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ICT Technician (Traineeship)
Please apply online by clicking the link below
Wirral Council is an inspiring place to build your career—where your work genuinely matters and where you’re supported to thrive. Our employees are empowered to “#BeTheDifference,” contributing to meaningful change and improving life for residents across a borough known as one of the happiest places to live in the UK. With its stunning coastline, strong sense of community, and ambitious plans, Wirral offers an exceptional environment for both personal and professional growth. By joining us, you’ll become part of a forward‑thinking, values‑driven organisation that truly invests in its people—helping you develop your skills, pursue new opportunities, and make a real impact.
ICT Technician (Traineeship – starting salary at 80% of Band G, with progression through the grade as qualifications and competency milestones are achieved)
Are you passionate about technology and looking to build a career in IT? We have an exciting opportunity for an ICT Technician Trainee to join our Digital, Data and Technology team and gain hands-on experience while working towards a recognised ICT qualification. In this role, you'll support the delivery of ICT services across the organisation, helping to maintain systems, support users, and contribute to projects that make a real difference to council services.
About the Role:
As a trainee, you'll receive structured development, mentoring and practical experience across a range of ICT disciplines including hardware, software, cloud technologies, networking and customer support. As your skills, experience and qualifications develop, you'll progress through the salary scale towards the full Band G rate and a qualified ICT Technician.
About the Candidate:
We're looking for someone with a genuine enthusiasm for technology and a desire to learn. You may be a school or college leaver, career changer, or someone looking to take the first step into an IT career. You'll be proactive, customer-focused and able to communicate effectively with a wide range of people.
You'll have:
- A minimum of 5 GCSEs (or equivalent) at Grade 4/C or above, including English and Maths.
- An interest in IT, digital services, cloud technologies or networking.
- Good problem-solving skills and attention to detail.
- Strong communication and customer service skills.
- The ability to manage your workload, follow processes and work effectively as part of a team.
- A commitment to completing a recognised ICT qualification as part of the traineeship programme.
No previous IT employment experience is required. We welcome applications from candidates who can demonstrate an interest in technology through education, work experience, personal projects, volunteering or hobbies.
Join us and develop the skills, qualifications and experience needed for a successful career in ICT while making a positive impact on services across the borough.
For more information regarding the role, please contact: karenbrisk@wirral.gov.uk
We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process.
This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.
If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on info@involvenorthwest.org.uk or contact 0151 644 4500 or 0151 652 4349.
If you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@wirral.gov.uk
Working at Wirral
You’ll also want to know what it’s like to work here so, as a start:
Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.
We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing and investing in our people.
We have a range of staff benefits including staff discounts, enrolment into the local government pension scheme (an excellent defined benefit scheme), immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.
We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.
Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.
We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact recruitment@wirral.gov.uk
Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.
It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.
Applications will be accepted until midnight on the closing date.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.
Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.
All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.
The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.
Salary range
- £25,649 - £35,412 per year