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This is an excellent opportunity to join a dynamic ICT Department. We are seeking to appoint a Service Delivery Administrator (2nd Line Engineer) to be part of our Service Delivery team, providing high-quality, customer-focused ICT support services.We are looking for highly motivated individuals with outstanding customer service skills and a genuine enthusiasm for working within IT.Candidates should be capable of:<ul><li>Delivering 2nd line IT support and resolving IT queries received via our service portal, email, telephone or in person.</li><li>Supporting Windows 11 in a Microsoft domain environment.</li><li>Addressing telephony, desktop/laptop, and application-related issues, in collaboration with third parties and internal support teams as needed.</li><li>Contributing to the development of service desk documentation including Standard Operating Procedures (SOP).</li><li>Working with other ICT staff members of the team, when facing Sev-1/Priority 1 incidents that affect our service.</li><li>Participating in project activities and tasks as required; Prince 2 Foundation certification is advantageous but not essential.</li><li>Deploying, troubleshooting, and maintaining hardware using GPOs, Intune Configuration profiles and onboarding devices via MS Autopilot.</li><li>Demonstratable knowledge of cybersecurity best practices and data safeguarding.</li><li>Exhibiting experience in the use of MDM technologies, such as MS Intune.</li><li>Exhibiting a methodical approach to problem solving, whilst keeping a level head during our busy periods and during incidents that may affect our service.</li><li>Mentoring and offering advice and guidance to junior staff but also non-IT members of staff.</li></ul>The ideal candidate will:<ul><li>Be committed to delivering exceptional customer service.</li><li>Communicate effectively with customers and colleagues across all levels of the organisation.</li><li>Possess strong troubleshooting skills across hardware, software, and third-party systems.</li><li>Exhibit flexibility to meet the evolving needs of the service.</li><li>Demonstrate self-management and adaptability to reprioritise work in a dynamic environment.</li><li>Display meticulous attention to detail and proactive initiative.</li><li>Effectively plan and prioritise workload without supervision to meet SLA requirements.</li><li>Hold an ITIL Foundation qualification.</li><li>Have experience of using MDM technology to manage end user devices, such as phones, laptops, tablets, and desktop PCs.</li><li>Have experience of working with technologies such as Citrix VPNs, ADCs, and an awareness of firewall technologies from various vendors.</li></ul>You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.Please note that this position is subject to Ealing’s enhanced vetting process.Full Clean Driving Licence is required. Closing date: Thursday 27 November 2025Interview dates: Week commencing 08 December 2025.TO APPLY FOR THIS ROLE, PLEASE RETURN TO THE <a href="https://jobs.ealing.gov.uk/ealing-council-filter/" target="_blank">EALING COUNCIL VACANCY</a> SEARCH PAGE AND CLICK ON ‘APPLY ONLINE’ IN THE RELEVANT JOB SUMMARY BOX.<a href="https://www.ealing.gov.uk/download/downloads/id/21191/ict_service_delivery_administrator.pdf" target="_blank">Role profile</a><ul></ul>

London Borough of Ealing

ICT Service Delivery Administrator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1647/ICT_Technician_RP.pdf" target="_blank">ICT_Technician_RP</a></li>
</ul>

Please apply online via the link provided by completing our application form. Please note, we do not accept CVs for this position.



About the Role: We are seeking a proactive and customer-focused ICT Technician to join our dynamic team. This is an exciting opportunity to play a key role in supporting and maintaining our ICT infrastructure, ensuring staff have the tools and systems they need to deliver excellent services.
Key Responsibilities: • &nbsp; &nbsp;Provide first and second-line technical support for software, hardware, and basic network issues. • &nbsp; &nbsp;Install, configure, and maintain desktops, laptops, and mobile devices. • &nbsp; &nbsp;Manage user accounts, permissions, and access in line with organisational policies. • &nbsp; &nbsp;Assist with onboarding new staff by creating relevant accounts, ensuring they have the right equipment, and delivering basic training. • &nbsp; &nbsp;Maintain accurate records of assets and support requests using our IT service management system. • &nbsp; &nbsp;Collaborate with colleagues to deliver ICT projects and drive continuous improvements.
What We’re Looking For: • &nbsp; &nbsp;Strong troubleshooting skills and a logical approach to problem-solving. • &nbsp; &nbsp;Experience with Windows operating systems, Microsoft 365, and basic networking. • &nbsp; &nbsp;Excellent communication skills with a customer-first mindset. • &nbsp; &nbsp;Ability to prioritise tasks and work effectively under pressure. • &nbsp; &nbsp;A commitment to learning and adapting to new technologies and applications.
Desirable: • &nbsp; &nbsp;Knowledge of Active Directory. • &nbsp; &nbsp;Exposure to Microsoft Intune, Windows Server, Citrix, and hybrid environments.
Why Join Us? • &nbsp; &nbsp;Work in a supportive team environment with opportunities for professional development. • &nbsp; &nbsp;As a small team, you will gain exposure to all elements of ICT—from infrastructure and networking to end-user support and project delivery. • &nbsp; &nbsp;Be part of an organisation undergoing an exciting transformation to modern technology.
In return you will benefit from a competitive salary, 24 days annual leave (rising to 29 days after 5 years service), entitlement to join the local government pension scheme, subsidised gym membership and heavily subsidised car parking.
Closing date: &nbsp; &nbsp;5th December 2025 Interviews: &nbsp; &nbsp; 15th- 17th December 2025

ICT Technician

Title: Software Engineer .NET Contract Type: 12-month &amp; 18-month Fixed-Term Contracts, Full-Time, 35 hoursSalary: Salary starting from £47,920 (Manchester) per annum and from £55,270 (London) depending on experience and locationGrade: 10Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: Sunday 23rd November 2025Interview Dates: First stage interview will take place on the 26th November. Second stage will take place on the 5th December 2025Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAIpxo2qmiBw6P65bPS/lzm44x7o40qnpH/HjGe4jY46klgxTN7wbJ+AhtXHr+ZFZJ" target="_blank">Software Engineer Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Team at L&amp;Q:We have an exciting opportunity for a .NET Software Engineer to join our team to support our large transformation programme, leveraging the latest technologies to become a data driven organisation. Your impact in the role: You will work in a team of Engineers to develop products and technology that will serve the needs of our business and customers, for example: <ul><li>Developing features and capabilities for end users, either external customers or internal employees.</li><li>Building integrations between a mixture of in-house developed and off the shelf systems, as well as Azure.</li><li>Building CI/CD pipelines in Azure DevOps, improving security and implementing monitoring in Azure.</li></ul>We are looking for candidates who are self-motivated, are passionate about learning, and improving code to deliver value to the business. Your responsibilities are to:<ul><li>Work within an agile engineering squad to design, develop and maintain robust and reliable solutions, to defined IT requirements in line with departmental standards and procedures</li><li>Write clean, scalable code using .NET programming languages primarily using C#</li><li>Investigate and propose solutions to development and design problems.</li><li>Ability to communicate complex technical information clearly and concisely to both technical and non-technical audiences, with strong oral, written, and documentation skills</li><li>Shares knowledge and experience in own specialism to help others</li><li>Conduct analysis to determine integration needs and design and plan integrations.</li><li>Collaborate in code reviews and apply best practices to ensure high-quality outcomes, while proactively improving software performance by diagnosing and resolving critical issues</li><li>Participate in common agile ceremonies (estimations, backlog prioritisation, show &amp; tell, daily stand-ups, retrospectives, etc.)</li><li>Keep up to date with and exploit opportunities to use the latest technologies</li></ul>What you'll bring:<ul><li>Experience in ASP .NET MVC (.NET Framework and .NET Core), C#, HTML/CSS, Sass, JavaScript, jQuery</li><li>Experience with Azure e.g. Azure Functions, Logic Apps, APIs, APIM, App insights, Azure Service bus, Azure Data Factory, Storage Accounts, App insights and Log analytics</li><li>Relational Databases (e.g. MS SQL, Azure SQL, TSQL, Stored Procedures, CTE), with query optimisation a bonus</li><li>Knowledge of unit Testing, TDD practices using Playwright, xUnit, NUnit etc.</li><li>Working knowledge of DevOps and CI/CD principles and practices, ideally based on AzureDevOps pipelines and/or Git</li><li>Proven expertise in Object-Oriented Programming and SOLID principles, combined with hands-on experience in Agile/Scrum delivery and end-to-end software development using robust SDLC methodologies.</li><li>Problem solving, analytical and debugging skills</li><li>Ability to work both independently and as part of a team.</li><li>Familiarity with best practices for credential management in a highly secure environment. Awareness and understanding of key DevSecOps.</li></ul>Desirables:<ul><li>Knowledge of ORM technologies (e.g., Entity Framework, Dapper, etc.)</li><li>React</li><li>Umbraco </li></ul>If this sounds like you, we would love for you to apply!If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ <ul></ul>

London and Quadrant Housing Trust

Software Engineer .NET

About the roleNorth Northants Council’s Technology, Digital and Data service is looking for customer-focused and enthusiastic individuals to join our dedicated and ambitious IT Service Delivery team. With ambitious aspirations and a desire to be an inspirational local government IT service, we are looking for talented individuals to join us on this journey. If your passionate about IT, and you’re looking for a new challenge, an opportunity has arisen to join our team, as a Service Desk Team leader. Supporting a range of Colleagues across the County from several Front-line services supporting the local peoples of North Northants. As the Council develops its IT Platforms in a journey of change and improvement, you will be instrumental in leading and providing support and development of key IT technologies as well as assisting staff with those changes.What will you be doing?As a Team Leader of the IT Service Desk, you'll work to provide leadership and guidance to the 2nd and 1st Line Support members. Working under the IT Operational Support Manager you'll be a key member providing day to day management and ensure the Service Desk is running smoothly.Alongside the day to day management you'll be instrumental in developing the ITSM platform, ensuring KPI's and SLA's are kept and growing the Service Desk ethos with a 'Here to Help' attitude. About youYou'll be a confident, calm and professional leader. Championing the team as a whole and individuals to grow and provide a high level of support. With a meticulous eye for detail and strong organisational skills, you'll navigate the challenges of Service Desk, ensuring the best experience for colleagues across the Council.A good knowledge of IT and experience of working in an IT environment is essential to be successful in this role, and while you will pick up the ways of working, some experience of working in a government organisation or a company supporting a similar sized user base would be an advantage. We are very interested in people who are passionate about IT and customer service, who want to make a difference and who love to learn new skills and challenge themselves. If that sounds like you, don’t hesitate to put in an application. We have a user base presence throughout North Northamptonshire with our main sites being in Corby, Kettering, Thrapston and Wellingborough, so having the ability to travel between sites and your own transport is essential. Please refer to the attached job description and person specification and let us know how you would fit into the role in your application.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Service Desk Team Leader

<h2>About the job</h2>JOB PURPOSE SUMMARY: Reporting to the Head of IT, the IT Portfolio Manager will lead a small team responsible for turning business requirements into successful projects. It’s a people-centred role that requires a track-record of delivering projects, strong stakeholder relationship skills, and the ability to coach and develop other project managers. The IT Portfolio Manager is a trusted business partner for our internal and external customers, understanding their needs and requirements, and is accountable for delivery of agreed initiatives. You’ll lead your own team of IT project professionals (currently two project managers and one PMO manager) with contract management responsibility for several external partners who provide additional project delivery resources when required. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: • Business partnering: Building trusted relationships across airport departments and external partners to understand their current and future technology needs. • Shaping the portfolio: Turning new demand into a prioritised, deliverable roadmap of IT projects. • Leading and developing the team: Managing and developing our IT Project Managers and IT PMO to deliver consistent, high-quality outcomes. • Overseeing delivery: Ensuring projects are governed effectively, delivered to time and budget, and that risks are well managed. • Be hands-on when needed: As a small team, you’ll be comfortable running your own projects or undertaking assurance reviews when needed. • Driving improvement: Continually evolving our project management framework, reporting and demand management approaches to strengthen delivery maturity across the IT department. • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.<h2>About you</h2>KNOWLEDGE, SKILLS &amp; EXPERIENCE REQUIRED: • Demonstrable experience of managing a portfolio of technology projects. • Recent experience of managing, coaching and developing IT Project Managers or PMO professionals. • Excellent communication, planning and stakeholder management skills. • Strong understanding of project governance, budgeting and portfolio reporting. • Commercial and financial acumen with experience of building business cases. • Experience working with or managing third-party suppliers and consultancy partners. • A project, programme or portfolio management qualification. • Willing to work from our offices at London Luton Airport for at least 3 days a week typically as you’ll need to be visible to your stakeholders, customers and delivery teams.<h2>Application process</h2>*&nbsp; &nbsp;Please do not apply on this site&nbsp; &nbsp;*If you wish to apply for this role, please send your CV that summarises your knowledge, skills, and experience within the context of the&nbsp;IT Portfolio Manager&nbsp;job description to&nbsp;<a href="mailto:recruitment@ltn.aero" target="_blank">recruitment@ltn.aero</a>, using the reference&nbsp;PM3010&nbsp;in the subject line. In the body of the email, please make sure to include the following:&nbsp;<ul><li>Current and expected salary&nbsp;</li><li>Notice period/availability to start</li><li>Right to work in the UK / sponsorship requirements</li><li>Whether you are happy to travel to Luton three days a week</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662175&amp;ptId=12025" target="_blank">download: JD-IT-Portfolio-Manager_V0.1.pdf</a></li></ul>





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Luton Borough Council

IT Portfolio Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1143/Senior_GIS_LLPG_Development_Officer_JDPS.pdf" target="_blank">Senior_GIS_LLPG_Development_Officer_JDPS</a></li>
</ul>

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



Recognised by Best Companies as an outstanding organisation to work for, we have a real focus on health &amp; wellbeing and staff development, and an excellent benefits package that includes corporate membership, discount and salary sacrifice schemes, up to 31 days holiday and Christmas closure, access to the Local Government Pension Scheme, and much, much more.
Our offices are based in the heart of Folkestone, with easy access to transport links, local shops, entertainment facilities and the seafront. In addition, we have an agile working culture that supports and encourages flexible working.
Working as part of the Digital and ICT team you will be responsible for supporting and developing software solutions and provide a technical specialism to the Council to ensure effective, efficient and innovative operation of the Council’s geospatial information systems.&nbsp; You will be responsible for managing 1 FTE (currently 2 part time posts) and carrying out 1-2-1s and the annual performance reviews.
The key functions of the role are detailed below:
GIS
Manage the councils complex ESRI ArcGIS Enterprise server architecture, including:
<ul>
<li>Deploying software updates taking into consideration the effects on other</li>
<li>systems,</li>
<li>Configure and deploy system tools,</li>
<li>Applications,</li>
<li>Patches and security updates.</li>
</ul>
Manage the council’s geospatial databases ensuring system integrity is appropriately maintained, data is accurate, up to date, correctly structured and accessible to all internal and external sources.
Local Land and Property Gazetteer (LLPG)
Manage and maintain the corporate address gazetteer for 65,000+ properties in line with national standards for addressing (BS766:2006), the Data Transfer Format (DTF7.3) and follow the principles for address creation as directed by the Data Entry Conventions standard.
Street Naming and Numbering
Understand the statutory requirements of the acts of Parliament in relation to Street Naming and Numbering and advise senior managers and councillors on the council’s obligation for the naming and numbering of new streets and residential and commercial properties
For an informal discussion please contact Steve Weakley on 01303 853346 or email <a href="mailto:Steve.Weakley@folkestone-hythe.gov.uk" target="_blank">Steve.Weakley@folkestone-hythe.gov.uk</a>
Closing date for receipt of all completed applications is 17:00 on Friday 14th November 2025.
Interviews will take place on&nbsp;Friday 21st November 2025.&nbsp;
Previous applicants need not apply.

Folkestone & Hythe District Council

Senior GIS & LLPG Development Officer

<ul></ul>





Apply before 11:55pm on Friday 21st November 2025
The IPO is a modern organisation which depends on its IT services to&nbsp;operate&nbsp;and innovate effectively.&nbsp;In order to&nbsp;provide up to date services to our customers both nationally and internationally systems need to be developed,&nbsp;improved&nbsp;and&nbsp;maintained.&nbsp;You will have the opportunity to work on the latest&nbsp;cutting-edge&nbsp;cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality.&nbsp;
You will need the appetite to learn&nbsp;new technologies&nbsp;and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for assigned deliveries. The role will also require the investigation,&nbsp;diagnosis&nbsp;and fix of any system issues. Opportunities to contribute to the technical strategy are also available.&nbsp;
&nbsp;As a multi-skilled individual, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have&nbsp;a high level&nbsp;of input in defining which&nbsp;additional&nbsp;skills you can develop&nbsp;
Working Style&nbsp;
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport&nbsp;Office.&nbsp;
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the&nbsp;office.
Main duties consist of but are not limited to:&nbsp;
<ul>
<li>Responsible for writing,&nbsp;executing&nbsp;and&nbsp;maintaining&nbsp;functional/non-functional automated UI and API tests/suites aligned against acceptance criteria to support our continuous deployment environment</li>
<li>Be responsible for&nbsp;the design, coding, testing, maintenance, and documentation for robust,&nbsp;scalable&nbsp;and reusable solutions that deliver exceptional user experience using DevOps best practice</li>
<li>Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders</li>
<li>Work closely with software developers to reach&nbsp;a common understanding&nbsp;of the code base and test coverage at unit level</li>
<li>Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to.</li>
<li>Identify&nbsp;defects, incidents,&nbsp;risks&nbsp;and issues in line with IPO standards</li>
<li>Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality.</li>
<li>Mentor colleagues in automation/test standards and business processes following agreed governance and best practice</li>
<li>Assist&nbsp;in implementing toolkits and APIs for purposes such as integration, performance optimisation,&nbsp;security&nbsp;and scalability</li>
</ul>
Essential criteria&nbsp;
Essential Experience&nbsp;
Experience in delivering technical solutions&nbsp;&nbsp;
Experience with modern delivery models such as Scrum and Agile&nbsp;
Understanding of DevOps principles&nbsp;
Essential Technical&nbsp;
Good understanding of mainstream testing frameworks/libraries such as Selenium WebDriver, BDD&nbsp;SpecFlow&nbsp;and&nbsp;RestSharp&nbsp;
Experience in a mainstream development language&nbsp;
Experience in Web Services, REST&nbsp;
Experience of writing SQL statement
<h2>Benefits</h2>


Alongside your salary of £36,736, Intellectual Property Office contributes £10,642 towards you being a member of the Civil Service Defined Benefit Pension scheme.&nbsp;<a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Find out what benefits a Civil Service Pension provides.</a>



<ul>
<li>Unlimited Pluralsight video learning access</li>
<li>Access to Microsoft’s ESI training suite</li>
<li>Hybrid working with no core hours</li>
<li>Substantial support for career progression</li>
<li>25 days annual leave moving to 30 days in annual increments</li>
<li>You will also get 8 days public leave and 1 day privilege leave</li>
</ul>

Digital Delivery Automation Tester

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<h2>Job introduction</h2>Job Title:M365 Digital Adoption Professional&nbsp;A bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp; &nbsp;Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:Liverpool City Council is dedicated to fostering innovation and operational excellence by utilising advanced technologies.&nbsp;We seek a M365 Digital Adoption Professional to join our Strategy and Architecture team and help maximise the value of Microsoft 365 solutions.The successful applicant will possess substantial expertise in Microsoft 365 applications and services, including but not limited to Teams, SharePoint, OneDrive, Outlook, and CoPilot.&nbsp;A thorough understanding of the technical dimensions of Microsoft 365—covering integration, customisation, and troubleshooting—is required, complemented by strong communication and mentoring abilities and a commitment to keeping abreast of emerging trends and updates within the M365 ecosystem.&nbsp;Responsibilities:<ul><li>Collaborate with end users to develop and implement Microsoft 365 solutions aligned with business needs</li><li>Work closely with cross-functional teams to incorporate M365 applications into existing systems</li><li>Customise and extend Teams, Power BI, Power Automate, CoPilot, and other M365 components to optimise workflow and business processes</li><li>Deliver technical support and troubleshooting for M365 applications</li><li>Maintain current knowledge of the latest developments and best practices related to M365</li><li>Serve as an advocate and champion for Microsoft 365 across the organisation</li></ul>Our offer to you:<ul><li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li><li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li><li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li><li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee Assistance Programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps: Closing date: midnight Friday 28th November 2025 Shortlisting date:w/c Monday 1st December 2025 Interview date:w/c 15th &amp; 16th December 2025 Interview type:Face to faceWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Dave Forshaw at <a href="mailto:dave.forshaw@liverpool.gov.uk" target="_blank">dave.forshaw@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration <a href="https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes</a> . For details regarding the salary of a skilled worker visa please visit Home Office: <a href="https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list</a>This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Liverpool City Council

Liverpool City Council needs you!

M365 Digital Adoption Professional

<ul></ul>





<h2>Job introduction</h2>Job Title: Forensic &amp; Audit Professional&nbsp;A bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp; &nbsp;Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:<ul><li>The role of Forensic &amp; Audit Professional provides service in the specific technical areas of IT Security, IT Forensics and Auditing and Vulnerability Management.&nbsp;Supporting the Technical Specialist (Security) and Security Operational lead in the administration, upgrade and development of ICT Security systems including a wide range of Microsoft security functionality.</li><li>As a Forensic &amp; Audit Professional part of your duties will be managing and resolving incidents, including any high-impact or priority calls, working closely with ICT colleagues and any third-party support partners to restore service and minimise business disruption. This may involve out of hours work including on call or emergency support &nbsp;</li><li>The role of Forensic &amp; Audit Professional will monitor and remediate Start of Day (SOD) security processes on a rota, ensuring all security systems are operational and ready for day to day use by our users and stake holders</li><li>In the role of Forensic &amp; Audit Professional you will work across a range of Security and Audit related products performing proactive monitoring, threat hunting, audit and investigation response. This includes file activity monitoring products, Microsoft Purview, DLP, IRM and eDiscovery. Staff may be expected to gather information for investigations and present this</li><li>As a Forensic &amp; Audit Professional you will monitor and administer a range of email security products, creating mail flow rules, threat hunting phishing and malicious emails and reviewing content and DLP triggers</li><li>As a Forensic &amp; Audit Professional will collaborate with colleagues across the Authority to support the rollout of any new applications that relate to Security, as a subject matter expert dealing with developments or new functionalities, ensuring smooth integration and user adoption. </li><li>As an ICT Technical Professional you will ensure Compliance with ITIL Frameworks, particularly in incident, problem, and change management practices&nbsp;</li></ul>Our offer to you:<ul><li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li><li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li><li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li><li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee Assistance Programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps: Closing date: midnight Friday 21st November 2025 Shortlisting date: Tuesday 25th November 2025 Interview date: TMonday 1st December to Thursday 4th December 2025 Interview type: Face to Face&nbsp;We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Stuart Campbell at <a href="mailto:stuart.campbell@liverpool.gov.uk" target="_blank">stuart.campbell@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration <a href="https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes</a> . For details regarding the salary of a skilled worker visa please visit Home Office: <a href="https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list</a>This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Forensic & Audit Professional

<h2>About the job</h2>Salary: £39,152 - £41,771 a year Hours per week: 37 Contract type: Permanent&nbsp;Are you an experienced IT professional with a passion for delivering robust, high-quality application support and technical solutions? Luton Council is looking for a Lead Application Support Analyst to join our dynamic and evolving Technology Service team.This is an exciting opportunity to take the lead in supporting and maintaining a diverse portfolio of on-premise and IaaS-hosted applications. You will play a key role in ensuring our technical environments are stable, secure, and fit for purpose—delivering value for money and positive outcomes for our community.As a Lead Application Support Analyst, you will:<ul><li>Provide expert technical support and maintenance across a wide range of business-critical applications.</li><li>Work closely with third-party suppliers, internal project teams, and support teams to implement and manage complex IT environments.</li><li>Lead the resolution of application issues, ensuring minimal impact on services and operations.</li><li>Ensure compliance with regulatory requirements, including data protection and environmental legislation.</li><li>Promote best practices aligned to ITIL and the application lifecycle.</li><li>Translate technical concepts into clear, understandable language for non-technical audiences.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>You will be a skilled and confident IT professional with a proven ability to work effectively in multidisciplinary teams. You will have:<ul><li>Minimum 3 years' experience in a qualified technology support position.</li><li>Demonstrable experience delivering and supporting applications in complex environments.</li><li>Strong communication skills, with the ability to engage at all levels and explain technical issues clearly to non-specialists.</li><li>Experience working independently, meeting deadlines, and managing multiple priorities.</li><li>A collaborative and tactful approach when dealing with colleagues, stakeholders, and partners.</li><li>A strong understanding of ITIL, application lifecycle management, and application security.</li><li>Professional experience aligned with SFIA level 3 in relevant skill areas (e.g. ASUP, ITOP, CSMG).</li></ul>You will also have:<ul><li>A-level, NVQ/SVQ Level 3, BTEC NC in a STEM subject or equivalent experience.</li><li>A relevant Foundation-level professional qualification (e.g. ITIL Foundation).</li></ul>Why Luton Council?At Luton Council, we are committed to delivering excellent services that meet the needs of our diverse community. We believe our people are our greatest asset and we are dedicated to fostering a supportive and inclusive workplace.In return, we offer:<ul><li>A competitive salary and benefits package</li><li>Opportunities for professional development and career progression</li><li>Flexible working arrangements</li><li>A chance to make a real difference in the community</li></ul>Apply NowIf you’re ready to take the next step in your IT career and want to be part of a forward-thinking local authority, we’d love to hear from you.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Interview Date: 8th December 25Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1624203&amp;ptId=12017" target="_blank">download: Lead Application Support Analyst JD&amp;PS.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1624204&amp;ptId=12017" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Lead Application Support Analyst

About the roleVacancy open to internal applicants of North Northants Council OnlyNorth Northants Council’s Technology, Digital and Data service is looking for customer-focused and enthusiastic individuals to join our dedicated and ambitious IT Service Delivery team. With ambitious aspirations and a desire to be an inspirational local government IT service, we are looking for talented and aspiring individuals to join us on this journey. If your passionate about IT, and you’re looking for a new challenge, an opportunity has arisen to join our team, as we are looking for current or aspiring 2nd Service Desk Analysts. Supporting a range of Colleagues across the County from several Front-line services supporting the local peoples of North Northants. As the Council develops its IT Platforms in a journey of change and improvement, you will be instrumental in providing support and development of key IT technologies and assisting staff with those changes.What will you be doing?As a member of the IT Service Delivery team, you will be providing 2nd Line IT Support to our userbase, alongside 1st Line colleagues, with a strong emphasis toward delivering change to North Northants Council's on-going IT Platform developments.The day to day will consist of providing support to those Platforms, being instrumental in both developing and rolling out new IT platforms, from systems to hardware, alongside supporting the userbase both in receiving those platforms, but also encouraging and aiding them in learning the day-to-day operations, taking forth lessons learned to provide an ongoing improvement to that support.Alongside this you will provide support to the business-as-usual operations, supporting the users in their day to day workings as they provide services to the local peoples of North Northants. About youAn organised, dynamic and enthusiastic individual will perform well. Willing to get involved in all duties, with particular focus on upcoming IT Platform changes and improvements, able to provide technical expertise and handle user support and direction.A good knowledge of IT and experience of working in an IT environment is essential to be successful in this role, and while you will pick up the ways of working, some experience of working in a government organisation or a company supporting a similar sized user base would be an advantage. We are very interested in people who are passionate about IT and customer service, who want to make a difference and who love to learn new skills and challenge themselves. If that sounds like you, don’t hesitate to put in an application. We have a user base presence throughout North Northamptonshire with our main sites being in Corby, Kettering, Thrapston and Wellingborough, so having the ability to travel between sites and your own transport is essential. Please refer to the attached job description and person specification and let us know how you would fit into the role in your application.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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2nd Line Service Desk Analyst

Job Title: Digital Services Support Manager Starting Salary: £48,226 progressing to £53,460 per annum Hours: 37 per week Location: Stevenage with hybrid working opportunities. Travel across the county will be required from time to time Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>The Digital Services team are responsible for supporting all applications, infrastructure, and communications systems across the Community Protection Directorate (CPD) and Fire Collaboration (FC). This team delivers mission critical application and system support to Hertfordshire Fire and Rescue Service, operating 24x7x365 to ensure the reliable mobilisation of fire engines and crews<h4>About the role</h4>We’re looking for a proactive and experienced IT Support Manager to join our team and play a pivotal role in managing IT operations, service delivery, and supplier relationships. This is a dynamic position that blends technical oversight, project management, and team leadership to ensure the smooth running of critical digital services across the organisation.The role is a hybrid role that will include onsite attendance at our office in Stevenage on a weekly basisYou will be responsible for:<ul><li>The day-to-day support of all applications, infrastructure and communications equipment</li><li>Management of Service Desk, 2nd and 3rd line engineers</li><li>Working and liaising with users, 3rd party providers, stakeholders and other team members to resolve technical issues and problems which have been escalated to you</li><li>Creating technical designs and specifications</li><li>Delivery of projects within timescales and within budget</li><li>The Incidents and Problems process for Digital Services</li><li>Being an active member of the Change Control Board, Service Reviews and Project meetings</li></ul>You will also be required to provide out of hours escalation support to the out of hours engineers every other week<h4>About you</h4>Essential &nbsp;<ul><li>Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4.</li><li>Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools.</li><li>Proof of management experience, setting objectives and performance management</li><li>Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability.</li><li>Experienced in implementing and maintaining change control processes to support stable and secure service delivery</li><li>Capable of chairing service review meetings with third-party vendors and partners to monitor performance, resolve issues, and drive continuous improvement</li><li>This role requires the ability to travel independently throughout the county including to locations, and during times, where public transport may not be available</li></ul>Desirable<ul><li>Hands-on experience working within Microsoft Azure environments, including familiarity with its services, architecture, and operational best practices</li><li>Experience working with SQL databases, including querying and data management.</li><li>Proficient user of Microsoft Office 365 and SharePoint, with an understanding of collaboration and document management features.</li><li>Demonstrated project management experience, including planning, execution, and stakeholder coordination.</li><li>Understanding of public sector procurement processes, including compliance and vendor engagement.</li></ul>Experience in asset management, including tracking, lifecycle management, and reporting.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level 12 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Mark.Green1@hertfordshire.gov.uk" target="_blank">Mark.Green1@hertfordshire.gov.uk</a> for an informal discussion about the role.InterviewDate: to be confirmedBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.





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Hertfordshire County Council

Digital Services Support Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0960/DDaT_Business_Partner_-_JD.pdf" target="_blank">DDaT_Business_Partner_-_JD</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an exciting and brand-new opportunity available for a Digital, Data &amp; Technology Business Partner (DDaT) to join our Technology Team here at Wokingham Borough Council, on a full-time, permanent basis.
As the Digital, Data &amp; Technology Business Partner, you will play a key role in relationship management within the DDaT department and with stakeholders across the organisation.
You will work across identified areas of the business to ensure that maximum value is being gained from current and future technology investments, whilst providing a route to resolving business issues with DDaT capability and resources. This pivotal role acts as an entry point between the business and DDaT from both a tactical and strategic viewpoint, helping to identify business requirements, assessing the strategic fit, value and priority of the development request, and commissioning the work via an annual planning cycle framework.
Your role will support the creation and delivery of the Council’s Digital and Technology Strategy, fulfilling the Council’s digital ambition, whilst adopting new technology to improve the customer experience. &nbsp;
⭐Staff Benefits⭐
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐Generous Annual Leave&nbsp;entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays
⭐Local Government Pension Scheme
⭐GP Helpline&nbsp;available 24/7
⭐Employee Assistance Programme&nbsp;with a 24/7&nbsp;Your Care&nbsp;confidential helpline
⭐Free Eye Tests&nbsp;and&nbsp;Flu Vaccines
⭐Free Onsite Gym&nbsp;(located at Shute End, Wokingham)
⭐Salary Sacrifice Schemes&nbsp;– including&nbsp;Car,&nbsp;Cycle&nbsp;to Work, and&nbsp;Home&nbsp;&amp;&nbsp;Tech&nbsp;
⭐Local &amp; Lifestyle Discounts&nbsp;– savings on shopping, entertainment, restaurants &amp; more
⭐Move through Menopause Course
⭐Sports &amp; Social Group Activities&nbsp;– running, football, cricket, &amp; more
⭐Learning &amp; Development Opportunities
⭐Employee Networks
⭐And much more!
Key Responsibilities:
<ul>
<li>Responsible for building relationships with colleagues across the Council to promote the vision of DDaT, identify opportunities for improvement and transformation through the use of technology and to share best practice.</li>
<li>Gather information from colleagues across the Council to understand customer demand and detailed requirements.</li>
<li>Work together with Business Partners in HR and Finance to develop integrated solutions to deliver change in a joined-up way and identify interdependencies between proposed streams of development.</li>
<li>Ensure that intelligence is shared and reflected in the planning of activities within DDaT and the Medium Term Financial Plan.</li>
<li>Act as an Account Manager for service delivery, reporting to the business against agreed service levels.</li>
<li>Lead on building relationships with Senior Leadership Team and partner organisations, to understand service priorities and ensure projects and programmes are aligned to short, medium, and long term objectives of the service and wider council.</li>
<li>Enable digital change, acting as a single point of focus for senior stakeholders and facilitating relationships between them.</li>
</ul>
Candidate Requirements:
<ul>
<li>Educated to degree level (or be able to demonstrate equivalent knowledge, skills and aptitude).</li>
<li>Excellent communication skills with the ability to prepare reports and briefing notes on service and project issues for presentation to the Project Delivery Group and Senior Management.</li>
<li>Excellent working knowledge of digital, data and technology principles and best practice, along with regional and national drivers surrounding data delivery.</li>
<li>The ability to gather and understand the voice of the internal and external customer and ensure that it is included within DDaT design.</li>
</ul>
Our Area:
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.&nbsp;
We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.&nbsp;
Click the link below and Apply Today!
Alternatively, to arrange an informal discussion about the role, contact Simon Beasley – Service Manager, Technology and Project Delivery via <a href="mailto:simon.beasley@wokingham.gov.uk" target="_blank">simon.beasley@wokingham.gov.uk</a> (Strictly no agencies).
Closing date: Sunday 7th December 2025 at 11pm
Interview date: W/C Monday 15th December 2025 
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. 
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Digital, Data & Technology Business Partner

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<h2>Job introduction</h2>Job Title: Senior Technical ProfessionalA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp;&nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:&nbsp;Liverpool City Council is seeking a highly skilled and committed Senior Technical Professional to join out Network Team within ICT Technical Management.This is an on-site role, based in Liverpool, where you’ll play a key part in maintaining the performance, security and reliability of the Council’s Voice &amp; Data Network platforms and Secure Internet Services.<ul><li>Provide expert support and maintenance across voice, data and wireless networks</li><li>Technical experience of routing, switching, firewalls and load balancing</li><li>Deliver in-service support, upgrades, change management and project engineering for live ICT platforms</li><li>Mentor and guide Technical Professionals, promoting high standards through personal example, effective communication, and alignment with Council values</li></ul>We’re seeking a skilled and values-led ICT professional who excels in on-site roles and is committed to delivering secure, resilient, and high-performing technology services within the public sector. &nbsp; Our offer to you:<ul><li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li><li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li><li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li><li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee Assistance Programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps: Closing date: midnight Friday 21st November Shortlisting date: w/c 24th November 2025 Interview date: TBC in December 2025 Interview type: Face to Face&nbsp;We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact John Littlesmith at <a href="mailto:john.littlesmith@liverpool.gov.uk" target="_blank">john.littlesmith@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Senior Technical Professional

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0467/CES_Support_Staff_Application_Form.docx" target="_blank">CES_Support_Staff_Application_Form</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0489/ICT_Technician_New.pdf" target="_blank">ICT_Technician_New</a></li>
</ul>

Applications are required to be completed using the CES Support Staff application form and supplementary forms found on the school website:
<a href="https://www.christtheking-school.com/Vacancies/Please" target="_blank">https://www.christtheking-school.com/Vacancies/Please</a> also provide a supporting statement, no more than two sides of A4, which should address your suitability for the role. For more information, please contact Miss Denner, Headteacher’s PA via email: <a href="mailto:dennern@christtheking-school.com" target="_blank">dennern@christtheking-school.com</a>
ICT Technician – NJC Grade C (£24,796 P/A)
36 hours per week (8am to 4pm Monday to Friday)/Full time/Permanent position
Required A.S.A.P
The post would suit an experienced ICT Technician seeking a stimulating, supportive working environment.&nbsp;
Christ the King Catholic High School is a mixed 11-19 school in Southport and we are a school community underpinned by Gospel values and principles.&nbsp; It is our core purpose to prepare our young people for the exciting challenges and opportunities ahead.
Due to the nature of the work, this post is exempt from the Rehabilitation of Offenders Act 1974.&nbsp; We are committed to the safeguarding and promoting the welfare of pupils and young people.&nbsp; All applicants will be subject to social media checks, and successful applicants to a fully-enhanced DBS and references.
Closing date for all applications is noon on Friday 21st November 2025 and interviews will take place during the w/c Monday 24th November 2025.Applications are required to be completed using the CES Support Staff application form and supplementary forms found on the school website: <a href="https://www.christtheking-school.com/Vacancies/" target="_blank">https://www.christtheking-school.com/Vacancies/</a>
Please also provide a supporting statement, no more than two sides of A4, which should address your suitability for the role.
For more information, please contact Miss Denner, Headteacher’s PA via email: <a href="mailto:dennern@christtheking-school.com" target="_blank">dennern@christtheking-school.com</a>

ICT Support Technician

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<h1>Summary</h1>Cyber Security Compliance ManagerJoin us and help protect the data that protects our residents.At Notting Hill Genesis (NHG), we're on a mission to ensure our systems and data are resilient, compliant, and secure - protecting the trust of over 60,000 residents across London. As Cyber Security Compliance Manager, you'll be at the forefront of our efforts to strengthen governance, manage risk, and maintain compliance across our digital landscape.You'll work closely with colleagues across the organisation to embed security standards, manage frameworks such as NIST, ISO27001, and Cyber Essentials, and ensure we meet evolving regulatory expectations. This is a key role where your expertise will shape our cyber resilience and make security a proactive business enabler.What you'll doAs Cyber Security Compliance Manager, you'll oversee governance, risk, and compliance (GRC) activities that ensure NHG's systems and data remain protected. You will:<ul>
<li>Define and maintain cyber security policies and procedures, ensuring compliance with key frameworks such as NIST, ISO27001, and Cyber Essentials Plus.</li>
<li>Lead and coordinate cyber audits, vulnerability management, penetration testing, and disaster recovery oversight.</li>
<li>Manage governance and oversight of risk management processes, ensuring SLAs and compliance objectives are achieved.</li>
<li>Communicate cyber security goals and performance to senior management and governance committees.</li>
<li>Monitor supplier security performance and risk, ensuring third-party assurance.</li>
<li>Stay current with changes to legislation and standards, including UK GDPR, DPA, and PCI-DSS.</li>
<li>Support the development of strategic compliance plans and cyber maturity roadmaps to improve visibility, resilience, and trust.</li>
<li>Collaborate with Governance, Risk, and Data Protection teams to maintain alignment and best practice across NHG.</li>
</ul>Hybrid working is available, with at least two days a week based in an office or site location, and the remainder from home where appropriate.All about youYou're a passionate and proactive security professional with the technical depth and leadership to make a difference. You combine a solid understanding of compliance frameworks with the ability to engage, influence, and drive continuous improvement across diverse teams.Essential experience and qualifications:<ul>
<li>CISSP (or equivalent) professional qualification.</li>
<li>Substantial experience in a cyber governance, risk, or compliance role.</li>
<li>Strong working knowledge of ISO27001, NIST 800-53, and Cyber Essentials Plus accreditation.</li>
<li>Experience of vulnerability and risk management processes.</li>
<li>Working understanding of data protection legislation including UK GDPR, DPA, and PCI-DSS.</li>
<li>Experience engaging with security and threat intelligence networks such as NCSC.</li>
<li>Project management qualification (Prince2, Agile) preferred.</li>
</ul>Behaviours for successYou will live our values and bring them to life through your work:<ul>
<li>Compassionate - putting people and residents at the heart of decisions.</li>
<li>Progressive - striving for continuous improvement and innovation.</li>
<li>Dependable - consistently delivering high-quality, reliable outcomes.</li>
<li>Inclusive - valuing diversity and collaboration across all teams.</li>
<li>Empowered - enabling others to achieve their best.</li>
</ul>What's in it for youOnce you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning and development options to help you achieve and maximise your potential.Benefits include:<ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)</li>
<li>Generous pension scheme</li>
<li>Enhanced maternity, paternity, and adoption pay (qualifying period may apply)</li>
<li>Employee assistance - free confidential advice and counselling services</li>
<li>Health cash plan</li>
<li>Staff discounts across hundreds of retailers, gyms, restaurants, and entertainment venues</li>
<li>Interest-free loans (season ticket, tenancy deposit, and training loans)</li>
<li>Cycle to work scheme</li>
<li>Life Assurance - 4x annual salary</li>
</ul>All about usNotting Hill Genesis (NHG) is one of London's leading housing associations, providing affordable homes for Londoners.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline, employing around 1,500 staff. To learn more about who we are and what makes us different, visit <a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a>We welcome applications from everyone and actively promote diversity and inclusion across all levels of the organisation. We are proud to be a Stonewall Diversity Champion and a Disability Confident Employer.Find out more about our approach to equality, diversity and inclusion: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a>Selection ProcessStep 1: If you are interested, please send your application now!Step 2: Attend an interview with the selection panel and complete an assessment.Please apply for this role online. If you are unable to apply online or require reasonable adjustments due to a disability or medical condition, please contact <a href="mailto:" target="_blank"></a>.If a redeployee applies for this role, their application will be considered before others.NHG reserves the right to close this vacancy early if sufficient applications are received, so we encourage early applications.

Notting Hill Genesis

Cyber Security Compliance Manager

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Location: Based at Lift Greensward, Hockley, Essex (with regular travel to other schools when required)
Salary: £38,217.89 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: 37 hours per week, Full-time
Contract: Permanent
Start date: As soon as possible
Lead our IT service to support great teaching every day
We're looking for an experienced and proactive IT Team Leader to guide and develop our South Essex regional IT team across six schools in Hockley and the surrounding area. You'll shape day-to-day operations, support colleagues, and lead improvements that help children and staff get the most from technology.
You'll be based predominantly at Lift Greensward and work regularly across the six schools within the hub: Lift Greensward, Lift Ashingdon, Lift Hockley, Lift Pioneer, Lift Plumberow, and Lift Westerings.
All sites are within close proximity, and travel costs from Lift Greensward will be reimbursed.
What makes this role rewarding
<ul>
<li>A collaborative and supportive IT team with an established vision and culture</li>
<li>The opportunity to lead and grow a team of up to four, including Technicians and Technology Support Officers</li>
<li>Opportunity to lead meaningful improvement projects (e.g., network refresh, use of AI, and cybersecurity developments)</li>
<li>Professional learning opportunities, including support toward various certifications, including Google and Viewsonic</li>
<li>A role that directly supports our mission of excellent education, every classroom, every day </li>
</ul>
What you'll be doing
<ul>
<li>Lead, line manage and develop IT colleagues across the South Essex region</li>
<li>Act as the escalation point for more complex technical issues</li>
<li>Ensure systems, devices, and infrastructure remain reliable, safe and well-maintained</li>
<li>Build strong, positive working relationships with Principals and school teams</li>
<li>Support small-to-medium scale improvement and upgrade projects</li>
<li>Promote secure practices aligned with GDPR and Keeping Children Safe in Education</li>
</ul>
About you
You'll thrive if you:
<ul>
<li>Have 5+ years of experience in IT support with strong troubleshooting and diagnostic ability</li>
<li>Have line management experience, coaching others to develop</li>
<li>Communicate effectively and build trust with colleagues across schools</li>
<li>Are organised, proactive and solutions-focused</li>
<li>Hold a full UK driving licence and have access to a vehicle (travel expenses reimbursed)</li>
<li>Experience with Google Workspace, Ubiquiti/Aruba networks, or working in schools is beneficial</li>
</ul>
Who is Lift Schools?
We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.
What we offer you:
A culture where ideas are valued, teamwork matters, and colleagues feel supported
<ul>
<li>Comprehensive training: Access a wide range of developmental training to boost your career.</li>
<li>Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.</li>
<li>Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li>
</ul>
Applications are reviewed as they are received, and interviews may be scheduled throughout the advert period. Early applications are encouraged. Closing date: Friday 14th November 2025
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

IT Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0316/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0317/ICT_Technical_Analyst_JD___PS.docx" target="_blank">ICT_Technical_Analyst_JD___PS</a></li>
</ul>

Please apply online via the link provided.
Rochford District Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.&nbsp;
It is our policy that if you have not heard back within 3 weeks of the closing date you should assume that you have not been shortlisted on this occasion.



(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance)&nbsp;
Do you want to be part of a motivated and dynamic forward-thinking IT Team? How about getting opportunities to work with the latest cloud and cyber technologies? Do you like to problem solve? Or how about challenges?&nbsp;
<h4>About the role</h4>
Following the successful migration to Cloud services the Council has widen its digital landscape by continuing to invest in modern digital platforms and the position of an ICT Technical Analyst has become available.&nbsp;&nbsp;
The ICT Technical Analyst will be working with other IT Team members to deliver high quality technical services. The Team provides first and second line support to Officers of the Council. The role does offer remote work but there is an expectation of being onsite regularly.&nbsp;
It gets more exciting. Rochford and Brentwood Councils have joined in a strategic partnership and are working together to create “One Team” for two Councils. Working in the Council’s IT Team you will be exposed to a wide variety of technologies, challenges, and opportunities to upskill. Working in a continuous improve model - You will be part of motivated and forward-thinking technology team and get the opportunity to contribute to the effective delivery of the Council’s Digital Strategies, improve the Customer and Employee experience, and ensure that critical systems are highly available.&nbsp;&nbsp;
Knowledge of Microsoft Cloud technologies and ITIL would be advantageous.
Candidates must be able to drive.
As the Council continues with the transformation agenda, this job role will continue to evolve to fit into the new working practices of the organisation.
For an informal discussion please contact Tim Huggins,Corporate Manager – IT &amp; Digital:&nbsp;<a href="mailto:tim.huggins@brentwood.gov.uk" target="_blank">tim.huggins@brentwood.rochford.gov.uk</a> or 01277 312933.&nbsp;

ICT Technical Analyst

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0306/Job_Information_Pack_-_Service_Desk_Analyst.pdf" target="_blank">Job_Information_Pack_-_Service_Desk_Analyst</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Service Desk Analyst
Location of work: Town Hall, Reigate (some home working)
Salary: £28,725 - £30,657 (dependent on experience)
Basis: Permanent, Full Time, 36 hours per week
About the Role
We are seeking a motivated and customer-focused Service Desk Analyst to join our friendly and collaborative ICT team. In this varied and rewarding role, you will play a key part in ensuring that colleagues across the Council receive a consistently high standard of IT support.
You’ll handle incidents and service requests efficiently, communicate clearly and professionally, and contribute to the ongoing improvement of our ICT service delivery.
This position offers an excellent opportunity to further develop your technical expertise, with access to training and professional certifications to support your career progression.
Key Responsibilities
<ul>
<li>Provide 1st and 2nd line technical support, ensuring all incidents and requests are logged accurately and handled promptly.</li>
<li>Deliver excellent customer service by maintaining SLAs, keeping users informed, and ensuring all communication is clear, courteous, and professional.</li>
<li>Cover the service desk according to the team rota, managing requests through multiple channels (phone, email, and service portal).</li>
<li>Collaborate with 3rd line support teams and external suppliers to resolve complex issues, escalating where necessary to maintain progress.</li>
<li>Keep service desk records up to date with current status and progress notes, ensuring transparency and accountability.</li>
<li>Build, configure, and deploy laptops and mobile devices, providing ongoing support for hardware and software installations.</li>
<li>Continuously look for ways to improve service efficiency and the overall customer experience.</li>
</ul>
About You
You’ll have a strong technical background, excellent problem-solving skills, and a genuine passion for helping others. You’ll enjoy working in a team environment and take pride in delivering a professional, high-quality service.
You’ll bring:
<ul>
<li>Experience providing 1st and 2nd line IT support within a Service Desk environment.</li>
<li>Strong working knowledge of Microsoft Windows, Office 365, and related software and hardware.</li>
<li>Experience supporting laptops, mobile devices, and peripheral hardware.</li>
<li>Ability to install, configure, and troubleshoot software applications.</li>
<li>Excellent communication skills, both written and verbal, with the ability to explain technical information clearly.</li>
<li>Strong analytical and problem-solving abilities, with attention to detail.</li>
<li>A proactive, customer-focused attitude and a commitment to continuous improvement.</li>
<li>ITIL Foundation certification (desirable, but not essential).</li>
</ul>
The successful candidate will be required to undergo a basic DBS check.
Staff Benefits
In exchange for your expertise, experience, and enthusiasm, we will offer support in continuing your personal and career development, some flexible and remote working.
We provide you with very competitive annual leave and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact Paul Farrugia, Service Delivery Team Leader by emailing <a href="mailto:Paul.Farrugia@reigate-banstead.gov.uk" target="_blank">Paul.Farrugia@reigate-banstead.gov.uk</a>
We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates.&nbsp;
Closing date: Sunday 16th November 2025 at 23:59
Interview date: Tuesday 25th and Wednesday 26th November 2025
Assessment date (if successful after interview): Week commencing Monday 1st December 2025
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See 'Who we are' as a council, to find out more about us: <a href="https://www.reigate-banstead.gov.uk/working-here" target="_blank">Who we are | Working here | Reigate and Banstead</a>

Service Desk Analyst

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<h2>Job introduction</h2>Job title: Senior Technical ArchitectA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. &nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The role:The role of a Senior Architect involves advanced responsibilities, you will act as a subject-matter-expert for the ICT architecture landscape, founded on an extensive, demonstrable track-record of real-world, successful ICT architecture experience in Technical Architecture, or a technical design role. Plan and carry out skills/knowledge sharing and mentoring of Technical Architects and Service Analysts. You will typically be responsible for the implementation of business applications. &nbsp;Key responsibilities:<ul><li>The role of Senior Technical Architect will provide&nbsp;expert knowledge of business application implementation, mapping interdependencies between technologies, process and projects. Identify, propose and support delivery of programmes of work that provide a logical and achievable path to deliver objectives whilst minimising risk and preventing rework</li><li>Delivery of technical standards and architecture artifacts will be a key requirement of the Senior Technical Architect. Reusing existing technologies wherever possible, to provide cost reduction and exploit new business opportunities</li><li>In the role Senior Technical Architect you will act as solution architect, responsible for delivering technical change within the existing Enterprise. &nbsp;Leading and/or participating in the development of high-quality technical process and documentation standards and templates to be used within ICT, which are appropriate to and tailored to meet the requirements of a range of audiences</li><li>The role of Senior Technical Architect will work with technical experts across multiple disciplines and business owners who deliver Council services.&nbsp;</li><li>Your demonstrable knowledge as a Senior Technical Architect will see you work across all areas of ICT, networks, security, application and data hosting, in addition to softer skills with projects and non-technical staff. &nbsp;You will be required to maintain a comprehensive and current understanding of the ICT marketplace, key trends across the public sector, and opportunities, backed up by first-hand experience of complex technologies including Cloud based infrastructures, virtualisation platforms, high-availability and Disaster Recovery solutions, and enterprise applications</li><li>The role Senior Technical Architect will support other Designers in carrying out their assignments, identifying and delivering commonality: Common processes, common information, common infrastructure, and common standards, with the aim of delivering reduced Enterprise complexity, while supporting change and transformation across the Council</li></ul>Our offer to you:<ul><li>At least 31 days holiday, plus bank holidays rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days</li><li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li><li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li><li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee Assistance Programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps: Closing date:&nbsp;midnight on Friday 14 November 2025 Shortlisting date: W/C 17 November 2025 Interview date: Tuesday 2 December 2025 Interview format: face-to-face at the Cunard BuildingWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.Please note: this vacancy is classified as a politically restricted position.If you would like any further information or an informal discussion, please contact Chris Marsden at&nbsp;<a href="mailto:chris.marsden@liverpool.gov.uk" target="_blank">chris.marsden@liverpool.gov.uk</a>.&nbsp;Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at&nbsp;<a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility&nbsp;<a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Senior Technical Architect

<h4>About the role</h4><h4>Role Summary</h4>To work with our TCH stakeholders to design, deliver and evaluate user training for IT applications delivered and supported by IT. <h4>Salary:</h4>£35,412 per annum<h4>Hours of Work:</h4>35 hours per week<h4>Contract:</h4>12 month fixed term contract<h4>Probation Period:</h4>Six months<h4>Notice Period:</h4>One month<h4>Who are we?</h4>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.<h4>Meet your Manager</h4>“I have worked in the IT department for the last 8 years and have made it my mission to raise the profile of the department and services. As the IT Service Delivery Manager I feel I can take this to a new level and bring the quality I have shown in my front line work to the wider business. Do you have the passion and drive to join me on this adventure?"Ricky Brown, IT Service Delivery Manager<h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Develop and deliver IT training materials on a wide range of software applications (e.g., session plans, user guides, videos, and other interactive content). </li><li> Create impactful resources and update training manuals and handouts, such as user guides, manuals, and hints-and-tips tailored to our staff. </li><li> Support technology change initiatives through tailored training solutions as part of projects and development release cycle and ensuring usage of systems is optimised. </li><li> Maintain relevant business applications knowledge and associated business policies, processes, and procedures. </li><li> Analyse individual and group training needs by gathering information pertaining to work procedures, workflow, and reports, understanding job specific functions and tasks and working directly with users to support adoption, understand the effectiveness of applications and identify opportunities for improvement. </li><li> Design, organise and effectively deliver training courses on IT applications to meet the needs of all staff, using technology and pre-developed learning assets (e-learning, recorded webinars, videos, user guides, etc.). </li><li> Monitor, evaluate and review the effectiveness and quality of training and learning programmes for continuous improvement. </li><li> Develop and maintain strong relationships with stakeholders to support the delivery of IT training services. </li><li> Collaborate with teams and individual stakeholders to enhance processes, identify skill gaps, and deliver innovative solutions. </li><li> Identify business process improvements and liaise with stakeholders to support delivery of business process improvements. </li><li> Operate as an effective member of the team, working within the agreed project delivery methodology. </li><li> Be the Subject Matter Expert for IT systems training, acting in an advisory and supporting capacity for business change projects and initiatives (e.g., training needs analysis, determining most appropriate training delivery methods, etc.). </li><li> Ensure effective communication across the business regarding system usage best practice, training courses and resources available. </li><li> Co-ordinate the administration of training courses, including diary management and database management. </li></ul><h4>General</h4><ul><li> To adhere to equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> This role will involve visiting other offices and stock and you will be required to have your own car and full driving licence. </li><li> To work onsite at least 4 days a week but the nature of the role could require a willingness to be flexible and be onsite daily. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> GCSE standard or equivalent education. </li><li> Competent user of Microsoft Office packages (Outlook, Word, and Excel). </li><li> Professional training or teaching qualification. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Sound experience of designing, delivering and evaluating training materials and programmes for business applications software (IT training experience). </li><li> Experience of working with in-house development teams, 3rd party application developers and solution providers. </li><li> Experience of designing and delivering IT skills training courses and materials to a wide range of users. </li><li> Good knowledge of project and programme management planning. </li><li> Ability to readily gain in depth knowledge and experience of use of multiple business IT systems and associated business working practices. </li></ul><h4>Behaviours</h4><ul><li> Excellent verbal and written communication skills. </li><li> Able to present and communicate effectively on training related matters to a broad range of technical and non-technical colleagues. </li><li> Strong interpersonal, influencing and negotiation skills. </li><li> Good numerical and analytical skills. </li><li> Proven ability to organise and prioritise work, meet deadlines, work under pressure, and handle a number of tasks simultaneously and accurately. </li><li> Proactive approach to solving problems. </li><li> Able to work as an effective team member with minimum supervision. </li><li> Ability to multitask and anticipate assignments while maintaining meticulous attention to detail. </li><li> Demonstrates resilience in pressured and stressful situations. </li><li> Ability to deal with sensitive information, maintaining discretion and confidentiality. </li><li> Ability to create an environment of trust, fairness, and openness. </li><li> Team player with a passion for technology and the ability to lead and motivate users. </li><li> Able to work with a high degree of autonomy and flexibility. </li><li> Committed to continuing personal and professional development. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:<h4>Equal Opportunities Statement</h4>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.<h4>Apply</h4><h4>Internal Applications</h4>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.If you have any questions, or require further clarification, please speak to HR.<h4>External Applications</h4>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.<h4>Key dates</h4><h4>Applications Close:</h4>Monday, 10 November 2025<h4>Interview Date:</h4>Wednesday, 19 November 2025<a href="https://prteam.typeform.com/to/TKgQm06N" target="_blank">Apply now</a>





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21 IT Full time Jobs