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Neighbourhood Team Leader Fixed term contract until 31 March 2026 18.5 hours per week (hybrid working) Starting salary £45,647 pro rata with progression to £48,879 pro rata through annual increments subject to satisfactory service Are you a passionate housing professional who wants to make a real difference to our tenant’s lives? We are looking for an exceptional TeamLeaderto join our Neighbourhoods team.This exciting role involves overseeing the delivery of tenancy services.This includes managing operational aspects of neighbourhood and estate management to enhance communities, resolving complex tenancy management cases, developing services, and ensuring that we meet our corporate priorities and performance indicators.The role also involves providing leadership to a team of Neighbourhood Officers to ensure outstanding service delivery, managing performance, and motivating and developing staff.We are looking for anenthusiasticleaderwho has:<ul><li>Experience of delivering in a tenancy or housing management role or relevant housing related area.</li><li>Up to date housing knowledge.</li><li>Strong leadership skills with the ability to set clear objectives, manage performance, motivate, and coach staff.</li><li>Excellent communicator and able to collaborate and foster effective partnerships.</li><li>Excellent customer care.</li></ul>The Neighbourhood team is very friendly and supportive and working at Welwyn Hatfield Borough Council is a rewarding experience. We look forward to receiving your application.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will also need a full driving licence and access to a car. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities. We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Career</a> Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We do not offer sponsorship for employment in the UK. Closing date for applications is 16 November 2025.Remote assessments will be held on 20 November 2025.Face to face interviews will be held on 24 November 2025. Keywords: Housing, Neighbourhoods, Tenancy, Team, Leader, Communities, Hybrid, Hertfordshire, Enforcement, Social Housing, Customer, Service, Support, Tenants.

Welwyn Hatfield Borough Council

Neighbourhood Team Leader (RP0149)

Title: DeliveryProgramme Lead - SouthContract Type: 2xPermanent, Full Time, 35 per weekSalary: £47,135 - £52,008 perannum dependant on experience. Plus Essential Car UserAllowance £1,300 per annum Grade: 9Reporting Office: London, Stratford Working Location: South/Thames London Persona: Agile Worker: 20% -40% of contractual hours to be worked from reporting office/working location(hybrid working). Office, site and homeworking. Site attendance 4 days a week.Closing Date: 19th November 2025 at11pmInterview Dates: 3rdDecember 2025, face to face at our Stratford office<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAGzzga9eALxx6r9u0+IM89cuU3NhOc2z39hB6O3Jsq5QSPetY/T6D8ntayeR5qElD" target="_blank">Role Profile - Delivery Programme Lead - South.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>… Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Join our Major Works Delivery Team at L&amp;Q:The Major Works Delivery team are looking for an two experienced Delivery Programme Leads with experience in Project Management of large, planned works to include but not limited to Kitchen/Bathrooms renewal, External works, Retrofit and complex projects. The role reports to the Partnership Manager. We are looking for someone to join our team to bolster their current wealth of experience and knowledge.If this sounds like you, we would love for you to apply!Your impact in the role:The Delivery Programme Lead will be responsible for the delivery and quality of designated large, planned programmes including Kitchen and Bathroom renewal, External windows and door programmes, roofing and retrofit works. Working with our partnered contractors to deliver excellent customer service and high-quality product. Ensuring that the L&amp;Q property assets are maintained in line with the allocated programmes. All projects are to be developed into an efficient de-risked solution to which our partners/contractors can deliver. Covering refurbishment, planned investment, mechanical and electrical works, and fire safety remediation. The role includes being the first point of contact for residents, partners and stakeholders.What you'll bring:Successful candidate must be have excellent prior knowledge and site experience to be able to undertake a wide range of technical duties including inspection, measurement, supervision of works along with the sign off of the works on-site. They must have knowledge of pricing structures such as NHF and schedule of rates. The candidate must have contract management experience, including risk management skills. It is essential that you are able to demonstrate strong planning, organisational and administrative skills ensuring accurate and timely records while managing data effectively. You must be able to present to internal and external stakeholders and must be able to demonstrate collaboration and influencing skills, with key stakeholders.Proficient in use of Microsoft Excel, able to compare spreadsheets, perform v-lookups, use basic pivot tables and formulae and produce simple reports.It is essential to have knowledge of Microsoft Office suite. The candidate should be able to produce mail merges and presentations. The candidate must be able to collaborate and work as a team, be able to positively contribute when dealing with both internal and external stakeholders and have nurturing and empathic attributes.The ideal candidate will be able to work under pressure whilst recognising and acting on their own priorities as well as being able to support others when needed.A full UK driving licence and access to a vehicle are essential for this role, as travel between sites is required.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ<ul></ul>

London and Quadrant Housing Trust

Delivery Programme Lead - South - 7254

<ul></ul>





Salary: £61,672 Grade: Level 5 Zone 2 Location: 5 Pancras Square N1C 4AG Contract Type: Permanent&nbsp; Hours: Full Time (36 hours) Closing Date: Sunday 16^th November 2025; 23:59 Interview Date: Monday 24^th NovemberAbout CamdenCamden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.How You’ll Be Involved &nbsp;Join us as the Strategic Accommodation Lead for Supporting People&nbsp;to help shape and deliver our commitment to give people equitable access to the homes and support they need to thrive in Camden. Reporting to the Head of Learning Disability, Autism and Mental Health Commissioning, you’ll lead the implementation of the SPCC Accommodation Plan, driving collaboration across adults, children’s, housing, development and other partners.You’ll provide expertise, visible leadership and build strong partnerships across sectors to develop a robust pipeline of future accommodation-based provision for people who need additional care and support to live independently. You will match the development of new accommodation options that meet future need alongside a strong collaboration with health and social care colleagues to develop effective, strength based and value for money support offers, to enable people to thrive and live as independently as possible.This is an exciting opportunity to make a lasting impact on how we deliver high-quality, sustainable accommodation that meets the diverse needs of our community.Read our ‘Supporting People Connecting Communities (SPCC) Accommodation Plan’ -&nbsp;<a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11476298/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11476298/file/documen…</a>All About You &nbsp;You’ll be educated to degree level or have equivalent senior-level experience, ideally within&nbsp;Council or Registered Provider development roles&nbsp;and/or commissioning, social care and health. You’ll understand how a range of accommodation-based support services can be delivered through&nbsp;collaboration with housing, planning and capital development partners.As an adaptable and resilient collaborator, you’ll have a track record of managing complex, multi-agency programmes, developing strategic business cases, and navigating financial and organisational challenges. Most importantly, you’ll thrive on building strong, honest relationships across sectors to deliver meaningful change for residents, combining strategic insight with a genuine commitment to improving people’s lives through well-planned, sustainable accommodation solutions. To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'.How To ApplyTo apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.&nbsp;To view the Job Profile, please CLICK HERE or copy and paste the below URL into your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11468005/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11468005/file/documen…</a>What We OfferAt Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know&nbsp;that a work life balance is extremely&nbsp;important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp;Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details.Inclusion and BelongingAt Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.&nbsp;Please visit&nbsp;<a href="http://www.camdenjobs.co.uk/inclusion-and-diversity" target="_blank">www.camdenjobs.co.uk/inclusion-and-diversity</a> for more information on our commitment.Asking for Adjustments &nbsp;We are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions. &nbsp;Please contact us on 020 7974 6655, at&nbsp;<a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a>&nbsp;or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you. &nbsp;Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Camden Council

Strategic Accommodation Lead (Supporting People)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0651/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0652/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0655/Updated_Housing_Repairs_Surveyor_JD_240325.docx" target="_blank">Updated_Housing_Repairs_Surveyor_JD_240325</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0656/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We have a new opportunity for a Repairs Surveyor to join our Housing Asset Team. As a Repairs Surveyor you will carry out surveys, property and disrepair inspections and oversea the delivery of sub-contracted repairs to ensure repairs are highlighted and completed in accordance with Woking Borough Councils standards and timeframes.
Reporting to our Housing Repairs Manager you will carry out surveys to properties within the Woking region including Damp and Mould inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works supporting Woking properties to ensure that high quality works are delivered within budget, on time safely and to a high standard whilst achieving and maintaining customer satisfaction KPI’s while ensuring value for money is achieved through the delivery of effective procurement and management of repairs.
The successful candidate will be customer focused, and have great customer service skills and the ability to work autonomously to improve our property standards. An experienced and highly knowledgeable repairs surveyor.
A full driver's licence and access to your own vehicle is essential for this role.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Local Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
 Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
UK Visa Sponsorship
We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications.
 Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
For an informal discussion please contact Pauline Graham, Housing Repairs Manager on 01483743289.
Closing Date: 7 December 2025 - 23:55pm
Interview dates: TBC

Housing Repairs Surveyor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0657/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0658/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0661/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0662/Housing_Repairs_Officer.docx" target="_blank">Housing_Repairs_Officer</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We are transforming our services at Woking and are recruiting for several new exciting and challenging roles in our Housing Assets Team. We are seeking motivated and flexible candidates who can achieve high standards to support the delivery of front-line services and to improve our homes whilst ensuring we are able to meet the requirements of the regulatory standards.
Working within the Repairs section of the Housing Assets Team you will have a high level of involvement in managing the day-to-day aspects of our Repairs Contract and will be dealing with a variety of enquires from our residents and contractors.
You will be actively engaged with our main Repairs Contractor, Mountjoy Ltd who are collocated with us in the Civic offices.
This role will require excellent communication, orgnisational and time management skills as you will be on highly influential in delivering the very best service possible for our residents.&nbsp;&nbsp;&nbsp;
The successful applicant will be required to obtain a Basic Disclosure Certificate from the Disclosure and Barring Service (DBS). The Council will offer assistance and further details will be in the job application pack.
The Council offers in return 23 days of annual leave, plus bank holidays a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
Local Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
 Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
 While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
UK Visa Sponsorship
We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
 All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications.
 Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
For an informal discussion please contact Pauline Graham, Housing Repairs Manager on 01483743289.
Closing Date:&nbsp; &nbsp;7 December 2025 - 23:55pm
Interview Date: TBC

Housing Repairs Officer

<ul></ul>

Please apply online via the link provided.



Job Title: Assistant Service Manager – Allocations (HIPS)
Position Number: 218156
Salary: £49,056 - £52,194 
Hours per Week: 36
Nature of Employment: Fixed-term Contract – 12 months – Secondment (internally only)
DBS Required: Basic
About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
If you join us, you’ll have access to a range of employee benefits. Read more about these <a href="https://www.hounslow.gov.uk/working-council/working-for-council/2" target="_blank">here.</a>
About The Role
This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support some of our most vulnerable residents. We are looking for someone to take a lead role in housing allocations to council properties and nominations to Registered Providers
You are highly organised and will manage the team that allocate permanent council accommodation and nominate to Registered Providers to ensure properties are let as soon as practicably possible. You will ensure that viewings and signups for new tenancies are carried out promptly, taking account of individual customer needs. You will monitor and provide key performance data on Allocations.
You will engage with our service users via a combination of customer facing contact via telephone and email, ensuring customer records are accurate and up to date at all times. You are highly motivated to promote our service and actively participate in developing service improvement across the Homelessness, Independence and Preventatives Services. You work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council.
About The Team You’ll Be Working In
This is an exciting and busy role in the Allocations team. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
<ol>
<li>You directly manage a team of front-line staff who allocate Council and Registered Providers Housing. Your staff accompany service users on viewings.</li>
<li>This is a key position with Homelessness, Independence and Preventative Services. If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers. You are a visible leader adept at managing high volumes of work involving vulnerable residents. You will demonstrate compassion, energy and enthusiasm to be ready for a new and exciting challenge where every day is different.</li>
<li>You will be working in a service that makes a real difference to the lives of people who are homeless or at risk of losing their housing.</li>
<li>You will work collaboratively with your colleagues and partner agencies to develop and lead initiatives so that residents get the best service and opportunities to live independently and safely in their home so they are not at risk of homelessness.</li>
<li>You will mentor and support staff handling a full range of complex, contentious and sensitive matters that arise when dealing with residents losing their home or already homelessness, ensuring resources are targeted in the right place at the right time and cross cutting issues are identified with joined up solutions borough wide.</li>
<li>To operate effectively in a highly changeable and demanding working environment with multiple competing priorities, ensuring timely and relevant interventions are carried out to prevent escalation of need, decisions are made to fulfil statutory requirements and legal challenges are responded to.</li>
</ol>
About You
You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.
<ol>
<li>You have a strong ability to lead, motivate, manage and develop staff in a challenging, high volume, fast paced working environment, supporting staff to deal effectively with the demands of frontline work while delivering key service objectives.</li>
<li>You are an expert communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs.</li>
<li>You act with integrity, take personal responsibility and handle stress effectively, being a confident decision maker while motivating others to achieve successful corporate preventative outcomes, using proactive and creative solutions.</li>
<li>You work flexibly and independently, adapting to changing needs and proactively keep the team up to date with legislation, policy and guidance to ensure legally compliant recommendations and decisions.</li>
<li>You have excellent analytical and problem-solving skills, a comprehensive understanding of issues faced by vulnerable people and you work collaboratively with others to meet a range of needs while leading and managing a team to achieve targets and service objectives and make the team the very best it can be.</li>
<li>It is desirable that you have a degree or equivalent qualifications.</li>
<li>You can travel independently around the Borough to visit properties and meet other professionals in community settings.</li>
</ol>
If the points above resonate with you, we would like to hear from you. 
<ul>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
Read more about the work you’ll be doing in the Role Profile.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Janice.Roach@hounslow.gov.uk" target="_blank">Janice.Roach@hounslow.gov.uk</a> 
Interviews for this job will be held during November 2025.
Closing date 16th November 2025.
To find out more and to apply, please click on the apply link above.

London Borough of Hounslow

Assistant Service Manager – Allocations (HIPS)

<h4>Why Southwark?</h4>Southwark is a bold, ambitious council with a strong track record of delivering for its residents. As we work towards our 2030 vision, we’re putting people at the heart of everything we do – and that includes our staff. We’re proud to be powered by our people, and we’re looking for someone who shares our passion for fairness, prevention, and housing justice.<h4>What You'll Be Doing</h4>The private rented sector in Southwark is growing rapidly, and with it, the need for robust support and protection for tenants and landlords. This role is central to our mission to raise standards, prevent homelessness, and ensure that everyone in Southwark has access to safe, secure housing.You’ll lead a high-performing team delivering frontline homelessness prevention services, working closely with internal colleagues and external partners to deliver real impact. You’ll also play a key role in preparing for the implementation of the Renters’ Rights Bill, the most significant reform to the private rented sector in over 30 years.<ul><li>Leading a skilled team to deliver innovative, high-quality homelessness prevention services.</li><li>Supporting tenants at risk of illegal eviction or harassment with timely, effective interventions.</li><li>Driving forward our response to the Renters’ Rights Bill – including the abolition of Section 21, stronger rent protections, and the extension of the Decent Homes Standard to the private sector.</li><li>Collaborating across the council and with external agencies to ensure joined-up, person-centred support.</li><li>Championing the values of Southwark 2030: reducing inequality, empowering people, and investing in prevention.</li></ul><h4>What We're Looking For</h4>You’re a passionate advocate for housing justice with a deep understanding of landlord-tenant law and homelessness legislation. You bring:<ul><li>Strong leadership and communication skills.</li><li>Experience in delivering homelessness prevention services under the Homelessness Reduction Act 2017.</li><li>Strategic insight into housing reform and the ability to translate policy into practice.</li><li>A commitment to Southwark’s values and a belief in the power of prevention to change lives.</li></ul>Be part of delivering Southwark 2030 where everyone has a decent home and the support they need to thrive.<h4>Additional Information</h4>This role is offered on a 12 month secondment or fixed term contract Advert Closing Date: 11.59pm on Sunday, 16th November 2025Interview Date: Week commencing 17th November 2025*Please note, we reserve the right to close applications prior to the closing date indicated above - please apply as soon as possible - we look forward to receiving your application. Please note: If you have applied for this role within the last three months, your previous application would have already been considered as part of our recruitment process. Unfortunately, we are unable to accept repeat applications during this period, and any new application submitted within this timeframe will not be progressed.Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:- Members of the Armed Forces and veterans- Are currently in care, or have previously been in care- If you consider yourself to be disabled or if you have a long-term health conditionAttachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2607774&amp;ptId=109219" target="_blank">PRS Manager JD.docx</a></li></ul>





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Southwark Council

Private Rented Sector Manager

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We’re seeking Area Tenancy Managers to join Brent’s Housing Management Service and help us deliver our fantastic transformation agenda!
An excellent offer….
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
As an Area Tenancy Manager (Housing Officer), you’ll manage end-to-end tenancies for a patch of social tenants. You will provide varied support to Brent residents to help them live safely and comfortably in their homes, acting as the face of the landlord for your patch.
You'll have the opportunity to develop detailed knowledge across various areas of tenancy management, including voids, lettings, income and arrears, anti-social behaviour (ASB), and providing support based on an individual person’s needs. This role is an excellent career opportunity to develop varied skills, experience and knowledge across the social housing sector.
With a consistent and smaller patch of properties, you’ll improve the quality and perception of the Housing Management Service. You’ll work with services across the Council to ensure vulnerable tenants have access to services they need, and Brent’s estates and homes are good quality, safe, and secure.
You will also uphold the guidelines set out by the Social Housing Regulation Act 2023, demonstrating a commitment to improving standards and ensuring the safety and quality of our social housing in compliance with this critical legislation.
The Person
We’re looking for resilient individuals who thrive in dynamic environments and are not afraid of hard work. You will have excellent customer service skills, empathy for people and a clear focus on tenant satisfaction and getting results.&nbsp;
We promote values and expect our people to be motivated by improving the wellbeing of their tenants, and making positive contributions to their team and the service.&nbsp;&nbsp;
Knowledge of local authority statutory and support services related to housing, awareness of relevant housing legislation and welfare benefits, and excellent organisational and IT skills are essential.&nbsp;&nbsp;
You’ll excel in this role if you are committed to making a difference, can work independently, and are eager to learn and develop your career.&nbsp;

Brent Council

This is Brent

Area Tenancy Manager

About the BoroughWith a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London.&nbsp; Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp; About the Service and TeamThe Home Ownership team manages 1300 leasehehold properties. This includes service charge and major works billing and collection, right to buy and resales, the councils buy back scheme and carrying out Section 20 consultation for major works.About the Role and Our Ideal CandidateAn excellent opportunity has arisen for the role of Sales &amp; Services Officer, within the Home Ownership Team. We are looking for someone who is customer focused, a team playerand preferably with an experience in leasehold services (not essential). Working with a friendly and supportive team you'll be responsible for processing Right To Buy applications, preparing solicitor packs for onward sales, responding to solicitor enquiries and other leasehold enquiries communicating by phone &amp; email.&nbsp; The ideal candidate must be able to demonstrate their skills and behaviours for the role inline with the role profile, including: - Ability to work independently, exercising good initiative and judgement- Good use of written and verbal communication and possess good IT skills- Ability to prioritise workload and proven time management skills.- Proven experience and ability to deliver excellent customer care&nbsp;- Proven attention to detail and ability to work on a variety of tasks simultaneously.- Ability to work under pressure and meet deadlines and targetsOur Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Leasehold Services Officer

Job Title: Head of Home Improvement Agency Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type:&nbsp;Permanent Directorate: Adult Care Services<h4>About the team</h4>The Hertfordshire Home Improvement Agency (HHIA) is a fast-paced, multi-district partnership dedicated to enhancing the quality of lives through home adaptations and improvements.We're an innovative partnership with six districts coming together to provide a service that supports the independence of local residents. Working closely with local and central government, HHIA delivers high-quality services that promote independence and implement best practices.<h4>About the role</h4>This is a unique opportunity for a dedicated and proactive person join our fast-paced DFG adaptations and income generating service. We are looking for a highly motivated, enthusiastic, and organised person, who can deliver consistent high levels of managerial support. You will join a friendly, dedicated and inclusive team.You will be responsible for overseeing the planning, coordination, and execution of home adaptations and improvements, as well as liaising with stakeholders such as local councils, contractors, and the people we support.Key Responsibilities:<ul><li>Plan and manage the service’s operations, monitoring KPI’s to ensure adaptations are delivered on time and within budget.</li><li>Oversee a team of staff and contractors, including recruitment, training, and performance reviews.</li><li>Work with local and central government to secure funding and grants.</li><li>Provide high-quality advice and consultation services to Hertfordshire residents.</li><li>Ensure all work complies with relevant regulations and quality standards.</li><li>Prepare reports and updates for senior management, the Partnership Board and external stakeholders.</li><li>Identify opportunities, develop and implement strategic plans to take the Agency forward.</li><li>Ensure the Agency delivers to the Board’s expectations of quality, timescales and budget spend.</li></ul><h4>About you</h4>Essential:<ul><li>A degree in a relevant field (e.g., Business Management, Engineering) or equivalent experience</li><li>Strong leadership and management skills</li><li>Excellent communication and interpersonal abilities</li><li>Familiarity with home adaptations, Disabled Facilities Grants, building regulations and associated legislation</li><li>Budget management experience</li><li>Problem-solving skills and attention to detail</li></ul> Desirable:<ul><li>Experience of working with people with disabilities or long-term health conditions</li><li>Experience of applied use of social care legislation</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC14 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Catherine.Greenlaw@hertfordshire.gov.uk" target="_blank">Catherine.Greenlaw@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date:11 or 12 December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Head of Home Improvement Agency

Ealing Council’s housing strategy for 2025 – 2030 is an uncompromisingly ambitious plan to tackle the borough’s acute housing challenges. We want to ensure that every resident has access to a good quality, genuinely affordable home within a thriving community where they can live healthier and happier lives.This role offers an exciting opportunity to play a key role in driving transformation, fostering innovation, and building partnerships that deliver real change for our communities.The Housing &amp; Environment directorate manages and improves over 17,000 council homes, ensuring that every resident has a safe, warm, and welcoming place to live. We’re committed to resident-led service design, continuous improvement, and the highest standards of compliance and safety.This new role has a clear remit to achieve the highest levels of performance in this fundamental area. We’re looking for candidates with experience of leading the full landlord function across a major housing portfolio.Supported by a team of around 200 colleagues, you’ll ensure the delivery of safe, high-quality, and resident focused services to tenants and leaseholders alike, in a way which delivers not only statutory obligations and best practice, but also our wider organisational ambitions.If you’re passionate about making Ealing a better place, please visit <a href="https://url.uk.m.mimecastprotect.com/s/BObjC2Rz2H5LJBxC1hqu56kgO?domain=faerfield.co.uk" target="_blank">www.faerfield.co.uk/ealing-od-hls</a> for more information and to apply.You can find out more about Ealing Council at <a href="https://faerfield.co.uk/jobs/permanent-roles/lb-ealing" target="_blank">Opportunities with Ealing Council :: Faerfield Ltd</a>.<ul></ul>

London Borough of Ealing

Operational Director of Housing Landlord Services

Ealing Council’s housing strategy for 2025 – 2030 is an uncompromisingly ambitious plan to tackle the borough’s acute housing challenges. We want to ensure that every resident has access to a good quality, genuinely affordable home within a thriving community where they can live healthier and happier lives.This role offers an exciting opportunity to play a key role in driving transformation, fostering innovation, and building partnerships that deliver real change for our communities.The Housing &amp; Environment directorate manages and improves over 17,000 council homes, ensuring that every resident has a safe, warm, and welcoming place to live. We’re committed to resident-led service design, continuous improvement, and the highest standards of compliance and safety.You’ll rapidly envelop a detailed and accurate picture of the condition of all council-owned stock, and use this insight to develop an effective and comprehensive asset management plan that delivers safe, warm and dry homes for all.Overseeing a team of 175, with an annual capital budget of c.£45m, you’ll bring an impressive track record of rapid acceleration of improvement, a nuanced grasp of managing major contracts, and a high level of analytical and organisational skill.If you’re passionate about making Ealing a better place, please visit <a href="https://url.uk.m.mimecastprotect.com/s/XkQEC3lBESDjJyjhDs6uQlaeR?domain=faerfield.co.uk" target="_blank">www.faerfield.co.uk/ealing-ad-ham</a>for more information and to apply.You can find out more about Ealing Council at <a href="https://faerfield.co.uk/jobs/permanent-roles/lb-ealing" target="_blank">Opportunities with Ealing Council :: Faerfield Ltd</a>.<ul></ul>

Assistant Director Housing Asset Management

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9382/Maternity_Cover_Compliance_Manager_JD_Oct_25.pdf" target="_blank">Maternity_Cover_Compliance_Manager_JD_Oct_25</a></li>
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COMPLIANCE MANAGER (12 months fixed term contract Maternity Cover)
“An exciting, fixed term contract of 12 months duration has become available to provide maternity cover for our Compliance Manager.
This important role will suit someone with previous experience in the sector, a deep understanding of compliance, and a keen eye for detail with a flexible attitude.
We may be small in terms of the number of assets we own and manage, but we treat compliance very seriously. 
With a broad portfolio of stock – mainly providing independent living for over 55’s – we are looking for someone with drive and enthusiasm.

Compliance Manager (12 Month Fixed Term Contract Maternity Cover)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9381/Asset_Technical_Officer_JD_PRG_-_Oct_2025.pdf" target="_blank">Asset_Technical_Officer_JD_PRG_-_Oct_2025</a></li>
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ASSET TECHNICAL OFFICER ROLE
“We have a vacancy for a key role in our Asset team".
An exciting opportunity to become an Asset Technical Officer has arisen at Greenhill Housing Association for the right person.
We are looking for someone keen to either start or develop their career in asset management.
Supporting the Director of Asset management you will be involved in a broad range of projects and tasks, from carrying out property inspections and writing reports/letters through to organising stock condition surveys.
Don’t worry if you don’t yet have professional qualifications – enthusiasm and willingness to learn are key. Oh, and we will help train you and steer you in the right direction.
Sound good? Want to learn more?&nbsp;&nbsp;

Asset Technical Officer

Join Our Talent Pool as a Housing Support Worker – Make a Real Impact in the Lives of Vulnerable AdultsAt Peabody, we’re committed to supporting adults who are homeless or have experienced rough sleeping to rebuild their lives. We’re creating a Talent Pool of compassionate, proactive individuals ready to provide practical and emotional support to those facing housing insecurity.This is not a care role. It’s about empowering people to take steps toward stability and independence—helping them access housing, manage benefits, and develop essential life skills.Where You’ll Be WorkingWe have services based in Hackney and Islington.What You’ll Be DoingYou’ll work directly with adults who may be navigating complex challenges such as trauma, mental health issues, or substance misuse. Your role will involve:<ul><li>Supporting individuals to access and sustain housing</li><li>Assisting with budgeting, benefits, and tenancy management</li><li>Creating a safe, respectful, and non-judgmental environment</li><li>Encouraging engagement in meaningful activities and community connections</li><li>Collaborating with colleagues and external agencies to ensure holistic support</li></ul>What We’re Looking ForWe’re looking for someone who:<ul><li>Builds trust and rapport with vulnerable adults, especially those with lived experience of homelessness</li><li>Is confident and creative in engaging people through shared interests or community activities</li><li>Can manage a caseload and work both independently and as part of a team</li><li>Has strong communication and IT skills, with knowledge of safeguarding and support planning</li><li>Brings transferable experience from housing, support work, social care, or related fields</li></ul>Why Join Us?When you join Peabody, you become part of a team that lives by our values: Be Kind • Do the Right Thing • Love New Ideas • Celebrate Diversity • Keep Our Promises • Pull TogetherWe’re dedicated to creating a workplace where everyone feels supported, included, and empowered.What You’ll Get<ul><li>Up to 25 days’ annual leave plus bank holidays</li><li>Flexible benefits including healthcare, dental, and discounts</li><li>4x Life Assurance and up to 10% pension contribution</li><li>Professional development, including funded apprenticeships</li><li>Two paid volunteering days each year</li><li>Family-friendly policies and a supportive team culture</li></ul>Please Read Before ApplyingThis is a full-time, onsite role. You’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is essential.We’re reviewing applications as they come in, so keep an eye on your inbox and phone!Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.For questions, contact Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>, we’re happy to help!If this sounds like the right fit for you and you’d love to be part of Peabody, join our Talent Pool today by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.<ul></ul>

Peabody

Join our Talent Pool as a Housing Support Worker (Adults) North London

Join Our Talent Pool as a Housing Support Worker. Make a Real Difference in Young LivesAt Peabody, we’re passionate about creating opportunities for young people to thrive. We’re building a Talent Pool of kind, proactive individuals who are ready to support young people including care leavers on their journey to independence.This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future.Where You’ll Be WorkingWe have schemes based in Islington and Hackney.What You’ll Be DoingYou’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time.What We’re Looking ForWe need someone who:<ul><li>Connects easily with young people, especially those who’ve faced trauma, mental health challenges, or substance misuse.</li><li>Is creative and confident in engaging young people, whether through music, sports, art, or other interests.</li><li>Can work independently and as part of a team, managing a caseload and supporting residents with budgeting, benefits, and housing options.</li><li>Has strong communication and IT skills, and ideally some knowledge of safeguarding, support plans, or key working.</li><li>Brings transferable experience from youth work, education, housing, or similar sectors.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind • Do the Right Thing • Love New Ideas • Celebrate Diversity • Keep Our Promises • Pull TogetherWe believe in creating a workplace where everyone feels supported, included, and empowered.What You’ll Get<ul><li>Up to 25 days’ annual leave plus bank holidays</li><li>Flexible benefits including healthcare, dental, and discounts</li><li>4x Life Assurance and up to 10% pension contribution</li><li>Professional development, including funded apprenticeships</li><li>Two paid volunteering days each year</li><li>Family-friendly policies and a supportive team culture</li></ul>Please Read Before ApplyingThis is a full-time, onsite role. You’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key.We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone! Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.For questions, contact Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>, we’re happy to help!If this sounds like the right fit for you and you’d love to be part of Peabody, join our Talent Pool today by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Join our Talent Pool as a Housing Support Worker (Young People) - North London Based

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8813/DFG_Case_Worker_-_JD_PS_July_2025.pdf" target="_blank">DFG_Case_Worker_-_JD_PS_July_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8818/Candidate_Pack_-_People_Directorate_-_Sept_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_Sept_2025</a></li>
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Please apply online via the link provided.



We have an exciting opportunity for a Case Worker to join the Disabled Facilities Grant (DFG) Service at Bracknell Forest Council, on a full-time, permanent basis. This varied and rewarding role will support the delivery of both mandatory and discretionary grants, helping disabled and vulnerable residents to live safely and independently at home.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you...</h3>
You will work closely with occupational therapists, surveyors, contractors and housing partners to coordinate housing adaptations, manage grant applications, analyse tenders and ensure works are completed to specification. Using your working knowledge of housing adaptations and relevant legislation, you will maintain accurate records, attend site visits and assist in preparing technical documentation.
The role combines technical awareness, administrative support and excellent customer service, requiring strong organisational skills and attention to detail. It is ideal for someone with experience in housing, construction and social care settings, looking to make a direct impact in the community.
<h3>About the team...</h3>
The Disabled Facilities Grant team is a small but busy team providing an extensive and responsive service to clients. We support each other by working closely together to achieve the right results and to deliver a holistic service to clients.&nbsp;
We have strong teams and excellent manager relationships. Expert advice is there whenever you need it. Put simply, a career with us means having everything you need to build on your skills. To build better relationships and even better communities.&nbsp;
While the main office base is Time Square, Bracknell, this is an agile working role. Home visits and on-site work will be required based on the needs of the role and service delivery.
<h3>Key responsibilities...</h3>
<ul>
<li>To undertake all required activities in support of the functions of the DFG service, these include requests from residents and referrals from occupational therapists for mandatory and discretionary grants.</li>
<li>To provide administrative assistance and support as required, including maintaining all appropriate records, preparing reports, letters, attendance at meetings, minute taking, organising meetings etc.</li>
<li>To utilise appropriate IT packages to record, update, collate, analyse and present information and data.</li>
<li>To establish, monitor and maintain accurate information and appropriate control systems.</li>
<li>To check final accounts and defects liability and advise clients on payment as appropriate.</li>
<li>To deal with correspondence and enquiries from clients, contractors, colleagues and/or their representatives.</li>
</ul>
<h3>Our benefits...</h3>
<ul>
<li>28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Paid employee volunteering scheme.</li>
<li>Local government pension scheme, with life insurance cover.</li>
<li>Electric vehicle salary sacrifice scheme (subject to eligibility).&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply).</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
</ul>
<a href="https://www.bracknell-forest.gov.uk/jobs/staff-benefits" target="_blank">Find out more about all our benefits </a>or see the candidate pack.
<h3>Our values</h3>
At Bracknell Forest Council <a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values </a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments. </a>
<h3>Interview date</h3>
Candidates will be shortlisted upon receipt of their application and we reserve the right to close the advert once a suitable candidate has been found. To avoid disappointment, you are advised to submit your application as soon as possible.
Interviews will be held online via the Teams app. We reserve the right to amend this to in person interviews at our offices.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Name: Tammy Grey
Job title: Disabled Facilities Grant Team Manager
Phone number: 07877548772&nbsp;
Email: <a href="mailto:tammy.grey@bracknell-forest.gov.uk" target="_blank">tammy.grey@bracknell-forest.gov.uk</a>
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Disabled Facilities Grant Case Worker

Job Description Organisation: London Borough of Waltham Forest Salary: PO5 £50,574 - £53,607 Market Supplement: A Market Supplement may be considered dependent on skills and experience. Contract Type: Permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 1/12/2025 Proposed Interview Date: TBC Reference: 1846 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We are currently seeking two dedicated Specialist Damp &amp; Mould Surveyors to join our dynamic and growing Housing Directorate. This is an exciting opportunity to play a key role in improving living conditions for our residents by tackling one of the most pressing issues in social housing. The successful candidates will bring expertise, attention to detail, and a passion for delivering high-quality service, contributing directly to our commitment to safe, healthy, and well-maintained homes. A Market Supplement may be considered dependent on skills and experience. This is a key role focused on improving the condition and safety of our housing stock while delivering a high-quality, resident-focused service. As a Specialist Damp &amp; Mould Surveyor, you will be responsible for assessing and resolving damp, mould, and associated maintenance issues across our housing portfolio. You will play a critical part in supporting our Repairs Partnering Team, ensuring that contractors, consultants, and partner agencies deliver repairs to the highest standards meeting all compliance, specification, scheduling, and budgetary requirements. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Damp%20and%20Mould%20Surveyor%20(1846)%20.pdf" target="_blank">&gt;&gt; Click here to download the role profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.&nbsp;</li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.&nbsp;</li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets.&nbsp;</li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly.&nbsp;&nbsp;</li> <li>Challenge customers’ practice and minimise risk, referring concerns to line manager.</li> <li>Conducting regular site visits and maintaining comprehensive digital records.</li> <li>Producing detailed reports and updating the asset management database.</li> <li>Taking a proactive approach to addressing disrepair cases, always putting residents at the centre of the service.</li> <li>Collaborating closely with our Building Safety Operations and Building Safety Compliance teams to ensure homes meet all safety regulations and compliance obligations.</li> <li>This is an exciting opportunity to make a tangible difference to the lives of our residents and to contribute to our ongoing commitment to safe, sustainable, and well-maintained homes.</li> </ul> Knowledge, Skills and Experience:&nbsp; <ul> <li>Experience of administering building contracts.&nbsp;</li> <li>Experience of administering partnering contracts.&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul> Indicative Qualifications and Requirements:&nbsp; <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing associatio</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory standard DBS check;&nbsp; Suitable driver’s license desired;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contactSharon-Leigh Gordon, Assistant Director of Housing Repairs &amp; Planned Works at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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43 Housing Jobs in Southall, UK