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Job Title: Assistant HR Officer Starting Salary: £26,835 opportunity to progress to £30,060 pa per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage Contract Type: Permanent Directorate: Resources<h4>About the team</h4>This is an exciting opportunity to join the Transactions Management Team. as an Assistant HR Officer supporting the delivery of a consistent, high-quality payroll and contract production service to Schools, Academies, Council departments and traded companies.This role forms part of an experienced, dedicated team, who work in a fast-paced environment.<h4>About the role</h4>A key part of this role is to process payroll changes in the SAP system including new starters and contractual changes to terms and conditions. You will also be responsible for the production of contracts of employment and contract variation letters.Covering both Schools and Non Schools, you will have an allocation of work and be responsible for ensuring deadlines are met. You will ensure all system changes are accurate by carrying out a validation exercise.The successful candidate will also be involved in the monthly net pay checking before the final payroll signoff.<h4>About you</h4>Essential:<ul><li>Excellent written and verbal communication skills</li><li>Experience in working with Microsoft applications.</li><li>Excellent organisation skills and attention to detail.</li><li>Ability to prioritise workloads to meet deadlines.</li></ul>Desirable:<ul><li>Knowledge of local government terms and conditions</li><li>Experience of SAP system would be an advantage.</li></ul>This is a fantastic opportunity for someone to enhance their existing HR and Admin skills in a Local Government environment with a diverse range of terms and conditions. This is the perfect role for an organised, pro-active individual, with strong admin skills looking to work in a fast paced, deadline driven environment.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:Diane.Singleton@hertfordshire.gov.uk" target="_blank">Diane.Singleton@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date:23rd June 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Assistant HR Officer

Job Title: Customer Coordinator Starting Salary: £26,835 progressing to £30,060 per annum – pay award pending Hours: 37 hours per week Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>We have a great opportunity for Customer Coordinators to join our Connected Lives Gateway Service for both Older People and Adults with Disabilities. This service aims to prevent, reduce and delay need by ensuring people access a wide range of information/advice, intervention, and support at the right time and in the most uncomplicated way possible.The Gateway Connections team is a hybrid office/home working telephone and virtual contact team all about working preventatively with adults who need information, advice, and support to stay independent in their own homes for longer. The multi-disciplinary team works with Social Workers and Occupational Therapists and other professionals to achieve the best outcomes for people of Hertfordshire.Applying HCC’s Connected Lives assessment framework, Gateway Connections work with citizens focusing on what the person wants to achieve – their outcomes. We explore personal strengths, their family and friends’ support networks, and using expert knowledge we connect people with things that will help individuals and families to get on with their lives, achieving prevention, reducing or delaying the need for statutory provision of care services.We work collaboratively with our operational links in the Voluntary, Community, Faith and Social Enterprise preventative strategy, Herts Help, and social prescribing. Relationships will also be developed with Hertfordshire Partnership NHS Foundation Trust (HPFT) Single Point of Access, the Frailty single point of contact, &amp; Health partners.<h4>About the role</h4>You will promote and support a strength-based approach to all interventions to maximise independence, health, and well-being by offering opportunities to prevent, delay or reduce the need for Adult Social Care. This will require you to apply your creativity working with residents to ensure their safety and continued independence. Your knowledge of local services to support people to access appropriate community resources is also crucial as will working alongside our visiting CCOs, Social Workers and Occupational therapists.You will work successfully with partners and many other agencies for the benefit of citizens.We have excellent training opportunities to support your continuing professional development, and a comprehensive benefits package offered through Herts Rewards.We are a flexible team that promotes HCCs Ways of Working protocols.<h4>About you</h4>Essential<ul><li>Previous experience in a Social Care setting</li><li>Ability to work autonomously as well as part of a team</li><li>Previous experience communicating with vulnerable adults</li><li>Previous experience in customer services involving vulnerable adults</li><li>Empathic and patient when dealing with vulnerable adults</li></ul>Desirable:<ul><li>Knowledge of Social Care legislation such as Care Act 2014 and Mental Capacity Act 2005</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC7 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:hayley.clancy@hertfordshire.gov.uk" target="_blank">hayley.clancy@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Customer Coordinator

Job Title: Equipment and Installation Technician Starting Salary: £24,404 progressing to £25,584 per annum – pay award pending Hours: 37 hours per week Location: Welwyn Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Hertfordshire Equipment Service (HES) provides health and social care equipment to disabled and vulnerable service users and patients across Hertfordshire. From bath boards to hospital beds and grab rails to gantry hoists, the equipment HES provides enables Hertfordshire residents to remain living independently in their own homes or supports them and their carers by providing equipment which enables them to be discharged from hospital.<h4>About the role</h4>Our service is growing and very much in demand, and we are looking for a technician to join our busy team, delivering and installing items of equipment within client’s homes. We’re looking for people who can work flexibly and as part of a team here at Hertfordshire Equipment Service which intern supports NHS and social care colleagues in working across seven days. Must be able to drive a 3.5T vehicle and used to heavy or cumbersome equipment to deliver and fit.The working pattern will be&nbsp;Tuesday to Saturday - 8am to 4pm or 9am to 5pm shifts on a rota, ad-hoc overtime is also available during the week<h4>About you</h4>Essential:<ul><li>Full Driving Licence with either D1, C1, C or BE category</li><li>Demonstratable practical abilities</li><li>Empathy to provide high levels of customer service</li></ul>Desirable:<ul><li>Experience of installing specialist equipment desirable</li><li>Customer Service</li><li>Face to Face client interaction</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS5 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact <a href="mailto:lorraine.davis1@hertfordshire.gov.uk" target="_blank">lorraine.davis1@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: This is an ongoing advert and applications will be reviewed as and when received and interviews arrangedBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Equipment and Installation Technician

Job Title: Qualified Childrens Consultant Social Worker Starting Salary: £46,731per annum + £6,924 market enhanced payment, progressing to £51,802 per annum + £6,768 market enhanced payment PLUS £1k one off welcome payment* Hours: 37 Location: Base locations in Stevenage and Apsley. Whilst you will have a base, each team has a geographic area they cover which will require regular access to a vehicle in order to travel to meetings. Contract Type: Permanent / Secondment/FTC - 1 year Directorate: Childrens ServicesAll roles are full time and permanent unless otherwise stated below under 'about the role'<h4>About the service</h4>At Hertfordshire County Council, we believe that the children and young people in our care deserve the best. And that means ensuring the social workers who work alongside them are trained, supported, and highly motivated.As an innovative authority, we are committed to developing motivational social work practice and you will be trained to work in this way. You will be working at the forefront of best practice to deliver first class support to vulnerable children and families which will expose you to managing complex and diverse caseloads.By changing our approach to families, they are changing their approach to us and we are managing to keep far more children at home safely with their families. With dedicated Diversity &amp; Inclusion strategy and focus groups, we promote diversity and inclusion across the delivery of services and within our workforce.We will offer a stimulating working environment, regular supervision meetings and training opportunities to help you to reach your full potential with the assistance and guidance of our specialist L&amp;D teams. The pandemic has brought about changes in the way we work and having learnt from this and from feedback from our staff and communities, we are embedding important principles around ‘Our Way Forward’. The overarching vision for Children’s Services is that we work in a ‘flexible and balanced’ way with a focus on ‘continuous improvement’; this is underpinned by a ‘mix and blend’ approach by adopting hybrid ways of working, balancing the need for collaborative workspaces with the right technology for staff to work from home and touchdown areas where this is right for you and for our families.<h4>About the role</h4>Each Team is made up of; a Team Manager, Consultant Social Worker(s), Senior Practitioners, Social Workers, Children's Practitioners and Family Practitioners. This role will include holding a small caseload of complex work and supports development into a management role in the future. This will include conducting supervision meetings and supporting other members of the team and providing management cover in the Team Manager’s absence.<h4>About you</h4>We are pleased to offer sponsorship of eligible roles that met the UKV&amp;I requirements for candidates who currently reside in the UK at the time of application.It is essential that all Consultant Social workers who apply have the following:<ul><li>Qualified and Social Work England Registered</li><li>Experience of staff supervision and management</li><li>Comprehensive knowledge of the challenges associate with working with Children and their Families</li><li>Strong written and verbal communication skills</li><li>Knowledge of legislation, guidance, policy, and procedures</li><li>Proficient in the use of Microsoft IT package</li><li>Full UK Driving Licence</li><li>Regular Access to a vehicle</li></ul>Please note there may be additional specific criteria depending on the team.This job role is within the Health and Social Care, level 12 job profile. Please locate this via:Job profiles - Health and social careTo read more about&nbsp;our service and opportunities available visit our&nbsp;Childrens Social Work pageRecruitment timeline: we are checking applications regularly and will arrange ad hoc interviews - please check your emails for updates.Benefits of working for us &nbsp;Additional Benefits for Social Work roles include:<ul><li>Monthly Market Enhanced Payment</li><li>One off £1k Welcome Payment* (terms &amp; conditions apply)</li><li>Lease Car Scheme</li><li>Up to £6 relocation expenses</li><li>Hybrid working model</li><li>5 Days additional annual leave entitlement</li><li>SWE Registration Fee paid</li></ul><h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Sponsorship We are pleased to offer sponsorship of eligible roles that met the UKV&amp;I requirements for candidates who currently reside in the UK at the time of application.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Consultant Social Workers (Children's)

Job Title: SEND EHC Coordinator Starting Salary: £33,366 pa with the opportunity to progress to £36,124 per annumHours: 37 per week Contract: PermanentThings are changing in SEND for Hertfordshire County Council. We are making SEND everyone's business.Do you want to make a positive impact and be part of that change? We’re continuing to invest in our statutory SEND workforce.<h4>About the teams</h4>EHC coordinators are aligned to one of several functional teams and we have opportunities for you to specialise in:<ul><li>Early Years SEND (based in Stevenage): responsible for children aged 0-5 (up to and including reception year) with an EHCP</li><li>Services for Young People (based in Stevenage): responsible for young people age 16 and over with an EHCP: who attend a college (or other further education settings), who are completing an apprenticeship, are in training or a supported internship or who are not in education, employment or training. Also support care leavers age 18 and over with an EHCP</li><li>Interim Provision (based in Apsley): children and young people educated outside of school with an EHCP – including EHE, EOTAS and alternative provision</li><li>Virtual Schools (based in Stevenage): champions the education of Hertfordshire’s Children Looked After, Previously Looked After, and those in Kinship Care— supporting over 1,000 pupils across 600+ settings, and funding interventions to close attainment gaps and raise aspiration</li></ul>You can select your team preference on the application form.<h4>About the role</h4>The Education Health &amp; Care Coordinator (EHC Coordinator) role is highly process-driven. The role involves managing and processing EHC plans within a complex legal framework to tight timescales. It involves implementing legal requirements as part of a meticulous review of documents, then creating, reviewing and amending plans. Whilst the role does involve communication and ongoing dialogue with practitioners, parents and carers, this is primarily related to statutory processes. The role involves virtually no direct interaction with children or young people.Being an EHC Coordinator, you’ll be delivering casework that coordinates professionals across education, health and care as well as the family, to deliver EHC assessments, plans and reviews to time and high quality, with a focus on improving outcomes for children and young people.​ This includes:<ul><li>Developing the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.​</li><li>Taking responsibility for the preparation of information for parents, children, young people and schools, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools. ​</li><li>Managing and processing statutory casework within legal and internal timelines ​</li><li>Working collaboratively with professionals across education, health and care services​</li><li>Ensuring effective case management, integrated working practice and successful outcomes for children.​</li><li>Participating in resource decisions, taking the lead where appropriate, for example decision making processes relating to whether or not assessment or plans are written, or whether specialist provision is agreed, ensuring that resource decisions are in line with local authority policies, procedures and eligibility criteria. This could include chairing or attending panel meetings.​</li><li>Participating, as required, in a range of meetings with other professionals and​parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate.​​</li><li>Contributing to the development of policy, procedures and provision for children with SEN children’s needs, which includes maintaining an up-to-date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.​​</li><li>Inputting and maintaining accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.</li></ul><h4>About you</h4>Essential:<ul><li>Extensive knowledge of the SEND Code of Practice and the Children and Families Act 2014</li><li>Extensive experience working with children and young people with SEND, relevant to the team chosen</li><li>Educated to A level or equivalent.</li><li>Excellent communication skills</li><li>The ability to work to deadlines and under pressure</li><li>High level of literacy to support good case recording and quality EHC plans.</li><li>Hold a current driving licence and have access to a vehicle for work</li></ul>Desirable:<ul><li>Previous experience working in schools to deliver SEND provision or experience with other stakeholders including parents, education, care and health</li><li>Previous experience with casework management</li></ul>This job role is within the Health and Social Care Family, level HSC9 job profile. Please locate this via: Job profiles - Health and social careBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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SEND EHC Coordinator

Job Title: Support Assistant Starting Salary: £24,404 progressing to £24,790 Hours: 37 hours per week Location: Welwyn Garden City Contract Type: Permanent Directorate: Adult Care ServicesThis post is only available to Female applicants as permitted under the Equality Act 2010<h4>About the team</h4>People with disabilities in Hertfordshire need people like you!Do you want to support someone to live their best life and build a great career at the same time?Come and work for a trusted employer who will value you and support your development.St Michaels House is a short break service predominantly for adults with physical disabilities though adults with learning disabilities also attend. We support a variety of different people with different needs so every day is different.<h4>About the role</h4><ul><li>Helping the people we support meet their basic daily needs and achieve their goals</li><li>Supporting with personal hygiene, eating and drinking</li><li>Support with keeping the service clean and tidy.</li><li>Joining in with social and leisure activities at home and in their local community</li><li>Ensuring that the people we support and their families enjoy their time away from home and get a well earned break.</li><li>Support people with personal care, in some cases, this involves using moving and handling equipment</li></ul>Our roles also involve shift work on either day, including weekends and bank holidays. You may be asked to complete sleep ins as part of your role to support in evacuation purposes only.<h4>About you</h4>Essential:<ul><li>Passion for supporting people to live fulfilled lives</li><li>Good computer skills to be able to update support plans</li><li>Good level of written English to update notes.</li><li>Good communicator with listening skills.</li></ul>Desirable:<ul><li>Have completed the Care Certificate, hold or working towards Level 2 HSC award (NVQ/RQF/apprenticeship).</li><li>Organisational skills.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC4 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:jade.richmond@hertfordshire.gov.uk" target="_blank">jade.richmond@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 10 July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Support Assistant

Job Title: Head of Safeguarding (Children &amp; Families) Starting Salary: £81,803per annum per annum – pay award pending Hours: 37 hours per week Base Location: Farnham House, Stevenage with regular presence aswell as travelling across the county. Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4><h4>Inspire Change. Lead with Purpose. Transform Lives.</h4>At Hertfordshire County Council, we don’t just deliver services - we lead innovation and work together as one HCC to make a difference to the lives of our residents. As the birthplace of the nationally recognised Family Safeguarding Model and alongside our strong Families First early help offer, we are proud to be at the forefront of the national children’s social care reforms. Our commitment to children and families and excellent social work practice is unwavering, and we are now seeking a visionary and compassionate leader to join us as Head of Service for our future Family Safeguarding and Family Help services.<h4>About the role</h4>This is a pivotal leadership role with a clear mission: to support, develop and drive forward our Family Safeguarding and Family Help practice in the county, working in close collaboration with your Head of Service colleagues in the Children &amp; Families leadership team, our amazing workforce, senior leaders across the Council, and our valued partners across Hertfordshire.You will lead with heart and purpose, ensuring that our future multi-disciplinary teams continue to deliver high-quality, relationship-based Family Safeguarding practice that empowers families and protects children. As part of the national safeguarding reforms, we are currently developing proposals with our workforce and partners to expand our Family Safeguarding practice into the new Multi-Agency Child Protection and Family Help teams. Your operational knowledge and experience will be vital in supporting the workforce and maintaining excellent outcomes for children and their families through this transformation.You will also provide senior leadership in shaping and delivering our social care workforce strategy—championing the development of new social works and retention of experienced and global majority social workers, fostering a culture of inclusion, growth, and professional excellence.What you’ll bring;<ul><li>A deep understanding of the Family Safeguarding model and practice and its impact on improving outcomes for children and families.</li><li>Proven ability to lead and drive effective social work interventions that manage risk, achieve sustained change and enable more children to remain safely within their families.</li><li>A collaborative, solution-focussed and forward-thinking approach to teamwork, multi-agency working and co-production.</li><li>A passion for nurturing our dedicated and skilled workforce, developing talent and leading with empathy, clarity, and ambition.</li><li>A commitment to promoting and developing inclusive practices that recognise diversity, tackle discrimination and address disadvantage for our residents and our staff.</li></ul><h4>About you</h4>Essential:<ul><li>Qualified Social Worker registered with Social Work England.</li><li>Full UK Driving Licence and regular access to a vehicle.</li><li>Substantial experience of leading statutory Children’s Social Care Services.</li><li>Understanding of the Family Safeguarding Model and practice and the national social care reform requirements.</li><li>Experience of multi-agency and partnership working.</li><li>Proven ability to lead, motivate and develop the workforce.</li><li>Proven ability to drive safe and effective social work interventions for children and families that lead to sustained change and positive outcomes.</li><li>Proven experience of strengthening inclusive practice and tackling discrimination and the impact of this.</li></ul>Desirable:<ul><li>Experience and skills as a Head of Service in statutory Children’s Social Care Services.</li><li>Experience and knowledge of working in a large, complex and political organisation.</li><li>Experience and skills in leading workforce strategy and achieving a stable and skilled workforce.</li><li>Experience and skills in leading and supporting implementation of service-wide change.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Organisational Leadership, level LDR16 job profile. Please locate this via: Organisational LeadershipYou’ll be part of a service that is nationally recognised, values-driven, and committed to continuous improvement. You’ll work alongside passionate leaders, peers and professionals who believe in the value of social work, power of family, the strength of community, diversity, inclusion and the importance of every child’s voice.Children’s Services strategic leaders are passionate about supporting and developing you - you’ll have regular opportunities to access professional development, shape service and practice changes and lead initiatives across Children’s Services, the wider Council and the Eastern Region.We want our leaders to reflect the communities we serve and our frontline workforce and welcome interest from applicants of all backgrounds including those from global majority backgrounds.To hear more about this opportunity please contact El Mayhew (<a href="mailto:el.mayhew@hertfordshire.gov.uk" target="_blank">el.mayhew@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 7th July - Face to Face at Farnham House, Stevenage.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Head of Safeguarding (Children & Families)

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Housing Options Team Leader1 x permanent role (P01769)1 x 12 months fixed term (P01615)37 hours per week (hybrid working)Starting salary £40,689 pa with potential progression to £43,690pa on achieving designated skills and experienceAre you passionate about helping people?Are you able to lead a team, helping them to achieve success in the field of Homelessness Prevention?Welwyn Hatfield Borough Council is investing in Homelessness Services and is looking for someone to lead the expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team, a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out of hours homelessness service.You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness, whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible.You will have line management responsibilities for up to 8 officers, to ensure consistency of decision making, whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills.You will be responsible for maintaining and updating the key homeless prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful sustainable outcomes.You will be the primary point of contact for colleagues and partners in the day-to-day operation of the service, enabling the swift resolution of cases that require a quick response and helping colleagues without specialist knowledge.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, dealing with cases that require escalation from members of the housing options team and identifying outcomes in complex cases.We are looking for someone with:<ul>
<li>An interest in providing high quality public services to the local community</li>
<li>Experience of working in Housing Options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li>
<li>The ability to negotiate with others and find solutions to complicated situations</li>
<li>High levels of ability working with IT systems and confidence in using Microsoft software,</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li>
</ul>Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working – we want to hear from you.Closing date for applications is 11 May 2025.Assessments will be held on 21 May 2025.Interviews will be held on 28 May 2025.

Welwyn Hatfield Borough Council

Housing Options Team Leader (P01769)

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Financial Processes Officer (Payroll) (P01163)Starting salary £29,802pa with potential progression to £32,956pa on achieving designated skills and experience37 hours per week (hybrid working)Are you passionate about payroll and looking to make a difference in a diverse payroll environment?We are looking for a Financial Processes Officer with expertise in payroll administration to join our team. In this role, you’ll be an integral part of ensuring our payroll processes run smoothly and efficiently.In this pivotal role, you will handle payroll transactions with precision, ensuring the seamless collection and validation of data.Your expertise will help resolve a wide range of payroll-related issues for staff through various communication channels.You will process starters, leavers and other changes on the payroll system, undertake calculations, process payrolls and third party returns and payments. You will also be responsible for resolving queries from members of staff about payroll issues.In addition to providing payroll administration support, you will be working as part of the wider finance team to deliver a broad range of financial activities relating to accounts payable, accounts receivable, payroll and banking.We are looking for someone who has<ul>
<li>Previous experience of working in payroll</li>
<li>A good working knowledge of payroll procedures and systems</li>
<li>Excellent verbal and written communication skills, with the ability to handle face-to-face and telephone queries</li>
<li>The ability to prioritise tasks to meet competing deadlines and be able to work both independently and as part of a team</li>
<li>Excellent interpersonal skills and ability to maintain confidentiality</li>
<li>The ability to provide clear guidance on payroll matters</li>
</ul>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.Closing date for applications is 13 July 2025.Remote assessments will be held on 22 July 2025.Interviews will be held 29 July 2025.

Payroll Officer (P01163)

Job Title: Compliance Officer Starting Salary: £33,366 opportunity to progress to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage/Hybrid&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>The Facilities Management Team support a wide range of HCC services including Libraries, Fire Stations, Day Care Centres and Main Offices in ensuring they have safe and well-maintained buildings to work in and deliver services from.&nbsp; The Compliance Team play a key role to ensure this delivery is in line with the current safety legislation and regulation.The Compliance Team work closely with the FM Helpdesk, FM Officers, wider Property Department Staff, other Service Departments and external contractors to deliver this work.<h4>About the role</h4><ul><li>Auditing and uploading servicing documents to the Corporate Property Database (CPD) including cross referencing equipment serviced</li><li>Ordering future service visits</li><li>Tracking and monitoring remedial works linked to servicing</li><li>Raising queries with Contractors</li><li>Pulling together performance information, statistics, running reports from CPD</li><li>Writing and reviewing risk assessments and method statements</li><li>Carrying out safety audits / reviews of paperwork received e.g. Fire Risk Assessments, Permit to Works</li><li>Supporting the training needs of the FM team including delivering training on use of the CPD</li><li>Managing email inboxes / enquiries</li><li>Visit sites as necessary</li><li>Support further development of CPD</li></ul><h4>About you</h4>Essential:<ul><li>Ability to work under pressure to tight deadlines</li><li>Ability to multi task, prioritise workload</li><li>IOSH Managing Safely qualification</li><li>Good understanding of Health and Safety at Work legislation</li><li>Good understanding of Health and Safety legislation related to work equipment and machinery</li><li>IT skills – ability to use databases, Microsoft applications</li><li>Good communication skills, written and verbal and confidence to deal with enquiries, queries, questions</li><li>Ability to work well in a team and independently</li><li>Ability to drive and use of a vehicle</li></ul>Desirable:<ul><li>Experience of dealing with building / equipment maintenance type work</li><li>Understanding of Compliance in building management</li><li>Willing to work towards NEBOSH General Certificate</li></ul>A fulfilling and rewarding role that positively impacts HCC staff, multiple services and service usersExcellent role for career development into Health and Safety or Facilities Management rolesWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC9 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:Louise.Sanderson@hertfordshire.gov.uk" target="_blank">Louise.Sanderson@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: w/c 7th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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68 Jobs in Saffron Walden, UK