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Job Title:&nbsp;Dual Diagnosis Worker
Salary:&nbsp;£29,000&nbsp;
Location and Travel:&nbsp;The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed. &nbsp;
Shift Pattern:&nbsp;12 months Fixed Term Contract -Full time: 37.5 hours per week. Hours to be discussed, you will be based in service.&nbsp;
About the role
We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon. This is a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. You will utilise your previous experience and knowledge, and provide specialist support to those who have been diagnosed with mental ill health and have challenges with substance use. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills.
Within this role, you will act as a specialist for comorbidity, supporting the team to achieve positive outcomes for our residents. Some of the duties may include:
<ul>
<li>Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.</li>
<li>Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.</li>
<li>Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.</li>
<li>Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.</li>
<li>Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.&nbsp;</li>
</ul>
About you
We’re looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with previous experience in a similar role. We look at individual characteristics to be able to show resilience, solve challenges, and be proactive in your approach. You will have a passion for supporting people to achieve their personal goals, and achieve positive outcomes, this includes having the ability to engage with people who may be hard to reach and engage with. We further are looking for someone who has:
<ul>
<li>An appropriate qualification which is relevant to the role which could include: National Diploma, Bachelors, or master’s in psychology, Dual Diagnosis, Substance Misuse or any relevant</li>
<li>Previous experience in a similar role, providing holistic assessments and support for people experiencing mental health challenges</li>
<li>Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation.</li>
<li>A commitment to promoting recovery, harm reduction, and active involvement in care planning.</li>
<li>Ability to apply relapse prevention models to promote sustained recovery and harm reduction.</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.</li>
</ul>
Please note that the above is not an exhaustive list, more details on the role and requirements can be found in the JDPS attached.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>Be part of an organisation which believes good care and support improves lives.</li>
<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>
</ul>
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.&nbsp;
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
</blockquote>
Dual Diagnosis Worker | Mental Health Support | Substance Misuse | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Holistic Assessments | Recovery Support | Harm Reduction | Risk Management | Person-Centred Care | Resilience Building | Independent Living | Multi-Disciplinary Team | Crisis Prevention | Case Management | Comorbid support

Dual Diagnosis Worker

About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamAdult Social Care is undergoing a significant transformation to address the rising demand for our services. We're implementing wide-ranging changes to improve care for adults and create positive working environments for our staff. We have new leaders and experienced managers who bring innovative ideas to the service and are driving meaningful changes throughout your service delivery. Our goal is to deliver exceptional care that enhances outcomes for our community whilst providing an inclusive, diverse and stable environment for staff to grow their career.Mental Health TeamWithin our boroughwide specialist service, there are three social work teams - The Transition Team, The Learning Disability Team, and the Mental Health Team.The Mental Health Team coordinates social care for individuals with complex mental health needs. Alongside delivering the AMHP service, the Mental Health Team also works closely with inpatient services promoting timely discharges for those in psychiatric admissions, coordinates community based support for individuals with social care needs related to their mental health, including S117 aftercare as well as meeting other statutory duties under the Care Act and providing Social Supervision to Conditionally Discharged clients.The AMHP roles are based within our full time dedicated AMHP service working out of Wallington alongside our health colleagues completing Mental Health Act assessments on a daily basis.&nbsp; However, there may be times when additional responsibilities under the Care Act may be required as part of the wider mental health service.&nbsp;&nbsp;About the Role and Our Ideal CandidateAs part of the transformation within the London Borough of Sutton’s Adult Social Care service, we are recruiting Approved Mental Health Practitioner (AMHP) within the Mental Health Team. Reporting to the Team Manager, you'll play a pivotal role in delivering top-quality, responsive care to individuals with mental health needs who require assessment under the Mental Health Act. The objective is to ensure that those in greatest need receive the support they require while safeguarding their rights and ensuring their safety. Your responsibilities will include:&nbsp;<ul><li>Conducting assessments under the Mental Health Act to accurately identify and address individuals' needs.</li><li>Collaborating with individuals, their families, and other professionals to create personalised care plans that foster recovery and well-being.</li></ul>As an AMHP, you advocate for the rights and preferences of the individuals under our care, ensuring their voices are heard and respected throughout the assessment and treatment process. You'll work hand in hand with service users, their families, and multidisciplinary teams to develop comprehensive care plans that address mental health needs and promote recovery and well-being. Given the nature of the role, resilience and the ability to manage stress and emotional demands are essential, as you'll be working with individuals experiencing mental health crises.&nbsp;If you can demonstrate empathy and maintain professionalism at all times, this role offers an opportunity to make a positive and meaningful impact on the lives of those we serve.This role presents an excellent opportunity for experienced and qualified Approved Mental Health Practitioner who are confident in their ability to work with individuals autonomously. Within your application you should demonstrate your skills, expertise and knowledge as well as:&nbsp;<ul><li>Demonstrating detailed knowledge of key legislation including the Mental Health Act, the Care Act 2014, the Mental Capacity Act, and the Human Rights Act.</li><li>Having a comprehensive understanding of the theoretical and legislative framework that underpins the Mental Health Code of Practice.</li><li>Direct experience of working with people experiencing mental health needs, including under the Care Act</li><li>Continued Professional Development within Mental Health Social Work&nbsp;</li><li>In possession of a valid warrant to practise as an AMHP and ensure the ongoing maintenance of this qualification</li><li>Professional Registration with Social Work England&nbsp;</li><li>A full driving licence and use of a vehicle</li></ul>If you are passionate about making a positive impact and possess the skills needed, we encourage you to apply. This role offers a rewarding opportunity to contribute to the well-being of our service users while furthering your professional development in a supportive environment.For more information about the role and/or an informal conversation, view the Role Profile or contact Karen Norton-Lamb, Team Manager at <a href="mailto:Karen.norton-lamb@sutton.gov.uk" target="_blank">Karen.norton-lamb@sutton.gov.uk</a>.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)</li><li>Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year&nbsp;</li><li>Three volunteering days per year in Sutton</li><li>Comprehensive learning and development programme</li><li>Local and national discounts for shopping, eating out and leisure activities</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Car parking scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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Kingston Upon Thames & Sutton Councils

Approved Mental Health Practitioner

<h4>The Role</h4>Do you see yourself making a real difference in the lives of people with learning disabilities?Can you lead and support a high-performing social work duty team with confidence and compassion?If yes, we have the perfect role for you!Our All Age Disability and Learning Disability Service is looking for a passionate and dedicated Duty Senior Practitioner to join our team and help improve outcomes for our diverse communities.About the Role:This is an exciting opportunity to lead and manage the integrated duty team within Southwark’s All Age Disability and Learning Disability Service.You will provide daily oversight of duty work, including incoming safeguarding referrals, urgent placements, unallocated cases, and short-term interventions. You will supervise a small team of social workers and an assistant practitioner, ensuring that all incoming work is triaged, managed effectively and progressed in a timely, person-centred way.You’ll play a key role in shaping a responsive, high-quality front-door service for adults and young people with learning disabilities and/or other disabilities.About You:We are looking for a committed and confident social work leader who brings a mix of frontline experience, professional judgement, and the ability to motivate others.You will be:<ul><li>A qualified social worker, registered with Social Work England</li><li>Experienced in managing or supervising staff within a social care setting</li><li>Confident in triaging complex cases and overseeing safeguarding and urgent interventions</li><li>Skilled in strength-based assessment, outcome-focused planning, and statutory decision-making</li><li>A clear communicator, strong team player, and effective problem-solver</li></ul><ul><li>Experienced in using data, performance information, and audit tools to drive improvement</li><li>Capable of quality-assuring practice and leading service developments</li><li>Committed to anti-discriminatory practice and continuous improvement</li></ul>About the Team:Our All Age Disability (0–25) and Learning Disability (25+) Service provides a seamless care pathway for children, young people and adults with learning disabilities and other disabilities.The adult duty function plays a central role in the team — acting as the first point of contact for adults, coordinating initial responses, and ensuring cases are appropriately assessed, allocated and progressed.We are a values-led, inclusive and supportive team, committed to professional development, reflective supervision and co-production with service users and carers.We also work closely with colleagues across health, education and other council departments, offering a collaborative and multi-agency approach to improving lives.For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Jack Bagnall at <a href="mailto:Jack.Bagnall@southwark.gov.uk" target="_blank">Jack.Bagnall@southwark.gov.uk</a>.Additional Information:This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.<h4>Recruitment timetable</h4>Advert close date: 11:59pm on 3rd August 2025Shortlisting date/s: 5th August 2025Interview date/s: 12th August 2025The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2548889&amp;ptId=105801" target="_blank">Duty Senior Practitioner June 2025.docx</a></li></ul>





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Southwark Council

Duty Senior Practitioner

Job Description Organisation: London Borough of Waltham Forest Salary: PO2 &nbsp;£41,442 - £44,331 Contract Type: Full-time/Part-time, Permanent Working hours per week: 36 hours/ 30 hours&nbsp; Weeks per year: 52&nbsp; Application Deadline: 31/07/2025 Proposed Interview Date(s): TBC DBS: Enhanced &nbsp; Reference: 1775 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; About the role:&nbsp; The London Borough of Waltham Forest is recruiting for a Early Help Practitioner based in Queens Road Family Hub. You will deliver integrated and comprehensive early intervention services to children and young people and their families with the aim of supporting them to achieve positive outcomes, increase their resilience and improve family functioning. You will manage a caseload of families, conducting in depth assessments to identify needs, utilise the Team Around the Family process to effectively action plan with the family and other professionals. You will ensure that families and or individuals are met with in according with Early Help standards to ensure that there is a timely review of the progress of the family. You will form and maintain good links with partners and coordinate services and, where applicable, source resources to aid the delivery of services to the families. This will include working with the Queens Road Family Hub. In the London Borough of Waltham Forest, we take equality and inclusion seriously and are passionate about creating an inclusive workplace that promotes and values diversity and difference and is a true reflection of the diverse communities of Waltham Forest. We are committed to fostering an environment that empowers our workforce and gives them the freedom to bring their authentic self to work to provide excellent services to all. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_1775.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; Knowledge of signs and indicators of child abuse and neglect, and understanding of child protection issues Experience of working with children and families with specific, multiple and complex needs Experience of child engagement, child's voice work, and ensuring they remain at the center of interventions Experience of family outreach work including home visiting Knowledge and understanding of families from a range of cultures and communities Ability to chair meetings such as the Team Around the Family (TAF) or professionals meetings Excellent interpersonal skills Experience of partnership working Good planning and organisational skills, Proven initiative and judgement to identify and resolve problems Good ICT skills - both standard Microsoft applications and specialist systems Qualifications and Requirements:&nbsp; Degree or equivalent or vocational qualification in relevant subject or area Evidence of Continuous Professional Development Terms and conditions:&nbsp; &nbsp;The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Havva Basto at <a href="mailto:Havva.basto@walthamforest.gov.uk" target="_blank">Havva.basto@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Early Help Family Practitioner

Job Title: Duty Community Care Officer Starting Salary: £30,559 progressing to £33,366 per annum – pay award pending Hours: 37 Location: Hemel Hempstead Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Join our dynamic, high performing &amp; friendly team at the forefront of Adult Social Care in Hertfordshire, where your passion and dedication can make a real difference through prevention, early intervention, and enablement.We are looking for a Duty Community Care Officer to join our busy Assessment Teams at Gateway South and West, in the Connected Lives Gateway Service.<h4>About the role</h4>As a Duty Community Care Officer, you will support the Team Managers with tasks related to people referred into the service.&nbsp; This will be ensuring good communication with people &amp; their families, their referrers and&nbsp; &nbsp;other partners involved with the person.You will follow up on planned interventions from staff after assessments and the cease of their involvement, such as progress chasing the delivery of specialist equipment and ensuring the equipment is installed and meeting their desired outcomes.You will hold strength-based conversations with adults or carers to understand their desired outcomes and explain how these can be met through the preventative and reablement pathway.This &nbsp;&nbsp;post includes &nbsp;a high proportion of &nbsp;telephone contact with adults and carers referred to the team, seeking consent and establishing their views and reasons for referrals, to help the triage of the Team Managers in &nbsp;planning proportionate responses, ensuring &nbsp;the safety and well-being of &nbsp;the adult or their carers based on reasons for our involvement, nature, risk and complexity of their needs or those of their carers.You will have knowledge of local resources, services and facilities and provide information, advice and signposting to prevent, delay or reduce care and support needs of adult or support needs of carers.You will resolve individuals' needs through a range of creative interventions and connect them with wider social networks and community resources to meet some of their desired outcomes immediately or organize personalized solutions by collaborating with various partners.Although you will be largely office based at Apsley, you may be asked to travel as part of the role to residents’ homes providing information, advice and support to prevent, reduce and delay their needs for care and support.Specialist training will be provided to assess functional abilities and utilise assisted technology and equipment-based solutions.This is a&nbsp;fast-paced team with clear solution focused short term involvements with a Reablement First focus.<h4>About you</h4>Essential Criteria:<ul><li>Full UK Driving Licence</li><li>Previous experience in a Social Care setting</li><li>Strong communication and negotiation skills</li><li>Strong telephone skills</li><li>A good standard of recording and ability to summarise findings</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Boban Jose on <a href="mailto:boban.jose1@hertfordshire.gov.uk" target="_blank">boban.jose1@hertfordshire.gov.uk</a> or 07458 049353 for an informal discussion about the role.Interview Date: 15 August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Duty Community Care Officer

Job Title: Supported Living Manager Starting Salary: £46,731 progressing to £51,802 per annum – pay award pending Hours: 37 Location: Letchworth and Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>The people who live at Orchard House and Stevenage Group Homes Supported Living have full and varied lives but also need day to day support as they have learning, or other, disabilities. We support and empower up to 27 people across three sites, to live as independently as possible.We are currently looking to offer this opportunity to a person who has some managerial experience and wants to further their career.&nbsp; The manager oversees the operational management of these services and collaboratively better the lives of the people we support. As the service manager, you will be accountable for ensuring safe and effective delivery of the service and will be responsible for meeting required standards of staffing, in accordance with the Health &amp; Social Care Act 2008 (Regulated Activities) Regulations 2014.<h4>About the role</h4><ul><li>To manage support for adults with learning disabilities whilst taking responsibility for all practice and ongoing support planning, ensuring all staff are aware of and meet the requirements of the Care Quality Commission</li><li>Lead effective communication and liaison with Social Work Teams, Community Learning Disability Teams (CLDT), Health Professionals, Housing Association, other service managers, and transition teams working with young adults.</li><li>Developing and empowering staff to support adults with learning disabilities of which, some will have other needs, such as physical disabilities and some with other complex needs.</li><li>You will monitor staff performance, provide support, recognise talent, and implement appropriate individual career and development plans.</li><li>Responsible for advising on and developing policies, procedures, and operational systems to reflect the aims and objectives of the service.</li><li>Responsible for personnel and employee relations, including grievances, ill health, and disciplinary procedures. Responsibility for the recruitment and induction of all staff in line with the General Social Work Council Code of Practice and Care Standards Act 2000.</li></ul><h4>About you</h4>Essential:<ul><li>RQF (Formerly QCF) Level 4 in Health and Social Care or equivalent.</li><li>Full driving license</li><li>Managerial experience in a social care setting</li><li>Experience of working within regulatory body frameworks ie CQC or PAMMS</li><li>Experience working with adults with disabilities</li><li>Experience with grievances, ill health, and disciplinary procedures</li><li>Experience with Recruitment</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Rebecca Wells, Group Manager on 07812 324177&nbsp;for an informal discussion about the role.Interview Date: 3 August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Supported Living Manager

Job DescriptionCareline Alarm WardenSalary: £32,490 - £36,870 per annum (pro rata to hours worked as part time), plus 30% shift allowance&nbsp;Grade: DVacancy: 12.33 hours per week (Saturday night shift– 18.50pm – 7.10am) We are seeking an exceptional, engaging and committed individual to join us as an Alarm Warden. This role is a varied and interesting opportunity to work as part of a team. You will support vulnerable service users within the borough, whether this is by providing support on the phone, driving to the residents property to assist with an accident or injury, liaising with family members, contacting emergency services or other professionals or taking emergency calls for our out of hours service such as social services, emergency planning or highways.&nbsp;You will need to have excellent communication skills, ICT skills to log jobs and the ability to work on your own initiative to prioritise tasks and calls whilst remaining calm and professional.If this sounds like you, we would love to hear from you.&nbsp; This is a rewarding role, full on the job training will be provided.&nbsp;The Careline operates 365 days of the year, 24 hours a day so flexibility to work days, nights, weekends and bank holidays are essential.&nbsp;We have a vacancy for a Saturday night shift working from 18.50pm to 7.10am – 12.33 hours per week.A DBS check at Enhanced Level with Adults Barred List will be required for this role as is the need for the post-holder to hold a full UK manual driving licence and a good knowledge of the local area.&nbsp; Should you have any questions or queries about the role please email <a href="mailto:tmitchell@thurrock.gov.uk" target="_blank">tmitchell@thurrock.gov.uk</a>. &nbsp; Advert Closing Dates: <ul> <li>Redeployment Applications Only:&nbsp;17th July 2025</li> <li>Internal &amp; External Applications:&nbsp;27th July 2025</li> </ul> Interview Date:: To Be Confirmed &nbsp; Previous applicants need not re-apply. &nbsp; To view the Job Profile and Person Specification please follow the link below: <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EV3IRD6hSYdDpIO0OALM10sB2VQKq8il5N0vGWeRYehiIQ?e=OtNJMy" target="_blank">Download Job Profile (PDF Document)</a> If you encounter an error message when opening the Job Profile link please refresh the error page” Application Requirements&nbsp; As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.&nbsp;&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications. &nbsp; <a href="https://thurrockc.sharepoint.com/:w:/s/ThurrockCouncilPublicDocuments/EXtYMXeGlbVPjAoxHwfnCuIB6KNWFCXe3i6bJI6MRBQZ-Q?e=dGt2M1" target="_blank">Gaps in Employment Form</a> <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ecz7hL-hyYFGvVpdkZ55ozkBS_giEjpigg97yi5KrF2SVw?e=vKePlG" target="_blank">Gaps in Employment Example&nbsp;</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Careline Alarm Warden

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Job Title:&nbsp;Deputy Service Manager Location:&nbsp;This residential site, located in Lewisham (South-East London) and benefits from great transport links, including convenient access to nearby train services. Kindly be aware that step free access may not be available at this service.&nbsp;
Salary:&nbsp;£35,000
Shift Pattern:&nbsp;37.5 hours per week, Monday to Sunday between 09:00 - 17:00, you may need to work outside these hours, and this role may need to work bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers.
ABOUT THE ROLE
We’re looking for a warm, driven and enthusiastic individual to join our Lewisham team as Deputy Service Manager (DSM). This role offers an opportunity to support and grow a trauma-informed, inclusive service for people with mental health and complex needs. You’ll work within our Integrated Community Rehabilitation Service, supporting residents who’ve been discharged from acute mental health wards starting structured rehabilitation support for 9 months in the community. The service has two community rehab services which offer 24‑hour support ensuring compassionate, around‑the‑clock care. As a DSM, you’ll line manage around 8 staff per site and will work as part of the multi-disciplinary team to collaborate with probation, job centres, mental health teams and other community partners.&nbsp;
We’re looking for someone compassionate and experienced in mental health and complex needs someone who brings empathy, tailored support and real dedication to help each resident thrive. The role includes:
<ul>
<li>Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle</li>
<li>Support the Service Manager in leading the day to day operational delivery of the service</li>
<li>Risk Management ownership, ensuring processes and policies are followed</li>
<li>Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed</li>
<li>Financial Management, including petty cash and budget management</li>
<li>Contract management and Internal auditing, admin, and general other duties as required.&nbsp;</li>
</ul>
ABOUT YOU
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly within mental health and complex needs and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence! Further, we look for:
<ul>
<li>Understanding and/or experience of working with people of complex backgrounds, mental health, substance misuse, challenging behaviours and lead with empathy</li>
<li>You will have previous experience in creating co-produced support plans, key working, and care plans</li>
<li>Ideally previous experience in people management and development; Ability to motivate, and empower others to achieve their personal goals and overcome barriers</li>
<li>Ability to provide advice, offer practical advice and support covering housing, mental health signposting, and more to staff and residents</li>
<li>Ability to lead a team to achieve service KPI's with support and encouragement</li>
<li>Ability to show genuine empathy for residents and understand the challenges they face</li>
<li>You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily</li>
<li>You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Pension Scheme including 3% employer contribution</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
<li>Be part of an organisation which believes good care and support improves lives.</li>
<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>
</ul>
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.&nbsp;
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.&nbsp;
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp; Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
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Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
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Deputy Service Manager

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Role: Children’s Social Worker - Family Support and ProtectionDivision: Supporting Families DivisionSalary: Grade I-K - £44,430 - £55,710 plus&nbsp;travel allowance of £1,280 per annumContract: PermanentLocation: LBTH Town Hall, 106 Whitechapel Road, London E1 1BJAbout UsWe believe that the best place for children is to be&nbsp;raised within their own families, immediate or wider,&nbsp;wherever it is safe and appropriate to do so.​ In Tower Hamlets we are committed to&nbsp;building&nbsp;relationships and strengthening families&nbsp;by working&nbsp;with&nbsp;people in a compassionate and understanding&nbsp;way.&nbsp;​We are&nbsp;ambitious&nbsp;for Tower Hamlets children and&nbsp;families and endeavour for every child and young&nbsp;person to be&nbsp;healthy, safe and successful.Tower Hamlets is a progressive, ambitious and diverse place to work. We place children and families at the heart of everything that we do and are relentless in our pursuit of positive outcomes for all.Our Better Together Practice Framework is based on the ideas and concepts which underpin Restorative Practice and draws from other strength-based approaches, such as Systemic and Trauma Informed PracticeOur C-Change approach: Connect, Curious, Community, Co-Produce, Collaborate, Check, &nbsp;sets out “6 Cs ” for our work with children, young people their parents and carers, and each other. About the RoleWe are recruiting experienced social workers for our front door service in Family Support and Protection Teams.If you are passionate about building relationships with children and families at their first contact with Children’s Social Care, focused on working towards positive outcomes for children and have&nbsp;at least 1 year of post-qualifying experience in a statutory Children’s Social Care team, we would love you to apply.Family Support and Protection Service (FSP) consists of 10 social work teams. Family Support and Protection undertake child in need work, child protection work, alongside court work. This enables social workers to gain a good understanding of statutory work, but we also work closely with schools, health and voluntary organisations that formulates good partnership working with the ultimate aim of safeguarding and supporting children, young people and their families. About You<ul>
<li>Have working knowledge of the framework within which social care operates, inclusive of legislation and national guidance and procedures specific to this post</li>
<li>Have knowledge of statutory work with children, including children in need, child protection, children looked after and court work. Knowledge of different types of interventions in family support</li>
<li>A nationally recognised or other social work England recognised social work qualification</li>
<li>Have at least 1 year of post-qualifying experience in a statutory Children’s Social Care setting</li>
</ul> Our BenefitsWe've been working hard to make Tower Hamlets a great place to practice social work.&nbsp;We will help you to develop excellent social work practice, leading to career advancement at your own pace. We are committed to developing excellent practitioners and making Tower Hamlets an employer of&nbsp;choice.&nbsp;We offer a competitive salary - £44,430 - £55,710 plus travel allowance of £1,280 per annum.We offer brand new state-of-the-art offices in the heart of the east end with great transport connections. We have fantastic transport links – Tower Hamlets town hall is directly opposite Whitechapel Station, putting all of London within easy reach of the town hall.&nbsp;Our employees are put on the Local Government Pension Scheme. This is a career average salary scheme, so your pension benefits are guaranteed and do not depend on how investments perform. We pay into the fund on your behalf.&nbsp;We have a generous annual leave entitlement starting at&nbsp;29 working days, rising to 33 days with 5+ years' service, in addition to bank holidays and an additional 3 days at Christmas.&nbsp;&nbsp;We positively encourage flexible working and work life balance aimed at supporting individual employee requirements within the context of meeting service needs.&nbsp;&nbsp;We have a number of money-saving schemes, including a rent deposit scheme (which offers staff an interest free loan to help pay rent deposits) and season ticket loan scheme (interest-free loans to help staff when purchasing travel season tickets).&nbsp;You will also benefit from:<ul>
<li>A manageable and diverse caseload and good quality reflective supervision</li>
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Coaching and support from our well-established Learning Academy, and the opportunity to practice within our bespoke practice model Better Together, which encompasses restorative, systemic and trauma informed practice principles Core, elective, flexible and specialist learning pathways, as well as clear development pathways for every stage of your social work career</li>
<li>
Opportunities to develop your practice, with a clear framework for career development/leadership programme</li>
<li>Opportunities for agile/flexible working&nbsp;</li>
</ul> How to ApplyWe have simplified our application process, please complete a short application on our online application system and upload your CV. Closing date: This role is closing for applications on the 27th July 2025 (midnight)Test Stage: If successfully shortlisted, you will be invited to partake in stage 1 and 2 of the interview process (a group challenge and written exercise) on 1st August 2025.Interview: If successful in test stage 1 and 2, you will then be invited for a panel interview on the 8th August 2025.Please keep these dates free For further information regarding the role, please contact:Stuart Andrews at <a href="mailto:Stuart.Andrews@towerhamlets.gov.uk" target="_blank">Stuart.Andrews@towerhamlets.gov.uk</a> or&nbsp;Jaishree Bisht at <a href="mailto:Jaishree.Bisht@towerhamlets.gov.uk" target="_blank">Jaishree.Bisht@towerhamlets.gov.uk</a> Additional DetailsTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of&nbsp;race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender,&nbsp;gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.&nbsp;We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.&nbsp;We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;________________________________________________________________________________________________________&nbsp;This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

London Borough of Tower Hamlets

Children’s Social Worker - Family Support and Protection

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We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do, by empowering our people to collaborate, think innovatively, make decisions and find solutions. Join us and be part of something better. 
 
Working as part of a team, you will be responsible for delivering effective, proactive, customer focused collection services. Working in line with national and corporate policies, procedures and statutory legislation, you will need to understand and be responsive to customer’s needs, presenting a positive and professional image to the customer at all times whilst ensuring effective engagement with vulnerable/challenging customers. 
 
Responsibilities will include working effectively as part of a team to assist in the delivery and completion of income collection related work, encouraging customers to use the Council’s website as a knowledge base and customer portal for financial, income and debt. 
 
We are looking for applicants with: 
 
 - Experience/successful track record of providing income collection services. 
 - Experience of recovery of income collection, changes in circumstance and other enquiries within an income collection related environment delivering high quality services 
 
Contact Details - 
 
If you would like to know more about the role, or arrange an informal discussion, please contact Andrea Walkerdine at <a href="mailto:andrea.walkerdine@enfield.gov.uk" target="_blank">andrea.walkerdine@enfield.gov.uk</a> or on 020 8132 1022. 
 
If you have any difficulties accessing this information, please contact Andrea Walkerdine at <a href="mailto:andrea.walkerdine@enfield.gov.uk" target="_blank">andrea.walkerdine@enfield.gov.uk</a> or on 020 8132 1022. 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

60 Social Care Jobs in Romford, UK