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<h4>Our Vacancy</h4>Housing Support WorkerDo you have a passion for helping people with complex needs rebuild their lives?We’re looking for a Housing Support Worker to join our small, dedicated team in Colchester, Essex, supporting adults who have experienced homelessness and may be facing challenges such as alcohol dependency, substance misuse, or mental ill health.In this role, you’ll be a key part of someone’s journey to stability, helping them settle into safe accommodation, access the right services, and develop the skills and confidence to live more independently.Make a Real Difference in People’s LivesAre you compassionate, committed, and equipped with essential life skills? If so, this could be the role for you. Use your experience and empathy to support people facing homelessness, substance misuse, involvement with the criminal justice system, or mental ill health.At our specialist homelessness service, we aim to help individuals break the cycle of homelessness by providing not just a roof over their heads, but the emotional and practical support needed for them to regain control of their lives. We believe in being kind, doing the right thing, and celebrating diversity—values that are at the heart of everything we do.As a Housing Support Worker, your kind and caring nature will be crucial. You’ll work one-on-one with our residents each week, helping them set and achieve their personal goals. Your excellent communication skills will allow you to build strong, professional relationships with vulnerable adults, and your love of new ideas will mean you’re always ready to explore creative ways to enhance their support.This role involves working as part of a dedicated team that pulls together to provide round-the-clock support, 7 days a week. This role will temporarily require sleep ins at the service each week (no more than two per week). What We’re Looking For:<ul><li>A deep understanding of the housing support needs of vulnerable adults, particularly those with mental health issues.</li><li>A flexible, outcome-focused, and compassionate approach to support, in line with our commitment to doing the right thing for every individual.</li><li>A strong sense of empathy and enthusiasm to work with a complex and diverse client group.</li><li>Excellent literacy, listening, and verbal communication skills.</li><li>Confidence using Microsoft Office (Word, Excel, and email) to document support plans and communication.</li><li>Effective IT skills and the ability to use technology effectively to manage support plans, communication, and reporting.</li><li>A passion for keeping promises, delivering support as agreed, and following through with commitment.</li></ul>If you’re looking for a role where you can truly make a positive impact, this is it.Join us in supporting our residents on their journey toward independent living and a brighter future.Important Information for you!This role involves working as part of a dedicated team that pulls together to provide round-the-clock support, 7 days a week. This includes early mornings, evenings, weekends and bank holidays (these are non-negotiables).This role will temporarily require sleep ins at the service each week (no more than two per week). In your application we will ask you to confirm that you can work the required hours and shifts and ask you to share examples of your experience!At Peabody, our purpose is to help people flourish. Here just a few of the benefits for you working with us: <ul><li>25 days’ annual holiday plus bank holidays </li><li>Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.</li><li>4 x Life Assurance</li><li>Sleep in allowance</li><li>Professional development by access to "paid for" apprenticeship programs and qualifications</li><li>Two additional paid volunteering days each year </li><li>Family friendly policies</li><li>Up to 10% pension contribution matched 1:1</li></ul>This role will require an Enhanced DBS check.If you’re ready to make an impact, we’d love to hear from you. we’d love to hear from you. Please apply now and submit an anonymised CV and share a brief statement about why you’re the perfect fit for this role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> Interviews will be conducted via Teams on the 16 September. Peabody does not offer visa sponsorship – you must have the right to work in the UKWe reserve the right to close this advert early if we receive a high volume of suitable applications.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=4b9c59cdfbdc3acf&amp;f=4eebb82fb1b91840"> Housing Support Worker - June 23 (2).pdf - Role Profile </a></li></ul>





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Peabody

Housing Support Worker

<h4>Our Vacancy</h4>Be the Difference – Join Our New Lambeth Service Supporting Young People (19–25)Imagine being the person who helps a young adult take their first step towards independence. Someone who listens without judgement, spots the moments when they’re struggling, and knows where to guide them for the right help at the right time.At Peabody, that’s what our Housing Support Workers do every day. We don’t just provide a roof; we help young people who’ve faced homelessness, trauma, or difficult life experiences find their feet, rebuild their confidence, and believe in themselves again.In spring 2024, we’re opening a brand-new supported housing service in Lambeth for young people aged 19–25. We’re looking for people with enthusiasm, motivation, and creativity to join us – people who can engage residents, plan meaningful activities, and inspire them to learn the skills they need to thrive.What the Role Involves No two days are the same! You might be:<ul><li>Helping someone learn how to budget so they can move into their own flat</li><li>Supporting a young resident to access counselling, mental health support, or a drug and alcohol service</li><li>Organising a cooking session, job search workshop, or community event that brings everyone together</li><li>Writing support plans and risk assessments to make sure residents feel safe and secure</li><li>Working closely with partner agencies so residents can access the right services at the right time</li></ul>Who We’re Looking ForYou’ll be:<ul><li>A good listener, patient, and genuinely passionate about seeing young people succeed.</li><li>Confident working with young people in housing, youth work, care, or similar settings.</li><li>Knowledgeable about homelessness and housing legislation, with experience in support planning and risk assessments.</li><li>Comfortable using Microsoft Office and keeping accurate records. </li></ul>Important Information for you!Flexible to work shifts across 7 days, including early mornings, evenings, weekends, and bank holidays (non-negotiable).In your application we will ask you to confirm that you can work the required hours and shifts and ask you to share examples of your experience!At Peabody, our purpose is to help people flourish. Here just a few of the benefits for you working with us: <ul><li>25 days’ annual holiday plus bank holidays </li><li>Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.</li><li>4 x Life Assurance</li><li>Sleep in allowance</li><li>Professional development by access to "paid for" apprenticeship programs and qualifications</li><li>Two additional paid volunteering days each year </li><li>Family friendly policies</li><li>Up to 10% pension contribution matched 1:1</li></ul>This role will require an Enhanced DBS check.Selection ProcessScreening interviews on Teams 18/19 September.In-person interviews in Lewisham 23/24 September. If you’re ready to make an impact, we’d love to hear from you. Please apply now and submit an anonymised CV and share a brief statement about why you’re the perfect fit for this role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> Peabody does not offer visa sponsorship – you must have the right to work in the UKWe reserve the right to close this advert early if we receive a high volume of suitable applications.Diversity and Inclusion: we are committed to equality of opportunity for all and welcome applications from people of all backgrounds. Men are currently under-represented in our team, and because the young people we support benefit from a wide range of role models, we particularly encourage men to apply. <h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=e56844f65440613d&amp;f=29447584dd6411ca"> Housing Support Worker - June 23 (2).pdf - Role Profile </a></li></ul>





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<h4>Our Vacancy</h4>Please note this is a 6-month fixed term contract and we have 2 positions availableAs Post Sales Executive, you’ll be passionate about providing outstanding customer service to all customers and stakeholders by supporting with resales, staircasing, buybacks, and London Living Rent initiatives, ensuring compliance with relevant legislation, government guidance and lease compliance.You'll be experienced in proactively managing relationships with key teams and departments in Peabody as well as the HCA, solicitors, IMAs, surveyors and third parties to ensure all information is provided, and you'll have an understanding of the affordable housing sector, Local Authority and HCA requirements in line with the Capital Funding Guide. You’ll need to be in the office for 2 days per week and the remaining time you’ll be able to work remotely.You’ll have demonstrable experience of working within a Resident Sales environment, preferably with experience of the shared ownership leasehold products, and you'll have a full understanding of the property market, sales processes, and legislation, in particular the Consumer Code. You'll also ensure full compliance with the affordability and eligibility criteria, meeting any guidelines from any governing body and regulatory, statutory, and internal requirements to minimise risk to the business and its stakeholders. If you’re highly organised, solutions focused and motivated to work in a dynamic sales environment, we want to hear from you.This role will require a Basic DBS check.Our purpose is to help people flourish. This is your opportunity to take your career to the next level at Peabody.Here are just a few of the benefits for you working at Peabody: <ul><li>30 days’ annual holiday plus bank holidays </li><li>Two additional paid volunteering days each year </li><li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>Up to 10% pension contribution matched 1:1</li></ul>Ready to apply? Click ‘Apply Now’ and submit your CV and a bit about why you are the right person for the role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Monday 8th SeptemberYou must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=9a21dc62a1d2fdc3&amp;f=436198d43d53a728"> Role Profile - Post Sales Executive April 24 1 (1).docx - Role Profile </a></li></ul>





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Post Sales Executive

<h4>Our Vacancy</h4>Estate Services Caretaker – Make a Visible Difference Every DayWe currently have three full-time opportunities available to join our brilliant team:<ul><li>2 Mobile Caretakers (UK Manual Driving Licence Required) – one covering the Waltham Forest area, and one in North London</li><li>1 Static Caretaker – based at the Pembury Estate (Non Drivers accepted)</li></ul>If you’re someone who takes pride in keeping things clean, safe, and running smoothly—and you enjoy being out and about, meeting people, and making a real impact in your community—this could be the perfect role for you.At Peabody, we’re looking for hands-on, people-focused Estate Services Caretakers to help us keep our estates looking their best. From monitoring communal areas to making sure everything is spotless and welcoming, you’ll be the friendly face residents rely on.What your day might look like:<ul><li>Start with a quick lighting check – swap out any bulbs that need replacing.</li><li>Roll up your sleeves and get stuck into cleaning duties across your designated areas.</li><li>Work closely with your team and residents to keep things running smoothly and safely.</li></ul>What makes this role special:You won’t be stuck behind a desk – you’ll be out on site five days a week, making a real difference. You’ll be part of a supportive team that values your input and gives you the tools to succeed, including a company van.And here’s a little extra: once you’ve passed your settling-in period, you can refer friends to any of our roles at Peabody and receive £250 in vouchers when they pass 6 months in employment!We’re looking for someone who:<ul><li>Has a full, clean UK driving licence.</li><li>Brings experience in caretaking or cleaning.</li><li>Knows their way around powered equipment.</li><li>Loves helping people and takes pride in their work.</li></ul>What you’ll get in return:<ul><li>30 days’ holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Access to a flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>And the satisfaction of knowing you’re making a real difference</li></ul>This role requires a Basic DBS check and a Full UK driving licence (for our Mobile roles). Please note: Peabody does not offer sponsorship for this role.Interested?We’re holding interviews on Wednesday 10th &amp; Thursday 11th September, so don’t wait too long to get in touch.If you have any questions or want to learn more, feel free to contact George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a><h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=4a4a6d60c9224550&amp;f=0dae7d2e1b4b783a"> Role Profile - Estate Services Caretaker - Jan 2025.docx </a></li></ul>





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Estate Services Caretaker

<h4>Our Vacancy</h4>Are you passionate about delivering exceptional customer service, driving change, and making a tangible impact? We’re looking for a Project Officer to join our Asset Investment team and play a key role in managing and delivering successful housing projects.As a Project Officer, you will support the Asset Investment team in achieving departmental objectives and ensuring outstanding customer satisfaction. You will collaborate with internal and external stakeholders, providing essential project support to deliver high-quality investment works across our housing stock.To be successful in this role, you’re:<ul><li>Able to build and maintain strong relationships with stakeholders, ensuring customer needs are supported.</li><li>Proactive in delivering excellent customer service by resolving queries and managing expectations effectively.</li><li>Skilled at ensuring accurate record-keeping, data tracking, and reporting to meet KPIs.</li><li>Capable of managing contract partners and consultants to deliver projects on time and within budget.</li><li>Competent in supporting project administration, including financial processes, procurement, and risk management.</li><li>Effective in working closely with Resident Liaison Officers to engage and communicate with residents about projects.</li></ul>What We’re Looking ForWe’re seeking an enthusiastic, detail-oriented individual with a proven track record in delivering excellent customer service and supporting complex projects. You will excel at building positive relationships, managing multiple priorities, and solving problems effectively. Proficiency in Microsoft Office, data interpretation, and working with contractors or consultants is essential. A strong understanding of Health &amp; Safety and relevant legislation is key, while experience in the construction or social housing sector is essential. If you’re a proactive, organised team player with a passion for delivering high-quality work, we’d love to hear from you.Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place Monday 8th September PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=d34ef9937c76294e&amp;f=ab86803d04e58830"> Project Officer - Copy (1).docx - Role Profile </a></li></ul>





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Project Officer

<h4>Our Vacancy</h4>Your typical day could start with reviewing asset data from a newly completed development, ensuring it’s accurately uploaded into our systems and ready for operational use. You might then meet with Building Managers to provide updates on compliance data and support them in managing their stock. Later, you could be analysing gaps in asset records, preparing reports to support our long-term asset management strategy, and helping to improve how we collect and use data across the organisation.As an Asset Information Officer, you’ll play a vital role in ensuring Peabody’s asset data is accurate, accessible, and aligned with post-Hackitt compliance obligations. You’ll work closely with internal and external stakeholders to maintain and improve our systems, particularly Swordfish, Keystone and EDMS, ensuring that property and building safety information is complete and usable. Your work will directly impact how we manage our homes, keep residents safe, and plan for the future.You’re detail-oriented and data-savvy, with a passion for getting things right. You’ll enjoy working collaboratively across teams and using your technical knowledge to solve problems and improve services. You’ll be based in the office for key collaboration days, with flexibility to work remotely when appropriate. Your role covers everything from data analysis to reporting and stakeholder engagement. If you’re motivated by accuracy, compliance, and making a difference for residents, we’d love to hear from you.To be successful in this role, you’re:<ul><li>committed to delivering accurate, high-quality data and reports that support compliance and strategic planning.</li><li>organised and detail-focused, able to manage multiple tasks and prioritise effectively.</li><li>a confident communicator, comfortable working with technical and non-technical stakeholders.</li><li>experienced in data management and reporting, ideally using systems like Keystone and Northgate.</li><li>proactive and collaborative, with a flexible approach to problem-solving and continuous improvement.</li></ul>About YouYou will have:<ul><li>Excellent written and verbal communication skills</li><li>Strong data manipulation and reporting skills using Excel or similar systems</li><li>Experience delivering excellent customer care and valuing diversity</li><li>Strong report writing skills (technical and non-technical)</li><li>A good basic knowledge of residential construction (refurbishment and new build)</li><li>IT literacy, with experience managing stock condition databases (Keystone, MRI Asset and housing management systems desirable)</li><li>Basic technical knowledge of construction, engineering, and maintenance issues</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays (specific number of days for the role)</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>We may close this advert before the advertised closing date, depending on the number of applications received. Choose when to put this on – isn’t needed on allInterviews will be taking place 10th &amp; 11th SeptemberPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. <h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=05e536c3db5532e9&amp;f=126429bd0f3b003c"> Role_Profile_ AIO.docx - Role Profile </a></li></ul>





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Asset Information Officer

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<h1>Summary</h1>Passionate about helping vulnerable people and possessing housing management experience? We need you!Our Sheltered Accommodation housing delivers homes for the people aged 55 and over. Our residents include people with learning disabilities, physical disabilities and mental health needs as well as people who have experienced homelessness. We strive to ensure that, regardless of need, our residents can lead their lives at home with dignity, in safety and in control.What you'll do The SHA will assist the Supported Housing Officer (SHO) to deliver housing management, and being actively involved in organising activities for the residents. We know that having a safe, secure home is fundamental to everyone's wellbeing. Your role will often include working in partnership with other agencies and advocating for residents, as well as setting clear expectations with residents, so they consistently have the information and assistance to sustain their tenancies.How you'll do it You will be personally committed to delivering the highest quality housing management services. You will assist the SHO for ensuring that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents.This is a challenging and rewarding role. You will be adept at-risk management, have good judgement, strong interpersonal skills and a passion for excellent customer service. The role is based in Lambeth, and may involve some weekend working.What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
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Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
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Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process To apply for this role, you will need to provide your CV and supporting statement. Please note a supporting statement is not a cover letter. You will need to address the behaviours and essential criteria listed on the role profile and provide examples of how you demonstrate these skills. Please see the Role Profile for further details. We are looking for examples of the following to be addressed in your statement:<ul>
<li>Experience of working in a similar setting, providing housing management for vulnerable or older individuals</li>
<li>How you have dealt with challenging situations for the benefit of a resident</li>
<li>Why you are the ideal candidate for this role</li>
<li>Experience of administrative work </li>
</ul>Step 1: If you are interested, please send your application now! Closing date is at 23:59hrs on 15 Sept 2025Step 2: Successful candidates will be selected for an interview and to complete scenario written test via pen and paper. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

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