and competency in investigating and writing suitability assessments, with high a level of attention to detail. You will be results-driven and will have the ability to work in a fast-paced, highly pressurised environment, to competing priorities, with a strong orientation to achieving targets and KPIs and achieving value for money. You will have excellent people skills, and an ability to see things from others’ perspectives. You will have excellent oral and written communication skills You will undertake your work within the legal framework of statutory homelessness and will ensure that the team is compliant with the council’s legal obligations. You will be responsible for the management, investigation and completions of suitability assessments. A key part of your role is to implement the Council’s legal duties to people living in temporary accommodation, requiring knowledge of the legal framework of statutory homelessness. This will include decision making which is in line with the law and the council’s duties to homeless clients. You will need to communicate decisions clearly and with care, providing detailed written decision letters that will stand up to challenge. The team will be based within the Housing Needs / Temporary Accommodation Service, and you will work alongside other relevant teams as part of your role. To be considered for interview, your CV and supporting statement will clearly evidence: In this section, provide a short and concise summary of the values, behaviours, and skills needed for success. Use bullet points for specific skills, experiences, or qualifications. Equity <ul>\n<li>Listen to the views of others and ask for their opinions making sure that everyone in my team inputs into the things that matter. </li> <li>Ensure fairness and justice is at the heart of my decision making and support to my team and others. </li> <li>Take time to build trust, building the respect of our stakeholders and ensuring as a team we take accountability for doing what we agree to do. </li> <li>Develop others and ensure we work as one team for Lambeth, encouraging everyone to play their part </li> <li>Take positive action to ensure everyone in my team has opportunities to learn and grow at work </li> <li>Encourage everyone to be themselves at work and value who they are </li> <li>I am inclusive and actively celebrate diversity, recognising everyone in my team as individuals.</li> </ul> Key Knowledge <ul>\n<li>K1: Extensive knowledge of the Housing Act 1996 as amended and related legislation and caselaw.</li> <li>\nK2: Demonstrable knowledge of s.202 & s.204 review procedures.\n</li> <li>\nE1: Experience of applying legislation from Part 6 and Part 7 of the Housing Act, and other relevant legislation, case law and best practice to homelessness or review cases.\n</li> <li>E2: Experience of excellent written and verbal communication skills with ability to explain complex legislation so it is easily understood by diverse range of customers.</li> <li>E5: Experiencing of prioritising competing demands in a pressurised environment, recogni<img src=\"https://ars2.equest.com/?response_id=f54b59b89144a00d011f797f00372589&view\" alt=\" \" width=\"1\" height=\"1\"></li>\n</ul>","shortDescription":"","salaryDescription":"£40,000 - £49,999","publishDate":"2025-04-14T15:40:05.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/722cfea0-0a66-44a6-a79b-7d0f48f8febd.jpg","score":1,"featured":false,"enhanced":false},{"id":"eeb4a3db-8ffd-486b-bd9d-cadb25b24a40","title":"Private Sector Initiatives and Projects Officer","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"Salary range: £38,934 - £40,755 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time\n<div>An excellent offer…</div>\n<div> </div>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div> </div>\n<div>The Post</div>\nThe post holder will be responsible for invoice and Purchase Order Management; and processing payments relating to the Housing Needs & Support Service.\nMain responsibilities include:\n<ul>\n<li>Preparing and processing invoices for payment</li>\n<li>Identifying overdue accounts</li>\n<li>Supplier set ups</li>\n<li>Responding to payment queries in a professional and proactive manner </li>\n<li>Providing high quality administrative financial support</li>\n</ul>\n<div>The Person</div>\nYou need to have energy, be well organised, be positive and passionate in your approach and be able to work effectively as part of a team.\nThe successful candidate will need to be able to prioritise and manage their workload and ensure that team targets are achieved. Candidates need to have excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records.\nThis is a rewarding role and offers an exciting opportunity for the right candidate\n<div>Closing date: Tuesday 6 May 2025 (23:59)</div>","shortDescription":"","salaryDescription":"£38,934 - £40,755 p.a. inc. London weighting","publishDate":"2025-04-14T13:06:00.000Z","expirationDate":"2025-05-06T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/53fe8c69-89d9-4ede-897e-51126b772e23.jpg","score":1,"featured":false,"enhanced":false},{"id":"2bd6eab8-33eb-46e1-a3b9-41d2d4f778b0","title":"Single Homelessness Prevention and Relief Team Leader","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"An excellent offer…\nBrent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.\nThe council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.\nThe Post\nAt Brent, we have an established specialist service to assist single people and childless couples facing homelessness. This is a fact paced and dynamic service and we recognise housing solutions are not the same for everyone. \nYou will manage a frontline service and a team of officers responsible for delivering high quality service to single people, many of who have complex needs. Your team will manage a caseload and determine options suitable for applicants whilst managing service user expectation. Due to the variety of housing needs and pathways for individuals, we have specialised housing pathways and you will take a lead on one of these pathways if successful.\nYou will lead and provide support and guidance to officers, ensuring that duties under homelessness legislation are fulfilled. \nYou will develop your team to work flexibly with applicants as we recognise that no two households are the same. \nThe Person\nYou must be able to demonstrate comprehensive knowledge and understanding of homelessness legislation and case law, coupled with hands on experience of preventing homelessness and making statutory decisions. \nYou will have a thorough understanding of prevention and relief options for single homeless people, extensive experience of preventing homelessness successfully with excellent negotiation skills. You will be experienced in people management and leading a team to successful outcomes.\nA people focussed person, you will be passionate about customer service and take pride in delivering an excellent service. You will be highly motivated, passionate, ambitious, able to motivate your team and ready for a new challenge.\nClosing Date: Sunday 27 April 2025 (23:59)","shortDescription":"","salaryDescription":"£53,607 - £56,646 p.a. inc. London weighting","publishDate":"2025-04-14T12:50:00.000Z","expirationDate":"2025-04-27T12:49:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b19845a4-275d-45c9-91bd-a2fe88a4f899.jpg","score":1,"featured":false,"enhanced":false},{"id":"f1e4f45c-ab12-470d-893f-b5f2c43bea63","title":"Housing, Leisure and Community Support Services Accountant","employer":"Elmbridge Borough Council","department":"","location":"Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD","locationType":3,"description":"Housing, Leisure and Community Support Services Accountant\nSalary: £46,599 - £54,365 (Bar £50,051 until full membership of CCAB body) \n(pay award pending)\nReferences: PRN000272\nThe role \nElmbridge’s Finance Team are looking to recruit an experienced local government accountant to provide quality financial advice and information to Heads of Service and Budget Managers to support their decision making, financial planning, monitoring and reporting. \nThe key responsibilities of the role include:\n<ul>\n<li>Preparation of the final accounts, including producing working papers and liaison with the Council’s external auditors.</li>\n<li>Preparation of revenue estimates.</li>\n<li>Providing monthly revenue budget monitoring reports for budget managers.</li>\n<li>Supporting the development of the Medium Term Financial Strategy</li>\n<li>Providing financial advice, information and support to budget managers.</li>\n<li>Reconciliations of control accounts.</li>\n<li>Government returns and claims.</li>\n</ul>\nAbout you\nIn addition to being enthusiastic and willing to contribute to strong team environment, you will:\n<ul>\n<li>have a full (or part) CCAB qualification</li>\n<li>have significant experience of working within a local government finance team</li>\n<li>have a detailed knowledge of the CIPFA Code of Practice</li>\n<li>have a high standard of numeracy and accuracy</li>\n<li>be able to complete task within deadlines</li>\n<li>have an excellent working knowledge of spreadsheets and</li>\n<li>be able to communicate effectively.</li>\n</ul>\nIf you would like to discuss the role further contact Paul Windust, Chief Accountant on 01372 474228 or Andrew Cooper, Head of Finance on 01372 474123 for an informal conversation.\nClosing Date: 9 am Sunday 3rd May 2025\nInterview Dates: Week commencing 12th May 2025","shortDescription":"","salaryDescription":"£46,599 - £54,365","publishDate":"2025-04-11T14:04:00.000Z","expirationDate":"2025-05-03T08:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/35de2250-decd-4e20-93bb-5be946d1bc04.jpg","score":1,"featured":false,"enhanced":false},{"id":"e3918cec-c14a-4f53-abc6-68a008180fc6","title":"Commercial Manager Facilities Management (Corporate Property)","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : The Facilities Management (FM) Team are responsible for ensuring the Council's corporate property portfolio is maintained and complaint in order to provide safe working environments for staff and visitors. Both soft and hard FM are delivered by external contractors who work closely with the Council's FM team to ensure the smooth delivery of maintenance schedules, reactive repairs, cleaning, security and waste collection. The FM Team at the Royal Borough of Kingston maintain and repair a range of corporate buildings that includes Libraries, community centres, offices and leisure facilities. They also provide security and cleaning services across the property portfolio ensuring that buildings are safe and comfortable for staff and visitors. The Commercial Manager plays a crucial role in ensuring that all FM contractors are performing in accordance with contractual obligations. A good understanding of contract planning and reporting is key to ensure all corporate property is compliant and well maintained. Developing strong communication with external contractors and demonstrating confidence to challenge poor performance is paramount for this post. Holding contractors to account where necessary and instigating new processes and procedures when required to improve performance are key requirements for the post. Having an overview of all hard and soft FM activities and implementing reporting processes for the senior leadership team and H&S Board will be a regular task for the Commercial Manager. The post requires an on- site presence to work closely with the council's FM staff as well as the contractors. There is a good working relationship already in place and this post is required to be present to work with all FM staff and build on what is already a well performing and experienced team. The role reports to the Head of Property & FM and will be required to meet weekly to report on progress across all FM contracts. About the Role and Our Ideal Candidate : The Commercial Manager (FM) commissions and monitors all FM contracts and reports progress to Board. The post manages the operational FM team and makes changes when required to improve performance. The post requires the following<ul>\n<li> Monthly monitoring of KPIs across four contracts </li>\n<li> Ensures that compliance testing targets are met and recorded </li>\n<li> Line manager to the Workplace Manager and Building Services Manager </li>\n<li> Commision new contracts when required working with the Council's procurement team </li>\n<li> Manages the FM budget across all contracts </li>\n<li> Identify, monitor and report on risk </li>\n</ul> About you <ul>\n<li>Experience of working in a similar role working on FM contracts</li>\n<li>Able to work on initiative with minimal supervision</li>\n<li>Experience of commissioning and evaluating FM contracts</li>\n<li>Robust communication skills and experience of working with a number of stakeholder</li>\n<li>Report writing and presenting to senior leadership </li>\n<li>Managerial experience and implementing change to operation staff where necessary</li>\n<li>Strong negotiating skills </li>\n<li>Sound understanding of risk management and reporting</li>\n</ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£63,159 - £68,973","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-04-28T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cdf149e6-db1c-4d03-8b06-c3f625e6d48a.jpg","score":1,"featured":false,"enhanced":false},{"id":"66a37904-d15e-4085-8662-045c459c4f05","title":"Digital Strategic Change Lead - Housing","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. We are looking for someone who has a successful track record in delivering transformational change to support the embedding of new technology, maximising value from our systems,facilitating the wider digital roadmap for the service and leading the maximisation of opportunities for continuous improvement / best practice across. This role will be responsible for holding the overall digital change journey in Housing, with a focus on process improvement to ensure that the service has the right work practices and data that enable them to achieve their vision. As our digital change lead for Housing you will be responsible for driving change across the Housing department and beyond. Working across the service and with other enabling services including Finance (in particular Revenues & Benefits), Adult Social Care, Customer Fulfillment, Digital, Data and Insight and Transformation as well as key external stakeholders to drive improved outcomes for our residents. The role will be responsible for enabling adoption of change on the ground with services. Supporting mainstreaming and embedding of digital change; promoting collaboration getting teams to work together to find joint solutions. This strategic role reports directly to the Director of Housing, embedded in the wider housing team sitting on the Housing management team. Whilst there is no direct line management this role is expected to drive change through effective facilitation, engagement and networking with colleagues. About the Role and Our Ideal Candidate : Key activities Digital/New Ways of Working<ul><li> Service transformation and leveraging the investment in the new Housing Management System and improved use of data </li></ul><ul>\n<li> Collaboration with Digital and IT colleagues to translate digital solutions into services </li>\n<li> Championing the use of new technologies to adopt modern, agile working practices, improve customer service and eliminate paper-based processes wherever possible </li>\n</ul>Delivery<ul>\n<li> Leads on the delivery of the business outcomes from the investment in technology and change initiatives. </li>\n<li> Ensures that benefit realisation is at the heart of improvement activity and enables staff to adopt change and deliver business benefits </li>\n<li> Leads and promotes iterative and continuous service development, responding to market developments and service needs </li>\n</ul>Commissioning & Performance Management<ul>\n<li> Collaborates with managers/ leaders and colleagues to define strategic outcomes, set targets and engagement with colleagues, within a culture of continual improvement </li>\n<li> Develop and deliver on digital operational plans to ensure that the Council resources within the teams are used to best effect and impact </li>\n<li> Deliver value for money in line with the Council's commissioning ambitions </li>\n<li> Taking an evidence based approach, utilising data, insight and business intelligence to drive decision making </li>\n</ul>Custom ers and Partners<ul>\n<li> Leads on building effective strategic internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way </li>\n<li> Contributes, proactively to Kingston's commitment to community cohesion and valuing diversity and social inclusion </li>\n<li> Puts the resident needs at the heart of digital design and works to improve resident experience across Housing using digital outcomes </li>\n</ul>Equality and Diversity<ul><li> Embeds equity, equality, fairness and diversity into all aspects of team working and service delivery </li></ul>Corporate responsibilities<ul>\n<li> Emergency planning and business continuity </li>\n<li> Engagement & Collaboration </li>\n<li> Volunteering/Social impact </li>\n<li> Health & Safety - may be required to attend events and meetings outside normal hours and postholders will need to manage their work life balance flexibly to meet the needs of the role. </li>\n<li> GDPR </li>\n</ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£57,663 - £63,159","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-04-26T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2936edfa-7a3c-41f3-b319-0f78c25b0db4.jpg","score":1,"featured":false,"enhanced":false},{"id":"6e658d05-5cae-4e72-af4b-c880a3d9a282","title":"Housing Officer","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : This is an exciting new opportunity for a Housing Officer to join Housing Landlord Services as a Housing Officer for Cambridge Road Estate which is undergoing Regeneration. The Regeneration of the Estate will see 2,000 new homes built over 10 years. We are looking for an experienced Housing Officer to deliver frontline housing management services across a designated property patch. This onsite, community-based role requires strong housing expertise and experience working within a local authority or registered social landlord. We'd love you to join us at the Royal Borough of Kingston. Our Team is deeply committed to providing excellent services to our residents. We are a friendly team of 8 housing officers with a can do culture, we have a total of 4500 plus properties within Kingston. About the Role and Our Ideal Candidate : To deliver a high-quality housing management service with a strong focus on exceptional customer service and efficient service delivery. Serve as the primary point of contact for residents, actively engaging with tenants to ensure a responsive and consistently excellent housing management experience. About You<ul>\n<li> Have excellent communication skills i.e. Communicating clearly, confidently and appropriately with residents, partners and colleagues using the best methods of communication </li>\n<li> Knowledge on Housing Regulator Consumer Standards </li>\n<li> Able to attend evening meetings </li>\n</ul><ul>\n<li> Carrying out tenancy audits with residents in their homes, ensuring compliance with health and safety inspection, fire risk assessment, void inspections, estate inspections with residents and stakeholders, </li>\n<li> Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding </li>\n<li> Taking appropriate action regarding breaches of tenancies </li>\n<li> Have a track record of using IT systems and automation successfully to enhance the delivery of housing/tenancy management. . </li>\n</ul><ul><li> Identifies the need for and promotes Resident engagement/ participation and community development initiatives. This includes attending residents' meetings. </li></ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£37,068 - £40,755","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-05-11T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5f8ee0a2-002e-4907-b31e-34dff4267d82.jpg","score":1,"featured":false,"enhanced":false},{"id":"98f4db3e-7511-4c35-87ed-65b48996b28a","title":"Wellbeing Support Worker","employer":"Peabody","department":"","location":"London","locationType":3,"description":"The vacancy Your typical day could start with working with residents in their homes and neighbourhoods to understand their immediate needs. Then you might be delivering advice and wellbeing support in the community wellbeing hubs before engaging with external stakeholders in your area to build a strong network of support for our residents. As an Advice and Wellbeing Specialist, you'll deliver proactive and trauma informed support to meet the holistic needs of residents. Your support will be tailored to your resident's needs, and you will work closely with them to understand their wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You will empower residents through positive engagement to manage their wellbeing needs by helping them to develop and maintain skills and resilience to lead independent and fulfilled lives. We are looking for two outreach Advice and Wellbeing Specialists to join the team:<ul> <li>One position will cover Northwest London including boroughs such as Harrow, Brent, Westminster, Ealing</li> <li>The second position will cover all London areas, mainly focusing on Central London and surrounding boroughs including Kensington & Chelsea, Islington, Southwark and Wandsworth.</li>\n</ul>You'll be required to work from an office at least one day per week. Your role covers everything from working with the Allocations, Financial Inclusion and Neighbourhoods teams to providing peer support to colleagues. If you're passionate about customer service, and resilient with a positive and can-do-attitude, we want to hear from you. *This job is being advertised as Wellbeing Support Worker but on appointment your job title will be Advice & Wellbeing Specialist. To be successful in this role, you're:<ul> <li>experienced in working with vulnerable people and providing frontline support and advice in an outreach setting</li> <li>experienced in working with complex cases including hoarding and substance abuse</li> <li>an excellent communicator - both written and verbally</li> <li>excellent case management skills with the ability to self-manage a diverse and varied caseload, and able to prioritise work effectively and produce high quality work</li> <li>a great team player</li>\n</ul>Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require an Enhanced DBS check. The post holder will need to be able to travel using their own transport/public transport. Travel will mainly be across London. Are you ready to apply? Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. Let us know in your supporting statement which post you're applying for. If you have any questions about this role, please email Caroline Seery at caroline.seery@peabody.org.uk Early applications are encouraged as we reserve the right to close the advertisement earlier than stated. Interviews will be taking place on 15th & 16th May PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£33,400","publishDate":"2025-04-11T01:03:29.000Z","expirationDate":"2025-04-27T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/fcf3b431-5b48-40aa-ac53-543c17713db1.png","score":1,"featured":false,"enhanced":false},{"id":"69a6d559-aa02-4e8a-aa89-e95cbf30a8c9","title":"Principal Lawyer – Housing and Civil Litigation Team","employer":"Harrow Council","department":"","location":"Harrow","locationType":2,"description":"<h2 class=\"iCIMS_InfoMsg iCIMS_InfoField_Job\">Overview</h2>\n<div class=\"iCIMS_InfoMsg iCIMS_InfoMsg_Job\">\n<div class=\"iCIMS_Expandable_Container\">\n<div class=\"iCIMS_Expandable_Text\">\nHB Public Law, one of the country’s leading shared local authority legal practices, has an exciting opportunity for an ambitious and enthusiastic lawyer to lead our Housing and Civil Litigation Team.\nHB Public Law is an innovative and ambitious Lexcel accredited legal practice serving four local authority clients, schools and other public bodies in London and the home counties. We pride ourselves on delivering a high quality service and offer a supportive and friendly working environment with colleagues who are dedicated to public service and making a difference in local communities.\n</div>\n</div>\n</div>\n<h2 class=\"iCIMS_InfoMsg iCIMS_InfoField_Job\">About you</h2>\n<div class=\"iCIMS_InfoMsg iCIMS_InfoMsg_Job\">\n<div class=\"iCIMS_Expandable_Container\">\n<div class=\"iCIMS_Expandable_Text\">\nThis is an exceptional opportunity for you to manage and shape the Housing and Civil Litigation Team. The successful candidate will take pride in leading and delivering a high quality service both individually, and as part of a team, managing staff at various levels. The team has a varied caseload dealing with housing, civil litigation, debt recovery, and other matters.\nThe successful candidate will be expected to build a high-performance culture within the team and play an important role in supporting career progression and developing public sector lawyers of the future.\nDuties include advising on complex matters, supporting corporate groups and senior officers, and advising elected members at committee, in a proactive and politically sensitive manner. \nThe successful candidate will also be expected to foster excellent working relationships amongst the team and between clients and lawyers, and be the senior point of contact for client relationships and liaison. There is also an expectation to support the wider development of HB Public Law alongside other Principal Lawyers.\nThe legal practice works in a hybrid fashion, and you will be expected to work from our Harrow office at least one to two days per week, and/or at client offices and court when required. \nThe successful candidate will have experience of local authority housing and civil litigation work and be passionate about leading the team to achieve positive outcomes. \nThe closing date is Monday 28th April 2025.\nIf you would like a confidential conversation about the opportunity prior to applying, please contact Paresh Mehta on 07468 707861.\n</div>\n</div>\n</div>\n<h2 class=\"iCIMS_InfoMsg iCIMS_InfoField_Job\">Related Documents</h2>\n<div class=\"iCIMS_InfoMsg iCIMS_InfoMsg_Job\">\n<div class=\"iCIMS_Expandable_Container\">\n<div class=\"iCIMS_Expandable_Text\">\nFor further information please refer to the <a href=\"https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=21724&hashed=800891355\">Role Profile/Selection Criteria</a>\n</div>\n</div>\n</div>\n<div class=\"iCIMS_PageFooter\">\n<h2 class=\"iCIMS_InfoMsg iCIMS_InfoField_Job\">About us</h2>\n<div class=\"iCIMS_InfoMsg iCIMS_InfoMsg_Job\">\n<div class=\"iCIMS_Expandable_Container\">\n<div class=\"iCIMS_Expandable_Text\">\nHarrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.\n</div>\n</div>\n</div>\n<h2 class=\"iCIMS_InfoMsg iCIMS_InfoField_Job\">Other information</h2>\n<div class=\"iCIMS_InfoMsg iCIMS_InfoMsg_Job\">\n<div class=\"iCIMS_Expandable_Container\">\n<div class=\"iCIMS_Expandable_Text\">\nSupport for candidates visit: <a href=\"https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&categoryId=210277\">Harrow.gov.uk</a> \nOur behavioural indicators roles <a href=\"https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11\">below G11</a> and <a href=\"https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11\">above G11</a>\nHere at Harrow Council, the vision is one of 'Working together to make a difference for Harrow'\n<a href=\"https://www.harrow.gov.uk/jobs/jobs-harrow-council/2\">Please click here to view Harrow Council's benefits</a>\n</div>\n</div>\n</div>\n<h2 class=\"iCIMS_InfoMsg iCIMS_InfoField_Job\">Important Note</h2>\n<div class=\"iCIMS_InfoMsg iCIMS_InfoMsg_Job\">\n<div class=\"iCIMS_Expandable_Container\">\n<div class=\"iCIMS_Expandable_Text\">\nOur staff are our greatest asset and therefore no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity unless a Genuine Occupational Qualification applies.\nHarrow is committed to making our recruitment practices barrier-free and as accessible as possible to everyone. This includes making adjustments or changes for disabled people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format please contact us at <a href=\"mailto:resourcing@harrow.gov.uk\">resourcing@harrow.gov.uk</a>\nHARROW REDEPLOYEES WILL BE GIVEN PRIORITY CONSIDERATION\nWe particularly welcome female applicants, individuals under 25 years of age, those from the BAME community, LGBTQ+ applicants and disabled applicants, as they are under-represented within Harrow Council at this level. Appointment will always, however be made on merit.\n</div>\n</div>\n</div>\n</div>","shortDescription":"","salaryDescription":"£66,972 - £74,898","publishDate":"2025-04-09T09:00:00.000Z","expirationDate":"2025-04-28T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/487da074-f885-4e3f-83fe-a45ed6bc8e0b.png","score":1,"featured":false,"enhanced":false},{"id":"93a99ce1-d59c-40dc-b232-3beab13aaeea","title":"Housing Officer","employer":"Greenhill Housing Association","department":"","location":"GHHA Paxfold Stanmore","locationType":2,"description":"Why Work With GHHA - (Greenhill Housing Association)\nWe are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider. \nAt GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and as we enter 2025 we are looking at a revised training and development plan for our staff that meets both professional and personal ambitions.\nAs a small company, it means that every employee gets involved in delivering our services. Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants. Over the next few years we are transforming what we do and how we do it we would love you to bring your skills and experience and ideas to GHHA so we can be the best we can be.\nIf you are a team player, ambitious, determined to make a difference to people’s lives, and share our values we want to hear from you!\nWe offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance. \nThere will be travel involved with this role but the main base will be our Paxfold Scheme based in Stanmore.","shortDescription":"","salaryDescription":"C 37K","publishDate":"2025-03-30T13:00:00.000Z","expirationDate":"2025-05-31T09:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/db46aee5-e7ba-457a-9593-5bbd0271ad07.png","score":1,"featured":false,"enhanced":false},{"id":"aaf57777-9a7f-4d30-a448-6ff1e7582054","title":"Local Service Manager (LSM)","employer":"Greenhill Housing Association","department":"","location":"Wensum Court","locationType":3,"description":"This position is based at our Wensum Court Site in Rickmansworth, Hertfordshire\nWhy Work With GHHA\nWe are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider. \nAt GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. 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Housing job vacancies in Southall

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15
Housing job vacancies in Southall

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Service Delivery Manager

Notting Hill Genesis

£50014 - £55452 per annum + 35 hours per week.

Kings Cross (On-Site)

Posted 5 days ago

Senior Service Charge Coordinator

Lambeth Council

£50,000 - £74,999

6 Brixton Hill (On-Site)

Posted 6 days ago

Estate Services Caretaker

Peabody

£26,583 per annum

Southall (On-Site)

Posted 6 days ago

Service Desk Analyst

Notting Hill Genesis

£30890 - £34322 per annum + 35 hours per week.

Kings Cross (On-Site)

Posted 7 days ago

Coordination & Review Officer

Lambeth Council

£40,000 - £49,999

6 Brixton Hill (On-Site)

Posted 8 days ago

Private Sector Initiatives and Projects Officer

Brent Council

£38,934 - £40,755 p.a. inc. London weighting

Brent Civic Centre, Engineers Way, Wembley, Middlesex (Hybrid)

Posted 8 days ago

Closing in 5 days

Single Homelessness Prevention and Relief Team Leader

Brent Council

£53,607 - £56,646 p.a. inc. London weighting

Brent Civic Centre, Engineers Way, Wembley, Middlesex (Hybrid)

Posted 8 days ago

Housing, Leisure and Community Support Services Accountant

Elmbridge Borough Council

£46,599 - £54,365

Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD (On-Site)

Posted 11 days ago

Closing in 6 days

Commercial Manager Facilities Management (Corporate Property)

Royal Borough of Kingston Upon Thames

£63,159 - £68,973

Kingston (On-Site)

Posted 11 days ago

Closing in 4 days

Digital Strategic Change Lead - Housing

Royal Borough of Kingston Upon Thames

£57,663 - £63,159

Kingston (On-Site)

Posted 11 days ago

Housing Officer

Royal Borough of Kingston Upon Thames

£37,068 - £40,755

Kingston (On-Site)

Posted 11 days ago

Closing in 6 days

Wellbeing Support Worker

Peabody

£33,400

London (On-Site)

Posted 11 days ago

Closing in 6 days

Principal Lawyer – Housing and Civil Litigation Team

Harrow Council

£66,972 - £74,898

Harrow (Hybrid)

Posted 13 days ago

Housing Officer

Greenhill Housing Association

C 37K

GHHA Paxfold Stanmore (Hybrid)

Posted 23 days ago

Enhanced job

Local Service Manager (LSM)

Greenhill Housing Association

£29,525.00

Wensum Court (On-Site)

Posted 26 days ago

Small housing provider seeking team players with ambition to join and contribute in various ways to enhance services for tenants.

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Registered in England & Wales as Jobsgopublic Limited Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD

15 Housing job vacancies in Southall

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Service Delivery Manager

Senior Service Charge Coordinator

Estate Services Caretaker

Service Desk Analyst

Coordination & Review Officer

Private Sector Initiatives and Projects Officer

Single Homelessness Prevention and Relief Team Leader

Housing, Leisure and Community Support Services Accountant

Commercial Manager Facilities Management (Corporate Property)

Digital Strategic Change Lead - Housing

Housing Officer

Wellbeing Support Worker

Principal Lawyer – Housing and Civil Litigation Team

Housing Officer

Local Service Manager (LSM)

15
Housing job vacancies in Southall