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Senior Voids SurveyorLocation: North East London Join us and make a difference in housing. At Peabody, we believe in creating homes and communities where people feel safe, supported, and valued. Our values guide everything we do: Be kind, Do the right thing, Love new ideas, Celebrate diversity, Keep our promises, and Pull together. If these resonate with you, we’d love to hear from you.Why Choose Housing? Housing is more than bricks and mortar, it’s about improving lives. As a Senior Voids Surveyor, you’ll play a vital role in turning empty properties into homes, ensuring quality, safety, and value for money for our residents. You’ll lead by example, mentor others, and help us deliver a service that truly puts residents first.What you’ll do:<ul><li>Oversee voids for your allocated region, ensuring quick turnaround of empty properties so they are clear, safe, and lettable to residents at a great standard and value for money.</li><li>Carry out pre- and post-inspections to confirm the scope of work is achieved and properties meet lettable standards.</li><li>Manage and mentor Assistant Voids Surveyors, sharing technical expertise.</li><li>Work operationally four days per week with one admin day at a regional office location.</li><li>Collaborate with contractors and internal teams to secure value for money and speed of delivery.</li><li>Monitor budgets and ensure every pound delivers maximum value for money.</li><li>Provide technical advice and ensure compliance with health and safety regulations.</li></ul>What we’re looking for:To be shortlisted, you must demonstrate:<ul><li>Technical Qualification &amp; Knowledge – Degree or HND/HNC in Building Surveying (or equivalent experience) and knowledge of Schedule of Rates.</li><li>Voids &amp; Contractor Management Experience – Proven experience overseeing voids and working with contractors to secure value for money and timely delivery.</li><li>Problem-Solving &amp; Operational Delivery – Ability to resolve issues quickly and ensure safe, efficient turnaround of properties (operational 4 days per week, 1 admin day).</li><li>Budget &amp; Value for Money Focus – Demonstrated ability to manage budgets effectively and drive cost efficiency without compromising quality.</li><li>Values &amp; Customer Focus – Evidence of behaviours aligned with our values and a strong commitment to excellent customer service.</li></ul>Why join us?You’ll be part of a team that cares about people and communities. We offer opportunities to grow, innovate, and make a real impact. Together, we’ll create homes that change lives.We offer:<ul><li>30 days’ annual leave plus bank holidays.</li><li>Flexible benefits package – including healthcare, dental, and lifestyle discounts.</li><li>4x life assurance.</li><li>Ongoing training and development, including qualifications and apprenticeships.</li><li>Two additional paid volunteering days each year.</li><li>Up to 10% matched pension contribution.</li></ul>What to expect from our recruitment processWe’re committed to a fair, inclusive, and transparent recruitment process.Our selection process will include two stages:<ul><li>Stage 1: Online Interview This will take place via Microsoft Teams on Monday and Tuesday 19/20 January 2026. It’s an opportunity for us to get to know you better and for you to learn more about the role and our organisation.</li><li>Stage 2: In-Person Interview Candidates who are successful at Stage 1 will be invited to attend an in-person interview at our office on Monday, 26 January 2026. This stage will involve a more detailed discussion about your experience and suitability for the role.</li></ul>Please read before you apply<ul><li>Full UK driving licence and access to a vehicle is preferable.</li><li>This is a hands on role, so field based, requiring daily presence on site.</li><li>You must have the right to work in the UK, as we are unable to offer visa sponsorship for this role.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li></ul>If you’re a proactive, customer-focused professional with housing experience and a passion for delivering high-quality voids and property maintenance, we’d love to hear from you! Apply now by submitting an anonymised CV and a short statement explaining why you’d be a great fit for the Senior Voids Surveyor role. Tell us how your technical expertise, problem-solving skills, and commitment to value for money will help us deliver quick, safe turnarounds and provide homes that meet our lettable standards for future residents.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> 





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Peabody

Senior Voids Surveyor - North East London 

<h4>Why Southwark?</h4>Southwark Council is committed to being a Good Landlord and delivering high-quality, resident-focused housing services across one of London’s most diverse boroughs. We are seeking an experienced and forward-thinking Resident Services Manager to play a pivotal leadership role in shaping neighbourhood services and improving outcomes for our residents.This is a senior operational and strategic role, sitting at the heart of service delivery and service design, with real influence over how housing services are experienced across the borough.<h4>What You'll Be Doing</h4>As a Resident Services Manager, you will provide leadership and direction to teams of Resident Officers, ensuring consistently high standards of estate management, customer service and neighbourhood engagement. You will translate strategic priorities into effective frontline delivery, driving performance, innovation and continuous improvement.You will be responsible for:<ul><li>Leading the development and delivery of comprehensive service plans that translate strategic objectives into tangible improvements for residents.</li><li>Managing people, performance, resources and information to exceed service targets and deliver high-quality neighbourhood services.</li><li>Motivating, developing and supporting teams of Resident Officers as neighbourhood champions, embedding proactive, resident-led approaches.</li><li>Embedding a strong and sustainable culture of customer focus, ensuring services are accessible, responsive and relationship-driven.</li><li>Ensuring robust enforcement of tenancy and leasehold conditions, supported by appropriate training and professional development.</li></ul><h4>What We're Looking For</h4>You will be a confident, inclusive and politically aware leader with a strong background in housing or local authority services. You will bring:<ul><li>Degree-level education or equivalent experience, with evidence of continuous professional development.</li><li>Strong knowledge of current issues affecting local authorities and social housing.</li><li>Proven experience leading teams within a performance-driven culture.</li><li>A track record of delivering significant service change and improvement.</li><li>Experience managing large budgets and complex resources.</li><li>Strong strategic thinking skills, with the ability to balance long-term vision and operational delivery.</li><li>Excellent communication and stakeholder management skills, including working with residents, councillors and partners.</li><li>A clear commitment to equality, diversity and inclusive leadership.</li></ul><h4>Additional Information</h4>Closing Date - 11th January 2026Shortlisting Date - 14th January 2026Interview Date - 21st January 2026Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference ato the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2678785&amp;ptId=110399" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





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Southwark Council

Resident Services Manager

<ul><li>Reference: EC187 </li><li>Division: Crawley Homes </li><li>Salary: £29,282.00 - £31,904.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 19 December 2025 </li><li>Interview date:22 January 2026</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: D - E </li><li>Working hours: 37 per week </li><li>Closing date: 11 January 2026 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Are you passionate about delivering excellent customer service and making a difference to our residents? &nbsp;We are looking for a dedicated Housing Assistant to join our Tenancy Services team in Crawley Homes. This is a fantastic opportunity to grow your career in a supportive and dynamic environment. If you have a strong background in office administration and a passion for public service, we’d love to hear from you.As a Housing Assistant, you’ll play a key role in supporting the delivery of high-quality housing services. Your responsibilities will include:<ul><li>managing direct debit processes and rent control tasks</li><li>handling low-level rent arrears and processing refunds</li><li>supporting the Tenancy Management team including mutual exchanges, name changes, and tenancy queries</li><li>assisting with the voids and lettings process – from receiving keys to creating tenancy agreements</li><li>responding to housing enquiries and maintaining accurate records &nbsp;</li></ul>What we’re looking for:<ul><li>proven admin experience, ideally in housing or local government</li><li>excellent communication and organisational skills</li><li>ability to work independently and as part of a team</li></ul>Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>Satisfactory clearance of a Basic Disclosure and Barring check (DBS) is a condition of employment.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:Asad.Raja@crawley.gov.uk" target="_blank">Asad.Raja@crawley.gov.uk</a>, Area Housing Manager or call on 01293 438755.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/housing-assistant-job-description_1.pdf"> Housing Assistant job description (PDF, 137.78 KB) </a></li></ul>





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Crawley Borough Council

Housing Assistant

This position offers an outstanding opportunity to contribute significantly to the delivery of high-quality housing services, ensuring properties are safe, well-maintained, and prepared for incoming tenants. You will join a committed team focused on continuous improvement and delivering exceptional customer service.In this pivotal role, you will be responsible for the contractual management and oversight of responsive repair contracts, as well as leading the end-to-end void process to ensure properties are efficiently, safely, and to the highest standards prepared and let.Key responsibilities include overseeing contractor performance, managing procurement activities, and maintaining robust financial controls. You will lead a team in executing void works in alignment with key performance indicators, collaborating closely with lettings, tenancy, and repairs teams to guarantee seamless service delivery and optimal customer satisfaction.As the leader of the void process, you will supervise both contractors and internal teams, uphold health and safety standards, drive productivity, and ensure adherence to budgetary requirements. Specific duties will include:Managing financial controls such as invoice processing, reconciliation, and budget tracking. Ensuring void works comply with required standards through rigorous inspections, audits, and quality assurance measures. Coordinating procurement efforts, including specification development, tender evaluation, and contract management. Providing leadership and support to the Void Supervisor and Void Customer Services Advisor, ensuring operational resilience and continuity. Preparing and submitting regular reports on performance, KPIs, and service outcomes to senior management.Additionally, you will lead procurement processes for new tenders and contractors, offering technical expertise in drafting specifications, overseeing tendering activities, and conducting comprehensive contractor management post-award.To excel in this role, you must demonstrate extensive experience in contract management and the delivery of works within a fast-paced void operations environment, along with the following qualifications and skills:Degree-level qualification in Building, Construction, Housing Repairs, or equivalent relevant experience. Excellent IT proficiency and systems knowledge. Experience working collaboratively with Local Authority clients. In-depth understanding of social housing, voids, repairs, and disrepair. Strong procurement and contractor management skills. Proven ability to lead teams, manage performance, and foster effective collaboration. Possession of a full driving licence.Additional InformationThis is a safety-critical post. The role involves physical requirements such as working at height, in confined spaces, and undertaking manual tasks.Click to view a <a href="https://www.ashford.gov.uk/media/iz0dkqwx/7094b-responsive-repairs-voids-and-contracts-manager-dec-2025.doc" target="_blank">Job description</a>For an informal discussion about the role please contact James Laidlaw, Aspire &amp; Parks Portfolio Operations Manager on 01233 330346When applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Ashford Borough Council

Responsive Repairs Voids and Contracts Manager

We are seeking an Aids and Adaptations Surveyor to join our Housing Service team where you will play a vital part in enabling residents with disabilities to live independently and safely in their homes.You will be responsible for assessing, specifying, and managing a wide range of property adaptations from minor modifications such as grab rails and ramps, to major projects including wet rooms, structural alterations, refurbishments, and extensions.Working closely with Occupational Therapists, tenants, contractors, and internal teams, you will be responsible for managing projects from referral through to completion, ensuring all works comply with statutory requirements, building regulations, health and safety legislation, and council procedures.Key duties of the role include:Assessing referrals for adaptations and providing clear recommendations for adaptations. Conducting property inspections and preparing feasibility reports, technical specifications, drawings, and schedules of work. Managing adaptation projects end-to-end, ensuring delivery on time, within budget, and to high quality standards. Overseeing contractors and consultants, administering contracts and monitoring performance against KPIs. Liaising with tenants, OTs, and stakeholders to translate assessed needs into practical, safe solutions. Ensuring compliance with Building Regulations, CDM requirements, Equality Act, and Health &amp; Safety legislation. Monitoring budgets, verifying invoices, and contributing to financial planning for the adaptations programme.In order to be competent in this role it is essential that you have detailed knowledge of Health &amp; Safety legislation, particularly CDM Regulations, along with having:HNC/HND in Building Studies or significant relevant experience. Extensive experience managing improvement contracts in occupied residential properties. Experience in managing disabled adaptations within people’s homes. Strong project management and contract administration skills. Working knowledge of Microsoft Office. A clean driving licence.It would be desirable if you have a relevant degree or professional qualification (CIOB or RICS membership, or working towards it) and previous experience in a Local Authority housing or housing association environment.This is a rewarding opportunity to make a real difference in people’s lives. You will be part of a supportive team, working on varied and meaningful projects that directly improve the independence and wellbeing of residents across the borough.Click to view a <a href="https://www.ashford.gov.uk/media/pxwiv2oe/7154a-aids-and-adaptations-building-surveyor-nov-2025.doc" target="_blank">Job Description</a>For an informal discussion about the role please contact Paul Ingram Head of Housing Assets, on 01233 330428When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Aids and Adaptations Surveyor

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<h1>Summary</h1>Job introductionAre you passionate about good governance, regulatory compliance, and making a real difference in a values-driven organisation? At Notting Hill Genesis, we're looking for a Compliance Support Officer to help strengthen our compliance framework and support the delivery of safe, transparent, and accountable services for our residents.This is a great opportunity for someone who enjoys working with data, processes, and people - combining analytical thinking with strong stakeholder engagement to help ensure we meet our regulatory obligations and continue to improve how we do things.What you'll do As a Compliance Support Officer, you will play a key role in strengthening Notting Hill Genesis' regulatory compliance and governance framework. Working within the Governance and Risk team, you will support regulatory assurance through effective data management, compliance reporting, audit activity, and continuous improvement.You will help ensure NHG meets its regulatory obligations by maintaining critical compliance tools, supporting audits, analysing compliance data, and working closely with Directors and stakeholders to embed a strong culture of accountability, integrity, and good governance across the organisation.How you'll do itYou will proactively support compliance maturity across NHG by:<ul><li>Supporting organisation-wide understanding of regulatory obligations, including Consumer Credit Licensed products and SM&amp;CR requirements.</li><li>Owning and maintaining the Compliance Calendar as a key governance control, ensuring accurate data, effective workflows, and timely completion of all external returns.</li><li>Managing and monitoring the Asset &amp; Liability Register, following up overdue entries with Directors and promoting good practice standards.</li><li>Collaborating with stakeholders to carry out audits using a risk-based approach, identifying gaps and ensuring corrective actions are implemented.</li><li>Supporting compliance assurance activities, including quarterly audits covering asset and liability monitoring, access controls, and process improvement.</li><li>Tracking actions arising from internal and external audits to ensure timely closure and continuous improvement.</li></ul>Responsibilities<ul><li>Own and oversee the Compliance Hub, ensuring content is accurate, up to date, functional, and user-friendly.</li><li>Analyse compliance data to identify trends, gaps, and risks, producing targeted reports that support performance monitoring and improvement.</li><li>Support the Head of Compliance with the preparation of clear, data-driven reports and papers for the Audit &amp; Risk Committee and Executive Board.</li><li>Maintain accurate project documentation, including plans, reports, and action logs.</li><li>Provide guidance and support to compliance tool entry owners to ensure consistent application, high-quality data capture, and alignment with governance standards.</li><li>Support the delivery of compliance training, workshops, and knowledge-sharing sessions across the organisation.</li><li>Contribute to the development, review, and implementation of policies to ensure compliance with regulatory and statutory requirements.</li><li>Keep up to date with regulatory changes and industry best practice, adapting processes and reporting to meet evolving requirements.</li></ul>The ideal candidateWe believe great governance starts with great people. You will be proactive, detail-oriented, and confident working with data, systems, and stakeholders across the organisation.Essential:<ul><li>Professional compliance certification or relevant compliance training.</li><li>Experience working with regulators and regulatory frameworks.</li><li>Experience interpreting, applying, and drafting policies.</li><li>Strong data analysis skills, with the ability to identify trends, gaps, and insights to inform decision-making.</li><li>Proficiency in Excel, with knowledge of D365 and Power BI desirable.</li><li>Strong communication and interpersonal skills, with the ability to engage and influence a wide range of stakeholders.</li><li>Excellent attention to detail and the ability to manage multiple priorities simultaneously.</li><li>A proactive mindset with a commitment to continuous improvement and supporting colleagues to deliver outcomes.</li><li>Strong ethical standards, demonstrating integrity, objectivity, confidentiality, and professional behaviour.</li></ul>Behaviours for successYou will live our values and demonstrate them through your work:<ul><li>Compassionate - acting with integrity and considering the impact of decisions on people and residents.</li><li>Progressive - driving continuous improvement in compliance processes and governance.</li><li>Dependable - delivering accurate, timely, and reliable compliance support.</li><li>Inclusive - working collaboratively and valuing diverse perspectives.</li><li>Empowered - taking ownership and supporting others to meet regulatory expectations</li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li><li>Generous pension scheme </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li><li>Health cash plan </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li><li>Cycle to work scheme. </li><li>Life Assurance x 4 annual salary</li></ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is Sunday 4 January 2026.  Step 2: Successful candidates will be invited to interview  Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .   NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Compliance Support Officer

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Private Sector Housing and PAL Team Leader (P01343) Starting salary £46,376 pa with progression to £49,608pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance) Permanent contract 37 hours per week (hybrid working) We’re looking for a proactive and enthusiastic senior professional to guide the service functions within regulatory services. This is an exciting new opportunity to manage up to four professional officers, perfect for those experienced officers looking at stepping into management. The Team covers a specialist area of Environmental Health, either Food and Health and Safety, Environmental Protection or Private Sector Housing. Key responsibilities: The Team Leader will support the Environmental Health Manager in the delivery of their area of specialism and is responsible for providing technical support to the team. The post holder will also undertake proactive and reactive work, responding to a range of service requests. The Team Leader has managerial responsibility for professional and technical staff, and the delivery of the work programme. To ensure that all service objectives, targets and service levels are understood, monitored and performed by all members of the team. Work in collaboration with other services, and senior management to ensure that services are joined up appropriately and are aligned to the achievement of the Council’s aims and objectives. What We’re Looking For: We’re seeking an enthusiastic and capable professional with proven experience in service delivery. A track record of seeing complex cases through to conclusion and seeking service improvements. You’ll bring excellent technical knowledge, a passion for your service area with excellent time management skills and an innovative approach. This is a high-impact role at the heart of a prominent public-facing service, offering the opportunity to shape standards across the borough. You will have a full UK driving licence and access to a vehicle. About us: Community is at the Heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and an effective way. We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued. We can offer you a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance. Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for. You can also see our full list of employee benefits on our careers site here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> For an informal conversation about the role, please contact Emma Walker Assistant Director Public Realm at<a href="mailto:e.walker@welhat.gov.uk" target="_blank">e.walker@welhat.gov.uk</a> Please note we do not provide sponsorship for employment in the UK. Closing date for applications is 25 January 2026 Remote assessment will be held on 28 January 2026 Face to face interviews will be held on 4 February 2026 Keywords: Welwyn Hatfield, local government, environmental health, private sector, housing, PAL, leadership

Welwyn Hatfield Borough Council

Private Sector Housing and PAL Team Leader (P01343)

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.The Role The Housing Services Directorate is looking to appoint an Accommodation Supply Manager post to effectively manage the Accommodation Supply team. This team is responsible for the procurement and management of temporary and private rented accommodation to be used in discharge of the Council’s homelessness duty. Successful management of this service area will ensure we deliver a high quality, customer-focused approach by ensuring the team builds relationships with providers to increase accommodation supply, cultivating a strong performance culture and ensuring property standards are met. You will also ensure that the team proactively contributes to the council’s action plan to reduce the number of households in temporary accommodation.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forWe are seeking an experienced Supply Manager that has track record of delivering accommodation supply in a challenging housing market and good knowledge of relevant housing legislation such as the Housing Act 1985 with a strong understanding of property standards. You will display dynamic leadership in order to motivate and lead a team made up of a Surveyor, Senior Negotiator and x5 Negotiators.LocationThe job is primarily based in Laurence House, 1 Catford Road, London, SE6 RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact <a href="mailto:theo.bonner@lewisham.gov.uk" target="_blank">theo.bonner@lewisham.gov.uk</a>.Please click<a href="https://www.lewisham.gov.uk/-/media/jobs/JDAccommodationSupplyManager18122025" target="_blank"> here</a> to view the Job Description and Person SpecificationSalary£55,353 - £57,495 per annum (P05)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;<ul></ul>

London Borough of Lewisham

Accommodation Supply Manager

1-year fixed term contract - This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application). We are recruiting for a Housing Options Triage Officer Tyo be the first point of contact in a customer focused front line Housing Solutions Service providing timely and sometimes immediate housing advice to customers on a range of housing options, providing information, guidance and signposting on available benefits and services and referral to a Housing Officer if required. Provide homelessness prevention advice to customers on housing options including social housing, shared ownership, other forms of low-cost home ownership, disabled adaptations, family mediation, supported housing and how to access private rented housing e.g. rent deposit schemes, discretionary housing payments, homeless prevention fund and charitable support. To act in a supporting capacity to our Housing Options Officers carrying out homelessness needs assessments. To provide a customer focused, pro-active service to help residents secure their housing choices. To co-ordinate and provide responses to all housing need &amp; housing options queries including emails, housing register correspondence, phone calls, temporary accommodation queries and resettlement queries.To support clients to register and access the Council Housing Register along with provide advice and assistance inline with the allocation policy. To make timely and accurate records of all action in relation to client casework and to ensure client files are up to date and comprehensive. To follow case management procedures and processes ensuring the correct standards are followed. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.If you would like to have an informal discussion with the recruiting manager, please e-mail Tracy Partridge on <a href="mailto:tracy.partridge@medway.gov.uk" target="_blank">tracy.partridge@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Housing Options Triage Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Housing Options Triage Officer

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application). We are recruiting for a Housing Options Officer to provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: - Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation. Actively support clients to relieve their homelessness by securing alternative accommodation and assessing suitability and affordability of new homes. Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation To provide a customer focused, pro-active service to help residents secure their housing choices. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.If you would like to have an informal discussion with the recruiting manager, please e-mail Tracy Partridge on <a href="mailto:tracy.partridge@medway.gov.uk" target="_blank">tracy.partridge@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Housing Options Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Housing Options Officer

<h2>About the job</h2>Salary: £42,839 - £46,142 a year plus £963 essential car user allowance Hours per week: 37 Contract type: Permanent We’re looking for a Senior Private Sector Housing Enforcement Officer to play a key role in our Rogue Landlord team, helping to improve housing standards and protect residents across Luton.In this vital role, you’ll supervise and support lower-grade officers, undertake complex inspections of private sector dwellings, and lead on enforcement action against rogue and non-compliant landlords.You’ll be part of a professional, high-performing team working to ensure safe, decent homes and fair treatment for all tenants.Your expertise in environmental health, housing legislation, and enforcement will help drive real change, ensuring Luton’s residents live in properties that meet required standards.Key Responsibilities<ul><li>Supervise and mentor lower-grade officers, providing technical guidance and supporting their professional development.</li><li>Inspect and assess private sector dwellings to identify hazards and breaches under the Housing Act and related legislation.</li><li>Lead on complex enforcement cases, gathering and presenting evidence, preparing legal notices, and giving witness statements in court where required.</li><li>Analyse building tenders, inspect and measure premises, and make professional recommendations based on findings.</li><li>Consult, negotiate, and influence landlords, agents, tenants, and partner organisations to achieve compliance and positive housing outcomes.</li><li>Prepare detailed written reports and professional recommendations for enforcement or remedial action.</li><li>Identifying unlicensed HMOs and taking enforcement action, such as prosecution and issuing Civil Penalties.</li><li>Plan, prioritise, and organise your own and others’ workload to meet deadlines, balancing reactive and proactive work.</li><li>Make effective use of information technology to record, track, and report on housing enforcement activities.</li><li>Work collaboratively with colleagues across the Council and external agencies to tackle poor housing conditions and criminal landlord behaviour.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>You’ll have in-depth experience of working within an Environmental Health Private Sector Housing enforcement role, ideally within a Rogue Landlord or proactive housing enforcement environment.You’ll be a confident communicator with excellent negotiation, analytical, and report-writing skills. You’ll also have proven supervisory experience, with the ability to lead by example and motivate others.Essential Skills, Knowledge &amp; Experience:<ul><li>In-depth experience in Environmental Health (Private Sector Housing), particularly in Rogue Landlord enforcement.</li><li>Experience supervising and managing staff or projects within a relevant service area.</li><li>Strong knowledge of building construction, building services, and local authority enforcement procedures.</li><li>Ability to inspect and measure premises, evaluate complex data, and prepare evidence and witness statements.</li><li>Excellent written and verbal communication skills, with the ability to present to professionals and the public.</li><li>Ability to manage and prioritise a varied workload, meeting strict deadlines.</li><li>Confident use of IT systems and databases to manage casework.</li><li>Understanding of equality issues and how discrimination impacts service delivery and the people you serve.</li><li>Ability to travel throughout the Borough and undertake physical inspections, including climbing ladders and accessing loft or roof spaces.</li><li>Willingness to work occasional early mornings or late evenings when required.</li></ul>Qualifications:<ul><li>Degree or Diploma in Environmental Health and registration with the Environmental Health Officers’ Registration Board (EHRB) as an EHO, EHP, or CEHP; or</li><li>Equivalent extensive relevant experience in housing enforcement or environmental health.</li></ul>Why Work for Luton Council?At Luton Council, we’re proud to serve one of the most diverse and vibrant communities in the country. Our mission is to improve housing conditions, tackle rogue landlords, and make Luton a place where everyone can thrive.We offer:<ul><li>Competitive salary and benefits package.</li><li>Flexible and hybrid working arrangements (minimum 2 days per week in the office).</li><li>Generous annual leave and pension scheme.</li><li>Ongoing training and professional development opportunities.</li><li>The chance to make a real impact on housing standards and residents’ lives.</li></ul><h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1660977&amp;ptId=12157" target="_blank">download: Senior Private Sector Housing Officer Rogue Landlord JD&amp;PS.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1660978&amp;ptId=12157" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Luton Borough Council

SENIOR PRIVATE SECTOR HOUSING ENFORCEMENT OFFICER  – Rogue Landlord

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Roles That MatterAn exciting opportunity has arisen for a suitably motivated and qualified Housing Standards Officer to join our busy Housing Standards Team.The post will require the successful applicant to work with vulnerable tenants, landlords and a range of agencies in order to ensure compliance with housing standards and HMO licence requirements.The ideal applicant will have a thorough knowledge of housing standards legislation and building construction. This will include an excellent understanding of the Housing Health and Safety Rating System and its application with previous practical experience of housing enforcement. The successful candidate will enable housing and community improvements through proactive work with landlords, tenants and other stakeholders, and will progress cases to enforcement action as necessary. Other key skills required for the post include a high standard of computer literacy, as well as the ability to prioritise, plan and manage complex projects to a satisfactory conclusion.This post would suit experience Housing Standards Officers / qualified EHOs looking to extend their housing knowledge and experience.This role allows for hybrid working, combining working from home with access to an agile work hub and the undertaking of site visits and inspections of properties across the borough.For an informal discussion, please contact Patricia Henry, Principle EHO ( Housing Standards) on 01744 671636If you feel you are the right person for the job, and want to make a difference, we would love to hear from you.Full Job Description &amp; Person Specification Documents are included with this advert.We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.Share this vacancy with friends and family via your socials below!St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.Making a DifferenceWhatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

St Helens Metropolitan Council

Housing Standards Officer

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<h2>Job introduction</h2>You’ll work within our Allocations Team, supporting and managing a team of Housing Allocations Officers as they work with applicants that have a recognised housing or medical need to move and manage expectations of those applying to join the register or those that are already registered and bidding.To support this team, you’ll need excellent management and organisational skills, along with a genuine passion for supporting households in need of social housing.For an informal discussion, please contact Rachel Fitchie, Housing Options Manager by emailing <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a><h2>About the role</h2>Brighton &amp; Hove City Council is committed to preventing homelessness and supporting applicants in housing need. As our Housing Allocations Team Leader, you will guide and develop a dedicated team of Housing Allocations Officers. You will need to understand that demand for social housing far outweighs the accommodation we have available and have a good understanding of Housing Legislation, Care Act legislation and Brighton &amp; Hove Allocations Policy.We’re looking for someone to:<ul><li>&nbsp;Lead and manage the Housing &nbsp;Allocations team on a day-to-day basis</li><li>&nbsp;Monitor workloads, set team objectives and uphold service standards</li><li>Coach, mentor and support officers to build their skills and resilience</li><li>Collaborate with teams within the service and external registered providers to make best use of social housing stock within the City.</li></ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours&nbsp;or term-time only.We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Brighton & Hove City Council

Housing Allocations Team Leader

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<h2>Job introduction</h2>Are you passionate about making a tangible difference in people’s lives? Do you thrive in a fast-paced, customer-focused environment? Brighton &amp; Hove City Council is seeking a dedicated Housing Allocations Officer to join our Allocations team. This role offers a fantastic opportunity to develop your skills and make a real impact in housing allocation.For an informal discussion, please contact Rachel Fitchie, Housing Allocations Manager by email <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a> or by telephoning 01273 290273 or our Allocations Team Leader <a href="mailto:Elena.Castells@brighton-hove.gov.uk" target="_blank">Elena.Castells@brighton-hove.gov.uk</a> .<h2>About the role</h2>As a Housing Allocations Officer, you’ll play critical &nbsp;role in delivering expert housing advice and ensuring fair and transparent allocation of social housing through our Choice Based Lettings system. You’ll work closely with housing applicants, internal teams, and external partners to uphold statutory responsibilities, assess housing needs, and provide guidance on the Council’s Allocation Policy.We’re looking for someone with a strong understanding of housing legislation, excellent communication skills, and a commitment to equitable and accessible housing solutions for the Brighton and Hove community.If you have experience in housing services, a customer-focused approach, and the ability to manage complex information with clarity or you are passionate about developing a career in the sector, we would like the opportunity to consider you.If successful we can offer the following benefits.:<ul><li>a competitive salary</li><li>training and qualifications</li><li>career progression with the opportunity to become involved in bespoke projects</li><li>flexible working</li><li>a generous annual leave allowance with the opportunity to buy extra days</li><li>staff discounts</li><li>admittance into the Local Government Pension Scheme</li></ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance?_ga=2.257213315.926528827.1748424565-753423656.1600158337" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Housing Allocations Officer

<ul></ul>





<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here:&nbsp;<a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a><h2>About the role</h2>As the DAHA Accreditation Project Lead, you will act as West Northamptonshire’s Domestic Abuse Housing Champion, driving the achievement of DAHA accreditation and embedding best practice across housing services. Reporting to the Community Safety Strategy Manager, you’ll work collaboratively with housing teams and partners to ensure residents affected by domestic abuse receive timely, consistent, and compassionate support with their housing needs. This is a specialist role focused on shaping policy, improving interventions, and leading service development to strengthen our community response.Interviews will take place w/c 2nd February 2026This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.<h2>Additional information</h2>You are an experienced professional with a strong background in housing and domestic abuse services. You bring:<ul><li>Expert knowledge of the DAHA framework, Domestic Abuse Act 2022, and related housing legislation.</li><li>Proven experience in social housing or homelessness services, including supporting those affected by domestic abuse.</li><li>Strong leadership and communication skills, able to influence, advise, and train staff across multi-agency partnerships.</li><li>The ability to manage complex workloads, interpret legislation, and deliver service improvements. Educated to degree level or with equivalent extensive experience, you are passionate about empowering vulnerable people and driving organisational change.</li></ul><h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. &nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

DAHA Accreditation Officer

<ul></ul>





<h2>Job introduction</h2>Job title: Empty Homes Grant Support OfficerA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp;Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!Liverpool City Council’s&nbsp;Private Sector Housing Service has an exciting vacancy for a Grant Admin Support Officer to join the team on a permanent contract.&nbsp;Private Sector Housing Service is forward-thinking &nbsp;service and has a robust track record of enforcing a wide range of legislative requirements in the area of private sector housing and public health. This role will be part of&nbsp;the Empty Homes Team.&nbsp;The Empty Homes Team are a division of the Private Sector Housing Team dedicated to reducing the public health risks that vacant properties can cause and bringing vacant properties back into use.&nbsp;The role includes the administration and support of the new Empty Homes Grant scheme, which offers landlords grants of between £5k and £20k to renovate their empty properties and occupy them with tenants nominated by Liverpool City Council.The successful candidate will be suitably experienced in administrative and support office functions and will have experience of working in a fast-paced office environmentThe role:<ul><li>The role of Empty Homes Grant Support Officer will provide</li><li>To support the New Empty Homes Grant Scheme project</li><li>To respond to enquiries and process grant applications</li><li>To coordinate with landlords, contractors, and internal council teams</li><li>To Provide comprehensive office support, case management, and customer service</li><li>To ensure timely, compliant grant delivery and successful property reoccupation&nbsp;</li></ul>Our offer to you:<ul><li>At least 29 days holiday, plus bank holidays rising to 33 after 5 years’ service (pro rata if part time) - option to purchase further days</li><li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li><li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li><li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee Assistance Programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps:Closing date: Midnight on Sunday 11th January 2026 Shortlisting date: Friday 16th January 2026 Interview date: Between Tuesday 3rd February to Friday 6th February 2026. Interview type:&nbsp;Face-to-face competency based questionsWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Thomas Mullen on&nbsp;<a href="mailto:privatesector.housing@liverpool.gov.uk" target="_blank">privatesector.housing@liverpool.gov.uk</a>.Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at&nbsp;<a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility&nbsp;<a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Liverpool City Council

Liverpool City Council needs you!

Empty Homes Grant Support Officer

<ul></ul>





<h2>Job introduction</h2>Job title: Empty Homes Grant OfficerA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp;Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!Liverpool City Council’s&nbsp;Private Sector Housing Service has a number of exciting vacancies for Grant Officers to join the team on a permanent contract.&nbsp;Private Sector Housing Service is a forward-thinking &nbsp;service and has a robust track record of enforcing a wide range of legislative requirements in the area of private sector housing and public health. These roles will be part of&nbsp;the Empty Homes Team.&nbsp;The Empty Homes Team are a division of the Private Sector Housing Team dedicated to reducing the public health risks that vacant properties can cause and bringing vacant properties back into use.&nbsp;The role includes the facilitation of the new Empty Homes Grant scheme, which offers landlords grants of between £5k and £20k to renovate their empty properties and occupy them with tenants nominated by Liverpool City Council.The successful candidate will be a suitably experienced officer with experience in housing enforcement, building or surveying. They will be proactive and able to work independently.The role:<ul><li>The role of Empty Homes Grant Officer will provide:</li><li>To plan, organise and undertake routine planned inspections of properties that are subject to grant applications</li><li>To make evidence based assessments based on the structure and condition of the properties.</li><li>To review proposals and advise applicants of the works required to bring the property up to the required standard for occupation.&nbsp;</li><li>To ensure that the properties are safe and free from hazards prior to occupation.</li></ul>Our offer to you:<ul><li>At least 30 days holiday, plus bank holidays rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days</li><li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li><li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li><li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee Assistance Programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps:Closing date: Midnight on Sunday 11th January 2026 Shortlisting date: Friday 16th January 2026 Interview date: Between Tuesday 3rd February to Friday 6th February 2026. Interview type: Face-to-face competency based questionsWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact George Mills via <a href="mailto:privatesector.housing@liverpool.gov.uk" target="_blank">privatesector.housing@liverpool.gov.uk</a>.Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at&nbsp;<a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility&nbsp;<a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Empty Homes Grant Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4534/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4535/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4538/Housing_Contracts_and_Compliance_Manager__M_E__-_JD.docx" target="_blank">Housing_Contracts_and_Compliance_Manager__M_E__-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4539/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Local Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
UK Visa Sponsorship
We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
 All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications.
Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
At Woking we are transforming and improving our services and are recruiting for a new role within the Housing Asset Management Department of Housing Contracts and Compliance Manager covering Mechanical and Electrical workstreams.
This role will be critical in delivering high quality contract management to mitigate risk to the Council, Council residents and members of the public by ensuring the effective delivery of all Housing Mechanical and Electrical &nbsp;related Contracts and Polices working in conjunction with the associated Regulatory Framework and Consumer Standards.
These contract areas include;
<ul>
<li>Gas Servicing (Commercial and Domestic)</li>
<li>Electrical EICR Testing (Communal and Domestic)</li>
<li>Emergency Lighting</li>
<li>Portable Appliance Testing</li>
<li>Lightning Protection Systems</li>
<li>Communal TV Aerials</li>
<li>Lift Servicing (Passenger, Stairlifts, Through-floor lifts, and Hoists)</li>
<li>LOLER examination management</li>
</ul>
We are seeking a candidate who has expert knowledge and experience of contract management, housing compliance and mechanical and electrical workstreams. You will also be able to manage data with a keen eye for detail and accuracy and be able to manage high value budgets.
This is an exciting opportunity to directly shape and improve services in this area managing a small team and a group of contractors to develop efficient processes leading to strong performance.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement 
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Closing Date:&nbsp; 30 January 2026 - 23:55pm
Inteview dates: 12 February 2026

Housing Contracts and Compliance Manager – Mechanical and Electrical

A vacancy has arisen in the Homes for Independent Living Team for a Scheme Support Officer.12-month fixed term contract - This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).Our team deliver an exceptional management service to our residents, enabling them to live independently, and promoting their wellbeing. The SSO’s are also responsible for managing and maintaining the schemes and collaborating with all agencies involved with our residents.The team support each other to ensure all the schemes are covered and provide an Out of Hours service on a rota basis.We are looking for someone with experience of working in a similar setting and good administration skills to join us.The job profile is attached, and shortlisting will be based on these criteria.A full UK driving licence and daily use of a car is essential.The successful post holder will be subject to an Enhanced DBS check. If you would like to have an informal discussion with the recruiting manager, please contact Judith Sheerin on 07920599151or e-mail <a href="mailto:judith.sheerin@medway.gov.uk" target="_blank">judith.sheerin@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Scheme Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Scheme Support Officer

To support the HRA Compliance Project Manager to ensure that the organisations statutory duties, obligations and its objectives are achieved in respect of Gas Servicing, Legionella, Electrical, Asbestos, Fire, lifts and any other associated mechanical and electrical services within the councils housing stockAccountabilities and outcomes:To assist the HRA Compliance Project Manager with ensuring that the organisations statutory duties, obligations and its objectives are achieved in respect of Gas Servicing, Legionella, Electrical, Asbestos, Fire, and other associated mechanical and electrical services within the councils housing stock.To provide advice and support to all Housing Staff as required in relation to the HRA’s Compliance and servicing contracts.To ensure effective policies, processes and programmes are in place to provide assurance of ongoing statutory and regulatory compliance and deliveryAssist with the administration and management of the core compliance service for housing assets, monitoring KPI’s and escalating performance issues to the HRA Compliance Project Manager.To be the services expert (alongside the HRA Compliance Project Manager) in managing and maintaining True Compliance and the HRA Compliance tracker and provide performance reports on compliance and remedials on a regular basis.To undertake PEEP’s (Personal Emergency Evacuation Plan) and PCFRA’s (Person Centred Fire Risk Assessments) as and when required.To ensure that all compliance related certificates are saved, readily accessible and accurate.To liaise with the HRA’s compliance contractors ensuring that compliance reports, KPI’s and certificates are accurate and received on time.To ensure that the HRA’s compliance contractors provide their accreditations and evidence of competency on an annual basis.Attend residents’ meetings as required. To participate in Tenant Participation initiatives in those instances when housing maintenance and improvement is pertinent and to maintain a high profile with residents’ groups in a leadership role.Represent Medway Councils HRA Housing team at local and regional task groups, relating to fire safety, and disseminate learning and best practice throughout the organisation to ensure fire safety compliance.If you would like to have an informal discussion with the recruiting manager, please e-mail Lee Deacon on <a href="mailto:lee.deacon@medway.gov.uk" target="_blank">lee.deacon@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking to appoint a HRA Compliance Officer. Who can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

HRA Compliance Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4411/Housing_Enforcement_and_Licensing_Officer__post_no_xxxx_.docx" target="_blank">Housing_Enforcement_and_Licensing_Officer__post_no_xxxx_</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
Join Hertsmere Borough Council as a Housing Enforcement and Licensing Officer and play a vital role in ensuring safe, fair, and well-managed housing across the borough. In this dynamic position, you will deliver a comprehensive enforcement and licensing service, working closely with the Head of Strategic Housing and Housing Services and the Housing Enforcement and Licensing Manager. You’ll investigate complaints, carry out inspections, and take decisive enforcement action where required to improve housing standards. Your responsibilities will span a diverse range of areas, including oversight of high-rise buildings, mobile homes, caravans, gypsy and traveller sites, and compliance with the Renters Rights Act and Supported Housing Regulatory Oversight Act.
You will also lead work to bring empty homes back into use, managing complaints, inspections, reporting, and the application of enforcement powers, as well as coordinating related initiatives and grant schemes. In addition, you’ll take ownership of the licensing, inspection, and enforcement of houses in multiple occupation (HMOs), ensuring properties are safe, compliant, and properly managed. This is a rewarding opportunity for someone with a commitment to high housing standards, strong investigative skills, and a passion for supporting residents and improving the local community.
To succeed in this role, you’ll bring a solid understanding of housing issues, particularly in relation to licensing, housing enforcement, and empty homes. You will have experience working in a customer-facing environment, providing clear information and advice both in person and in writing, along with a background in the housing or environmental sector involving licensing and enforcement. Strong negotiation skills are essential, as is the ability to analyse and organise information effectively for letters, reports, and enforcement actions. The role requires a full driving licence with access to a vehicle for work purposes, as well as a standard DBS check.
The post is offered on a permanent, full time basis (36 hours per week).
Benefits include:
<ul>
<li>
27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays
</li>
<li>
Local government pension scheme
</li>
</ul>
<ul>
<li>
Flexi-Leave - accrue extra hours &amp; exchange for up to 2 days leave per month
</li>
</ul>
<ul>
<li>
Free gym membership
</li>
<li>
Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)
</li>
<li>
Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)
</li>
<li>
Employee Assistance Programme
</li>
</ul>
The Council operates a hybrid working system where employees may work up to three days per week from home, depending on service needs.
Closing date: Monday 12th January, 10am
No Agencies – Direct Applications Only

Hertsmere Borough Council

Housing Enforcement & Licencing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4321/Housing_Options_Officer_-_JD_0724.pdf" target="_blank">Housing_Options_Officer_-_JD_0724</a></li>
</ul>

To apply for this role click on the ‘Apply Online’ button below. If you already have a JGP account you will be asked to login, or alternatively if you don’t have an account you will be guided through the set up process.
Access to an account is necessary as all updates regarding your application will be sent via the JGP site to the email you have registered.
Once you have access to your JGP account you will be able to complete the application form in stages, saving and amending it until you are happy to the submit your completed application. You should use the Personal Statement section to demonstrate how you meet the requirements set out in the role profile attached.
If you are experiencing problems or have any queries about the application process please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a>&nbsp;



Are you committed to helping some of the most vulnerable members of the community? Do you have experience of managing a housing register and statutory procedures? We are looking for an innovative, experienced Housing Options Officer to join our Housing Options team.
About you…
To be successful you will need to be/have:
<ul>
<li>Organised, creativeand flexible in your approach</li>
<li>Experience of working within a front-line Housing Options Team and delivering a quality housing options, homeless and advice service</li>
<li>In-depth knowledge of Government Legislation and statutory procedures</li>
<li>Experience of processing housing applications and Allocations</li>
<li>Able to effectively manage cases and assess risk</li>
<li>Good IT skills, able to keep records updated and provide regular service performance statistics</li>
<li>Committed to developing strong working relationships internally and externally</li>
</ul>
About the role…
As a Housing Options Officer your duties will include:
<ul>
<li>To support in delivering efficient and effective Housing Options, Homelessness and Prevention service</li>
<li>Assist and support customers to retain their existing accommodation, ensure appropriate signposting to partner agencies</li>
<li>Support the Homes for Ukraine Scheme for Guests to secure more permanent housing should they wish to remain living in the County</li>
<li>To investigate cases where there is a threat of homelessness</li>
<li>Create and maintain accurate and up to date records of client’s details</li>
<li>Liaise with all Register Providers, private landlords and other agencies</li>
</ul>
You will also support and work alongside the Senior Housing Options Officer in representing Housing at meetings both internally and externally along with having experience of working across wider Council departments to assist in the prevention of homelessness.
The successful applicant for this post will be subject to an enhanced check by the Disclosure and Barring Service (DBS). The cost of this is paid for by us.
The Housing Options Officer interviews will take place during week commencing 19 January 2025. These will be face-to-face interviews at Rutland County Council offices in Oakham.
We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you’re interested in this role, we strongly encourage you to apply without delay.
Our offer to you:
Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.
We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. &nbsp;&nbsp;&nbsp;Our benefits go beyond the salary – being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff.
Whilst the base for this post is Oakham, Rutland, the Local Authority offers a hybrid working practice.&nbsp; As well as working from home, we feel it is important that you have the opportunity to spend time in the workplace with your colleagues to help you learn, develop and engage.
Find out more:
To learn more about working with us visit <a href="https://jobs.rutland.gov.uk" target="_blank">https://jobs.rutland.gov.uk</a> or if you have any queries about this role please contact Shakil Seedat, Senior Housing Options Officer at: &nbsp;<a href="mailto:sseedat@rutland.gov.uk" target="_blank">sseedat@rutland.gov.uk</a> or on &nbsp;01572 720 918 or Heidi Coleman, Housing Options, Homelessness and Resettlement Manager at: <a href="mailto:hcoleman@rutland.gov.uk" target="_blank">hcoleman@rutland.gov.uk</a>
If you are experiencing problems or have any queries about the application process, please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a>
How to apply:
Click on the apply button which will redirect you to the Jobs Go Public (JGP site) where we handle all our vacancies.&nbsp; If you already have a JGP account you will be asked to login, or alternatively if you don’t have an account, you will be guided through the set up process.&nbsp;&nbsp; Access to an account is necessary, as all updates regarding your application will be sent via the JGP site to the email you have used to register.
If you are experiencing problems or have any queries about the application process, please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a>
All recruitment correspondence, including interview details, will be sent out via email from the Jobs Go Public site. If you require documentation/correspondence in an alternative format, please contact the Recruitment team.
Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community.&nbsp; Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.

Rutland County Council

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking a dedicated and experienced Homeless Prevention Officer to join our Homeless Prevention Team.The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and supportIn this role, you will be responsible for carrying out assessments with individuals and families who are either already homeless or who are threatened with homelessness for a variety of reasons including domestic abuse, financial struggles or those who have been served a notice requiring them to leave their private rented property. All decisions are made in accordance with the Homelessness Reduction Act 2017. You will need to be able to problem solve and seek out innovative homeless prevention solutions according to each household’s unique circumstances.You will also be expected to work in partnership with key frontline partner services such as rough sleeper outreach, Registered Providers, Adults and Children’s social care teams, hospital services and other community based statutory and voluntary agencies as part of a multi-agency solutions focussed homelessness prevention serviceKey Responsibilities:<ul><li>Hold and prioritise your own caseload of homeless households</li><li>Have an in-depth understanding of the Homelessness Reduction Act 2017 and related legislation</li><li>Develop a Personal Housing Plan according to the household’s circumstances</li><li>Carry out homelessness investigations and make formal decisions within legislative frameworks</li><li>Liaise and negotiate with landlords and excluders</li><li>Have a sound understanding of the possession proceedings process</li><li>Provide in depth advice regarding housing options</li><li>Represent the client at multi agency meetings including safeguarding</li><li>Recognise safeguarding concerns and make relevant referrals</li><li>Make referrals for emergency and temporary accommodation</li><li>Write legally sound homeless decision letters</li><li>Make referrals to other agencies to support clients and to prevent or relieve their homelessness</li></ul>Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Flexible Worker which means you can expect to work in the following way:Flexible Worker – Remove heading<ul><li>2-3 days in the office</li><li>Works both from home and the office, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul>About YouYou must be a confident and resilient person, with excellent communications skills who is able to prioritise a busy and complex case load of homeless applicants. You should have a strong background of homelessness and other housing related work e.g. advice/welfare benefits and experience working in a multi-agency environment. You should also be able to use Microsoft Office packages and a bespoke inhouse system to enable you to keep clear and accurate client recordsWhat We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/e562fd773b.html" target="_blank">Benefits booklet</a>.How to ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a>and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Lynn Trigg – Homeless Prevention Officer, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a> or 01934 426150.Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: TBAPlease note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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North Somerset Council

Homeless Prevention Officer

Job DescriptionOrganisation: London Borough of Waltham ForestSalary:&nbsp;SO1 £38,256-£39,276&nbsp;Contract Type:&nbsp;&nbsp;Fixed Term Contract (12 months)&nbsp;Working hours per week:&nbsp;36Application Deadline:&nbsp;07/01/2026&nbsp;Proposed Interview Date(s):&nbsp;TBC&nbsp;Reference: 1952About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;London Borough of Waltham Forest is one of the&nbsp;<a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email&nbsp;<a href="http://ecruitment&amp;/#64;walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk&nbsp;</a>so we can arrange an alternative application method.&nbsp;About the role:&nbsp;You will act as the first point of contact for tenancy-related queries, ensuring clear, timely, and accurate information. Responsibilities include processing tenancy changes, supporting specialist housing services, and maintaining high standards of customer experience.Key Responsibilities<ul> <li>Deliver a high-quality, customer-focused tenancy management service.</li> <li>Respond to resident queries within target timescales and update systems accurately.</li> <li>Process tenancy change requests (assignment, succession, name changes, household amendments).</li> <li>Manage the Tenancy Management team inbox and allocate tasks.</li> <li>Coordinate introductory tenancy review panels and support forced entry for gas servicing.</li> <li>Maintain accurate customer contact records and housing management systems.</li> <li>Produce reports, correspondence, and documents to Council standards.</li> <li>Raise purchase orders, process invoices, and manage supplier expectations.</li> <li>Support responses to member enquiries, complaints, and statutory requests (FOI, Subject Access).</li> <li>Promote a positive image of the Council and ensure compliance with all policies and procedures.</li></ul><a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Tenancy%20Management%20Coordinator%20%281952%29.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a>Qualifications and Requirements:&nbsp;<ul> <li>Proven administrative experience, ideally within a housing environment.</li> <li>Strong organizational skills and ability to manage competing priorities.</li> <li>Excellent communication and customer service skills.</li></ul>Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;<ul> <li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li> <li>Satisfactory declaration of interest;&nbsp;</li> <li>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;&nbsp;</li></ul>How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;For more information on the benefits of working for the Council, please visit&nbsp;<a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please Sharon Allen-Cabey (Tenancy Service Manager) at &nbsp;<a href="mailto:Sharon.Allen-Cabey@walthamforest.gov.uk" target="_blank">Sharon.Allen-Cabey@walthamforest.gov.uk</a>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;<ul></ul>

London Borough Of Waltham Forest

Tenancy Management Coordinator

<ul></ul>





About the role:
Horsham District Council is looking for a detail-focused and organised individual to join our Housing team as a Housing Services Assistant and help us make a difference in people’s lives.
As a Housing Services Assistant, you will coordinate emergency housing placements for households in need, liaise with accommodation providers, and keep accurate records. You will also process invoices, set up suppliers, manage rent accounts, and assist with housing benefit claims—ensuring our services run smoothly and efficiently.
The position is full-time and the post holder is required to working 9am–5pm, Monday to Friday.
If you thrive in a busy environment, have great communication skills, and want to support your community, we’d love to hear from you.
About you:
To succeed as Housing Services Assistant, you will be a customer-focused professional with experience engaging a wide range of stakeholders, including internal teams, external partners, landlords, agencies, and vulnerable individuals. You will possess strong attention to detail, along with proven organisational and time management skills.
You should be confident using IT systems and adaptable to learning new software packages. Familiarity with housing-related benefits such as Housing Benefit, Universal Credit, and Personal Independence Payments would be beneficial.
For an informal conversation about this opportunity, please contact&nbsp;Margaret Cartmell, Housing Services Manager 01403 215110.
About us as an employer:
At Horsham District Council, you’ll be part of a supportive team that’s committed to delivering high-quality housing services. We offer a rewarding work environment where your efforts directly contribute to the wellbeing and stability of our community.
We encourage and support our employees to have a healthy work life balance by, offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.
We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the&nbsp;<a href="https://www.hants.gov.uk/hampshire-services/pensions/local-government/about-the-scheme/scheme-benefits" target="_blank">Local Government Pension Scheme (LGPS)</a>, where the Council contributes circa 20% of pensionable salary.
To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership &amp; Management (ILM), Master of Business Administration (MBA).
Visit our&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers" target="_blank">Jobs and careers page</a>&nbsp;to find out more about&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers/working-for-horsham-district-council" target="_blank">Working for Horsham District Council</a>&nbsp;and&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers/our-employment-commitments" target="_blank">Our employment commitments</a>.
To apply:
If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview.
Internal applicants, if you would like to apply for the role, please submit an expression of interest to&nbsp;<a href="mailto:HR@horsham.gov.uk" target="_blank">HR@horsham.gov.uk</a>&nbsp;explaining clearly how you meet the criteria and what you feel you can bring to the role.

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