37 IT Jobs in West Midlands (CC)

Salary: Up to £76,298.19: (£61,337.60 basic salary per annum with yearly increments based on performance, plus £4,613.61 London Allowance if applicable, plus a non-contractual/non pensionable Skills for the Information Age supplement of up to £10,346.98 awarded either 0%.50% or 100% based on validation of self-assessment).

Contract Type: 22 Months Fixed Term Contract

Location: Can be based at any of our main hubs either London, Birmingham, Cardiff, Glasgow, Manchester or Leeds

Type of Working Arrangement: Blended approach of home and office-working is available

Hours: 37 hours per week

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

The Opportunity:

The Technology Department is recruiting for a Digital Workplace Architect to design and deliver intelligent, automated, and user-centric digital workplace solutions that enhance productivity, collaboration, and operational effectiveness across the force. You’ll drive the architectural design of workplace services - leveraging AI, automation, and modern digital platforms - to make our tools smarter, faster, and easier to use. From streamlining workflows to embedding intelligent assistants, your work will directly support frontline policing and public safety.

What you'll be doing:

• Lead the design, governance, and evolution of digital workplace and business solutions.
• Translate business requirements into scalable, secure, and user-centred solution architectures.
• Drive the adoption of Microsoft technologies, AI, agentic AI, automation, and cloud services to improve business outcomes.
• Provide architectural leadership throughout the delivery lifecycle, supporting implementation teams and ensuring successful outcomes.
• Collaborate with business stakeholders, technical teams, and suppliers to align solutions with strategic objectives.
• Evaluate emerging technologies and recommend innovations that enhance user experience and operational efficiency.
• Ensure solutions comply with security, accessibility, governance, and regulatory requirements.
• Champion best practice architecture principles, standards, and design patterns.
• Simplify complex technical challenges into clear, practical solutions for stakeholders.

What you'll bring to the team:

• Proven experience as a Solution Architect delivering enterprise-scale technology solutions.
• Strong expertise in solution architecture, systems integration, and cloud-based technologies.
• TOGAF certification or equivalent architecture framework experience.
• Expert knowledge of Microsoft 365, Azure, Power Platform, and related Microsoft technologies.
• Experience designing and implementing AI, agentic AI, AI Agent, automation, RPA, and intelligent workflow solutions, using technologies such as Microsoft Copilot, Copilot Studio, Power Platform, Azure AI, and Robotic Process Automation (RPA).
• Strong understanding of AI, agentic systems, security, identity, governance, and compliance principles.
• Experience working across business and technical teams to shape and deliver complex solutions.
• Ability to balance strategic thinking with hands-on technical involvement.
• Excellent stakeholder management, communication, and influencing skills.
• Strong analytical and problem-solving skills with the ability to simplify complexity.
• A user-focused approach with a passion for delivering intuitive and effective digital experiences.

What we offer:

• 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
• Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
• Bespoke benefits platform and Blue Light Card access.
• Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
• Interest-free annual rail season ticket loan after 6 months. (Remove if FTC)
• Access to the Transport Benevolent Fund for health, welfare, and financial support.
• Development opportunities, including fully funded apprenticeships.
• Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.

Additional Information:

Further information about this vacancy can be found in the attached job description.

Vetting: Successful applicants will be required to pass Management Vetting and Security Clearance (5 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document.

Medical: We’ll ask for relevant health and medical history details to support employee wellbeing.

References: We'll ask for references to cover the past 5 years.

Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role. AI can be a useful tool to spark ideas or help you organise your thoughts, but when it comes to your application, we want to hear from you, not an algorithm. What truly stands out to us are genuine stories, personal insights and the experiences that have shaped who you are. Authenticity matters - it helps us understand your motivations, your strengths and how you’ll contribute to our team. So, use AI if it helps you get started, but let your own voice lead the way.

Completed applications must be submitted by 11.59pm, 5th August 2026.

Inclusion & Diversity:

We are committed to building a workforce where everyone feels they belong.

We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve.

We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. We actively work to challenge discrimination, remove barriers and ensure equity throughout our recruitment and employment practices.

If you need any reasonable adjustments during the recruitment or selection process, please let us know - we are happy to support you. Your talent, your potential, and your unique perspective matter here.

For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity Disability Confident Scheme

Join Us:
Ready to take the next step in your career? At BTP, you’ll have the opportunity to grow, make a real impact, and be part of something extraordinary.

Find out why BTP could be the perfect fit for you - About Us - British Transport Police

Curious about what life at BTP is really like? Hear directly from our people and discover what makes working here so rewarding. Explore real stories on our blog: Our Stories - British Transport Police

For further information, please contact our Resourcing Team -RecruitmentTeam@btp.police.uk.