field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<ul></ul>





Team Managers - Children in Need x 2 (Job Ref: 3934) <ul> <li> 1x Permanent </li> <li> 1x Fixed Term Maternity Cover&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li> </ul> Salary: £55,581 - £63,438 Location: 5 Pancras Square, London N1C 4AG Hour per week: 36 hours Contract Type: 1x Permanent &amp; 1 x Fixed Term/Secondment for 12 months&nbsp; Closing Date: Thursday 1^st January 2026 at 23:59 Interviews: Tuesday 6^th and Wednesday 7^th January 2026&nbsp; About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; What You’ll Be Doing / How You’ll Be Involved This is an opportunity to be part of a thriving and dynamic service within the Children in Need Teams, working together across the integrated service including MASH (Multi Agency Safeguarding Hub). You will work with social networks, families, or communities, as well as individuals, and help to develop supportive relationships. You will take a strategic and operational lead and be required to work in collaboration with other social work teams within the service and with Partners such as Police, Health, and Education. You will undertake a broad range of work with children in need, children on a child protection plan, and their families and court work. You by will work with them to give additional support and ensure that your assessments, plans, and creative interventions are effective in promoting positive outcomes for Children in Need and Children on a Child Protection Plan. This is an exciting and career enhancing opportunity, where you will manage and co-ordinate the work of one of the Children in Need teams. You will also be making appropriate use of resources to ensure the provision of a high-quality service to children, young people and their families.&nbsp; This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. Please note Camden also offers the DBS update service. To view the Job Profile, please click HERE or copy and paste the below URL into your Microsoft Edge browser (please note the attached will not open in other browsers):&nbsp; <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11524363/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11524363/file/documen…</a> All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. To be considered for this exciting opportunity it is essential the successful candidate holds a recognised qualification in social work and are registered with Social Work England. &nbsp;You will be a versatile, agile, and experienced social work Practitioner with a Practice Education Qualification or Management Experience. You will have sound knowledge of The Children Act 1989 and other relevant legislation governing work with children and families. You will be able to lead, motivate staff and drive performance.&nbsp; The ideal candidate will have excellent knowledge of the legislative framework relating to children, particularly The Children Act 1989. You will be able to effectively use and translate statutory, community, voluntary and independent resources within the context of government legislation, Council and departmental policy in order to enhance best practice and contribute to better outcomes for children.&nbsp; You will have some supervisory experience and a demonstrable ability to motivate staff, to identify training needs and to ensure the service meet business demands. You must demonstrate analytical and budget competences as well as IT skills in recording and maintaining data and record information system.&nbsp; We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying. What We Offer At Camden, you’ll receive a host of benefits including: <ul> <li> Competitive Salary based on experience </li> <li> Reimbursement of the cost of Social Work England Fees for all qualified Social Work staff </li> <li> Payment of a travel allowance equivalent to the cost of a Zone 1 and 2 Travel card - currently £1,788 </li> <li> 27 days annual leave for new starters, rising to 31 days after 5 years </li> <li> Local Government Pension Scheme </li> <li> Flexible working opportunities </li> <li> Interest free loans </li> <li> Access to our incredible staff networks </li> <li> Career development and training </li> <li> Wellbeing support and activities </li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Belonging At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.&nbsp; Click&nbsp;here&nbsp;for more information on our commitment. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;<a href="https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp</a>; &lt;

Camden Council

Team Manager

<ul></ul>





Service Manager Children In Need (Job Ref: 3932) &nbsp; Salary: £61,672 Location: 5 Pancras Square, London N1C 4AG/Hybrid&nbsp; &nbsp; &nbsp; Hours per week: 36 Contract Type:&nbsp;Permanent/Full Time Closing Date: Thursday 1^st January 2026 at 23:59 Interviews: Tuesday 6^th and Wednesday 7^th January 2026 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; What You’ll Be Doing / How You’ll Be Involved We have an exciting opportunity for an insightful, creative and diligent Service Manager for Children in Need Social Care to lead our multi-agency team.&nbsp; The post holder will be taking an operational management responsibility for the Children in Need&nbsp;and Child protection ensuring delivery of high quality, inclusive services, responsive to the needs of service users and the wider community and that address the safeguarding needs of children and young people in Camden. Camden is on a dynamic and exciting journey to implement the National Reform agenda, with the development of locality based Family Help teams and formulating the Multi Agency Child Protection Team, your role will be key in managing the workforce through this period of change demonstrating skilled leadership to drive and deliver high quality relational based practice that ensures families have proportionate, compassionate skilled intervention from practitioners at all levels.&nbsp; Maintaining high service and professional standards; effective management of resources; delivery in line with Council, Directorate and Service strategies, plans and policies; and Compliance with relevant legislation, as well as good practice standards set down by the Council. You will participate as a member of the Children’s Safeguarding and Social Work Management Team and contribute to the service’s strategic planning and policy and practice development. Contribute to planning and policy and practice development for Children’s Safeguarding &amp; Social Work on behalf of the service, directorate and the division. Deputise for the Head of Service of Children In Need. Provide management cover for all other service managers and other management roles in the service as and when required. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. Please note Camden also offers the DBS update service. To view the Job Profile, please click HERE or copy and paste the below URL into your Microsoft Edge browser (please note the attached will not open in other browsers):&nbsp; <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11524372/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11524372/file/documen…</a> All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. To be considered for this fantastic opportunity it is essential the successful candidate is a fully qualified, accredited social work professional (CQSW, Dip SW, BSc/MSc BA/MA) who holds current SWE registration. Additionally, you’ll also need a Leadership/Management Qualification (e.g. ILM Level 4 or 5.)&nbsp;You’ll have experience managing teams or services, leading change and building strong partnerships. The ideal candidate will possess an in-depth knowledge of policies, statutory regulations and guidance relating to children’s safeguarding and child protection. You’ll have significant experience of managing a team or service and ability to take lead responsibility for specific service developments; manage change and develop new services, where necessary, with partner agencies, including developing and maintaining effective partnership arrangements both internal and external to the service. We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying. What We Offer At Camden, you’ll receive a host of benefits including: <ul> <li> Reimbursement of SWE fees </li> <li> Zone 1–2 travel card allowance </li> <li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> <li> Central London location with excellent transport links </li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Belonging At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.&nbsp; Click&nbsp;here&nbsp;for more information on our commitment. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;<a href="https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp</a>;

CIN Service Manager

<ul></ul>





Job Title:&nbsp;Deputy Service Manager
Location:&nbsp;Bermondsey, near Surrey Quays station. This location has step free and lift access.&nbsp;
Salary:&nbsp;£33,200
Shift Pattern:&nbsp;37.5 hours per week Monday to Friday working between 08:00 - 16:00, 09:00 - 17:00 and 14:00 - 22:00. You may be required to work flexibly around these hours due to service and resident requirements, including evening work and taking part in the out of hours on call rota for managers.&nbsp;
<h4>About the Role</h4>
We're seeking a Deputy Service Manager to join our new service which is opening based in Bermondsey, an Independent Approved Premises (IAP) commissioned by Criminal Justice Services (CJS). The service works with residents who have recently been released from prison and helps them to reintegrate into the community, and restart their journey to independence. The team will identify resident needs alongside any licensing restrictions, and will create tailored, person centred support plans including housing support, activities, and personal journey outcomes to help them to reintegrate. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners, with a focus on risk management and public protection.&nbsp;
As a Deputy Service Manager, you will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will support the Service Manager in driving service outcomes in line with our contractual requirements, ensuring quality, consistency, within a trauma informed setting.&nbsp;
Key Responsibilities Include:
<ul>
<li>Line management and leadership, offering guidance and support throughout the employee lifecycle.</li>
<li>Support the Service Manager in leading the day to day operational delivery of the service.</li>
<li>Risk Management ownership, ensuring processes and policies are followed.</li>
<li>Property and housing management, ensuring accommodation standards, timely maintenance and reporting.</li>
<li>Striving to ensure excellence and quality in our service delivery.</li>
</ul>
<h4>About You</h4>
We're seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be a keen leader, with the ability to motivate and empower a team to drive excellence as individuals and as a team. You will be knowledgeable of the Criminal Justice System and able to provide advice and guidance to the team to deliver outcomes within a residential setting. We're looking for someone who can build rapport, trust, and a psychologically informed environment for residents, staff, and relevant stakeholders.
<ul>
<li>Ability to provide high quality support and line management to staff.</li>
<li>Ability to motivate and empower a team to achieve KPI's</li>
<li>Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.</li>
<li>Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries</li>
<li>Ability to promote the service externally to enhance reputation in the area and with partner organisations</li>
<li>Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency</li>
<li>IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. &nbsp;As a note, Interviews are scheduled for second week of January 2026.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Deputy Service Manager

At Peabody, we’re committed to supporting people to live well and independently. What you'll be doingAs a Team Manager, you’ll lead and manage a team of Housing Support Workers, ensuring the delivery of high-quality services to customers living in our supported housing properties. You’ll provide guidance, supervision, and development opportunities for your team while maintaining compliance with regulatory standards. This role is about empowering your team, driving performance, and making a meaningful impact on the lives of our customers from day one.What we're looking for: •Experience in housing and a strong understanding of statutory and community services.•A background in providing support to people with complex needs and trauma, ideally as a senior support worker or team manager.•Proven ability to motivate and manage a team, ensuring high standards of care and support.•Confidence in assessing and managing individual needs and risks.•A respectful communicator who upholds the dignity and diversity of every individual.•Strong networking skills and the ability to build professional relationships that benefit the people we support.•Excellent time management and the ability to meet deadlines and achieve goals.•Experience of multi-agency working and liaising with statutory organisations.Why join us?When you join Peabody, you’re joining a team guided by our values; Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.Additional Information:What You’ll Get:• 25 days’ annual leave.• Flexible benefits including healthcare, dental, and discounts.• 4x Life Assurance and up to 10% pension contribution.• Professional development, including funded apprenticeships.• Two paid volunteering days each year.• Family-friendly policies and a supportive team culture. Please read before applying:This is a full-time, onsite role.Interviews for this vacancy will take place between 5th January 2026 to 9th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help!If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





<ul></ul>

Peabody

<ul></ul>





Job Title:&nbsp;Support Mentor&nbsp;
Location:&nbsp;This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary:&nbsp;£27,000
Shift Pattern:&nbsp;37.5 hours per week Monday to Sunday on a rota which can range between 09:00 - 17:00 or 13:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.&nbsp;
<h4>About the Role</h4>
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
<ul>
<li>Supporting residents with daily tasks</li>
<li>Holding a caseload, conducting key work sessions which are personable to their needs</li>
<li>Carry out regular welfare checks, safeguarding checks, and general living checks</li>
<li>Encourage residents to take part in activities and events</li>
<li>Keep support plans up to date on a regular basis</li>
<li>Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary</li>
<li>Carry out general housing management support</li>
</ul>
<h4>About You</h4>
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.&nbsp;
<ul>
<li>Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs</li>
<li>Ability to show empathy and compassion to our residents, and different challenges they face</li>
<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders</li>
<li>Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Support Mentor

<ul></ul>

Apply URL: <a href="https://candidate.socialinterestgroupcareers.org.uk/296504JGP" target="_blank">https://candidate.socialinterestgroupcareers.org.uk/296504JGP</a>



Job Title:&nbsp;Resettlement Coordinator&nbsp;
Location:&nbsp;This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary:&nbsp;£30,000&nbsp;
Shift Pattern:&nbsp;37.5 hours per week, Monday to Friday, 09:00 - 17:00. Flexibility may be required around these hours as per service and resident requirements, as well as activities which may fall outside these hours.
<h4>About the Role</h4>
We are hiring a Resettlement Coordinator to support residents who have complex needs and are ready to live independently out of residential support. You will provide practical support to residents who require help with finding and sustaining suitable accommodation and engaging with community based services such as councils, training providers, and local authorities. &nbsp;Our residents face challenges such as with their mental health, substance use, and homelessness. In this role, you will support them in overcoming their personal barriers to they can move forward in achieving their goals. Our aim is to reduce inequalities and improve access to health, employment, training, and social care.
Some key responsibilities include:&nbsp;
<ul>
<li>Supporting residents to reach their goals, including to find suitable accommodation, through plans, assessments, reviews, and meetings.</li>
<li>Developing and monitoring move on plans, liaising with partners to provide housing and resettlement support to residents.</li>
<li>Developing and running clinics for residents to support with their move on journey through projects, individual sessions, group activities, and events.</li>
<li>Providing advice, information, guidance, and life skills training to residents as required.</li>
<li>Creating strengths based assessments and deliver holistic support and risk plans to help residents/participants achieve goals and stay safe</li>
</ul>
<h4>About You</h4>
We are looking for someone who is driven to provide high quality, effective, and person centred support to others. You will have a passion to help those who have experienced or face homelessness, wanting to make a difference to lives, and support those with multiple and complex needs. Our residents and participants come from all walks of life and previous experience and we put them at the forefront of our services. You will thrive in this environment and have a real desire to provide personalised support to others.&nbsp;
<ul>
<li>Confident leadership skills able to inspire and motivate staff and participants, ensuring effective delivery of move on plans.</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders</li>
<li>Understanding of the housing and social needs of people with multiple and complex needs</li>
<li>Experience liaising with internal teams and external partners to progress housing outcomes and support resettlement plans.</li>
<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>
<li>Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs</li>
<li>Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Resettlement Coordinator

Waking Nights Specialist Support Worker Hours: Waking nights – up to 4 shifts per fortnight Are you ready to make a difference in the quiet hours of the night? We’re looking for a Waking Nights Specialist Support Worker to join our OFSTED regulated Service, supporting young homeless people aged 16-18 who have high support needs. In this role, you’ll be safeguarding wellbeing, encouraging positive relationships, and supporting each resident’s journey towards independence, all while ensuring the safety, calm, and security of our service overnight. A Typical Night in the Role Your shift will start with a handover from the day team before you prepare for the night ahead. You’ll carry out building checks to make sure the environment is safe, address tenancy issues like smoking or noise, and be available to respond to any emergencies. You may host activities like a film night to build community spirit, but you’ll also be prepared to de-escalate challenging situations, offer emotional support, and ensure all residents feel safe. What We’re Looking For We want to hear from candidates who can demonstrate, through their application, how they meet the following criteria: Background: Experience working with vulnerable young people (16-18 years) in social housing, education, or the charity sector, with a focus on development and personal growth. Complex Needs: Professional experience of supporting people with complex needs, including homelessness, mental health, high-risk or high-harm behaviours, or high vulnerability. Managing Challenging Behaviour &amp; Maintaining Professional Boundaries: Experience of working with young people who display challenging behaviour or conflict, while remaining approachable, engaging effectively, providing constructive support, and maintaining appropriate professional boundaries. Safeguarding and Trauma-Informed Principles: Thorough and up-to-date knowledge of safeguarding and trauma-informed care. IT Skills, Complex Casework &amp; Time Management: Good IT skills, demonstrable experience of managing a complex caseload, strong report writing skills, and effective time management. Must hold GCSE Maths and English at grade C/4 or above (or equivalent). Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer • 25 days’ annual leave • Two paid volunteering days each year • Flexible benefits scheme, including family-friendly options and discounts • 4x salary life assurance • Up to 10% pension contribution • Comprehensive training and development Important Information This role requires an enhanced DBS check. Your eligibility - you must be eligible to work in the UK and able to work the full contracted hours of 37.5 hours per week. Unfortunately, we are unable to offer visa sponsorship, so we can only consider applications from candidates who meet both requirements. If this sounds like the kind of meaningful work, you’d love to be part of, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role If you need to ask us anything else at all, feel free to drop an email to Talent Specialist <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>. Interviews will be In-Person between the 15th -19th December 2025 or 5th-9th January 2026. Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants. Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms &amp; Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms &amp; Conditions. Additionally, if you move to a Peabody role on a secondment basis, your Terms &amp; Conditions will not change..





<ul></ul>

Night Support Worker  

<h4>The Role</h4>Do you see yourself making a real difference to the lives of people experiencing mental health crises?Can you use your experience and professional judgement to ensure people receive the right care, at the right time, in the right setting?If yes, we have the perfect role for you!Our Adult Social Care Mental Health, AMHP Service is looking for passionate and dedicated Approved Mental Health Professional (AMHP) to join our team and help make a lasting difference today.About the Role:As an AMHP, you will play a vital role in delivering high-quality, person-centred social work to adults with mental health needs. You will:<ul><li>Undertake statutory roles and duties as an AMHP under the Mental Health Act 1983 (as amended).</li><li>Coordinate and lead Mental Health Act assessments across a range of settings, including the community, hospitals, police stations, and Places of Safety.</li><li>Use a strengths-based approach to complete assessments and develop outcome-focused support plans that maximise choice, independence, and wellbeing.</li><li>Work collaboratively with individuals, families, carers, and professionals across agencies to provide a whole-systems approach to care.</li><li>Contribute to safeguarding vulnerable adults, ensuring that practice reflects Southwark’s commitment to protection and empowerment.</li><li>Maintain accurate and timely case records and reports in line with departmental policy.</li><li>Keep up to date with legislation and professional best practice, including the Care Act 2014, Mental Capacity Act 2005, and associated codes of practice.</li></ul>About You:You will be a qualified and registered Social Worker with current AMHP status (or actively working towards it). You’ll bring:<ul><li>Sound knowledge of the Mental Health Act 1983, Care Act 2014, and Mental Capacity Act 2005.</li><li>Experience of working with adults with complex mental health needs.</li><li>The ability to make informed, evidence-based decisions under pressure.</li><li>A commitment to safeguarding, human rights, and anti-discriminatory practice.</li><li>Strong communication, problem-solving, and partnership-working skills.</li><li>A reflective approach to practice and a passion for promoting social justice.</li></ul>About the Team:The AMHP Team sits within Southwark’s Adult Social Care MentalHealth Service, providing statutory assessments and support to adults and children under the Mental Health Act.We are a dedicated, multidisciplinary team made up of experienced AMHPs and social workers who work closely with partners in Health, the Police, Housing, and voluntary agencies to deliver safe and effective interventions.As a valued member of the team, you’ll benefit from:<ul><li>Specialist training and development opportunities to maintain and enhance your AMHP practice.</li><li>Reflective supervision and peer support from experienced colleagues.</li><li>A collaborative, learning-focused culture that values innovation and professional growth.</li><li>The opportunity to work in a fast-paced, varied environment where no two days are the same.</li></ul>For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Jessica Rosen at <a href="mailto:jessica.rosen1@southwark.recruitmail.com" target="_blank">jessica.rosen1@southwark.recruitmail.com</a>Additional Information:This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a><h4>Recruitment timetable</h4>Advert close date: 11:59pm on 22nd December 2025Interview date/s: w/c 5th January 2026The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2636967&amp;ptId=109999" target="_blank">AMHP JD job description (003) final.docx</a></li></ul>





<ul></ul>

Southwark Council

Approved Mental Health Professional (AMHP)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3055/OT_Team_Manager_JD_2022__1___1___1_.docx.pdf" target="_blank">OT_Team_Manager_JD_2022__1___1___1_.docx</a></li></ul>Please apply online via the link provided.Job Title: Occupational Therapist Team ManagerLanguage: UKCompany:Job Location:Location:Region:Country:Organisation: Hackney Council Anonymous Apps &gt; Adults, Health &amp; IntegrationJob Number: HCAA02718Service: Adult Social CareDBS Required: YesOrganisation Logo: Hackney CouncilAgreement Type: PermanentWork Pattern: Full TimeContracted Hours: 36Grade: PO7 - PO8SCP Range: £60,633 - £64,938About the Community Occupational Therapy and Sensory ServiceThe team co-ordinates the provision of occupational therapy and sensory services, advising on equipment and adaptations for the short term as well as complex specialist long term support in the community.The service ensures the delivery of high quality, person centred, strengths based practice that champions the independence and wellbeing of Hackney's residents.We focus on the assessment of individuals within a home environment and managing complex casework related to physical disabilities and the provision of specialist equipment and adaptations.This service boasts an integrated adaptation and home improvement service which work in partnership and alongside the occupational therapy and sensory service.Care Act Assessments are completed collaboratively with the resident, family members, carers, and other involved professionals, to ensure that the service users long-term care and support needs are assessed and that any newly arising concerns or needs are addressed.Candidates will need to:<ul><li>Promote inclusive, practice across your team and champion the occupational therapy profession within and beyond the organisation</li><li>Use critical reflection to enhance your own and others’ practice, recognise knowledge gaps and foster a culture of learning</li><li>Apply ethical, legal, and human rights frameworks to complex decision-making</li><li>Experience and enthusiasm in policy development and to lead the team through transformational improvements within Adult Social Care</li><li>Demonstrate awareness of effective OT and social care models and interventions</li><li>Experience of analysing and reporting on performance through the use of data and dashboards</li><li>A commitment to recruitment and retention of staff and growing our permanent workforce</li><li>Deputise for the Deputy Head of Service and Therapy Lead and support fellow Team Managers as required</li></ul>Qualifications and Professional RegistrationYou will need to be a qualified Occupational Therapist and be registered with the Health and Care Professions Council. You will also have a significant level of post qualification experience within statutory Adult Services as a senior practitioner or at team manager level.You will need to have experience of managing Adult Social Care staff, providing professional supervision to Occupational Therapists, OTA’s, Trusted Assessors, Students and applying HR policies and procedures.You will need to have experience of working with a range of adults that are eligible for adult social care.You will be required to promote a culture of integrated working and high-quality person centred practice.An Enhanced DBS is required for this roleAbout Hackney&nbsp;Our Hackney ASC vision:&nbsp;we want people to achieve what matters to them, in partnership with our communities in Hackney. Where they need support, together we can find a solution that keeps them safe, well, and independent.<a href="https://drive.google.com/file/d/16pB61rht-0crADqw0y4ECOiTkHr4IyAc/view" target="_blank">Hackney Council Adult Social Care Self-Assessment Spring 2025.pdf</a>As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.This application process replaces a supporting statement.Closing date for applications: 28 December 2025 (22:59)Interview date: Janauary 2026We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class.&nbsp; We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Occupational Therapist Team Manager

<ul></ul>





Job Title:&nbsp;Peer Support Mentor
Location:&nbsp;This role is based based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.&nbsp;
Salary:&nbsp;£27,000 (Full Time Equivalent)&nbsp;
Shift Pattern:&nbsp;This is a 25 hour per week role, worked Monday to Friday on a rota basis. You will work three shifts per week: two shifts between 09:00 - 17:00 or 10:00 - 18:00, and one longer shift between 09:00 - 20:00 or 10:00 - 21:00. You may be required to work outside these hours dependent on service and participant requirements.&nbsp;
<h4>About the Role</h4>
We are seeking a compassionate and dedicated Peer Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
Some key responsibilities include:
<ul>
<li>Supporting residents with daily tasks</li>
<li>Placing residents needs at the centre of all support provided and using trauma informed practice to guide care and support.</li>
<li>Drawing on your own lived experience (such as substance misuse, offending, homelessness, or other relevant experiences) to support and relate to residents with multiple and complex needs.</li>
<li>Plan and deliver activities&nbsp;within the Complex Needs Hub working with the activities team, including monthly activities with risk assessments and adjustments for clients.</li>
<li>Holding a caseload, conducting key work sessions which are personable to their needs</li>
<li>Carry out regular welfare checks, safeguarding checks, and general living checks</li>
<li>Encourage residents to take part in activities and events</li>
<li>Keep support plans up to date on a regular basis</li>
<li>Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary</li>
<li>Carry out general housing management support</li>
</ul>
<h4>About You</h4>
You will bring creativity and a willingness to develop and implement new ideas and initiatives. As a collaborative team player, you will communicate confidently with people from a wide range of backgrounds. Drawing on your own lived experience, you will support and empower others while appreciating the diverse experiences and journeys of our residents and participants. We are seeking someone who is genuinely passionate about our work and committed to embodying our values and culture in order to help make a real difference.
<ul>
<li>Relevant lived experience (e.g., mental health, substance misuse, offending, homelessness) to support people with complex needs.; Uses lived experience specifically to support people with multiple and complex needs.</li>
<li>Good written and verbal communication, with effective relationship building skills.</li>
<li>Good time management, able to prioritise and manage your own workload.</li>
<li>Ability to show empathy and compassion to our residents, and different challenges they face</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges</li>
<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Peer Support Mentor

<ul></ul>





Salary: £42,221 - £47,940
Grade: Level 3, Zone 2 Location:&nbsp;Holmes Road, NW5 3AP Contract Type:&nbsp;Permanent
Hours:&nbsp;36, Full Time
Closing Date:&nbsp;Sunday 30th November 2025 at 23:59 &nbsp;
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp;The post holder will ensure the provision of an efficient and responsive case management service.
About the role
To be a key component of the Customer Assurance process by undertaking all reviews (including Statutory and LGO reviews), appeals, complaints and senior level MP/member enquiries owning, coordinating, and managing these cases to a successful conclusion by investigating, assessing, and identifying appropriate solutions.&nbsp;
These cases to be progressed in accordance with statutory and corporate deadlines and to comply with all relevant legislation and Council policy ensuring that the main focus is on solving the issues and following up outstanding actions whilst ensuring that all stakeholders, particularly the Councillor and/or customer, are kept informed and updated at all times until the case has been resolved.&nbsp;
To provide advice, as requested by officers, on individual decisions to ensure that they are in line with the policy, statute and case- law relating to the service area supported and, where case outcomes require it, make suggestions to relevant officers that will help ensure that their future decisions are consistent with policy, statute, and case law.&nbsp;
To provide information that contributes to the improvement of the customer experience by ensuring all information relating to progress and outcomes of cases are properly recorded in a timely manner.
To view the Job Profile, please&nbsp;click HERE or copy and paste the below URL into your browser:
All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'.
We are seeking a dedicated Casework Management Officer with a detailed knowledge of Housing Regulations to ensure compliance with legislation. The ideal candidate will stay current through appropriate training courses and possess a confident understanding of statute and case law to effectively discuss cases with customers, advocates, and solicitors, particularly in legal challenges against Council actions or decisions.
A high level of initiative and creativity is required to resolve complex issues promptly. The role demands effective communication skills across various methods, including telephone, email, and written correspondence. The post-holder must demonstrate tact and sensitivity in dealing with a diverse range of customers, some of whom may be distressed or verbally aggressive. Additionally, the ability to manage changing and conflicting priorities, ensuring all cases are handled efficiently and deadlines are met, is crucial.
Teamwork is essential for the delivery of our services. The post-holder must be a strong team player with a positive approach, willing to assist in areas beyond the main duties when necessary. An adaptable and flexible approach is required, often involving collaboration with external agencies to achieve desired outcomes for Councillors and customers.
The post-holder will liaise with various stakeholders to resolve cases, including service users and their representatives, elected members, solicitors, law centres, other advocates, the Central Complaints Unit, the Corporate Records Manager, Customer Assurance leads within each business area, other Housing staff, senior officers in other areas of Camden, LB Camden’s legal, insurance, and FOI teams, external contractors and suppliers, internal contractor operational staff, and other agencies such as major electricity, gas, and water services suppliers.
What We Offer
At Camden, you’ll receive a host of benefits including:
<ul>
<li>27 days annual leave for new starters, rising to 31 days after 5 years</li>
<li>Local Government Pension Scheme</li>
<li>Flexible working opportunities;</li>
<li>Interest free loans</li>
<li>Access to our incredible staff networks</li>
<li>Career development and training</li>
<li>Wellbeing support and activities</li>
</ul>
Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details.
Inclusion and Belonging
At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click&nbsp;here&nbsp;for more information on our commitment.
Asking for Adjustments
At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.
Please contact us on 020 7974 6655, at&nbsp;<a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a>&nbsp;or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you.
Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

11 Social Care Jobs in London, UK